Managing and Overcoming Supply Chains in Times of Crisis Course

Introduction:

The course considers the issues faced by an organisation that requires continuity of supply of products and services to protect its critical business activities or processes.  This training course is relevant to the supply of products and services from external suppliers, internal relationships within divisions of the same organisation and procurement issues for major projects. 

Completing this course will enable you to:

• Assess the various sources of external threats, including environmental, geopolitical, economic and technological
• Assess the external threats to the supply chain from the environmental to geopolitical and economic to technological angles
• Explain the importance of supply chain continuity to their C Suite and organisation’s personnel
• Develop a process to identify critical customers, critical suppliers and interested parties
• Map their supply chain
• Recognise supply chain risks and the consequences of supply chain disruptions
• Explain supply chain relationships and dynamics
• Identify potential challenges associated with implementing supply chain resilience
• Conduct supply chain analysis using internationally recognised methodology
• Identify and apply a range of supply chain continuity strategies

Outlines :

• What is supply chain management (SCM)?
• Crisis Definition
• Types of supply chain crises
• Crises of manufacturing supply chains with both successful and unsuccessful outcomes and varying trigger events
• Alternative options for crisis in the supply chain
• How companies are securing their supply chain during crisis situations
• Supply chain preparation for a crisis, and how do you manage a supply chain when the unexpected hits your company?
• An ounce of prevention
• Tiered Approach
• Emergency response plan
• Supply Chain Challenges
  • Customer Service
  • Cost Control
  • Planning & Risk Management
  • Supplier/partner relationship management
  • Talent
  • Quality and Compliance
• Solving Supply Chain Management Issues
• Overcoming Supply Chain Challenges
• Communicate often – in good times and bad
• Source locally when possible
• Embrace lean manufacturing processes
• Supply chain evolution in a crisis
• The difference between risk and crisis management
• Supply chain challenges and opportunities
• Cases of companies leading or participating in a global supply chain network
• Business Continuity Lifecycle review
• How crises fit into the Supply Chain Risk Management
• The importance of supply chain continuity including global risk strategies

Case study 1 - Japan earthquake & tsunami

• Supply chain continuity basics including identifying critical customers, suppliers, interested parties and tiers and group work on global top ten disruption consequences

Case Study 2 - Boeing Dreamliner

• Understanding supply chain dynamics
• The challenges of implementing resilience in the supply chain
• Techniques for conducting supply chain analysis
• Auditing supplier continuity evidence
• Supply chain continuity management strategies including sector statistics analysis group work
• Business Continuity requirements in supply chain contracts and service level agreements
• How to manage supply chain disruptions

Case Study 4 – Horse Meat Scandal

• Techniques for conducting supplier performance evaluation
• Developing and implementing a supplier evaluation programme

Case Study 5 – Rana Plaza Collapse

• Course Review