/  Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations Training

Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations Training

BMC Training provides a training course in Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations in Management and Leadership

Course Title
Venue
Start Date
End Date
  • Kuala Lumpur
    28 - 10 - 2018
    1 - 11 - 2018
  • Istanbul
    21 - 10 - 2018
    25 - 10 - 2018
  • Bali
    28 - 10 - 2018
    1 - 11 - 2018
  • London
    4 - 11 - 2018
    8 - 11 - 2018
  • Dubai
    11 - 11 - 2018
    15 - 11 - 2018
  • Paris
    4 - 11 - 2018
    8 - 11 - 2018
  • Kuala Lumpur
    16 - 12 - 2018
    20 - 12 - 2018
  • Istanbul
    9 - 12 - 2018
    13 - 12 - 2018
  • Bali
    16 - 12 - 2018
    20 - 12 - 2018
  • London
    13 - 1 - 2019
    17 - 1 - 2019
  • Dubai
    20 - 1 - 2019
    24 - 1 - 2019
  • Paris
    13 - 1 - 2019
    17 - 1 - 2019
  • Kuala Lumpur
    24 - 2 - 2019
    28 - 2 - 2019
  • Istanbul
    17 - 2 - 2019
    21 - 2 - 2019
  • Bali
    24 - 2 - 2019
    28 - 2 - 2019
  • London
    3 - 3 - 2019
    7 - 3 - 2019
  • Dubai
    10 - 3 - 2019
    14 - 3 - 2019
  • Paris
    3 - 3 - 2019
    7 - 3 - 2019
  • Kuala Lumpur
    21 - 4 - 2019
    25 - 4 - 2019
  • Istanbul
    14 - 4 - 2019
    18 - 4 - 2019
  • Bali
    21 - 4 - 2019
    25 - 4 - 2019
  • London
    19 - 5 - 2019
    23 - 5 - 2019
  • Dubai
    5 - 5 - 2019
    9 - 5 - 2019
  • Paris
    19 - 5 - 2019
    23 - 5 - 2019
  • Kuala Lumpur
    9 - 6 - 2019
    13 - 6 - 2019
  • Istanbul
    16 - 6 - 2019
    20 - 6 - 2019
  • Bali
    9 - 6 - 2019
    13 - 6 - 2019
  • London
    21 - 7 - 2019
    25 - 7 - 2019
  • Dubai
    14 - 7 - 2019
    18 - 7 - 2019
  • Paris
    21 - 7 - 2019
    25 - 7 - 2019
  • Kuala Lumpur
    11 - 8 - 2019
    15 - 8 - 2019
  • Istanbul
    25 - 8 - 2019
    29 - 8 - 2019
  • Bali
    11 - 8 - 2019
    15 - 8 - 2019
  • London
    8 - 9 - 2019
    12 - 9 - 2019
  • Dubai
    15 - 9 - 2019
    19 - 9 - 2019
  • Paris
    8 - 9 - 2019
    12 - 9 - 2019

Introduction

This programme aims to equip you with tools to handle stress and pressure in the workplace. The programme will centre on motivating the individual to control and focus their emotions towards the most beneficial outcome. It also emphasizes the importance of negotiation as a type of conflict resolution. The use of teaching and learning techniques based on the latest educational psychology principles for adult learning ensures that each programme session will be challenging and highly effective. Join this programme and you will:

  • Gain tools to communicate with others effectively
  • Learn to recognize different behaviors and respond to them accordingly
  • Learn win-win negotiations for everyday negotiation between leaders and staff, and inter-departmental situations

objectives

  • Develop emotional intelligence in the workplace
  • Understand and identify different behavioral styles to communicate with others
  • Gain insights of individual strengths and areas for development
  • Develop emotional awareness for recognizing and handling own emotions
  • Understand and practice conflict management techniques
  • Stress handling techniques for coping with pressure
  • Negotiate with greater confidence
  • Learn how to achieve win-win outcomes in negotiations

Contents

Day One

Emotional Intelligence for Success

  • What is Emotional Intelligence?
  • Reframing self-talk for success
  • Assess your personal profile
  • Identify your strengths and areas for development
  • Establish healthy relationships with others
  • Life giving food for success
  • How to handle stressful situations
  • Building a climate for creativity

Day Two

Managing Stress for Success

  • Understand what is stress
  • Difference between positive and negative stress
  • Symptoms of stress
  • The effects of chronic stress
  • Identify top time-wasters
  • Remain professional under pressure
  • Relaxation techniques
  • Building resilience to stress

Day Three

Conflict Management and Resolution

  • What is conflict
  • Reasons for workplace conflict
  • Ineffective approaches to conflict resolution
  • Conflict management strategies
  • Techniques for resolving conflicts successfully
  • How to handle different conflict areas
  • Active listening for conflict resolution
  • Communication skills to resolve conflict

Day Four

The Art of Negotiation

  • What is negotiation?
  • Styles in negotiation
  • Win-win negotiation
  • Rational bargaining
  • Principled negotiation
  • How to separate the people from the problem
  • How to invent options for mutual gain
  • Personality styles of negotiators

Day Five

Successful Leadership Skills

  • Characteristics of successful leaders
  • Openness and vision for a successful future
  • Innovative thinking for problem solving
  • Harnessing creativity in subordinates through aligned leadership
  • Building trust with others
  • Helping your team prepare for change
  • Motivating yourself and others under pressure
  • Develop a personal action plan

Successful Leadership Skills

  • Characteristics of successful leaders
  • Openness and vision for a successful future
  • Innovative thinking for problem solving
  • Harnessing creativity in subordinates through aligned leadership
  • Building trust with others
  • Helping your team prepare for change
  • Motivating yourself and others under pressure
  • Develop a personal action plan

Courses Search

Recent Posts

Connect with us

IFRS Preparation. (5 Days)Available in London - Dubai - Istanbul - Kuala Lumpur

Join our Civil and Construction Engineering Training Courses , Electrical and Power Engineering Training Courses and Facilities Management Training

Technical Training Courses

Newsletter