Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations in Dubai
BMC Training provides on Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations course [Management and Leadership] on 4 Jun 2023 in Dubai,UAE.
Course Description
Introduction
This programme aims to equip you with tools to handle stress and pressure in the workplace. The programme will centre on motivating the individual to control and focus their emotions towards the most beneficial outcome. It also emphasizes the importance of negotiation as a type of conflict resolution. The use of teaching and learning techniques based on the latest educational psychology principles for adult learning ensures that each programme session will be challenging and highly effective. Join this programme and you will:
- Gain tools to communicate with others effectively
- Learn to recognize different behaviors and respond to them accordingly
- Learn win-win negotiations for everyday negotiation between leaders and staff, and inter-departmental situations
objectives
- Develop emotional intelligence in the workplace
- Understand and identify different behavioral styles to communicate with others
- Gain insights of individual strengths and areas for development
- Develop emotional awareness for recognizing and handling own emotions
- Understand and practice conflict management techniques
- Stress handling techniques for coping with pressure
- Negotiate with greater confidence
- Learn how to achieve win-win outcomes in negotiations
Contents
Day One
Emotional Intelligence for Success
- What is Emotional Intelligence?
- Reframing self-talk for success
- Assess your personal profile
- Identify your strengths and areas for development
- Establish healthy relationships with others
- Life giving food for success
- How to handle stressful situations
- Building a climate for creativity
Day Two
Managing Stress for Success
- Understand what is stress
- Difference between positive and negative stress
- Symptoms of stress
- The effects of chronic stress
- Identify top time-wasters
- Remain professional under pressure
- Relaxation techniques
- Building resilience to stress
Day Three
Conflict Management and Resolution
- What is conflict
- Reasons for workplace conflict
- Ineffective approaches to conflict resolution
- Conflict management strategies
- Techniques for resolving conflicts successfully
- How to handle different conflict areas
- Active listening for conflict resolution
- Communication skills to resolve conflict
Day Four
The Art of Negotiation
- What is negotiation?
- Styles in negotiation
- Win-win negotiation
- Rational bargaining
- Principled negotiation
- How to separate the people from the problem
- How to invent options for mutual gain
- Personality styles of negotiators
Day Five
Successful Leadership Skills
- Characteristics of successful leaders
- Openness and vision for a successful future
- Innovative thinking for problem solving
- Harnessing creativity in subordinates through aligned leadership
- Building trust with others
- Helping your team prepare for change
- Motivating yourself and others under pressure
- Develop a personal action plan
Successful Leadership Skills
- Characteristics of successful leaders
- Openness and vision for a successful future
- Innovative thinking for problem solving
- Harnessing creativity in subordinates through aligned leadership
- Building trust with others
- Helping your team prepare for change
- Motivating yourself and others under pressure
- Develop a personal action plan
Where will the course be held?
The course will be held in Downtown. The exact address and directions will be provided to all enrolled participants prior to the start of the course.
What topics will be covered in the course?
The course will cover a range of topics related to the subject matter, including but not limited to the topics of Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations outlines. By the end of the course, you'll have a solid understanding of the key concepts and techniques in the field, and be able to apply them to real-world situations. Detailed course outlines and learning objectives will be provided to all enrolled students prior to the start of the course.
What is the schedule for the course?
The course is expected to run for 3 hours from 4 Jun 2023 To 8 Jun 2023 . The exact schedule and timing will be confirmed and communicated to all enrolled students via email at least 2 days prior to the course start date.
What do I need to bring to the course?
All you need to bring is yourself, a notepad or laptop for taking notes, and a willingness to learn! We'll provide pens, paper, and any required textbooks or handouts.
What is the instructor's background and experience?
Our instructors are seasoned industry professionals with over 10 years of experience in the field. They hold a master's degree in the subject matter and have a proven track record of success working with trainees of all levels. You'll have plenty of opportunities to ask questions and get feedback throughout the course.
What are the T&C for this course?
Please visit our Terms and Conditions page
What kind of certificate will I receive upon completion of the course?
Upon completion of the course, you will receive an attendance certificate indicating that you have completed the course. This certificate is not accredited or recognised by any particular institution or organisation, but it can be used to demonstrate your commitment to continuing education and professional development.
Course Details
- Code MNG208
- City Dubai
- Location Downtown
- Start Date 4 Jun 2023
- End Date 8 Jun 2023
- Availability Confirmed
- Language English
- Certificate Yes
- Fees 4150 GBP + 05% VAT
- Whatsapp 00447493377144