This course introduces a unique and practical coaching style as a way of interacting with colleagues, managing direct-reports, helping others solve problems, responding to change, making effective choices and developing professionally. It draws from four evidence-based models for interacting with others and facilitating change - solution-focused therapy, cognitive-behavioral therapy, motivational interviewing, and transactional analysis – and reframes them so that they are congruent with managerial and leadership terminology and provide a practical set of methods and tools for today’s healthcare leader. This course is a "must attend" for those wanting to develop or hone their existing coaching skills.
On completion of this course you should be able to:
- Develop a practical and meaningful approach to understand how to have effective helping conversations with subordinates and co-workers.
- Learn and demonstrate a very different set of skills, including listening, questioning, guiding, and helping others learn to solve your own problems.
- Learn a real-world application on how to adapt your leadership style to be a more effective coach.
- Identify the concepts presented on coaching styles, besides using a sophisticated set of tools to support leading an ever evolving and complex workforce.
- Discuss the scenarios needed to demonstrate how to apply the concepts with the content being relevant beyond the healthcare industry.
- Develop your understanding of the overall importance of coaching as a management imperative by using practical tools for the healthcare executive. Find a resolution to social or political problem situations
- Improve personal or professional effectiveness.
- Tap into unused or undeveloped potential so as to increase your professional talents.
- Discuss a practical set of methods and tools for today’s healthcare leader.
- The Mystique of Leadership
- Medicine is a prestigious profession
- The elite professional
- From "ME" to "WE"
- Fitting square pegs into round hole
- A different type of leader
- Coaching as a leadership style
- The Nature of Helping Conversations
- The Structure of Coaching
- Support-for-Thought: Adult-to-Adult Communication
- Support-for-Thought: Intelligent Listening
- Becoming a Solution-focused Leader
- Challenge-for-Thought: Designing the Future
- Challenge-for-Action: A Path to Doing
- Challenge-for-Action: Go Slow to Go Fast
- Support-for-Action: Readiness for Change
- Support-for-Action: Importance and Confidence
- A Coaching Roadmap: Putting it All Together