/  Best Practices in Multishift Operations
All courses in Madrid have been cancelled .
BMC Training provides on 7 Jun 2020 Best Practices in Multishift Operations course [Project , Procurement and Contracts] in Madrid,Spain

Introduction

This course will reveal how the world's most successful companies manage multiple-shift and 24-hour operations to deliver world-class people and process performance. All industries are highly competitive so in order to compete successfully, 24-hour operations must continuously improve to achieve the highest possible standards at all times.

For a facility to operate safely and efficiently 24/7, it is necessary to apply shift working best practices. Multiple-shift operation poses a challenge because of the potential for fatigue and disconnects caused by the fact that the personnel are changing every few hours. This can result in a significantly increased risk of incidents and operational problems such as reduced throughput, poor communication and increased levels of waste.

This course will feature:

  • Why 24/7 operation needs multiple-shift working
  • How Shift working introduces extra challenges
  • Communication and leadership for shift working
  • Why shift working increases risk from fatigue and at changeover
  • Development of strategies to manage shift risks & issues & become a world-class 24/7 operation

Objectives

  • Recognize and appreciate the issues associated with 24/7 shift operation.
  • Identify strategies to deal with the issues.
  • Benchmark your performance against that of world-class facilities & explore alternative shift schedules.
  • Develop effective Shift Supervisors.
  • Create an Action Plan for continuous improvement back at work.

Content

Day One

Understanding the issues associated with shift working

  • Shift Working Self-Assessment - How does your operation measure up?
  • Communication
  • Continuity of operation and Consistency of approach
  • Benchmarking against world-class operations
  • Shift-to-shift handover
  • Fatigue and its consequences and other People issues

Sharing the specific issues of the course delegates

Case Studies

Day Two

Effective Communications, Effective Shift Handover & Continuity of Operation

  • Deliver effective management communication to all shifts
  • Improve shift leader-team communications
  • Develop effective interfaces across shifts
  • Best practices for effective shift handover and Start of shift meetings
  • Teamwork
  • Effective standard operating procedures
  • Training and developing Shift Teams 

Case Studies

Day Three

Developing Effective Shift Supervisors, Continuous Improvement/Kaizen in 24-Hour Operations

  • Evolution of the role of supervisor
  • Training and developing effective supervisors 
  • Benchmarking performance of supervisors
  • Understanding CI
  • Workplace organization, 5S and TPS
  • Management visibility/GEMBA

Case Studies

Day Four

Dealing with Fatigue, Pros and Cons of Different Shift Systems

  • The body clock and circadian rhythms
  • Causes of fatigue & Fatigue Countermeasures
  • Ergonomics
  • History of shift working 
  • Alternative Shift Schedules
  • Analysis of delegates' shift schedules and issues 

Case Studies

Day Five

Dealing with People Issues on Shift

  • Managing performance
  • Dealing with poor performance
  • Improving Motivation and Counseling
  • Discipline
  • Consistency of approach

Applying the Learning - Group Vision and Action Plan

Case Studies




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Course Details
  • Code PPC28
  • TIME    08:00 AM - 11:15 AM
  • DATE    Jun 7 2020 - Jun 11 2020
  • Madrid , Hilton Madrid
  • +44 2087206971
  • Support@bmc.net

Fees Per Person

6500 GBP + VAT
Other Dates

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