/  The Highly Productive and Effective Administrator
All courses in Barcelona have been cancelled .
BMC Training provides on 5 Apr 2020 The Highly Productive and Effective Administrator course [Secretarial and Administration] in Barcelona,Spain

Introduction

This program is designed for:

Administrators, office managers, personal assistants and any member of the general staff wishing to improve their personal skills and challenge themselves to excel in their mission at the office.

Objectives

  • Define the role of productivity and effectiveness in the success of the 21st century administrator.
  • Develop self-leadership capabilities which will enable professional advancement.
  • Employ their thinking skills to facilitate turning problems into opportunities.
  • Build excellent relationships with people at all levels.
  • Organize and plan for the best performance and utilization of their time at the office.

Content

Productivity and Effectiveness: Gateways to the 21st Century Administrator

  • What Is Productivity?
  • Efficiency versus Effectiveness: Differences and Practical Uses
  • Optimizing Quality and Quantity of Production through Streamlining
  • Signs of Inefficiencies at your Office
  • Work-Breakdown Structures

Effective Self-Leadership

  • Self-Leadership as a Prerequisite for Leading Others
  • Understanding What Makes you “Tick”: Personal Values
  • Performing a Personal SWOT Analysis
  • Buildingon your Talents
  • Becoming More Proactive

The Thinking Administrator

  • Using Different Thinking Techniques to Boost your Professionalism
  • Using Creativity as a Business Tool
  • Mental Blocks and Ways to Overcome Them
  • Brainstormingyour Best Options
  • Solving Office Problems (and Turning Them into Opportunities)
  • Kaizen: Focusing on Continuous Improvements
  • Learning Styles for Professional Development

The Power of your Attitude

  • What is Attitude? Uses of Attitude
  • Perceptions, Beliefs and their Effect on Attitude
  • Going Beyond a Positive Attitude
  • Making Things Happen: The “Can-Do” Attitude
  • Using your Attitude for Professional Excellence

Developing your Work Relationships

  • BuildingRapport with your Manager, Colleagues and Clients
  • Adaptingto Different Working Styles
  • Navigating through People Problems and Problem People
  • Enhancing your Presentation/Self-SellingSkills
  • Applyingthe Principles of Emotional Intelligence
  • Best Practices for Delivering Positive Feedback

Organizing and Planning for Best Performance

  • Setting Challenging Performance Goals
  • Putting Key Performance Indicators (KPIs) to Work
  • Utilizing Planning Strategies/Forward Thinking
  • Personal Action-Planning
  • Developinga Filing/Document Management System
  • Acquiring Stamina and Resistance to Stress



Related Training Courses

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Course Details
  • Code SAD14
  • TIME    08:00 AM - 11:15 AM
  • DATE    Apr 5 2020 - Apr 9 2020
  • Barcelona , Grand Hotel Central
  • +44 2087206971
  • Support@bmc.net

Fees Per Person

6100 GBP + VAT
Other Dates

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