/  Best Practices in Healthcare Performance Improvement
Pay Attention Please ! The course location "Zurich Marriott" is subject to availability . We may change the course location if there is no availability and we will let you know about the location changing directly if it changes. The exact course time will be clear before one week prior to course start date and it might be changed at anytime.
BMC Training provides on 8 Aug 2021 Best Practices in Healthcare Performance Improvement course [Healthcare Training] in Zurich,Switzerland


This comprehensive and interactive course explains how to apply some of the most important principles in one of our nation’s largest, most important, and increasingly complex industries. It explains the critical concept of “relational coordination”?coordinating work through shared goals, shared knowledge, and mutual respect.

Course Objectives

On completion of this course you should be able to:

  • Identify weak areas of relational coordination within your organization
  • Transform work practices that are creating barriers to relational coordination
  • Build a high performance work system to foster consistent relational coordination across all disciplines
  • Discuss how to achieve this crucial dynamic, providing a long-awaited cure to an industry in crisis.
  • Identify industry-level obstacles to high performance healthcare and discuss how individual organizations and their leaders can support sweeping change at the highest levels.

Course Outline

Transforming Healthcare

  • The challenges we face
  • What is rational coordination?
  • How rational coordination drives quality and efficiency performance

Building a High Performance Work System

  • A different kind of high performance work system
  • Select for team work
  • Measure team performance
  • Reward team performance
  • Resolve conflicts proactively
  • Invest in frontline leadership
  • Design jobs for focus
  • Make job boundaries flexible
  • Create boundary spanners
  • Connect through pathways
  • Broaden participation in patient rounds
  • Develop shared information systems
  • Partner with your suppliers
  • Combine work practices to build a high performance work system

Getting from Here to There

  • Respond to pressure with resilience
  • Transform your organization in a systemic and sustainable way
  • Make unions your partners, not adversaries
  • Support change at the industry level

Related Training Courses

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Course Details
  • Code HCT5
  • TIME    08:00 AM - 11:15 AM
  • DATE    Aug 8 2021 - Aug 12 2021
  • Zurich , Zurich Marriott
  • +44 7493377144
  • Support@bmc.net

Fees Per Person

8200 GBP + VAT
Registration Request Download PDF Brochure Other Dates

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