/  Advanced Communication Skills Training

Advanced Communication Skills Training

BMC Training provides a training course in Advanced Communication Skills in Management and Leadership

Course Title
Venue
Start Date
End Date
  • Kuala Lumpur
    25 - 3 - 2018
    29 - 3 - 2018
  • Istanbul
    11 - 3 - 2018
    15 - 3 - 2018
  • Muscat
    25 - 3 - 2018
    29 - 3 - 2018
  • London
    8 - 4 - 2018
    12 - 4 - 2018
  • Dubai
    8 - 4 - 2018
    12 - 4 - 2018
  • Paris
    8 - 4 - 2018
    12 - 4 - 2018
  • Kuala Lumpur
    13 - 5 - 2018
    17 - 5 - 2018
  • Istanbul
    20 - 5 - 2018
    24 - 5 - 2018
  • Muscat
    13 - 5 - 2018
    17 - 5 - 2018
  • London
    24 - 6 - 2018
    28 - 6 - 2018
  • Dubai
    3 - 6 - 2018
    7 - 6 - 2018
  • Paris
    24 - 6 - 2018
    28 - 6 - 2018
  • Kuala Lumpur
    1 - 7 - 2018
    5 - 7 - 2018
  • Istanbul
    22 - 7 - 2018
    26 - 7 - 2018
  • Muscat
    1 - 7 - 2018
    5 - 7 - 2018
  • London
    19 - 8 - 2018
    23 - 8 - 2018
  • Dubai
    12 - 8 - 2018
    16 - 8 - 2018
  • Paris
    19 - 8 - 2018
    23 - 8 - 2018
  • Kuala Lumpur
    16 - 9 - 2018
    20 - 9 - 2018
  • Istanbul
    16 - 9 - 2018
    20 - 9 - 2018
  • Muscat
    16 - 9 - 2018
    20 - 9 - 2018
  • London
    7 - 10 - 2018
    11 - 10 - 2018
  • Dubai
    21 - 10 - 2018
    25 - 10 - 2018
  • Paris
    7 - 10 - 2018
    11 - 10 - 2018
  • Kuala Lumpur
    18 - 11 - 2018
    22 - 11 - 2018
  • Istanbul
    11 - 11 - 2018
    15 - 11 - 2018
  • Muscat
    18 - 11 - 2018
    22 - 11 - 2018
  • London
    2 - 12 - 2018
    6 - 12 - 2018
  • Dubai
    9 - 12 - 2018
    13 - 12 - 2018
  • Paris
    2 - 12 - 2018
    6 - 12 - 2018
  • Kuala Lumpur
    27 - 1 - 2019
    31 - 1 - 2019
  • Istanbul
    20 - 1 - 2019
    24 - 1 - 2019
  • Muscat
    27 - 1 - 2019
    31 - 1 - 2019
  • London
    10 - 2 - 2019
    14 - 2 - 2019
  • Dubai
    17 - 2 - 2019
    21 - 2 - 2019
  • Paris
    10 - 2 - 2019
    14 - 2 - 2019

Program Objectives:

By the end of the program, participants will be able to:

  • Utilize advanced communication tools and skills.
  • Discover different personal listening styles.
  • Understand and harness the power of body language.
  • Apply meta programs to improve their understanding of people.
  • Practice and use assertiveness skills in different situations.
  • Unlock the secrets of influence for effective communication.

Course Outlines

Defining Effective Communication

  • Communication Overview: Definition and Characteristics
  • Evolution of Communication
  • Communicating for Results
  • Understanding Elements of Communication
  • The Element of Noise
  • Mehrabian’s 55-38-7 Rule
  • Overcoming Communication Anxiety and Other Obstacles

The Art of Listening

  • Effective Listening and Paraphrasing Techniques
  • Understanding Different Listening Styles: Active versus Passive Styles
  • Improving the Information Recall Rate
  • Assessing Personal Listening Profiles

Internal Listening Filters

  • Sensory Input Channels
  • Internal Filter Systems: the 6 Layers
  • 6 Listening Meta Programs
  • Avoiding the Loss of Information

Mastering Body Language

  • The Art of Body Language
  • Components of Non Verbal Communication
  • The Power of Appearances
  • Eliciting Thinking Patterns through Eye Movement
  • Building Rapport using Body Language

Advanced Assertiveness Skills

  • Understanding Assertiveness: Definition and Values
  • Components of Passive, Assertive and Aggressive Styles
  • Assertiveness Rights and Responsibilities
  • Managing Criticism Assertively

The Power of Influence and Persuasion

  • Definition and Characteristics of Influence
  • 6 Principles of Persuasion: How to Apply Them
  • Bases and Sources of Power
  • Dealing with Difficult People Using Persuation

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