/  Leadership and Management Skills for Supervisors
Pay Attention Please ! The course location "London Paddington" is subject to availability . We may change the course location if there is no availability and we will let you know about the location changing directly if it changes. The exact course time will be clear before one week prior to course start date and it might be changed at anytime.
BMC Training provides on 10 Oct 2021 Leadership and Management Skills for Supervisors course [Management and Leadership] in London,UK


As people progress in their career and are promoted they soon realise that new skills are required to manage other people and to lead teams effectively. This programme will provide a framework to understand the key drivers of leadership and management success and a toolbox of essential team leadership and management skills.

  • The key team leadership and management skills, and when to use them
  • How to motivate and coach teams to higher performance


  • Understand the difference between managing and leading
  • Explore the main drivers of leadership and management success
  • Understand the key leadership and management skills, including:
    • goal-setting and motivation
    • impact and influence
    • customer service
    • emotional intelligence
    • delegation
    • time management
    • listening, feedback, appraisal and learning
    • managing conflict and challenge
    • performance management
    • reporting up (how to manage your boss)
    • profit and loss
    • coaching for performance
    • change and transition
    • personal development
  • Create a personal development plan based on the above skills


Day One


  • The history of leadership
  • The difference between leadership and management
  • How leadership drives performance
  • The leadership cycle: daily, weekly, monthly, …
  • Leadership toolbox: the key leadership and management skills
  • Personal leadership inventory

Day Two

Leadership Purpose

  • Vision and mission
  • Purpose and potential
  • Presentation skills and personal impact
  • Mindset and resilience
  • How to create alignment: personal, team and business goals
  • Connecting with customers (internal and external)

Day Three

Team Power

  • Mindset and motivation
  • Limiting beliefs and other brakes on performance
  • Emotional intelligence and influence
  • Teamwork and trust
  • Deep listening
  • Reflection and learning

Day Four

Team Performance

  • Effective delegation
  • Coaching for performance: theory
  • Coaching for performance: practice
  • Team coaching
  • Mission control:  managing people and projects
  • Time management and profit

Day Five

Managing People and Change

  • Theories of change: why we find change hard / how to make it easy
  • Giving and receiving feedback
  • Difficult conversations and conflict
  • Working relationships (managing up and down)
  • Leadership and management skills: summary
  • Personal development plans

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Course Details
  • Code MNG190
  • TIME    08:00 AM - 11:15 AM
  • DATE    Oct 10 2021 - Oct 14 2021
  • London , London Paddington
  • +44 7493377144
  • Support@bmc.net

Fees Per Person

4700 GBP + VAT
Registration Request Download PDF Brochure Other Dates

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