Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations Course

Succeed under pressure by mastering emotional intelligence, conflict management and negotiations through our training course. BMC Training offers Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations Course in Management and Leadership Courses.

  • English
  • 134 Training Sessions
  • Confirmed
  • One Week
Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations Training Course

Detailed description for visually impaired users: The image presents a view of Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations Training Course

Type a city name or a month
Venue Start Date End Date Net Fees Details & Registration
London , UK 28 - Jul - 2024 1 - Aug - 2024 4950 GBP
Madrid , Spain 28 - Jul - 2024 1 - Aug - 2024 6950 GBP
Munich , Germany 28 - Jul - 2024 1 - Aug - 2024 7900 GBP
Berlin , Germany 28 - Jul - 2024 1 - Aug - 2024 7900 GBP
New York , United States 28 - Jul - 2024 1 - Aug - 2024 10900 GBP
Amsterdam , Netherlands 28 - Jul - 2024 1 - Aug - 2024 8100 GBP
Milan , Italy 28 - Jul - 2024 1 - Aug - 2024 6950 GBP
Dubai , UAE 4 - Aug - 2024 8 - Aug - 2024 4987.5 GBP
Paris , France 4 - Aug - 2024 8 - Aug - 2024 6700 GBP
Hong Kong , Hong Kong 4 - Aug - 2024 8 - Aug - 2024 8500 GBP
Kuala Lumpur , Malaysia 11 - Aug - 2024 15 - Aug - 2024 4750 GBP
Rome , Italy 11 - Aug - 2024 15 - Aug - 2024 7300 GBP
Barcelona , Spain 11 - Aug - 2024 15 - Aug - 2024 6950 GBP
Zurich , Switzerland 11 - Aug - 2024 15 - Aug - 2024 7950 GBP
Kuala Lumpur , Malaysia 18 - Aug - 2024 22 - Aug - 2024 4750 GBP
Rome , Italy 18 - Aug - 2024 22 - Aug - 2024 7300 GBP
Barcelona , Spain 18 - Aug - 2024 22 - Aug - 2024 6950 GBP
Zurich , Switzerland 18 - Aug - 2024 22 - Aug - 2024 7950 GBP
London , UK 25 - Aug - 2024 29 - Aug - 2024 4950 GBP
Madrid , Spain 25 - Aug - 2024 29 - Aug - 2024 6950 GBP
Munich , Germany 25 - Aug - 2024 29 - Aug - 2024 7900 GBP
Berlin , Germany 25 - Aug - 2024 29 - Aug - 2024 7900 GBP
New York , United States 25 - Aug - 2024 29 - Aug - 2024 10900 GBP
Amsterdam , Netherlands 25 - Aug - 2024 29 - Aug - 2024 8100 GBP
Dubai , UAE 18 - Aug - 2024 22 - Aug - 2024 4987.5 GBP
Paris , France 18 - Aug - 2024 22 - Aug - 2024 6700 GBP
Hong Kong , Hong Kong 18 - Aug - 2024 22 - Aug - 2024 8500 GBP
Dubai , UAE 25 - Aug - 2024 29 - Aug - 2024 4987.5 GBP
Paris , France 25 - Aug - 2024 29 - Aug - 2024 6700 GBP
Hong Kong , Hong Kong 25 - Aug - 2024 29 - Aug - 2024 8500 GBP
Tokyo , Japan 4 - Aug - 2024 8 - Aug - 2024 9750 GBP
Milan , Italy 25 - Aug - 2024 29 - Aug - 2024 6950 GBP
Tokyo , Japan 18 - Aug - 2024 22 - Aug - 2024 9750 GBP
Tokyo , Japan 25 - Aug - 2024 29 - Aug - 2024 9750 GBP
Istanbul , Turkey 22 - Sep - 2024 26 - Sep - 2024 4700 GBP
Bali , Indonesia 22 - Sep - 2024 26 - Sep - 2024 8100 GBP
Singapore , Singapore 22 - Sep - 2024 26 - Sep - 2024 7500 GBP
Washington , United States 22 - Sep - 2024 26 - Sep - 2024 11000 GBP
Kuala Lumpur , Malaysia 1 - Sep - 2024 5 - Sep - 2024 4750 GBP
Rome , Italy 1 - Sep - 2024 5 - Sep - 2024 7300 GBP
Barcelona , Spain 1 - Sep - 2024 5 - Sep - 2024 6950 GBP
Zurich , Switzerland 1 - Sep - 2024 5 - Sep - 2024 7950 GBP
Paris , France 8 - Sep - 2024 12 - Sep - 2024 6700 GBP
Hong Kong , Hong Kong 8 - Sep - 2024 12 - Sep - 2024 8500 GBP
Dubai , UAE 8 - Sep - 2024 12 - Sep - 2024 4987.5 GBP
London , UK 15 - Sep - 2024 19 - Sep - 2024 4950 GBP
Madrid , Spain 15 - Sep - 2024 19 - Sep - 2024 6950 GBP
Munich , Germany 15 - Sep - 2024 19 - Sep - 2024 7900 GBP
Berlin , Germany 15 - Sep - 2024 19 - Sep - 2024 7900 GBP
New York , United States 15 - Sep - 2024 19 - Sep - 2024 10900 GBP
Amsterdam , Netherlands 15 - Sep - 2024 19 - Sep - 2024 8100 GBP
Dubai , UAE 22 - Sep - 2024 26 - Sep - 2024 4987.5 GBP
Paris , France 22 - Sep - 2024 26 - Sep - 2024 6700 GBP
Hong Kong , Hong Kong 22 - Sep - 2024 26 - Sep - 2024 8500 GBP
Tokyo , Japan 8 - Sep - 2024 12 - Sep - 2024 9750 GBP
Milan , Italy 15 - Sep - 2024 19 - Sep - 2024 6950 GBP
Tokyo , Japan 22 - Sep - 2024 26 - Sep - 2024 9750 GBP
Dubai , UAE 20 - Oct - 2024 24 - Oct - 2024 4987.5 GBP
Paris , France 20 - Oct - 2024 24 - Oct - 2024 6700 GBP
Hong Kong , Hong Kong 20 - Oct - 2024 24 - Oct - 2024 8500 GBP
Kuala Lumpur , Malaysia 27 - Oct - 2024 31 - Oct - 2024 4750 GBP
Rome , Italy 27 - Oct - 2024 31 - Oct - 2024 7300 GBP
Barcelona , Spain 27 - Oct - 2024 31 - Oct - 2024 6950 GBP
Zurich , Switzerland 27 - Oct - 2024 31 - Oct - 2024 7950 GBP
Kuala Lumpur , Malaysia 6 - Oct - 2024 10 - Oct - 2024 4750 GBP
Rome , Italy 6 - Oct - 2024 10 - Oct - 2024 7300 GBP
Barcelona , Spain 6 - Oct - 2024 10 - Oct - 2024 6950 GBP
Zurich , Switzerland 6 - Oct - 2024 10 - Oct - 2024 7950 GBP
London , UK 13 - Oct - 2024 17 - Oct - 2024 4950 GBP
Madrid , Spain 13 - Oct - 2024 17 - Oct - 2024 6950 GBP
Munich , Germany 13 - Oct - 2024 17 - Oct - 2024 7900 GBP
Berlin , Germany 13 - Oct - 2024 17 - Oct - 2024 7900 GBP
New York , United States 13 - Oct - 2024 17 - Oct - 2024 10900 GBP
Amsterdam , Netherlands 13 - Oct - 2024 17 - Oct - 2024 8100 GBP
Dubai , UAE 6 - Oct - 2024 10 - Oct - 2024 4987.5 GBP
Paris , France 6 - Oct - 2024 10 - Oct - 2024 6700 GBP
Hong Kong , Hong Kong 6 - Oct - 2024 10 - Oct - 2024 8500 GBP
Dubai , UAE 13 - Oct - 2024 17 - Oct - 2024 4987.5 GBP
Paris , France 13 - Oct - 2024 17 - Oct - 2024 6700 GBP
Hong Kong , Hong Kong 13 - Oct - 2024 17 - Oct - 2024 8500 GBP
Tokyo , Japan 20 - Oct - 2024 24 - Oct - 2024 9750 GBP
Milan , Italy 13 - Oct - 2024 17 - Oct - 2024 6950 GBP
Tokyo , Japan 6 - Oct - 2024 10 - Oct - 2024 9750 GBP
Tokyo , Japan 13 - Oct - 2024 17 - Oct - 2024 9750 GBP
Istanbul , Turkey 17 - Nov - 2024 21 - Nov - 2024 4700 GBP
Bali , Indonesia 17 - Nov - 2024 21 - Nov - 2024 8100 GBP
Singapore , Singapore 17 - Nov - 2024 21 - Nov - 2024 7500 GBP
Washington , United States 17 - Nov - 2024 21 - Nov - 2024 11000 GBP
Kuala Lumpur , Malaysia 24 - Nov - 2024 28 - Nov - 2024 4750 GBP
Rome , Italy 24 - Nov - 2024 28 - Nov - 2024 7300 GBP
Barcelona , Spain 24 - Nov - 2024 28 - Nov - 2024 6950 GBP
Zurich , Switzerland 24 - Nov - 2024 28 - Nov - 2024 7950 GBP
Paris , France 3 - Nov - 2024 7 - Nov - 2024 6700 GBP
Hong Kong , Hong Kong 3 - Nov - 2024 7 - Nov - 2024 8500 GBP
Dubai , UAE 3 - Nov - 2024 7 - Nov - 2024 4987.5 GBP
London , UK 10 - Nov - 2024 14 - Nov - 2024 4950 GBP
Madrid , Spain 10 - Nov - 2024 14 - Nov - 2024 6950 GBP
Munich , Germany 10 - Nov - 2024 14 - Nov - 2024 7900 GBP
Berlin , Germany 10 - Nov - 2024 14 - Nov - 2024 7900 GBP
New York , United States 10 - Nov - 2024 14 - Nov - 2024 10900 GBP
Amsterdam , Netherlands 10 - Nov - 2024 14 - Nov - 2024 8100 GBP
Dubai , UAE 17 - Nov - 2024 21 - Nov - 2024 4987.5 GBP
Paris , France 17 - Nov - 2024 21 - Nov - 2024 6700 GBP
Hong Kong , Hong Kong 17 - Nov - 2024 21 - Nov - 2024 8500 GBP
Tokyo , Japan 3 - Nov - 2024 7 - Nov - 2024 9750 GBP
Milan , Italy 10 - Nov - 2024 14 - Nov - 2024 6950 GBP
Tokyo , Japan 17 - Nov - 2024 21 - Nov - 2024 9750 GBP
Dubai , UAE 15 - Dec - 2024 19 - Dec - 2024 4987.5 GBP
Paris , France 15 - Dec - 2024 19 - Dec - 2024 6700 GBP
Hong Kong , Hong Kong 15 - Dec - 2024 19 - Dec - 2024 8500 GBP
Kuala Lumpur , Malaysia 22 - Dec - 2024 26 - Dec - 2024 4750 GBP
Rome , Italy 22 - Dec - 2024 26 - Dec - 2024 7300 GBP
Barcelona , Spain 22 - Dec - 2024 26 - Dec - 2024 6950 GBP
Zurich , Switzerland 22 - Dec - 2024 26 - Dec - 2024 7950 GBP
Kuala Lumpur , Malaysia 8 - Dec - 2024 12 - Dec - 2024 4750 GBP
Rome , Italy 8 - Dec - 2024 12 - Dec - 2024 7300 GBP
Barcelona , Spain 8 - Dec - 2024 12 - Dec - 2024 6950 GBP
Zurich , Switzerland 8 - Dec - 2024 12 - Dec - 2024 7950 GBP
London , UK 1 - Dec - 2024 5 - Dec - 2024 4950 GBP
Madrid , Spain 1 - Dec - 2024 5 - Dec - 2024 6950 GBP
Munich , Germany 1 - Dec - 2024 5 - Dec - 2024 7900 GBP
Berlin , Germany 1 - Dec - 2024 5 - Dec - 2024 7900 GBP
New York , United States 1 - Dec - 2024 5 - Dec - 2024 10900 GBP
Amsterdam , Netherlands 1 - Dec - 2024 5 - Dec - 2024 8100 GBP
Dubai , UAE 8 - Dec - 2024 12 - Dec - 2024 4987.5 GBP
Paris , France 8 - Dec - 2024 12 - Dec - 2024 6700 GBP
Hong Kong , Hong Kong 8 - Dec - 2024 12 - Dec - 2024 8500 GBP
Dubai , UAE 1 - Dec - 2024 5 - Dec - 2024 4987.5 GBP
Paris , France 1 - Dec - 2024 5 - Dec - 2024 6700 GBP
Hong Kong , Hong Kong 1 - Dec - 2024 5 - Dec - 2024 8500 GBP
Tokyo , Japan 15 - Dec - 2024 19 - Dec - 2024 9750 GBP
Milan , Italy 1 - Dec - 2024 5 - Dec - 2024 6950 GBP
Tokyo , Japan 8 - Dec - 2024 12 - Dec - 2024 9750 GBP
Tokyo , Japan 1 - Dec - 2024 5 - Dec - 2024 9750 GBP

Course Syllabus

Introduction

This programme aims to equip you with tools to handle stress and pressure in the workplace. The programme will centre on motivating the individual to control and focus their emotions towards the most beneficial outcome. It also emphasizes the importance of negotiation as a type of conflict resolution. The use of teaching and learning techniques based on the latest educational psychology principles for adult learning ensures that each programme session will be challenging and highly effective. Join this programme and you will:

  • Gain tools to communicate with others effectively
  • Learn to recognize different behaviors and respond to them accordingly
  • Learn win-win negotiations for everyday negotiation between leaders and staff, and inter-departmental situations

objectives

  • Develop emotional intelligence in the workplace
  • Understand and identify different behavioral styles to communicate with others
  • Gain insights of individual strengths and areas for development
  • Develop emotional awareness for recognizing and handling own emotions
  • Understand and practice conflict management techniques
  • Stress handling techniques for coping with pressure
  • Negotiate with greater confidence
  • Learn how to achieve win-win outcomes in negotiations

Contents

Day One

Emotional Intelligence for Success

  • What is Emotional Intelligence?
  • Reframing self-talk for success
  • Assess your personal profile
  • Identify your strengths and areas for development
  • Establish healthy relationships with others
  • Life giving food for success
  • How to handle stressful situations
  • Building a climate for creativity

Day Two

Managing Stress for Success

  • Understand what is stress
  • Difference between positive and negative stress
  • Symptoms of stress
  • The effects of chronic stress
  • Identify top time-wasters
  • Remain professional under pressure
  • Relaxation techniques
  • Building resilience to stress

Day Three

Conflict Management and Resolution

  • What is conflict
  • Reasons for workplace conflict
  • Ineffective approaches to conflict resolution
  • Conflict management strategies
  • Techniques for resolving conflicts successfully
  • How to handle different conflict areas
  • Active listening for conflict resolution
  • Communication skills to resolve conflict

Day Four

The Art of Negotiation

  • What is negotiation?
  • Styles in negotiation
  • Win-win negotiation
  • Rational bargaining
  • Principled negotiation
  • How to separate the people from the problem
  • How to invent options for mutual gain
  • Personality styles of negotiators

Day Five

Successful Leadership Skills

  • Characteristics of successful leaders
  • Openness and vision for a successful future
  • Innovative thinking for problem solving
  • Harnessing creativity in subordinates through aligned leadership
  • Building trust with others
  • Helping your team prepare for change
  • Motivating yourself and others under pressure
  • Develop a personal action plan

Successful Leadership Skills

  • Characteristics of successful leaders
  • Openness and vision for a successful future
  • Innovative thinking for problem solving
  • Harnessing creativity in subordinates through aligned leadership
  • Building trust with others
  • Helping your team prepare for change
  • Motivating yourself and others under pressure
  • Develop a personal action plan

Related Courses

MNG206

Quality Assurance and Quality Control - Using ISO9001 as a framework Course

Learn how to implement quality assurance and control using ISO9001 framework with our specialized training course.
MNG122

Organisational Resilience Course

Build resilience within your organization with our Organisational Resilience training course, crafted for executives and managers.
MNG131

Advanced Communication and Interpersonal Skills Course

Take your communication and interpersonal skills to the next level with our advanced training course for professionals.
MNG177

Advanced Conflict Resolution and Change Management Strategies Course

Master advanced conflict resolution and change management strategies with our intensive training course, tailored for managers.
MNG112

Effective Business Decisions Using Data Analysis Course

Make impactful business decisions using data analysis with this specialized training course, designed for future leaders.
MNG155

The Complete Course on Leadership Course

Transform your leadership abilities with our comprehensive training course, covering all aspects of effective leadership.

Available Cities