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BMC Training provides a training course in Retail Security And Loss Prevention in Warehouse , Logistics , Supply Chain and Inventory

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This is valuable and comprehensive course, providing cutting-edge asset protection processes. Based on several years of systematic research and field experience. It describes the most common retail crime and loss problems along with a step-by-step process for diagnosing and treating these problems.

On completion of this course you should be able to: 

  • Identify the most prevalent and costly loss areas
  • Implement cost-effective programs to reduce loss
  • Design and execute asset protection programs to reduce errors and crime events, leading to safer and more successful operations
  • Identify loss threats, indicates how to best determine and prioritize those threats, and recommends proven programs and technologies that reduce theft vulnerability
  • Analyze the data collected through conducting a comprehensive survey to determine the risks and trends
  • Define, design, implement and maintain an effective loss control program

Course Outline

Module 1: Retail Risks: Problems And Solutions

Employee deviance

  • Employee error and waste
  • Merchandise theft
  • Under-ringing
  • Removal of trash
  • Controlling merchandise theft
  • Cash theft
  • Proprietary information
  • Investigating employee theft

 Managing Employee Honesty

  • Pre-employment screening
  • Access/procedural controls and audits
  • Store/company atmosphere

Vendor Theft and Error

  • Risks

Controlling Cargo Theft and Supply Chain Loss

  • Shipping
  • Staging
  • Loading
  • Transporting
  • Receiving


  • Professional or convert to cash shoplifters
  • Self-use, amateur, or opportunist shoplifters
  • Planning for prevention
  • People
  • Programs and procedures
  • Loss control policies
  • Loss control procedures
  • Identify and prioritize loss risks
  • Handling the shoplifter

Point-of-Sale Risks

  • Bad checks
  • Credit card fraud
  • Counterfeit currency
  • Currency switch
  • Container switch
  • Price switch
  • Refund fraud
  • Quick-change schemes

Miscellaneous Risks

  • Robbery
  • Burglary
  • Bomb threats
  • Coupon fraud
  • Crime and data loss
  • Natural and civil disasters
  • Civil liability and litigation

Module 2: Identifying And Priortizing Risks

Security Surveys

  • Why theft, why me?
  • Using theory to take action
  • War of maneuver versus a war of attrition
  • Multi-level marketing
  • Delivery in the zones
  • Discussion
  • Historical data
  • Assets to be protected
  • Flow charting

Data Analysis

  • Possible and probable financial loss
  • Assigning financial impact rates
  • Probability of incident occurrence and causal probing
  • Examining data
  • Assigning loss incident probability rate
  • Prioritizing risks

Module 3: Designing And Implementing Prevention Programs

Loss Prevention Program Design

  • Basic program focus
  • Risk control countermeasures
  • Protection program designs
  • The protection plan
  • Questions


  • In-house employees
  • Outside personnel
  • Loss control consultants


  • Loss control policies
  • Loss control procedures
  • Protection programs
  • Policy and procedure manuals
  • Training employees
  • Follow-up

Asset Protection Systems

  • Access control systems
  • Lighting
  • Alarms
  • Other LP systems

Selecting Protection Equipment and Services

  • Specifications
  • Bids
  • Testing
  • Negotiating the contract

Sample Protection Program

  • Where to begin
  • How to prepare a loss control plan

Implementing the Program

  • Justification of the control program: making the business case
  • Teamwork

Module 4: Testing And Follow-Up Of The Loss Control Programs

Auditing and Follow-Up

  • Inspections
  • Effectiveness analysis
  • Data collection
  • Inspection/audit reports


  • Retail method of inventory
  • The inventory process
  • Inventory tips

The Future

  • Industry trends

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