/  Accomplished Office Administrator Training

Accomplished Office Administrator Training

BMC Training provides a training course in Accomplished Office Administrator in Management and Leadership

Course Title
Venue
Start Date
End Date
  • London
    7 - 10 - 2018
    11 - 10 - 2018
  • Dubai
    21 - 10 - 2018
    25 - 10 - 2018
  • Paris
    7 - 10 - 2018
    11 - 10 - 2018
  • Kuala Lumpur
    18 - 11 - 2018
    22 - 11 - 2018
  • Istanbul
    11 - 11 - 2018
    15 - 11 - 2018
  • Bali
    18 - 11 - 2018
    22 - 11 - 2018
  • Paris
    25 - 11 - 2018
    29 - 11 - 2018
  • London
    2 - 12 - 2018
    6 - 12 - 2018
  • Dubai
    9 - 12 - 2018
    13 - 12 - 2018
  • Paris
    2 - 12 - 2018
    6 - 12 - 2018
  • Kuala Lumpur
    27 - 1 - 2019
    31 - 1 - 2019
  • Istanbul
    20 - 1 - 2019
    24 - 1 - 2019
  • Bali
    27 - 1 - 2019
    31 - 1 - 2019
  • London
    10 - 2 - 2019
    14 - 2 - 2019
  • Dubai
    17 - 2 - 2019
    21 - 2 - 2019
  • Paris
    10 - 2 - 2019
    14 - 2 - 2019
  • Kuala Lumpur
    24 - 3 - 2019
    28 - 3 - 2019
  • Istanbul
    10 - 3 - 2019
    14 - 3 - 2019
  • Bali
    24 - 3 - 2019
    28 - 3 - 2019
  • London
    14 - 4 - 2019
    18 - 4 - 2019
  • Dubai
    14 - 4 - 2019
    18 - 4 - 2019
  • Paris
    14 - 4 - 2019
    18 - 4 - 2019
  • Kuala Lumpur
    12 - 5 - 2019
    16 - 5 - 2019
  • Istanbul
    19 - 5 - 2019
    23 - 5 - 2019
  • Bali
    12 - 5 - 2019
    16 - 5 - 2019
  • London
    23 - 6 - 2019
    27 - 6 - 2019
  • Dubai
    2 - 6 - 2019
    6 - 6 - 2019
  • Paris
    23 - 6 - 2019
    27 - 6 - 2019
  • Kuala Lumpur
    7 - 7 - 2019
    11 - 7 - 2019
  • Istanbul
    28 - 7 - 2019
    1 - 8 - 2019
  • Bali
    7 - 7 - 2019
    11 - 7 - 2019
  • London
    18 - 8 - 2019
    22 - 8 - 2019
  • Dubai
    11 - 8 - 2019
    15 - 8 - 2019
  • Paris
    18 - 8 - 2019
    22 - 8 - 2019
  • Kuala Lumpur
    15 - 9 - 2019
    19 - 9 - 2019
  • Istanbul
    15 - 9 - 2019
    19 - 9 - 2019
  • Bali
    15 - 9 - 2019
    19 - 9 - 2019

Introduction

This course will help you increase your motivation and confidence through understanding the principles and best practices of office management. Delegates will learn to prioritise, plan, and solve problems to get the work done on time, and to have continuous productivity improvement. 

Delegates will learn to communicate confidently in meetings and manage difficult behaviours.  Also, self-management skills will be gained which will help cope with stress, keep a ‘can do’ positive attitude, and enjoy work each day. Finally, to manage an office effectively,one needs to manage oneself, manage your time, tasks, and others in order to achieve maximum success.

This course will feature:

  • Prioritising your daily responsibilities to achieve maximum output and success
  • Streamlining your work practices and office environment
  • Communicating effectively and assertively at all levels
  • Understanding yourself and others thereby improving interactions and relationships
  • Techniques to help you think creatively, solve problems, plan, and make decisions

objectives

By the end of this course, participants will be able to:

  • Prioritise and cope with multiple tasks without missing deadlines
  • Think like a Manager – planning, making decisions and solving problems
  • Manage their thoughts and feelings to improve self-confidence and self-empowerment
  • Communicate effectively and assertively at all levels and in all situations
    • Manage paperwork, diaries, meetings, presentations, and phones more effectively

Contents

Day One

Taking Control of your Work Life

  • Understanding and clarifying purpose, vision and mission
  • The secret to working smarter rather than harder
  • Controlling, prioritising and organising your work
  • Streamlining your office systems and getting your paperwork under control
  • Making your office user friendly and efficient

Day Two

Essential Administrative Skills

  • Harnessing the power of the mind – through Mind Mapping Techniques
  • Managing larger projects to meet deadlines
  • Planning skills – using a ‘Gannt’ chart to chart work progress
  • Problem solving and decision making techniques
  • Decision Making tools

Day Three

Vital Communication Skills

  • Different styles of communication
  • Learning to be more assertive
  • Win-win conflict resolution
  • Understanding and using body language
  • Understanding different personality types and how to deal with them

Day Four

Developing as a Professional

  • Listening skills – seeking to understand before being understood
  • Creating a professional image
  • Leadership skills
  • How to make presentations with confidence and power
  • Learn the essentials of planning a presentation

Day Five

Self-Empowerment and Self-Management

  • Understanding stress and learning coping skills
  • The essential skills of emotional intelligence
  • Using emotional intelligence at work
  • Transforming fear and negativity and reactive-ness
  • Becoming a more proactive, responsible and self-aware person

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