/  Managing and Leading in a Multi - Cultural Workplace
Pay Attention Please ! The course location "Zurich Marriott" is subject to availability . We may change the course location if there is no availability and we will let you know about the location changing directly if it changes. The exact course time will be clear before one week prior to course start date and it might be changed at anytime.
BMC Training provides on 26 Dec 2021 Managing and Leading in a Multi - Cultural Workplace course [Management and Leadership] in Zurich,Switzerland


This course aims to explore the meaning and psychology of culture; to understand the impact of culture on management and leadership; to identify the areas in which cultural differences present a challenge in managing and leading employees in a multi-cultural workplace; and finally to become more self-aware in cultural understanding, individual biases and assumptions and to understand the implications these have on our work. This is a vital course for any manager or leader working in a multi-cultural workplace.

This course will feature:

  • Develop your multi-cultural leadership & management skills in a fun & informative learning environment
  • Discover best-practice in diversity management & multi-cultural communication
  • Appreciate current business issues related to managing & leading in a multi-cultural workplace
  • Strategies for improving your cross-cultural communication
  • Ways to ensure success and limit failure with international assignments.


By the end of this course, participants will be able to:

  • List Hofstede’s five value dimensions
  • Explain the meaning of each of the five value dimensions
  • Illustrate examples of stereotypes and stereotyping
  • Differentiate between transformational & transactional management
  • Formulate a business case for cultural diversity in their workplace


Day One

The Meaning of Culture

  • Our world today - the importance of demographics
  • What is culture?
  • Dimensions of culture
  • Hofstede’s five value dimensions
  • Understanding globalisation
  • Workplace and organisational culture

Day Two

The Psychology of Culture

  • Understanding personality
  • Stereotypes and stereotyping
  • Motivation and culture
  • Multi-cultural communication
  • Body-language and culture
  • Multi-cultural negotiation

Day Three

Leadership & Management

  • Theories of leadership & management
  • Transformational & transactional management
  • Developing a global mindset
  • Culture and strategy
  • Managing in multi-national companies
  • Multi-cultural teams and teamwork

Day Four

Managing diverse employees in a multi-cultural workplace

  • The business case for cultural diversity
  • Managerial roles in diversity
  • Discovering cultural advantage
  • Diversity and teams
  • Nationalisation programmes
  • Providing feedback and performance appraisal in a multi-cultural workplace

Day Five

Current issues in international business

  • International assignments and global career development
  • Culture shock and global working
  • International Human Resource issues
  • Culture and decision-making
  • Personal action planning

Related Training Courses

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Course Details
  • Code MNG121
  • TIME    08:00 AM - 11:15 AM
  • DATE    Dec 26 2021 - Dec 30 2021
  • Zurich , Zurich Marriott
  • +44 7493377144
  • Support@bmc.net

Fees Per Person

7500 GBP + VAT
Registration Request Download PDF Brochure Other Dates

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