/  Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations Training

Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations Training

BMC Training provides a training course in Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations in Management and Leadership

Course Title
Venue
Start Date
End Date
  • Dubai
    28 - 2 - 2021
    4 - 3 - 2021
  • Paris
    28 - 2 - 2021
    4 - 3 - 2021
  • Istanbul
    21 - 3 - 2021
    25 - 3 - 2021
  • Kuala Lumpur
    14 - 3 - 2021
    18 - 3 - 2021
  • Dubai
    7 - 3 - 2021
    11 - 3 - 2021
  • Paris
    7 - 3 - 2021
    11 - 3 - 2021
  • London
    28 - 3 - 2021
    1 - 4 - 2021
  • Dubai
    21 - 3 - 2021
    25 - 3 - 2021
  • Paris
    21 - 3 - 2021
    25 - 3 - 2021
  • Dubai
    25 - 4 - 2021
    29 - 4 - 2021
  • Paris
    25 - 4 - 2021
    29 - 4 - 2021
  • Kuala Lumpur
    4 - 4 - 2021
    8 - 4 - 2021
  • Istanbul
    11 - 4 - 2021
    15 - 4 - 2021
  • London
    18 - 4 - 2021
    22 - 4 - 2021
  • Dubai
    11 - 4 - 2021
    15 - 4 - 2021
  • Paris
    11 - 4 - 2021
    15 - 4 - 2021
  • Dubai
    18 - 4 - 2021
    22 - 4 - 2021
  • Paris
    18 - 4 - 2021
    22 - 4 - 2021
  • Istanbul
    9 - 5 - 2021
    13 - 5 - 2021
  • Kuala Lumpur
    2 - 5 - 2021
    6 - 5 - 2021
  • Dubai
    16 - 5 - 2021
    20 - 5 - 2021
  • Paris
    16 - 5 - 2021
    20 - 5 - 2021
  • London
    23 - 5 - 2021
    27 - 5 - 2021
  • Dubai
    9 - 5 - 2021
    13 - 5 - 2021
  • Paris
    9 - 5 - 2021
    13 - 5 - 2021
  • Dubai
    13 - 6 - 2021
    17 - 6 - 2021
  • Paris
    13 - 6 - 2021
    17 - 6 - 2021
  • Kuala Lumpur
    20 - 6 - 2021
    24 - 6 - 2021
  • Istanbul
    27 - 6 - 2021
    1 - 7 - 2021
  • London
    6 - 6 - 2021
    10 - 6 - 2021
  • Dubai
    27 - 6 - 2021
    1 - 7 - 2021
  • Paris
    27 - 6 - 2021
    1 - 7 - 2021
  • Dubai
    6 - 6 - 2021
    10 - 6 - 2021
  • Paris
    6 - 6 - 2021
    10 - 6 - 2021
  • Istanbul
    4 - 7 - 2021
    8 - 7 - 2021
  • Kuala Lumpur
    11 - 7 - 2021
    15 - 7 - 2021
  • Kuala Lumpur
    18 - 7 - 2021
    22 - 7 - 2021
  • London
    25 - 7 - 2021
    29 - 7 - 2021
  • Dubai
    4 - 7 - 2021
    8 - 7 - 2021
  • Paris
    4 - 7 - 2021
    8 - 7 - 2021
  • Dubai
    1 - 8 - 2021
    5 - 8 - 2021
  • Paris
    1 - 8 - 2021
    5 - 8 - 2021
  • Kuala Lumpur
    8 - 8 - 2021
    12 - 8 - 2021
  • Istanbul
    15 - 8 - 2021
    19 - 8 - 2021
  • London
    22 - 8 - 2021
    26 - 8 - 2021
  • Dubai
    15 - 8 - 2021
    19 - 8 - 2021
  • Paris
    15 - 8 - 2021
    19 - 8 - 2021
  • Dubai
    22 - 8 - 2021
    26 - 8 - 2021
  • Paris
    22 - 8 - 2021
    26 - 8 - 2021
  • Istanbul
    26 - 9 - 2021
    30 - 9 - 2021
  • Kuala Lumpur
    5 - 9 - 2021
    9 - 9 - 2021
  • Dubai
    12 - 9 - 2021
    16 - 9 - 2021
  • Paris
    12 - 9 - 2021
    16 - 9 - 2021
  • London
    19 - 9 - 2021
    23 - 9 - 2021
  • Dubai
    26 - 9 - 2021
    30 - 9 - 2021
  • Paris
    26 - 9 - 2021
    30 - 9 - 2021
  • Dubai
    17 - 10 - 2021
    21 - 10 - 2021
  • Paris
    17 - 10 - 2021
    21 - 10 - 2021
  • Kuala Lumpur
    24 - 10 - 2021
    28 - 10 - 2021
  • Istanbul
    3 - 10 - 2021
    7 - 10 - 2021
  • London
    10 - 10 - 2021
    14 - 10 - 2021
  • Dubai
    3 - 10 - 2021
    7 - 10 - 2021
  • Paris
    3 - 10 - 2021
    7 - 10 - 2021
  • Dubai
    10 - 10 - 2021
    14 - 10 - 2021
  • Paris
    10 - 10 - 2021
    14 - 10 - 2021
  • Istanbul
    21 - 11 - 2021
    25 - 11 - 2021
  • Dubai
    7 - 11 - 2021
    11 - 11 - 2021
  • Paris
    7 - 11 - 2021
    11 - 11 - 2021
  • London
    14 - 11 - 2021
    18 - 11 - 2021
  • Dubai
    21 - 11 - 2021
    25 - 11 - 2021
  • Paris
    21 - 11 - 2021
    25 - 11 - 2021
  • Dubai
    19 - 12 - 2021
    23 - 12 - 2021
  • Paris
    19 - 12 - 2021
    23 - 12 - 2021
  • Kuala Lumpur
    26 - 12 - 2021
    30 - 12 - 2021
  • Istanbul
    12 - 12 - 2021
    16 - 12 - 2021
  • London
    5 - 12 - 2021
    9 - 12 - 2021
  • Dubai
    12 - 12 - 2021
    16 - 12 - 2021
  • Paris
    12 - 12 - 2021
    16 - 12 - 2021
  • Dubai
    5 - 12 - 2021
    9 - 12 - 2021
  • Paris
    5 - 12 - 2021
    9 - 12 - 2021

Introduction

This programme aims to equip you with tools to handle stress and pressure in the workplace. The programme will centre on motivating the individual to control and focus their emotions towards the most beneficial outcome. It also emphasizes the importance of negotiation as a type of conflict resolution. The use of teaching and learning techniques based on the latest educational psychology principles for adult learning ensures that each programme session will be challenging and highly effective. Join this programme and you will:

  • Gain tools to communicate with others effectively
  • Learn to recognize different behaviors and respond to them accordingly
  • Learn win-win negotiations for everyday negotiation between leaders and staff, and inter-departmental situations

objectives

  • Develop emotional intelligence in the workplace
  • Understand and identify different behavioral styles to communicate with others
  • Gain insights of individual strengths and areas for development
  • Develop emotional awareness for recognizing and handling own emotions
  • Understand and practice conflict management techniques
  • Stress handling techniques for coping with pressure
  • Negotiate with greater confidence
  • Learn how to achieve win-win outcomes in negotiations

Contents

Day One

Emotional Intelligence for Success

  • What is Emotional Intelligence?
  • Reframing self-talk for success
  • Assess your personal profile
  • Identify your strengths and areas for development
  • Establish healthy relationships with others
  • Life giving food for success
  • How to handle stressful situations
  • Building a climate for creativity

Day Two

Managing Stress for Success

  • Understand what is stress
  • Difference between positive and negative stress
  • Symptoms of stress
  • The effects of chronic stress
  • Identify top time-wasters
  • Remain professional under pressure
  • Relaxation techniques
  • Building resilience to stress

Day Three

Conflict Management and Resolution

  • What is conflict
  • Reasons for workplace conflict
  • Ineffective approaches to conflict resolution
  • Conflict management strategies
  • Techniques for resolving conflicts successfully
  • How to handle different conflict areas
  • Active listening for conflict resolution
  • Communication skills to resolve conflict

Day Four

The Art of Negotiation

  • What is negotiation?
  • Styles in negotiation
  • Win-win negotiation
  • Rational bargaining
  • Principled negotiation
  • How to separate the people from the problem
  • How to invent options for mutual gain
  • Personality styles of negotiators

Day Five

Successful Leadership Skills

  • Characteristics of successful leaders
  • Openness and vision for a successful future
  • Innovative thinking for problem solving
  • Harnessing creativity in subordinates through aligned leadership
  • Building trust with others
  • Helping your team prepare for change
  • Motivating yourself and others under pressure
  • Develop a personal action plan

Successful Leadership Skills

  • Characteristics of successful leaders
  • Openness and vision for a successful future
  • Innovative thinking for problem solving
  • Harnessing creativity in subordinates through aligned leadership
  • Building trust with others
  • Helping your team prepare for change
  • Motivating yourself and others under pressure
  • Develop a personal action plan

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