/  The Effective Supervisor
Pay Attention Please ! The course location "Champs Elysees" is subject to availability . We may change the course location if there is no availability and we will let you know about the location changing directly if it changes. The exact course time will be clear before one week prior to course start date.
BMC Training provides on 14 Oct 2018 The Effective Supervisor course [Management and Leadership] in Paris,France

Introduction

This exciting and interactive course examines the differences between ‘high’ and ‘low’ impact Supervisors/Team Leaders. It explores the skills and attitudes that make the difference between ‘great’ performers and ‘ordinary’ ones and provides participants with the opportunity to measure themselves against a model of excellence and develop the skills they need to enhance their impact. This is essential since Effective Supervisors/team Leaders have a high impact on their teams and all those with whom they work.

This course will feature:

  • An ‘experience-based’ model of supervisory excellence
  • An opportunity to take stock of current approaches and working practices
  • Exchanging ideas and perspectives with supervisors from a range of other organisations
  • Honing and developing new skills
  • Developing an action-based strategy to enhance impact on the team and the organization

objectives

By the end of this course, participants will be able to:

  • Understand their roles and the nature of high impact supervisory skills
  • Develop a strategy to enhance the effectiveness of their teams
  • Develop a strategy to support and develop the performance of each team member
  • Review their personal working practices and supervisory style
  • Explore the nature of organisational change and their role in it

Contents

Day One

Course Introduction / The Supervisor’s Role

  • Making an impact: what makes a great supervisor
  • Roles, behaviours skills and attitudes
  • Understanding the organisation
  • Managing relationships
  • Influencing skills

Day Two

Delegation & Supervisory Style/ Team-working & Leadership

  • Delegating tasks and responsibilities
  • Supervisory & leadership style
  • Concept of empowerment
  • Group dynamics and team formation
  • Team roles and developing a super team
  • Problem solving & decision making

Day Three

Managing People & Performance

  • Dimensions of performance
  • Practical motivation
  • Appraisal – making it work for you and your team
  • Coaching and developing staff
  • Skills of on-job-training
  • Assertiveness and dealing with difficult people situations

Day Four

Managing People & Performance: Personal Effectiveness

  • Criticism skills
  • Discipline
  • Making time for self and others
  • Planning & priority setting
  • Interruptions & accessibility

Day Five

Improving Communication, Managing Change & Action Planning

  • Overcoming the barriers and pitfalls in communication
  • Understanding change
  • Continuous improvement and the high impact supervisor’s role
  • Creativity and implementing change
  • Making a case and influencing skills



Related Training Courses

Course Details
  • Code MNG157
  • Start 09:00 AM - Oct 14 2018
  • END    12:30 PM - Oct 18 2018
  • Paris , Champs Elysees
  • +44 2087206971
  • Training@bmc.net

Fees Per Person

5400 GBP + VAT
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