Documents and Records Management Compliance Course

Master documents and records management compliance techniques. Enroll in this training course to ensure effective management of organizational records. BMC Training offers Documents and Records Management Compliance Course in Secretarial and Administration Courses.

  • English
  • 240 Training Sessions
  • Confirmed
  • One Week
Documents and Records Management Compliance Training Course

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Type a city name or a month
Venue Start Date End Date Net Fees Details & Registration
Rome , Italy 23 - Feb - 2025 27 - Feb - 2025 7300 GBP
Kuala Lumpur , Malaysia 23 - Feb - 2025 27 - Feb - 2025 4750 GBP
Barcelona , Spain 23 - Feb - 2025 27 - Feb - 2025 6950 GBP
Zurich , Switzerland 23 - Feb - 2025 27 - Feb - 2025 7950 GBP
Madrid , Spain 16 - Feb - 2025 20 - Feb - 2025 6950 GBP
London , UK 16 - Feb - 2025 20 - Feb - 2025 4950 GBP
Munich , Germany 16 - Feb - 2025 20 - Feb - 2025 7900 GBP
Berlin , Germany 16 - Feb - 2025 20 - Feb - 2025 7900 GBP
New York , United States 16 - Feb - 2025 20 - Feb - 2025 10900 GBP
Amsterdam , Netherlands 16 - Feb - 2025 20 - Feb - 2025 8100 GBP
Milan , Italy 16 - Feb - 2025 20 - Feb - 2025 6950 GBP
Paris , France 9 - Feb - 2025 13 - Feb - 2025 6700 GBP
Dubai , UAE 9 - Feb - 2025 13 - Feb - 2025 4987.5 GBP
Hong Kong , Hong Kong 9 - Feb - 2025 13 - Feb - 2025 8500 GBP
Tokyo , Japan 9 - Feb - 2025 13 - Feb - 2025 9750 GBP
Paris , France 23 - Feb - 2025 27 - Feb - 2025 6700 GBP
Dubai , UAE 23 - Feb - 2025 27 - Feb - 2025 4987.5 GBP
Hong Kong , Hong Kong 23 - Feb - 2025 27 - Feb - 2025 8500 GBP
Tokyo , Japan 23 - Feb - 2025 27 - Feb - 2025 9750 GBP
Interlaken , Switzerland 23 - Feb - 2025 27 - Feb - 2025 8950 GBP
Sydney , Australia 23 - Feb - 2025 27 - Feb - 2025 10900 GBP
Madrid , Spain 16 - Mar - 2025 20 - Mar - 2025 6950 GBP
Munich , Germany 16 - Mar - 2025 20 - Mar - 2025 7900 GBP
Berlin , Germany 16 - Mar - 2025 20 - Mar - 2025 7900 GBP
New York , United States 16 - Mar - 2025 20 - Mar - 2025 10900 GBP
London , UK 16 - Mar - 2025 20 - Mar - 2025 4950 GBP
Amsterdam , Netherlands 16 - Mar - 2025 20 - Mar - 2025 8100 GBP
Milan , Italy 16 - Mar - 2025 20 - Mar - 2025 6950 GBP
Bali , Indonesia 9 - Mar - 2025 13 - Mar - 2025 8100 GBP
Istanbul , Turkey 9 - Mar - 2025 13 - Mar - 2025 4700 GBP
Singapore , Singapore 9 - Mar - 2025 13 - Mar - 2025 7500 GBP
Washington , United States 9 - Mar - 2025 13 - Mar - 2025 11000 GBP
Rome , Italy 2 - Mar - 2025 6 - Mar - 2025 7300 GBP
Kuala Lumpur , Malaysia 2 - Mar - 2025 6 - Mar - 2025 4750 GBP
Barcelona , Spain 2 - Mar - 2025 6 - Mar - 2025 6950 GBP
Zurich , Switzerland 2 - Mar - 2025 6 - Mar - 2025 7950 GBP
Paris , France 23 - Mar - 2025 27 - Mar - 2025 6700 GBP
Dubai , UAE 23 - Mar - 2025 27 - Mar - 2025 4987.5 GBP
Hong Kong , Hong Kong 23 - Mar - 2025 27 - Mar - 2025 8500 GBP
Tokyo , Japan 23 - Mar - 2025 27 - Mar - 2025 9750 GBP
Madrid , Spain 9 - Mar - 2025 13 - Mar - 2025 6950 GBP
London , UK 9 - Mar - 2025 13 - Mar - 2025 4950 GBP
Munich , Germany 9 - Mar - 2025 13 - Mar - 2025 7900 GBP
Berlin , Germany 9 - Mar - 2025 13 - Mar - 2025 7900 GBP
New York , United States 9 - Mar - 2025 13 - Mar - 2025 10900 GBP
Amsterdam , Netherlands 9 - Mar - 2025 13 - Mar - 2025 8100 GBP
Milan , Italy 9 - Mar - 2025 13 - Mar - 2025 6950 GBP
Interlaken , Switzerland 2 - Mar - 2025 6 - Mar - 2025 8950 GBP
Taipei , Taiwan 9 - Mar - 2025 13 - Mar - 2025 9300 GBP
Sydney , Australia 2 - Mar - 2025 6 - Mar - 2025 10900 GBP
Rome , Italy 27 - Apr - 2025 1 - May - 2025 7300 GBP
Kuala Lumpur , Malaysia 27 - Apr - 2025 1 - May - 2025 4750 GBP
Barcelona , Spain 27 - Apr - 2025 1 - May - 2025 6950 GBP
Zurich , Switzerland 27 - Apr - 2025 1 - May - 2025 7950 GBP
Madrid , Spain 6 - Apr - 2025 10 - Apr - 2025 6950 GBP
London , UK 6 - Apr - 2025 10 - Apr - 2025 4950 GBP
Munich , Germany 6 - Apr - 2025 10 - Apr - 2025 7900 GBP
Berlin , Germany 6 - Apr - 2025 10 - Apr - 2025 7900 GBP
New York , United States 6 - Apr - 2025 10 - Apr - 2025 10900 GBP
Amsterdam , Netherlands 6 - Apr - 2025 10 - Apr - 2025 8100 GBP
Milan , Italy 6 - Apr - 2025 10 - Apr - 2025 6950 GBP
Paris , France 13 - Apr - 2025 17 - Apr - 2025 6700 GBP
Dubai , UAE 13 - Apr - 2025 17 - Apr - 2025 4987.5 GBP
Hong Kong , Hong Kong 13 - Apr - 2025 17 - Apr - 2025 8500 GBP
Tokyo , Japan 13 - Apr - 2025 17 - Apr - 2025 9750 GBP
Bali , Indonesia 20 - Apr - 2025 24 - Apr - 2025 8100 GBP
Istanbul , Turkey 20 - Apr - 2025 24 - Apr - 2025 4700 GBP
Singapore , Singapore 20 - Apr - 2025 24 - Apr - 2025 7500 GBP
Washington , United States 20 - Apr - 2025 24 - Apr - 2025 11000 GBP
Paris , France 27 - Apr - 2025 1 - May - 2025 6700 GBP
Dubai , UAE 27 - Apr - 2025 1 - May - 2025 4987.5 GBP
Hong Kong , Hong Kong 27 - Apr - 2025 1 - May - 2025 8500 GBP
Tokyo , Japan 27 - Apr - 2025 1 - May - 2025 9750 GBP
Interlaken , Switzerland 27 - Apr - 2025 1 - May - 2025 8950 GBP
Sydney , Australia 27 - Apr - 2025 1 - May - 2025 10900 GBP
Taipei , Taiwan 20 - Apr - 2025 24 - Apr - 2025 9300 GBP
Madrid , Spain 11 - May - 2025 15 - May - 2025 6950 GBP
London , UK 11 - May - 2025 15 - May - 2025 4950 GBP
Munich , Germany 11 - May - 2025 15 - May - 2025 7900 GBP
Berlin , Germany 11 - May - 2025 15 - May - 2025 7900 GBP
New York , United States 11 - May - 2025 15 - May - 2025 10900 GBP
Amsterdam , Netherlands 11 - May - 2025 15 - May - 2025 8100 GBP
Milan , Italy 11 - May - 2025 15 - May - 2025 6950 GBP
Bali , Indonesia 4 - May - 2025 8 - May - 2025 8100 GBP
Istanbul , Turkey 4 - May - 2025 8 - May - 2025 4700 GBP
Singapore , Singapore 4 - May - 2025 8 - May - 2025 7500 GBP
Washington , United States 4 - May - 2025 8 - May - 2025 11000 GBP
Rome , Italy 18 - May - 2025 22 - May - 2025 7300 GBP
Kuala Lumpur , Malaysia 18 - May - 2025 22 - May - 2025 4750 GBP
Barcelona , Spain 18 - May - 2025 22 - May - 2025 6950 GBP
Zurich , Switzerland 18 - May - 2025 22 - May - 2025 7950 GBP
Paris , France 25 - May - 2025 29 - May - 2025 6700 GBP
Dubai , UAE 25 - May - 2025 29 - May - 2025 4987.5 GBP
Hong Kong , Hong Kong 25 - May - 2025 29 - May - 2025 8500 GBP
Tokyo , Japan 25 - May - 2025 29 - May - 2025 9750 GBP
Madrid , Spain 4 - May - 2025 8 - May - 2025 6950 GBP
London , UK 4 - May - 2025 8 - May - 2025 4950 GBP
Munich , Germany 4 - May - 2025 8 - May - 2025 7900 GBP
Berlin , Germany 4 - May - 2025 8 - May - 2025 7900 GBP
New York , United States 4 - May - 2025 8 - May - 2025 10900 GBP
Amsterdam , Netherlands 4 - May - 2025 8 - May - 2025 8100 GBP
Milan , Italy 4 - May - 2025 8 - May - 2025 6950 GBP
Taipei , Taiwan 4 - May - 2025 8 - May - 2025 9300 GBP
Interlaken , Switzerland 18 - May - 2025 22 - May - 2025 8950 GBP
Sydney , Australia 18 - May - 2025 22 - May - 2025 10900 GBP
Rome , Italy 8 - Jun - 2025 12 - Jun - 2025 7300 GBP
Kuala Lumpur , Malaysia 8 - Jun - 2025 12 - Jun - 2025 4750 GBP
Barcelona , Spain 8 - Jun - 2025 12 - Jun - 2025 6950 GBP
Zurich , Switzerland 8 - Jun - 2025 12 - Jun - 2025 7950 GBP
Madrid , Spain 15 - Jun - 2025 19 - Jun - 2025 6950 GBP
London , UK 15 - Jun - 2025 19 - Jun - 2025 4950 GBP
Munich , Germany 15 - Jun - 2025 19 - Jun - 2025 7900 GBP
Berlin , Germany 15 - Jun - 2025 19 - Jun - 2025 7900 GBP
New York , United States 15 - Jun - 2025 19 - Jun - 2025 10900 GBP
Amsterdam , Netherlands 15 - Jun - 2025 19 - Jun - 2025 8100 GBP
Milan , Italy 15 - Jun - 2025 19 - Jun - 2025 6950 GBP
Paris , France 22 - Jun - 2025 26 - Jun - 2025 6700 GBP
Dubai , UAE 22 - Jun - 2025 26 - Jun - 2025 4987.5 GBP
Hong Kong , Hong Kong 22 - Jun - 2025 26 - Jun - 2025 8500 GBP
Tokyo , Japan 22 - Jun - 2025 26 - Jun - 2025 9750 GBP
Bali , Indonesia 1 - Jun - 2025 5 - Jun - 2025 8100 GBP
Istanbul , Turkey 1 - Jun - 2025 5 - Jun - 2025 4700 GBP
Singapore , Singapore 1 - Jun - 2025 5 - Jun - 2025 7500 GBP
Washington , United States 1 - Jun - 2025 5 - Jun - 2025 11000 GBP
Paris , France 8 - Jun - 2025 12 - Jun - 2025 6700 GBP
Dubai , UAE 8 - Jun - 2025 12 - Jun - 2025 4987.5 GBP
Hong Kong , Hong Kong 8 - Jun - 2025 12 - Jun - 2025 8500 GBP
Tokyo , Japan 8 - Jun - 2025 12 - Jun - 2025 9750 GBP
Interlaken , Switzerland 8 - Jun - 2025 12 - Jun - 2025 8950 GBP
Sydney , Australia 8 - Jun - 2025 12 - Jun - 2025 10900 GBP
Taipei , Taiwan 1 - Jun - 2025 5 - Jun - 2025 9300 GBP
Madrid , Spain 6 - Jul - 2025 10 - Jul - 2025 6950 GBP
London , UK 6 - Jul - 2025 10 - Jul - 2025 4950 GBP
Munich , Germany 6 - Jul - 2025 10 - Jul - 2025 7900 GBP
Berlin , Germany 6 - Jul - 2025 10 - Jul - 2025 7900 GBP
New York , United States 6 - Jul - 2025 10 - Jul - 2025 10900 GBP
Amsterdam , Netherlands 6 - Jul - 2025 10 - Jul - 2025 8100 GBP
Milan , Italy 6 - Jul - 2025 10 - Jul - 2025 6950 GBP
Bali , Indonesia 13 - Jul - 2025 17 - Jul - 2025 8100 GBP
Istanbul , Turkey 13 - Jul - 2025 17 - Jul - 2025 4700 GBP
Singapore , Singapore 13 - Jul - 2025 17 - Jul - 2025 7500 GBP
Washington , United States 13 - Jul - 2025 17 - Jul - 2025 11000 GBP
Bali , Indonesia 20 - Jul - 2025 24 - Jul - 2025 8100 GBP
Istanbul , Turkey 20 - Jul - 2025 24 - Jul - 2025 4700 GBP
Singapore , Singapore 20 - Jul - 2025 24 - Jul - 2025 7500 GBP
Washington , United States 20 - Jul - 2025 24 - Jul - 2025 11000 GBP
Paris , France 27 - Jul - 2025 31 - Jul - 2025 6700 GBP
Dubai , UAE 27 - Jul - 2025 31 - Jul - 2025 4987.5 GBP
Hong Kong , Hong Kong 27 - Jul - 2025 31 - Jul - 2025 8500 GBP
Tokyo , Japan 27 - Jul - 2025 31 - Jul - 2025 9750 GBP
Madrid , Spain 13 - Jul - 2025 17 - Jul - 2025 6950 GBP
London , UK 13 - Jul - 2025 17 - Jul - 2025 4950 GBP
Munich , Germany 13 - Jul - 2025 17 - Jul - 2025 7900 GBP
Berlin , Germany 13 - Jul - 2025 17 - Jul - 2025 7900 GBP
New York , United States 13 - Jul - 2025 17 - Jul - 2025 10900 GBP
Madrid , Spain 20 - Jul - 2025 24 - Jul - 2025 6950 GBP
Amsterdam , Netherlands 13 - Jul - 2025 17 - Jul - 2025 8100 GBP
Milan , Italy 13 - Jul - 2025 17 - Jul - 2025 6950 GBP
London , UK 20 - Jul - 2025 24 - Jul - 2025 4950 GBP
Munich , Germany 20 - Jul - 2025 24 - Jul - 2025 7900 GBP
Berlin , Germany 20 - Jul - 2025 24 - Jul - 2025 7900 GBP
New York , United States 20 - Jul - 2025 24 - Jul - 2025 10900 GBP
Amsterdam , Netherlands 20 - Jul - 2025 24 - Jul - 2025 8100 GBP
Milan , Italy 20 - Jul - 2025 24 - Jul - 2025 6950 GBP
Taipei , Taiwan 13 - Jul - 2025 17 - Jul - 2025 9300 GBP
Taipei , Taiwan 20 - Jul - 2025 24 - Jul - 2025 9300 GBP
Rome , Italy 3 - Aug - 2025 7 - Aug - 2025 7300 GBP
Kuala Lumpur , Malaysia 3 - Aug - 2025 7 - Aug - 2025 4750 GBP
Barcelona , Spain 3 - Aug - 2025 7 - Aug - 2025 6950 GBP
Zurich , Switzerland 3 - Aug - 2025 7 - Aug - 2025 7950 GBP
Madrid , Spain 10 - Aug - 2025 14 - Aug - 2025 6950 GBP
London , UK 10 - Aug - 2025 14 - Aug - 2025 4950 GBP
Munich , Germany 10 - Aug - 2025 14 - Aug - 2025 7900 GBP
Berlin , Germany 10 - Aug - 2025 14 - Aug - 2025 7900 GBP
New York , United States 10 - Aug - 2025 14 - Aug - 2025 10900 GBP
Amsterdam , Netherlands 10 - Aug - 2025 14 - Aug - 2025 8100 GBP
Milan , Italy 10 - Aug - 2025 14 - Aug - 2025 6950 GBP
Paris , France 17 - Aug - 2025 21 - Aug - 2025 6700 GBP
Dubai , UAE 17 - Aug - 2025 21 - Aug - 2025 4987.5 GBP
Hong Kong , Hong Kong 17 - Aug - 2025 21 - Aug - 2025 8500 GBP
Tokyo , Japan 17 - Aug - 2025 21 - Aug - 2025 9750 GBP
Bali , Indonesia 24 - Aug - 2025 28 - Aug - 2025 8100 GBP
Istanbul , Turkey 24 - Aug - 2025 28 - Aug - 2025 4700 GBP
Singapore , Singapore 24 - Aug - 2025 28 - Aug - 2025 7500 GBP
Washington , United States 24 - Aug - 2025 28 - Aug - 2025 11000 GBP
Paris , France 3 - Aug - 2025 7 - Aug - 2025 6700 GBP
Dubai , UAE 3 - Aug - 2025 7 - Aug - 2025 4987.5 GBP
Hong Kong , Hong Kong 3 - Aug - 2025 7 - Aug - 2025 8500 GBP
Tokyo , Japan 3 - Aug - 2025 7 - Aug - 2025 9750 GBP
Interlaken , Switzerland 3 - Aug - 2025 7 - Aug - 2025 8950 GBP
Sydney , Australia 3 - Aug - 2025 7 - Aug - 2025 10900 GBP
Taipei , Taiwan 24 - Aug - 2025 28 - Aug - 2025 9300 GBP
Madrid , Spain 28 - Sep - 2025 2 - Oct - 2025 6950 GBP
London , UK 28 - Sep - 2025 2 - Oct - 2025 4950 GBP
Munich , Germany 28 - Sep - 2025 2 - Oct - 2025 7900 GBP
Berlin , Germany 28 - Sep - 2025 2 - Oct - 2025 7900 GBP
New York , United States 28 - Sep - 2025 2 - Oct - 2025 10900 GBP
Amsterdam , Netherlands 28 - Sep - 2025 2 - Oct - 2025 8100 GBP
Milan , Italy 28 - Sep - 2025 2 - Oct - 2025 6950 GBP
Bali , Indonesia 7 - Sep - 2025 11 - Sep - 2025 8100 GBP
Istanbul , Turkey 7 - Sep - 2025 11 - Sep - 2025 4700 GBP
Singapore , Singapore 7 - Sep - 2025 11 - Sep - 2025 7500 GBP
Washington , United States 7 - Sep - 2025 11 - Sep - 2025 11000 GBP
Rome , Italy 14 - Sep - 2025 18 - Sep - 2025 7300 GBP
Kuala Lumpur , Malaysia 14 - Sep - 2025 18 - Sep - 2025 4750 GBP
Barcelona , Spain 14 - Sep - 2025 18 - Sep - 2025 6950 GBP
Zurich , Switzerland 14 - Sep - 2025 18 - Sep - 2025 7950 GBP
Paris , France 21 - Sep - 2025 25 - Sep - 2025 6700 GBP
Dubai , UAE 21 - Sep - 2025 25 - Sep - 2025 4987.5 GBP
Hong Kong , Hong Kong 21 - Sep - 2025 25 - Sep - 2025 8500 GBP
Tokyo , Japan 21 - Sep - 2025 25 - Sep - 2025 9750 GBP
Madrid , Spain 7 - Sep - 2025 11 - Sep - 2025 6950 GBP
London , UK 7 - Sep - 2025 11 - Sep - 2025 4950 GBP
Munich , Germany 7 - Sep - 2025 11 - Sep - 2025 7900 GBP
Berlin , Germany 7 - Sep - 2025 11 - Sep - 2025 7900 GBP
New York , United States 7 - Sep - 2025 11 - Sep - 2025 10900 GBP
Amsterdam , Netherlands 7 - Sep - 2025 11 - Sep - 2025 8100 GBP
Milan , Italy 7 - Sep - 2025 11 - Sep - 2025 6950 GBP
Taipei , Taiwan 7 - Sep - 2025 11 - Sep - 2025 9300 GBP
Interlaken , Switzerland 14 - Sep - 2025 18 - Sep - 2025 8950 GBP
Sydney , Australia 14 - Sep - 2025 18 - Sep - 2025 10900 GBP
Rome , Italy 19 - Oct - 2025 23 - Oct - 2025 7300 GBP
Kuala Lumpur , Malaysia 19 - Oct - 2025 23 - Oct - 2025 4750 GBP
Barcelona , Spain 19 - Oct - 2025 23 - Oct - 2025 6950 GBP
Zurich , Switzerland 19 - Oct - 2025 23 - Oct - 2025 7950 GBP
Paris , France 5 - Oct - 2025 9 - Oct - 2025 6700 GBP
Dubai , UAE 5 - Oct - 2025 9 - Oct - 2025 4987.5 GBP
Hong Kong , Hong Kong 5 - Oct - 2025 9 - Oct - 2025 8500 GBP
Tokyo , Japan 5 - Oct - 2025 9 - Oct - 2025 9750 GBP
Bali , Indonesia 12 - Oct - 2025 16 - Oct - 2025 8100 GBP
Istanbul , Turkey 12 - Oct - 2025 16 - Oct - 2025 4700 GBP
Singapore , Singapore 12 - Oct - 2025 16 - Oct - 2025 7500 GBP
Washington , United States 12 - Oct - 2025 16 - Oct - 2025 11000 GBP
Paris , France 19 - Oct - 2025 23 - Oct - 2025 6700 GBP
Dubai , UAE 19 - Oct - 2025 23 - Oct - 2025 4987.5 GBP
Hong Kong , Hong Kong 19 - Oct - 2025 23 - Oct - 2025 8500 GBP
Tokyo , Japan 19 - Oct - 2025 23 - Oct - 2025 9750 GBP
Interlaken , Switzerland 19 - Oct - 2025 23 - Oct - 2025 8950 GBP
Sydney , Australia 19 - Oct - 2025 23 - Oct - 2025 10900 GBP
Taipei , Taiwan 12 - Oct - 2025 16 - Oct - 2025 9300 GBP

Course Syllabus

Introduction

Managing documents, records and content can be difficult. How do you best capture, manage and store the documents and records in your organisation? Does your approach meet compliance requirements, regulations and standards? What is the best way to manage emails, web pages and electronic documents and records? How do you find the right documents and records when you need them? How does workflow and business process management work with documents and records management to help increase efficiency within your company? ISO 15489 is the international standard for records management. It is about attaining a records management benchmark of best practice, setting up methodology, processes and the resulting data storage and using an electronic records management system.

This programme covers the strategies, tools, and technologies used to capture, categorise, manage, store, preserve (archive), and deliver documents and records in support of business processes. This programme also covers the core components of ISO 15489 so that organisations become compliant with best practices.
In this programme you will learn how to:

  • Understand the key concepts and overall architectural scope
  • Develop business cases and business requirements
  • Use the concepts of document and records management to deliver business drivers
  • Link how document and records management can be implemented across your organisation
  • Explore the implications of an Enterprise Content Management (ECM) strategy in conjunction with document and records management
  • Understand the key concepts and overall scope of ISO 15489 and how to apply ISO 15489 in your organisation

Objectives

  • To understand document and records management lifecycle
  • To understand ISO 15489 records management standard
  • Review how to implement a records management system based on ISO 15489
  • Help create business case and requirements for the selection and procurement of document and records management
  • Create a document and records management plan of action to implement in their organization and learn from best practice implementations and case studies
  • Concepts for managing information and content, such workflow, business process and collaboration
  • Review industry leading solutions and vendors in this marketplace
    Using metadata, business classification scheme, taxonomy and setting retention plans
  • Lean about legislation, standards and regulation
  • Set up search and retrieval
  • Setting up access controls and security
  • Develop storage models, audit trail and storage technologies

Content

Day One

Strategy and understanding key elements of Documents & Records Management Compliance

  • Introduce document and records management
  • ISO 15489 Part 1 and Part 2 overview
  • Business case and drivers
  • Business requirements for managing document and records
  • Managing information as an asset
  • Understanding the terminology
  • Document and records management strategies
  • Information governance

Day Two

Concepts and set up components

  • Document and records lifecycle
  • Capture and storage management
  • Storage and handling
  • Preservation and archiving
  • Metadata and indexing
  • Classification schemes
  • Searching and retrieving
  • Controls and security
  • Legislation, standards and regulation

Day Three

Process and delivery

  • Information gathering: audit and survey
  • Building a business case
  • Business requirements
  • ISO 15489 Part 1
    • How to set ISO 15489 policies and standards
    • Assigning responsibilities and authorities
    • Establishing procedures and guidelines
  • Business classification scheme
  • IT infrastructure details
  • Model office and rollout

Day Four

Implementation Planning

  • Implementation planning
  • ISO 15489 Part 2
    • Designing, implementing and administering specialized systems for managing records
    • Integrating records management into business systems and processes
  • Information audit: monitoring compliance
  • Project and programme planning

Day Five

Case Studies

  • Introduction to case studies
  • Group 1 – Strategy: Developing a business case
  • Group 2 – Concepts: Training and awareness programme
  • Group 3 – Process: Developing policy and standards

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