Advanced Communication Skills Course
Refine communication skills with advanced techniques in this comprehensive training course. Master advanced communication strategies. BMC Training offers Advanced Communication Skills Course in Management and Leadership Courses.
- English
- 203 Training Sessions
- Confirmed
- One Week
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Type a city name or a month
| Venue | Start Date | End Date | Net Fees | Details & Registration |
|---|---|---|---|---|
| Dubai , UAE | 26 - Jul - 2026 | 30 - Jul - 2026 | 4987.5 GBP |
|
| Paris , France | 26 - Jul - 2026 | 30 - Jul - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 26 - Jul - 2026 | 30 - Jul - 2026 | 8500 GBP |
|
| Tokyo , Japan | 26 - Jul - 2026 | 30 - Jul - 2026 | 9750 GBP |
|
| Geneva , Switzerland | 26 - Jul - 2026 | 30 - Jul - 2026 | 8950 GBP |
|
| Dubai , UAE | 16 - Aug - 2026 | 20 - Aug - 2026 | 4987.5 GBP |
|
| Paris , France | 16 - Aug - 2026 | 20 - Aug - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 16 - Aug - 2026 | 20 - Aug - 2026 | 8500 GBP |
|
| Tokyo , Japan | 16 - Aug - 2026 | 20 - Aug - 2026 | 9750 GBP |
|
| Dubai , UAE | 23 - Aug - 2026 | 27 - Aug - 2026 | 4987.5 GBP |
|
| Paris , France | 23 - Aug - 2026 | 27 - Aug - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 23 - Aug - 2026 | 27 - Aug - 2026 | 8500 GBP |
|
| Tokyo , Japan | 23 - Aug - 2026 | 27 - Aug - 2026 | 9750 GBP |
|
| Kuala Lumpur , Malaysia | 30 - Aug - 2026 | 3 - Sep - 2026 | 4750 GBP |
|
| Rome , Italy | 30 - Aug - 2026 | 3 - Sep - 2026 | 7300 GBP |
|
| Barcelona , Spain | 30 - Aug - 2026 | 3 - Sep - 2026 | 6950 GBP |
|
| Zurich , Switzerland | 30 - Aug - 2026 | 3 - Sep - 2026 | 7950 GBP |
|
| Istanbul , Turkey | 2 - Aug - 2026 | 6 - Aug - 2026 | 4700 GBP |
|
| Bali , Indonesia | 2 - Aug - 2026 | 6 - Aug - 2026 | 8100 GBP |
|
| Singapore , Singapore | 2 - Aug - 2026 | 6 - Aug - 2026 | 7500 GBP |
|
| Washington , United States | 2 - Aug - 2026 | 6 - Aug - 2026 | 11000 GBP |
|
| Kuala Lumpur , Malaysia | 9 - Aug - 2026 | 13 - Aug - 2026 | 4750 GBP |
|
| Rome , Italy | 9 - Aug - 2026 | 13 - Aug - 2026 | 7300 GBP |
|
| Barcelona , Spain | 9 - Aug - 2026 | 13 - Aug - 2026 | 6950 GBP |
|
| Zurich , Switzerland | 9 - Aug - 2026 | 13 - Aug - 2026 | 7950 GBP |
|
| London , UK | 16 - Aug - 2026 | 20 - Aug - 2026 | 4950 GBP |
|
| Madrid , Spain | 16 - Aug - 2026 | 20 - Aug - 2026 | 6950 GBP |
|
| Munich , Germany | 16 - Aug - 2026 | 20 - Aug - 2026 | 7900 GBP |
|
| Berlin , Germany | 16 - Aug - 2026 | 20 - Aug - 2026 | 7900 GBP |
|
| New York , United States | 16 - Aug - 2026 | 20 - Aug - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 16 - Aug - 2026 | 20 - Aug - 2026 | 8100 GBP |
|
| Milan , Italy | 16 - Aug - 2026 | 20 - Aug - 2026 | 6950 GBP |
|
| Dubai , UAE | 2 - Aug - 2026 | 6 - Aug - 2026 | 4987.5 GBP |
|
| Paris , France | 2 - Aug - 2026 | 6 - Aug - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 2 - Aug - 2026 | 6 - Aug - 2026 | 8500 GBP |
|
| Tokyo , Japan | 2 - Aug - 2026 | 6 - Aug - 2026 | 9750 GBP |
|
| London , UK | 2 - Aug - 2026 | 6 - Aug - 2026 | 4950 GBP |
|
| Madrid , Spain | 2 - Aug - 2026 | 6 - Aug - 2026 | 6950 GBP |
|
| Munich , Germany | 2 - Aug - 2026 | 6 - Aug - 2026 | 7900 GBP |
|
| Berlin , Germany | 2 - Aug - 2026 | 6 - Aug - 2026 | 7900 GBP |
|
| New York , United States | 2 - Aug - 2026 | 6 - Aug - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 2 - Aug - 2026 | 6 - Aug - 2026 | 8100 GBP |
|
| Milan , Italy | 2 - Aug - 2026 | 6 - Aug - 2026 | 6950 GBP |
|
| London , UK | 23 - Aug - 2026 | 27 - Aug - 2026 | 4950 GBP |
|
| Madrid , Spain | 23 - Aug - 2026 | 27 - Aug - 2026 | 6950 GBP |
|
| Munich , Germany | 23 - Aug - 2026 | 27 - Aug - 2026 | 7900 GBP |
|
| Berlin , Germany | 23 - Aug - 2026 | 27 - Aug - 2026 | 7900 GBP |
|
| New York , United States | 23 - Aug - 2026 | 27 - Aug - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 23 - Aug - 2026 | 27 - Aug - 2026 | 8100 GBP |
|
| Milan , Italy | 23 - Aug - 2026 | 27 - Aug - 2026 | 6950 GBP |
|
| Geneva , Switzerland | 16 - Aug - 2026 | 20 - Aug - 2026 | 8950 GBP |
|
| Geneva , Switzerland | 23 - Aug - 2026 | 27 - Aug - 2026 | 8950 GBP |
|
| Sydney , Australia | 30 - Aug - 2026 | 3 - Sep - 2026 | 10900 GBP |
|
| Interlaken , Switzerland | 30 - Aug - 2026 | 3 - Sep - 2026 | 8950 GBP |
|
| Taipei , Taiwan | 2 - Aug - 2026 | 6 - Aug - 2026 | 9300 GBP |
|
| Sydney , Australia | 9 - Aug - 2026 | 13 - Aug - 2026 | 10900 GBP |
|
| Interlaken , Switzerland | 9 - Aug - 2026 | 13 - Aug - 2026 | 8950 GBP |
|
| Geneva , Switzerland | 2 - Aug - 2026 | 6 - Aug - 2026 | 8950 GBP |
|
| Istanbul , Turkey | 6 - Sep - 2026 | 10 - Sep - 2026 | 4700 GBP |
|
| Bali , Indonesia | 6 - Sep - 2026 | 10 - Sep - 2026 | 8100 GBP |
|
| Singapore , Singapore | 6 - Sep - 2026 | 10 - Sep - 2026 | 7500 GBP |
|
| Washington , United States | 6 - Sep - 2026 | 10 - Sep - 2026 | 11000 GBP |
|
| London , UK | 27 - Sep - 2026 | 1 - Oct - 2026 | 4950 GBP |
|
| Madrid , Spain | 27 - Sep - 2026 | 1 - Oct - 2026 | 6950 GBP |
|
| Munich , Germany | 27 - Sep - 2026 | 1 - Oct - 2026 | 7900 GBP |
|
| Berlin , Germany | 27 - Sep - 2026 | 1 - Oct - 2026 | 7900 GBP |
|
| New York , United States | 27 - Sep - 2026 | 1 - Oct - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 27 - Sep - 2026 | 1 - Oct - 2026 | 8100 GBP |
|
| Milan , Italy | 27 - Sep - 2026 | 1 - Oct - 2026 | 6950 GBP |
|
| Istanbul , Turkey | 13 - Sep - 2026 | 17 - Sep - 2026 | 4700 GBP |
|
| Bali , Indonesia | 13 - Sep - 2026 | 17 - Sep - 2026 | 8100 GBP |
|
| Singapore , Singapore | 13 - Sep - 2026 | 17 - Sep - 2026 | 7500 GBP |
|
| Washington , United States | 13 - Sep - 2026 | 17 - Sep - 2026 | 11000 GBP |
|
| Kuala Lumpur , Malaysia | 20 - Sep - 2026 | 24 - Sep - 2026 | 4750 GBP |
|
| Rome , Italy | 20 - Sep - 2026 | 24 - Sep - 2026 | 7300 GBP |
|
| Barcelona , Spain | 20 - Sep - 2026 | 24 - Sep - 2026 | 6950 GBP |
|
| Zurich , Switzerland | 20 - Sep - 2026 | 24 - Sep - 2026 | 7950 GBP |
|
| Dubai , UAE | 13 - Sep - 2026 | 17 - Sep - 2026 | 4987.5 GBP |
|
| Paris , France | 13 - Sep - 2026 | 17 - Sep - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 13 - Sep - 2026 | 17 - Sep - 2026 | 8500 GBP |
|
| Tokyo , Japan | 13 - Sep - 2026 | 17 - Sep - 2026 | 9750 GBP |
|
| London , UK | 13 - Sep - 2026 | 17 - Sep - 2026 | 4950 GBP |
|
| Madrid , Spain | 13 - Sep - 2026 | 17 - Sep - 2026 | 6950 GBP |
|
| Munich , Germany | 13 - Sep - 2026 | 17 - Sep - 2026 | 7900 GBP |
|
| Berlin , Germany | 13 - Sep - 2026 | 17 - Sep - 2026 | 7900 GBP |
|
| New York , United States | 13 - Sep - 2026 | 17 - Sep - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 13 - Sep - 2026 | 17 - Sep - 2026 | 8100 GBP |
|
| Milan , Italy | 13 - Sep - 2026 | 17 - Sep - 2026 | 6950 GBP |
|
| Taipei , Taiwan | 6 - Sep - 2026 | 10 - Sep - 2026 | 9300 GBP |
|
| Taipei , Taiwan | 13 - Sep - 2026 | 17 - Sep - 2026 | 9300 GBP |
|
| Sydney , Australia | 20 - Sep - 2026 | 24 - Sep - 2026 | 10900 GBP |
|
| Interlaken , Switzerland | 20 - Sep - 2026 | 24 - Sep - 2026 | 8950 GBP |
|
| Geneva , Switzerland | 13 - Sep - 2026 | 17 - Sep - 2026 | 8950 GBP |
|
| Istanbul , Turkey | 25 - Oct - 2026 | 29 - Oct - 2026 | 4700 GBP |
|
| Bali , Indonesia | 25 - Oct - 2026 | 29 - Oct - 2026 | 8100 GBP |
|
| Singapore , Singapore | 25 - Oct - 2026 | 29 - Oct - 2026 | 7500 GBP |
|
| Washington , United States | 25 - Oct - 2026 | 29 - Oct - 2026 | 11000 GBP |
|
| Dubai , UAE | 11 - Oct - 2026 | 15 - Oct - 2026 | 4987.5 GBP |
|
| Paris , France | 11 - Oct - 2026 | 15 - Oct - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 11 - Oct - 2026 | 15 - Oct - 2026 | 8500 GBP |
|
| Tokyo , Japan | 11 - Oct - 2026 | 15 - Oct - 2026 | 9750 GBP |
|
| Kuala Lumpur , Malaysia | 18 - Oct - 2026 | 22 - Oct - 2026 | 4750 GBP |
|
| Rome , Italy | 18 - Oct - 2026 | 22 - Oct - 2026 | 7300 GBP |
|
| Barcelona , Spain | 18 - Oct - 2026 | 22 - Oct - 2026 | 6950 GBP |
|
| Zurich , Switzerland | 18 - Oct - 2026 | 22 - Oct - 2026 | 7950 GBP |
|
| Dubai , UAE | 4 - Oct - 2026 | 8 - Oct - 2026 | 4987.5 GBP |
|
| Paris , France | 4 - Oct - 2026 | 8 - Oct - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 4 - Oct - 2026 | 8 - Oct - 2026 | 8500 GBP |
|
| Tokyo , Japan | 4 - Oct - 2026 | 8 - Oct - 2026 | 9750 GBP |
|
| London , UK | 11 - Oct - 2026 | 15 - Oct - 2026 | 4950 GBP |
|
| Madrid , Spain | 11 - Oct - 2026 | 15 - Oct - 2026 | 6950 GBP |
|
| Munich , Germany | 11 - Oct - 2026 | 15 - Oct - 2026 | 7900 GBP |
|
| Berlin , Germany | 11 - Oct - 2026 | 15 - Oct - 2026 | 7900 GBP |
|
| New York , United States | 11 - Oct - 2026 | 15 - Oct - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 11 - Oct - 2026 | 15 - Oct - 2026 | 8100 GBP |
|
| Milan , Italy | 11 - Oct - 2026 | 15 - Oct - 2026 | 6950 GBP |
|
| Taipei , Taiwan | 25 - Oct - 2026 | 29 - Oct - 2026 | 9300 GBP |
|
| Geneva , Switzerland | 11 - Oct - 2026 | 15 - Oct - 2026 | 8950 GBP |
|
| Sydney , Australia | 18 - Oct - 2026 | 22 - Oct - 2026 | 10900 GBP |
|
| Interlaken , Switzerland | 18 - Oct - 2026 | 22 - Oct - 2026 | 8950 GBP |
|
| Geneva , Switzerland | 4 - Oct - 2026 | 8 - Oct - 2026 | 8950 GBP |
|
| Dubai , UAE | 1 - Nov - 2026 | 5 - Nov - 2026 | 4987.5 GBP |
|
| Paris , France | 1 - Nov - 2026 | 5 - Nov - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 1 - Nov - 2026 | 5 - Nov - 2026 | 8500 GBP |
|
| Tokyo , Japan | 1 - Nov - 2026 | 5 - Nov - 2026 | 9750 GBP |
|
| London , UK | 22 - Nov - 2026 | 26 - Nov - 2026 | 4950 GBP |
|
| Madrid , Spain | 22 - Nov - 2026 | 26 - Nov - 2026 | 6950 GBP |
|
| Munich , Germany | 22 - Nov - 2026 | 26 - Nov - 2026 | 7900 GBP |
|
| Berlin , Germany | 22 - Nov - 2026 | 26 - Nov - 2026 | 7900 GBP |
|
| New York , United States | 22 - Nov - 2026 | 26 - Nov - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 22 - Nov - 2026 | 26 - Nov - 2026 | 8100 GBP |
|
| Milan , Italy | 22 - Nov - 2026 | 26 - Nov - 2026 | 6950 GBP |
|
| Dubai , UAE | 29 - Nov - 2026 | 3 - Dec - 2026 | 4987.5 GBP |
|
| Paris , France | 29 - Nov - 2026 | 3 - Dec - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 29 - Nov - 2026 | 3 - Dec - 2026 | 8500 GBP |
|
| Tokyo , Japan | 29 - Nov - 2026 | 3 - Dec - 2026 | 9750 GBP |
|
| Istanbul , Turkey | 15 - Nov - 2026 | 19 - Nov - 2026 | 4700 GBP |
|
| Bali , Indonesia | 15 - Nov - 2026 | 19 - Nov - 2026 | 8100 GBP |
|
| Singapore , Singapore | 15 - Nov - 2026 | 19 - Nov - 2026 | 7500 GBP |
|
| Washington , United States | 15 - Nov - 2026 | 19 - Nov - 2026 | 11000 GBP |
|
| Kuala Lumpur , Malaysia | 8 - Nov - 2026 | 12 - Nov - 2026 | 4750 GBP |
|
| Rome , Italy | 8 - Nov - 2026 | 12 - Nov - 2026 | 7300 GBP |
|
| Barcelona , Spain | 8 - Nov - 2026 | 12 - Nov - 2026 | 6950 GBP |
|
| Zurich , Switzerland | 8 - Nov - 2026 | 12 - Nov - 2026 | 7950 GBP |
|
| London , UK | 1 - Nov - 2026 | 5 - Nov - 2026 | 4950 GBP |
|
| Madrid , Spain | 1 - Nov - 2026 | 5 - Nov - 2026 | 6950 GBP |
|
| Munich , Germany | 1 - Nov - 2026 | 5 - Nov - 2026 | 7900 GBP |
|
| Berlin , Germany | 1 - Nov - 2026 | 5 - Nov - 2026 | 7900 GBP |
|
| New York , United States | 1 - Nov - 2026 | 5 - Nov - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 1 - Nov - 2026 | 5 - Nov - 2026 | 8100 GBP |
|
| Milan , Italy | 1 - Nov - 2026 | 5 - Nov - 2026 | 6950 GBP |
|
| Dubai , UAE | 15 - Nov - 2026 | 19 - Nov - 2026 | 4987.5 GBP |
|
| Paris , France | 15 - Nov - 2026 | 19 - Nov - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 15 - Nov - 2026 | 19 - Nov - 2026 | 8500 GBP |
|
| Tokyo , Japan | 15 - Nov - 2026 | 19 - Nov - 2026 | 9750 GBP |
|
| London , UK | 15 - Nov - 2026 | 19 - Nov - 2026 | 4950 GBP |
|
| Madrid , Spain | 15 - Nov - 2026 | 19 - Nov - 2026 | 6950 GBP |
|
| Munich , Germany | 15 - Nov - 2026 | 19 - Nov - 2026 | 7900 GBP |
|
| Berlin , Germany | 15 - Nov - 2026 | 19 - Nov - 2026 | 7900 GBP |
|
| New York , United States | 15 - Nov - 2026 | 19 - Nov - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 15 - Nov - 2026 | 19 - Nov - 2026 | 8100 GBP |
|
| Milan , Italy | 15 - Nov - 2026 | 19 - Nov - 2026 | 6950 GBP |
|
| Geneva , Switzerland | 1 - Nov - 2026 | 5 - Nov - 2026 | 8950 GBP |
|
| Geneva , Switzerland | 29 - Nov - 2026 | 3 - Dec - 2026 | 8950 GBP |
|
| Taipei , Taiwan | 15 - Nov - 2026 | 19 - Nov - 2026 | 9300 GBP |
|
| Sydney , Australia | 8 - Nov - 2026 | 12 - Nov - 2026 | 10900 GBP |
|
| Interlaken , Switzerland | 8 - Nov - 2026 | 12 - Nov - 2026 | 8950 GBP |
|
| Geneva , Switzerland | 15 - Nov - 2026 | 19 - Nov - 2026 | 8950 GBP |
|
| Istanbul , Turkey | 6 - Dec - 2026 | 10 - Dec - 2026 | 4700 GBP |
|
| Bali , Indonesia | 6 - Dec - 2026 | 10 - Dec - 2026 | 8100 GBP |
|
| Singapore , Singapore | 6 - Dec - 2026 | 10 - Dec - 2026 | 7500 GBP |
|
| Washington , United States | 6 - Dec - 2026 | 10 - Dec - 2026 | 11000 GBP |
|
| Dubai , UAE | 13 - Dec - 2026 | 17 - Dec - 2026 | 4987.5 GBP |
|
| Paris , France | 13 - Dec - 2026 | 17 - Dec - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 13 - Dec - 2026 | 17 - Dec - 2026 | 8500 GBP |
|
| Tokyo , Japan | 13 - Dec - 2026 | 17 - Dec - 2026 | 9750 GBP |
|
| Dubai , UAE | 20 - Dec - 2026 | 24 - Dec - 2026 | 4987.5 GBP |
|
| Paris , France | 20 - Dec - 2026 | 24 - Dec - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 20 - Dec - 2026 | 24 - Dec - 2026 | 8500 GBP |
|
| Tokyo , Japan | 20 - Dec - 2026 | 24 - Dec - 2026 | 9750 GBP |
|
| Kuala Lumpur , Malaysia | 27 - Dec - 2026 | 31 - Dec - 2026 | 4750 GBP |
|
| Rome , Italy | 27 - Dec - 2026 | 31 - Dec - 2026 | 7300 GBP |
|
| Barcelona , Spain | 27 - Dec - 2026 | 31 - Dec - 2026 | 6950 GBP |
|
| Zurich , Switzerland | 27 - Dec - 2026 | 31 - Dec - 2026 | 7950 GBP |
|
| London , UK | 13 - Dec - 2026 | 17 - Dec - 2026 | 4950 GBP |
|
| Madrid , Spain | 13 - Dec - 2026 | 17 - Dec - 2026 | 6950 GBP |
|
| Munich , Germany | 13 - Dec - 2026 | 17 - Dec - 2026 | 7900 GBP |
|
| Berlin , Germany | 13 - Dec - 2026 | 17 - Dec - 2026 | 7900 GBP |
|
| New York , United States | 13 - Dec - 2026 | 17 - Dec - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 13 - Dec - 2026 | 17 - Dec - 2026 | 8100 GBP |
|
| Milan , Italy | 13 - Dec - 2026 | 17 - Dec - 2026 | 6950 GBP |
|
| London , UK | 20 - Dec - 2026 | 24 - Dec - 2026 | 4950 GBP |
|
| Madrid , Spain | 20 - Dec - 2026 | 24 - Dec - 2026 | 6950 GBP |
|
| Munich , Germany | 20 - Dec - 2026 | 24 - Dec - 2026 | 7900 GBP |
|
| Berlin , Germany | 20 - Dec - 2026 | 24 - Dec - 2026 | 7900 GBP |
|
| New York , United States | 20 - Dec - 2026 | 24 - Dec - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 20 - Dec - 2026 | 24 - Dec - 2026 | 8100 GBP |
|
| Milan , Italy | 20 - Dec - 2026 | 24 - Dec - 2026 | 6950 GBP |
|
| Taipei , Taiwan | 6 - Dec - 2026 | 10 - Dec - 2026 | 9300 GBP |
|
| Geneva , Switzerland | 13 - Dec - 2026 | 17 - Dec - 2026 | 8950 GBP |
|
| Geneva , Switzerland | 20 - Dec - 2026 | 24 - Dec - 2026 | 8950 GBP |
|
| Sydney , Australia | 27 - Dec - 2026 | 31 - Dec - 2026 | 10900 GBP |
|
| Interlaken , Switzerland | 27 - Dec - 2026 | 31 - Dec - 2026 | 8950 GBP |
|
Course Syllabus
Program Objectives:
By the end of the program, participants will be able to:
- Utilize advanced communication tools and skills.
- Discover different personal listening styles.
- Understand and harness the power of body language.
- Apply meta programs to improve their understanding of people.
- Practice and use assertiveness skills in different situations.
- Unlock the secrets of influence for effective communication.
Course Outlines
Defining Effective Communication
- Communication Overview: Definition and Characteristics
- Evolution of Communication
- Communicating for Results
- Understanding Elements of Communication
- The Element of Noise
- Mehrabian’s 55-38-7 Rule
- Overcoming Communication Anxiety and Other Obstacles
The Art of Listening
- Effective Listening and Paraphrasing Techniques
- Understanding Different Listening Styles: Active versus Passive Styles
- Improving the Information Recall Rate
- Assessing Personal Listening Profiles
Internal Listening Filters
- Sensory Input Channels
- Internal Filter Systems: the 6 Layers
- 6 Listening Meta Programs
- Avoiding the Loss of Information
Mastering Body Language
- The Art of Body Language
- Components of Non Verbal Communication
- The Power of Appearances
- Eliciting Thinking Patterns through Eye Movement
- Building Rapport using Body Language
Advanced Assertiveness Skills
- Understanding Assertiveness: Definition and Values
- Components of Passive, Assertive and Aggressive Styles
- Assertiveness Rights and Responsibilities
- Managing Criticism Assertively
The Power of Influence and Persuasion
- Definition and Characteristics of Influence
- 6 Principles of Persuasion: How to Apply Them
- Bases and Sources of Power
- Dealing with Difficult People Using Persuation
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