/  Lean Sigma Performance Improvement in Healthcare Training

Lean Sigma Performance Improvement in Healthcare Training

BMC Training provides a training course in Lean Sigma Performance Improvement in Healthcare in Healthcare Training

Course Title
Venue
Start Date
End Date
  • Kuala Lumpur
    27 - 1 - 2019
    31 - 1 - 2019
  • Rome
    27 - 1 - 2019
    31 - 1 - 2019
  • Barcelona
    27 - 1 - 2019
    31 - 1 - 2019
  • Zurich
    27 - 1 - 2019
    31 - 1 - 2019
  • Dubai
    20 - 1 - 2019
    24 - 1 - 2019
  • Paris
    20 - 1 - 2019
    24 - 1 - 2019
  • Hong Kong
    20 - 1 - 2019
    24 - 1 - 2019
  • London
    13 - 1 - 2019
    17 - 1 - 2019
  • Madrid
    13 - 1 - 2019
    17 - 1 - 2019
  • Munich
    13 - 1 - 2019
    17 - 1 - 2019
  • Berlin
    13 - 1 - 2019
    17 - 1 - 2019
  • Istanbul
    6 - 1 - 2019
    10 - 1 - 2019
  • Bali
    6 - 1 - 2019
    10 - 1 - 2019
  • Singapore
    6 - 1 - 2019
    10 - 1 - 2019
  • London
    24 - 2 - 2019
    28 - 2 - 2019
  • Madrid
    24 - 2 - 2019
    28 - 2 - 2019
  • Munich
    24 - 2 - 2019
    28 - 2 - 2019
  • Berlin
    24 - 2 - 2019
    28 - 2 - 2019
  • Dubai
    17 - 2 - 2019
    21 - 2 - 2019
  • Paris
    17 - 2 - 2019
    21 - 2 - 2019
  • Hong Kong
    17 - 2 - 2019
    21 - 2 - 2019
  • Istanbul
    10 - 2 - 2019
    14 - 2 - 2019
  • Bali
    10 - 2 - 2019
    14 - 2 - 2019
  • Singapore
    10 - 2 - 2019
    14 - 2 - 2019
  • Kuala Lumpur
    3 - 2 - 2019
    7 - 2 - 2019
  • Rome
    3 - 2 - 2019
    7 - 2 - 2019
  • Barcelona
    3 - 2 - 2019
    7 - 2 - 2019
  • Zurich
    3 - 2 - 2019
    7 - 2 - 2019
  • Kuala Lumpur
    17 - 3 - 2019
    21 - 3 - 2019
  • Rome
    17 - 3 - 2019
    21 - 3 - 2019
  • Barcelona
    17 - 3 - 2019
    21 - 3 - 2019
  • Zurich
    17 - 3 - 2019
    21 - 3 - 2019
  • Dubai
    10 - 3 - 2019
    14 - 3 - 2019
  • Paris
    10 - 3 - 2019
    14 - 3 - 2019
  • Hong Kong
    10 - 3 - 2019
    14 - 3 - 2019
  • London
    3 - 3 - 2019
    7 - 3 - 2019
  • Madrid
    3 - 3 - 2019
    7 - 3 - 2019
  • Munich
    3 - 3 - 2019
    7 - 3 - 2019
  • Berlin
    3 - 3 - 2019
    7 - 3 - 2019
  • Istanbul
    24 - 3 - 2019
    28 - 3 - 2019
  • Bali
    24 - 3 - 2019
    28 - 3 - 2019
  • Singapore
    24 - 3 - 2019
    28 - 3 - 2019
  • London
    28 - 4 - 2019
    2 - 5 - 2019
  • Madrid
    28 - 4 - 2019
    2 - 5 - 2019
  • Munich
    28 - 4 - 2019
    2 - 5 - 2019
  • Berlin
    28 - 4 - 2019
    2 - 5 - 2019
  • Dubai
    7 - 4 - 2019
    11 - 4 - 2019
  • Paris
    7 - 4 - 2019
    11 - 4 - 2019
  • Hong Kong
    7 - 4 - 2019
    11 - 4 - 2019
  • Istanbul
    14 - 4 - 2019
    18 - 4 - 2019
  • Bali
    14 - 4 - 2019
    18 - 4 - 2019
  • Singapore
    14 - 4 - 2019
    18 - 4 - 2019
  • Kuala Lumpur
    21 - 4 - 2019
    25 - 4 - 2019
  • Rome
    21 - 4 - 2019
    25 - 4 - 2019
  • Barcelona
    21 - 4 - 2019
    25 - 4 - 2019
  • Zurich
    21 - 4 - 2019
    25 - 4 - 2019
  • Kuala Lumpur
    12 - 5 - 2019
    16 - 5 - 2019
  • Rome
    12 - 5 - 2019
    16 - 5 - 2019
  • Barcelona
    12 - 5 - 2019
    16 - 5 - 2019
  • Zurich
    12 - 5 - 2019
    16 - 5 - 2019
  • Dubai
    5 - 5 - 2019
    9 - 5 - 2019
  • Paris
    5 - 5 - 2019
    9 - 5 - 2019
  • Hong Kong
    5 - 5 - 2019
    9 - 5 - 2019
  • London
    19 - 5 - 2019
    23 - 5 - 2019
  • Madrid
    19 - 5 - 2019
    23 - 5 - 2019
  • Munich
    19 - 5 - 2019
    23 - 5 - 2019
  • Berlin
    19 - 5 - 2019
    23 - 5 - 2019
  • Istanbul
    26 - 5 - 2019
    30 - 5 - 2019
  • Bali
    26 - 5 - 2019
    30 - 5 - 2019
  • Singapore
    26 - 5 - 2019
    30 - 5 - 2019
  • London
    9 - 6 - 2019
    13 - 6 - 2019
  • Madrid
    9 - 6 - 2019
    13 - 6 - 2019
  • Munich
    9 - 6 - 2019
    13 - 6 - 2019
  • Berlin
    9 - 6 - 2019
    13 - 6 - 2019
  • Dubai
    16 - 6 - 2019
    20 - 6 - 2019
  • Paris
    16 - 6 - 2019
    20 - 6 - 2019
  • Hong Kong
    16 - 6 - 2019
    20 - 6 - 2019
  • Istanbul
    23 - 6 - 2019
    27 - 6 - 2019
  • Bali
    23 - 6 - 2019
    27 - 6 - 2019
  • Singapore
    23 - 6 - 2019
    27 - 6 - 2019
  • Kuala Lumpur
    2 - 6 - 2019
    6 - 6 - 2019
  • Rome
    2 - 6 - 2019
    6 - 6 - 2019
  • Barcelona
    2 - 6 - 2019
    6 - 6 - 2019
  • Zurich
    2 - 6 - 2019
    6 - 6 - 2019
  • Kuala Lumpur
    7 - 7 - 2019
    11 - 7 - 2019
  • Rome
    7 - 7 - 2019
    11 - 7 - 2019
  • Barcelona
    7 - 7 - 2019
    11 - 7 - 2019
  • Zurich
    7 - 7 - 2019
    11 - 7 - 2019
  • Dubai
    14 - 7 - 2019
    18 - 7 - 2019
  • Paris
    14 - 7 - 2019
    18 - 7 - 2019
  • Hong Kong
    14 - 7 - 2019
    18 - 7 - 2019
  • London
    21 - 7 - 2019
    25 - 7 - 2019
  • Madrid
    21 - 7 - 2019
    25 - 7 - 2019
  • Munich
    21 - 7 - 2019
    25 - 7 - 2019
  • Berlin
    21 - 7 - 2019
    25 - 7 - 2019
  • Istanbul
    28 - 7 - 2019
    1 - 8 - 2019
  • Bali
    28 - 7 - 2019
    1 - 8 - 2019
  • Singapore
    28 - 7 - 2019
    1 - 8 - 2019
  • London
    4 - 8 - 2019
    8 - 8 - 2019
  • Madrid
    4 - 8 - 2019
    8 - 8 - 2019
  • Munich
    4 - 8 - 2019
    8 - 8 - 2019
  • Berlin
    4 - 8 - 2019
    8 - 8 - 2019
  • Dubai
    11 - 8 - 2019
    15 - 8 - 2019
  • Paris
    11 - 8 - 2019
    15 - 8 - 2019
  • Hong Kong
    11 - 8 - 2019
    15 - 8 - 2019
  • Istanbul
    18 - 8 - 2019
    22 - 8 - 2019
  • Bali
    18 - 8 - 2019
    22 - 8 - 2019
  • Singapore
    18 - 8 - 2019
    22 - 8 - 2019
  • Kuala Lumpur
    25 - 8 - 2019
    29 - 8 - 2019
  • Rome
    25 - 8 - 2019
    29 - 8 - 2019
  • Barcelona
    25 - 8 - 2019
    29 - 8 - 2019
  • Zurich
    25 - 8 - 2019
    29 - 8 - 2019
  • Kuala Lumpur
    22 - 9 - 2019
    26 - 9 - 2019
  • Rome
    22 - 9 - 2019
    26 - 9 - 2019
  • Barcelona
    22 - 9 - 2019
    26 - 9 - 2019
  • Zurich
    22 - 9 - 2019
    26 - 9 - 2019
  • Dubai
    1 - 9 - 2019
    5 - 9 - 2019
  • Paris
    1 - 9 - 2019
    5 - 9 - 2019
  • Hong Kong
    1 - 9 - 2019
    5 - 9 - 2019
  • London
    8 - 9 - 2019
    12 - 9 - 2019
  • Madrid
    8 - 9 - 2019
    12 - 9 - 2019
  • Munich
    8 - 9 - 2019
    12 - 9 - 2019
  • Berlin
    8 - 9 - 2019
    12 - 9 - 2019
  • Istanbul
    15 - 9 - 2019
    19 - 9 - 2019
  • Bali
    15 - 9 - 2019
    19 - 9 - 2019
  • Singapore
    15 - 9 - 2019
    19 - 9 - 2019
  • London
    20 - 10 - 2019
    24 - 10 - 2019
  • Madrid
    20 - 10 - 2019
    24 - 10 - 2019
  • Munich
    20 - 10 - 2019
    24 - 10 - 2019
  • Berlin
    20 - 10 - 2019
    24 - 10 - 2019
  • Dubai
    27 - 10 - 2019
    31 - 10 - 2019
  • Paris
    27 - 10 - 2019
    31 - 10 - 2019
  • Hong Kong
    27 - 10 - 2019
    31 - 10 - 2019
  • Istanbul
    6 - 10 - 2019
    10 - 10 - 2019
  • Bali
    6 - 10 - 2019
    10 - 10 - 2019
  • Singapore
    6 - 10 - 2019
    10 - 10 - 2019
  • Kuala Lumpur
    13 - 10 - 2019
    17 - 10 - 2019
  • Rome
    13 - 10 - 2019
    17 - 10 - 2019
  • Barcelona
    13 - 10 - 2019
    17 - 10 - 2019
  • Zurich
    13 - 10 - 2019
    17 - 10 - 2019
  • Kuala Lumpur
    17 - 11 - 2019
    21 - 11 - 2019
  • Rome
    17 - 11 - 2019
    21 - 11 - 2019
  • Barcelona
    17 - 11 - 2019
    21 - 11 - 2019
  • Zurich
    17 - 11 - 2019
    21 - 11 - 2019
  • Dubai
    24 - 11 - 2019
    28 - 11 - 2019
  • Paris
    24 - 11 - 2019
    28 - 11 - 2019
  • Hong Kong
    24 - 11 - 2019
    28 - 11 - 2019
  • London
    3 - 11 - 2019
    7 - 11 - 2019
  • Madrid
    3 - 11 - 2019
    7 - 11 - 2019
  • Munich
    3 - 11 - 2019
    7 - 11 - 2019
  • Berlin
    3 - 11 - 2019
    7 - 11 - 2019
  • Istanbul
    10 - 11 - 2019
    14 - 11 - 2019
  • Bali
    10 - 11 - 2019
    14 - 11 - 2019
  • Singapore
    10 - 11 - 2019
    14 - 11 - 2019
  • London
    15 - 12 - 2019
    19 - 12 - 2019
  • Madrid
    15 - 12 - 2019
    19 - 12 - 2019
  • Munich
    15 - 12 - 2019
    19 - 12 - 2019
  • Berlin
    15 - 12 - 2019
    19 - 12 - 2019
  • Dubai
    22 - 12 - 2019
    26 - 12 - 2019
  • Paris
    22 - 12 - 2019
    26 - 12 - 2019
  • Hong Kong
    22 - 12 - 2019
    26 - 12 - 2019
  • Istanbul
    1 - 12 - 2019
    5 - 12 - 2019
  • Bali
    1 - 12 - 2019
    5 - 12 - 2019
  • Singapore
    1 - 12 - 2019
    5 - 12 - 2019
  • Kuala Lumpur
    8 - 12 - 2019
    12 - 12 - 2019
  • Rome
    8 - 12 - 2019
    12 - 12 - 2019
  • Barcelona
    8 - 12 - 2019
    12 - 12 - 2019
  • Zurich
    8 - 12 - 2019
    12 - 12 - 2019

Introduction    

Lean Sigma, widely proven in other industries, can offer even greater value in healthcare. This course walks you through all leadership aspects associated with planning, executing, sustaining, or reinvigorating Lean Sigma in your hospital, system, or clinic.

This comprehensive course explains Lean Sigma without “stat speak.” Focusing on care providers’ unique challenges, this course help healthcare organizations improve, as it offers a practical roadmap for making Lean or Six Sigma work as well as demonstrating it through real case studies, illuminating key facets of change that are too often ignored.

Whatever your Lean Sigma leadership role–from patient-facing staff to senior executive to performance improvement specialist–this training course gives you an indispensable foundation for success. 

Course Objectives

On completion of this course you should be able to:

  • Discuss how failure points in conventional change methods prevent performance improvement.
  • Illustrate and apply Lean Sigma’s structured change approach and explain why infrastructure and sequencing matter so much Integrating Lean Sigma with strategy and operations.
  • Know how to elevate individual process performance.
  • Launch a Lean Sigma program or revitalize a stalled initiative.
  • Learn from experience, and increase program maturity.

Course Outline           

Existing Change Models: Why the Traditional Healthcare Models Are Struggling

  • Traditional Change Models
  • Disparate Change Groups
  • Uncontained Change
  • No Standard Change Approach
  • Tools Focus
  • Reliance on Benchmarking
  • Changes Are Not Based on Data, Good Data, or the Right Data
  • Changes Made Based on Symptoms, Not Causes
  • Systems versus Processes
  • Focus on People, Not on Process
  • Lack of Context for Solutions
  • Adding versus Subtracting (Patching)
  • Poor Implementation
  • No Emphasis on Control
  • Management versus Leadership
  • Summary

 Structuring Change: Program Infrastructure

  • Lean Sigma: The Program
  • The Steering Group
  • Setting the Program Direction
  • The Fit with Existing Initiatives
  • Shaping Projects
  • Focus on Process
  • Breakthrough Change
  • Project Tiers
  • Identifying Opportunities
  • Characterizing Projects (Preliminary Project Chartering)
  • Setting Goals
  • Prioritizing Action
  • Program and Project Roles
  • Program Tracking, Reporting, and Ongoing Management
  • Summary

Lean Sigma Roadmap: The Anatomy of a Project

  • Lean Sigma Project Roadmap
  • Define
  • Measure
  • Analyze
  • Improve
  • Control
  • The Lean Sigma Roadmap: Why It Works
  • Standardization Projects
  • Kaizen (Accelerated Change) Events
  • Summary

 Application to Real Life: Project Case Examples

  • CT Capacity and Throughput
  • Reduce Discharged, Not Final Billed (DNFB)
  • Radiology Denials
  • Behavioral Health Discovery
  • Medication Delivery
  • Registration Standardization
  • Inpatient Admission Standardization
  • Physician Office Standardization
  • Surgery Capacity and Throughput
  • Emergency Department Throughput
  • Inpatient Placement
  • New Emergency Department Design

 Commencing the Journey

  • Program Vision and Launch
  • Creating Program Infrastructure
  • Developing Organizational Competence
  • Transforming Processes
  • Stabilization and Performance Management
  • Globalization

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