{"id":8986,"date":"2026-11-03T02:42:28","date_gmt":"2026-11-03T02:42:28","guid":{"rendered":"https:\/\/www.bmc.net\/blog?p=8986"},"modified":"2026-11-03T02:42:28","modified_gmt":"2026-11-03T02:42:28","slug":"problem-solving-decision-making","status":"publish","type":"post","link":"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making","title":{"rendered":"\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631: 7 \u062e\u0637\u0648\u0627\u062a \u0648\u0623\u062f\u0648\u0627\u062a \u0639\u0645\u0644\u064a\u0629 \u0645\u0639 \u0623\u0645\u062b\u0644\u0629 \u0648\u0646\u0645\u0648\u0630\u062c \u062c\u0627\u0647\u0632"},"content":{"rendered":"<p><strong>\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631<\/strong> \u0645\u0647\u0627\u0631\u062a\u0627\u0646 \u0645\u062a\u0643\u0627\u0645\u0644\u062a\u0627\u0646: \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0647\u0648 \u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0628\u062f\u0642\u0629 \u0648\u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0633\u0628\u0628\u0647\u0627 \u0627\u0644\u062c\u0630\u0631\u064a \u062b\u0645 \u062a\u0637\u0628\u064a\u0642 \u062d\u0644 \u064a\u0645\u0646\u0639 \u062a\u0643\u0631\u0627\u0631\u0647\u0627\u060c \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631 \u0647\u0648 \u0627\u062e\u062a\u064a\u0627\u0631 \u0623\u0641\u0636\u0644 \u0628\u062f\u064a\u0644 \u0645\u062a\u0627\u062d \u0648\u0641\u0642 \u0645\u0639\u0627\u064a\u064a\u0631 \u0648\u0627\u0636\u062d\u0629. \u0648\u0623\u0641\u0636\u0644 \u0637\u0631\u064a\u0642\u0629 \u0644\u0645\u0645\u0627\u0631\u0633\u062a\u0647\u0645\u0627 \u0645\u0639\u0627\u064b \u0627\u062a\u0628\u0627\u0639 \u062e\u0637\u0648\u0627\u062a \u0645\u0646\u0638\u0645\u0629 \u062a\u0628\u062f\u0623 \u0628\u062a\u0639\u0631\u064a\u0641 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0628\u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0648\u062a\u0646\u062a\u0647\u064a \u0628\u0645\u062a\u0627\u0628\u0639\u0629 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0648\u062a\u062b\u0628\u064a\u062a \u0645\u0627 \u0646\u062c\u062d.<\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_72 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D9%85%D8%A7_%D9%87%D9%88_%D8%AD%D9%84_%D8%A7%D9%84%D9%85%D8%B4%D9%83%D9%84%D8%A7%D8%AA_%D9%88%D8%A7%D8%AA%D8%AE%D8%A7%D8%B0_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1%D8%9F\" title=\"\u0645\u0627 \u0647\u0648 \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\u061f\">\u0645\u0627 \u0647\u0648 \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\u061f<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D8%A7%D9%84%D9%81%D8%B1%D9%82_%D8%A8%D9%8A%D9%86_%D8%AD%D9%84_%D8%A7%D9%84%D9%85%D8%B4%D9%83%D9%84%D8%A7%D8%AA_%D9%88%D8%A7%D8%AA%D8%AE%D8%A7%D8%B0_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1\" title=\"\u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\">\u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D8%AE%D8%B7%D9%88%D8%A7%D8%AA_%D8%AD%D9%84_%D8%A7%D9%84%D9%85%D8%B4%D9%83%D9%84%D8%A7%D8%AA_%D9%88%D8%A7%D8%AA%D8%AE%D8%A7%D8%B0_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1_%D9%86%D9%85%D9%88%D8%B0%D8%AC_%D9%85%D9%86_7_%D9%85%D8%B1%D8%A7%D8%AD%D9%84\" title=\"\u062e\u0637\u0648\u0627\u062a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631: \u0646\u0645\u0648\u0630\u062c \u0645\u0646 7 \u0645\u0631\u0627\u062d\u0644\">\u062e\u0637\u0648\u0627\u062a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631: \u0646\u0645\u0648\u0630\u062c \u0645\u0646 7 \u0645\u0631\u0627\u062d\u0644<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D8%A3%D8%AF%D9%88%D8%A7%D8%AA_%D8%AD%D9%84_%D8%A7%D9%84%D9%85%D8%B4%D9%83%D9%84%D8%A7%D8%AA_%D9%85%D8%B9_%D8%A3%D9%85%D8%AB%D9%84%D8%A9_%D8%AA%D8%B7%D8%A8%D9%8A%D9%82%D9%8A%D8%A9\" title=\"\u0623\u062f\u0648\u0627\u062a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0645\u0639 \u0623\u0645\u062b\u0644\u0629 \u062a\u0637\u0628\u064a\u0642\u064a\u0629\">\u0623\u062f\u0648\u0627\u062a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0645\u0639 \u0623\u0645\u062b\u0644\u0629 \u062a\u0637\u0628\u064a\u0642\u064a\u0629<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D8%A3%D8%B3%D9%84%D9%88%D8%A8_%D8%A7%D9%84%D8%A3%D8%B3%D8%A6%D9%84%D8%A9_%D8%A7%D9%84%D8%AE%D9%85%D8%B3%D8%A9_5_Whys\" title=\"\u0623\u0633\u0644\u0648\u0628 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u062e\u0645\u0633\u0629 (5 Whys)\">\u0623\u0633\u0644\u0648\u0628 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u062e\u0645\u0633\u0629 (5 Whys)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D9%85%D8%AE%D8%B7%D8%B7_%D8%B9%D8%B8%D9%85_%D8%A7%D9%84%D8%B3%D9%85%D9%83%D8%A9_Ishikawa_Diagram\" title=\"\u0645\u062e\u0637\u0637 \u0639\u0638\u0645 \u0627\u0644\u0633\u0645\u0643\u0629 (Ishikawa Diagram)\">\u0645\u062e\u0637\u0637 \u0639\u0638\u0645 \u0627\u0644\u0633\u0645\u0643\u0629 (Ishikawa Diagram)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D8%AA%D8%AD%D9%84%D9%8A%D9%84_%D8%A8%D8%A7%D8%B1%D9%8A%D8%AA%D9%88_Pareto_Analysis\" title=\"\u062a\u062d\u0644\u064a\u0644 \u0628\u0627\u0631\u064a\u062a\u0648 (Pareto Analysis)\">\u062a\u062d\u0644\u064a\u0644 \u0628\u0627\u0631\u064a\u062a\u0648 (Pareto Analysis)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D8%A3%D8%AF%D9%88%D8%A7%D8%AA_%D8%A7%D8%AA%D8%AE%D8%A7%D8%B0_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1\" title=\"\u0623\u062f\u0648\u0627\u062a \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\">\u0623\u062f\u0648\u0627\u062a \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D9%85%D8%B5%D9%81%D9%88%D9%81%D8%A9_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1_%D8%A7%D9%84%D9%85%D9%88%D8%B2%D9%88%D9%86%D8%A9_Weighted_Decision_Matrix\" title=\"\u0645\u0635\u0641\u0648\u0641\u0629 \u0627\u0644\u0642\u0631\u0627\u0631 \u0627\u0644\u0645\u0648\u0632\u0648\u0646\u0629 (Weighted Decision Matrix)\">\u0645\u0635\u0641\u0648\u0641\u0629 \u0627\u0644\u0642\u0631\u0627\u0631 \u0627\u0644\u0645\u0648\u0632\u0648\u0646\u0629 (Weighted Decision Matrix)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D9%82%D8%A7%D8%A6%D9%85%D8%A9_%D8%A7%D9%84%D8%A5%D9%8A%D8%AC%D8%A7%D8%A8%D9%8A%D8%A7%D8%AA_%D9%88%D8%A7%D9%84%D8%B3%D9%84%D8%A8%D9%8A%D8%A7%D8%AA_Pros_and_Cons\" title=\"\u0642\u0627\u0626\u0645\u0629 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0627\u062a \u0648\u0627\u0644\u0633\u0644\u0628\u064a\u0627\u062a (Pros and Cons)\">\u0642\u0627\u0626\u0645\u0629 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0627\u062a \u0648\u0627\u0644\u0633\u0644\u0628\u064a\u0627\u062a (Pros and Cons)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D8%B4%D8%AC%D8%B1%D8%A9_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1_Decision_Tree\" title=\"\u0634\u062c\u0631\u0629 \u0627\u0644\u0642\u0631\u0627\u0631 (Decision Tree)\">\u0634\u062c\u0631\u0629 \u0627\u0644\u0642\u0631\u0627\u0631 (Decision Tree)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D8%AF%D9%88%D8%B1%D8%A9_PDCA_%D9%84%D9%84%D9%85%D8%AA%D8%A7%D8%A8%D8%B9%D8%A9\" title=\"\u062f\u0648\u0631\u0629 PDCA \u0644\u0644\u0645\u062a\u0627\u0628\u0639\u0629\">\u062f\u0648\u0631\u0629 PDCA \u0644\u0644\u0645\u062a\u0627\u0628\u0639\u0629<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D9%85%D9%82%D8%A7%D8%B1%D9%86%D8%A9_%D8%A3%D8%AF%D9%88%D8%A7%D8%AA_%D8%AD%D9%84_%D8%A7%D9%84%D9%85%D8%B4%D9%83%D9%84%D8%A7%D8%AA_%D9%88%D8%A7%D8%AA%D8%AE%D8%A7%D8%B0_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1\" title=\"\u0645\u0642\u0627\u0631\u0646\u0629 \u0623\u062f\u0648\u0627\u062a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\">\u0645\u0642\u0627\u0631\u0646\u0629 \u0623\u062f\u0648\u0627\u062a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D8%A3%D9%86%D9%88%D8%A7%D8%B9_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1%D8%A7%D8%AA_%D8%A7%D9%84%D8%A5%D8%AF%D8%A7%D8%B1%D9%8A%D8%A9\" title=\"\u0623\u0646\u0648\u0627\u0639 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0625\u062f\u0627\u0631\u064a\u0629\">\u0623\u0646\u0648\u0627\u0639 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0625\u062f\u0627\u0631\u064a\u0629<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1%D8%A7%D8%AA_%D8%A7%D9%84%D9%85%D8%A8%D8%B1%D9%85%D8%AC%D8%A9_%D9%88%D8%BA%D9%8A%D8%B1_%D8%A7%D9%84%D9%85%D8%A8%D8%B1%D9%85%D8%AC%D8%A9\" title=\"\u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u0628\u0631\u0645\u062c\u0629 \u0648\u063a\u064a\u0631 \u0627\u0644\u0645\u0628\u0631\u0645\u062c\u0629\">\u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u0628\u0631\u0645\u062c\u0629 \u0648\u063a\u064a\u0631 \u0627\u0644\u0645\u0628\u0631\u0645\u062c\u0629<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1%D8%A7%D8%AA_%D8%A7%D9%84%D9%81%D8%B1%D8%AF%D9%8A%D8%A9_%D9%88%D8%A7%D9%84%D8%AC%D9%85%D8%A7%D8%B9%D9%8A%D8%A9\" title=\"\u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0641\u0631\u062f\u064a\u0629 \u0648\u0627\u0644\u062c\u0645\u0627\u0639\u064a\u0629\">\u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0641\u0631\u062f\u064a\u0629 \u0648\u0627\u0644\u062c\u0645\u0627\u0639\u064a\u0629<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D8%A7%D9%84%D8%AA%D8%AD%D9%8A%D8%B2%D8%A7%D8%AA_%D8%A7%D9%84%D9%85%D8%B9%D8%B1%D9%81%D9%8A%D8%A9_%D8%A7%D9%84%D8%AA%D9%8A_%D8%AA%D9%81%D8%B3%D8%AF_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1%D8%A7%D8%AA\" title=\"\u0627\u0644\u062a\u062d\u064a\u0632\u0627\u062a \u0627\u0644\u0645\u0639\u0631\u0641\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0641\u0633\u062f \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a\">\u0627\u0644\u062a\u062d\u064a\u0632\u0627\u062a \u0627\u0644\u0645\u0639\u0631\u0641\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0641\u0633\u062f \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D8%A3%D8%B3%D8%A7%D9%84%D9%8A%D8%A8_%D8%A7%D8%AA%D8%AE%D8%A7%D8%B0_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1_%D8%A7%D9%84%D8%AC%D9%85%D8%A7%D8%B9%D9%8A\" title=\"\u0623\u0633\u0627\u0644\u064a\u0628 \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631 \u0627\u0644\u062c\u0645\u0627\u0639\u064a\">\u0623\u0633\u0627\u0644\u064a\u0628 \u0627\u062a\u062e\u0627\u0630 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href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D9%86%D9%85%D9%88%D8%B0%D8%AC_%D8%AD%D9%84_%D8%A7%D9%84%D9%85%D8%B4%D9%83%D9%84%D8%A7%D8%AA_%D9%88%D8%A7%D8%AA%D8%AE%D8%A7%D8%B0_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1_Word\" title=\"\u0646\u0645\u0648\u0630\u062c \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631 (Word)\">\u0646\u0645\u0648\u0630\u062c \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631 (Word)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D8%A7%D9%84%D8%A3%D8%B3%D8%A6%D9%84%D8%A9_%D8%A7%D9%84%D8%B4%D8%A7%D8%A6%D8%B9%D8%A9\" title=\"\u0627\u0644\u0623\u0633\u0626\u0644\u0629 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class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D9%85%D8%A7_%D9%87%D9%8A_%D8%AE%D8%B7%D9%88%D8%A7%D8%AA_%D8%AD%D9%84_%D8%A7%D9%84%D9%85%D8%B4%D9%83%D9%84%D8%A7%D8%AA_%D9%88%D8%A7%D8%AA%D8%AE%D8%A7%D8%B0_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1%D8%9F\" title=\"\u0645\u0627 \u0647\u064a \u062e\u0637\u0648\u0627\u062a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\u061f\">\u0645\u0627 \u0647\u064a \u062e\u0637\u0648\u0627\u062a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\u061f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D9%85%D8%A7_%D9%87%D9%8A_%D8%A3%D9%86%D9%88%D8%A7%D8%B9_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1%D8%A7%D8%AA_%D8%A7%D9%84%D8%A5%D8%AF%D8%A7%D8%B1%D9%8A%D8%A9%D8%9F\" title=\"\u0645\u0627 \u0647\u064a \u0623\u0646\u0648\u0627\u0639 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0625\u062f\u0627\u0631\u064a\u0629\u061f\">\u0645\u0627 \u0647\u064a \u0623\u0646\u0648\u0627\u0639 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0625\u062f\u0627\u0631\u064a\u0629\u061f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D9%85%D8%A7_%D9%87%D9%8A_%D9%85%D9%87%D8%A7%D8%B1%D8%A7%D8%AA_%D8%AD%D9%84_%D8%A7%D9%84%D9%85%D8%B4%D9%83%D9%84%D8%A7%D8%AA%D8%9F\" title=\"\u0645\u0627 \u0647\u064a \u0645\u0647\u0627\u0631\u0627\u062a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a\u061f\">\u0645\u0627 \u0647\u064a \u0645\u0647\u0627\u0631\u0627\u062a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a\u061f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D9%83%D9%8A%D9%81_%D8%A3%D8%AA%D8%AC%D9%86%D8%A8_%D8%A7%D9%84%D8%AA%D8%AD%D9%8A%D8%B2_%D8%B9%D9%86%D8%AF_%D8%A7%D8%AA%D8%AE%D8%A7%D8%B0_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1%D8%9F\" title=\"\u0643\u064a\u0641 \u0623\u062a\u062c\u0646\u0628 \u0627\u0644\u062a\u062d\u064a\u0632 \u0639\u0646\u062f \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\u061f\">\u0643\u064a\u0641 \u0623\u062a\u062c\u0646\u0628 \u0627\u0644\u062a\u062d\u064a\u0632 \u0639\u0646\u062f \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\u061f<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D8%AF%D9%88%D8%B1%D8%A7%D8%AA_%D8%AA%D8%AF%D8%B1%D9%8A%D8%A8%D9%8A%D8%A9_%D8%B0%D8%A7%D8%AA_%D8%B5%D9%84%D8%A9\" title=\"\u062f\u0648\u0631\u0627\u062a \u062a\u062f\u0631\u064a\u0628\u064a\u0629 \u0630\u0627\u062a \u0635\u0644\u0629\">\u062f\u0648\u0631\u0627\u062a \u062a\u062f\u0631\u064a\u0628\u064a\u0629 \u0630\u0627\u062a \u0635\u0644\u0629<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/problem-solving-decision-making\/#%D8%A7%D9%84%D9%85%D8%B5%D8%A7%D8%AF%D8%B1\" title=\"\u0627\u0644\u0645\u0635\u0627\u062f\u0631\">\u0627\u0644\u0645\u0635\u0627\u062f\u0631<\/a><\/li><\/ul><\/nav><\/div>\n\n<p>\u064a\u0642\u062f\u0651\u0645 \u0647\u0630\u0627 \u0627\u0644\u062f\u0644\u064a\u0644 \u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 \u0627\u0644\u0645\u0641\u0647\u0648\u0645\u064a\u0646\u060c \u0648\u0646\u0645\u0648\u0630\u062c\u0627\u064b \u0639\u0645\u0644\u064a\u0627\u064b \u0645\u0646 \u0633\u0628\u0639 \u062e\u0637\u0648\u0627\u062a\u060c \u0648\u0623\u0647\u0645 \u0623\u062f\u0648\u0627\u062a \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0648\u0627\u0644\u0627\u062e\u062a\u064a\u0627\u0631 \u0645\u0639 \u0645\u062b\u0627\u0644 \u0642\u0635\u064a\u0631 \u0644\u0643\u0644 \u0623\u062f\u0627\u0629\u060c \u0648\u0623\u0646\u0648\u0627\u0639 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a\u060c \u0648\u0627\u0644\u062a\u062d\u064a\u0632\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0641\u0633\u062f \u0627\u0644\u0623\u062d\u0643\u0627\u0645\u060c \u0648\u0623\u0633\u0627\u0644\u064a\u0628 \u0627\u0644\u0642\u0631\u0627\u0631 \u0627\u0644\u062c\u0645\u0627\u0639\u064a\u060c \u062b\u0645 \u0645\u062b\u0627\u0644\u0627\u064b \u0645\u062a\u0643\u0627\u0645\u0644\u0627\u064b \u0645\u0646 \u0641\u0631\u0639 \u062a\u062c\u0632\u0626\u0629 \u0641\u064a \u0627\u0644\u0631\u064a\u0627\u0636\u060c \u0648\u0646\u0645\u0648\u0630\u062c Word \u062c\u0627\u0647\u0632\u0627\u064b \u0644\u0644\u062a\u0637\u0628\u064a\u0642 \u0641\u064a \u0641\u0631\u064a\u0642\u0643.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"%D9%85%D8%A7_%D9%87%D9%88_%D8%AD%D9%84_%D8%A7%D9%84%D9%85%D8%B4%D9%83%D9%84%D8%A7%D8%AA_%D9%88%D8%A7%D8%AA%D8%AE%D8%A7%D8%B0_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1%D8%9F\"><\/span>\u0645\u0627 \u0647\u0648 \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\u061f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u062a\u0639\u0631\u0651\u0641 \u0627\u0644\u062c\u0645\u0639\u064a\u0629 \u0627\u0644\u0623\u0645\u0631\u064a\u0643\u064a\u0629 \u0644\u0644\u062c\u0648\u062f\u0629 (ASQ) <a href=\"https:\/\/asq.org\/quality-resources\/problem-solving\" target=\"_blank\" rel=\"noopener\">\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a<\/a> (Problem Solving) \u0628\u0623\u0646\u0647 \u062a\u0639\u0631\u064a\u0641 \u0627\u0644\u0645\u0634\u0643\u0644\u0629\u060c \u0648\u062a\u062d\u062f\u064a\u062f \u0633\u0628\u0628\u0647\u0627 \u0627\u0644\u062c\u0630\u0631\u064a\u060c \u062b\u0645 \u0627\u062e\u062a\u064a\u0627\u0631 \u062d\u0644 \u0648\u062a\u0646\u0641\u064a\u0630\u0647\u060c \u0648\u0627\u0644\u0645\u062d\u0627\u0641\u0638\u0629 \u0639\u0644\u0649 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0645\u0639 \u0627\u0644\u0648\u0642\u062a. \u0641\u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0628\u064a\u0626\u0629 \u0627\u0644\u0639\u0645\u0644 \u0647\u064a \u0641\u062c\u0648\u0629 \u0628\u064a\u0646 \u0627\u0644\u0648\u0636\u0639 \u0627\u0644\u062d\u0627\u0644\u064a \u0648\u0627\u0644\u0648\u0636\u0639 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u060c \u0645\u062b\u0644 \u0627\u0631\u062a\u0641\u0627\u0639 \u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0623\u0648 \u062a\u0623\u062e\u0631 \u0627\u0644\u062a\u0633\u0644\u064a\u0645 \u0623\u0648 \u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0623\u062e\u0637\u0627\u0621.<\/p>\n<p>\u0623\u0645\u0627 \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631 (Decision Making) \u0641\u0647\u0648 \u0627\u0644\u0645\u0641\u0627\u0636\u0644\u0629 \u0628\u064a\u0646 \u0628\u062f\u064a\u0644\u064a\u0646 \u0623\u0648 \u0623\u0643\u062b\u0631 \u0648\u0627\u062e\u062a\u064a\u0627\u0631 \u0623\u062d\u062f\u0647\u0627 \u0644\u062a\u062d\u0642\u064a\u0642 \u0647\u062f\u0641 \u0645\u0639\u064a\u0646. \u0648\u0642\u062f \u0642\u0633\u0651\u0645 \u0639\u0627\u0644\u0645 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0647\u0631\u0628\u0631\u062a \u0633\u0627\u064a\u0645\u0648\u0646 (Herbert Simon) \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0642\u0631\u0627\u0631 \u0625\u0644\u0649 \u062b\u0644\u0627\u062b \u0645\u0631\u0627\u062d\u0644 \u0645\u062a\u0631\u0627\u0628\u0637\u0629: \u0627\u0644\u0627\u0633\u062a\u062e\u0628\u0627\u0631 (Intelligence) \u0623\u064a \u0641\u0647\u0645 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0648\u062c\u0645\u0639 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\u060c \u0648\u0627\u0644\u062a\u0635\u0645\u064a\u0645 (Design) \u0623\u064a \u062a\u0648\u0644\u064a\u062f \u0627\u0644\u0628\u062f\u0627\u0626\u0644 \u0648\u0627\u062e\u062a\u0628\u0627\u0631\u0647\u0627\u060c \u0648\u0627\u0644\u0627\u062e\u062a\u064a\u0627\u0631 (Choice) \u0623\u064a \u0627\u0646\u062a\u0642\u0627\u0621 \u0627\u0644\u0628\u062f\u064a\u0644 \u0627\u0644\u0623\u0646\u0633\u0628 \u0644\u0644\u0623\u0647\u062f\u0627\u0641 \u0648\u0627\u0644\u0642\u064a\u0648\u062f\u060c \u0643\u0645\u0627 \u064a\u0648\u0636\u062d <a href=\"https:\/\/www.ubs.com\/global\/en\/our-firm\/what-we-do\/our-brand\/nobel-perspectives\/laureates\/behavioral-economics\/stages-of-decision-making.html\" target=\"_blank\" rel=\"noopener\">\u0639\u0631\u0636 UBS \u0644\u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u0642\u0631\u0627\u0631 \u0639\u0646\u062f \u0633\u0627\u064a\u0645\u0648\u0646<\/a>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"%D8%A7%D9%84%D9%81%D8%B1%D9%82_%D8%A8%D9%8A%D9%86_%D8%AD%D9%84_%D8%A7%D9%84%D9%85%D8%B4%D9%83%D9%84%D8%A7%D8%AA_%D9%88%D8%A7%D8%AA%D8%AE%D8%A7%D8%B0_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1\"><\/span>\u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u0643\u062b\u064a\u0631\u0627\u064b \u0645\u0627 \u064a\u064f\u0633\u062a\u062e\u062f\u0645 \u0627\u0644\u0645\u0635\u0637\u0644\u062d\u0627\u0646 \u0643\u0623\u0646\u0647\u0645\u0627 \u0634\u064a\u0621 \u0648\u0627\u062d\u062f\u060c \u0644\u0643\u0646 \u0628\u064a\u0646\u0647\u0645\u0627 \u0641\u0631\u0642\u0627\u064b \u0639\u0645\u0644\u064a\u0627\u064b \u0645\u0647\u0645\u0627\u064b: \u0643\u0644 \u0639\u0645\u0644\u064a\u0629 \u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u062a\u062a\u0636\u0645\u0646 \u0642\u0631\u0627\u0631\u0627\u064b \u0648\u0627\u062d\u062f\u0627\u064b \u0639\u0644\u0649 \u0627\u0644\u0623\u0642\u0644\u060c \u0628\u064a\u0646\u0645\u0627 \u0644\u064a\u0633 \u0643\u0644 \u0642\u0631\u0627\u0631 \u062d\u0644\u0627\u064b \u0644\u0645\u0634\u0643\u0644\u0629\u061b \u0641\u0627\u062e\u062a\u064a\u0627\u0631 \u0645\u0648\u0631\u062f \u062c\u062f\u064a\u062f \u0623\u0648 \u0645\u0648\u0642\u0639 \u0641\u0631\u0639 \u0642\u062f \u064a\u0643\u0648\u0646 \u0627\u063a\u062a\u0646\u0627\u0645\u0627\u064b \u0644\u0641\u0631\u0635\u0629 \u0644\u0627 \u0639\u0644\u0627\u062c\u0627\u064b \u0644\u062e\u0644\u0644.<\/p>\n<table>\n<thead>\n<tr>\n<th>\u0648\u062c\u0647 \u0627\u0644\u0645\u0642\u0627\u0631\u0646\u0629<\/th>\n<th>\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a<\/th>\n<th>\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\u0646\u0642\u0637\u0629 \u0627\u0644\u0628\u062f\u0627\u064a\u0629<\/td>\n<td>\u0641\u062c\u0648\u0629 \u0623\u0648 \u062e\u0644\u0644 \u0642\u0627\u0626\u0645 \u0641\u064a \u0627\u0644\u0623\u062f\u0627\u0621<\/td>\n<td>\u0647\u062f\u0641 \u0623\u0648 \u0641\u0631\u0635\u0629 \u0623\u0648 \u0645\u0634\u0643\u0644\u0629 \u062a\u062a\u0637\u0644\u0628 \u0627\u062e\u062a\u064a\u0627\u0631\u0627\u064b<\/td>\n<\/tr>\n<tr>\n<td>\u0627\u0644\u0633\u0624\u0627\u0644 \u0627\u0644\u0631\u0626\u064a\u0633\u064a<\/td>\n<td>\u0644\u0645\u0627\u0630\u0627 \u062d\u062f\u062b \u0647\u0630\u0627\u061f \u0648\u0643\u064a\u0641 \u0646\u0645\u0646\u0639 \u062a\u0643\u0631\u0627\u0631\u0647\u061f<\/td>\n<td>\u0623\u064a \u0627\u0644\u0628\u062f\u0627\u0626\u0644 \u0647\u0648 \u0627\u0644\u0623\u0641\u0636\u0644 \u0627\u0644\u0622\u0646\u061f<\/td>\n<\/tr>\n<tr>\n<td>\u0645\u062d\u0648\u0631 \u0627\u0644\u062c\u0647\u062f<\/td>\n<td>\u0627\u0644\u062a\u0634\u062e\u064a\u0635 \u0648\u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0627\u0644\u0633\u0628\u0628 \u0627\u0644\u062c\u0630\u0631\u064a<\/td>\n<td>\u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0645\u0639\u0627\u064a\u064a\u0631 \u0648\u0627\u0644\u0645\u0642\u0627\u0631\u0646\u0629 \u0628\u064a\u0646 \u0627\u0644\u0628\u062f\u0627\u0626\u0644<\/td>\n<\/tr>\n<tr>\n<td>\u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0646\u0645\u0648\u0630\u062c\u064a\u0629<\/td>\n<td>\u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u062e\u0645\u0633\u0629\u060c \u0639\u0638\u0645 \u0627\u0644\u0633\u0645\u0643\u0629\u060c \u0628\u0627\u0631\u064a\u062a\u0648<\/td>\n<td>\u0645\u0635\u0641\u0648\u0641\u0629 \u0627\u0644\u0642\u0631\u0627\u0631\u060c \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0627\u062a \u0648\u0627\u0644\u0633\u0644\u0628\u064a\u0627\u062a\u060c \u0634\u062c\u0631\u0629 \u0627\u0644\u0642\u0631\u0627\u0631<\/td>\n<\/tr>\n<tr>\n<td>\u0627\u0644\u0645\u062e\u0631\u062c<\/td>\n<td>\u062d\u0644 \u0645\u064f\u0637\u0628\u064e\u0651\u0642 \u0648\u0645\u064f\u062b\u0628\u064e\u0651\u062a \u0648\u0645\u0624\u0634\u0631 \u064a\u0642\u064a\u0633 \u0627\u0633\u062a\u0645\u0631\u0627\u0631\u0647<\/td>\n<td>\u0628\u062f\u064a\u0644 \u0645\u062e\u062a\u0627\u0631 \u0645\u0639 \u0645\u0628\u0631\u0631\u0627\u062a\u0647 \u0648\u062e\u0637\u0629 \u062a\u0646\u0641\u064a\u0630\u0647<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><span class=\"ez-toc-section\" id=\"%D8%AE%D8%B7%D9%88%D8%A7%D8%AA_%D8%AD%D9%84_%D8%A7%D9%84%D9%85%D8%B4%D9%83%D9%84%D8%A7%D8%AA_%D9%88%D8%A7%D8%AA%D8%AE%D8%A7%D8%B0_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1_%D9%86%D9%85%D9%88%D8%B0%D8%AC_%D9%85%D9%86_7_%D9%85%D8%B1%D8%A7%D8%AD%D9%84\"><\/span>\u062e\u0637\u0648\u0627\u062a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631: \u0646\u0645\u0648\u0630\u062c \u0645\u0646 7 \u0645\u0631\u0627\u062d\u0644<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u062a\u062e\u062a\u0644\u0641 \u0627\u0644\u0646\u0645\u0627\u0630\u062c \u0641\u064a \u0639\u062f\u062f \u0627\u0644\u062e\u0637\u0648\u0627\u062a\u061b \u0641\u0640ASQ \u062a\u0639\u0631\u0636 \u0623\u0631\u0628\u0639 \u0645\u0631\u0627\u062d\u0644\u060c \u0648\u0643\u062a\u0627\u0628 <a href=\"https:\/\/openstax.org\/books\/organizational-behavior\/pages\/6-3-programmed-and-nonprogrammed-decisions\" target=\"_blank\" rel=\"noopener\">\u0627\u0644\u0633\u0644\u0648\u0643 \u0627\u0644\u062a\u0646\u0638\u064a\u0645\u064a \u0645\u0646 OpenStax<\/a> \u064a\u0639\u0631\u0636 \u0633\u062a \u062e\u0637\u0648\u0627\u062a \u0644\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u063a\u064a\u0631 \u0627\u0644\u0631\u0648\u062a\u064a\u0646\u064a\u0629. \u0648\u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u062a\u0627\u0644\u064a \u064a\u062f\u0645\u062c \u0628\u064a\u0646\u0647\u0645\u0627 \u0641\u064a \u0633\u0628\u0639 \u062e\u0637\u0648\u0627\u062a \u062a\u0646\u0627\u0633\u0628 \u0641\u0631\u0642 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u064a\u0648\u0645\u064a\u0629:<\/p>\n<ol>\n<li><strong>\u062a\u0639\u0631\u064a\u0641 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0628\u062f\u0642\u0629:<\/strong> \u0635\u0650\u0641 \u0645\u0627 \u064a\u062d\u062f\u062b\u060c \u0648\u0623\u064a\u0646\u060c \u0648\u0645\u062a\u0649\u060c \u0648\u0628\u0623\u064a \u062d\u062c\u0645\u060c \u0648\u0645\u0646 \u0627\u0643\u062a\u0634\u0641\u0647\u060c \u0648\u0644\u0645\u0627\u0630\u0627 \u064a\u0647\u0645. \u0627\u0641\u0635\u0644 \u0627\u0644\u062d\u0642\u0627\u0626\u0642 \u0639\u0646 \u0627\u0644\u0622\u0631\u0627\u0621\u060c \u0648\u0627\u0643\u062a\u0628 \u0628\u064a\u0627\u0646\u0627\u064b \u0645\u0646 \u0633\u0637\u0631 \u0648\u0627\u062d\u062f \u0642\u0627\u0628\u0644 \u0644\u0644\u0642\u064a\u0627\u0633\u060c \u0645\u062b\u0644: \u00ab\u0627\u0631\u062a\u0641\u0639\u062a \u0634\u0643\u0627\u0648\u0649 \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u0639\u0646\u062f \u0627\u0644\u0635\u0646\u0627\u062f\u064a\u0642 \u0641\u064a \u0627\u0644\u0641\u0631\u0639 \u062e\u0644\u0627\u0644 \u0627\u0644\u0634\u0647\u0631\u064a\u0646 \u0627\u0644\u0623\u062e\u064a\u0631\u064a\u0646\u00bb.<\/li>\n<li><strong>\u062c\u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0642\u064a\u0627\u0633 \u0627\u0644\u0648\u0636\u0639 \u0627\u0644\u062d\u0627\u0644\u064a:<\/strong> \u062d\u062f\u0651\u062f \u0627\u0644\u0645\u0624\u0634\u0631 \u0627\u0644\u0630\u064a \u0633\u062a\u062d\u0643\u0645 \u0628\u0647 \u0639\u0644\u0649 \u0627\u0644\u0646\u062c\u0627\u062d\u060c \u0648\u0633\u062c\u0651\u0644 \u0642\u064a\u0645\u062a\u0647 \u0627\u0644\u062d\u0627\u0644\u064a\u0629 \u0642\u0628\u0644 \u0623\u064a \u062a\u062f\u062e\u0644.<\/li>\n<li><strong>\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0623\u0633\u0628\u0627\u0628 \u0627\u0644\u062c\u0630\u0631\u064a\u0629 (Root Cause Analysis):<\/strong> \u0627\u0633\u062a\u062e\u062f\u0645 \u0623\u062f\u0648\u0627\u062a \u0645\u062b\u0644 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u062e\u0645\u0633\u0629 \u0648\u0639\u0638\u0645 \u0627\u0644\u0633\u0645\u0643\u0629 \u0648\u0628\u0627\u0631\u064a\u062a\u0648 \u0644\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0627\u0644\u0633\u0628\u0628 \u0627\u0644\u0630\u064a \u0625\u0646 \u0639\u0648\u0644\u062c \u062a\u0648\u0642\u0641 \u062a\u0643\u0631\u0627\u0631 \u0627\u0644\u0645\u0634\u0643\u0644\u0629\u060c \u0644\u0627 \u0625\u0644\u0649 \u0627\u0644\u0639\u064e\u0631\u064e\u0636 \u0627\u0644\u0638\u0627\u0647\u0631.<\/li>\n<li><strong>\u062a\u0648\u0644\u064a\u062f \u0627\u0644\u0628\u062f\u0627\u0626\u0644:<\/strong> \u0644\u0627 \u062a\u0643\u062a\u0641\u0650 \u0628\u062e\u064a\u0627\u0631\u064a\u0646. \u0623\u0634\u0631\u0643 \u0645\u0646 \u064a\u0639\u064a\u0634\u0648\u0646 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u064a\u0648\u0645\u064a\u0627\u064b\u060c \u0648\u0627\u0637\u0644\u0628 \u062b\u0644\u0627\u062b\u0629 \u0628\u062f\u0627\u0626\u0644 \u0639\u0644\u0649 \u0627\u0644\u0623\u0642\u0644.<\/li>\n<li><strong>\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0628\u062f\u0627\u0626\u0644 \u0648\u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0642\u0631\u0627\u0631:<\/strong> \u0627\u062a\u0641\u0642 \u0639\u0644\u0649 \u0627\u0644\u0645\u0639\u0627\u064a\u064a\u0631 \u0648\u0623\u0648\u0632\u0627\u0646\u0647\u0627 \u0642\u0628\u0644 \u0627\u0644\u0646\u0638\u0631 \u0641\u064a \u0627\u0644\u0628\u062f\u0627\u0626\u0644\u060c \u062b\u0645 \u0642\u0627\u0631\u0646 \u0628\u064a\u0646\u0647\u0627 \u0628\u0645\u0635\u0641\u0648\u0641\u0629 \u0642\u0631\u0627\u0631 \u0623\u0648 \u0634\u062c\u0631\u0629 \u0642\u0631\u0627\u0631.<\/li>\n<li><strong>\u0627\u0644\u062a\u0646\u0641\u064a\u0630 \u0639\u0644\u0649 \u0646\u0637\u0627\u0642 \u0635\u063a\u064a\u0631 \u0623\u0648\u0644\u0627\u064b:<\/strong> \u062c\u0631\u0651\u0628 \u0627\u0644\u062d\u0644 \u0641\u064a \u0645\u0648\u0642\u0639 \u0648\u0627\u062d\u062f \u0623\u0648 \u0644\u0641\u062a\u0631\u0629 \u0645\u062d\u062f\u0648\u062f\u0629\u060c \u0645\u0639 \u062e\u0637\u0629 \u0628\u062f\u064a\u0644\u0629 \u0625\u0646 \u0644\u0645 \u064a\u0646\u062c\u062d.<\/li>\n<li><strong>\u0627\u0644\u0645\u062a\u0627\u0628\u0639\u0629 \u0648\u0627\u0644\u062a\u062b\u0628\u064a\u062a:<\/strong> \u0642\u0627\u0631\u0646 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0628\u0627\u0644\u0645\u0624\u0634\u0631 \u0627\u0644\u0623\u0633\u0627\u0633\u064a. \u0625\u0646 \u062a\u062d\u0642\u0642 \u0627\u0644\u0647\u062f\u0641 \u0641\u0648\u062b\u0651\u0642 \u0627\u0644\u0625\u062c\u0631\u0627\u0621 \u0627\u0644\u062c\u062f\u064a\u062f \u0648\u062f\u0631\u0651\u0628 \u0627\u0644\u0641\u0631\u064a\u0642 \u0639\u0644\u064a\u0647\u060c \u0648\u0625\u0644\u0627 \u0641\u0639\u064f\u062f \u0625\u0644\u0649 \u0627\u0644\u062e\u0637\u0648\u0629 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629.<\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"%D8%A3%D8%AF%D9%88%D8%A7%D8%AA_%D8%AD%D9%84_%D8%A7%D9%84%D9%85%D8%B4%D9%83%D9%84%D8%A7%D8%AA_%D9%85%D8%B9_%D8%A3%D9%85%D8%AB%D9%84%D8%A9_%D8%AA%D8%B7%D8%A8%D9%8A%D9%82%D9%8A%D8%A9\"><\/span>\u0623\u062f\u0648\u0627\u062a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0645\u0639 \u0623\u0645\u062b\u0644\u0629 \u062a\u0637\u0628\u064a\u0642\u064a\u0629<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"%D8%A3%D8%B3%D9%84%D9%88%D8%A8_%D8%A7%D9%84%D8%A3%D8%B3%D8%A6%D9%84%D8%A9_%D8%A7%D9%84%D8%AE%D9%85%D8%B3%D8%A9_5_Whys\"><\/span>\u0623\u0633\u0644\u0648\u0628 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u062e\u0645\u0633\u0629 (5 Whys)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u064a\u064f\u0646\u0633\u0628 \u0647\u0630\u0627 \u0627\u0644\u0623\u0633\u0644\u0648\u0628 \u0625\u0644\u0649 \u062a\u0627\u064a\u064a\u062a\u0634\u064a \u0623\u0648\u0646\u0648 (Taiichi Ohno) \u0641\u064a \u0646\u0638\u0627\u0645 \u0627\u0644\u0625\u0646\u062a\u0627\u062c \u0644\u062f\u0649 \u062a\u0648\u064a\u0648\u062a\u0627\u060c \u0648\u0641\u0643\u0631\u062a\u0647 \u0623\u0646 \u062a\u0633\u0623\u0644 \u00ab\u0644\u0645\u0627\u0630\u0627\u061f\u00bb \u0645\u0631\u0629 \u0628\u0639\u062f \u0623\u062e\u0631\u0649 \u062d\u062a\u0649 \u062a\u0635\u0644 \u0625\u0644\u0649 \u0627\u0644\u0633\u0628\u0628 \u0627\u0644\u062c\u0630\u0631\u064a. \u0648\u064a\u0648\u0636\u062d <a href=\"https:\/\/www.ihi.org\/library\/tools\/5-whys-finding-root-cause\" target=\"_blank\" rel=\"noopener\">\u0645\u0639\u0647\u062f \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0635\u062d\u064a\u0629 (IHI)<\/a> \u0623\u0646 \u0627\u0644\u0631\u0642\u0645 \u062e\u0645\u0633\u0629 \u0625\u0631\u0634\u0627\u062f\u064a\u060c \u0648\u0623\u0646 \u0644\u0644\u0645\u0634\u0643\u0644\u0629 \u0623\u062d\u064a\u0627\u0646\u0627\u064b \u0623\u0643\u062b\u0631 \u0645\u0646 \u0633\u0628\u0628 \u062c\u0630\u0631\u064a.<\/p>\n<p><strong>\u0645\u062b\u0627\u0644 \u0645\u0635\u063a\u0631:<\/strong> \u0637\u0648\u0627\u0628\u064a\u0631 \u0637\u0648\u064a\u0644\u0629 \u0639\u0646\u062f \u0627\u0644\u0635\u0646\u0627\u062f\u064a\u0642 \u0645\u0633\u0627\u0621 \u0627\u0644\u062e\u0645\u064a\u0633.<\/p>\n<ol>\n<li>\u0644\u0645\u0627\u0630\u0627 \u0637\u0627\u0644\u062a \u0627\u0644\u0637\u0648\u0627\u0628\u064a\u0631\u061f \u0644\u0623\u0646 \u0635\u0646\u062f\u0648\u0642\u064a\u0646 \u0641\u0642\u0637 \u0643\u0627\u0646\u0627 \u064a\u0639\u0645\u0644\u0627\u0646.<\/li>\n<li>\u0644\u0645\u0627\u0630\u0627 \u0635\u0646\u062f\u0648\u0642\u0627\u0646 \u0641\u0642\u0637\u061f \u0644\u0623\u0646 \u0628\u0642\u064a\u0629 \u0627\u0644\u0643\u0627\u0634\u064a\u0631\u0627\u062a \u0643\u0627\u0646\u0648\u0627 \u0641\u064a \u0627\u0633\u062a\u0631\u0627\u062d\u0629.<\/li>\n<li>\u0644\u0645\u0627\u0630\u0627 \u0627\u0633\u062a\u0631\u0627\u062d\u0648\u0627 \u0641\u064a \u0647\u0630\u0627 \u0627\u0644\u0648\u0642\u062a\u061f \u0644\u0623\u0646 \u062c\u062f\u0648\u0644 \u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062d\u0627\u062a \u062b\u0627\u0628\u062a \u0644\u0643\u0644 \u0623\u064a\u0627\u0645 \u0627\u0644\u0623\u0633\u0628\u0648\u0639.<\/li>\n<li>\u0644\u0645\u0627\u0630\u0627 \u0647\u0648 \u062b\u0627\u0628\u062a\u061f \u0644\u0623\u0646\u0647 \u0628\u064f\u0646\u064a \u0639\u0644\u0649 \u0645\u062a\u0648\u0633\u0637 \u0627\u0644\u062d\u0631\u0643\u0629 \u0627\u0644\u0623\u0633\u0628\u0648\u0639\u064a \u0644\u0627 \u0639\u0644\u0649 \u0633\u0627\u0639\u0627\u062a \u0627\u0644\u0630\u0631\u0648\u0629.<\/li>\n<li>\u0644\u0645\u0627\u0630\u0627 \u0644\u0645 \u064a\u064f\u0631\u0627\u062c\u0639\u061f \u0644\u0623\u0646\u0647 \u0644\u0627 \u062a\u0648\u062c\u062f \u0622\u0644\u064a\u0629 \u0644\u0645\u0631\u0627\u062c\u0639\u0629 \u0627\u0644\u062c\u062f\u0627\u0648\u0644 \u0628\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0628\u0627\u0644\u0633\u0627\u0639\u0629.<\/li>\n<\/ol>\n<p>\u0627\u0644\u0633\u0628\u0628 \u0627\u0644\u062c\u0630\u0631\u064a \u0647\u0646\u0627 \u063a\u064a\u0627\u0628 \u0622\u0644\u064a\u0629 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0629\u060c \u0644\u0627 \u0643\u0633\u0644 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646\u060c \u0648\u0627\u0644\u062d\u0644 \u0647\u0648 \u0625\u0646\u0634\u0627\u0621 \u0647\u0630\u0647 \u0627\u0644\u0622\u0644\u064a\u0629.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"%D9%85%D8%AE%D8%B7%D8%B7_%D8%B9%D8%B8%D9%85_%D8%A7%D9%84%D8%B3%D9%85%D9%83%D8%A9_Ishikawa_Diagram\"><\/span>\u0645\u062e\u0637\u0637 \u0639\u0638\u0645 \u0627\u0644\u0633\u0645\u0643\u0629 (Ishikawa Diagram)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u0627\u0628\u062a\u0643\u0631\u0647 \u0643\u0627\u0648\u0631\u0648 \u0625\u064a\u0634\u064a\u0643\u0627\u0648\u0627 (Kaoru Ishikawa) \u0644\u062a\u0646\u0638\u064a\u0645 \u062c\u0644\u0633\u0627\u062a \u0627\u0644\u0639\u0635\u0641 \u0627\u0644\u0630\u0647\u0646\u064a \u062d\u0648\u0644 \u0623\u0633\u0628\u0627\u0628 \u0645\u0634\u0643\u0644\u0629 \u0648\u0627\u062d\u062f\u0629\u060c \u0648\u064a\u064f\u0639\u062f\u0651 \u0645\u0646 \u0623\u062f\u0648\u0627\u062a \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0633\u0628\u0639 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629. \u064a\u064f\u0643\u062a\u0628 \u0627\u0644\u0623\u062b\u0631 \u0641\u064a \u00ab\u0631\u0623\u0633 \u0627\u0644\u0633\u0645\u0643\u0629\u00bb\u060c \u0648\u062a\u062a\u0641\u0631\u0639 \u0627\u0644\u0623\u0633\u0628\u0627\u0628 \u0639\u0644\u0649 \u00ab\u0639\u0638\u0627\u0645\u00bb \u062a\u0645\u062b\u0644 \u0641\u0626\u0627\u062a. \u0648\u062a\u0642\u062a\u0631\u062d <a href=\"https:\/\/asq.org\/quality-resources\/fishbone\" target=\"_blank\" rel=\"noopener\">ASQ<\/a> \u0641\u0626\u0627\u062a \u0639\u0627\u0645\u0629 \u062a\u064f\u0639\u0631\u0641 \u0628\u06406M: \u0627\u0644\u0645\u0648\u0627\u062f\u060c \u0648\u0627\u0644\u0622\u0644\u0627\u062a \u0648\u0627\u0644\u0623\u0646\u0638\u0645\u0629\u060c \u0648\u0627\u0644\u0623\u0633\u0627\u0644\u064a\u0628\u060c \u0648\u0627\u0644\u0642\u064a\u0627\u0633\u060c \u0648\u0627\u0644\u0623\u0641\u0631\u0627\u062f\u060c \u0648\u0627\u0644\u0628\u064a\u0626\u0629\u060c \u0645\u0639 \u062c\u0648\u0627\u0632 \u062a\u0639\u062f\u064a\u0644 \u0623\u0633\u0645\u0627\u0626\u0647\u0627 \u0644\u062a\u0646\u0627\u0633\u0628 \u0637\u0628\u064a\u0639\u0629 \u0627\u0644\u0639\u0645\u0644. \u0641\u0641\u064a \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0642\u062f \u062a\u0635\u0628\u062d: \u0627\u0644\u0623\u0641\u0631\u0627\u062f\u060c \u0648\u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a\u060c \u0648\u0627\u0644\u0623\u0646\u0638\u0645\u0629\u060c \u0648\u0627\u0644\u0645\u0643\u0627\u0646\u060c \u0648\u0627\u0644\u0633\u064a\u0627\u0633\u0627\u062a\u060c \u0648\u0627\u0644\u0642\u064a\u0627\u0633.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"%D8%AA%D8%AD%D9%84%D9%8A%D9%84_%D8%A8%D8%A7%D8%B1%D9%8A%D8%AA%D9%88_Pareto_Analysis\"><\/span>\u062a\u062d\u0644\u064a\u0644 \u0628\u0627\u0631\u064a\u062a\u0648 (Pareto Analysis)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u0645\u062e\u0637\u0637 \u0628\u0627\u0631\u064a\u062a\u0648 \u0631\u0633\u0645 \u0628\u0627\u0644\u0623\u0639\u0645\u062f\u0629 \u064a\u0631\u062a\u0651\u0628 \u0641\u0626\u0627\u062a \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0645\u0646 \u0627\u0644\u0623\u0643\u062b\u0631 \u062a\u0643\u0631\u0627\u0631\u0627\u064b \u0623\u0648 \u062a\u0643\u0644\u0641\u0629 \u0625\u0644\u0649 \u0627\u0644\u0623\u0642\u0644\u060c \u0644\u064a\u0631\u0643\u0651\u0632 \u0627\u0644\u0641\u0631\u064a\u0642 \u0639\u0644\u0649 \u0627\u0644\u0641\u0626\u0627\u062a \u0627\u0644\u0623\u0643\u062b\u0631 \u0623\u062b\u0631\u0627\u064b \u0628\u062f\u0644\u0627\u064b \u0645\u0646 \u062a\u0648\u0632\u064a\u0639 \u0627\u0644\u062c\u0647\u062f \u0639\u0644\u0649 \u0643\u0644 \u0634\u064a\u0621\u060c \u0643\u0645\u0627 \u062a\u0634\u0631\u062d <a href=\"https:\/\/asq.org\/quality-resources\/pareto\" target=\"_blank\" rel=\"noopener\">ASQ<\/a>. \u0648\u0627\u0644\u0645\u062b\u0627\u0644 \u0627\u0644\u062a\u0627\u0644\u064a \u0627\u0641\u062a\u0631\u0627\u0636\u064a \u0644\u0634\u0643\u0627\u0648\u0649 \u0641\u0631\u0639 \u062a\u062c\u0632\u0626\u0629 \u062e\u0644\u0627\u0644 \u0634\u0647\u0631:<\/p>\n<table>\n<thead>\n<tr>\n<th>\u0641\u0626\u0629 \u0627\u0644\u0634\u0643\u0648\u0649<\/th>\n<th>\u0627\u0644\u0639\u062f\u062f<\/th>\n<th>\u0627\u0644\u0646\u0633\u0628\u0629<\/th>\n<th>\u0627\u0644\u0646\u0633\u0628\u0629 \u0627\u0644\u062a\u0631\u0627\u0643\u0645\u064a\u0629<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u0639\u0646\u062f \u0627\u0644\u0635\u0646\u0627\u062f\u064a\u0642<\/td>\n<td>86<\/td>\n<td>43%<\/td>\n<td>43%<\/td>\n<\/tr>\n<tr>\n<td>\u0646\u0641\u0627\u062f \u0627\u0644\u0623\u0635\u0646\u0627\u0641 \u0645\u0646 \u0627\u0644\u0631\u0641\u0648\u0641<\/td>\n<td>52<\/td>\n<td>26%<\/td>\n<td>69%<\/td>\n<\/tr>\n<tr>\n<td>\u0623\u0633\u0644\u0648\u0628 \u062a\u0639\u0627\u0645\u0644 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646<\/td>\n<td>30<\/td>\n<td>15%<\/td>\n<td>84%<\/td>\n<\/tr>\n<tr>\n<td>\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639<\/td>\n<td>20<\/td>\n<td>10%<\/td>\n<td>94%<\/td>\n<\/tr>\n<tr>\n<td>\u0623\u062e\u0631\u0649<\/td>\n<td>12<\/td>\n<td>6%<\/td>\n<td>100%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u062a\u0643\u0634\u0641 \u0627\u0644\u0642\u0631\u0627\u0621\u0629 \u0623\u0646 \u0641\u0626\u062a\u064a\u0646 \u0641\u0642\u0637 \u062a\u0645\u062b\u0644\u0627\u0646 \u0642\u0631\u0627\u0628\u0629 70% \u0645\u0646 \u0627\u0644\u0634\u0643\u0627\u0648\u0649\u060c \u0641\u062a\u0628\u062f\u0623 \u0627\u0644\u0645\u0639\u0627\u0644\u062c\u0629 \u0628\u0647\u0645\u0627.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"%D8%A3%D8%AF%D9%88%D8%A7%D8%AA_%D8%A7%D8%AA%D8%AE%D8%A7%D8%B0_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1\"><\/span>\u0623\u062f\u0648\u0627\u062a \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"%D9%85%D8%B5%D9%81%D9%88%D9%81%D8%A9_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1_%D8%A7%D9%84%D9%85%D9%88%D8%B2%D9%88%D9%86%D8%A9_Weighted_Decision_Matrix\"><\/span>\u0645\u0635\u0641\u0648\u0641\u0629 \u0627\u0644\u0642\u0631\u0627\u0631 \u0627\u0644\u0645\u0648\u0632\u0648\u0646\u0629 (Weighted Decision Matrix)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u062a\u0642\u064a\u0651\u0645 <a href=\"https:\/\/asq.org\/quality-resources\/decision-matrix\" target=\"_blank\" rel=\"noopener\">\u0645\u0635\u0641\u0648\u0641\u0629 \u0627\u0644\u0642\u0631\u0627\u0631<\/a> \u0627\u0644\u0628\u062f\u0627\u0626\u0644 \u0648\u0641\u0642 \u0645\u0639\u0627\u064a\u064a\u0631 \u0645\u0648\u0632\u0648\u0646\u0629 \u064a\u062a\u0641\u0642 \u0639\u0644\u064a\u0647\u0627 \u0627\u0644\u0641\u0631\u064a\u0642. \u0648\u0632\u0651\u0639 10 \u0646\u0642\u0627\u0637 \u0639\u0644\u0649 \u0627\u0644\u0645\u0639\u0627\u064a\u064a\u0631\u060c \u062b\u0645 \u0642\u064a\u0651\u0645 \u0643\u0644 \u0628\u062f\u064a\u0644 \u0645\u0646 1 \u0625\u0644\u0649 5 (\u0627\u0644\u0631\u0642\u0645 \u0627\u0644\u0623\u0639\u0644\u0649 \u062f\u0627\u0626\u0645\u0627\u064b \u0641\u064a \u0635\u0627\u0644\u062d \u0627\u0644\u0628\u062f\u064a\u0644\u060c \u0641\u0627\u0644\u0623\u0642\u0644 \u062a\u0643\u0644\u0641\u0629 \u064a\u0623\u062e\u0630 \u062f\u0631\u062c\u0629 \u0623\u0639\u0644\u0649)\u060c \u0648\u0627\u0636\u0631\u0628 \u0627\u0644\u062f\u0631\u062c\u0629 \u0641\u064a \u0627\u0644\u0648\u0632\u0646\u060c \u0648\u0627\u062c\u0645\u0639 \u0627\u0644\u0646\u062a\u0627\u0626\u062c:<\/p>\n<table>\n<thead>\n<tr>\n<th>\u0627\u0644\u0628\u062f\u064a\u0644<\/th>\n<th>\u0627\u0644\u0623\u062b\u0631 \u0639\u0644\u0649 \u0627\u0644\u0634\u0643\u0627\u0648\u0649 (4)<\/th>\n<th>\u0627\u0644\u062a\u0643\u0644\u0641\u0629 (3)<\/th>\n<th>\u0633\u0631\u0639\u0629 \u0627\u0644\u062a\u0646\u0641\u064a\u0630 (2)<\/th>\n<th>\u0642\u0628\u0648\u0644 \u0627\u0644\u0641\u0631\u064a\u0642 (1)<\/th>\n<th>\u0627\u0644\u0645\u062c\u0645\u0648\u0639<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\u062a\u0639\u064a\u064a\u0646 \u0643\u0627\u0634\u064a\u0631 \u0625\u0636\u0627\u0641\u064a<\/td>\n<td>4 \u00d7 4 = 16<\/td>\n<td>2 \u00d7 3 = 6<\/td>\n<td>4 \u00d7 2 = 8<\/td>\n<td>4 \u00d7 1 = 4<\/td>\n<td>34<\/td>\n<\/tr>\n<tr>\n<td>\u062a\u0631\u0643\u064a\u0628 \u0635\u0646\u0627\u062f\u064a\u0642 \u062f\u0641\u0639 \u0630\u0627\u062a\u064a<\/td>\n<td>5 \u00d7 4 = 20<\/td>\n<td>1 \u00d7 3 = 3<\/td>\n<td>2 \u00d7 2 = 4<\/td>\n<td>3 \u00d7 1 = 3<\/td>\n<td>30<\/td>\n<\/tr>\n<tr>\n<td>\u0625\u0639\u0627\u062f\u0629 \u062c\u062f\u0648\u0644\u0629 \u0627\u0644\u0645\u0646\u0627\u0648\u0628\u0627\u062a \u062d\u0633\u0628 \u0627\u0644\u0630\u0631\u0648\u0629<\/td>\n<td>4 \u00d7 4 = 16<\/td>\n<td>5 \u00d7 3 = 15<\/td>\n<td>5 \u00d7 2 = 10<\/td>\n<td>3 \u00d7 1 = 3<\/td>\n<td>44<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u062a\u0646\u0628\u0651\u0647 ASQ \u0625\u0644\u0649 \u0623\u0646 \u0627\u0644\u0645\u062c\u0645\u0648\u0639 \u0627\u0644\u0623\u0639\u0644\u0649 \u064a\u0648\u062c\u0651\u0647 \u0627\u0644\u0646\u0642\u0627\u0634 \u0646\u062d\u0648 \u0627\u0644\u062a\u0648\u0627\u0641\u0642 \u0648\u0644\u0627 \u064a\u062d\u0633\u0645 \u0627\u0644\u0642\u0631\u0627\u0631 \u0622\u0644\u064a\u0627\u064b\u061b \u0641\u0642\u062f \u064a\u0643\u0634\u0641 \u0627\u0644\u0646\u0642\u0627\u0634 \u0645\u0639\u064a\u0627\u0631\u0627\u064b \u063a\u0627\u0626\u0628\u0627\u064b \u064a\u0633\u062a\u062d\u0642 \u0627\u0644\u0625\u0636\u0627\u0641\u0629.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"%D9%82%D8%A7%D8%A6%D9%85%D8%A9_%D8%A7%D9%84%D8%A5%D9%8A%D8%AC%D8%A7%D8%A8%D9%8A%D8%A7%D8%AA_%D9%88%D8%A7%D9%84%D8%B3%D9%84%D8%A8%D9%8A%D8%A7%D8%AA_Pros_and_Cons\"><\/span>\u0642\u0627\u0626\u0645\u0629 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0627\u062a \u0648\u0627\u0644\u0633\u0644\u0628\u064a\u0627\u062a (Pros and Cons)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u0623\u0628\u0633\u0637 \u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0642\u0631\u0627\u0631 \u0648\u0623\u0633\u0631\u0639\u0647\u0627\u060c \u0648\u062a\u0646\u0627\u0633\u0628 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0641\u0631\u062f\u064a\u0629 \u0623\u0648 \u0627\u0644\u062e\u064a\u0627\u0631 \u0628\u064a\u0646 \u0628\u062f\u064a\u0644\u064a\u0646. \u0648\u0644\u0643\u064a \u062a\u0643\u0648\u0646 \u0645\u0641\u064a\u062f\u0629 \u0641\u0639\u0644\u0627\u064b\u060c \u0623\u0639\u0637\u0650 \u0643\u0644 \u0628\u0646\u062f \u0648\u0632\u0646\u0627\u064b \u0645\u0646 1 \u0625\u0644\u0649 3 \u0628\u062f\u0644\u0627\u064b \u0645\u0646 \u0639\u062f\u0651 \u0627\u0644\u0628\u0646\u0648\u062f \u0641\u0642\u0637\u060c \u0644\u0623\u0646 \u0633\u0644\u0628\u064a\u0629 \u0648\u0627\u062d\u062f\u0629 \u0643\u0628\u064a\u0631\u0629 \u0642\u062f \u062a\u0631\u062c\u062d \u0639\u0644\u0649 \u062e\u0645\u0633 \u0625\u064a\u062c\u0627\u0628\u064a\u0627\u062a \u0635\u063a\u064a\u0631\u0629.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"%D8%B4%D8%AC%D8%B1%D8%A9_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1_Decision_Tree\"><\/span>\u0634\u062c\u0631\u0629 \u0627\u0644\u0642\u0631\u0627\u0631 (Decision Tree)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u062a\u0641\u064a\u062f \u0639\u0646\u062f\u0645\u0627 \u062a\u0639\u062a\u0645\u062f \u0646\u062a\u064a\u062c\u0629 \u0627\u0644\u0642\u0631\u0627\u0631 \u0639\u0644\u0649 \u0623\u062d\u062f\u0627\u062b \u063a\u064a\u0631 \u0645\u0624\u0643\u062f\u0629. \u062a\u0631\u0633\u0645 \u0643\u0644 \u0628\u062f\u064a\u0644 \u0643\u0641\u0631\u0639\u060c \u062b\u0645 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u0629 \u0644\u0643\u0644 \u0641\u0631\u0639 \u0645\u0639 \u062a\u0642\u062f\u064a\u0631 \u0627\u062d\u062a\u0645\u0627\u0644\u0647\u0627 \u0648\u0642\u064a\u0645\u062a\u0647\u0627\u060c \u0648\u062a\u062d\u0633\u0628 \u00ab\u0627\u0644\u0642\u064a\u0645\u0629 \u0627\u0644\u0645\u062a\u0648\u0642\u0639\u0629\u00bb \u0628\u0636\u0631\u0628 \u0643\u0644 \u0642\u064a\u0645\u0629 \u0641\u064a \u0627\u062d\u062a\u0645\u0627\u0644\u0647\u0627 \u0648\u062c\u0645\u0639 \u0627\u0644\u0646\u0648\u0627\u062a\u062c. <strong>\u0645\u062b\u0627\u0644 \u0627\u0641\u062a\u0631\u0627\u0636\u064a:<\/strong> \u0625\u0637\u0644\u0627\u0642 \u062e\u062f\u0645\u0629 \u062a\u0648\u0635\u064a\u0644 \u0645\u0646 \u0627\u0644\u0641\u0631\u0639\u061b \u0625\u0646 \u0646\u062c\u062d\u062a (\u0627\u062d\u062a\u0645\u0627\u0644 60%) \u062a\u062d\u0642\u0642 \u0631\u0628\u062d\u0627\u064b \u0633\u0646\u0648\u064a\u0627\u064b \u0642\u062f\u0631\u0647 200 \u0623\u0644\u0641 \u0631\u064a\u0627\u0644\u060c \u0648\u0625\u0646 \u0641\u0634\u0644\u062a (40%) \u062a\u062e\u0633\u0631 100 \u0623\u0644\u0641. \u0627\u0644\u0642\u064a\u0645\u0629 \u0627\u0644\u0645\u062a\u0648\u0642\u0639\u0629 = (0.6 \u00d7 200) + (0.4 \u00d7 \u2212100) = 80 \u0623\u0644\u0641 \u0631\u064a\u0627\u0644\u060c \u0645\u0642\u0627\u0628\u0644 \u0635\u0641\u0631 \u0644\u0628\u062f\u064a\u0644 \u0639\u062f\u0645 \u0627\u0644\u0625\u0637\u0644\u0627\u0642. \u0644\u0643\u0646 \u062a\u0630\u0643\u0651\u0631 \u0623\u0646 \u0627\u0644\u0627\u062d\u062a\u0645\u0627\u0644\u0627\u062a \u062a\u0642\u062f\u064a\u0631\u0627\u062a\u060c \u0641\u0627\u062e\u062a\u0628\u0631 \u0643\u064a\u0641 \u062a\u062a\u063a\u064a\u0631 \u0627\u0644\u0646\u062a\u064a\u062c\u0629 \u0625\u0646 \u0643\u0627\u0646\u062a \u0623\u0642\u0644 \u062a\u0641\u0627\u0624\u0644\u0627\u064b.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"%D8%AF%D9%88%D8%B1%D8%A9_PDCA_%D9%84%D9%84%D9%85%D8%AA%D8%A7%D8%A8%D8%B9%D8%A9\"><\/span>\u062f\u0648\u0631\u0629 PDCA \u0644\u0644\u0645\u062a\u0627\u0628\u0639\u0629<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u062f\u0648\u0631\u0629 \u00ab\u062e\u0637\u0637\u060c \u0646\u0641\u0651\u0630\u060c \u0627\u0641\u062d\u0635\u060c \u0635\u062d\u0651\u062d\u00bb (Plan-Do-Check-Act) \u0637\u0631\u064a\u0642\u0629 \u0645\u062a\u0643\u0631\u0631\u0629 \u0644\u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u0645\u0631\u060c \u0648\u062a\u0635\u0641\u0647\u0627 <a href=\"https:\/\/asq.org\/quality-resources\/pdca-cycle\" target=\"_blank\" rel=\"noopener\">ASQ<\/a> \u0628\u0623\u0631\u0628\u0639 \u0645\u0631\u0627\u062d\u0644: \u062a\u0635\u0645\u064a\u0645 \u0627\u0644\u062a\u063a\u064a\u064a\u0631\u060c \u062b\u0645 \u062a\u062c\u0631\u0628\u062a\u0647 \u0639\u0644\u0649 \u0646\u0637\u0627\u0642 \u0635\u063a\u064a\u0631\u060c \u062b\u0645 \u0645\u0631\u0627\u062c\u0639\u0629 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0648\u062a\u0648\u062b\u064a\u0642 \u0627\u0644\u062f\u0631\u0648\u0633\u060c \u062b\u0645 \u062a\u0639\u0645\u064a\u0645\u0647 \u0625\u0646 \u0646\u062c\u062d \u0623\u0648 \u0628\u062f\u0621 \u062f\u0648\u0631\u0629 \u062c\u062f\u064a\u062f\u0629 \u0625\u0646 \u0644\u0645 \u064a\u0646\u062c\u062d. \u0648\u0647\u064a \u0627\u0644\u0623\u062f\u0627\u0629 \u0627\u0644\u062a\u064a \u062a\u0645\u0646\u0639 \u062a\u062d\u0648\u0651\u0644 \u0627\u0644\u0642\u0631\u0627\u0631 \u0627\u0644\u062c\u064a\u062f \u0625\u0644\u0649 \u0648\u0631\u0642\u0629 \u0645\u0646\u0633\u064a\u0629.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"%D9%85%D9%82%D8%A7%D8%B1%D9%86%D8%A9_%D8%A3%D8%AF%D9%88%D8%A7%D8%AA_%D8%AD%D9%84_%D8%A7%D9%84%D9%85%D8%B4%D9%83%D9%84%D8%A7%D8%AA_%D9%88%D8%A7%D8%AA%D8%AE%D8%A7%D8%B0_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1\"><\/span>\u0645\u0642\u0627\u0631\u0646\u0629 \u0623\u062f\u0648\u0627\u062a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<table>\n<thead>\n<tr>\n<th>\u0627\u0644\u0623\u062f\u0627\u0629<\/th>\n<th>\u0645\u062a\u0649 \u062a\u0633\u062a\u062e\u062f\u0645\u0647\u0627<\/th>\n<th>\u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u0637\u0644\u0648\u0628<\/th>\n<th>\u0623\u0628\u0631\u0632 \u0642\u064a\u062f<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u062e\u0645\u0633\u0629<\/td>\n<td>\u0645\u0634\u0643\u0644\u0629 \u0645\u062d\u062f\u062f\u0629 \u0628\u0633\u0644\u0633\u0644\u0629 \u0623\u0633\u0628\u0627\u0628 \u0648\u0627\u0636\u062d\u0629<\/td>\n<td>\u0642\u0635\u064a\u0631<\/td>\n<td>\u0642\u062f \u064a\u062a\u0648\u0642\u0641 \u0639\u0646\u062f \u0633\u0628\u0628 \u0648\u0627\u062d\u062f \u0648\u064a\u063a\u0641\u0644 \u0623\u0633\u0628\u0627\u0628\u0627\u064b \u0645\u062a\u0648\u0627\u0632\u064a\u0629<\/td>\n<\/tr>\n<tr>\n<td>\u0639\u0638\u0645 \u0627\u0644\u0633\u0645\u0643\u0629<\/td>\n<td>\u0645\u0634\u0643\u0644\u0629 \u0645\u062a\u0639\u062f\u062f\u0629 \u0627\u0644\u0623\u0633\u0628\u0627\u0628 \u062a\u062d\u062a\u0627\u062c \u0639\u0635\u0641\u0627\u064b \u0630\u0647\u0646\u064a\u0627\u064b \u0645\u0646\u0638\u0645\u0627\u064b<\/td>\n<td>\u0645\u062a\u0648\u0633\u0637<\/td>\n<td>\u064a\u0639\u0631\u0636 \u0623\u0633\u0628\u0627\u0628\u0627\u064b \u0645\u062d\u062a\u0645\u0644\u0629 \u062a\u062d\u062a\u0627\u062c \u062a\u062d\u0642\u0642\u0627\u064b \u0628\u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a<\/td>\n<\/tr>\n<tr>\n<td>\u0628\u0627\u0631\u064a\u062a\u0648<\/td>\n<td>\u062a\u0631\u062a\u064a\u0628 \u0627\u0644\u0623\u0648\u0644\u0648\u064a\u0627\u062a \u0639\u0646\u062f \u062a\u0639\u062f\u062f \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a<\/td>\n<td>\u0642\u0635\u064a\u0631 \u0625\u0644\u0649 \u0645\u062a\u0648\u0633\u0637<\/td>\n<td>\u064a\u062a\u0637\u0644\u0628 \u0628\u064a\u0627\u0646\u0627\u062a \u0645\u0635\u0646\u0641\u0629 \u0648\u0645\u0648\u062b\u0648\u0642\u0629<\/td>\n<\/tr>\n<tr>\n<td>\u0645\u0635\u0641\u0648\u0641\u0629 \u0627\u0644\u0642\u0631\u0627\u0631<\/td>\n<td>\u0639\u062f\u0629 \u0628\u062f\u0627\u0626\u0644 \u0648\u0645\u0639\u0627\u064a\u064a\u0631 \u0645\u062a\u0639\u0627\u0631\u0636\u0629<\/td>\n<td>\u0645\u062a\u0648\u0633\u0637<\/td>\n<td>\u062c\u0648\u062f\u0629 \u0627\u0644\u0646\u062a\u064a\u062c\u0629 \u0631\u0647\u0646 \u0628\u062c\u0648\u062f\u0629 \u0627\u0644\u0623\u0648\u0632\u0627\u0646<\/td>\n<\/tr>\n<tr>\n<td>\u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0627\u062a \u0648\u0627\u0644\u0633\u0644\u0628\u064a\u0627\u062a<\/td>\n<td>\u0642\u0631\u0627\u0631 \u0633\u0631\u064a\u0639 \u0628\u064a\u0646 \u0628\u062f\u064a\u0644\u064a\u0646<\/td>\n<td>\u0642\u0635\u064a\u0631<\/td>\n<td>\u0633\u0637\u062d\u064a\u0629 \u0625\u0646 \u0644\u0645 \u062a\u064f\u0648\u0632\u0646 \u0627\u0644\u0628\u0646\u0648\u062f<\/td>\n<\/tr>\n<tr>\n<td>\u0634\u062c\u0631\u0629 \u0627\u0644\u0642\u0631\u0627\u0631<\/td>\n<td>\u0646\u062a\u0627\u0626\u062c \u063a\u064a\u0631 \u0645\u0624\u0643\u062f\u0629 \u064a\u0645\u0643\u0646 \u062a\u0642\u062f\u064a\u0631 \u0627\u062d\u062a\u0645\u0627\u0644\u0627\u062a\u0647\u0627<\/td>\n<td>\u0645\u062a\u0648\u0633\u0637<\/td>\n<td>\u062d\u0633\u0627\u0633\u0629 \u0644\u062f\u0642\u0629 \u062a\u0642\u062f\u064a\u0631 \u0627\u0644\u0627\u062d\u062a\u0645\u0627\u0644\u0627\u062a<\/td>\n<\/tr>\n<tr>\n<td>\u062f\u0648\u0631\u0629 PDCA<\/td>\n<td>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u062d\u0644 \u0648\u0645\u062a\u0627\u0628\u0639\u062a\u0647 \u0648\u062a\u062b\u0628\u064a\u062a\u0647<\/td>\n<td>\u0645\u0633\u062a\u0645\u0631<\/td>\n<td>\u062a\u0641\u0634\u0644 \u062f\u0648\u0646 \u0645\u0624\u0634\u0631 \u0642\u064a\u0627\u0633 \u0648\u0627\u0636\u062d<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><span class=\"ez-toc-section\" id=\"%D8%A3%D9%86%D9%88%D8%A7%D8%B9_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1%D8%A7%D8%AA_%D8%A7%D9%84%D8%A5%D8%AF%D8%A7%D8%B1%D9%8A%D8%A9\"><\/span>\u0623\u0646\u0648\u0627\u0639 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0625\u062f\u0627\u0631\u064a\u0629<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1%D8%A7%D8%AA_%D8%A7%D9%84%D9%85%D8%A8%D8%B1%D9%85%D8%AC%D8%A9_%D9%88%D8%BA%D9%8A%D8%B1_%D8%A7%D9%84%D9%85%D8%A8%D8%B1%D9%85%D8%AC%D8%A9\"><\/span>\u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u0628\u0631\u0645\u062c\u0629 \u0648\u063a\u064a\u0631 \u0627\u0644\u0645\u0628\u0631\u0645\u062c\u0629<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u0645\u064a\u0651\u0632 \u0633\u0627\u064a\u0645\u0648\u0646 \u0628\u064a\u0646 \u0637\u0631\u0641\u064a \u0637\u064a\u0641: <strong>\u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u0628\u0631\u0645\u062c\u0629<\/strong> (Programmed Decisions) \u0648\u0647\u064a \u0645\u062a\u0643\u0631\u0631\u0629 \u064a\u0645\u0643\u0646 \u0648\u0636\u0639 \u0642\u0648\u0627\u0639\u062f \u0644\u0647\u0627\u060c \u0645\u062b\u0644 \u0625\u0639\u0627\u062f\u0629 \u0637\u0644\u0628 \u0627\u0644\u0628\u0636\u0627\u0639\u0629 \u0639\u0646\u062f \u062d\u062f \u0645\u0639\u064a\u0646 \u0623\u0648 \u0625\u0639\u062f\u0627\u062f \u062c\u062f\u0648\u0644 \u0627\u0644\u0645\u0646\u0627\u0648\u0628\u0627\u062a \u0627\u0644\u0623\u0633\u0628\u0648\u0639\u064a\u061b \u0648<strong>\u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u063a\u064a\u0631 \u0627\u0644\u0645\u0628\u0631\u0645\u062c\u0629<\/strong> (Non-programmed Decisions) \u0648\u0647\u064a \u062c\u062f\u064a\u062f\u0629 \u0648\u063a\u064a\u0631 \u0645\u0646\u0638\u0645\u0629 \u0648\u0645\u0639\u0644\u0648\u0645\u0627\u062a\u0647\u0627 \u0646\u0627\u0642\u0635\u0629\u060c \u0645\u062b\u0644 \u062a\u0628\u0646\u0651\u064a \u0646\u0638\u0627\u0645 \u062a\u0642\u0646\u064a \u062c\u062f\u064a\u062f \u0623\u0648 \u062f\u062e\u0648\u0644 \u0633\u0648\u0642 \u062c\u062f\u064a\u062f\u0629\u060c \u0648\u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u062d\u0643\u0645 \u0648\u062a\u0641\u0643\u064a\u0631 \u0625\u0628\u062f\u0627\u0639\u064a. \u0648\u0627\u0644\u0642\u0627\u0639\u062f\u0629 \u0627\u0644\u0639\u0645\u0644\u064a\u0629: \u062d\u0648\u0651\u0644 \u0645\u0627 \u064a\u062a\u0643\u0631\u0631 \u0625\u0644\u0649 \u0633\u064a\u0627\u0633\u0629 \u0645\u0643\u062a\u0648\u0628\u0629\u060c \u0648\u0648\u0641\u0651\u0631 \u0648\u0642\u062a \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0644\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u063a\u064a\u0631 \u0627\u0644\u0645\u0628\u0631\u0645\u062c\u0629. \u0648\u064a\u0631\u062a\u0628\u0637 \u0630\u0644\u0643 \u0628\u0640<a href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/levels-of-management\">\u0645\u0633\u062a\u0648\u064a\u0627\u062a \u0627\u0644\u0625\u062f\u0627\u0631\u0629<\/a>\u061b \u0625\u0630 \u062a\u063a\u0644\u0628 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u063a\u064a\u0631 \u0627\u0644\u0645\u0628\u0631\u0645\u062c\u0629 \u0643\u0644\u0645\u0627 \u0635\u0639\u062f\u062a \u0641\u064a \u0627\u0644\u0647\u0631\u0645.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1%D8%A7%D8%AA_%D8%A7%D9%84%D9%81%D8%B1%D8%AF%D9%8A%D8%A9_%D9%88%D8%A7%D9%84%D8%AC%D9%85%D8%A7%D8%B9%D9%8A%D8%A9\"><\/span>\u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0641\u0631\u062f\u064a\u0629 \u0648\u0627\u0644\u062c\u0645\u0627\u0639\u064a\u0629<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u0627\u0644\u0642\u0631\u0627\u0631 \u0627\u0644\u0641\u0631\u062f\u064a \u0623\u0633\u0631\u0639 \u0648\u064a\u0646\u0627\u0633\u0628 \u0627\u0644\u0645\u0648\u0627\u0642\u0641 \u0627\u0644\u0639\u0627\u062c\u0644\u0629 \u0623\u0648 \u0627\u0644\u0631\u0648\u062a\u064a\u0646\u064a\u0629 \u0623\u0648 \u0645\u0627 \u064a\u0642\u0639 \u0636\u0645\u0646 \u0635\u0644\u0627\u062d\u064a\u0629 \u0634\u062e\u0635 \u0648\u0627\u062d\u062f. \u0623\u0645\u0627 \u0627\u0644\u0642\u0631\u0627\u0631 \u0627\u0644\u062c\u0645\u0627\u0639\u064a \u0641\u0623\u0628\u0637\u0623\u060c \u0644\u0643\u0646\u0647 \u064a\u062c\u0645\u0639 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0623\u0643\u062b\u0631 \u0648\u064a\u0631\u0641\u0639 \u0627\u0644\u062a\u0632\u0627\u0645 \u0627\u0644\u0645\u0646\u0641\u0630\u064a\u0646\u060c \u0648\u064a\u0646\u0627\u0633\u0628 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0643\u0628\u064a\u0631\u0629 \u0627\u0644\u062a\u064a \u064a\u062a\u0623\u062b\u0631 \u0628\u0647\u0627 \u0639\u062f\u0629 \u0623\u0642\u0633\u0627\u0645. \u0648\u0627\u0644\u062e\u0637\u0631 \u0627\u0644\u0623\u0628\u0631\u0632 \u0641\u064a\u0647 \u00ab\u0627\u0644\u062a\u0641\u0643\u064a\u0631 \u0627\u0644\u062c\u0645\u0627\u0639\u064a\u00bb (Groupthink)\u060c \u062d\u064a\u0646 \u064a\u062c\u0627\u0631\u064a \u0627\u0644\u0623\u0639\u0636\u0627\u0621 \u0631\u0623\u064a \u0627\u0644\u0645\u062c\u0645\u0648\u0639\u0629 \u062d\u0641\u0627\u0638\u0627\u064b \u0639\u0644\u0649 \u0627\u0644\u0627\u0646\u0633\u062c\u0627\u0645 \u0641\u064a\u0645\u0631\u0651 \u0642\u0631\u0627\u0631 \u0636\u0639\u064a\u0641 \u062f\u0648\u0646 \u0627\u0639\u062a\u0631\u0627\u0636.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"%D8%A7%D9%84%D8%AA%D8%AD%D9%8A%D8%B2%D8%A7%D8%AA_%D8%A7%D9%84%D9%85%D8%B9%D8%B1%D9%81%D9%8A%D8%A9_%D8%A7%D9%84%D8%AA%D9%8A_%D8%AA%D9%81%D8%B3%D8%AF_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1%D8%A7%D8%AA\"><\/span>\u0627\u0644\u062a\u062d\u064a\u0632\u0627\u062a \u0627\u0644\u0645\u0639\u0631\u0641\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0641\u0633\u062f \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u0623\u0638\u0647\u0631 \u0639\u0627\u0645\u0648\u0633 \u062a\u0641\u064a\u0631\u0633\u0643\u064a \u0648\u062f\u0627\u0646\u064a\u0627\u0644 \u0643\u0627\u0646\u0645\u0627\u0646 \u0641\u064a \u0628\u062d\u062b\u0647\u0645\u0627 \u0627\u0644\u0645\u0646\u0634\u0648\u0631 \u0641\u064a \u0645\u062c\u0644\u0629 <a href=\"https:\/\/pubmed.ncbi.nlm.nih.gov\/17835457\/\" target=\"_blank\" rel=\"noopener\">Science \u0639\u0627\u0645 1974<\/a> \u0623\u0646 \u0627\u0644\u0646\u0627\u0633 \u064a\u0639\u062a\u0645\u062f\u0648\u0646 \u0639\u0644\u0649 \u0627\u062e\u062a\u0635\u0627\u0631\u0627\u062a \u0630\u0647\u0646\u064a\u0629 (Heuristics) \u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u0648\u0641\u0639\u0627\u0644\u0629 \u063a\u0627\u0644\u0628\u0627\u064b\u060c \u0644\u0643\u0646\u0647\u0627 \u062a\u0646\u062a\u062c \u0623\u062e\u0637\u0627\u0621 \u0645\u0646\u062a\u0638\u0645\u0629 \u064a\u0645\u0643\u0646 \u062a\u0648\u0642\u0639\u0647\u0627. \u0648\u0623\u0647\u0645 \u0645\u0627 \u064a\u062d\u062a\u0627\u062c \u0627\u0644\u0645\u062f\u064a\u0631 \u0625\u0644\u0649 \u0645\u0631\u0627\u0642\u0628\u062a\u0647:<\/p>\n<ul>\n<li><strong>\u0627\u0644\u0625\u0631\u0633\u0627\u0621 (Anchoring):<\/strong> \u0627\u0644\u062a\u0639\u0644\u0642 \u0628\u0623\u0648\u0644 \u0631\u0642\u0645 \u064a\u064f\u0637\u0631\u062d\u060c \u0643\u0645\u064a\u0632\u0627\u0646\u064a\u0629 \u0627\u0644\u0639\u0627\u0645 \u0627\u0644\u0645\u0627\u0636\u064a\u060c \u0648\u0627\u0644\u062a\u0639\u062f\u064a\u0644 \u0639\u0644\u064a\u0647 \u0628\u062f\u0644 \u0627\u0644\u062a\u0642\u062f\u064a\u0631 \u0645\u0646 \u0627\u0644\u0635\u0641\u0631.<\/li>\n<li><strong>\u0627\u0644\u0625\u062a\u0627\u062d\u0629 (Availability):<\/strong> \u0627\u0644\u062d\u0643\u0645 \u0639\u0644\u0649 \u062a\u0643\u0631\u0627\u0631 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0628\u0645\u062f\u0649 \u0633\u0647\u0648\u0644\u0629 \u062a\u0630\u0643\u0651\u0631 \u0623\u0645\u062b\u0644\u062a\u0647\u0627\u060c \u0641\u062a\u064f\u0636\u062e\u064e\u0651\u0645 \u0634\u0643\u0648\u0649 \u062d\u0627\u062f\u0629 \u062d\u062f\u064a\u062b\u0629 \u0639\u0644\u0649 \u062d\u0633\u0627\u0628 \u0646\u0645\u0637 \u0647\u0627\u062f\u0626 \u0648\u0645\u062a\u0643\u0631\u0631.<\/li>\n<li><strong>\u0627\u0644\u062a\u0645\u062b\u064a\u0644 (Representativeness):<\/strong> \u0627\u0644\u062d\u0643\u0645 \u0628\u0627\u0644\u062a\u0634\u0627\u0628\u0647 \u0627\u0644\u0638\u0627\u0647\u0631\u064a\u060c \u0643\u0623\u0646 \u0646\u0641\u062a\u0631\u0636 \u0623\u0646 \u0645\u0648\u0638\u0641\u0627\u064b \u0633\u064a\u0646\u062c\u062d \u0644\u0623\u0646\u0647 \u064a\u0634\u0628\u0647 \u0645\u0648\u0638\u0641\u0627\u064b \u0646\u0627\u062c\u062d\u0627\u064b \u0633\u0627\u0628\u0642\u0627\u064b.<\/li>\n<li><strong>\u0627\u0644\u062a\u062d\u064a\u0632 \u0627\u0644\u062a\u0623\u0643\u064a\u062f\u064a (Confirmation Bias):<\/strong> \u0627\u0644\u0628\u062d\u062b \u0639\u0646 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0624\u0643\u062f \u0631\u0623\u064a\u0646\u0627 \u0627\u0644\u0645\u0633\u0628\u0642 \u0648\u062a\u062c\u0627\u0647\u0644 \u0645\u0627 \u064a\u062e\u0627\u0644\u0641\u0647.<\/li>\n<li><strong>\u062a\u0635\u0639\u064a\u062f \u0627\u0644\u0627\u0644\u062a\u0632\u0627\u0645 (Escalation of Commitment):<\/strong> \u0627\u0644\u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u0641\u064a \u062f\u0639\u0645 \u0642\u0631\u0627\u0631 \u062e\u0627\u0633\u0631 \u0644\u0623\u0646 \u0627\u0644\u0627\u0639\u062a\u0631\u0627\u0641 \u0628\u0627\u0644\u062e\u0637\u0623 \u0645\u0643\u0644\u0641\u060c \u0648\u064a\u062a\u0635\u0644 \u0628\u0645\u063a\u0627\u0644\u0637\u0629 \u0627\u0644\u062a\u0643\u0627\u0644\u064a\u0641 \u0627\u0644\u063a\u0627\u0631\u0642\u0629 (Sunk Cost).<\/li>\n<li><strong>\u0627\u0644\u0625\u0641\u0631\u0627\u0637 \u0641\u064a \u0627\u0644\u062b\u0642\u0629 \u0648\u0627\u0644\u062a\u062e\u0637\u064a\u0637 \u0627\u0644\u0645\u062a\u0641\u0627\u0626\u0644:<\/strong> \u062a\u0642\u062f\u064a\u0631 \u0627\u0644\u0648\u0642\u062a \u0648\u0627\u0644\u062a\u0643\u0644\u0641\u0629 \u0628\u0623\u0642\u0644 \u0645\u0646 \u0627\u0644\u0648\u0627\u0642\u0639.<\/li>\n<\/ul>\n<p>\u0648\u064a\u0642\u062a\u0631\u062d \u0643\u0627\u0646\u0645\u0627\u0646 \u0648\u0644\u0648\u0641\u0627\u0644\u0648 \u0648\u0633\u064a\u0628\u0648\u0646\u064a \u0641\u064a \u0645\u0642\u0627\u0644\u0647\u0645 \u0641\u064a <a href=\"https:\/\/hbr.org\/2011\/06\/the-big-idea-before-you-make-that-big-decision\" target=\"_blank\" rel=\"noopener\">Harvard Business Review<\/a> \u0623\u0646 \u064a\u0631\u0627\u062c\u0639 \u0635\u0627\u062d\u0628 \u0627\u0644\u0642\u0631\u0627\u0631 \u0627\u0644\u062a\u0648\u0635\u064a\u0629 \u0628\u0623\u0633\u0626\u0644\u0629 \u0645\u062d\u062f\u062f\u0629 \u0642\u0628\u0644 \u0627\u0639\u062a\u0645\u0627\u062f\u0647\u0627\u060c \u0645\u0646\u0647\u0627: \u0647\u0644 \u0644\u062f\u0649 \u0627\u0644\u0641\u0631\u064a\u0642 \u0627\u0644\u0645\u064f\u0648\u0635\u064a \u0645\u0635\u0644\u062d\u0629 \u062e\u0627\u0635\u0629 \u0623\u0648 \u062a\u0639\u0644\u0651\u0642 \u0639\u0627\u0637\u0641\u064a \u0628\u0627\u0644\u0645\u0642\u062a\u0631\u062d\u061f \u0647\u0644 \u0637\u064f\u0631\u062d\u062a \u0622\u0631\u0627\u0621 \u0645\u062e\u0627\u0644\u0641\u0629 \u0648\u0646\u0648\u0642\u0634\u062a\u061f \u0647\u0644 \u062f\u064f\u0631\u0633\u062a \u0628\u062f\u0627\u0626\u0644 \u062d\u0642\u064a\u0642\u064a\u0629\u061f \u0648\u0645\u0646 \u0623\u064a\u0646 \u062c\u0627\u0621\u062a \u0627\u0644\u0623\u0631\u0642\u0627\u0645 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629\u061f \u0648\u0647\u0644 \u0627\u0644\u0633\u064a\u0646\u0627\u0631\u064a\u0648 \u0627\u0644\u0623\u0633\u0648\u0623 \u0633\u064a\u0626 \u0628\u0645\u0627 \u064a\u0643\u0641\u064a\u061f<\/p>\n<h2><span class=\"ez-toc-section\" id=\"%D8%A3%D8%B3%D8%A7%D9%84%D9%8A%D8%A8_%D8%A7%D8%AA%D8%AE%D8%A7%D8%B0_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1_%D8%A7%D9%84%D8%AC%D9%85%D8%A7%D8%B9%D9%8A\"><\/span>\u0623\u0633\u0627\u0644\u064a\u0628 \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631 \u0627\u0644\u062c\u0645\u0627\u0639\u064a<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li><strong>\u0627\u0644\u0639\u0635\u0641 \u0627\u0644\u0630\u0647\u0646\u064a (Brainstorming):<\/strong> \u062a\u0648\u0644\u064a\u062f \u0623\u0643\u0628\u0631 \u0639\u062f\u062f \u0645\u0646 \u0627\u0644\u0623\u0641\u0643\u0627\u0631 \u062f\u0648\u0646 \u062a\u0642\u064a\u064a\u0645 \u0641\u064a \u0627\u0644\u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u0623\u0648\u0644\u0649\u060c \u062b\u0645 \u0627\u0644\u0641\u0631\u0632 \u0644\u0627\u062d\u0642\u0627\u064b.<\/li>\n<li><strong>\u0623\u0633\u0644\u0648\u0628 \u0627\u0644\u0645\u062c\u0645\u0648\u0639\u0629 \u0627\u0644\u0627\u0633\u0645\u064a\u0629 (Nominal Group Technique):<\/strong> \u064a\u0643\u062a\u0628 \u0643\u0644 \u0639\u0636\u0648 \u0623\u0641\u0643\u0627\u0631\u0647 \u0645\u0646\u0641\u0631\u062f\u0627\u064b\u060c \u062b\u0645 \u062a\u064f\u0639\u0631\u0636 \u0628\u0627\u0644\u062a\u0646\u0627\u0648\u0628 \u0648\u062a\u064f\u0646\u0627\u0642\u0634 \u0644\u0644\u062a\u0648\u0636\u064a\u062d\u060c \u062b\u0645 \u064a\u0631\u062a\u0651\u0628\u0647\u0627 \u0627\u0644\u0623\u0639\u0636\u0627\u0621 \u0628\u0634\u0643\u0644 \u0645\u0633\u062a\u0642\u0644 \u0644\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u062a\u0648\u0627\u0641\u0642. \u064a\u0641\u064a\u062f \u062d\u064a\u0646 \u064a\u0647\u064a\u0645\u0646 \u0635\u0648\u062a \u0627\u0644\u0645\u062f\u064a\u0631 \u0623\u0648 \u0627\u0644\u0623\u0642\u062f\u0645\u064a\u0629 \u0639\u0644\u0649 \u0627\u0644\u0646\u0642\u0627\u0634.<\/li>\n<li><strong>\u0623\u0633\u0644\u0648\u0628 \u062f\u0644\u0641\u064a (Delphi):<\/strong> \u062c\u0648\u0644\u0627\u062a \u0645\u062a\u062a\u0627\u0644\u064a\u0629 \u0645\u0646 \u0627\u0644\u062a\u0642\u062f\u064a\u0631\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0642\u0644\u0629 \u0644\u062e\u0628\u0631\u0627\u0621\u060c \u062a\u064f\u0639\u0627\u062f \u062d\u062a\u0649 \u062a\u062a\u0642\u0627\u0631\u0628 \u0627\u0644\u0622\u0631\u0627\u0621\u060c \u0648\u064a\u0646\u0627\u0633\u0628 \u0627\u0644\u062a\u0646\u0628\u0624 \u0628\u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0623\u0648 \u0627\u0644\u0637\u0644\u0628.<\/li>\n<li><strong>\u0645\u062d\u0627\u0645\u064a \u0627\u0644\u0634\u064a\u0637\u0627\u0646 (Devil&#8217;s Advocate):<\/strong> \u062a\u0643\u0644\u064a\u0641 \u0639\u0636\u0648 \u0631\u0633\u0645\u064a\u0627\u064b \u0628\u0646\u0642\u062f \u0627\u0644\u0645\u0642\u062a\u0631\u062d \u0648\u0627\u0644\u0628\u062d\u062b \u0639\u0646 \u0646\u0642\u0627\u0637 \u0636\u0639\u0641\u0647\u060c \u0648\u0647\u0648 \u0639\u0644\u0627\u062c \u0645\u0628\u0627\u0634\u0631 \u0644\u0644\u062a\u0641\u0643\u064a\u0631 \u0627\u0644\u062c\u0645\u0627\u0639\u064a.<\/li>\n<li><strong>\u0627\u0644\u062a\u0635\u0648\u064a\u062a \u0627\u0644\u0645\u062a\u0639\u062f\u062f (Multivoting):<\/strong> \u064a\u0648\u0632\u0651\u0639 \u0643\u0644 \u0639\u0636\u0648 \u0639\u062f\u062f\u0627\u064b \u0645\u062d\u062f\u062f\u0627\u064b \u0645\u0646 \u0627\u0644\u0623\u0635\u0648\u0627\u062a \u0639\u0644\u0649 \u0627\u0644\u062e\u064a\u0627\u0631\u0627\u062a \u0644\u062a\u0642\u0644\u064a\u0635 \u0642\u0627\u0626\u0645\u0629 \u0637\u0648\u064a\u0644\u0629 \u0625\u0644\u0649 \u0623\u0648\u0644\u0648\u064a\u0627\u062a \u0642\u0644\u064a\u0644\u0629.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"%D9%85%D8%AB%D8%A7%D9%84_%D8%AA%D8%B7%D8%A8%D9%8A%D9%82%D9%8A_%D8%A7%D8%B1%D8%AA%D9%81%D8%A7%D8%B9_%D8%B4%D9%83%D8%A7%D9%88%D9%89_%D8%A7%D9%84%D8%B9%D9%85%D9%84%D8%A7%D8%A1_%D9%81%D9%8A_%D9%81%D8%B1%D8%B9_%D8%AA%D8%AC%D8%B2%D8%A6%D8%A9_%D8%A8%D8%A7%D9%84%D8%B1%D9%8A%D8%A7%D8%B6\"><\/span>\u0645\u062b\u0627\u0644 \u062a\u0637\u0628\u064a\u0642\u064a: \u0627\u0631\u062a\u0641\u0627\u0639 \u0634\u0643\u0627\u0648\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0641\u0631\u0639 \u062a\u062c\u0632\u0626\u0629 \u0628\u0627\u0644\u0631\u064a\u0627\u0636<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u0627\u0644\u0645\u062b\u0627\u0644 \u0627\u0644\u062a\u0627\u0644\u064a \u0627\u0641\u062a\u0631\u0627\u0636\u064a \u0644\u062a\u0648\u0636\u064a\u062d \u0627\u0644\u062e\u0637\u0648\u0627\u062a \u0627\u0644\u0633\u0628\u0639 \u0645\u0639\u0627\u064b. \u0644\u0627\u062d\u0638 \u0645\u062f\u064a\u0631 \u0641\u0631\u0639 \u0644\u0633\u0644\u0633\u0644\u0629 \u062a\u062c\u0632\u0626\u0629 \u0641\u064a \u0627\u0644\u0631\u064a\u0627\u0636 \u0627\u0631\u062a\u0641\u0627\u0639\u0627\u064b \u0645\u0644\u062d\u0648\u0638\u0627\u064b \u0641\u064a \u0634\u0643\u0627\u0648\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0628\u0631 \u0627\u0644\u062a\u0642\u064a\u064a\u0645\u0627\u062a \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 \u0648\u0646\u0642\u0627\u0637 \u0627\u0644\u0628\u064a\u0639.<\/p>\n<ol>\n<li><strong>\u0627\u0644\u062a\u0639\u0631\u064a\u0641:<\/strong> \u0635\u0627\u063a \u0627\u0644\u0645\u062f\u064a\u0631 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0647\u0643\u0630\u0627: \u00ab\u062a\u0636\u0627\u0639\u0641\u062a \u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0627\u0644\u0634\u0647\u0631\u064a\u0629 \u0645\u0642\u0627\u0631\u0646\u0629 \u0628\u0645\u062a\u0648\u0633\u0637 \u0627\u0644\u0631\u0628\u0639 \u0627\u0644\u0633\u0627\u0628\u0642\u060c \u0648\u062a\u062a\u0631\u0643\u0632 \u0645\u0633\u0627\u0621 \u0627\u0644\u062e\u0645\u064a\u0633 \u0648\u0627\u0644\u062c\u0645\u0639\u0629\u00bb.<\/li>\n<li><strong>\u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a:<\/strong> \u0635\u0646\u0651\u0641 \u0627\u0644\u0641\u0631\u064a\u0642 \u0634\u0643\u0627\u0648\u0649 \u0634\u0647\u0631 \u0643\u0627\u0645\u0644\u060c \u0641\u0638\u0647\u0631 \u062c\u062f\u0648\u0644 \u0628\u0627\u0631\u064a\u062a\u0648 \u0627\u0644\u0633\u0627\u0628\u0642\u060c \u0648\u0627\u062e\u062a\u0627\u0631 \u0645\u0624\u0634\u0631\u064a\u0646: \u0639\u062f\u062f \u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0627\u0644\u0623\u0633\u0628\u0648\u0639\u064a\u060c \u0648\u0645\u062a\u0648\u0633\u0637 \u0632\u0645\u0646 \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u0639\u0646\u062f \u0627\u0644\u0635\u0646\u0627\u062f\u064a\u0642 \u0641\u064a \u0627\u0644\u0630\u0631\u0648\u0629.<\/li>\n<li><strong>\u0627\u0644\u0623\u0633\u0628\u0627\u0628:<\/strong> \u0631\u0633\u0645 \u0627\u0644\u0641\u0631\u064a\u0642 \u0645\u062e\u0637\u0637 \u0639\u0638\u0645 \u0627\u0644\u0633\u0645\u0643\u0629 \u0628\u0641\u0626\u0627\u062a \u0627\u0644\u0623\u0641\u0631\u0627\u062f \u0648\u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0648\u0627\u0644\u0623\u0646\u0638\u0645\u0629 \u0648\u0627\u0644\u0645\u0643\u0627\u0646\u060c \u062b\u0645 \u0637\u0628\u0651\u0642 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u062e\u0645\u0633\u0629 \u0639\u0644\u0649 \u0623\u0643\u0628\u0631 \u0641\u0626\u062a\u064a\u0646. \u0641\u062a\u0628\u064a\u0651\u0646 \u0623\u0646 \u062c\u062f\u0648\u0644 \u0627\u0644\u0645\u0646\u0627\u0648\u0628\u0627\u062a \u0644\u0627 \u064a\u0631\u0627\u0639\u064a \u0627\u0644\u0630\u0631\u0648\u0629\u060c \u0648\u0623\u0646 \u0637\u0644\u0628\u0627\u062a \u0625\u0639\u0627\u062f\u0629 \u062a\u0639\u0628\u0626\u0629 \u0627\u0644\u0631\u0641\u0648\u0641 \u062a\u064f\u0631\u0633\u0644 \u064a\u062f\u0648\u064a\u0627\u064b \u0645\u0631\u0629 \u0648\u0627\u062d\u062f\u0629 \u064a\u0648\u0645\u064a\u0627\u064b.<\/li>\n<li><strong>\u0627\u0644\u0628\u062f\u0627\u0626\u0644:<\/strong> \u0643\u0627\u0634\u064a\u0631 \u0625\u0636\u0627\u0641\u064a\u060c \u0635\u0646\u0627\u062f\u064a\u0642 \u062f\u0641\u0639 \u0630\u0627\u062a\u064a\u060c \u0625\u0639\u0627\u062f\u0629 \u062c\u062f\u0648\u0644\u0629 \u0627\u0644\u0645\u0646\u0627\u0648\u0628\u0627\u062a\u060c \u0648\u0631\u0628\u0637 \u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u062a\u0639\u0628\u0626\u0629 \u0628\u062a\u0646\u0628\u064a\u0647 \u0622\u0644\u064a \u0645\u0646 \u0646\u0638\u0627\u0645 \u0646\u0642\u0627\u0637 \u0627\u0644\u0628\u064a\u0639.<\/li>\n<li><strong>\u0627\u0644\u0627\u062e\u062a\u064a\u0627\u0631:<\/strong> \u0631\u062c\u0651\u062d\u062a \u0645\u0635\u0641\u0648\u0641\u0629 \u0627\u0644\u0642\u0631\u0627\u0631 \u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u062c\u062f\u0648\u0644\u0629 (44 \u0646\u0642\u0637\u0629)\u060c \u0648\u0623\u064f\u0636\u064a\u0641 \u0627\u0644\u062a\u0646\u0628\u064a\u0647 \u0627\u0644\u0622\u0644\u064a \u0644\u0623\u0646\u0647 \u064a\u0639\u0627\u0644\u062c \u0627\u0644\u0633\u0628\u0628 \u0627\u0644\u062b\u0627\u0646\u064a \u0628\u062a\u0643\u0644\u0641\u0629 \u0645\u062d\u062f\u0648\u062f\u0629.<\/li>\n<li><strong>\u0627\u0644\u062a\u0646\u0641\u064a\u0630:<\/strong> \u0637\u064f\u0628\u0651\u0642 \u0627\u0644\u062c\u062f\u0648\u0644 \u0627\u0644\u062c\u062f\u064a\u062f \u0623\u0631\u0628\u0639\u0629 \u0623\u0633\u0627\u0628\u064a\u0639 \u0641\u064a \u0627\u0644\u0641\u0631\u0639 \u0648\u062d\u062f\u0647\u060c \u0645\u0639 \u0625\u0628\u0644\u0627\u063a \u0627\u0644\u0641\u0631\u064a\u0642 \u0628\u0627\u0644\u0623\u0633\u0628\u0627\u0628 \u0648\u0645\u0631\u0627\u0639\u0627\u0629 \u0633\u0627\u0639\u0627\u062a \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0645\u0639\u062a\u0645\u062f\u0629.<\/li>\n<li><strong>\u0627\u0644\u0645\u062a\u0627\u0628\u0639\u0629:<\/strong> \u0631\u0627\u062c\u0639 \u0627\u0644\u0645\u062f\u064a\u0631 \u0627\u0644\u0645\u0624\u0634\u0631\u064a\u0646 \u0623\u0633\u0628\u0648\u0639\u064a\u0627\u064b \u0648\u0641\u0642 \u062f\u0648\u0631\u0629 PDCA. \u0648\u0639\u0646\u062f \u062a\u062d\u0642\u0642 \u0627\u0644\u0647\u062f\u0641 \u0648\u064f\u062b\u0651\u0642 \u0627\u0644\u062c\u062f\u0648\u0644 \u0625\u062c\u0631\u0627\u0621\u064b \u0645\u0639\u062a\u0645\u062f\u0627\u064b\u060c \u0648\u0631\u064f\u0641\u0639\u062a \u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0644\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0625\u0642\u0644\u064a\u0645\u064a\u0629 \u0644\u062a\u0639\u0645\u064a\u0645\u0647\u0627 \u0639\u0644\u0649 \u0627\u0644\u0641\u0631\u0648\u0639 \u0627\u0644\u0645\u0634\u0627\u0628\u0647\u0629.<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"%D8%A7%D8%B9%D8%AA%D8%A8%D8%A7%D8%B1%D8%A7%D8%AA_%D8%AE%D8%A7%D8%B5%D8%A9_%D8%A8%D8%A8%D9%8A%D8%A6%D8%A9_%D8%A7%D9%84%D8%B9%D9%85%D9%84_%D8%A7%D9%84%D8%AE%D9%84%D9%8A%D8%AC%D9%8A%D8%A9\"><\/span>\u0627\u0639\u062a\u0628\u0627\u0631\u0627\u062a \u062e\u0627\u0635\u0629 \u0628\u0628\u064a\u0626\u0629 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u062e\u0644\u064a\u062c\u064a\u0629<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li><strong>\u062b\u0642\u0627\u0641\u0629 \u0627\u0644\u0634\u0648\u0631\u0649:<\/strong> \u0627\u0644\u062a\u0634\u0627\u0648\u0631 \u0642\u064a\u0645\u0629 \u0631\u0627\u0633\u062e\u0629\u060c \u0641\u0627\u0633\u062a\u062b\u0645\u0631\u0647\u0627 \u0628\u0623\u0633\u0627\u0644\u064a\u0628 \u0645\u0646\u0638\u0645\u0629 \u0643\u0627\u0644\u0645\u062c\u0645\u0648\u0639\u0629 \u0627\u0644\u0627\u0633\u0645\u064a\u0629 \u062d\u062a\u0649 \u0644\u0627 \u064a\u062a\u062d\u0648\u0644 \u0627\u0644\u062a\u0634\u0627\u0648\u0631 \u0625\u0644\u0649 \u0645\u0648\u0627\u0641\u0642\u0629 \u0634\u0643\u0644\u064a\u0629 \u0639\u0644\u0649 \u0631\u0623\u064a \u0627\u0644\u0623\u0639\u0644\u0649 \u0645\u0646\u0635\u0628\u0627\u064b.<\/li>\n<li><strong>\u062a\u0633\u0644\u0633\u0644 \u0627\u0644\u0635\u0644\u0627\u062d\u064a\u0627\u062a:<\/strong> \u0648\u0636\u0651\u062d \u0645\u0646\u0630 \u0627\u0644\u0628\u062f\u0627\u064a\u0629 \u0645\u0646 \u064a\u0645\u0644\u0643 \u0627\u0644\u0642\u0631\u0627\u0631 \u0627\u0644\u0646\u0647\u0627\u0626\u064a \u0648\u0645\u0646 \u064a\u064f\u0633\u062a\u0634\u0627\u0631 \u0648\u0645\u0646 \u064a\u064f\u0628\u0644\u064e\u0651\u063a\u060c \u0644\u062a\u062c\u0646\u0628 \u062a\u0623\u062e\u0631 \u0627\u0644\u0627\u0639\u062a\u0645\u0627\u062f.<\/li>\n<li><strong>\u062a\u0646\u0648\u0639 \u0627\u0644\u0641\u0631\u0642:<\/strong> \u062a\u0636\u0645 \u0627\u0644\u0641\u0631\u0642 \u062c\u0646\u0633\u064a\u0627\u062a \u0648\u0644\u063a\u0627\u062a \u0645\u062a\u0639\u062f\u062f\u0629\u060c \u0641\u0627\u0643\u062a\u0628 \u0628\u064a\u0627\u0646 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0648\u0627\u0644\u0642\u0631\u0627\u0631 \u0628\u0644\u063a\u0629 \u0648\u0627\u0636\u062d\u0629 \u064a\u0641\u0647\u0645\u0647\u0627 \u0627\u0644\u062c\u0645\u064a\u0639.<\/li>\n<li><strong>\u0627\u0644\u0645\u0648\u0627\u0633\u0645:<\/strong> \u0631\u0645\u0636\u0627\u0646 \u0648\u0627\u0644\u0623\u0639\u064a\u0627\u062f \u0648\u0627\u0644\u0625\u062c\u0627\u0632\u0627\u062a \u0627\u0644\u0645\u062f\u0631\u0633\u064a\u0629 \u062a\u063a\u064a\u0651\u0631 \u0623\u0646\u0645\u0627\u0637 \u0627\u0644\u0637\u0644\u0628\u060c \u0641\u0644\u0627 \u062a\u062d\u0643\u0645 \u0639\u0644\u0649 \u0646\u062a\u0627\u0626\u062c \u062d\u0644 \u062c\u064f\u0631\u0651\u0628 \u0641\u064a \u0645\u0648\u0633\u0645 \u0627\u0633\u062a\u062b\u0646\u0627\u0626\u064a \u062f\u0648\u0646 \u0645\u0642\u0627\u0631\u0646\u0629 \u0628\u0641\u062a\u0631\u0629 \u0645\u0645\u0627\u062b\u0644\u0629.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"%D9%85%D9%87%D8%A7%D8%B1%D8%A7%D8%AA_%D8%AD%D9%84_%D8%A7%D9%84%D9%85%D8%B4%D9%83%D9%84%D8%A7%D8%AA_%D9%88%D8%A7%D8%AA%D8%AE%D8%A7%D8%B0_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1\"><\/span>\u0645\u0647\u0627\u0631\u0627\u062a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u0644\u0627 \u062a\u0643\u0641\u064a \u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0648\u062d\u062f\u0647\u0627\u061b \u0641\u0627\u0644\u0645\u062f\u064a\u0631 \u0648\u0627\u0644\u0645\u0648\u0638\u0641 \u064a\u062d\u062a\u0627\u062c\u0627\u0646 \u0625\u0644\u0649 \u0645\u0647\u0627\u0631\u0627\u062a \u062a\u062c\u0639\u0644 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647\u0627 \u0641\u0639\u0627\u0644\u0627\u064b:<\/p>\n<ul>\n<li><strong>\u0627\u0644\u062a\u0641\u0643\u064a\u0631 \u0627\u0644\u062a\u062d\u0644\u064a\u0644\u064a \u0648\u0627\u0644\u0646\u0642\u062f\u064a:<\/strong> \u062a\u0642\u064a\u064a\u0645 \u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0629\u060c \u0648\u0627\u0644\u062a\u0645\u064a\u064a\u0632 \u0628\u064a\u0646 \u0627\u0644\u0633\u0628\u0628 \u0648\u0627\u0644\u0627\u0631\u062a\u0628\u0627\u0637.<\/li>\n<li><strong>\u0627\u0644\u062a\u0641\u0643\u064a\u0631 \u0627\u0644\u0625\u0628\u062f\u0627\u0639\u064a:<\/strong> \u062a\u0648\u0644\u064a\u062f \u0628\u062f\u0627\u0626\u0644 \u063a\u064a\u0631 \u0645\u0623\u0644\u0648\u0641\u0629 \u0642\u0628\u0644 \u0627\u0644\u062d\u0643\u0645 \u0639\u0644\u064a\u0647\u0627.<\/li>\n<li><strong>\u0642\u0631\u0627\u0621\u0629 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a:<\/strong> \u0628\u0646\u0627\u0621 \u0645\u0624\u0634\u0631 \u0628\u0633\u064a\u0637 \u0648\u0642\u0631\u0627\u0621\u0629 \u062c\u062f\u0648\u0644 \u0623\u0648 \u0645\u062e\u0637\u0637 \u062f\u0648\u0646 \u0627\u0646\u0637\u0628\u0627\u0639\u0627\u062a \u0645\u0633\u0628\u0642\u0629.<\/li>\n<li><strong>\u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0648\u0627\u0644\u0625\u0642\u0646\u0627\u0639:<\/strong> \u0634\u0631\u062d \u0627\u0644\u0645\u0628\u0631\u0631\u0627\u062a \u0644\u0644\u0641\u0631\u064a\u0642 \u0648\u0643\u0633\u0628 \u0627\u0644\u062a\u0632\u0627\u0645\u0647 \u0628\u0627\u0644\u062a\u0646\u0641\u064a\u0630.<\/li>\n<li><strong>\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0639\u0627\u0637\u0641\u064a:<\/strong> \u0636\u0628\u0637 \u0627\u0644\u0627\u0646\u0641\u0639\u0627\u0644 \u062a\u062d\u062a \u0627\u0644\u0636\u063a\u0637 \u0648\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062e\u0644\u0627\u0641 \u0628\u0647\u062f\u0648\u0621\u060c \u0648\u0647\u0648 \u0645\u0627 \u064a\u0641\u0635\u0651\u0644\u0647 \u062f\u0644\u064a\u0644 <a href=\"https:\/\/www.bmc.net\/blog\/ar\/general-blog\/emotional-intelligence-at-work\">\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0639\u0627\u0637\u0641\u064a \u0641\u064a \u0627\u0644\u0639\u0645\u0644<\/a>.<\/li>\n<li><strong>\u0627\u0644\u062d\u0633\u0645 \u0645\u0639 \u0627\u0644\u0645\u0631\u0648\u0646\u0629:<\/strong> \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u0646\u0627\u0633\u0628 \u0631\u063a\u0645 \u0646\u0642\u0635 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\u060c \u0648\u0627\u0644\u0627\u0633\u062a\u0639\u062f\u0627\u062f \u0644\u062a\u0639\u062f\u064a\u0644\u0647 \u062d\u064a\u0646 \u062a\u0638\u0647\u0631 \u0628\u064a\u0627\u0646\u0627\u062a \u062c\u062f\u064a\u062f\u0629.<\/li>\n<\/ul>\n<p>\u0648\u062a\u062a\u0643\u0627\u0645\u0644 \u0647\u0630\u0647 \u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a \u0645\u0639 \u0648\u0638\u064a\u0641\u062a\u064a \u0627\u0644\u062a\u062e\u0637\u064a\u0637 \u0648\u0627\u0644\u0631\u0642\u0627\u0628\u0629 \u0636\u0645\u0646 <a href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/functions-of-management\">\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0625\u062f\u0627\u0631\u0629<\/a>\u060c \u0648\u0645\u0639 \u0623\u062f\u0648\u0627\u062a \u062a\u0634\u062e\u064a\u0635 \u0627\u0644\u0648\u0636\u0639 \u0645\u062b\u0644 <a href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/swot-analysis\">\u062a\u062d\u0644\u064a\u0644 SWOT<\/a> \u0639\u0646\u062f \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"%D9%86%D9%85%D9%88%D8%B0%D8%AC_%D8%AD%D9%84_%D8%A7%D9%84%D9%85%D8%B4%D9%83%D9%84%D8%A7%D8%AA_%D9%88%D8%A7%D8%AA%D8%AE%D8%A7%D8%B0_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1_Word\"><\/span>\u0646\u0645\u0648\u0630\u062c \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631 (Word)<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u062c\u0647\u0651\u0632\u0646\u0627 \u0646\u0645\u0648\u0630\u062c\u0627\u064b \u0639\u0631\u0628\u064a\u0627\u064b \u0642\u0627\u0628\u0644\u0627\u064b \u0644\u0644\u062a\u0639\u0628\u0626\u0629 \u064a\u0637\u0628\u0651\u0642 \u0627\u0644\u062e\u0637\u0648\u0627\u062a \u0627\u0644\u0633\u0628\u0639 \u0641\u064a \u0645\u0633\u062a\u0646\u062f \u0648\u0627\u062d\u062f\u060c \u0648\u064a\u062a\u0636\u0645\u0646:<\/p>\n<ul>\n<li>\u062d\u0642\u0648\u0644 \u062a\u0639\u0631\u064a\u0641 \u0627\u0644\u0645\u0634\u0643\u0644\u0629: \u0627\u0644\u0648\u0635\u0641\u060c \u0648\u0627\u0644\u0645\u0648\u0642\u0639\u060c \u0648\u0627\u0644\u062a\u0648\u0642\u064a\u062a\u060c \u0648\u0627\u0644\u062d\u062c\u0645\u060c \u0648\u0627\u0644\u0645\u0624\u0634\u0631 \u0648\u0642\u064a\u0645\u062a\u0647 \u0627\u0644\u062d\u0627\u0644\u064a\u0629 \u0648\u0627\u0644\u0645\u0633\u062a\u0647\u062f\u0641\u0629.<\/li>\n<li>\u062c\u062f\u0648\u0644 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u062e\u0645\u0633\u0629.<\/li>\n<li>\u062c\u062f\u0648\u0644 \u0623\u0633\u0628\u0627\u0628 \u0639\u0638\u0645 \u0627\u0644\u0633\u0645\u0643\u0629 \u062d\u0633\u0628 \u0627\u0644\u0641\u0626\u0629 \u0645\u0639 \u0637\u0631\u064a\u0642\u0629 \u0627\u0644\u062a\u062d\u0642\u0642.<\/li>\n<li>\u0645\u0635\u0641\u0648\u0641\u0629 \u0642\u0631\u0627\u0631 \u0645\u0648\u0632\u0648\u0646\u0629 \u0628\u0635\u0641 \u0645\u062b\u0627\u0644 \u0645\u0638\u0644\u0644.<\/li>\n<li>\u062e\u0637\u0629 \u0639\u0645\u0644: \u0627\u0644\u0625\u062c\u0631\u0627\u0621\u060c \u0648\u0627\u0644\u0645\u0633\u0624\u0648\u0644\u060c \u0648\u0627\u0644\u0645\u0648\u0639\u062f\u060c \u0648\u0645\u0624\u0634\u0631 \u0627\u0644\u0623\u062f\u0627\u0621.<\/li>\n<li>\u0642\u0633\u0645 \u0645\u0631\u0627\u062c\u0639\u0629 \u0627\u0644\u0645\u062a\u0627\u0628\u0639\u0629 \u0648\u0641\u0642 \u062f\u0648\u0631\u0629 PDCA.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.bmc.net\/blog\/wp-content\/uploads\/2026\/11\/problem-solving-decision-template-ar.docx\">\u062a\u062d\u0645\u064a\u0644 \u0627\u0644\u0646\u0645\u0648\u0630\u062c (Word)<\/a><\/p>\n<div class=\"bmc-related-reading\">\n<p><strong>\u0645\u0642\u0627\u0644\u0627\u062a \u0630\u0627\u062a \u0635\u0644\u0629<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/strategic-thinking\">\u0627\u0644\u062a\u0641\u0643\u064a\u0631 \u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a<\/a><\/li>\n<li><a href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/swot-analysis\">\u062a\u062d\u0644\u064a\u0644 SWOT<\/a><\/li>\n<li><a href=\"https:\/\/www.bmc.net\/blog\/ar\/management-and-leadership-articles-ar\/time-management\">\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0648\u0642\u062a \u0641\u064a \u0627\u0644\u0639\u0645\u0644<\/a><\/li>\n<\/ul>\n<\/div>\n<h2><span class=\"ez-toc-section\" id=\"%D8%A7%D9%84%D8%A3%D8%B3%D8%A6%D9%84%D8%A9_%D8%A7%D9%84%D8%B4%D8%A7%D8%A6%D8%B9%D8%A9\"><\/span>\u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0634\u0627\u0626\u0639\u0629<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"%D9%85%D8%A7_%D8%A7%D9%84%D9%81%D8%B1%D9%82_%D8%A8%D9%8A%D9%86_%D8%AD%D9%84_%D8%A7%D9%84%D9%85%D8%B4%D9%83%D9%84%D8%A7%D8%AA_%D9%88%D8%A7%D8%AA%D8%AE%D8%A7%D8%B0_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1%D8%9F\"><\/span>\u0645\u0627 \u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\u061f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0639\u0645\u0644\u064a\u0629 \u0623\u0634\u0645\u0644 \u062a\u0628\u062f\u0623 \u0628\u0641\u062c\u0648\u0629 \u0641\u064a \u0627\u0644\u0623\u062f\u0627\u0621\u060c \u0648\u062a\u0631\u0643\u0651\u0632 \u0639\u0644\u0649 \u062a\u0634\u062e\u064a\u0635 \u0627\u0644\u0633\u0628\u0628 \u0627\u0644\u062c\u0630\u0631\u064a \u062b\u0645 \u062a\u0637\u0628\u064a\u0642 \u062d\u0644 \u0648\u0645\u062a\u0627\u0628\u0639\u062a\u0647. \u0623\u0645\u0627 \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631 \u0641\u0647\u0648 \u0627\u062e\u062a\u064a\u0627\u0631 \u0623\u0641\u0636\u0644 \u0628\u062f\u064a\u0644 \u0628\u064a\u0646 \u0639\u062f\u0629 \u0628\u062f\u0627\u0626\u0644 \u0648\u0641\u0642 \u0645\u0639\u0627\u064a\u064a\u0631 \u0645\u062d\u062f\u062f\u0629. \u0644\u0630\u0644\u0643 \u064a\u062a\u0636\u0645\u0646 \u0643\u0644 \u062d\u0644 \u0644\u0645\u0634\u0643\u0644\u0629 \u0642\u0631\u0627\u0631\u0627\u064b \u0648\u0627\u062d\u062f\u0627\u064b \u0639\u0644\u0649 \u0627\u0644\u0623\u0642\u0644\u060c \u0628\u064a\u0646\u0645\u0627 \u0642\u062f \u064a\u0643\u0648\u0646 \u0627\u0644\u0642\u0631\u0627\u0631 \u0644\u0627\u063a\u062a\u0646\u0627\u0645 \u0641\u0631\u0635\u0629 \u0644\u0627 \u0644\u0639\u0644\u0627\u062c \u062e\u0644\u0644.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"%D9%85%D8%A7_%D9%87%D9%8A_%D8%AE%D8%B7%D9%88%D8%A7%D8%AA_%D8%AD%D9%84_%D8%A7%D9%84%D9%85%D8%B4%D9%83%D9%84%D8%A7%D8%AA_%D9%88%D8%A7%D8%AA%D8%AE%D8%A7%D8%B0_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1%D8%9F\"><\/span>\u0645\u0627 \u0647\u064a \u062e\u0637\u0648\u0627\u062a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\u061f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u0633\u0628\u0639 \u062e\u0637\u0648\u0627\u062a \u0639\u0645\u0644\u064a\u0629: \u062a\u0639\u0631\u064a\u0641 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0628\u062f\u0642\u0629\u060c \u0648\u062c\u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0642\u064a\u0627\u0633 \u0627\u0644\u0648\u0636\u0639 \u0627\u0644\u062d\u0627\u0644\u064a\u060c \u0648\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0623\u0633\u0628\u0627\u0628 \u0627\u0644\u062c\u0630\u0631\u064a\u0629\u060c \u0648\u062a\u0648\u0644\u064a\u062f \u062b\u0644\u0627\u062b\u0629 \u0628\u062f\u0627\u0626\u0644 \u0639\u0644\u0649 \u0627\u0644\u0623\u0642\u0644\u060c \u0648\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0628\u062f\u0627\u0626\u0644 \u0628\u0645\u0639\u0627\u064a\u064a\u0631 \u0645\u0648\u0632\u0648\u0646\u0629 \u0648\u0627\u062e\u062a\u064a\u0627\u0631 \u0623\u062d\u062f\u0647\u0627\u060c \u0648\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u062d\u0644 \u0639\u0644\u0649 \u0646\u0637\u0627\u0642 \u0635\u063a\u064a\u0631\u060c \u062b\u0645 \u0645\u062a\u0627\u0628\u0639\u0629 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0648\u062a\u062b\u0628\u064a\u062a \u0645\u0627 \u0646\u062c\u062d \u0623\u0648 \u0627\u0644\u0639\u0648\u062f\u0629 \u0625\u0644\u0649 \u062e\u0637\u0648\u0629 \u0633\u0627\u0628\u0642\u0629 \u0625\u0646 \u0644\u0645 \u064a\u062a\u062d\u0642\u0642 \u0627\u0644\u0647\u062f\u0641.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"%D9%85%D8%A7_%D9%87%D9%8A_%D8%A3%D9%86%D9%88%D8%A7%D8%B9_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1%D8%A7%D8%AA_%D8%A7%D9%84%D8%A5%D8%AF%D8%A7%D8%B1%D9%8A%D8%A9%D8%9F\"><\/span>\u0645\u0627 \u0647\u064a \u0623\u0646\u0648\u0627\u0639 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0625\u062f\u0627\u0631\u064a\u0629\u061f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u0623\u0634\u0647\u0631 \u062a\u0635\u0646\u064a\u0641 \u0647\u0648 \u062a\u0642\u0633\u064a\u0645 \u0647\u0631\u0628\u0631\u062a \u0633\u0627\u064a\u0645\u0648\u0646 \u0625\u0644\u0649 \u0642\u0631\u0627\u0631\u0627\u062a \u0645\u0628\u0631\u0645\u062c\u0629 \u0645\u062a\u0643\u0631\u0631\u0629 \u064a\u0645\u0643\u0646 \u0648\u0636\u0639 \u0642\u0648\u0627\u0639\u062f \u0644\u0647\u0627\u060c \u0645\u062b\u0644 \u0625\u0639\u0627\u062f\u0629 \u0637\u0644\u0628 \u0627\u0644\u0645\u062e\u0632\u0648\u0646\u060c \u0648\u0642\u0631\u0627\u0631\u0627\u062a \u063a\u064a\u0631 \u0645\u0628\u0631\u0645\u062c\u0629 \u062c\u062f\u064a\u062f\u0629 \u0648\u0645\u0639\u0644\u0648\u0645\u0627\u062a\u0647\u0627 \u0646\u0627\u0642\u0635\u0629\u060c \u0645\u062b\u0644 \u062f\u062e\u0648\u0644 \u0633\u0648\u0642 \u062c\u062f\u064a\u062f\u0629. \u0648\u062a\u064f\u0635\u0646\u064e\u0651\u0641 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0623\u064a\u0636\u0627\u064b \u062d\u0633\u0628 \u0645\u0646 \u064a\u062a\u062e\u0630\u0647\u0627 \u0625\u0644\u0649 \u0641\u0631\u062f\u064a\u0629 \u0648\u062c\u0645\u0627\u0639\u064a\u0629\u060c \u0648\u062d\u0633\u0628 \u0627\u0644\u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0625\u062f\u0627\u0631\u064a \u0625\u0644\u0649 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0648\u062a\u0643\u062a\u064a\u0643\u064a\u0629 \u0648\u062a\u0634\u063a\u064a\u0644\u064a\u0629.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"%D9%85%D8%A7_%D9%87%D9%8A_%D9%85%D9%87%D8%A7%D8%B1%D8%A7%D8%AA_%D8%AD%D9%84_%D8%A7%D9%84%D9%85%D8%B4%D9%83%D9%84%D8%A7%D8%AA%D8%9F\"><\/span>\u0645\u0627 \u0647\u064a \u0645\u0647\u0627\u0631\u0627\u062a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a\u061f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u0623\u0647\u0645\u0647\u0627 \u0627\u0644\u062a\u0641\u0643\u064a\u0631 \u0627\u0644\u062a\u062d\u0644\u064a\u0644\u064a \u0648\u0627\u0644\u0646\u0642\u062f\u064a \u0644\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\u060c \u0648\u0627\u0644\u062a\u0641\u0643\u064a\u0631 \u0627\u0644\u0625\u0628\u062f\u0627\u0639\u064a \u0644\u062a\u0648\u0644\u064a\u062f \u0627\u0644\u0628\u062f\u0627\u0626\u0644\u060c \u0648\u0642\u0631\u0627\u0621\u0629 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0627\u0644\u0645\u0624\u0634\u0631\u0627\u062a\u060c \u0648\u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0644\u0625\u0642\u0646\u0627\u0639 \u0627\u0644\u0641\u0631\u064a\u0642 \u0628\u0627\u0644\u062d\u0644\u060c \u0648\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0639\u0627\u0637\u0641\u064a \u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0636\u063a\u0637 \u0648\u0627\u0644\u062e\u0644\u0627\u0641\u060c \u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0627\u0644\u062d\u0633\u0645 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u0646\u0627\u0633\u0628 \u0645\u0639 \u0627\u0644\u0645\u0631\u0648\u0646\u0629 \u0644\u062a\u0639\u062f\u064a\u0644 \u0627\u0644\u0642\u0631\u0627\u0631 \u0639\u0646\u062f \u0638\u0647\u0648\u0631 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u062c\u062f\u064a\u062f\u0629. \u0648\u062a\u062a\u062d\u0633\u0646 \u0647\u0630\u0647 \u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a \u0628\u0627\u0644\u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u0645\u062a\u0643\u0631\u0631 \u0639\u0644\u0649 \u0645\u0634\u0643\u0644\u0627\u062a \u062d\u0642\u064a\u0642\u064a\u0629.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"%D9%83%D9%8A%D9%81_%D8%A3%D8%AA%D8%AC%D9%86%D8%A8_%D8%A7%D9%84%D8%AA%D8%AD%D9%8A%D8%B2_%D8%B9%D9%86%D8%AF_%D8%A7%D8%AA%D8%AE%D8%A7%D8%B0_%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D8%B1%D8%9F\"><\/span>\u0643\u064a\u0641 \u0623\u062a\u062c\u0646\u0628 \u0627\u0644\u062a\u062d\u064a\u0632 \u0639\u0646\u062f \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\u061f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u062d\u062f\u0651\u062f \u0627\u0644\u0645\u0639\u0627\u064a\u064a\u0631 \u0648\u0623\u0648\u0632\u0627\u0646\u0647\u0627 \u0642\u0628\u0644 \u0645\u0631\u0627\u062c\u0639\u0629 \u0627\u0644\u0628\u062f\u0627\u0626\u0644\u060c \u0648\u0627\u0637\u0644\u0628 \u0628\u064a\u0627\u0646\u0627\u062a \u062a\u062e\u0627\u0644\u0641 \u0631\u0623\u064a\u0643 \u0639\u0645\u062f\u0627\u064b\u060c \u0648\u0643\u0644\u0651\u0641 \u0634\u062e\u0635\u0627\u064b \u0628\u062f\u0648\u0631 \u0645\u062d\u0627\u0645\u064a \u0627\u0644\u0634\u064a\u0637\u0627\u0646\u060c \u0648\u0627\u0633\u0623\u0644 \u0645\u0646 \u0623\u064a\u0646 \u062c\u0627\u0621\u062a \u0627\u0644\u0623\u0631\u0642\u0627\u0645 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629. \u0648\u0641\u064a \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u062c\u0645\u0627\u0639\u064a\u0629 \u0627\u062c\u0645\u0639 \u0627\u0644\u062a\u0642\u064a\u064a\u0645\u0627\u062a \u0628\u0634\u0643\u0644 \u0641\u0631\u062f\u064a \u0648\u0645\u0633\u062a\u0642\u0644 \u0642\u0628\u0644 \u0627\u0644\u0646\u0642\u0627\u0634\u060c \u062d\u062a\u0649 \u0644\u0627 \u064a\u062a\u0623\u062b\u0631 \u0627\u0644\u062c\u0645\u064a\u0639 \u0628\u0623\u0648\u0644 \u0631\u0623\u064a \u064a\u064f\u0637\u0631\u062d \u0623\u0648 \u0628\u0631\u0623\u064a \u0635\u0627\u062d\u0628 \u0627\u0644\u0645\u0646\u0635\u0628 \u0627\u0644\u0623\u0639\u0644\u0649.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"%D8%AF%D9%88%D8%B1%D8%A7%D8%AA_%D8%AA%D8%AF%D8%B1%D9%8A%D8%A8%D9%8A%D8%A9_%D8%B0%D8%A7%D8%AA_%D8%B5%D9%84%D8%A9\"><\/span>\u062f\u0648\u0631\u0627\u062a \u062a\u062f\u0631\u064a\u0628\u064a\u0629 \u0630\u0627\u062a \u0635\u0644\u0629<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u062a\u062a\u062d\u0648\u0644 \u0647\u0630\u0647 \u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0625\u0644\u0649 \u0645\u0647\u0627\u0631\u0629 \u062d\u0642\u064a\u0642\u064a\u0629 \u0628\u0627\u0644\u062a\u0637\u0628\u064a\u0642 \u0639\u0644\u0649 \u062d\u0627\u0644\u0627\u062a \u0639\u0645\u0644\u064a\u0629 \u0648\u062a\u0644\u0642\u0651\u064a \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0645\u0646 \u0645\u062f\u0631\u0628 \u0645\u062a\u062e\u0635\u0635. \u062a\u0635\u0641\u0651\u062d <a href=\"https:\/\/www.bmc.net\/training\/1\/Management-and-Leadership\" target=\"_blank\" rel=\"noopener\">\u062f\u0648\u0631\u0627\u062a \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0648\u0627\u0644\u0642\u064a\u0627\u062f\u0629 \u0645\u0646 BMC<\/a>\u060c \u0648\u0645\u0646\u0647\u0627 \u0628\u0631\u0627\u0645\u062c \u0641\u064a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631 \u0648\u0627\u0644\u062a\u0641\u0643\u064a\u0631 \u0627\u0644\u0625\u0628\u062f\u0627\u0639\u064a \u062a\u064f\u0639\u0642\u062f \u0641\u064a \u062f\u0628\u064a \u0648\u0644\u0646\u062f\u0646 \u0648\u0625\u0633\u0637\u0646\u0628\u0648\u0644 \u0648\u0643\u0648\u0627\u0644\u0627\u0644\u0645\u0628\u0648\u0631\u060c \u0648\u0627\u0628\u062f\u0623 \u0628\u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0645\u062c\u0627\u0646\u064a \u0639\u0644\u0649 \u0623\u0648\u0644 \u0645\u0634\u0643\u0644\u0629 \u0645\u062a\u0643\u0631\u0631\u0629 \u0641\u064a \u0641\u0631\u064a\u0642\u0643: <a href=\"https:\/\/www.bmc.net\/blog\/wp-content\/uploads\/2026\/11\/problem-solving-decision-template-ar.docx\">\u062a\u062d\u0645\u064a\u0644 \u0627\u0644\u0646\u0645\u0648\u0630\u062c (Word)<\/a>.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"%D8%A7%D9%84%D9%85%D8%B5%D8%A7%D8%AF%D8%B1\"><\/span>\u0627\u0644\u0645\u0635\u0627\u062f\u0631<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul class=\"bmc-sources\">\n<li>American Society for Quality (ASQ). <a href=\"https:\/\/asq.org\/quality-resources\/problem-solving\" target=\"_blank\" rel=\"noopener\">What is Problem Solving?<\/a><\/li>\n<li>American Society for Quality (ASQ). <a href=\"https:\/\/asq.org\/quality-resources\/fishbone\" target=\"_blank\" rel=\"noopener\">Fishbone Diagram<\/a><\/li>\n<li>American Society for Quality (ASQ). <a href=\"https:\/\/asq.org\/quality-resources\/decision-matrix\" target=\"_blank\" rel=\"noopener\">Decision Matrix<\/a><\/li>\n<li>American Society for Quality (ASQ). <a href=\"https:\/\/asq.org\/quality-resources\/pdca-cycle\" target=\"_blank\" rel=\"noopener\">PDCA Cycle<\/a><\/li>\n<li>OpenStax. <a href=\"https:\/\/openstax.org\/books\/organizational-behavior\/pages\/6-3-programmed-and-nonprogrammed-decisions\" target=\"_blank\" rel=\"noopener\">Organizational Behavior: Programmed and Nonprogrammed Decisions<\/a><\/li>\n<li>Tversky, A. &amp; Kahneman, D. Science (1974). <a href=\"https:\/\/pubmed.ncbi.nlm.nih.gov\/17835457\/\" target=\"_blank\" rel=\"noopener\">Judgment under Uncertainty: Heuristics and Biases<\/a><\/li>\n<li>Harvard Business Review. <a href=\"https:\/\/hbr.org\/2011\/06\/the-big-idea-before-you-make-that-big-decision\" target=\"_blank\" rel=\"noopener\">Before You Make That Big Decision<\/a><\/li>\n<\/ul>\n<p><script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"\u0645\u0627 \u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\u061f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0639\u0645\u0644\u064a\u0629 \u0623\u0634\u0645\u0644 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\u0628\u064a\u0646\u0645\u0627 \u0642\u062f \u064a\u0643\u0648\u0646 \u0627\u0644\u0642\u0631\u0627\u0631 \u0644\u0627\u063a\u062a\u0646\u0627\u0645 \u0641\u0631\u0635\u0629 \u0644\u0627 \u0644\u0639\u0644\u0627\u062c \u062e\u0644\u0644.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"\u0645\u0627 \u0647\u064a \u062e\u0637\u0648\u0627\u062a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\u061f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u0633\u0628\u0639 \u062e\u0637\u0648\u0627\u062a \u0639\u0645\u0644\u064a\u0629: \u062a\u0639\u0631\u064a\u0641 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0628\u062f\u0642\u0629\u060c \u0648\u062c\u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0642\u064a\u0627\u0633 \u0627\u0644\u0648\u0636\u0639 \u0627\u0644\u062d\u0627\u0644\u064a\u060c \u0648\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0623\u0633\u0628\u0627\u0628 \u0627\u0644\u062c\u0630\u0631\u064a\u0629\u060c \u0648\u062a\u0648\u0644\u064a\u062f \u062b\u0644\u0627\u062b\u0629 \u0628\u062f\u0627\u0626\u0644 \u0639\u0644\u0649 \u0627\u0644\u0623\u0642\u0644\u060c \u0648\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0628\u062f\u0627\u0626\u0644 \u0628\u0645\u0639\u0627\u064a\u064a\u0631 \u0645\u0648\u0632\u0648\u0646\u0629 \u0648\u0627\u062e\u062a\u064a\u0627\u0631 \u0623\u062d\u062f\u0647\u0627\u060c \u0648\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u062d\u0644 \u0639\u0644\u0649 \u0646\u0637\u0627\u0642 \u0635\u063a\u064a\u0631\u060c \u062b\u0645 \u0645\u062a\u0627\u0628\u0639\u0629 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0648\u062a\u062b\u0628\u064a\u062a \u0645\u0627 \u0646\u062c\u062d \u0623\u0648 \u0627\u0644\u0639\u0648\u062f\u0629 \u0625\u0644\u0649 \u062e\u0637\u0648\u0629 \u0633\u0627\u0628\u0642\u0629 \u0625\u0646 \u0644\u0645 \u064a\u062a\u062d\u0642\u0642 \u0627\u0644\u0647\u062f\u0641.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"\u0645\u0627 \u0647\u064a \u0623\u0646\u0648\u0627\u0639 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0625\u062f\u0627\u0631\u064a\u0629\u061f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u0623\u0634\u0647\u0631 \u062a\u0635\u0646\u064a\u0641 \u0647\u0648 \u062a\u0642\u0633\u064a\u0645 \u0647\u0631\u0628\u0631\u062a \u0633\u0627\u064a\u0645\u0648\u0646 \u0625\u0644\u0649 \u0642\u0631\u0627\u0631\u0627\u062a \u0645\u0628\u0631\u0645\u062c\u0629 \u0645\u062a\u0643\u0631\u0631\u0629 \u064a\u0645\u0643\u0646 \u0648\u0636\u0639 \u0642\u0648\u0627\u0639\u062f \u0644\u0647\u0627\u060c \u0645\u062b\u0644 \u0625\u0639\u0627\u062f\u0629 \u0637\u0644\u0628 \u0627\u0644\u0645\u062e\u0632\u0648\u0646\u060c \u0648\u0642\u0631\u0627\u0631\u0627\u062a \u063a\u064a\u0631 \u0645\u0628\u0631\u0645\u062c\u0629 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\u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a\u061f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u0623\u0647\u0645\u0647\u0627 \u0627\u0644\u062a\u0641\u0643\u064a\u0631 \u0627\u0644\u062a\u062d\u0644\u064a\u0644\u064a \u0648\u0627\u0644\u0646\u0642\u062f\u064a \u0644\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\u060c \u0648\u0627\u0644\u062a\u0641\u0643\u064a\u0631 \u0627\u0644\u0625\u0628\u062f\u0627\u0639\u064a \u0644\u062a\u0648\u0644\u064a\u062f \u0627\u0644\u0628\u062f\u0627\u0626\u0644\u060c \u0648\u0642\u0631\u0627\u0621\u0629 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0627\u0644\u0645\u0624\u0634\u0631\u0627\u062a\u060c \u0648\u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0644\u0625\u0642\u0646\u0627\u0639 \u0627\u0644\u0641\u0631\u064a\u0642 \u0628\u0627\u0644\u062d\u0644\u060c \u0648\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0639\u0627\u0637\u0641\u064a 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\u0639\u0646\u062f \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\u061f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u062d\u062f\u0651\u062f \u0627\u0644\u0645\u0639\u0627\u064a\u064a\u0631 \u0648\u0623\u0648\u0632\u0627\u0646\u0647\u0627 \u0642\u0628\u0644 \u0645\u0631\u0627\u062c\u0639\u0629 \u0627\u0644\u0628\u062f\u0627\u0626\u0644\u060c \u0648\u0627\u0637\u0644\u0628 \u0628\u064a\u0627\u0646\u0627\u062a \u062a\u062e\u0627\u0644\u0641 \u0631\u0623\u064a\u0643 \u0639\u0645\u062f\u0627\u064b\u060c \u0648\u0643\u0644\u0651\u0641 \u0634\u062e\u0635\u0627\u064b \u0628\u062f\u0648\u0631 \u0645\u062d\u0627\u0645\u064a \u0627\u0644\u0634\u064a\u0637\u0627\u0646\u060c \u0648\u0627\u0633\u0623\u0644 \u0645\u0646 \u0623\u064a\u0646 \u062c\u0627\u0621\u062a \u0627\u0644\u0623\u0631\u0642\u0627\u0645 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629. \u0648\u0641\u064a \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u062c\u0645\u0627\u0639\u064a\u0629 \u0627\u062c\u0645\u0639 \u0627\u0644\u062a\u0642\u064a\u064a\u0645\u0627\u062a \u0628\u0634\u0643\u0644 \u0641\u0631\u062f\u064a \u0648\u0645\u0633\u062a\u0642\u0644 \u0642\u0628\u0644 \u0627\u0644\u0646\u0642\u0627\u0634\u060c \u062d\u062a\u0649 \u0644\u0627 \u064a\u062a\u0623\u062b\u0631 \u0627\u0644\u062c\u0645\u064a\u0639 \u0628\u0623\u0648\u0644 \u0631\u0623\u064a \u064a\u064f\u0637\u0631\u062d \u0623\u0648 \u0628\u0631\u0623\u064a \u0635\u0627\u062d\u0628 \u0627\u0644\u0645\u0646\u0635\u0628 \u0627\u0644\u0623\u0639\u0644\u0649.\"\n      }\n    }\n  ]\n}\n<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u062f\u0644\u064a\u0644 \u0639\u0645\u0644\u064a \u0644\u0644\u0645\u062f\u064a\u0631\u064a\u0646 \u0648\u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646: \u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0627\u062a\u062e\u0627\u0630 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