The Executive Assistant - Personal Assistant Masterclass Course

Master the skills needed for executive and personal assistant roles. Join this course for comprehensive training and become a highly skilled assistant. BMC Training offers The Executive Assistant - Personal Assistant Masterclass Course in Secretarial and Administration Courses.

  • English
  • 154 Training Sessions
  • Confirmed
  • One Week
The Executive Assistant  - Personal Assistant Masterclass Training Course

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Type a city name or a month
Venue Start Date End Date Net Fees Details & Registration
London , UK 7 - Jul - 2024 11 - Jul - 2024 4950 GBP
Madrid , Spain 7 - Jul - 2024 11 - Jul - 2024 6950 GBP
Munich , Germany 7 - Jul - 2024 11 - Jul - 2024 7900 GBP
Berlin , Germany 7 - Jul - 2024 11 - Jul - 2024 7900 GBP
New York , United States 7 - Jul - 2024 11 - Jul - 2024 10900 GBP
Amsterdam , Netherlands 7 - Jul - 2024 11 - Jul - 2024 8100 GBP
Istanbul , Turkey 14 - Jul - 2024 18 - Jul - 2024 4700 GBP
Bali , Indonesia 14 - Jul - 2024 18 - Jul - 2024 8100 GBP
Singapore , Singapore 14 - Jul - 2024 18 - Jul - 2024 7500 GBP
Washington , United States 14 - Jul - 2024 18 - Jul - 2024 11000 GBP
Istanbul , Turkey 21 - Jul - 2024 25 - Jul - 2024 4700 GBP
Bali , Indonesia 21 - Jul - 2024 25 - Jul - 2024 8100 GBP
Singapore , Singapore 21 - Jul - 2024 25 - Jul - 2024 7500 GBP
Washington , United States 21 - Jul - 2024 25 - Jul - 2024 11000 GBP
Dubai , UAE 28 - Jul - 2024 1 - Aug - 2024 4987.5 GBP
Paris , France 28 - Jul - 2024 1 - Aug - 2024 6700 GBP
Hong Kong , Hong Kong 28 - Jul - 2024 1 - Aug - 2024 8500 GBP
London , UK 14 - Jul - 2024 18 - Jul - 2024 4950 GBP
Madrid , Spain 14 - Jul - 2024 18 - Jul - 2024 6950 GBP
Munich , Germany 14 - Jul - 2024 18 - Jul - 2024 7900 GBP
Berlin , Germany 14 - Jul - 2024 18 - Jul - 2024 7900 GBP
New York , United States 14 - Jul - 2024 18 - Jul - 2024 10900 GBP
Amsterdam , Netherlands 14 - Jul - 2024 18 - Jul - 2024 8100 GBP
London , UK 21 - Jul - 2024 25 - Jul - 2024 4950 GBP
Madrid , Spain 21 - Jul - 2024 25 - Jul - 2024 6950 GBP
Munich , Germany 21 - Jul - 2024 25 - Jul - 2024 7900 GBP
Berlin , Germany 21 - Jul - 2024 25 - Jul - 2024 7900 GBP
New York , United States 21 - Jul - 2024 25 - Jul - 2024 10900 GBP
Amsterdam , Netherlands 21 - Jul - 2024 25 - Jul - 2024 8100 GBP
Milan , Italy 7 - Jul - 2024 11 - Jul - 2024 6950 GBP
Tokyo , Japan 28 - Jul - 2024 1 - Aug - 2024 9750 GBP
Milan , Italy 14 - Jul - 2024 18 - Jul - 2024 6950 GBP
Milan , Italy 21 - Jul - 2024 25 - Jul - 2024 6950 GBP
Kuala Lumpur , Malaysia 4 - Aug - 2024 8 - Aug - 2024 4750 GBP
Rome , Italy 4 - Aug - 2024 8 - Aug - 2024 7300 GBP
Barcelona , Spain 4 - Aug - 2024 8 - Aug - 2024 6950 GBP
Zurich , Switzerland 4 - Aug - 2024 8 - Aug - 2024 7950 GBP
London , UK 11 - Aug - 2024 15 - Aug - 2024 4950 GBP
Madrid , Spain 11 - Aug - 2024 15 - Aug - 2024 6950 GBP
Munich , Germany 11 - Aug - 2024 15 - Aug - 2024 7900 GBP
Berlin , Germany 11 - Aug - 2024 15 - Aug - 2024 7900 GBP
New York , United States 11 - Aug - 2024 15 - Aug - 2024 10900 GBP
Amsterdam , Netherlands 11 - Aug - 2024 15 - Aug - 2024 8100 GBP
Dubai , UAE 18 - Aug - 2024 22 - Aug - 2024 4987.5 GBP
Paris , France 18 - Aug - 2024 22 - Aug - 2024 6700 GBP
Hong Kong , Hong Kong 18 - Aug - 2024 22 - Aug - 2024 8500 GBP
Istanbul , Turkey 25 - Aug - 2024 29 - Aug - 2024 4700 GBP
Bali , Indonesia 25 - Aug - 2024 29 - Aug - 2024 8100 GBP
Singapore , Singapore 25 - Aug - 2024 29 - Aug - 2024 7500 GBP
Washington , United States 25 - Aug - 2024 29 - Aug - 2024 11000 GBP
Dubai , UAE 4 - Aug - 2024 8 - Aug - 2024 4987.5 GBP
Paris , France 4 - Aug - 2024 8 - Aug - 2024 6700 GBP
Hong Kong , Hong Kong 4 - Aug - 2024 8 - Aug - 2024 8500 GBP
Milan , Italy 11 - Aug - 2024 15 - Aug - 2024 6950 GBP
Tokyo , Japan 18 - Aug - 2024 22 - Aug - 2024 9750 GBP
Tokyo , Japan 4 - Aug - 2024 8 - Aug - 2024 9750 GBP
London , UK 22 - Sep - 2024 26 - Sep - 2024 4950 GBP
Madrid , Spain 22 - Sep - 2024 26 - Sep - 2024 6950 GBP
Munich , Germany 22 - Sep - 2024 26 - Sep - 2024 7900 GBP
Berlin , Germany 22 - Sep - 2024 26 - Sep - 2024 7900 GBP
New York , United States 22 - Sep - 2024 26 - Sep - 2024 10900 GBP
Amsterdam , Netherlands 22 - Sep - 2024 26 - Sep - 2024 8100 GBP
Istanbul , Turkey 1 - Sep - 2024 5 - Sep - 2024 4700 GBP
Bali , Indonesia 1 - Sep - 2024 5 - Sep - 2024 8100 GBP
Singapore , Singapore 1 - Sep - 2024 5 - Sep - 2024 7500 GBP
Washington , United States 1 - Sep - 2024 5 - Sep - 2024 11000 GBP
Kuala Lumpur , Malaysia 8 - Sep - 2024 12 - Sep - 2024 4750 GBP
Rome , Italy 8 - Sep - 2024 12 - Sep - 2024 7300 GBP
Barcelona , Spain 8 - Sep - 2024 12 - Sep - 2024 6950 GBP
Zurich , Switzerland 8 - Sep - 2024 12 - Sep - 2024 7950 GBP
Dubai , UAE 15 - Sep - 2024 19 - Sep - 2024 4987.5 GBP
Paris , France 15 - Sep - 2024 19 - Sep - 2024 6700 GBP
Hong Kong , Hong Kong 15 - Sep - 2024 19 - Sep - 2024 8500 GBP
London , UK 1 - Sep - 2024 5 - Sep - 2024 4950 GBP
Madrid , Spain 1 - Sep - 2024 5 - Sep - 2024 6950 GBP
Munich , Germany 1 - Sep - 2024 5 - Sep - 2024 7900 GBP
Berlin , Germany 1 - Sep - 2024 5 - Sep - 2024 7900 GBP
New York , United States 1 - Sep - 2024 5 - Sep - 2024 10900 GBP
Amsterdam , Netherlands 1 - Sep - 2024 5 - Sep - 2024 8100 GBP
Milan , Italy 22 - Sep - 2024 26 - Sep - 2024 6950 GBP
Tokyo , Japan 15 - Sep - 2024 19 - Sep - 2024 9750 GBP
Milan , Italy 1 - Sep - 2024 5 - Sep - 2024 6950 GBP
Kuala Lumpur , Malaysia 20 - Oct - 2024 24 - Oct - 2024 4750 GBP
Rome , Italy 20 - Oct - 2024 24 - Oct - 2024 7300 GBP
Barcelona , Spain 20 - Oct - 2024 24 - Oct - 2024 6950 GBP
Zurich , Switzerland 20 - Oct - 2024 24 - Oct - 2024 7950 GBP
London , UK 27 - Oct - 2024 31 - Oct - 2024 4950 GBP
Madrid , Spain 27 - Oct - 2024 31 - Oct - 2024 6950 GBP
Munich , Germany 27 - Oct - 2024 31 - Oct - 2024 7900 GBP
Berlin , Germany 27 - Oct - 2024 31 - Oct - 2024 7900 GBP
New York , United States 27 - Oct - 2024 31 - Oct - 2024 10900 GBP
Amsterdam , Netherlands 27 - Oct - 2024 31 - Oct - 2024 8100 GBP
Dubai , UAE 6 - Oct - 2024 10 - Oct - 2024 4987.5 GBP
Paris , France 6 - Oct - 2024 10 - Oct - 2024 6700 GBP
Hong Kong , Hong Kong 6 - Oct - 2024 10 - Oct - 2024 8500 GBP
Istanbul , Turkey 13 - Oct - 2024 17 - Oct - 2024 4700 GBP
Bali , Indonesia 13 - Oct - 2024 17 - Oct - 2024 8100 GBP
Singapore , Singapore 13 - Oct - 2024 17 - Oct - 2024 7500 GBP
Washington , United States 13 - Oct - 2024 17 - Oct - 2024 11000 GBP
Dubai , UAE 20 - Oct - 2024 24 - Oct - 2024 4987.5 GBP
Paris , France 20 - Oct - 2024 24 - Oct - 2024 6700 GBP
Hong Kong , Hong Kong 20 - Oct - 2024 24 - Oct - 2024 8500 GBP
Milan , Italy 27 - Oct - 2024 31 - Oct - 2024 6950 GBP
Tokyo , Japan 6 - Oct - 2024 10 - Oct - 2024 9750 GBP
Tokyo , Japan 20 - Oct - 2024 24 - Oct - 2024 9750 GBP
London , UK 17 - Nov - 2024 21 - Nov - 2024 4950 GBP
Madrid , Spain 17 - Nov - 2024 21 - Nov - 2024 6950 GBP
Munich , Germany 17 - Nov - 2024 21 - Nov - 2024 7900 GBP
Berlin , Germany 17 - Nov - 2024 21 - Nov - 2024 7900 GBP
New York , United States 17 - Nov - 2024 21 - Nov - 2024 10900 GBP
Amsterdam , Netherlands 17 - Nov - 2024 21 - Nov - 2024 8100 GBP
Istanbul , Turkey 24 - Nov - 2024 28 - Nov - 2024 4700 GBP
Bali , Indonesia 24 - Nov - 2024 28 - Nov - 2024 8100 GBP
Singapore , Singapore 24 - Nov - 2024 28 - Nov - 2024 7500 GBP
Washington , United States 24 - Nov - 2024 28 - Nov - 2024 11000 GBP
Kuala Lumpur , Malaysia 3 - Nov - 2024 7 - Nov - 2024 4750 GBP
Rome , Italy 3 - Nov - 2024 7 - Nov - 2024 7300 GBP
Barcelona , Spain 3 - Nov - 2024 7 - Nov - 2024 6950 GBP
Zurich , Switzerland 3 - Nov - 2024 7 - Nov - 2024 7950 GBP
Dubai , UAE 10 - Nov - 2024 14 - Nov - 2024 4987.5 GBP
Paris , France 10 - Nov - 2024 14 - Nov - 2024 6700 GBP
Hong Kong , Hong Kong 10 - Nov - 2024 14 - Nov - 2024 8500 GBP
London , UK 24 - Nov - 2024 28 - Nov - 2024 4950 GBP
Madrid , Spain 24 - Nov - 2024 28 - Nov - 2024 6950 GBP
Munich , Germany 24 - Nov - 2024 28 - Nov - 2024 7900 GBP
Berlin , Germany 24 - Nov - 2024 28 - Nov - 2024 7900 GBP
New York , United States 24 - Nov - 2024 28 - Nov - 2024 10900 GBP
Amsterdam , Netherlands 24 - Nov - 2024 28 - Nov - 2024 8100 GBP
Milan , Italy 17 - Nov - 2024 21 - Nov - 2024 6950 GBP
Tokyo , Japan 10 - Nov - 2024 14 - Nov - 2024 9750 GBP
Milan , Italy 24 - Nov - 2024 28 - Nov - 2024 6950 GBP
Kuala Lumpur , Malaysia 15 - Dec - 2024 19 - Dec - 2024 4750 GBP
Rome , Italy 15 - Dec - 2024 19 - Dec - 2024 7300 GBP
Barcelona , Spain 15 - Dec - 2024 19 - Dec - 2024 6950 GBP
Zurich , Switzerland 15 - Dec - 2024 19 - Dec - 2024 7950 GBP
London , UK 22 - Dec - 2024 26 - Dec - 2024 4950 GBP
Madrid , Spain 22 - Dec - 2024 26 - Dec - 2024 6950 GBP
Munich , Germany 22 - Dec - 2024 26 - Dec - 2024 7900 GBP
Berlin , Germany 22 - Dec - 2024 26 - Dec - 2024 7900 GBP
New York , United States 22 - Dec - 2024 26 - Dec - 2024 10900 GBP
Amsterdam , Netherlands 22 - Dec - 2024 26 - Dec - 2024 8100 GBP
Dubai , UAE 8 - Dec - 2024 12 - Dec - 2024 4987.5 GBP
Paris , France 8 - Dec - 2024 12 - Dec - 2024 6700 GBP
Hong Kong , Hong Kong 8 - Dec - 2024 12 - Dec - 2024 8500 GBP
Istanbul , Turkey 1 - Dec - 2024 5 - Dec - 2024 4700 GBP
Bali , Indonesia 1 - Dec - 2024 5 - Dec - 2024 8100 GBP
Singapore , Singapore 1 - Dec - 2024 5 - Dec - 2024 7500 GBP
Washington , United States 1 - Dec - 2024 5 - Dec - 2024 11000 GBP
Dubai , UAE 15 - Dec - 2024 19 - Dec - 2024 4987.5 GBP
Paris , France 15 - Dec - 2024 19 - Dec - 2024 6700 GBP
Hong Kong , Hong Kong 15 - Dec - 2024 19 - Dec - 2024 8500 GBP
Milan , Italy 22 - Dec - 2024 26 - Dec - 2024 6950 GBP
Tokyo , Japan 8 - Dec - 2024 12 - Dec - 2024 9750 GBP
Tokyo , Japan 15 - Dec - 2024 19 - Dec - 2024 9750 GBP

Course Syllabus

Introduction

This program is designed for:

Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers.

Objectives

  • Practice advanced administration techniques to effectively run the office of a senior manager.
  • Build excellent relationship with the manager and maximize productivity.
  • Acquire modern concepts and strategies related to the job in order to carry out responsibilities with a high degree of competence.
  • Apply professional business-writing techniques in e-mails.
  • List the main causes of stress and prepare an action plan to keep it under control.
  • Prepare and organize a professional meeting, write its agenda and take minutes accurately.
  • Demonstrate professional skills in communicating with the internal/external public in an effective manner.

Content

Progressive Role of the Executive Assistant/PA

  • Developing and Broadening your Role
  • Expanding Yourself: Going Beyond Expectations
  • Wideningthe Managerial Aspects of your Role
  • Competencies of the Modern PA
  • Better Management of your Work Flow

Optimizing the Relationship with the Boss

  • Establishing Common Objectives/Priorities
  • Knowing and Synchronizing Expectations
  • Building and Managing the Relationship
  • Maximizing your Value Relative to the Boss
  • Partnering with the Boss

Effective Interpersonal Communication

  • BuildingExcellent Relationships with Colleagues
  • Dealing with Difficult Personalities
  • DevelopingSelf-Confidence and Assertiveness
  • Presenting your Ideas and Influencing Others
  • Negotiating Win-Win Outcomes
  • Perceptions, Attitudes and Beliefs

Professional Business Writing

  • Crucial Elements for Excellent Writing
  • Writing Professional Emails
  • Email Etiquette

Controlling Stress

  • UnderstandingStress
  • What Happens When you are Under Stress: The Symptoms
  • Identifying Actual Causes of Stress
  • Action-Planningto Keep Stress Under Control
  • Time-Management Preventive Measures

Organizing Professional Meetings

  • Planningfor the Meeting
  • Preparing the Agenda
  • Techniquesfor Writing the Minutes
  • Improvingthe Effectiveness of your Meetings
  • Actions to Take After your Meetings

Dealing with Visitors and Improving Customer Service

  • Different Techniques for Screening Visitors
  • Servicing Internal and External Customers
  • Handling Complaints Professionally
  • Making your Department Customer-Friendly

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