/  Advanced Communication Skills
Pay Attention Please ! The course location "Champs Elysees" is subject to availability . We may change the course location if there is no availability and we will let you know about the location changing directly if it changes. The exact course time will be clear before one week prior to course start date.
BMC Training provides on 7 Oct 2018 Advanced Communication Skills course [Management and Leadership] in Paris,France

Program Objectives:

By the end of the program, participants will be able to:

  • Utilize advanced communication tools and skills.
  • Discover different personal listening styles.
  • Understand and harness the power of body language.
  • Apply meta programs to improve their understanding of people.
  • Practice and use assertiveness skills in different situations.
  • Unlock the secrets of influence for effective communication.

Course Outlines

Defining Effective Communication

  • Communication Overview: Definition and Characteristics
  • Evolution of Communication
  • Communicating for Results
  • Understanding Elements of Communication
  • The Element of Noise
  • Mehrabian’s 55-38-7 Rule
  • Overcoming Communication Anxiety and Other Obstacles

The Art of Listening

  • Effective Listening and Paraphrasing Techniques
  • Understanding Different Listening Styles: Active versus Passive Styles
  • Improving the Information Recall Rate
  • Assessing Personal Listening Profiles

Internal Listening Filters

  • Sensory Input Channels
  • Internal Filter Systems: the 6 Layers
  • 6 Listening Meta Programs
  • Avoiding the Loss of Information

Mastering Body Language

  • The Art of Body Language
  • Components of Non Verbal Communication
  • The Power of Appearances
  • Eliciting Thinking Patterns through Eye Movement
  • Building Rapport using Body Language

Advanced Assertiveness Skills

  • Understanding Assertiveness: Definition and Values
  • Components of Passive, Assertive and Aggressive Styles
  • Assertiveness Rights and Responsibilities
  • Managing Criticism Assertively

The Power of Influence and Persuasion

  • Definition and Characteristics of Influence
  • 6 Principles of Persuasion: How to Apply Them
  • Bases and Sources of Power
  • Dealing with Difficult People Using Persuation



Related Training Courses

Course Details
  • Code MNG237
  • TIME    08:00 AM - 11:15 AM
  • DATE    Oct 7 2018 - Oct 11 2018
  • Paris , Champs Elysees
  • +44 2087206971
  • Support@bmc.net

Fees Per Person

5400 GBP + VAT
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