/  Leadership and Management Skills for New Manager and Supervisor Training

Leadership and Management Skills for New Manager and Supervisor Training

BMC Training provides a training course in Leadership and Management Skills for New Manager and Supervisor in Management and Leadership

Course Title
Venue
Start Date
End Date
  • Dubai
    20 - 12 - 2020
    24 - 12 - 2020
  • Paris
    20 - 12 - 2020
    24 - 12 - 2020
  • Hong Kong
    20 - 12 - 2020
    24 - 12 - 2020
  • Kuala Lumpur
    27 - 12 - 2020
    31 - 12 - 2020
  • Rome
    27 - 12 - 2020
    31 - 12 - 2020
  • Barcelona
    27 - 12 - 2020
    31 - 12 - 2020
  • Zurich
    27 - 12 - 2020
    31 - 12 - 2020
  • Istanbul
    13 - 12 - 2020
    17 - 12 - 2020
  • Bali
    13 - 12 - 2020
    17 - 12 - 2020
  • Singapore
    13 - 12 - 2020
    17 - 12 - 2020
  • Washington
    13 - 12 - 2020
    17 - 12 - 2020
  • London
    6 - 12 - 2020
    10 - 12 - 2020
  • Madrid
    6 - 12 - 2020
    10 - 12 - 2020
  • Munich
    6 - 12 - 2020
    10 - 12 - 2020
  • Berlin
    6 - 12 - 2020
    10 - 12 - 2020
  • New York
    6 - 12 - 2020
    10 - 12 - 2020
  • Dubai
    24 - 1 - 2021
    28 - 1 - 2021
  • Paris
    24 - 1 - 2021
    28 - 1 - 2021
  • Hong Kong
    24 - 1 - 2021
    28 - 1 - 2021
  • London
    17 - 1 - 2021
    21 - 1 - 2021
  • Madrid
    17 - 1 - 2021
    21 - 1 - 2021
  • Munich
    17 - 1 - 2021
    21 - 1 - 2021
  • Berlin
    17 - 1 - 2021
    21 - 1 - 2021
  • New York
    17 - 1 - 2021
    21 - 1 - 2021
  • Kuala Lumpur
    10 - 1 - 2021
    14 - 1 - 2021
  • Rome
    10 - 1 - 2021
    14 - 1 - 2021
  • Barcelona
    10 - 1 - 2021
    14 - 1 - 2021
  • Zurich
    10 - 1 - 2021
    14 - 1 - 2021
  • Istanbul
    3 - 1 - 2021
    7 - 1 - 2021
  • Bali
    3 - 1 - 2021
    7 - 1 - 2021
  • Singapore
    3 - 1 - 2021
    7 - 1 - 2021
  • Washington
    3 - 1 - 2021
    7 - 1 - 2021
  • Dubai
    28 - 2 - 2021
    4 - 3 - 2021
  • Paris
    28 - 2 - 2021
    4 - 3 - 2021
  • Hong Kong
    28 - 2 - 2021
    4 - 3 - 2021
  • Kuala Lumpur
    21 - 2 - 2021
    25 - 2 - 2021
  • Rome
    21 - 2 - 2021
    25 - 2 - 2021
  • Barcelona
    21 - 2 - 2021
    25 - 2 - 2021
  • Zurich
    21 - 2 - 2021
    25 - 2 - 2021
  • Istanbul
    14 - 2 - 2021
    18 - 2 - 2021
  • Bali
    14 - 2 - 2021
    18 - 2 - 2021
  • Singapore
    14 - 2 - 2021
    18 - 2 - 2021
  • Washington
    14 - 2 - 2021
    18 - 2 - 2021
  • London
    7 - 2 - 2021
    11 - 2 - 2021
  • Madrid
    7 - 2 - 2021
    11 - 2 - 2021
  • Munich
    7 - 2 - 2021
    11 - 2 - 2021
  • Berlin
    7 - 2 - 2021
    11 - 2 - 2021
  • New York
    7 - 2 - 2021
    11 - 2 - 2021
  • Dubai
    21 - 3 - 2021
    25 - 3 - 2021
  • Paris
    21 - 3 - 2021
    25 - 3 - 2021
  • Hong Kong
    21 - 3 - 2021
    25 - 3 - 2021
  • London
    14 - 3 - 2021
    18 - 3 - 2021
  • Madrid
    14 - 3 - 2021
    18 - 3 - 2021
  • Munich
    14 - 3 - 2021
    18 - 3 - 2021
  • Berlin
    14 - 3 - 2021
    18 - 3 - 2021
  • New York
    14 - 3 - 2021
    18 - 3 - 2021
  • Kuala Lumpur
    7 - 3 - 2021
    11 - 3 - 2021
  • Rome
    7 - 3 - 2021
    11 - 3 - 2021
  • Barcelona
    7 - 3 - 2021
    11 - 3 - 2021
  • Zurich
    7 - 3 - 2021
    11 - 3 - 2021
  • Istanbul
    28 - 3 - 2021
    1 - 4 - 2021
  • Bali
    28 - 3 - 2021
    1 - 4 - 2021
  • Singapore
    28 - 3 - 2021
    1 - 4 - 2021
  • Washington
    28 - 3 - 2021
    1 - 4 - 2021
  • Dubai
    25 - 4 - 2021
    29 - 4 - 2021
  • Paris
    25 - 4 - 2021
    29 - 4 - 2021
  • Hong Kong
    25 - 4 - 2021
    29 - 4 - 2021
  • Kuala Lumpur
    4 - 4 - 2021
    8 - 4 - 2021
  • Rome
    4 - 4 - 2021
    8 - 4 - 2021
  • Barcelona
    4 - 4 - 2021
    8 - 4 - 2021
  • Zurich
    4 - 4 - 2021
    8 - 4 - 2021
  • Istanbul
    11 - 4 - 2021
    15 - 4 - 2021
  • Bali
    11 - 4 - 2021
    15 - 4 - 2021
  • Singapore
    11 - 4 - 2021
    15 - 4 - 2021
  • Washington
    11 - 4 - 2021
    15 - 4 - 2021
  • London
    18 - 4 - 2021
    22 - 4 - 2021
  • Madrid
    18 - 4 - 2021
    22 - 4 - 2021
  • Munich
    18 - 4 - 2021
    22 - 4 - 2021
  • Berlin
    18 - 4 - 2021
    22 - 4 - 2021
  • New York
    18 - 4 - 2021
    22 - 4 - 2021
  • Dubai
    9 - 5 - 2021
    13 - 5 - 2021
  • Paris
    9 - 5 - 2021
    13 - 5 - 2021
  • Hong Kong
    9 - 5 - 2021
    13 - 5 - 2021
  • London
    2 - 5 - 2021
    6 - 5 - 2021
  • Madrid
    2 - 5 - 2021
    6 - 5 - 2021
  • Munich
    2 - 5 - 2021
    6 - 5 - 2021
  • Berlin
    2 - 5 - 2021
    6 - 5 - 2021
  • New York
    2 - 5 - 2021
    6 - 5 - 2021
  • Kuala Lumpur
    16 - 5 - 2021
    20 - 5 - 2021
  • Rome
    16 - 5 - 2021
    20 - 5 - 2021
  • Barcelona
    16 - 5 - 2021
    20 - 5 - 2021
  • Zurich
    16 - 5 - 2021
    20 - 5 - 2021
  • Istanbul
    23 - 5 - 2021
    27 - 5 - 2021
  • Bali
    23 - 5 - 2021
    27 - 5 - 2021
  • Singapore
    23 - 5 - 2021
    27 - 5 - 2021
  • Washington
    23 - 5 - 2021
    27 - 5 - 2021
  • Dubai
    13 - 6 - 2021
    17 - 6 - 2021
  • Paris
    13 - 6 - 2021
    17 - 6 - 2021
  • Hong Kong
    13 - 6 - 2021
    17 - 6 - 2021
  • Kuala Lumpur
    20 - 6 - 2021
    24 - 6 - 2021
  • Rome
    20 - 6 - 2021
    24 - 6 - 2021
  • Barcelona
    20 - 6 - 2021
    24 - 6 - 2021
  • Zurich
    20 - 6 - 2021
    24 - 6 - 2021
  • Istanbul
    27 - 6 - 2021
    1 - 7 - 2021
  • Bali
    27 - 6 - 2021
    1 - 7 - 2021
  • Singapore
    27 - 6 - 2021
    1 - 7 - 2021
  • Washington
    27 - 6 - 2021
    1 - 7 - 2021
  • London
    6 - 6 - 2021
    10 - 6 - 2021
  • Madrid
    6 - 6 - 2021
    10 - 6 - 2021
  • Munich
    6 - 6 - 2021
    10 - 6 - 2021
  • Berlin
    6 - 6 - 2021
    10 - 6 - 2021
  • New York
    6 - 6 - 2021
    10 - 6 - 2021
  • Dubai
    4 - 7 - 2021
    8 - 7 - 2021
  • Paris
    4 - 7 - 2021
    8 - 7 - 2021
  • Hong Kong
    4 - 7 - 2021
    8 - 7 - 2021
  • London
    11 - 7 - 2021
    15 - 7 - 2021
  • Madrid
    11 - 7 - 2021
    15 - 7 - 2021
  • Munich
    11 - 7 - 2021
    15 - 7 - 2021
  • Berlin
    11 - 7 - 2021
    15 - 7 - 2021
  • New York
    11 - 7 - 2021
    15 - 7 - 2021
  • London
    18 - 7 - 2021
    22 - 7 - 2021
  • Madrid
    18 - 7 - 2021
    22 - 7 - 2021
  • Munich
    18 - 7 - 2021
    22 - 7 - 2021
  • Berlin
    18 - 7 - 2021
    22 - 7 - 2021
  • New York
    18 - 7 - 2021
    22 - 7 - 2021
  • Istanbul
    25 - 7 - 2021
    29 - 7 - 2021
  • Bali
    25 - 7 - 2021
    29 - 7 - 2021
  • Singapore
    25 - 7 - 2021
    29 - 7 - 2021
  • Washington
    25 - 7 - 2021
    29 - 7 - 2021
  • Dubai
    1 - 8 - 2021
    5 - 8 - 2021
  • Paris
    1 - 8 - 2021
    5 - 8 - 2021
  • Hong Kong
    1 - 8 - 2021
    5 - 8 - 2021
  • Kuala Lumpur
    8 - 8 - 2021
    12 - 8 - 2021
  • Rome
    8 - 8 - 2021
    12 - 8 - 2021
  • Barcelona
    8 - 8 - 2021
    12 - 8 - 2021
  • Zurich
    8 - 8 - 2021
    12 - 8 - 2021
  • Istanbul
    15 - 8 - 2021
    19 - 8 - 2021
  • Bali
    15 - 8 - 2021
    19 - 8 - 2021
  • Singapore
    15 - 8 - 2021
    19 - 8 - 2021
  • Washington
    15 - 8 - 2021
    19 - 8 - 2021
  • London
    22 - 8 - 2021
    26 - 8 - 2021
  • Madrid
    22 - 8 - 2021
    26 - 8 - 2021
  • Munich
    22 - 8 - 2021
    26 - 8 - 2021
  • Berlin
    22 - 8 - 2021
    26 - 8 - 2021
  • New York
    22 - 8 - 2021
    26 - 8 - 2021
  • Dubai
    26 - 9 - 2021
    30 - 9 - 2021
  • Paris
    26 - 9 - 2021
    30 - 9 - 2021
  • Hong Kong
    26 - 9 - 2021
    30 - 9 - 2021
  • London
    5 - 9 - 2021
    9 - 9 - 2021
  • Madrid
    5 - 9 - 2021
    9 - 9 - 2021
  • Munich
    5 - 9 - 2021
    9 - 9 - 2021
  • Berlin
    5 - 9 - 2021
    9 - 9 - 2021
  • New York
    5 - 9 - 2021
    9 - 9 - 2021
  • Kuala Lumpur
    12 - 9 - 2021
    16 - 9 - 2021
  • Rome
    12 - 9 - 2021
    16 - 9 - 2021
  • Barcelona
    12 - 9 - 2021
    16 - 9 - 2021
  • Zurich
    12 - 9 - 2021
    16 - 9 - 2021
  • Istanbul
    19 - 9 - 2021
    23 - 9 - 2021
  • Bali
    19 - 9 - 2021
    23 - 9 - 2021
  • Singapore
    19 - 9 - 2021
    23 - 9 - 2021
  • Washington
    19 - 9 - 2021
    23 - 9 - 2021
  • Dubai
    17 - 10 - 2021
    21 - 10 - 2021
  • Paris
    17 - 10 - 2021
    21 - 10 - 2021
  • Hong Kong
    17 - 10 - 2021
    21 - 10 - 2021
  • Kuala Lumpur
    24 - 10 - 2021
    28 - 10 - 2021
  • Rome
    24 - 10 - 2021
    28 - 10 - 2021
  • Barcelona
    24 - 10 - 2021
    28 - 10 - 2021
  • Zurich
    24 - 10 - 2021
    28 - 10 - 2021
  • Istanbul
    3 - 10 - 2021
    7 - 10 - 2021
  • Bali
    3 - 10 - 2021
    7 - 10 - 2021
  • Singapore
    3 - 10 - 2021
    7 - 10 - 2021
  • Washington
    3 - 10 - 2021
    7 - 10 - 2021
  • London
    10 - 10 - 2021
    14 - 10 - 2021
  • Madrid
    10 - 10 - 2021
    14 - 10 - 2021
  • Munich
    10 - 10 - 2021
    14 - 10 - 2021
  • Berlin
    10 - 10 - 2021
    14 - 10 - 2021
  • New York
    10 - 10 - 2021
    14 - 10 - 2021
  • Dubai
    21 - 11 - 2021
    25 - 11 - 2021
  • Paris
    21 - 11 - 2021
    25 - 11 - 2021
  • Hong Kong
    21 - 11 - 2021
    25 - 11 - 2021
  • Kuala Lumpur
    7 - 11 - 2021
    11 - 11 - 2021
  • Rome
    7 - 11 - 2021
    11 - 11 - 2021
  • Barcelona
    7 - 11 - 2021
    11 - 11 - 2021
  • Zurich
    7 - 11 - 2021
    11 - 11 - 2021
  • Istanbul
    14 - 11 - 2021
    18 - 11 - 2021
  • Bali
    14 - 11 - 2021
    18 - 11 - 2021
  • Singapore
    14 - 11 - 2021
    18 - 11 - 2021
  • Washington
    14 - 11 - 2021
    18 - 11 - 2021

Introduction

This programme provides an understanding of the issues which allow for effective management and supervision, such as proactive planning, understanding of customer relations, effective time management, proper communication and understanding human interaction,helping new managers/supervisors know how to use productive leadership and management techniques.

objectives

  • Understand and develop skills necessary for new managers/supervisors
  • Learn the importance of managing with strategic thinking
  • Learn how to set goals and plan effectively and efficiently
  • Develop ability to establish a customer focus in management
  • Develop positive interpersonal techniques for better people relationships
  • Improve their ability to make higher quality decisions
  • Apply concepts of team building, team performance and motivation
  • Learn how to establish and maintain time management techniques
  • Understand the role of stakeholders and learn techniques of stakeholder management
  • Understand how to develop productive communication techniques
  • Understand the importance of performance standards, goals and objectives
  • Develop improvement plans to accomplish work and improve performance

Contents

Day One

Leadership Skills Required of a New Manager/Supervisor

  • Identification of management and supervisory leadership skills
  • Challenges supervisors face in dynamic, changing organisations
  • Identifying the life cycle of organisations
  • The role of leadership in today’s successful organisations
  • Understanding the role of strategic management in leadership
  • The importance in leadership of a customer focus

Day Two

Importance of Goal Setting and Planning Management for a Manager/Supervisor

  • Developing goals and objectives that align with the company’s business plan
  • Developing a concept of planning based on standardised principles
  • Identifying the role of stakeholders in effective planning
  • Using a planning process to set planning goals and get work started
  • Integrating initiating objectives, scope, work structure and management planning

Day Three

Time Management and Communication as Effective Disciplines for New Managers/Supervisors

  • Determining how person’s style of work affects time management
  • Using a process to identify time issues and solutions to the issues
  • Learning how empowerment is used in time management
  • Importance of leadership and communication methods
  • Learning the impact of verbal and non-verbal communication
  • Developing an active listening communication style

Day Four

How New Managers/Supervisors Build Effective Interpersonal Interactions

  • Characteristics of interpersonal interaction for individuals
  • Identification of the personal interaction styles
  • Individual strengths and challenges of interpersonal interaction styles
  • Successful interpersonal interaction develops trust
  • Stages of team development and the supervisor’s role in each
  • Understanding how people work better using varied interaction types

Day Five

Developing Personal and Work Group Improvement Plans

  • Encouraging innovation and improvement as a supervisor
  • Understanding interpersonal work group dynamics
  • Identification of change processes and human change
  • Dealing with people who do not want change
  • Developing an action plan for personal and work group improvement

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