Essentials Of Facilities Management Course

Gain essential skills in facilities management with this training course. Learn techniques for ensuring smooth and efficient facility operations. BMC Training offers Essentials Of Facilities Management Course in Facilities Management Training Courses.

  • English
  • 136 Training Sessions
  • Confirmed
  • One Week
Essentials Of Facilities Management Training Course

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Type a city name or a month
Venue Start Date End Date Net Fees Details & Registration
Bali , Indonesia 21 - Jul - 2024 25 - Jul - 2024 8700 GBP
Istanbul , Turkey 21 - Jul - 2024 25 - Jul - 2024 5550 GBP
Singapore , Singapore 21 - Jul - 2024 25 - Jul - 2024 8400 GBP
Washington , United States 21 - Jul - 2024 25 - Jul - 2024 13500 GBP
Paris , France 28 - Jul - 2024 1 - Aug - 2024 7900 GBP
Dubai , UAE 28 - Jul - 2024 1 - Aug - 2024 5722.5 GBP
Hong Kong , Hong Kong 28 - Jul - 2024 1 - Aug - 2024 9100 GBP
Madrid , Spain 21 - Jul - 2024 25 - Jul - 2024 7500 GBP
London , UK 21 - Jul - 2024 25 - Jul - 2024 5950 GBP
Munich , Germany 21 - Jul - 2024 25 - Jul - 2024 8900 GBP
Berlin , Germany 21 - Jul - 2024 25 - Jul - 2024 8300 GBP
New York , United States 21 - Jul - 2024 25 - Jul - 2024 12750 GBP
Amsterdam , Netherlands 21 - Jul - 2024 25 - Jul - 2024 9100 GBP
Tokyo , Japan 28 - Jul - 2024 1 - Aug - 2024 11500 GBP
Milan , Italy 21 - Jul - 2024 25 - Jul - 2024 7500 GBP
Kuala Lumpur , Malaysia 4 - Aug - 2024 8 - Aug - 2024 5300 GBP
Rome , Italy 4 - Aug - 2024 8 - Aug - 2024 7900 GBP
Barcelona , Spain 4 - Aug - 2024 8 - Aug - 2024 8300 GBP
Zurich , Switzerland 4 - Aug - 2024 8 - Aug - 2024 8700 GBP
Madrid , Spain 11 - Aug - 2024 15 - Aug - 2024 7500 GBP
London , UK 11 - Aug - 2024 15 - Aug - 2024 5950 GBP
Munich , Germany 11 - Aug - 2024 15 - Aug - 2024 8900 GBP
Berlin , Germany 11 - Aug - 2024 15 - Aug - 2024 8300 GBP
New York , United States 11 - Aug - 2024 15 - Aug - 2024 12750 GBP
Amsterdam , Netherlands 11 - Aug - 2024 15 - Aug - 2024 9100 GBP
Paris , France 18 - Aug - 2024 22 - Aug - 2024 7900 GBP
Dubai , UAE 18 - Aug - 2024 22 - Aug - 2024 5722.5 GBP
Hong Kong , Hong Kong 18 - Aug - 2024 22 - Aug - 2024 9100 GBP
Bali , Indonesia 25 - Aug - 2024 29 - Aug - 2024 8700 GBP
Istanbul , Turkey 25 - Aug - 2024 29 - Aug - 2024 5550 GBP
Singapore , Singapore 25 - Aug - 2024 29 - Aug - 2024 8400 GBP
Washington , United States 25 - Aug - 2024 29 - Aug - 2024 13500 GBP
Paris , France 4 - Aug - 2024 8 - Aug - 2024 7900 GBP
Dubai , UAE 4 - Aug - 2024 8 - Aug - 2024 5722.5 GBP
Hong Kong , Hong Kong 4 - Aug - 2024 8 - Aug - 2024 9100 GBP
Milan , Italy 11 - Aug - 2024 15 - Aug - 2024 7500 GBP
Tokyo , Japan 18 - Aug - 2024 22 - Aug - 2024 11500 GBP
Tokyo , Japan 4 - Aug - 2024 8 - Aug - 2024 11500 GBP
Madrid , Spain 22 - Sep - 2024 26 - Sep - 2024 7500 GBP
Munich , Germany 22 - Sep - 2024 26 - Sep - 2024 8900 GBP
Berlin , Germany 22 - Sep - 2024 26 - Sep - 2024 8300 GBP
New York , United States 22 - Sep - 2024 26 - Sep - 2024 12750 GBP
London , UK 22 - Sep - 2024 26 - Sep - 2024 5950 GBP
Amsterdam , Netherlands 22 - Sep - 2024 26 - Sep - 2024 9100 GBP
Bali , Indonesia 1 - Sep - 2024 5 - Sep - 2024 8700 GBP
Istanbul , Turkey 1 - Sep - 2024 5 - Sep - 2024 5550 GBP
Singapore , Singapore 1 - Sep - 2024 5 - Sep - 2024 8400 GBP
Washington , United States 1 - Sep - 2024 5 - Sep - 2024 13500 GBP
Kuala Lumpur , Malaysia 8 - Sep - 2024 12 - Sep - 2024 5300 GBP
Rome , Italy 8 - Sep - 2024 12 - Sep - 2024 7900 GBP
Barcelona , Spain 8 - Sep - 2024 12 - Sep - 2024 8300 GBP
Zurich , Switzerland 8 - Sep - 2024 12 - Sep - 2024 8700 GBP
Paris , France 15 - Sep - 2024 19 - Sep - 2024 7900 GBP
Dubai , UAE 15 - Sep - 2024 19 - Sep - 2024 5722.5 GBP
Hong Kong , Hong Kong 15 - Sep - 2024 19 - Sep - 2024 9100 GBP
Madrid , Spain 1 - Sep - 2024 5 - Sep - 2024 7500 GBP
London , UK 1 - Sep - 2024 5 - Sep - 2024 5950 GBP
Munich , Germany 1 - Sep - 2024 5 - Sep - 2024 8900 GBP
Berlin , Germany 1 - Sep - 2024 5 - Sep - 2024 8300 GBP
New York , United States 1 - Sep - 2024 5 - Sep - 2024 12750 GBP
Amsterdam , Netherlands 1 - Sep - 2024 5 - Sep - 2024 9100 GBP
Milan , Italy 22 - Sep - 2024 26 - Sep - 2024 7500 GBP
Tokyo , Japan 15 - Sep - 2024 19 - Sep - 2024 11500 GBP
Milan , Italy 1 - Sep - 2024 5 - Sep - 2024 7500 GBP
Kuala Lumpur , Malaysia 20 - Oct - 2024 24 - Oct - 2024 5300 GBP
Rome , Italy 20 - Oct - 2024 24 - Oct - 2024 7900 GBP
Barcelona , Spain 20 - Oct - 2024 24 - Oct - 2024 8300 GBP
Zurich , Switzerland 20 - Oct - 2024 24 - Oct - 2024 8700 GBP
Madrid , Spain 27 - Oct - 2024 31 - Oct - 2024 7500 GBP
London , UK 27 - Oct - 2024 31 - Oct - 2024 5950 GBP
Munich , Germany 27 - Oct - 2024 31 - Oct - 2024 8900 GBP
Berlin , Germany 27 - Oct - 2024 31 - Oct - 2024 8300 GBP
New York , United States 27 - Oct - 2024 31 - Oct - 2024 12750 GBP
Amsterdam , Netherlands 27 - Oct - 2024 31 - Oct - 2024 9100 GBP
Paris , France 6 - Oct - 2024 10 - Oct - 2024 7900 GBP
Dubai , UAE 6 - Oct - 2024 10 - Oct - 2024 5722.5 GBP
Hong Kong , Hong Kong 6 - Oct - 2024 10 - Oct - 2024 9100 GBP
Bali , Indonesia 13 - Oct - 2024 17 - Oct - 2024 8700 GBP
Istanbul , Turkey 13 - Oct - 2024 17 - Oct - 2024 5550 GBP
Singapore , Singapore 13 - Oct - 2024 17 - Oct - 2024 8400 GBP
Washington , United States 13 - Oct - 2024 17 - Oct - 2024 13500 GBP
Paris , France 20 - Oct - 2024 24 - Oct - 2024 7900 GBP
Dubai , UAE 20 - Oct - 2024 24 - Oct - 2024 5722.5 GBP
Hong Kong , Hong Kong 20 - Oct - 2024 24 - Oct - 2024 9100 GBP
Milan , Italy 27 - Oct - 2024 31 - Oct - 2024 7500 GBP
Tokyo , Japan 6 - Oct - 2024 10 - Oct - 2024 11500 GBP
Tokyo , Japan 20 - Oct - 2024 24 - Oct - 2024 11500 GBP
Madrid , Spain 17 - Nov - 2024 21 - Nov - 2024 7500 GBP
London , UK 17 - Nov - 2024 21 - Nov - 2024 5950 GBP
Munich , Germany 17 - Nov - 2024 21 - Nov - 2024 8900 GBP
Berlin , Germany 17 - Nov - 2024 21 - Nov - 2024 8300 GBP
New York , United States 17 - Nov - 2024 21 - Nov - 2024 12750 GBP
Amsterdam , Netherlands 17 - Nov - 2024 21 - Nov - 2024 9100 GBP
Bali , Indonesia 24 - Nov - 2024 28 - Nov - 2024 8700 GBP
Istanbul , Turkey 24 - Nov - 2024 28 - Nov - 2024 5550 GBP
Singapore , Singapore 24 - Nov - 2024 28 - Nov - 2024 8400 GBP
Washington , United States 24 - Nov - 2024 28 - Nov - 2024 13500 GBP
Kuala Lumpur , Malaysia 3 - Nov - 2024 7 - Nov - 2024 5300 GBP
Rome , Italy 3 - Nov - 2024 7 - Nov - 2024 7900 GBP
Barcelona , Spain 3 - Nov - 2024 7 - Nov - 2024 8300 GBP
Zurich , Switzerland 3 - Nov - 2024 7 - Nov - 2024 8700 GBP
Paris , France 10 - Nov - 2024 14 - Nov - 2024 7900 GBP
Dubai , UAE 10 - Nov - 2024 14 - Nov - 2024 5722.5 GBP
Hong Kong , Hong Kong 10 - Nov - 2024 14 - Nov - 2024 9100 GBP
Madrid , Spain 24 - Nov - 2024 28 - Nov - 2024 7500 GBP
London , UK 24 - Nov - 2024 28 - Nov - 2024 5950 GBP
Munich , Germany 24 - Nov - 2024 28 - Nov - 2024 8900 GBP
Berlin , Germany 24 - Nov - 2024 28 - Nov - 2024 8300 GBP
New York , United States 24 - Nov - 2024 28 - Nov - 2024 12750 GBP
Amsterdam , Netherlands 24 - Nov - 2024 28 - Nov - 2024 9100 GBP
Milan , Italy 17 - Nov - 2024 21 - Nov - 2024 7500 GBP
Tokyo , Japan 10 - Nov - 2024 14 - Nov - 2024 11500 GBP
Milan , Italy 24 - Nov - 2024 28 - Nov - 2024 7500 GBP
Kuala Lumpur , Malaysia 15 - Dec - 2024 19 - Dec - 2024 5300 GBP
Rome , Italy 15 - Dec - 2024 19 - Dec - 2024 7900 GBP
Barcelona , Spain 15 - Dec - 2024 19 - Dec - 2024 8300 GBP
Zurich , Switzerland 15 - Dec - 2024 19 - Dec - 2024 8700 GBP
Madrid , Spain 22 - Dec - 2024 26 - Dec - 2024 7500 GBP
London , UK 22 - Dec - 2024 26 - Dec - 2024 5950 GBP
Munich , Germany 22 - Dec - 2024 26 - Dec - 2024 8900 GBP
Berlin , Germany 22 - Dec - 2024 26 - Dec - 2024 8300 GBP
New York , United States 22 - Dec - 2024 26 - Dec - 2024 12750 GBP
Amsterdam , Netherlands 22 - Dec - 2024 26 - Dec - 2024 9100 GBP
Paris , France 8 - Dec - 2024 12 - Dec - 2024 7900 GBP
Dubai , UAE 8 - Dec - 2024 12 - Dec - 2024 5722.5 GBP
Hong Kong , Hong Kong 8 - Dec - 2024 12 - Dec - 2024 9100 GBP
Bali , Indonesia 1 - Dec - 2024 5 - Dec - 2024 8700 GBP
Istanbul , Turkey 1 - Dec - 2024 5 - Dec - 2024 5550 GBP
Singapore , Singapore 1 - Dec - 2024 5 - Dec - 2024 8400 GBP
Washington , United States 1 - Dec - 2024 5 - Dec - 2024 13500 GBP
Paris , France 15 - Dec - 2024 19 - Dec - 2024 7900 GBP
Dubai , UAE 15 - Dec - 2024 19 - Dec - 2024 5722.5 GBP
Hong Kong , Hong Kong 15 - Dec - 2024 19 - Dec - 2024 9100 GBP
Milan , Italy 22 - Dec - 2024 26 - Dec - 2024 7500 GBP
Tokyo , Japan 8 - Dec - 2024 12 - Dec - 2024 11500 GBP
Tokyo , Japan 15 - Dec - 2024 19 - Dec - 2024 11500 GBP

Course Syllabus

Introduction

The facilities management (FM) function continues to evolve, as do the range of responsibilities and the methods employed to deliver services. This workshop covers the entire FM range, offering the latest thinking in the profession. It confronts head-on the practical problems encountered on the ground and offers real solutions. Key to the success of individuals in this arena is the ability to deal with people and manage change, hence the workshop format of this course which enables participants to confront the implications of their actions in a ‘safe’ environment.

Objectives

Depending on the particular focus required (see ‘Special features’, below), this programme will give participants:

  • An update on current best practice in FM
  • Greater awareness of the customer / financial / organisational context in which the FM function operates
  • A complete view of the role and responsibilities of the FM function
  • Practical advice and guidance on selection and management of suppliers
  • Greater awareness of health and safety compliance issues, risk management and business continuity
  • An appreciation of the importance and benefits of good project management

Course outline

Defining FM

  • What is Facilities Management (FM)? – ‘the facilities umbrella’
  • Defining FM within an organisation
  • The 8 key roles of FM
  • FM – overhead or profit centre?
  • The strategic importance of managing facilities
  • Developing an FM plan and team

Establishing control of support services

  • Identifying and reviewing support service requirements
  • Profiling current service levels and costs
  • Reviewing contracted services
  • Outsourcing v in-sourcing
  • Contract ‘bundling’ and ‘aggregation’
  • Determining and implementing a contract strategy

Focusing on the customer

  • Understanding customer business needs and objectives
  • Engaging the customer
  • Customer service strategy
  • Developing a customer action plan
  • The pursuit of excellence

Managing the budget

  • Harnessing cost data
  • Identify spending patterns
  • Building up the budget plan
  • Defending the plan
  • Control mechanisms and reports
  • How to maximise the budget

Understanding service contracts

  • What is a contract and why do we need them?
  • Tender terms
  • Objectives and understanding what the contractor wants
  • Contract structure explained
  • Terms and conditions
  • Specifications – output v input
  • Schedules of tender
  • Supplier ‘own’ contracts – common traps!

Controlling the tender process

  • Why tender?
  • Tender timetable
  • Roles and responsibilities
  • Tender stages
  • Tender board interview techniques
  • Negotiation techniques
  • Award and debriefing
  • TUPE issues

Mobilisation of service contracts

  • Managing change
  • Implementation programme
  • Briefings and site familiarisation
  • Lines of communication
  • Procedures and manuals
  • Handover arrangements

In-contract management

  • Review and revise contract strategy objectives
  • Building successful contract management relationships
  • Monitoring process step by step
  • Service level agreements and KPIs demystified
  • Reports that inform and managing contract meetings
  • Contract review process and dealing with contract variations
  • How to handle disputes and contract termination
  • Planning and preparing for re-tendering
  • Practical tips on managing support services

Compliance and risk management

  • What legislation and who is accountable?
  • Developing a safety policy
  • Managing safety
  • How to carry out a risk assessment
  • Permits to work
  • Practical guidelines to handling emergencies
  • Business continuity – FM’s role

Managing a project (eg, a relocation)

  • How to get started – plan, brief, consult
  • Understanding the building – structure, design constraints
  • Space – cost, open plan, storage, restaurant, nursery, gym
  • Moving people – the issues and how to avoid the pain
  • Removal contracts – the pitfalls
  • Managing a ‘happy’ move
  • Settling in or ‘Happy ever after’!

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Project Management For FM Course

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