/  Administration and Office Management - Best Practices and Technologies
All courses in Munich have been cancelled .
BMC Training provides on 6 Sep 2020 Administration and Office Management - Best Practices and Technologies course [Secretarial and Administration] in Munich,Germany

Introduction

Who should attend: Executives, assistants and administrators who are interested in rejuvenating their practices and skills for better performance. The program offers a challenging opportunity to enhance interpersonal communication skills, people skills, and especially English business writing skills. 

Objectives

  • Define the new roles of executive assistants and administrators.
  • Use technology to get more done and to stay connected with the office and their boss.
  • File, document, sort, index and retrieve corporate documents, records, and reports.
  • Identify quality standards for servicing internal and external customers and appreciate the impact of office design on the overall performance.
  • Demonstrate better command of the English language including the meaning and spelling of words, rules of composition, and grammar.

Content

New Roles for New Times

  • The Changing Organization
  • The Role of Management in The Workplace 
  • Optimizing Communication and Influence
  • Fostering a Professional Attitude
  • Producing Results from Various Activities
  • Use of Technology to Get Things Done

Mastering Data Management and Office Etiquette

  • Basic Modern Office Etiquette
  • What Not to Do in your Cubicle
  • Telephone and Email Etiquette, Skills, and Courtesy
  • Records Management (Filing and Documenting Soft and Hard Copies)
  • Indexing, Archiving, and Retrieving Data and Documents
  • Handling Office Finances and Petty Cash

Creating a Motivating and Productive Office Environment

  • Understanding Office Design as Part of Enhancing Productivity
  • Feng Shui Office Design: The Art of Working (Tips and Basic Steps)
  • Communicating with Employees for Better Results
  • Dealing and Communicating with Different Cultures at Work

Advanced Communication Skills for Administrators

  • Preparing Powerful Short Presentations
  • Advanced Business Writing (Reports, Proposals, Faxes, Letters, Memos, Emails, etc.)
  • Dealing with a Difficult Boss

Time and Project Management for Administrators

  • Six Steps to Great Time Management
  • Preparing for Meetings and Conferences 
  • Preparing Meeting Agendas and Minutes
  • The Effective Use of MS Outlook to Manage your Time and Respect Other People’s Agendas
  • Event Planning and Project Management (Template)

The Impact of Technology on the Administrator’s Roles and Tasks

  • The Use of Smart Phones to Stay Connected and Liaise with Others
  • Synchronizing your Smart Phone with your Computer for Updates
  • The Use of Electronic Devices to Research, be Informed and Report on Timely Basis



Related Training Courses

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Course Details
  • Code SAD15
  • TIME    08:00 AM - 11:15 AM
  • DATE    Sep 6 2020 - Sep 10 2020
  • Munich , Pullman Hotel Munich
  • +44 2087206971
  • Support@bmc.net

Fees Per Person

6500 GBP + VAT
Other Dates

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