Project Leadership - Developing Skills to Assist in Conflict Resolution Course

Develop skills for effective project leadership and conflict resolution with our specialized training course. BMC Training offers Project Leadership - Developing Skills to Assist in Conflict Resolution Course in Management and Leadership Courses.

  • English
  • 192 Training Sessions
  • Confirmed
  • One Week
Project Leadership - Developing Skills to Assist in Conflict Resolution Training Course

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Type a city name or a month
Venue Start Date End Date Net Fees Details & Registration
Madrid , Spain 16 - Jun - 2024 20 - Jun - 2024 6950 GBP
London , UK 16 - Jun - 2024 20 - Jun - 2024 4950 GBP
Munich , Germany 16 - Jun - 2024 20 - Jun - 2024 7900 GBP
Berlin , Germany 16 - Jun - 2024 20 - Jun - 2024 7900 GBP
New York , United States 16 - Jun - 2024 20 - Jun - 2024 10900 GBP
Amsterdam , Netherlands 16 - Jun - 2024 20 - Jun - 2024 8100 GBP
Bali , Indonesia 23 - Jun - 2024 27 - Jun - 2024 8100 GBP
Istanbul , Turkey 23 - Jun - 2024 27 - Jun - 2024 4700 GBP
Singapore , Singapore 23 - Jun - 2024 27 - Jun - 2024 7500 GBP
Washington , United States 23 - Jun - 2024 27 - Jun - 2024 11000 GBP
Milan , Italy 16 - Jun - 2024 20 - Jun - 2024 6950 GBP
Kuala Lumpur , Malaysia 7 - Jul - 2024 11 - Jul - 2024 4750 GBP
Rome , Italy 7 - Jul - 2024 11 - Jul - 2024 7300 GBP
Barcelona , Spain 7 - Jul - 2024 11 - Jul - 2024 6950 GBP
Zurich , Switzerland 7 - Jul - 2024 11 - Jul - 2024 7950 GBP
Kuala Lumpur , Malaysia 14 - Jul - 2024 18 - Jul - 2024 4750 GBP
Rome , Italy 14 - Jul - 2024 18 - Jul - 2024 7300 GBP
Barcelona , Spain 14 - Jul - 2024 18 - Jul - 2024 6950 GBP
Zurich , Switzerland 14 - Jul - 2024 18 - Jul - 2024 7950 GBP
Kuala Lumpur , Malaysia 21 - Jul - 2024 25 - Jul - 2024 4750 GBP
Rome , Italy 21 - Jul - 2024 25 - Jul - 2024 7300 GBP
Barcelona , Spain 21 - Jul - 2024 25 - Jul - 2024 6950 GBP
Zurich , Switzerland 21 - Jul - 2024 25 - Jul - 2024 7950 GBP
Paris , France 28 - Jul - 2024 1 - Aug - 2024 6700 GBP
Dubai , UAE 28 - Jul - 2024 1 - Aug - 2024 4987.5 GBP
Hong Kong , Hong Kong 28 - Jul - 2024 1 - Aug - 2024 8500 GBP
Madrid , Spain 14 - Jul - 2024 18 - Jul - 2024 6950 GBP
London , UK 14 - Jul - 2024 18 - Jul - 2024 4950 GBP
Munich , Germany 14 - Jul - 2024 18 - Jul - 2024 7900 GBP
Berlin , Germany 14 - Jul - 2024 18 - Jul - 2024 7900 GBP
New York , United States 14 - Jul - 2024 18 - Jul - 2024 10900 GBP
Madrid , Spain 21 - Jul - 2024 25 - Jul - 2024 6950 GBP
Amsterdam , Netherlands 14 - Jul - 2024 18 - Jul - 2024 8100 GBP
London , UK 21 - Jul - 2024 25 - Jul - 2024 4950 GBP
Munich , Germany 21 - Jul - 2024 25 - Jul - 2024 7900 GBP
Berlin , Germany 21 - Jul - 2024 25 - Jul - 2024 7900 GBP
New York , United States 21 - Jul - 2024 25 - Jul - 2024 10900 GBP
Amsterdam , Netherlands 21 - Jul - 2024 25 - Jul - 2024 8100 GBP
Madrid , Spain 7 - Jul - 2024 11 - Jul - 2024 6950 GBP
London , UK 7 - Jul - 2024 11 - Jul - 2024 4950 GBP
Munich , Germany 7 - Jul - 2024 11 - Jul - 2024 7900 GBP
Berlin , Germany 7 - Jul - 2024 11 - Jul - 2024 7900 GBP
New York , United States 7 - Jul - 2024 11 - Jul - 2024 10900 GBP
Amsterdam , Netherlands 7 - Jul - 2024 11 - Jul - 2024 8100 GBP
Tokyo , Japan 28 - Jul - 2024 1 - Aug - 2024 9750 GBP
Milan , Italy 14 - Jul - 2024 18 - Jul - 2024 6950 GBP
Milan , Italy 21 - Jul - 2024 25 - Jul - 2024 6950 GBP
Milan , Italy 7 - Jul - 2024 11 - Jul - 2024 6950 GBP
Kuala Lumpur , Malaysia 4 - Aug - 2024 8 - Aug - 2024 4750 GBP
Rome , Italy 4 - Aug - 2024 8 - Aug - 2024 7300 GBP
Barcelona , Spain 4 - Aug - 2024 8 - Aug - 2024 6950 GBP
Zurich , Switzerland 4 - Aug - 2024 8 - Aug - 2024 7950 GBP
Madrid , Spain 11 - Aug - 2024 15 - Aug - 2024 6950 GBP
London , UK 11 - Aug - 2024 15 - Aug - 2024 4950 GBP
Munich , Germany 11 - Aug - 2024 15 - Aug - 2024 7900 GBP
Berlin , Germany 11 - Aug - 2024 15 - Aug - 2024 7900 GBP
New York , United States 11 - Aug - 2024 15 - Aug - 2024 10900 GBP
Amsterdam , Netherlands 11 - Aug - 2024 15 - Aug - 2024 8100 GBP
Bali , Indonesia 18 - Aug - 2024 22 - Aug - 2024 8100 GBP
Istanbul , Turkey 18 - Aug - 2024 22 - Aug - 2024 4700 GBP
Singapore , Singapore 18 - Aug - 2024 22 - Aug - 2024 7500 GBP
Washington , United States 18 - Aug - 2024 22 - Aug - 2024 11000 GBP
Paris , France 25 - Aug - 2024 29 - Aug - 2024 6700 GBP
Dubai , UAE 25 - Aug - 2024 29 - Aug - 2024 4987.5 GBP
Hong Kong , Hong Kong 25 - Aug - 2024 29 - Aug - 2024 8500 GBP
Madrid , Spain 25 - Aug - 2024 29 - Aug - 2024 6950 GBP
London , UK 25 - Aug - 2024 29 - Aug - 2024 4950 GBP
Munich , Germany 25 - Aug - 2024 29 - Aug - 2024 7900 GBP
Berlin , Germany 25 - Aug - 2024 29 - Aug - 2024 7900 GBP
New York , United States 25 - Aug - 2024 29 - Aug - 2024 10900 GBP
Amsterdam , Netherlands 25 - Aug - 2024 29 - Aug - 2024 8100 GBP
Milan , Italy 11 - Aug - 2024 15 - Aug - 2024 6950 GBP
Tokyo , Japan 25 - Aug - 2024 29 - Aug - 2024 9750 GBP
Milan , Italy 25 - Aug - 2024 29 - Aug - 2024 6950 GBP
Kuala Lumpur , Malaysia 22 - Sep - 2024 26 - Sep - 2024 4750 GBP
Rome , Italy 22 - Sep - 2024 26 - Sep - 2024 7300 GBP
Barcelona , Spain 22 - Sep - 2024 26 - Sep - 2024 6950 GBP
Zurich , Switzerland 22 - Sep - 2024 26 - Sep - 2024 7950 GBP
Kuala Lumpur , Malaysia 1 - Sep - 2024 5 - Sep - 2024 4750 GBP
Rome , Italy 1 - Sep - 2024 5 - Sep - 2024 7300 GBP
Barcelona , Spain 1 - Sep - 2024 5 - Sep - 2024 6950 GBP
Zurich , Switzerland 1 - Sep - 2024 5 - Sep - 2024 7950 GBP
Madrid , Spain 8 - Sep - 2024 12 - Sep - 2024 6950 GBP
Munich , Germany 8 - Sep - 2024 12 - Sep - 2024 7900 GBP
Berlin , Germany 8 - Sep - 2024 12 - Sep - 2024 7900 GBP
New York , United States 8 - Sep - 2024 12 - Sep - 2024 10900 GBP
London , UK 8 - Sep - 2024 12 - Sep - 2024 4950 GBP
Amsterdam , Netherlands 8 - Sep - 2024 12 - Sep - 2024 8100 GBP
Paris , France 15 - Sep - 2024 19 - Sep - 2024 6700 GBP
Dubai , UAE 15 - Sep - 2024 19 - Sep - 2024 4987.5 GBP
Hong Kong , Hong Kong 15 - Sep - 2024 19 - Sep - 2024 8500 GBP
Madrid , Spain 1 - Sep - 2024 5 - Sep - 2024 6950 GBP
London , UK 1 - Sep - 2024 5 - Sep - 2024 4950 GBP
Munich , Germany 1 - Sep - 2024 5 - Sep - 2024 7900 GBP
Berlin , Germany 1 - Sep - 2024 5 - Sep - 2024 7900 GBP
New York , United States 1 - Sep - 2024 5 - Sep - 2024 10900 GBP
Amsterdam , Netherlands 1 - Sep - 2024 5 - Sep - 2024 8100 GBP
Madrid , Spain 22 - Sep - 2024 26 - Sep - 2024 6950 GBP
London , UK 22 - Sep - 2024 26 - Sep - 2024 4950 GBP
Munich , Germany 22 - Sep - 2024 26 - Sep - 2024 7900 GBP
Berlin , Germany 22 - Sep - 2024 26 - Sep - 2024 7900 GBP
New York , United States 22 - Sep - 2024 26 - Sep - 2024 10900 GBP
Amsterdam , Netherlands 22 - Sep - 2024 26 - Sep - 2024 8100 GBP
Milan , Italy 8 - Sep - 2024 12 - Sep - 2024 6950 GBP
Tokyo , Japan 15 - Sep - 2024 19 - Sep - 2024 9750 GBP
Milan , Italy 1 - Sep - 2024 5 - Sep - 2024 6950 GBP
Milan , Italy 22 - Sep - 2024 26 - Sep - 2024 6950 GBP
Kuala Lumpur , Malaysia 20 - Oct - 2024 24 - Oct - 2024 4750 GBP
Rome , Italy 20 - Oct - 2024 24 - Oct - 2024 7300 GBP
Barcelona , Spain 20 - Oct - 2024 24 - Oct - 2024 6950 GBP
Zurich , Switzerland 20 - Oct - 2024 24 - Oct - 2024 7950 GBP
Madrid , Spain 27 - Oct - 2024 31 - Oct - 2024 6950 GBP
London , UK 27 - Oct - 2024 31 - Oct - 2024 4950 GBP
Munich , Germany 27 - Oct - 2024 31 - Oct - 2024 7900 GBP
Berlin , Germany 27 - Oct - 2024 31 - Oct - 2024 7900 GBP
New York , United States 27 - Oct - 2024 31 - Oct - 2024 10900 GBP
Amsterdam , Netherlands 27 - Oct - 2024 31 - Oct - 2024 8100 GBP
Bali , Indonesia 6 - Oct - 2024 10 - Oct - 2024 8100 GBP
Istanbul , Turkey 6 - Oct - 2024 10 - Oct - 2024 4700 GBP
Singapore , Singapore 6 - Oct - 2024 10 - Oct - 2024 7500 GBP
Washington , United States 6 - Oct - 2024 10 - Oct - 2024 11000 GBP
Paris , France 13 - Oct - 2024 17 - Oct - 2024 6700 GBP
Dubai , UAE 13 - Oct - 2024 17 - Oct - 2024 4987.5 GBP
Hong Kong , Hong Kong 13 - Oct - 2024 17 - Oct - 2024 8500 GBP
Madrid , Spain 13 - Oct - 2024 17 - Oct - 2024 6950 GBP
London , UK 13 - Oct - 2024 17 - Oct - 2024 4950 GBP
Munich , Germany 13 - Oct - 2024 17 - Oct - 2024 7900 GBP
Berlin , Germany 13 - Oct - 2024 17 - Oct - 2024 7900 GBP
New York , United States 13 - Oct - 2024 17 - Oct - 2024 10900 GBP
Amsterdam , Netherlands 13 - Oct - 2024 17 - Oct - 2024 8100 GBP
Milan , Italy 27 - Oct - 2024 31 - Oct - 2024 6950 GBP
Tokyo , Japan 13 - Oct - 2024 17 - Oct - 2024 9750 GBP
Milan , Italy 13 - Oct - 2024 17 - Oct - 2024 6950 GBP
Kuala Lumpur , Malaysia 17 - Nov - 2024 21 - Nov - 2024 4750 GBP
Rome , Italy 17 - Nov - 2024 21 - Nov - 2024 7300 GBP
Barcelona , Spain 17 - Nov - 2024 21 - Nov - 2024 6950 GBP
Zurich , Switzerland 17 - Nov - 2024 21 - Nov - 2024 7950 GBP
Kuala Lumpur , Malaysia 24 - Nov - 2024 28 - Nov - 2024 4750 GBP
Rome , Italy 24 - Nov - 2024 28 - Nov - 2024 7300 GBP
Barcelona , Spain 24 - Nov - 2024 28 - Nov - 2024 6950 GBP
Zurich , Switzerland 24 - Nov - 2024 28 - Nov - 2024 7950 GBP
Madrid , Spain 3 - Nov - 2024 7 - Nov - 2024 6950 GBP
London , UK 3 - Nov - 2024 7 - Nov - 2024 4950 GBP
Munich , Germany 3 - Nov - 2024 7 - Nov - 2024 7900 GBP
Berlin , Germany 3 - Nov - 2024 7 - Nov - 2024 7900 GBP
New York , United States 3 - Nov - 2024 7 - Nov - 2024 10900 GBP
Amsterdam , Netherlands 3 - Nov - 2024 7 - Nov - 2024 8100 GBP
Paris , France 10 - Nov - 2024 14 - Nov - 2024 6700 GBP
Dubai , UAE 10 - Nov - 2024 14 - Nov - 2024 4987.5 GBP
Hong Kong , Hong Kong 10 - Nov - 2024 14 - Nov - 2024 8500 GBP
Madrid , Spain 24 - Nov - 2024 28 - Nov - 2024 6950 GBP
London , UK 24 - Nov - 2024 28 - Nov - 2024 4950 GBP
Munich , Germany 24 - Nov - 2024 28 - Nov - 2024 7900 GBP
Berlin , Germany 24 - Nov - 2024 28 - Nov - 2024 7900 GBP
New York , United States 24 - Nov - 2024 28 - Nov - 2024 10900 GBP
Amsterdam , Netherlands 24 - Nov - 2024 28 - Nov - 2024 8100 GBP
Madrid , Spain 17 - Nov - 2024 21 - Nov - 2024 6950 GBP
London , UK 17 - Nov - 2024 21 - Nov - 2024 4950 GBP
Munich , Germany 17 - Nov - 2024 21 - Nov - 2024 7900 GBP
Berlin , Germany 17 - Nov - 2024 21 - Nov - 2024 7900 GBP
New York , United States 17 - Nov - 2024 21 - Nov - 2024 10900 GBP
Amsterdam , Netherlands 17 - Nov - 2024 21 - Nov - 2024 8100 GBP
Milan , Italy 3 - Nov - 2024 7 - Nov - 2024 6950 GBP
Tokyo , Japan 10 - Nov - 2024 14 - Nov - 2024 9750 GBP
Milan , Italy 24 - Nov - 2024 28 - Nov - 2024 6950 GBP
Milan , Italy 17 - Nov - 2024 21 - Nov - 2024 6950 GBP
Kuala Lumpur , Malaysia 15 - Dec - 2024 19 - Dec - 2024 4750 GBP
Rome , Italy 15 - Dec - 2024 19 - Dec - 2024 7300 GBP
Barcelona , Spain 15 - Dec - 2024 19 - Dec - 2024 6950 GBP
Zurich , Switzerland 15 - Dec - 2024 19 - Dec - 2024 7950 GBP
Madrid , Spain 22 - Dec - 2024 26 - Dec - 2024 6950 GBP
London , UK 22 - Dec - 2024 26 - Dec - 2024 4950 GBP
Munich , Germany 22 - Dec - 2024 26 - Dec - 2024 7900 GBP
Berlin , Germany 22 - Dec - 2024 26 - Dec - 2024 7900 GBP
New York , United States 22 - Dec - 2024 26 - Dec - 2024 10900 GBP
Amsterdam , Netherlands 22 - Dec - 2024 26 - Dec - 2024 8100 GBP
Bali , Indonesia 8 - Dec - 2024 12 - Dec - 2024 8100 GBP
Istanbul , Turkey 8 - Dec - 2024 12 - Dec - 2024 4700 GBP
Singapore , Singapore 8 - Dec - 2024 12 - Dec - 2024 7500 GBP
Washington , United States 8 - Dec - 2024 12 - Dec - 2024 11000 GBP
Paris , France 1 - Dec - 2024 5 - Dec - 2024 6700 GBP
Dubai , UAE 1 - Dec - 2024 5 - Dec - 2024 4987.5 GBP
Hong Kong , Hong Kong 1 - Dec - 2024 5 - Dec - 2024 8500 GBP
Madrid , Spain 1 - Dec - 2024 5 - Dec - 2024 6950 GBP
London , UK 1 - Dec - 2024 5 - Dec - 2024 4950 GBP
Munich , Germany 1 - Dec - 2024 5 - Dec - 2024 7900 GBP
Berlin , Germany 1 - Dec - 2024 5 - Dec - 2024 7900 GBP
New York , United States 1 - Dec - 2024 5 - Dec - 2024 10900 GBP
Amsterdam , Netherlands 1 - Dec - 2024 5 - Dec - 2024 8100 GBP
Milan , Italy 22 - Dec - 2024 26 - Dec - 2024 6950 GBP
Tokyo , Japan 1 - Dec - 2024 5 - Dec - 2024 9750 GBP
Milan , Italy 1 - Dec - 2024 5 - Dec - 2024 6950 GBP

Course Syllabus

Introduction

Projects are becoming increasingly complex and sophisticated, but project work is sometimes performed by competent professionals who may have little or no leadership training in a project environment, particularly in the skill of conflict management.  Modern organizations cannot afford anything less than competent project management and project team members must work positively together and recognize conflict as an opportunity for making better decisions.  Establishing and maintaining team leadership skills, productive work team environments and leading teams in activities to meet goals is a challenging, every-day part of a project leader’s life.

This programme focuses on some project leadership skills necessary in project situations where a diverse group of team members works to achieve productive success.  Tight budgets and deadlines demand high levels of performance from a team that is frequently changing, often diverse in its makeup and where the working environment presents fresh challenges on a daily basis.  Conflicts can be frustrating, even painful, but dealing with conflicts is a project leader’s role.  Some people want to avoid conflicts altogether rather than try to resolve them and that is not the best way to have a successful project outcome.  Conflicts, if properly resolved, provide some good since they represent diverse views of a project.  These diverse views can work to move a project forward if handled correctly.  Properly handled conflicts can make team members more mature and team members appreciate other people’s points of view. Conflict resolution skills are a must have for today’s project professionals.

objectives

  • Understand leadership and its role in the development of project teams
  • Gain greater skill in working in the role of project leader
  • Understand the role of stakeholders in a project
  • Develop communication and human interaction skills to develop successful project teams
  • Develop techniques to deal with organizational change
  • Understand the role of the project leader in building an effective team and conflict management skills required to promote and sustain team performance
  • Learn crucial conflict resolution skills
  • Understand the significance of the leadership skill of conflict resolution to the project team and the impact of these skills on project performance
  • Be able to adapt conflict resolution process to different styles of people
  • Master different aspects of communication skills
  • Identify ways to communicate with others in a manner that better relates to their particular style
  • Develop positive attitudes that continually seek synergy and win-win outcomes in conflict situations

Contents

Day One

Leadership Skills in a Changing Project Environment

  • Identification of project leadership skills
  • Challenges project professionals face in changing organizations
  • Conflict conditions in organizations that exist that require leadership
  • The role of project team leadership in dynamic organizations
  • Understanding the role of strategic management in project leadership
  • How leadership skills have changed with organizational change

Day Two

Project Leadership that Generates Excellence

  • The role that organization type plays in project leadership
  • Developing a culture of organizational excellence in project leadership
  • Learning the skill and techniques of managing project stakeholders
  • Using project initiation methods to minimize scope conflicts
  • Risk planning that deals with project and team conflicts

Day Three

Building Personal Relationships to Deal with Conflict

  • Successful interpersonal interaction develops trust in teams
  • Characteristics of interpersonal interaction
  • Identification of the personal interaction style
  • Individual strengths and challenges of each interaction style
  • Team strengths and challenges in interpersonal interactions
  • Understanding how teams work better using varied interaction types

Day Four

Communication as a Tool in Conflict Resolution

  • Importance of project team leadership and communication methods
  • Interpersonal communication is what is said, how it is said and the tone it is said
  • Understanding of how interpersonal communication preferences differ
  • Developing an active listening communication style
  • Communication information distribution and presentation in project teams
  • Communicating empowerment techniques in a project team

Day Five

Conflict Inherent with Innovation and Change

  • Understanding how innovation and improvement can generate conflict
  • Change and its role in projects and dealing with conflict resulting from change
  • Leading personal change in our project teams
  • Understanding problems inherent with change in individuals and teams
  • Preparing project team and individuals for change

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