/  Administration and Office Management - Best Practices and Technologies Training

Administration and Office Management - Best Practices and Technologies Training

BMC Training provides a training course in Administration and Office Management - Best Practices and Technologies in Secretarial and Administration

Course Title
Venue
Start Date
End Date
  • Kuala Lumpur
    21 - 10 - 2018
    25 - 10 - 2018
  • Istanbul
    28 - 10 - 2018
    1 - 11 - 2018
  • Muscat
    21 - 10 - 2018
    25 - 10 - 2018
  • London
    25 - 11 - 2018
    29 - 11 - 2018
  • Dubai
    4 - 11 - 2018
    8 - 11 - 2018
  • Kuala Lumpur
    25 - 11 - 2018
    29 - 11 - 2018
  • Kuala Lumpur
    9 - 12 - 2018
    13 - 12 - 2018
  • Istanbul
    16 - 12 - 2018
    20 - 12 - 2018
  • Muscat
    9 - 12 - 2018
    13 - 12 - 2018
  • London
    20 - 1 - 2019
    24 - 1 - 2019
  • Dubai
    13 - 1 - 2019
    17 - 1 - 2019
  • Paris
    20 - 1 - 2019
    24 - 1 - 2019
  • Kuala Lumpur
    3 - 2 - 2019
    7 - 2 - 2019
  • Istanbul
    24 - 2 - 2019
    28 - 2 - 2019
  • Muscat
    3 - 2 - 2019
    7 - 2 - 2019
  • London
    10 - 3 - 2019
    14 - 3 - 2019
  • Dubai
    3 - 3 - 2019
    7 - 3 - 2019
  • Paris
    10 - 3 - 2019
    14 - 3 - 2019
  • Kuala Lumpur
    28 - 4 - 2019
    2 - 5 - 2019
  • Istanbul
    21 - 4 - 2019
    25 - 4 - 2019
  • Muscat
    28 - 4 - 2019
    2 - 5 - 2019
  • London
    5 - 5 - 2019
    9 - 5 - 2019
  • Dubai
    26 - 5 - 2019
    30 - 5 - 2019
  • Paris
    5 - 5 - 2019
    9 - 5 - 2019
  • Kuala Lumpur
    16 - 6 - 2019
    20 - 6 - 2019
  • Istanbul
    9 - 6 - 2019
    13 - 6 - 2019
  • Muscat
    16 - 6 - 2019
    20 - 6 - 2019
  • London
    14 - 7 - 2019
    18 - 7 - 2019
  • Dubai
    21 - 7 - 2019
    25 - 7 - 2019
  • Paris
    14 - 7 - 2019
    18 - 7 - 2019
  • Kuala Lumpur
    25 - 8 - 2019
    29 - 8 - 2019
  • Istanbul
    4 - 8 - 2019
    8 - 8 - 2019
  • Muscat
    25 - 8 - 2019
    29 - 8 - 2019
  • London
    1 - 9 - 2019
    5 - 9 - 2019
  • Dubai
    8 - 9 - 2019
    12 - 9 - 2019
  • Paris
    1 - 9 - 2019
    5 - 9 - 2019

Introduction

Who should attend: Executives, assistants and administrators who are interested in rejuvenating their practices and skills for better performance. The program offers a challenging opportunity to enhance interpersonal communication skills, people skills, and especially English business writing skills. 

Objectives

  • Define the new roles of executive assistants and administrators.
  • Use technology to get more done and to stay connected with the office and their boss.
  • File, document, sort, index and retrieve corporate documents, records, and reports.
  • Identify quality standards for servicing internal and external customers and appreciate the impact of office design on the overall performance.
  • Demonstrate better command of the English language including the meaning and spelling of words, rules of composition, and grammar.

Content

New Roles for New Times

  • The Changing Organization
  • The Role of Management in The Workplace 
  • Optimizing Communication and Influence
  • Fostering a Professional Attitude
  • Producing Results from Various Activities
  • Use of Technology to Get Things Done

Mastering Data Management and Office Etiquette

  • Basic Modern Office Etiquette
  • What Not to Do in your Cubicle
  • Telephone and Email Etiquette, Skills, and Courtesy
  • Records Management (Filing and Documenting Soft and Hard Copies)
  • Indexing, Archiving, and Retrieving Data and Documents
  • Handling Office Finances and Petty Cash

Creating a Motivating and Productive Office Environment

  • Understanding Office Design as Part of Enhancing Productivity
  • Feng Shui Office Design: The Art of Working (Tips and Basic Steps)
  • Communicating with Employees for Better Results
  • Dealing and Communicating with Different Cultures at Work

Advanced Communication Skills for Administrators

  • Preparing Powerful Short Presentations
  • Advanced Business Writing (Reports, Proposals, Faxes, Letters, Memos, Emails, etc.)
  • Dealing with a Difficult Boss

Time and Project Management for Administrators

  • Six Steps to Great Time Management
  • Preparing for Meetings and Conferences 
  • Preparing Meeting Agendas and Minutes
  • The Effective Use of MS Outlook to Manage your Time and Respect Other People’s Agendas
  • Event Planning and Project Management (Template)

The Impact of Technology on the Administrator’s Roles and Tasks

  • The Use of Smart Phones to Stay Connected and Liaise with Others
  • Synchronizing your Smart Phone with your Computer for Updates
  • The Use of Electronic Devices to Research, be Informed and Report on Timely Basis

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