/  Mastering Communication, Negotiation and Presentation Skills Training

Mastering Communication, Negotiation and Presentation Skills Training

BMC Training provides a training course in Mastering Communication, Negotiation and Presentation Skills in Management and Leadership

Course Title
Venue
Start Date
End Date
  • Kuala Lumpur
    20 - 6 - 2021
    24 - 6 - 2021
  • Istanbul
    27 - 6 - 2021
    1 - 7 - 2021
  • Dubai
    4 - 7 - 2021
    8 - 7 - 2021
  • Paris
    4 - 7 - 2021
    8 - 7 - 2021
  • Dubai
    11 - 7 - 2021
    15 - 7 - 2021
  • Paris
    11 - 7 - 2021
    15 - 7 - 2021
  • Dubai
    18 - 7 - 2021
    22 - 7 - 2021
  • Paris
    18 - 7 - 2021
    22 - 7 - 2021
  • Kuala Lumpur
    25 - 7 - 2021
    29 - 7 - 2021
  • London
    11 - 7 - 2021
    15 - 7 - 2021
  • London
    18 - 7 - 2021
    22 - 7 - 2021
  • Kuala Lumpur
    11 - 7 - 2021
    15 - 7 - 2021
  • Kuala Lumpur
    18 - 7 - 2021
    22 - 7 - 2021
  • London
    1 - 8 - 2021
    5 - 8 - 2021
  • Kuala Lumpur
    8 - 8 - 2021
    12 - 8 - 2021
  • Istanbul
    15 - 8 - 2021
    19 - 8 - 2021
  • Dubai
    22 - 8 - 2021
    26 - 8 - 2021
  • Paris
    22 - 8 - 2021
    26 - 8 - 2021
  • Dubai
    26 - 9 - 2021
    30 - 9 - 2021
  • Paris
    26 - 9 - 2021
    30 - 9 - 2021
  • Dubai
    5 - 9 - 2021
    9 - 9 - 2021
  • Paris
    5 - 9 - 2021
    9 - 9 - 2021
  • Istanbul
    12 - 9 - 2021
    16 - 9 - 2021
  • Kuala Lumpur
    19 - 9 - 2021
    23 - 9 - 2021
  • London
    5 - 9 - 2021
    9 - 9 - 2021
  • Kuala Lumpur
    5 - 9 - 2021
    9 - 9 - 2021
  • London
    17 - 10 - 2021
    21 - 10 - 2021
  • Kuala Lumpur
    24 - 10 - 2021
    28 - 10 - 2021
  • Istanbul
    3 - 10 - 2021
    7 - 10 - 2021
  • Dubai
    10 - 10 - 2021
    14 - 10 - 2021
  • Paris
    10 - 10 - 2021
    14 - 10 - 2021
  • Dubai
    21 - 11 - 2021
    25 - 11 - 2021
  • Paris
    21 - 11 - 2021
    25 - 11 - 2021
  • Istanbul
    7 - 11 - 2021
    11 - 11 - 2021
  • Kuala Lumpur
    14 - 11 - 2021
    18 - 11 - 2021
  • London
    19 - 12 - 2021
    23 - 12 - 2021
  • Kuala Lumpur
    26 - 12 - 2021
    30 - 12 - 2021
  • Istanbul
    12 - 12 - 2021
    16 - 12 - 2021
  • Dubai
    5 - 12 - 2021
    9 - 12 - 2021
  • Paris
    5 - 12 - 2021
    9 - 12 - 2021

Introduction

Mastering the inter-related skills of communication, negotiation and presentation is the key to success both for individuals building their careers and for the organisations in which they work.

Drawing on classical learning, psycho-linguistic research and ideas associated with NLP and Emotional Intelligence, this highly interactive and hands-on programme helps participants explore and practise the principles and techniques they need to be effective communicators, negotiators and presenters.  Most importantly, it focuses on helping them apply these skills in the workplace as part of a process of continuous learning.

objectives

  • Communicate clearly and effectively both on a one-to-one basis and in group situations such as meetings
  • Build rapport and interpersonal relationships and develop their influencing skills
  • Resolve conflicts and differences through effective, creative and mutually satisfactory negotiation leading where possible to win-win solutions
  • Maximise deal benefits in commercial negotiations
  • Make formal presentations to small and large groups with clarity and persuasiveness
  • Handle audience questions effectively and with integrity
  • Get support for new ideas and change initiatives

Contents

Day One

Exploring Communication Skills

  • Course introduction and overview of course activities
  • Barriers to effective communication and how to overcome them
  • The interaction of verbal, non-verbal and ‘hidden’ elements in communication
  • NLP and Emotional Intelligence  - developing sensitivity and building rapport
  • Briefing skills
  • Intra – and inter – team communications and meeting skills – ensuring constructive discussions
  • Assertiveness, conflict management and emotional resilience

Day Two

Negotiating Skills

  • Negotiating Exercise 1
  • Preparation, planning objectives and positions
  • Exploring deal variables and win-win opportunities
  • Structuring a negotiation
  • Bidding, bargaining, proposing and closing
  • Creative negotiating – ‘thinking outside of the box’
  • Negotiation Exercise 2

Day Three

Presentation Skills 1

  • Presentation Skills Exercise 1
  • Characteristics of effective presentations and presenters
  • Confidence and nerves
  • Determining content  and level
  • Structuring a presentation
  • Making a case
  • Preparing for a presentation
  • Developing and using notes
  • Presentation Skills Exercise 2 (Part 1)
  • Using and abusing visual aids (PowerPoint)

Day Four

Presentation Skills 2

  • Stage management
  • Using your voice and body and facial expression
  • Choosing your words – psycho-linguistic research and the art of oratory
  • Presentation Skills Exercise 2 (Part 2 – preparation)
  • Presentation Skills Exercise 2 (Part 3 – presentations and feedback)
  • Managing the audience
  • Handling questions

Day Five

Presentation Skills 3/Communication and Influencing Skills

  • Presentation Skills Exercise 2 (Part 3 – presentations and feedback) cont’d
  • Presenting as a team
  • Introducing change and getting support – influencing skills and managing the ‘politics’
  • Programme review and action points

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