/  Advanced Communication Skills
All courses in Singapore have been cancelled .
BMC Training provides on 9 May 2021 Advanced Communication Skills course [Management and Leadership] in Singapore,Singapore

Program Objectives:

By the end of the program, participants will be able to:

  • Utilize advanced communication tools and skills.
  • Discover different personal listening styles.
  • Understand and harness the power of body language.
  • Apply meta programs to improve their understanding of people.
  • Practice and use assertiveness skills in different situations.
  • Unlock the secrets of influence for effective communication.

Course Outlines

Defining Effective Communication

  • Communication Overview: Definition and Characteristics
  • Evolution of Communication
  • Communicating for Results
  • Understanding Elements of Communication
  • The Element of Noise
  • Mehrabian’s 55-38-7 Rule
  • Overcoming Communication Anxiety and Other Obstacles

The Art of Listening

  • Effective Listening and Paraphrasing Techniques
  • Understanding Different Listening Styles: Active versus Passive Styles
  • Improving the Information Recall Rate
  • Assessing Personal Listening Profiles

Internal Listening Filters

  • Sensory Input Channels
  • Internal Filter Systems: the 6 Layers
  • 6 Listening Meta Programs
  • Avoiding the Loss of Information

Mastering Body Language

  • The Art of Body Language
  • Components of Non Verbal Communication
  • The Power of Appearances
  • Eliciting Thinking Patterns through Eye Movement
  • Building Rapport using Body Language

Advanced Assertiveness Skills

  • Understanding Assertiveness: Definition and Values
  • Components of Passive, Assertive and Aggressive Styles
  • Assertiveness Rights and Responsibilities
  • Managing Criticism Assertively

The Power of Influence and Persuasion

  • Definition and Characteristics of Influence
  • 6 Principles of Persuasion: How to Apply Them
  • Bases and Sources of Power
  • Dealing with Difficult People Using Persuation

Related Training Courses

, -
Course Details
  • Code MNG237
  • TIME    08:00 AM - 11:15 AM
  • DATE    May 9 2021 - May 13 2021
  • Singapore , Ibis Singapore Novena
  • +44 2087206971
  • Support@bmc.net

Fees Per Person

7000 GBP + VAT
Other Dates

Courses Search

Recent Posts

Connect with us

IFRS Preparation. (5 Days)Available in London - Dubai - Istanbul - Kuala Lumpur

Join our Civil and Construction Engineering Training Courses , Electrical and Power Engineering Training Courses and Facilities Management Training

Technical Training Courses