HR officers, HR specialists and HR administrators who wish to develop their knowledge and improve their skills in relation to HR administration skills
- Identify the role of HR Administrators within the HR structure of their organization.
- List and develop competencies required for successful HR Administrators.
- Distinguish between various types of organizational structures and develop structures using Microsoft Visio.
- List the core functions of HR systems and determine business requirements for their organization’s HR system.
- Develop HR reports using different types of graphs and templates.
- Identify legal documents required to collect and maintain for employees.
- Develop their organization’s employee handbook.
The HR Administrator in Organizations
- Major Roles and Responsibilities of HR Administrators
- A Look at the HR Administrator’s Job Description
- The HR Administrator’s Position within the HR Department
- Professional Qualifications as a Competitive Advantage
- Competencies of Successful Administrators
- Technical Competencies
- Behavioral Competencies
- The Evolving Role of the HR Administrator
Introduction to Organizational Structures
- Definition and Purpose
- Types of Organizational Structures
- Advantages and Disadvantages of Various Structures
- Examples of Structures for a Number of Organizations
- Tools Used to Draw Organizational Structures
- Workshop: Using Microsoft Visio in Drawing Organizational Structures
Working with Human Resources Information Systems (HRIS)
- Functions and Features of HR Systems
- Determining Business Requirements
- Developing Assessment Criteria to be Used for Evaluating Different Systems
- Assessing and Evaluating Existing HR Systems
- Workshop: Live Demonstration and Practice Using an HRIS
HR Measurements and Reporting
- Research Terms and Techniques
- Frequently Used HR Metrics
- Calculating HR Metrics
- Recruitment Metrics
- Retention Metrics
- Compensation/Benefits Metrics
- Training and Development Metrics
- Reporting Methods and Examples: Charts and Graphs
- Workshop: Developing HR Reports Using Bar Charts, Pie Charts and Line Charts
Employee Documentation and Record Keeping
- Purpose and Objective of Record Keeping
- Employee Files: Legal Documents to Maintain
- Developing an Orientation Package: Documents to Provide to New Hires
- Policies, Procedures and Work Rules
- Developing an Organization’s Employee Handbook
- Purpose of Handbook
- Sections of the Handbook
- Process of Developing Handbook