Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations Course

Succeed under pressure by mastering emotional intelligence, conflict management and negotiations through our training course. BMC Training offers Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations Course in Management and Leadership Courses.

  • English
  • 165 Training Sessions
  • Confirmed
  • One Week
Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations Training Course

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Type a city name or a month
Venue Start Date End Date Net Fees Details & Registration
Paris , France 18 - May - 2025 22 - May - 2025 6700 GBP
Hong Kong , Hong Kong 18 - May - 2025 22 - May - 2025 8500 GBP
Dubai , UAE 18 - May - 2025 22 - May - 2025 4987.5 GBP
Tokyo , Japan 18 - May - 2025 22 - May - 2025 9750 GBP
London , UK 25 - May - 2025 29 - May - 2025 4950 GBP
Madrid , Spain 25 - May - 2025 29 - May - 2025 6950 GBP
Munich , Germany 25 - May - 2025 29 - May - 2025 7900 GBP
Berlin , Germany 25 - May - 2025 29 - May - 2025 7900 GBP
New York , United States 25 - May - 2025 29 - May - 2025 10900 GBP
Amsterdam , Netherlands 25 - May - 2025 29 - May - 2025 8100 GBP
Milan , Italy 25 - May - 2025 29 - May - 2025 6950 GBP
Geneva , Switzerland 18 - May - 2025 22 - May - 2025 8950 GBP
Dubai , UAE 8 - Jun - 2025 12 - Jun - 2025 4987.5 GBP
Paris , France 8 - Jun - 2025 12 - Jun - 2025 6700 GBP
Hong Kong , Hong Kong 8 - Jun - 2025 12 - Jun - 2025 8500 GBP
Tokyo , Japan 8 - Jun - 2025 12 - Jun - 2025 9750 GBP
Kuala Lumpur , Malaysia 15 - Jun - 2025 19 - Jun - 2025 4750 GBP
Rome , Italy 15 - Jun - 2025 19 - Jun - 2025 7300 GBP
Barcelona , Spain 15 - Jun - 2025 19 - Jun - 2025 6950 GBP
Zurich , Switzerland 15 - Jun - 2025 19 - Jun - 2025 7950 GBP
Kuala Lumpur , Malaysia 22 - Jun - 2025 26 - Jun - 2025 4750 GBP
Rome , Italy 22 - Jun - 2025 26 - Jun - 2025 7300 GBP
Barcelona , Spain 22 - Jun - 2025 26 - Jun - 2025 6950 GBP
Zurich , Switzerland 22 - Jun - 2025 26 - Jun - 2025 7950 GBP
London , UK 1 - Jun - 2025 5 - Jun - 2025 4950 GBP
Madrid , Spain 1 - Jun - 2025 5 - Jun - 2025 6950 GBP
Munich , Germany 1 - Jun - 2025 5 - Jun - 2025 7900 GBP
Berlin , Germany 1 - Jun - 2025 5 - Jun - 2025 7900 GBP
New York , United States 1 - Jun - 2025 5 - Jun - 2025 10900 GBP
Amsterdam , Netherlands 1 - Jun - 2025 5 - Jun - 2025 8100 GBP
Milan , Italy 1 - Jun - 2025 5 - Jun - 2025 6950 GBP
Dubai , UAE 22 - Jun - 2025 26 - Jun - 2025 4987.5 GBP
Paris , France 22 - Jun - 2025 26 - Jun - 2025 6700 GBP
Hong Kong , Hong Kong 22 - Jun - 2025 26 - Jun - 2025 8500 GBP
Tokyo , Japan 22 - Jun - 2025 26 - Jun - 2025 9750 GBP
Dubai , UAE 1 - Jun - 2025 5 - Jun - 2025 4987.5 GBP
Paris , France 1 - Jun - 2025 5 - Jun - 2025 6700 GBP
Hong Kong , Hong Kong 1 - Jun - 2025 5 - Jun - 2025 8500 GBP
Tokyo , Japan 1 - Jun - 2025 5 - Jun - 2025 9750 GBP
Geneva , Switzerland 8 - Jun - 2025 12 - Jun - 2025 8950 GBP
Sydney , Australia 15 - Jun - 2025 19 - Jun - 2025 10900 GBP
Interlaken , Switzerland 15 - Jun - 2025 19 - Jun - 2025 8950 GBP
Sydney , Australia 22 - Jun - 2025 26 - Jun - 2025 10900 GBP
Interlaken , Switzerland 22 - Jun - 2025 26 - Jun - 2025 8950 GBP
Geneva , Switzerland 22 - Jun - 2025 26 - Jun - 2025 8950 GBP
Geneva , Switzerland 1 - Jun - 2025 5 - Jun - 2025 8950 GBP
Bali , Indonesia 6 - Jul - 2025 10 - Jul - 2025 8100 GBP
Singapore , Singapore 6 - Jul - 2025 10 - Jul - 2025 7500 GBP
Washington , United States 6 - Jul - 2025 10 - Jul - 2025 11000 GBP
Kuala Lumpur , Malaysia 13 - Jul - 2025 17 - Jul - 2025 4750 GBP
Rome , Italy 13 - Jul - 2025 17 - Jul - 2025 7300 GBP
Barcelona , Spain 13 - Jul - 2025 17 - Jul - 2025 6950 GBP
Istanbul , Turkey 6 - Jul - 2025 10 - Jul - 2025 4700 GBP
Zurich , Switzerland 13 - Jul - 2025 17 - Jul - 2025 7950 GBP
Kuala Lumpur , Malaysia 20 - Jul - 2025 24 - Jul - 2025 4750 GBP
Rome , Italy 20 - Jul - 2025 24 - Jul - 2025 7300 GBP
Barcelona , Spain 20 - Jul - 2025 24 - Jul - 2025 6950 GBP
Zurich , Switzerland 20 - Jul - 2025 24 - Jul - 2025 7950 GBP
London , UK 27 - Jul - 2025 31 - Jul - 2025 4950 GBP
Madrid , Spain 27 - Jul - 2025 31 - Jul - 2025 6950 GBP
Munich , Germany 27 - Jul - 2025 31 - Jul - 2025 7900 GBP
Berlin , Germany 27 - Jul - 2025 31 - Jul - 2025 7900 GBP
New York , United States 27 - Jul - 2025 31 - Jul - 2025 10900 GBP
Amsterdam , Netherlands 27 - Jul - 2025 31 - Jul - 2025 8100 GBP
Milan , Italy 27 - Jul - 2025 31 - Jul - 2025 6950 GBP
Dubai , UAE 6 - Jul - 2025 10 - Jul - 2025 4987.5 GBP
Paris , France 6 - Jul - 2025 10 - Jul - 2025 6700 GBP
Hong Kong , Hong Kong 6 - Jul - 2025 10 - Jul - 2025 8500 GBP
Tokyo , Japan 6 - Jul - 2025 10 - Jul - 2025 9750 GBP
Taipei , Taiwan 6 - Jul - 2025 10 - Jul - 2025 9300 GBP
Sydney , Australia 13 - Jul - 2025 17 - Jul - 2025 10900 GBP
Interlaken , Switzerland 13 - Jul - 2025 17 - Jul - 2025 8950 GBP
Sydney , Australia 20 - Jul - 2025 24 - Jul - 2025 10900 GBP
Interlaken , Switzerland 20 - Jul - 2025 24 - Jul - 2025 8950 GBP
Geneva , Switzerland 6 - Jul - 2025 10 - Jul - 2025 8950 GBP
Dubai , UAE 3 - Aug - 2025 7 - Aug - 2025 4987.5 GBP
Paris , France 3 - Aug - 2025 7 - Aug - 2025 6700 GBP
Hong Kong , Hong Kong 3 - Aug - 2025 7 - Aug - 2025 8500 GBP
Tokyo , Japan 3 - Aug - 2025 7 - Aug - 2025 9750 GBP
Kuala Lumpur , Malaysia 10 - Aug - 2025 14 - Aug - 2025 4750 GBP
Rome , Italy 10 - Aug - 2025 14 - Aug - 2025 7300 GBP
Barcelona , Spain 10 - Aug - 2025 14 - Aug - 2025 6950 GBP
Zurich , Switzerland 10 - Aug - 2025 14 - Aug - 2025 7950 GBP
Kuala Lumpur , Malaysia 17 - Aug - 2025 21 - Aug - 2025 4750 GBP
Rome , Italy 17 - Aug - 2025 21 - Aug - 2025 7300 GBP
Barcelona , Spain 17 - Aug - 2025 21 - Aug - 2025 6950 GBP
Zurich , Switzerland 17 - Aug - 2025 21 - Aug - 2025 7950 GBP
London , UK 24 - Aug - 2025 28 - Aug - 2025 4950 GBP
Madrid , Spain 24 - Aug - 2025 28 - Aug - 2025 6950 GBP
Munich , Germany 24 - Aug - 2025 28 - Aug - 2025 7900 GBP
Berlin , Germany 24 - Aug - 2025 28 - Aug - 2025 7900 GBP
New York , United States 24 - Aug - 2025 28 - Aug - 2025 10900 GBP
Amsterdam , Netherlands 24 - Aug - 2025 28 - Aug - 2025 8100 GBP
Milan , Italy 24 - Aug - 2025 28 - Aug - 2025 6950 GBP
Dubai , UAE 17 - Aug - 2025 21 - Aug - 2025 4987.5 GBP
Paris , France 17 - Aug - 2025 21 - Aug - 2025 6700 GBP
Hong Kong , Hong Kong 17 - Aug - 2025 21 - Aug - 2025 8500 GBP
Tokyo , Japan 17 - Aug - 2025 21 - Aug - 2025 9750 GBP
Dubai , UAE 24 - Aug - 2025 28 - Aug - 2025 4987.5 GBP
Paris , France 24 - Aug - 2025 28 - Aug - 2025 6700 GBP
Hong Kong , Hong Kong 24 - Aug - 2025 28 - Aug - 2025 8500 GBP
Tokyo , Japan 24 - Aug - 2025 28 - Aug - 2025 9750 GBP
Geneva , Switzerland 3 - Aug - 2025 7 - Aug - 2025 8950 GBP
Sydney , Australia 10 - Aug - 2025 14 - Aug - 2025 10900 GBP
Interlaken , Switzerland 10 - Aug - 2025 14 - Aug - 2025 8950 GBP
Sydney , Australia 17 - Aug - 2025 21 - Aug - 2025 10900 GBP
Interlaken , Switzerland 17 - Aug - 2025 21 - Aug - 2025 8950 GBP
Geneva , Switzerland 17 - Aug - 2025 21 - Aug - 2025 8950 GBP
Geneva , Switzerland 24 - Aug - 2025 28 - Aug - 2025 8950 GBP
Bali , Indonesia 28 - Sep - 2025 2 - Oct - 2025 8100 GBP
Singapore , Singapore 28 - Sep - 2025 2 - Oct - 2025 7500 GBP
Washington , United States 28 - Sep - 2025 2 - Oct - 2025 11000 GBP
Istanbul , Turkey 28 - Sep - 2025 2 - Oct - 2025 4700 GBP
Kuala Lumpur , Malaysia 7 - Sep - 2025 11 - Sep - 2025 4750 GBP
Rome , Italy 7 - Sep - 2025 11 - Sep - 2025 7300 GBP
Barcelona , Spain 7 - Sep - 2025 11 - Sep - 2025 6950 GBP
Zurich , Switzerland 7 - Sep - 2025 11 - Sep - 2025 7950 GBP
Dubai , UAE 14 - Sep - 2025 18 - Sep - 2025 4987.5 GBP
Paris , France 14 - Sep - 2025 18 - Sep - 2025 6700 GBP
Hong Kong , Hong Kong 14 - Sep - 2025 18 - Sep - 2025 8500 GBP
Tokyo , Japan 14 - Sep - 2025 18 - Sep - 2025 9750 GBP
London , UK 21 - Sep - 2025 25 - Sep - 2025 4950 GBP
Madrid , Spain 21 - Sep - 2025 25 - Sep - 2025 6950 GBP
Munich , Germany 21 - Sep - 2025 25 - Sep - 2025 7900 GBP
Berlin , Germany 21 - Sep - 2025 25 - Sep - 2025 7900 GBP
New York , United States 21 - Sep - 2025 25 - Sep - 2025 10900 GBP
Amsterdam , Netherlands 21 - Sep - 2025 25 - Sep - 2025 8100 GBP
Milan , Italy 21 - Sep - 2025 25 - Sep - 2025 6950 GBP
Dubai , UAE 28 - Sep - 2025 2 - Oct - 2025 4987.5 GBP
Paris , France 28 - Sep - 2025 2 - Oct - 2025 6700 GBP
Hong Kong , Hong Kong 28 - Sep - 2025 2 - Oct - 2025 8500 GBP
Tokyo , Japan 28 - Sep - 2025 2 - Oct - 2025 9750 GBP
Taipei , Taiwan 28 - Sep - 2025 2 - Oct - 2025 9300 GBP
Sydney , Australia 7 - Sep - 2025 11 - Sep - 2025 10900 GBP
Interlaken , Switzerland 7 - Sep - 2025 11 - Sep - 2025 8950 GBP
Geneva , Switzerland 14 - Sep - 2025 18 - Sep - 2025 8950 GBP
Geneva , Switzerland 28 - Sep - 2025 2 - Oct - 2025 8950 GBP
Dubai , UAE 19 - Oct - 2025 23 - Oct - 2025 4987.5 GBP
Paris , France 19 - Oct - 2025 23 - Oct - 2025 6700 GBP
Hong Kong , Hong Kong 19 - Oct - 2025 23 - Oct - 2025 8500 GBP
Tokyo , Japan 19 - Oct - 2025 23 - Oct - 2025 9750 GBP
Kuala Lumpur , Malaysia 5 - Oct - 2025 9 - Oct - 2025 4750 GBP
Rome , Italy 5 - Oct - 2025 9 - Oct - 2025 7300 GBP
Barcelona , Spain 5 - Oct - 2025 9 - Oct - 2025 6950 GBP
Zurich , Switzerland 5 - Oct - 2025 9 - Oct - 2025 7950 GBP
London , UK 12 - Oct - 2025 16 - Oct - 2025 4950 GBP
Madrid , Spain 12 - Oct - 2025 16 - Oct - 2025 6950 GBP
Munich , Germany 12 - Oct - 2025 16 - Oct - 2025 7900 GBP
Berlin , Germany 12 - Oct - 2025 16 - Oct - 2025 7900 GBP
New York , United States 12 - Oct - 2025 16 - Oct - 2025 10900 GBP
Amsterdam , Netherlands 12 - Oct - 2025 16 - Oct - 2025 8100 GBP
Milan , Italy 12 - Oct - 2025 16 - Oct - 2025 6950 GBP
Dubai , UAE 5 - Oct - 2025 9 - Oct - 2025 4987.5 GBP
Paris , France 5 - Oct - 2025 9 - Oct - 2025 6700 GBP
Hong Kong , Hong Kong 5 - Oct - 2025 9 - Oct - 2025 8500 GBP
Tokyo , Japan 5 - Oct - 2025 9 - Oct - 2025 9750 GBP
Dubai , UAE 12 - Oct - 2025 16 - Oct - 2025 4987.5 GBP
Paris , France 12 - Oct - 2025 16 - Oct - 2025 6700 GBP
Hong Kong , Hong Kong 12 - Oct - 2025 16 - Oct - 2025 8500 GBP
Tokyo , Japan 12 - Oct - 2025 16 - Oct - 2025 9750 GBP
Geneva , Switzerland 19 - Oct - 2025 23 - Oct - 2025 8950 GBP
Sydney , Australia 5 - Oct - 2025 9 - Oct - 2025 10900 GBP
Interlaken , Switzerland 5 - Oct - 2025 9 - Oct - 2025 8950 GBP
Geneva , Switzerland 5 - Oct - 2025 9 - Oct - 2025 8950 GBP
Geneva , Switzerland 12 - Oct - 2025 16 - Oct - 2025 8950 GBP

Course Syllabus

Introduction

This programme aims to equip you with tools to handle stress and pressure in the workplace. The programme will centre on motivating the individual to control and focus their emotions towards the most beneficial outcome. It also emphasizes the importance of negotiation as a type of conflict resolution. The use of teaching and learning techniques based on the latest educational psychology principles for adult learning ensures that each programme session will be challenging and highly effective. Join this programme and you will:

  • Gain tools to communicate with others effectively
  • Learn to recognize different behaviors and respond to them accordingly
  • Learn win-win negotiations for everyday negotiation between leaders and staff, and inter-departmental situations

objectives

  • Develop emotional intelligence in the workplace
  • Understand and identify different behavioral styles to communicate with others
  • Gain insights of individual strengths and areas for development
  • Develop emotional awareness for recognizing and handling own emotions
  • Understand and practice conflict management techniques
  • Stress handling techniques for coping with pressure
  • Negotiate with greater confidence
  • Learn how to achieve win-win outcomes in negotiations

Contents

Day One

Emotional Intelligence for Success

  • What is Emotional Intelligence?
  • Reframing self-talk for success
  • Assess your personal profile
  • Identify your strengths and areas for development
  • Establish healthy relationships with others
  • Life giving food for success
  • How to handle stressful situations
  • Building a climate for creativity

Day Two

Managing Stress for Success

  • Understand what is stress
  • Difference between positive and negative stress
  • Symptoms of stress
  • The effects of chronic stress
  • Identify top time-wasters
  • Remain professional under pressure
  • Relaxation techniques
  • Building resilience to stress

Day Three

Conflict Management and Resolution

  • What is conflict
  • Reasons for workplace conflict
  • Ineffective approaches to conflict resolution
  • Conflict management strategies
  • Techniques for resolving conflicts successfully
  • How to handle different conflict areas
  • Active listening for conflict resolution
  • Communication skills to resolve conflict

Day Four

The Art of Negotiation

  • What is negotiation?
  • Styles in negotiation
  • Win-win negotiation
  • Rational bargaining
  • Principled negotiation
  • How to separate the people from the problem
  • How to invent options for mutual gain
  • Personality styles of negotiators

Day Five

Successful Leadership Skills

  • Characteristics of successful leaders
  • Openness and vision for a successful future
  • Innovative thinking for problem solving
  • Harnessing creativity in subordinates through aligned leadership
  • Building trust with others
  • Helping your team prepare for change
  • Motivating yourself and others under pressure
  • Develop a personal action plan

Successful Leadership Skills

  • Characteristics of successful leaders
  • Openness and vision for a successful future
  • Innovative thinking for problem solving
  • Harnessing creativity in subordinates through aligned leadership
  • Building trust with others
  • Helping your team prepare for change
  • Motivating yourself and others under pressure
  • Develop a personal action plan

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