Essentials Of Facilities Management Course

Gain essential skills in facilities management with this training course. Learn techniques for ensuring smooth and efficient facility operations. BMC Training offers Essentials Of Facilities Management Course in Facilities Management Training Courses.

  • English
  • 221 Training Sessions
  • Confirmed
  • One Week
Type a city name or a month
Venue Start Date End Date Details & Registration
London , UK 17 - Mar - 2024 21 - Mar - 2024
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Istanbul , Turkey 10 - Mar - 2024 14 - Mar - 2024
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Kuala Lumpur , Malaysia 3 - Mar - 2024 7 - Mar - 2024
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Dubai , UAE 24 - Mar - 2024 28 - Mar - 2024
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London , UK 10 - Mar - 2024 14 - Mar - 2024
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Madrid , Spain 17 - Mar - 2024 21 - Mar - 2024
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Munich , Germany 17 - Mar - 2024 21 - Mar - 2024
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Berlin , Germany 17 - Mar - 2024 21 - Mar - 2024
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New York , United States 17 - Mar - 2024 21 - Mar - 2024
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Amsterdam , Netherlands 17 - Mar - 2024 21 - Mar - 2024
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Bali , Indonesia 10 - Mar - 2024 14 - Mar - 2024
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Singapore , Singapore 10 - Mar - 2024 14 - Mar - 2024
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Washington , United States 10 - Mar - 2024 14 - Mar - 2024
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Rome , Italy 3 - Mar - 2024 7 - Mar - 2024
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Barcelona , Spain 3 - Mar - 2024 7 - Mar - 2024
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Zurich , Switzerland 3 - Mar - 2024 7 - Mar - 2024
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Paris , France 24 - Mar - 2024 28 - Mar - 2024
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Hong Kong , Hong Kong 24 - Mar - 2024 28 - Mar - 2024
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Madrid , Spain 10 - Mar - 2024 14 - Mar - 2024
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Munich , Germany 10 - Mar - 2024 14 - Mar - 2024
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Berlin , Germany 10 - Mar - 2024 14 - Mar - 2024
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New York , United States 10 - Mar - 2024 14 - Mar - 2024
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Amsterdam , Netherlands 10 - Mar - 2024 14 - Mar - 2024
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Kuala Lumpur , Malaysia 28 - Apr - 2024 2 - May - 2024
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London , UK 7 - Apr - 2024 11 - Apr - 2024
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Dubai , UAE 14 - Apr - 2024 18 - Apr - 2024
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Istanbul , Turkey 21 - Apr - 2024 25 - Apr - 2024
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Dubai , UAE 28 - Apr - 2024 2 - May - 2024
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Rome , Italy 28 - Apr - 2024 2 - May - 2024
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Barcelona , Spain 28 - Apr - 2024 2 - May - 2024
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Zurich , Switzerland 28 - Apr - 2024 2 - May - 2024
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Madrid , Spain 7 - Apr - 2024 11 - Apr - 2024
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Munich , Germany 7 - Apr - 2024 11 - Apr - 2024
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Berlin , Germany 7 - Apr - 2024 11 - Apr - 2024
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New York , United States 7 - Apr - 2024 11 - Apr - 2024
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Amsterdam , Netherlands 7 - Apr - 2024 11 - Apr - 2024
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Paris , France 14 - Apr - 2024 18 - Apr - 2024
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Hong Kong , Hong Kong 14 - Apr - 2024 18 - Apr - 2024
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Bali , Indonesia 21 - Apr - 2024 25 - Apr - 2024
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Singapore , Singapore 21 - Apr - 2024 25 - Apr - 2024
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Washington , United States 21 - Apr - 2024 25 - Apr - 2024
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Paris , France 28 - Apr - 2024 2 - May - 2024
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Hong Kong , Hong Kong 28 - Apr - 2024 2 - May - 2024
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London , UK 12 - May - 2024 16 - May - 2024
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Istanbul , Turkey 5 - May - 2024 9 - May - 2024
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Kuala Lumpur , Malaysia 19 - May - 2024 23 - May - 2024
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Dubai , UAE 26 - May - 2024 30 - May - 2024
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London , UK 5 - May - 2024 9 - May - 2024
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Madrid , Spain 12 - May - 2024 16 - May - 2024
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Munich , Germany 12 - May - 2024 16 - May - 2024
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Berlin , Germany 12 - May - 2024 16 - May - 2024
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New York , United States 12 - May - 2024 16 - May - 2024
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Amsterdam , Netherlands 12 - May - 2024 16 - May - 2024
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Bali , Indonesia 5 - May - 2024 9 - May - 2024
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Singapore , Singapore 5 - May - 2024 9 - May - 2024
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Washington , United States 5 - May - 2024 9 - May - 2024
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Rome , Italy 19 - May - 2024 23 - May - 2024
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Barcelona , Spain 19 - May - 2024 23 - May - 2024
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Zurich , Switzerland 19 - May - 2024 23 - May - 2024
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Paris , France 26 - May - 2024 30 - May - 2024
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Hong Kong , Hong Kong 26 - May - 2024 30 - May - 2024
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Madrid , Spain 5 - May - 2024 9 - May - 2024
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Munich , Germany 5 - May - 2024 9 - May - 2024
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Berlin , Germany 5 - May - 2024 9 - May - 2024
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New York , United States 5 - May - 2024 9 - May - 2024
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Amsterdam , Netherlands 5 - May - 2024 9 - May - 2024
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Kuala Lumpur , Malaysia 9 - Jun - 2024 13 - Jun - 2024
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London , UK 16 - Jun - 2024 20 - Jun - 2024
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Dubai , UAE 23 - Jun - 2024 27 - Jun - 2024
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Istanbul , Turkey 2 - Jun - 2024 6 - Jun - 2024
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Dubai , UAE 9 - Jun - 2024 13 - Jun - 2024
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Rome , Italy 9 - Jun - 2024 13 - Jun - 2024
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Barcelona , Spain 9 - Jun - 2024 13 - Jun - 2024
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Zurich , Switzerland 9 - Jun - 2024 13 - Jun - 2024
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Madrid , Spain 16 - Jun - 2024 20 - Jun - 2024
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Munich , Germany 16 - Jun - 2024 20 - Jun - 2024
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Berlin , Germany 16 - Jun - 2024 20 - Jun - 2024
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New York , United States 16 - Jun - 2024 20 - Jun - 2024
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Amsterdam , Netherlands 16 - Jun - 2024 20 - Jun - 2024
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Paris , France 23 - Jun - 2024 27 - Jun - 2024
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Hong Kong , Hong Kong 23 - Jun - 2024 27 - Jun - 2024
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Bali , Indonesia 2 - Jun - 2024 6 - Jun - 2024
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Singapore , Singapore 2 - Jun - 2024 6 - Jun - 2024
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Washington , United States 2 - Jun - 2024 6 - Jun - 2024
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Paris , France 9 - Jun - 2024 13 - Jun - 2024
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Hong Kong , Hong Kong 9 - Jun - 2024 13 - Jun - 2024
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London , UK 7 - Jul - 2024 11 - Jul - 2024
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Istanbul , Turkey 14 - Jul - 2024 18 - Jul - 2024
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Istanbul , Turkey 21 - Jul - 2024 25 - Jul - 2024
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Dubai , UAE 28 - Jul - 2024 1 - Aug - 2024
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London , UK 14 - Jul - 2024 18 - Jul - 2024
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London , UK 21 - Jul - 2024 25 - Jul - 2024
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Madrid , Spain 7 - Jul - 2024 11 - Jul - 2024
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Munich , Germany 7 - Jul - 2024 11 - Jul - 2024
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Berlin , Germany 7 - Jul - 2024 11 - Jul - 2024
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New York , United States 7 - Jul - 2024 11 - Jul - 2024
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Amsterdam , Netherlands 7 - Jul - 2024 11 - Jul - 2024
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Bali , Indonesia 14 - Jul - 2024 18 - Jul - 2024
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Singapore , Singapore 14 - Jul - 2024 18 - Jul - 2024
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Washington , United States 14 - Jul - 2024 18 - Jul - 2024
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Bali , Indonesia 21 - Jul - 2024 25 - Jul - 2024
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Singapore , Singapore 21 - Jul - 2024 25 - Jul - 2024
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Washington , United States 21 - Jul - 2024 25 - Jul - 2024
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Paris , France 28 - Jul - 2024 1 - Aug - 2024
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Hong Kong , Hong Kong 28 - Jul - 2024 1 - Aug - 2024
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Madrid , Spain 14 - Jul - 2024 18 - Jul - 2024
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Munich , Germany 14 - Jul - 2024 18 - Jul - 2024
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Berlin , Germany 14 - Jul - 2024 18 - Jul - 2024
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New York , United States 14 - Jul - 2024 18 - Jul - 2024
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Amsterdam , Netherlands 14 - Jul - 2024 18 - Jul - 2024
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Madrid , Spain 21 - Jul - 2024 25 - Jul - 2024
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Munich , Germany 21 - Jul - 2024 25 - Jul - 2024
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Berlin , Germany 21 - Jul - 2024 25 - Jul - 2024
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New York , United States 21 - Jul - 2024 25 - Jul - 2024
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Amsterdam , Netherlands 21 - Jul - 2024 25 - Jul - 2024
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Kuala Lumpur , Malaysia 4 - Aug - 2024 8 - Aug - 2024
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London , UK 11 - Aug - 2024 15 - Aug - 2024
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Dubai , UAE 18 - Aug - 2024 22 - Aug - 2024
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Istanbul , Turkey 25 - Aug - 2024 29 - Aug - 2024
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Dubai , UAE 4 - Aug - 2024 8 - Aug - 2024
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Rome , Italy 4 - Aug - 2024 8 - Aug - 2024
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Barcelona , Spain 4 - Aug - 2024 8 - Aug - 2024
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Zurich , Switzerland 4 - Aug - 2024 8 - Aug - 2024
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Madrid , Spain 11 - Aug - 2024 15 - Aug - 2024
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Munich , Germany 11 - Aug - 2024 15 - Aug - 2024
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Berlin , Germany 11 - Aug - 2024 15 - Aug - 2024
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New York , United States 11 - Aug - 2024 15 - Aug - 2024
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Amsterdam , Netherlands 11 - Aug - 2024 15 - Aug - 2024
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Paris , France 18 - Aug - 2024 22 - Aug - 2024
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Hong Kong , Hong Kong 18 - Aug - 2024 22 - Aug - 2024
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Bali , Indonesia 25 - Aug - 2024 29 - Aug - 2024
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Singapore , Singapore 25 - Aug - 2024 29 - Aug - 2024
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Washington , United States 25 - Aug - 2024 29 - Aug - 2024
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Paris , France 4 - Aug - 2024 8 - Aug - 2024
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Hong Kong , Hong Kong 4 - Aug - 2024 8 - Aug - 2024
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London , UK 22 - Sep - 2024 26 - Sep - 2024
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Istanbul , Turkey 1 - Sep - 2024 5 - Sep - 2024
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Kuala Lumpur , Malaysia 8 - Sep - 2024 12 - Sep - 2024
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Dubai , UAE 15 - Sep - 2024 19 - Sep - 2024
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London , UK 1 - Sep - 2024 5 - Sep - 2024
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Madrid , Spain 22 - Sep - 2024 26 - Sep - 2024
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Munich , Germany 22 - Sep - 2024 26 - Sep - 2024
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Berlin , Germany 22 - Sep - 2024 26 - Sep - 2024
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New York , United States 22 - Sep - 2024 26 - Sep - 2024
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Amsterdam , Netherlands 22 - Sep - 2024 26 - Sep - 2024
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Bali , Indonesia 1 - Sep - 2024 5 - Sep - 2024
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Singapore , Singapore 1 - Sep - 2024 5 - Sep - 2024
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Washington , United States 1 - Sep - 2024 5 - Sep - 2024
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Rome , Italy 8 - Sep - 2024 12 - Sep - 2024
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Barcelona , Spain 8 - Sep - 2024 12 - Sep - 2024
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Zurich , Switzerland 8 - Sep - 2024 12 - Sep - 2024
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Paris , France 15 - Sep - 2024 19 - Sep - 2024
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Hong Kong , Hong Kong 15 - Sep - 2024 19 - Sep - 2024
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Madrid , Spain 1 - Sep - 2024 5 - Sep - 2024
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Munich , Germany 1 - Sep - 2024 5 - Sep - 2024
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Berlin , Germany 1 - Sep - 2024 5 - Sep - 2024
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New York , United States 1 - Sep - 2024 5 - Sep - 2024
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Amsterdam , Netherlands 1 - Sep - 2024 5 - Sep - 2024
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Kuala Lumpur , Malaysia 20 - Oct - 2024 24 - Oct - 2024
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London , UK 27 - Oct - 2024 31 - Oct - 2024
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Dubai , UAE 6 - Oct - 2024 10 - Oct - 2024
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Istanbul , Turkey 13 - Oct - 2024 17 - Oct - 2024
Course Details & Registration
Dubai , UAE 20 - Oct - 2024 24 - Oct - 2024
Course Details & Registration
Rome , Italy 20 - Oct - 2024 24 - Oct - 2024
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Barcelona , Spain 20 - Oct - 2024 24 - Oct - 2024
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Zurich , Switzerland 20 - Oct - 2024 24 - Oct - 2024
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Madrid , Spain 27 - Oct - 2024 31 - Oct - 2024
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Munich , Germany 27 - Oct - 2024 31 - Oct - 2024
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Berlin , Germany 27 - Oct - 2024 31 - Oct - 2024
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New York , United States 27 - Oct - 2024 31 - Oct - 2024
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Amsterdam , Netherlands 27 - Oct - 2024 31 - Oct - 2024
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Paris , France 6 - Oct - 2024 10 - Oct - 2024
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Hong Kong , Hong Kong 6 - Oct - 2024 10 - Oct - 2024
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Bali , Indonesia 13 - Oct - 2024 17 - Oct - 2024
Course Details & Registration
Singapore , Singapore 13 - Oct - 2024 17 - Oct - 2024
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Washington , United States 13 - Oct - 2024 17 - Oct - 2024
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Paris , France 20 - Oct - 2024 24 - Oct - 2024
Course Details & Registration
Hong Kong , Hong Kong 20 - Oct - 2024 24 - Oct - 2024
Course Details & Registration
London , UK 17 - Nov - 2024 21 - Nov - 2024
Course Details & Registration
Istanbul , Turkey 24 - Nov - 2024 28 - Nov - 2024
Course Details & Registration
Kuala Lumpur , Malaysia 3 - Nov - 2024 7 - Nov - 2024
Course Details & Registration
Dubai , UAE 10 - Nov - 2024 14 - Nov - 2024
Course Details & Registration
London , UK 24 - Nov - 2024 28 - Nov - 2024
Course Details & Registration
Madrid , Spain 17 - Nov - 2024 21 - Nov - 2024
Course Details & Registration
Munich , Germany 17 - Nov - 2024 21 - Nov - 2024
Course Details & Registration
Berlin , Germany 17 - Nov - 2024 21 - Nov - 2024
Course Details & Registration
New York , United States 17 - Nov - 2024 21 - Nov - 2024
Course Details & Registration
Amsterdam , Netherlands 17 - Nov - 2024 21 - Nov - 2024
Course Details & Registration
Bali , Indonesia 24 - Nov - 2024 28 - Nov - 2024
Course Details & Registration
Singapore , Singapore 24 - Nov - 2024 28 - Nov - 2024
Course Details & Registration
Washington , United States 24 - Nov - 2024 28 - Nov - 2024
Course Details & Registration
Rome , Italy 3 - Nov - 2024 7 - Nov - 2024
Course Details & Registration
Barcelona , Spain 3 - Nov - 2024 7 - Nov - 2024
Course Details & Registration
Zurich , Switzerland 3 - Nov - 2024 7 - Nov - 2024
Course Details & Registration
Paris , France 10 - Nov - 2024 14 - Nov - 2024
Course Details & Registration
Hong Kong , Hong Kong 10 - Nov - 2024 14 - Nov - 2024
Course Details & Registration
Madrid , Spain 24 - Nov - 2024 28 - Nov - 2024
Course Details & Registration
Munich , Germany 24 - Nov - 2024 28 - Nov - 2024
Course Details & Registration
Berlin , Germany 24 - Nov - 2024 28 - Nov - 2024
Course Details & Registration
New York , United States 24 - Nov - 2024 28 - Nov - 2024
Course Details & Registration
Amsterdam , Netherlands 24 - Nov - 2024 28 - Nov - 2024
Course Details & Registration
Kuala Lumpur , Malaysia 15 - Dec - 2024 19 - Dec - 2024
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London , UK 22 - Dec - 2024 26 - Dec - 2024
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Dubai , UAE 8 - Dec - 2024 12 - Dec - 2024
Course Details & Registration
Istanbul , Turkey 1 - Dec - 2024 5 - Dec - 2024
Course Details & Registration
Dubai , UAE 15 - Dec - 2024 19 - Dec - 2024
Course Details & Registration
Rome , Italy 15 - Dec - 2024 19 - Dec - 2024
Course Details & Registration
Barcelona , Spain 15 - Dec - 2024 19 - Dec - 2024
Course Details & Registration
Zurich , Switzerland 15 - Dec - 2024 19 - Dec - 2024
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Madrid , Spain 22 - Dec - 2024 26 - Dec - 2024
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Munich , Germany 22 - Dec - 2024 26 - Dec - 2024
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Berlin , Germany 22 - Dec - 2024 26 - Dec - 2024
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New York , United States 22 - Dec - 2024 26 - Dec - 2024
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Amsterdam , Netherlands 22 - Dec - 2024 26 - Dec - 2024
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Paris , France 8 - Dec - 2024 12 - Dec - 2024
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Hong Kong , Hong Kong 8 - Dec - 2024 12 - Dec - 2024
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Bali , Indonesia 1 - Dec - 2024 5 - Dec - 2024
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Singapore , Singapore 1 - Dec - 2024 5 - Dec - 2024
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Washington , United States 1 - Dec - 2024 5 - Dec - 2024
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Paris , France 15 - Dec - 2024 19 - Dec - 2024
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Hong Kong , Hong Kong 15 - Dec - 2024 19 - Dec - 2024
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Course Syllabus

Introduction

The facilities management (FM) function continues to evolve, as do the range of responsibilities and the methods employed to deliver services. This workshop covers the entire FM range, offering the latest thinking in the profession. It confronts head-on the practical problems encountered on the ground and offers real solutions. Key to the success of individuals in this arena is the ability to deal with people and manage change, hence the workshop format of this course which enables participants to confront the implications of their actions in a ‘safe’ environment.

Objectives

Depending on the particular focus required (see ‘Special features’, below), this programme will give participants:

  • An update on current best practice in FM
  • Greater awareness of the customer / financial / organisational context in which the FM function operates
  • A complete view of the role and responsibilities of the FM function
  • Practical advice and guidance on selection and management of suppliers
  • Greater awareness of health and safety compliance issues, risk management and business continuity
  • An appreciation of the importance and benefits of good project management

Course outline

Defining FM

  • What is Facilities Management (FM)? – ‘the facilities umbrella’
  • Defining FM within an organisation
  • The 8 key roles of FM
  • FM – overhead or profit centre?
  • The strategic importance of managing facilities
  • Developing an FM plan and team

Establishing control of support services

  • Identifying and reviewing support service requirements
  • Profiling current service levels and costs
  • Reviewing contracted services
  • Outsourcing v in-sourcing
  • Contract ‘bundling’ and ‘aggregation’
  • Determining and implementing a contract strategy

Focusing on the customer

  • Understanding customer business needs and objectives
  • Engaging the customer
  • Customer service strategy
  • Developing a customer action plan
  • The pursuit of excellence

Managing the budget

  • Harnessing cost data
  • Identify spending patterns
  • Building up the budget plan
  • Defending the plan
  • Control mechanisms and reports
  • How to maximise the budget

Understanding service contracts

  • What is a contract and why do we need them?
  • Tender terms
  • Objectives and understanding what the contractor wants
  • Contract structure explained
  • Terms and conditions
  • Specifications – output v input
  • Schedules of tender
  • Supplier ‘own’ contracts – common traps!

Controlling the tender process

  • Why tender?
  • Tender timetable
  • Roles and responsibilities
  • Tender stages
  • Tender board interview techniques
  • Negotiation techniques
  • Award and debriefing
  • TUPE issues

Mobilisation of service contracts

  • Managing change
  • Implementation programme
  • Briefings and site familiarisation
  • Lines of communication
  • Procedures and manuals
  • Handover arrangements

In-contract management

  • Review and revise contract strategy objectives
  • Building successful contract management relationships
  • Monitoring process step by step
  • Service level agreements and KPIs demystified
  • Reports that inform and managing contract meetings
  • Contract review process and dealing with contract variations
  • How to handle disputes and contract termination
  • Planning and preparing for re-tendering
  • Practical tips on managing support services

Compliance and risk management

  • What legislation and who is accountable?
  • Developing a safety policy
  • Managing safety
  • How to carry out a risk assessment
  • Permits to work
  • Practical guidelines to handling emergencies
  • Business continuity – FM’s role

Managing a project (eg, a relocation)

  • How to get started – plan, brief, consult
  • Understanding the building – structure, design constraints
  • Space – cost, open plan, storage, restaurant, nursery, gym
  • Moving people – the issues and how to avoid the pain
  • Removal contracts – the pitfalls
  • Managing a ‘happy’ move
  • Settling in or ‘Happy ever after’!

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FMT12

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FMT8

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FMT15

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FMT7

Health and Safety For Facilities Management Course

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FMT3

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Develop skills in business continuity planning and management in this training course. Learn techniques to ensure facility resilience.