Successful Procurement Of FM Services Course

BMC Training provides Successful Procurement Of FM Services in Facilities Management Training. There are 38 training sessions in different cities.

Successful Procurement Of FM Services Course Schedule

Type a city name
Venue Start Date End Date Details
London , UK 17 - 12 - 2023 21 - 12 - 2023
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Dubai , UAE 24 - 12 - 2023 28 - 12 - 2023
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Istanbul , Turkey 10 - 12 - 2023 14 - 12 - 2023
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Kuala Lumpur , Malaysia 3 - 12 - 2023 7 - 12 - 2023
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Dubai , UAE 10 - 12 - 2023 14 - 12 - 2023
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London , UK 10 - 12 - 2023 14 - 12 - 2023
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Paris , France 24 - 12 - 2023 28 - 12 - 2023
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Paris , France 10 - 12 - 2023 14 - 12 - 2023
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Istanbul , Turkey 28 - 1 - 2024 1 - 2 - 2024
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Dubai , UAE 21 - 1 - 2024 25 - 1 - 2024
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Dubai , UAE 14 - 1 - 2024 18 - 1 - 2024
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Kuala Lumpur , Malaysia 7 - 1 - 2024 11 - 1 - 2024
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London , UK 21 - 1 - 2024 25 - 1 - 2024
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Paris , France 21 - 1 - 2024 25 - 1 - 2024
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Paris , France 14 - 1 - 2024 18 - 1 - 2024
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London , UK 25 - 2 - 2024 29 - 2 - 2024
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Dubai , UAE 18 - 2 - 2024 22 - 2 - 2024
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Istanbul , Turkey 11 - 2 - 2024 15 - 2 - 2024
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Kuala Lumpur , Malaysia 4 - 2 - 2024 8 - 2 - 2024
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Dubai , UAE 11 - 2 - 2024 15 - 2 - 2024
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London , UK 11 - 2 - 2024 15 - 2 - 2024
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Paris , France 18 - 2 - 2024 22 - 2 - 2024
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Paris , France 11 - 2 - 2024 15 - 2 - 2024
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Istanbul , Turkey 17 - 3 - 2024 21 - 3 - 2024
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Dubai , UAE 10 - 3 - 2024 14 - 3 - 2024
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Dubai , UAE 3 - 3 - 2024 7 - 3 - 2024
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Kuala Lumpur , Malaysia 24 - 3 - 2024 28 - 3 - 2024
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London , UK 10 - 3 - 2024 14 - 3 - 2024
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Paris , France 10 - 3 - 2024 14 - 3 - 2024
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Paris , France 3 - 3 - 2024 7 - 3 - 2024
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London , UK 28 - 4 - 2024 2 - 5 - 2024
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Dubai , UAE 7 - 4 - 2024 11 - 4 - 2024
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Istanbul , Turkey 14 - 4 - 2024 18 - 4 - 2024
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Kuala Lumpur , Malaysia 21 - 4 - 2024 25 - 4 - 2024
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Dubai , UAE 14 - 4 - 2024 18 - 4 - 2024
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London , UK 14 - 4 - 2024 18 - 4 - 2024
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Paris , France 7 - 4 - 2024 11 - 4 - 2024
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Paris , France 14 - 4 - 2024 18 - 4 - 2024
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Course Description

Introduction

This course is designed to guide buyers and managers of FM services through the process of developing a procurement strategy to meet business needs and achieve a ‘best value’ solution.

Participants will be shown how to determine the correct procurement strategy through profiling current services, understanding the actual service requirements and establishing the true cost of service delivery. The structure and content of service contracts and how to specify services clearly and concisely will be explained and participants will learn how to set meaningful service levels to aid performance measurement and control costs. Selection of bidders, the management of a clear tender process specific to services and winning negotiation techniques will also be explained. The interrelationship between procurement and service delivery will be explored, as will the criteria for successful mobilisation and day-to-day management.

Objectives

This course will enhance the participants’ commercial awareness and enable them to:

  • Determine appropriate contract strategies
  • Identify opportunities for service level improvements and cost savings
  • Understand service contracts
  • Manage the tender process
  • Initiate contracted service provision effectively
  • Manage contracts and resolve disputes

Course outline

The procurement process

  • Setting procurement outcomes
  • Who should be involved
  • Reviewing current service provision
  • Service profiling
  • Current cost and future budget
  • Impact of business objectives

Contract strategy

  • Determining a contract strategy
  • Driving out unnecessary costs
  • Setting expectations
  • Culture and constraints
  • Planning and control
  • Contractual relationship style (partnering, alliance, etc)

Understanding service contracts

  • Contract document structure
  • Terms and conditions
  • What type of specification?
  • Pitfalls of supplier contracts
  • How to draft service specifications
  • How to structure pricing schedules

The tender process

  • How to control the process
  • Deadlines and responsibilities
  • Getting the best from bidders
  • Structured evaluation methods
  • Understanding the price!
  • Running an effective tender board
  • Interviewing and negotiation techniques
  • Completing the deal efficiently and effectively

Mobilisation

  • Resourcing (client, contractor)
  • Communication issues
  • Establishing working relationships
  • Interpreting the contract
  • Setting KPIs
  • Meetings and documentation
  • Anticipating and resolving common problems

Contract management

  • How to focus on strategic management
  • Driving innovation
  • Managing performance and costs
  • Measurement made easy
  • Dispute management
  • Reviews, development, extensions and re-tendering
  • Useful tips on managing specific services