Leadership and Decision - Making in Crisis and Emergency Situations Course

BMC Training provides Leadership and Decision - Making in Crisis and Emergency Situations in Management and Leadership. There are 38 training sessions in different cities.

Leadership and Decision - Making in Crisis and Emergency Situations Course Schedule

Type a city name
Venue Start Date End Date Details
London , UK 17 - 12 - 2023 21 - 12 - 2023
Details
Dubai , UAE 24 - 12 - 2023 28 - 12 - 2023
Details
Istanbul , Turkey 10 - 12 - 2023 14 - 12 - 2023
Details
Kuala Lumpur , Malaysia 3 - 12 - 2023 7 - 12 - 2023
Details
Dubai , UAE 10 - 12 - 2023 14 - 12 - 2023
Details
London , UK 10 - 12 - 2023 14 - 12 - 2023
Details
Paris , France 24 - 12 - 2023 28 - 12 - 2023
Details
Paris , France 10 - 12 - 2023 14 - 12 - 2023
Details
Istanbul , Turkey 28 - 1 - 2024 1 - 2 - 2024
Details
Dubai , UAE 21 - 1 - 2024 25 - 1 - 2024
Details
Dubai , UAE 14 - 1 - 2024 18 - 1 - 2024
Details
Kuala Lumpur , Malaysia 7 - 1 - 2024 11 - 1 - 2024
Details
London , UK 21 - 1 - 2024 25 - 1 - 2024
Details
Paris , France 21 - 1 - 2024 25 - 1 - 2024
Details
Paris , France 14 - 1 - 2024 18 - 1 - 2024
Details
London , UK 25 - 2 - 2024 29 - 2 - 2024
Details
Dubai , UAE 18 - 2 - 2024 22 - 2 - 2024
Details
Istanbul , Turkey 11 - 2 - 2024 15 - 2 - 2024
Details
Kuala Lumpur , Malaysia 4 - 2 - 2024 8 - 2 - 2024
Details
Dubai , UAE 11 - 2 - 2024 15 - 2 - 2024
Details
London , UK 11 - 2 - 2024 15 - 2 - 2024
Details
Paris , France 18 - 2 - 2024 22 - 2 - 2024
Details
Paris , France 11 - 2 - 2024 15 - 2 - 2024
Details
Istanbul , Turkey 17 - 3 - 2024 21 - 3 - 2024
Details
Dubai , UAE 10 - 3 - 2024 14 - 3 - 2024
Details
Dubai , UAE 3 - 3 - 2024 7 - 3 - 2024
Details
Kuala Lumpur , Malaysia 24 - 3 - 2024 28 - 3 - 2024
Details
London , UK 10 - 3 - 2024 14 - 3 - 2024
Details
Paris , France 10 - 3 - 2024 14 - 3 - 2024
Details
Paris , France 3 - 3 - 2024 7 - 3 - 2024
Details
London , UK 28 - 4 - 2024 2 - 5 - 2024
Details
Dubai , UAE 7 - 4 - 2024 11 - 4 - 2024
Details
Istanbul , Turkey 14 - 4 - 2024 18 - 4 - 2024
Details
Kuala Lumpur , Malaysia 21 - 4 - 2024 25 - 4 - 2024
Details
Dubai , UAE 14 - 4 - 2024 18 - 4 - 2024
Details
London , UK 14 - 4 - 2024 18 - 4 - 2024
Details
Paris , France 7 - 4 - 2024 11 - 4 - 2024
Details
Paris , France 14 - 4 - 2024 18 - 4 - 2024
Details

Course Description

Introduction

All leaders are sooner or later confronted with the need to lead and manage their team or organization during a crisis or emergency. The skills and competencies that are required to lead in these circumstances are much more demanding of the leader than normal everyday leadership.

Leaders have to make decisions quickly while accepting significant risk in order to achieve a favourable outcome for their organization, its members and clients, as well as the public it serves.

objectives

By the end of this course, participants will be able to:

  • Improve the effectiveness of your reports, proposals, emails, letters and other communication
  • Develop more efficient writing processes, improving project and time management
  • Meet the needs of your readerships/audiences enabling them achieve their own objectives
  • Develop your presentational skills and the techniques to enhance impact and effectiveness
  • Deploy the right techniques, tools and skills for a wide variety of communications challenges

Contents Day One

Psychology and Dynamics of Crises and Emergencies 

  • The nature of crises and emergencies
  • Individual psychology under crisis and emergency conditions
  • Collective psychology under crisis and emergency conditions
  • Evolution and dynamics of crises and emergencies
  • Crises and emergencies don’t just work 8 hour days
  • Tasks of leaders before, during, and after a crisis or emergency 

Day Two

Rational Decision-Making in Crises and Emergencies 

  • Instinct, intuition, and reason
  • Rational decision-making processes
  • Individual and collective decision-making
  • Delegation through mission-based leadership
  • Nested hierarchical planning and operations 

Day Three

Leading Teams and Organizations  

  • Organizational and public responsibilities of leaders in crises and emergencies
  • Crisis/emergency management organization
  • Creating effective and efficient teams through rapid teambuilding
  • Creating effective and efficient interagency cooperation and collaboration
  • Organizational and team dynamics: morale, cohesion, mood, and unity of purpose
  • Principles of operational command and leadership 

Day Four

Solving the Problem: Managing the Crisis or Emergency 

  • Seeking cause and effect to solve the problem, not to attribute blame or responsibility
  • Creating and running a crisis/emergency command centre
  • Elements of risk management: prevention, response, containment, and recovery
  • Principles of business continuity and crisis operations
  • Information gathering and situational awareness
  • Operational rhythm, routines, and information management 

Day Five

Ethical Factors in Crisis and Emergency Leadership

  • Caring for subordinates and their families
  • The leader’s self-care
  • Responsibilities to authorities, the public and/or victims
  • Managing and leveraging the media
  • After-action review and lessons learned processes
  • Preparing for the next crisis or emergency