/  Mastering Communication, Negotiation and Presentation Skills Training

Mastering Communication, Negotiation and Presentation Skills Training

BMC Training provides a training course in Mastering Communication, Negotiation and Presentation Skills in Management and Leadership

Course Title
Venue
Start Date
End Date
  • Kuala Lumpur
    26 - 3 - 2023
    30 - 3 - 2023
  • Kuala Lumpur
    2 - 4 - 2023
    6 - 4 - 2023
  • Istanbul
    9 - 4 - 2023
    13 - 4 - 2023
  • Dubai
    16 - 4 - 2023
    20 - 4 - 2023
  • Paris
    16 - 4 - 2023
    20 - 4 - 2023
  • London
    23 - 4 - 2023
    27 - 4 - 2023
  • Dubai
    7 - 5 - 2023
    11 - 5 - 2023
  • Paris
    7 - 5 - 2023
    11 - 5 - 2023
  • London
    7 - 5 - 2023
    11 - 5 - 2023
  • Kuala Lumpur
    7 - 5 - 2023
    11 - 5 - 2023
  • Dubai
    14 - 5 - 2023
    18 - 5 - 2023
  • Paris
    14 - 5 - 2023
    18 - 5 - 2023
  • Istanbul
    21 - 5 - 2023
    25 - 5 - 2023
  • Kuala Lumpur
    28 - 5 - 2023
    1 - 6 - 2023
  • Dubai
    4 - 6 - 2023
    8 - 6 - 2023
  • Paris
    4 - 6 - 2023
    8 - 6 - 2023
  • London
    11 - 6 - 2023
    15 - 6 - 2023
  • Kuala Lumpur
    18 - 6 - 2023
    22 - 6 - 2023
  • Istanbul
    25 - 6 - 2023
    29 - 6 - 2023
  • Dubai
    2 - 7 - 2023
    6 - 7 - 2023
  • Paris
    2 - 7 - 2023
    6 - 7 - 2023
  • Dubai
    9 - 7 - 2023
    13 - 7 - 2023
  • Paris
    9 - 7 - 2023
    13 - 7 - 2023
  • London
    9 - 7 - 2023
    13 - 7 - 2023
  • Kuala Lumpur
    9 - 7 - 2023
    13 - 7 - 2023
  • Dubai
    16 - 7 - 2023
    20 - 7 - 2023
  • Paris
    16 - 7 - 2023
    20 - 7 - 2023
  • London
    16 - 7 - 2023
    20 - 7 - 2023
  • Kuala Lumpur
    16 - 7 - 2023
    20 - 7 - 2023
  • Kuala Lumpur
    23 - 7 - 2023
    27 - 7 - 2023
  • London
    6 - 8 - 2023
    10 - 8 - 2023
  • Kuala Lumpur
    13 - 8 - 2023
    17 - 8 - 2023
  • Istanbul
    20 - 8 - 2023
    24 - 8 - 2023
  • Dubai
    27 - 8 - 2023
    31 - 8 - 2023
  • Paris
    27 - 8 - 2023
    31 - 8 - 2023
  • Dubai
    3 - 9 - 2023
    7 - 9 - 2023
  • Paris
    3 - 9 - 2023
    7 - 9 - 2023
  • London
    3 - 9 - 2023
    7 - 9 - 2023
  • Kuala Lumpur
    3 - 9 - 2023
    7 - 9 - 2023
  • Istanbul
    10 - 9 - 2023
    14 - 9 - 2023
  • Kuala Lumpur
    17 - 9 - 2023
    21 - 9 - 2023
  • Dubai
    24 - 9 - 2023
    28 - 9 - 2023
  • Paris
    24 - 9 - 2023
    28 - 9 - 2023
  • Istanbul
    1 - 10 - 2023
    5 - 10 - 2023
  • Dubai
    8 - 10 - 2023
    12 - 10 - 2023
  • Paris
    8 - 10 - 2023
    12 - 10 - 2023
  • London
    15 - 10 - 2023
    19 - 10 - 2023
  • Kuala Lumpur
    22 - 10 - 2023
    26 - 10 - 2023
  • Istanbul
    5 - 11 - 2023
    10 - 11 - 2023
  • Kuala Lumpur
    12 - 11 - 2023
    17 - 11 - 2023
  • Dubai
    19 - 11 - 2023
    24 - 11 - 2023
  • Paris
    19 - 11 - 2023
    24 - 11 - 2023
  • Dubai
    26 - 11 - 2023
    30 - 11 - 2023
  • Paris
    26 - 11 - 2023
    30 - 11 - 2023
  • London
    26 - 11 - 2023
    30 - 11 - 2023
  • Kuala Lumpur
    26 - 11 - 2023
    30 - 11 - 2023
  • Dubai
    3 - 12 - 2023
    7 - 12 - 2023
  • Paris
    3 - 12 - 2023
    7 - 12 - 2023
  • Istanbul
    10 - 12 - 2023
    14 - 12 - 2023
  • London
    17 - 12 - 2023
    21 - 12 - 2023
  • Kuala Lumpur
    24 - 12 - 2023
    28 - 12 - 2023

Introduction

Mastering the inter-related skills of communication, negotiation and presentation is the key to success both for individuals building their careers and for the organisations in which they work.

Drawing on classical learning, psycho-linguistic research and ideas associated with NLP and Emotional Intelligence, this highly interactive and hands-on programme helps participants explore and practise the principles and techniques they need to be effective communicators, negotiators and presenters.  Most importantly, it focuses on helping them apply these skills in the workplace as part of a process of continuous learning.

objectives

  • Communicate clearly and effectively both on a one-to-one basis and in group situations such as meetings
  • Build rapport and interpersonal relationships and develop their influencing skills
  • Resolve conflicts and differences through effective, creative and mutually satisfactory negotiation leading where possible to win-win solutions
  • Maximise deal benefits in commercial negotiations
  • Make formal presentations to small and large groups with clarity and persuasiveness
  • Handle audience questions effectively and with integrity
  • Get support for new ideas and change initiatives

Contents

Day One

Exploring Communication Skills

  • Course introduction and overview of course activities
  • Barriers to effective communication and how to overcome them
  • The interaction of verbal, non-verbal and ‘hidden’ elements in communication
  • NLP and Emotional Intelligence  - developing sensitivity and building rapport
  • Briefing skills
  • Intra – and inter – team communications and meeting skills – ensuring constructive discussions
  • Assertiveness, conflict management and emotional resilience

Day Two

Negotiating Skills

  • Negotiating Exercise 1
  • Preparation, planning objectives and positions
  • Exploring deal variables and win-win opportunities
  • Structuring a negotiation
  • Bidding, bargaining, proposing and closing
  • Creative negotiating – ‘thinking outside of the box’
  • Negotiation Exercise 2

Day Three

Presentation Skills 1

  • Presentation Skills Exercise 1
  • Characteristics of effective presentations and presenters
  • Confidence and nerves
  • Determining content  and level
  • Structuring a presentation
  • Making a case
  • Preparing for a presentation
  • Developing and using notes
  • Presentation Skills Exercise 2 (Part 1)
  • Using and abusing visual aids (PowerPoint)

Day Four

Presentation Skills 2

  • Stage management
  • Using your voice and body and facial expression
  • Choosing your words – psycho-linguistic research and the art of oratory
  • Presentation Skills Exercise 2 (Part 2 – preparation)
  • Presentation Skills Exercise 2 (Part 3 – presentations and feedback)
  • Managing the audience
  • Handling questions

Day Five

Presentation Skills 3/Communication and Influencing Skills

  • Presentation Skills Exercise 2 (Part 3 – presentations and feedback) cont’d
  • Presenting as a team
  • Introducing change and getting support – influencing skills and managing the ‘politics’
  • Programme review and action points

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