The Executive Assistant - Personal Assistant Masterclass Course
Master the skills needed for executive and personal assistant roles. Join this course for comprehensive training and become a highly skilled assistant. BMC Training offers The Executive Assistant - Personal Assistant Masterclass Course in Secretarial and Administration Courses.
- English
- 198 Training Sessions
- Confirmed
- One Week
Detailed description for visually impaired users: The image presents a view of The Executive Assistant - Personal Assistant Masterclass Training Course
Venue | Start Date | End Date | Net Fees | Details & Registration |
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Kuala Lumpur , Malaysia | 28 - Apr - 2024 | 2 - May - 2024 | 4750 GBP |
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Rome , Italy | 28 - Apr - 2024 | 2 - May - 2024 | 7300 GBP |
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Barcelona , Spain | 28 - Apr - 2024 | 2 - May - 2024 | 6950 GBP |
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Zurich , Switzerland | 28 - Apr - 2024 | 2 - May - 2024 | 7950 GBP |
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Dubai , UAE | 28 - Apr - 2024 | 2 - May - 2024 | 4987.5 GBP |
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Paris , France | 28 - Apr - 2024 | 2 - May - 2024 | 6700 GBP |
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Hong Kong , Hong Kong | 28 - Apr - 2024 | 2 - May - 2024 | 8500 GBP |
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London , UK | 12 - May - 2024 | 16 - May - 2024 | 4950 GBP |
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Madrid , Spain | 12 - May - 2024 | 16 - May - 2024 | 6950 GBP |
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Munich , Germany | 12 - May - 2024 | 16 - May - 2024 | 7900 GBP |
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Berlin , Germany | 12 - May - 2024 | 16 - May - 2024 | 7900 GBP |
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New York , United States | 12 - May - 2024 | 16 - May - 2024 | 10900 GBP |
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Istanbul , Turkey | 5 - May - 2024 | 9 - May - 2024 | 4700 GBP |
|
Bali , Indonesia | 5 - May - 2024 | 9 - May - 2024 | 8100 GBP |
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Singapore , Singapore | 5 - May - 2024 | 9 - May - 2024 | 7500 GBP |
|
Washington , United States | 5 - May - 2024 | 9 - May - 2024 | 11000 GBP |
|
Kuala Lumpur , Malaysia | 19 - May - 2024 | 23 - May - 2024 | 4750 GBP |
|
Rome , Italy | 19 - May - 2024 | 23 - May - 2024 | 7300 GBP |
|
Barcelona , Spain | 19 - May - 2024 | 23 - May - 2024 | 6950 GBP |
|
Zurich , Switzerland | 19 - May - 2024 | 23 - May - 2024 | 7950 GBP |
|
Dubai , UAE | 26 - May - 2024 | 30 - May - 2024 | 4987.5 GBP |
|
Paris , France | 26 - May - 2024 | 30 - May - 2024 | 6700 GBP |
|
Hong Kong , Hong Kong | 26 - May - 2024 | 30 - May - 2024 | 8500 GBP |
|
London , UK | 5 - May - 2024 | 9 - May - 2024 | 4950 GBP |
|
Madrid , Spain | 5 - May - 2024 | 9 - May - 2024 | 6950 GBP |
|
Munich , Germany | 5 - May - 2024 | 9 - May - 2024 | 7900 GBP |
|
Berlin , Germany | 5 - May - 2024 | 9 - May - 2024 | 7900 GBP |
|
New York , United States | 5 - May - 2024 | 9 - May - 2024 | 10900 GBP |
|
Amsterdam , Netherlands | 12 - May - 2024 | 16 - May - 2024 | 8100 GBP |
|
Milan , Italy | 12 - May - 2024 | 16 - May - 2024 | 6950 GBP |
|
Amsterdam , Netherlands | 5 - May - 2024 | 9 - May - 2024 | 8100 GBP |
|
Milan , Italy | 5 - May - 2024 | 9 - May - 2024 | 6950 GBP |
|
Kuala Lumpur , Malaysia | 9 - Jun - 2024 | 13 - Jun - 2024 | 4750 GBP |
|
Rome , Italy | 9 - Jun - 2024 | 13 - Jun - 2024 | 7300 GBP |
|
Barcelona , Spain | 9 - Jun - 2024 | 13 - Jun - 2024 | 6950 GBP |
|
Zurich , Switzerland | 9 - Jun - 2024 | 13 - Jun - 2024 | 7950 GBP |
|
London , UK | 16 - Jun - 2024 | 20 - Jun - 2024 | 4950 GBP |
|
Madrid , Spain | 16 - Jun - 2024 | 20 - Jun - 2024 | 6950 GBP |
|
Munich , Germany | 16 - Jun - 2024 | 20 - Jun - 2024 | 7900 GBP |
|
Berlin , Germany | 16 - Jun - 2024 | 20 - Jun - 2024 | 7900 GBP |
|
New York , United States | 16 - Jun - 2024 | 20 - Jun - 2024 | 10900 GBP |
|
Dubai , UAE | 23 - Jun - 2024 | 27 - Jun - 2024 | 4987.5 GBP |
|
Paris , France | 23 - Jun - 2024 | 27 - Jun - 2024 | 6700 GBP |
|
Hong Kong , Hong Kong | 23 - Jun - 2024 | 27 - Jun - 2024 | 8500 GBP |
|
Istanbul , Turkey | 2 - Jun - 2024 | 6 - Jun - 2024 | 4700 GBP |
|
Bali , Indonesia | 2 - Jun - 2024 | 6 - Jun - 2024 | 8100 GBP |
|
Singapore , Singapore | 2 - Jun - 2024 | 6 - Jun - 2024 | 7500 GBP |
|
Washington , United States | 2 - Jun - 2024 | 6 - Jun - 2024 | 11000 GBP |
|
Dubai , UAE | 9 - Jun - 2024 | 13 - Jun - 2024 | 4987.5 GBP |
|
Paris , France | 9 - Jun - 2024 | 13 - Jun - 2024 | 6700 GBP |
|
Hong Kong , Hong Kong | 9 - Jun - 2024 | 13 - Jun - 2024 | 8500 GBP |
|
Amsterdam , Netherlands | 16 - Jun - 2024 | 20 - Jun - 2024 | 8100 GBP |
|
Milan , Italy | 16 - Jun - 2024 | 20 - Jun - 2024 | 6950 GBP |
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London , UK | 7 - Jul - 2024 | 11 - Jul - 2024 | 4950 GBP |
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Madrid , Spain | 7 - Jul - 2024 | 11 - Jul - 2024 | 6950 GBP |
|
Munich , Germany | 7 - Jul - 2024 | 11 - Jul - 2024 | 7900 GBP |
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Berlin , Germany | 7 - Jul - 2024 | 11 - Jul - 2024 | 7900 GBP |
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New York , United States | 7 - Jul - 2024 | 11 - Jul - 2024 | 10900 GBP |
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Istanbul , Turkey | 14 - Jul - 2024 | 18 - Jul - 2024 | 4700 GBP |
|
Bali , Indonesia | 14 - Jul - 2024 | 18 - Jul - 2024 | 8100 GBP |
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Singapore , Singapore | 14 - Jul - 2024 | 18 - Jul - 2024 | 7500 GBP |
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Washington , United States | 14 - Jul - 2024 | 18 - Jul - 2024 | 11000 GBP |
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Istanbul , Turkey | 21 - Jul - 2024 | 25 - Jul - 2024 | 4700 GBP |
|
Bali , Indonesia | 21 - Jul - 2024 | 25 - Jul - 2024 | 8100 GBP |
|
Singapore , Singapore | 21 - Jul - 2024 | 25 - Jul - 2024 | 7500 GBP |
|
Washington , United States | 21 - Jul - 2024 | 25 - Jul - 2024 | 11000 GBP |
|
Dubai , UAE | 28 - Jul - 2024 | 1 - Aug - 2024 | 4987.5 GBP |
|
Paris , France | 28 - Jul - 2024 | 1 - Aug - 2024 | 6700 GBP |
|
Hong Kong , Hong Kong | 28 - Jul - 2024 | 1 - Aug - 2024 | 8500 GBP |
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London , UK | 14 - Jul - 2024 | 18 - Jul - 2024 | 4950 GBP |
|
Madrid , Spain | 14 - Jul - 2024 | 18 - Jul - 2024 | 6950 GBP |
|
Munich , Germany | 14 - Jul - 2024 | 18 - Jul - 2024 | 7900 GBP |
|
Berlin , Germany | 14 - Jul - 2024 | 18 - Jul - 2024 | 7900 GBP |
|
New York , United States | 14 - Jul - 2024 | 18 - Jul - 2024 | 10900 GBP |
|
London , UK | 21 - Jul - 2024 | 25 - Jul - 2024 | 4950 GBP |
|
Madrid , Spain | 21 - Jul - 2024 | 25 - Jul - 2024 | 6950 GBP |
|
Munich , Germany | 21 - Jul - 2024 | 25 - Jul - 2024 | 7900 GBP |
|
Berlin , Germany | 21 - Jul - 2024 | 25 - Jul - 2024 | 7900 GBP |
|
New York , United States | 21 - Jul - 2024 | 25 - Jul - 2024 | 10900 GBP |
|
Amsterdam , Netherlands | 7 - Jul - 2024 | 11 - Jul - 2024 | 8100 GBP |
|
Milan , Italy | 7 - Jul - 2024 | 11 - Jul - 2024 | 6950 GBP |
|
Amsterdam , Netherlands | 14 - Jul - 2024 | 18 - Jul - 2024 | 8100 GBP |
|
Milan , Italy | 14 - Jul - 2024 | 18 - Jul - 2024 | 6950 GBP |
|
Amsterdam , Netherlands | 21 - Jul - 2024 | 25 - Jul - 2024 | 8100 GBP |
|
Milan , Italy | 21 - Jul - 2024 | 25 - Jul - 2024 | 6950 GBP |
|
Kuala Lumpur , Malaysia | 4 - Aug - 2024 | 8 - Aug - 2024 | 4750 GBP |
|
Rome , Italy | 4 - Aug - 2024 | 8 - Aug - 2024 | 7300 GBP |
|
Barcelona , Spain | 4 - Aug - 2024 | 8 - Aug - 2024 | 6950 GBP |
|
Zurich , Switzerland | 4 - Aug - 2024 | 8 - Aug - 2024 | 7950 GBP |
|
London , UK | 11 - Aug - 2024 | 15 - Aug - 2024 | 4950 GBP |
|
Madrid , Spain | 11 - Aug - 2024 | 15 - Aug - 2024 | 6950 GBP |
|
Munich , Germany | 11 - Aug - 2024 | 15 - Aug - 2024 | 7900 GBP |
|
Berlin , Germany | 11 - Aug - 2024 | 15 - Aug - 2024 | 7900 GBP |
|
New York , United States | 11 - Aug - 2024 | 15 - Aug - 2024 | 10900 GBP |
|
Dubai , UAE | 18 - Aug - 2024 | 22 - Aug - 2024 | 4987.5 GBP |
|
Paris , France | 18 - Aug - 2024 | 22 - Aug - 2024 | 6700 GBP |
|
Hong Kong , Hong Kong | 18 - Aug - 2024 | 22 - Aug - 2024 | 8500 GBP |
|
Istanbul , Turkey | 25 - Aug - 2024 | 29 - Aug - 2024 | 4700 GBP |
|
Bali , Indonesia | 25 - Aug - 2024 | 29 - Aug - 2024 | 8100 GBP |
|
Singapore , Singapore | 25 - Aug - 2024 | 29 - Aug - 2024 | 7500 GBP |
|
Washington , United States | 25 - Aug - 2024 | 29 - Aug - 2024 | 11000 GBP |
|
Dubai , UAE | 4 - Aug - 2024 | 8 - Aug - 2024 | 4987.5 GBP |
|
Paris , France | 4 - Aug - 2024 | 8 - Aug - 2024 | 6700 GBP |
|
Hong Kong , Hong Kong | 4 - Aug - 2024 | 8 - Aug - 2024 | 8500 GBP |
|
Amsterdam , Netherlands | 11 - Aug - 2024 | 15 - Aug - 2024 | 8100 GBP |
|
Milan , Italy | 11 - Aug - 2024 | 15 - Aug - 2024 | 6950 GBP |
|
London , UK | 22 - Sep - 2024 | 26 - Sep - 2024 | 4950 GBP |
|
Madrid , Spain | 22 - Sep - 2024 | 26 - Sep - 2024 | 6950 GBP |
|
Munich , Germany | 22 - Sep - 2024 | 26 - Sep - 2024 | 7900 GBP |
|
Berlin , Germany | 22 - Sep - 2024 | 26 - Sep - 2024 | 7900 GBP |
|
New York , United States | 22 - Sep - 2024 | 26 - Sep - 2024 | 10900 GBP |
|
Istanbul , Turkey | 1 - Sep - 2024 | 5 - Sep - 2024 | 4700 GBP |
|
Bali , Indonesia | 1 - Sep - 2024 | 5 - Sep - 2024 | 8100 GBP |
|
Singapore , Singapore | 1 - Sep - 2024 | 5 - Sep - 2024 | 7500 GBP |
|
Washington , United States | 1 - Sep - 2024 | 5 - Sep - 2024 | 11000 GBP |
|
Kuala Lumpur , Malaysia | 8 - Sep - 2024 | 12 - Sep - 2024 | 4750 GBP |
|
Rome , Italy | 8 - Sep - 2024 | 12 - Sep - 2024 | 7300 GBP |
|
Barcelona , Spain | 8 - Sep - 2024 | 12 - Sep - 2024 | 6950 GBP |
|
Zurich , Switzerland | 8 - Sep - 2024 | 12 - Sep - 2024 | 7950 GBP |
|
Dubai , UAE | 15 - Sep - 2024 | 19 - Sep - 2024 | 4987.5 GBP |
|
Paris , France | 15 - Sep - 2024 | 19 - Sep - 2024 | 6700 GBP |
|
Hong Kong , Hong Kong | 15 - Sep - 2024 | 19 - Sep - 2024 | 8500 GBP |
|
London , UK | 1 - Sep - 2024 | 5 - Sep - 2024 | 4950 GBP |
|
Madrid , Spain | 1 - Sep - 2024 | 5 - Sep - 2024 | 6950 GBP |
|
Munich , Germany | 1 - Sep - 2024 | 5 - Sep - 2024 | 7900 GBP |
|
Berlin , Germany | 1 - Sep - 2024 | 5 - Sep - 2024 | 7900 GBP |
|
New York , United States | 1 - Sep - 2024 | 5 - Sep - 2024 | 10900 GBP |
|
Amsterdam , Netherlands | 22 - Sep - 2024 | 26 - Sep - 2024 | 8100 GBP |
|
Milan , Italy | 22 - Sep - 2024 | 26 - Sep - 2024 | 6950 GBP |
|
Amsterdam , Netherlands | 1 - Sep - 2024 | 5 - Sep - 2024 | 8100 GBP |
|
Milan , Italy | 1 - Sep - 2024 | 5 - Sep - 2024 | 6950 GBP |
|
Kuala Lumpur , Malaysia | 20 - Oct - 2024 | 24 - Oct - 2024 | 4750 GBP |
|
Rome , Italy | 20 - Oct - 2024 | 24 - Oct - 2024 | 7300 GBP |
|
Barcelona , Spain | 20 - Oct - 2024 | 24 - Oct - 2024 | 6950 GBP |
|
Zurich , Switzerland | 20 - Oct - 2024 | 24 - Oct - 2024 | 7950 GBP |
|
London , UK | 27 - Oct - 2024 | 31 - Oct - 2024 | 4950 GBP |
|
Madrid , Spain | 27 - Oct - 2024 | 31 - Oct - 2024 | 6950 GBP |
|
Munich , Germany | 27 - Oct - 2024 | 31 - Oct - 2024 | 7900 GBP |
|
Berlin , Germany | 27 - Oct - 2024 | 31 - Oct - 2024 | 7900 GBP |
|
New York , United States | 27 - Oct - 2024 | 31 - Oct - 2024 | 10900 GBP |
|
Dubai , UAE | 6 - Oct - 2024 | 10 - Oct - 2024 | 4987.5 GBP |
|
Paris , France | 6 - Oct - 2024 | 10 - Oct - 2024 | 6700 GBP |
|
Hong Kong , Hong Kong | 6 - Oct - 2024 | 10 - Oct - 2024 | 8500 GBP |
|
Istanbul , Turkey | 13 - Oct - 2024 | 17 - Oct - 2024 | 4700 GBP |
|
Bali , Indonesia | 13 - Oct - 2024 | 17 - Oct - 2024 | 8100 GBP |
|
Singapore , Singapore | 13 - Oct - 2024 | 17 - Oct - 2024 | 7500 GBP |
|
Washington , United States | 13 - Oct - 2024 | 17 - Oct - 2024 | 11000 GBP |
|
Dubai , UAE | 20 - Oct - 2024 | 24 - Oct - 2024 | 4987.5 GBP |
|
Paris , France | 20 - Oct - 2024 | 24 - Oct - 2024 | 6700 GBP |
|
Hong Kong , Hong Kong | 20 - Oct - 2024 | 24 - Oct - 2024 | 8500 GBP |
|
Amsterdam , Netherlands | 27 - Oct - 2024 | 31 - Oct - 2024 | 8100 GBP |
|
Milan , Italy | 27 - Oct - 2024 | 31 - Oct - 2024 | 6950 GBP |
|
London , UK | 17 - Nov - 2024 | 21 - Nov - 2024 | 4950 GBP |
|
Madrid , Spain | 17 - Nov - 2024 | 21 - Nov - 2024 | 6950 GBP |
|
Munich , Germany | 17 - Nov - 2024 | 21 - Nov - 2024 | 7900 GBP |
|
Berlin , Germany | 17 - Nov - 2024 | 21 - Nov - 2024 | 7900 GBP |
|
New York , United States | 17 - Nov - 2024 | 21 - Nov - 2024 | 10900 GBP |
|
Istanbul , Turkey | 24 - Nov - 2024 | 28 - Nov - 2024 | 4700 GBP |
|
Bali , Indonesia | 24 - Nov - 2024 | 28 - Nov - 2024 | 8100 GBP |
|
Singapore , Singapore | 24 - Nov - 2024 | 28 - Nov - 2024 | 7500 GBP |
|
Washington , United States | 24 - Nov - 2024 | 28 - Nov - 2024 | 11000 GBP |
|
Kuala Lumpur , Malaysia | 3 - Nov - 2024 | 7 - Nov - 2024 | 4750 GBP |
|
Rome , Italy | 3 - Nov - 2024 | 7 - Nov - 2024 | 7300 GBP |
|
Barcelona , Spain | 3 - Nov - 2024 | 7 - Nov - 2024 | 6950 GBP |
|
Zurich , Switzerland | 3 - Nov - 2024 | 7 - Nov - 2024 | 7950 GBP |
|
Dubai , UAE | 10 - Nov - 2024 | 14 - Nov - 2024 | 4987.5 GBP |
|
Paris , France | 10 - Nov - 2024 | 14 - Nov - 2024 | 6700 GBP |
|
Hong Kong , Hong Kong | 10 - Nov - 2024 | 14 - Nov - 2024 | 8500 GBP |
|
London , UK | 24 - Nov - 2024 | 28 - Nov - 2024 | 4950 GBP |
|
Madrid , Spain | 24 - Nov - 2024 | 28 - Nov - 2024 | 6950 GBP |
|
Munich , Germany | 24 - Nov - 2024 | 28 - Nov - 2024 | 7900 GBP |
|
Berlin , Germany | 24 - Nov - 2024 | 28 - Nov - 2024 | 7900 GBP |
|
New York , United States | 24 - Nov - 2024 | 28 - Nov - 2024 | 10900 GBP |
|
Amsterdam , Netherlands | 17 - Nov - 2024 | 21 - Nov - 2024 | 8100 GBP |
|
Milan , Italy | 17 - Nov - 2024 | 21 - Nov - 2024 | 6950 GBP |
|
Amsterdam , Netherlands | 24 - Nov - 2024 | 28 - Nov - 2024 | 8100 GBP |
|
Milan , Italy | 24 - Nov - 2024 | 28 - Nov - 2024 | 6950 GBP |
|
Kuala Lumpur , Malaysia | 15 - Dec - 2024 | 19 - Dec - 2024 | 4750 GBP |
|
Rome , Italy | 15 - Dec - 2024 | 19 - Dec - 2024 | 7300 GBP |
|
Barcelona , Spain | 15 - Dec - 2024 | 19 - Dec - 2024 | 6950 GBP |
|
Zurich , Switzerland | 15 - Dec - 2024 | 19 - Dec - 2024 | 7950 GBP |
|
London , UK | 22 - Dec - 2024 | 26 - Dec - 2024 | 4950 GBP |
|
Madrid , Spain | 22 - Dec - 2024 | 26 - Dec - 2024 | 6950 GBP |
|
Munich , Germany | 22 - Dec - 2024 | 26 - Dec - 2024 | 7900 GBP |
|
Berlin , Germany | 22 - Dec - 2024 | 26 - Dec - 2024 | 7900 GBP |
|
New York , United States | 22 - Dec - 2024 | 26 - Dec - 2024 | 10900 GBP |
|
Dubai , UAE | 8 - Dec - 2024 | 12 - Dec - 2024 | 4987.5 GBP |
|
Paris , France | 8 - Dec - 2024 | 12 - Dec - 2024 | 6700 GBP |
|
Hong Kong , Hong Kong | 8 - Dec - 2024 | 12 - Dec - 2024 | 8500 GBP |
|
Istanbul , Turkey | 1 - Dec - 2024 | 5 - Dec - 2024 | 4700 GBP |
|
Bali , Indonesia | 1 - Dec - 2024 | 5 - Dec - 2024 | 8100 GBP |
|
Singapore , Singapore | 1 - Dec - 2024 | 5 - Dec - 2024 | 7500 GBP |
|
Washington , United States | 1 - Dec - 2024 | 5 - Dec - 2024 | 11000 GBP |
|
Dubai , UAE | 15 - Dec - 2024 | 19 - Dec - 2024 | 4987.5 GBP |
|
Paris , France | 15 - Dec - 2024 | 19 - Dec - 2024 | 6700 GBP |
|
Hong Kong , Hong Kong | 15 - Dec - 2024 | 19 - Dec - 2024 | 8500 GBP |
|
Amsterdam , Netherlands | 22 - Dec - 2024 | 26 - Dec - 2024 | 8100 GBP |
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Milan , Italy | 22 - Dec - 2024 | 26 - Dec - 2024 | 6950 GBP |
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Course Syllabus
Introduction
This program is designed for:
Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers.
Objectives
- Practice advanced administration techniques to effectively run the office of a senior manager.
- Build excellent relationship with the manager and maximize productivity.
- Acquire modern concepts and strategies related to the job in order to carry out responsibilities with a high degree of competence.
- Apply professional business-writing techniques in e-mails.
- List the main causes of stress and prepare an action plan to keep it under control.
- Prepare and organize a professional meeting, write its agenda and take minutes accurately.
- Demonstrate professional skills in communicating with the internal/external public in an effective manner.
Content
Progressive Role of the Executive Assistant/PA
- Developing and Broadening your Role
- Expanding Yourself: Going Beyond Expectations
- Wideningthe Managerial Aspects of your Role
- Competencies of the Modern PA
- Better Management of your Work Flow
Optimizing the Relationship with the Boss
- Establishing Common Objectives/Priorities
- Knowing and Synchronizing Expectations
- Building and Managing the Relationship
- Maximizing your Value Relative to the Boss
- Partnering with the Boss
Effective Interpersonal Communication
- BuildingExcellent Relationships with Colleagues
- Dealing with Difficult Personalities
- DevelopingSelf-Confidence and Assertiveness
- Presenting your Ideas and Influencing Others
- Negotiating Win-Win Outcomes
- Perceptions, Attitudes and Beliefs
Professional Business Writing
- Crucial Elements for Excellent Writing
- Writing Professional Emails
- Email Etiquette
Controlling Stress
- UnderstandingStress
- What Happens When you are Under Stress: The Symptoms
- Identifying Actual Causes of Stress
- Action-Planningto Keep Stress Under Control
- Time-Management Preventive Measures
Organizing Professional Meetings
- Planningfor the Meeting
- Preparing the Agenda
- Techniquesfor Writing the Minutes
- Improvingthe Effectiveness of your Meetings
- Actions to Take After your Meetings
Dealing with Visitors and Improving Customer Service
- Different Techniques for Screening Visitors
- Servicing Internal and External Customers
- Handling Complaints Professionally
- Making your Department Customer-Friendly