/  Certified Training and Development Professional
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BMC Training provides on 16 Oct 2022 Certified Training and Development Professional course [Human Resource Management] in Zurich,Switzerland


Training and development professionals involved in the process of training needs analysis, coordinating and organizing training programs, and evaluating the results of training.


  • dentify the strategic significance of training through emphasis on aligning training with strategy, marketing training within the organization and partnering with managers and supervisors.
  • List the strategic, tactical and administrative competencies of the training professional.
  • Use appropriate methods to conduct a Training Needs Assessment (TNA).
  • Examine ways to select internal trainers and Subject Matter Experts (SMEs) and to hire external consultants.
  • Demonstrate the success of training at all evaluation levels - from reaction to Return On Investment (ROI).


Day One

The Strategic Framework of Training: An Overview

  • The Role of a Training Department
  • Approaches Aligning Training with Strategy:
    • From Top-Down to Pulse-Taking
  • Marketing Training within the Organization:
    • Training Preparations
    • Guidelines for Promotional Material
    • Your Training Announcement Template
  • Partnering with Managers and Supervisors:
    • The Style Inventory
    • Planning, Preparation, Presentation and Follow-Up With Managers and Supervisors

Day Two

Competencies of the Training Manager/Coordinator

  • Competency Defined: The Iceberg Metaphor
  • Competency: Components and Types
  • Strategic and Tactical Competencies
  • Planning and Administrative Competencies
  • Overview of the 2013 ASTD Competency Framework

Day Three

The Role of the Training Professional in Training Needs Assessment (TNA)

  • The Training Assessment Process
  • Why Identify Needs?
  • Data Collection Methods: Quantitative and Qualitative
  • Approachesto Identifying Needs
  • Advantages and Disadvantages of Quantitative and Qualitative Methods

Day Four

Selecting Subject Matter Experts (SMEs)

  • Qualificationsfor Internal Trainers
  • Internal Trainer Selection Process
  • Feedback and Coaching Template for Internal Trainers

Day Five

Hiring a Consultant or External Trainer

  • Screening Consultants Criteria Worksheet
  • Proposal Evaluation
  • Review of a Training Proposal
  • Consultant Interview Evaluation Questions
  • Monitoring Consultant Performance: Beginning, During, Closing

Demonstrating the Success of Training

  • Lessons on How to Evaluate Training
  • The Four Levels of Evaluation
  • Linking Evaluation Levels with TNA and Instructional Learning Objectives (ILOs)
  • Components of a Complete ILO
  • Jack Phillips' ROI Process Model
  • Tabulating Program Costs
  • Calculating ROI

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Course Details
  • Code HRM24
  • DATE    Oct 16 2022 - Oct 20 2022
  • Zurich , Zurich Marriott
  • +44 7493377144
  • [email protected]

Fees Per Person

7500 GBP + VAT
Other Dates

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