/  Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations Training

Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations Training

BMC Training provides a training course in Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations in Management and Leadership

Course Title
Venue
Start Date
End Date
  • Istanbul
    27 - 1 - 2019
    31 - 1 - 2019
  • Bali
    27 - 1 - 2019
    31 - 1 - 2019
  • Singapore
    27 - 1 - 2019
    31 - 1 - 2019
  • Washington
    27 - 1 - 2019
    31 - 1 - 2019
  • Kuala Lumpur
    20 - 1 - 2019
    24 - 1 - 2019
  • Rome
    20 - 1 - 2019
    24 - 1 - 2019
  • Rome
    20 - 1 - 2019
    24 - 1 - 2019
  • Barcelona
    20 - 1 - 2019
    24 - 1 - 2019
  • Zurich
    20 - 1 - 2019
    24 - 1 - 2019
  • Dubai
    13 - 1 - 2019
    17 - 1 - 2019
  • Paris
    13 - 1 - 2019
    17 - 1 - 2019
  • Hong Kong
    13 - 1 - 2019
    17 - 1 - 2019
  • London
    6 - 1 - 2019
    10 - 1 - 2019
  • Madrid
    6 - 1 - 2019
    10 - 1 - 2019
  • Munich
    6 - 1 - 2019
    10 - 1 - 2019
  • Berlin
    6 - 1 - 2019
    10 - 1 - 2019
  • New York
    6 - 1 - 2019
    10 - 1 - 2019
  • Dubai
    24 - 2 - 2019
    28 - 2 - 2019
  • Paris
    24 - 2 - 2019
    28 - 2 - 2019
  • Hong Kong
    24 - 2 - 2019
    28 - 2 - 2019
  • Kuala Lumpur
    17 - 2 - 2019
    21 - 2 - 2019
  • Rome
    17 - 2 - 2019
    21 - 2 - 2019
  • Rome
    17 - 2 - 2019
    21 - 2 - 2019
  • Barcelona
    17 - 2 - 2019
    21 - 2 - 2019
  • Zurich
    17 - 2 - 2019
    21 - 2 - 2019
  • Istanbul
    10 - 2 - 2019
    14 - 2 - 2019
  • Bali
    10 - 2 - 2019
    14 - 2 - 2019
  • Singapore
    10 - 2 - 2019
    14 - 2 - 2019
  • Washington
    10 - 2 - 2019
    14 - 2 - 2019
  • London
    3 - 2 - 2019
    7 - 2 - 2019
  • Madrid
    3 - 2 - 2019
    7 - 2 - 2019
  • Munich
    3 - 2 - 2019
    7 - 2 - 2019
  • Berlin
    3 - 2 - 2019
    7 - 2 - 2019
  • New York
    3 - 2 - 2019
    7 - 2 - 2019
  • Istanbul
    17 - 3 - 2019
    21 - 3 - 2019
  • Bali
    17 - 3 - 2019
    21 - 3 - 2019
  • Singapore
    17 - 3 - 2019
    21 - 3 - 2019
  • Washington
    17 - 3 - 2019
    21 - 3 - 2019
  • Kuala Lumpur
    10 - 3 - 2019
    14 - 3 - 2019
  • Rome
    10 - 3 - 2019
    14 - 3 - 2019
  • Rome
    10 - 3 - 2019
    14 - 3 - 2019
  • Barcelona
    10 - 3 - 2019
    14 - 3 - 2019
  • Zurich
    10 - 3 - 2019
    14 - 3 - 2019
  • Dubai
    3 - 3 - 2019
    7 - 3 - 2019
  • Paris
    3 - 3 - 2019
    7 - 3 - 2019
  • Hong Kong
    3 - 3 - 2019
    7 - 3 - 2019
  • London
    24 - 3 - 2019
    28 - 3 - 2019
  • Madrid
    24 - 3 - 2019
    28 - 3 - 2019
  • Munich
    24 - 3 - 2019
    28 - 3 - 2019
  • Berlin
    24 - 3 - 2019
    28 - 3 - 2019
  • New York
    24 - 3 - 2019
    28 - 3 - 2019
  • Dubai
    28 - 4 - 2019
    2 - 5 - 2019
  • Paris
    28 - 4 - 2019
    2 - 5 - 2019
  • Hong Kong
    28 - 4 - 2019
    2 - 5 - 2019
  • Kuala Lumpur
    7 - 4 - 2019
    11 - 4 - 2019
  • Rome
    7 - 4 - 2019
    11 - 4 - 2019
  • Rome
    7 - 4 - 2019
    11 - 4 - 2019
  • Barcelona
    7 - 4 - 2019
    11 - 4 - 2019
  • Zurich
    7 - 4 - 2019
    11 - 4 - 2019
  • Istanbul
    14 - 4 - 2019
    18 - 4 - 2019
  • Bali
    14 - 4 - 2019
    18 - 4 - 2019
  • Singapore
    14 - 4 - 2019
    18 - 4 - 2019
  • Washington
    14 - 4 - 2019
    18 - 4 - 2019
  • London
    21 - 4 - 2019
    25 - 4 - 2019
  • Madrid
    21 - 4 - 2019
    25 - 4 - 2019
  • Munich
    21 - 4 - 2019
    25 - 4 - 2019
  • Berlin
    21 - 4 - 2019
    25 - 4 - 2019
  • New York
    21 - 4 - 2019
    25 - 4 - 2019
  • Istanbul
    12 - 5 - 2019
    16 - 5 - 2019
  • Bali
    12 - 5 - 2019
    16 - 5 - 2019
  • Singapore
    12 - 5 - 2019
    16 - 5 - 2019
  • Washington
    12 - 5 - 2019
    16 - 5 - 2019
  • Kuala Lumpur
    5 - 5 - 2019
    9 - 5 - 2019
  • Rome
    5 - 5 - 2019
    9 - 5 - 2019
  • Rome
    5 - 5 - 2019
    9 - 5 - 2019
  • Barcelona
    5 - 5 - 2019
    9 - 5 - 2019
  • Zurich
    5 - 5 - 2019
    9 - 5 - 2019
  • Dubai
    19 - 5 - 2019
    23 - 5 - 2019
  • Paris
    19 - 5 - 2019
    23 - 5 - 2019
  • Hong Kong
    19 - 5 - 2019
    23 - 5 - 2019
  • London
    26 - 5 - 2019
    30 - 5 - 2019
  • Madrid
    26 - 5 - 2019
    30 - 5 - 2019
  • Munich
    26 - 5 - 2019
    30 - 5 - 2019
  • Berlin
    26 - 5 - 2019
    30 - 5 - 2019
  • New York
    26 - 5 - 2019
    30 - 5 - 2019
  • Dubai
    9 - 6 - 2019
    13 - 6 - 2019
  • Paris
    9 - 6 - 2019
    13 - 6 - 2019
  • Hong Kong
    9 - 6 - 2019
    13 - 6 - 2019
  • Kuala Lumpur
    16 - 6 - 2019
    20 - 6 - 2019
  • Rome
    16 - 6 - 2019
    20 - 6 - 2019
  • Rome
    16 - 6 - 2019
    20 - 6 - 2019
  • Barcelona
    16 - 6 - 2019
    20 - 6 - 2019
  • Zurich
    16 - 6 - 2019
    20 - 6 - 2019
  • Istanbul
    23 - 6 - 2019
    27 - 6 - 2019
  • Bali
    23 - 6 - 2019
    27 - 6 - 2019
  • Singapore
    23 - 6 - 2019
    27 - 6 - 2019
  • Washington
    23 - 6 - 2019
    27 - 6 - 2019
  • London
    2 - 6 - 2019
    6 - 6 - 2019
  • Madrid
    2 - 6 - 2019
    6 - 6 - 2019
  • Munich
    2 - 6 - 2019
    6 - 6 - 2019
  • Berlin
    2 - 6 - 2019
    6 - 6 - 2019
  • New York
    2 - 6 - 2019
    6 - 6 - 2019
  • Istanbul
    7 - 7 - 2019
    11 - 7 - 2019
  • Bali
    7 - 7 - 2019
    11 - 7 - 2019
  • Singapore
    7 - 7 - 2019
    11 - 7 - 2019
  • Washington
    7 - 7 - 2019
    11 - 7 - 2019
  • Kuala Lumpur
    14 - 7 - 2019
    18 - 7 - 2019
  • Rome
    14 - 7 - 2019
    18 - 7 - 2019
  • Rome
    14 - 7 - 2019
    18 - 7 - 2019
  • Barcelona
    14 - 7 - 2019
    18 - 7 - 2019
  • Zurich
    14 - 7 - 2019
    18 - 7 - 2019
  • Kuala Lumpur
    21 - 7 - 2019
    25 - 7 - 2019
  • Rome
    21 - 7 - 2019
    25 - 7 - 2019
  • Rome
    21 - 7 - 2019
    25 - 7 - 2019
  • Barcelona
    21 - 7 - 2019
    25 - 7 - 2019
  • Zurich
    21 - 7 - 2019
    25 - 7 - 2019
  • London
    28 - 7 - 2019
    1 - 8 - 2019
  • Madrid
    28 - 7 - 2019
    1 - 8 - 2019
  • Munich
    28 - 7 - 2019
    1 - 8 - 2019
  • Berlin
    28 - 7 - 2019
    1 - 8 - 2019
  • New York
    28 - 7 - 2019
    1 - 8 - 2019
  • Dubai
    4 - 8 - 2019
    8 - 8 - 2019
  • Paris
    4 - 8 - 2019
    8 - 8 - 2019
  • Hong Kong
    4 - 8 - 2019
    8 - 8 - 2019
  • Kuala Lumpur
    11 - 8 - 2019
    15 - 8 - 2019
  • Rome
    11 - 8 - 2019
    15 - 8 - 2019
  • Rome
    11 - 8 - 2019
    15 - 8 - 2019
  • Barcelona
    11 - 8 - 2019
    15 - 8 - 2019
  • Zurich
    11 - 8 - 2019
    15 - 8 - 2019
  • Istanbul
    18 - 8 - 2019
    22 - 8 - 2019
  • Bali
    18 - 8 - 2019
    22 - 8 - 2019
  • Singapore
    18 - 8 - 2019
    22 - 8 - 2019
  • Washington
    18 - 8 - 2019
    22 - 8 - 2019
  • London
    25 - 8 - 2019
    29 - 8 - 2019
  • Madrid
    25 - 8 - 2019
    29 - 8 - 2019
  • Munich
    25 - 8 - 2019
    29 - 8 - 2019
  • Berlin
    25 - 8 - 2019
    29 - 8 - 2019
  • New York
    25 - 8 - 2019
    29 - 8 - 2019
  • Istanbul
    22 - 9 - 2019
    26 - 9 - 2019
  • Bali
    22 - 9 - 2019
    26 - 9 - 2019
  • Singapore
    22 - 9 - 2019
    26 - 9 - 2019
  • Washington
    22 - 9 - 2019
    26 - 9 - 2019
  • Kuala Lumpur
    1 - 9 - 2019
    5 - 9 - 2019
  • Rome
    1 - 9 - 2019
    5 - 9 - 2019
  • Rome
    1 - 9 - 2019
    5 - 9 - 2019
  • Barcelona
    1 - 9 - 2019
    5 - 9 - 2019
  • Zurich
    1 - 9 - 2019
    5 - 9 - 2019
  • Dubai
    8 - 9 - 2019
    12 - 9 - 2019
  • Paris
    8 - 9 - 2019
    12 - 9 - 2019
  • Hong Kong
    8 - 9 - 2019
    12 - 9 - 2019
  • London
    15 - 9 - 2019
    19 - 9 - 2019
  • Madrid
    15 - 9 - 2019
    19 - 9 - 2019
  • Munich
    15 - 9 - 2019
    19 - 9 - 2019
  • Berlin
    15 - 9 - 2019
    19 - 9 - 2019
  • New York
    15 - 9 - 2019
    19 - 9 - 2019
  • Dubai
    20 - 10 - 2019
    24 - 10 - 2019
  • Paris
    20 - 10 - 2019
    24 - 10 - 2019
  • Hong Kong
    20 - 10 - 2019
    24 - 10 - 2019
  • Kuala Lumpur
    27 - 10 - 2019
    31 - 10 - 2019
  • Rome
    27 - 10 - 2019
    31 - 10 - 2019
  • Rome
    27 - 10 - 2019
    31 - 10 - 2019
  • Barcelona
    27 - 10 - 2019
    31 - 10 - 2019
  • Zurich
    27 - 10 - 2019
    31 - 10 - 2019
  • Istanbul
    6 - 10 - 2019
    10 - 10 - 2019
  • Bali
    6 - 10 - 2019
    10 - 10 - 2019
  • Singapore
    6 - 10 - 2019
    10 - 10 - 2019
  • Washington
    6 - 10 - 2019
    10 - 10 - 2019
  • London
    13 - 10 - 2019
    17 - 10 - 2019
  • Madrid
    13 - 10 - 2019
    17 - 10 - 2019
  • Munich
    13 - 10 - 2019
    17 - 10 - 2019
  • Berlin
    13 - 10 - 2019
    17 - 10 - 2019
  • New York
    13 - 10 - 2019
    17 - 10 - 2019
  • Istanbul
    17 - 11 - 2019
    21 - 11 - 2019
  • Bali
    17 - 11 - 2019
    21 - 11 - 2019
  • Singapore
    17 - 11 - 2019
    21 - 11 - 2019
  • Washington
    17 - 11 - 2019
    21 - 11 - 2019
  • Kuala Lumpur
    24 - 11 - 2019
    28 - 11 - 2019
  • Rome
    24 - 11 - 2019
    28 - 11 - 2019
  • Rome
    24 - 11 - 2019
    28 - 11 - 2019
  • Barcelona
    24 - 11 - 2019
    28 - 11 - 2019
  • Zurich
    24 - 11 - 2019
    28 - 11 - 2019
  • Dubai
    3 - 11 - 2019
    7 - 11 - 2019
  • Paris
    3 - 11 - 2019
    7 - 11 - 2019
  • Hong Kong
    3 - 11 - 2019
    7 - 11 - 2019
  • London
    10 - 11 - 2019
    14 - 11 - 2019
  • Madrid
    10 - 11 - 2019
    14 - 11 - 2019
  • Munich
    10 - 11 - 2019
    14 - 11 - 2019
  • Berlin
    10 - 11 - 2019
    14 - 11 - 2019
  • New York
    10 - 11 - 2019
    14 - 11 - 2019
  • Dubai
    15 - 12 - 2019
    19 - 12 - 2019
  • Paris
    15 - 12 - 2019
    19 - 12 - 2019
  • Hong Kong
    15 - 12 - 2019
    19 - 12 - 2019
  • Kuala Lumpur
    22 - 12 - 2019
    26 - 12 - 2019
  • Rome
    22 - 12 - 2019
    26 - 12 - 2019
  • Rome
    22 - 12 - 2019
    26 - 12 - 2019
  • Barcelona
    22 - 12 - 2019
    26 - 12 - 2019
  • Zurich
    22 - 12 - 2019
    26 - 12 - 2019
  • Istanbul
    8 - 12 - 2019
    12 - 12 - 2019
  • Bali
    8 - 12 - 2019
    12 - 12 - 2019
  • Singapore
    8 - 12 - 2019
    12 - 12 - 2019
  • Washington
    8 - 12 - 2019
    12 - 12 - 2019
  • London
    1 - 12 - 2019
    5 - 12 - 2019
  • Madrid
    1 - 12 - 2019
    5 - 12 - 2019
  • Munich
    1 - 12 - 2019
    5 - 12 - 2019
  • Berlin
    1 - 12 - 2019
    5 - 12 - 2019
  • New York
    1 - 12 - 2019
    5 - 12 - 2019

Introduction

This programme aims to equip you with tools to handle stress and pressure in the workplace. The programme will centre on motivating the individual to control and focus their emotions towards the most beneficial outcome. It also emphasizes the importance of negotiation as a type of conflict resolution. The use of teaching and learning techniques based on the latest educational psychology principles for adult learning ensures that each programme session will be challenging and highly effective. Join this programme and you will:

  • Gain tools to communicate with others effectively
  • Learn to recognize different behaviors and respond to them accordingly
  • Learn win-win negotiations for everyday negotiation between leaders and staff, and inter-departmental situations

objectives

  • Develop emotional intelligence in the workplace
  • Understand and identify different behavioral styles to communicate with others
  • Gain insights of individual strengths and areas for development
  • Develop emotional awareness for recognizing and handling own emotions
  • Understand and practice conflict management techniques
  • Stress handling techniques for coping with pressure
  • Negotiate with greater confidence
  • Learn how to achieve win-win outcomes in negotiations

Contents

Day One

Emotional Intelligence for Success

  • What is Emotional Intelligence?
  • Reframing self-talk for success
  • Assess your personal profile
  • Identify your strengths and areas for development
  • Establish healthy relationships with others
  • Life giving food for success
  • How to handle stressful situations
  • Building a climate for creativity

Day Two

Managing Stress for Success

  • Understand what is stress
  • Difference between positive and negative stress
  • Symptoms of stress
  • The effects of chronic stress
  • Identify top time-wasters
  • Remain professional under pressure
  • Relaxation techniques
  • Building resilience to stress

Day Three

Conflict Management and Resolution

  • What is conflict
  • Reasons for workplace conflict
  • Ineffective approaches to conflict resolution
  • Conflict management strategies
  • Techniques for resolving conflicts successfully
  • How to handle different conflict areas
  • Active listening for conflict resolution
  • Communication skills to resolve conflict

Day Four

The Art of Negotiation

  • What is negotiation?
  • Styles in negotiation
  • Win-win negotiation
  • Rational bargaining
  • Principled negotiation
  • How to separate the people from the problem
  • How to invent options for mutual gain
  • Personality styles of negotiators

Day Five

Successful Leadership Skills

  • Characteristics of successful leaders
  • Openness and vision for a successful future
  • Innovative thinking for problem solving
  • Harnessing creativity in subordinates through aligned leadership
  • Building trust with others
  • Helping your team prepare for change
  • Motivating yourself and others under pressure
  • Develop a personal action plan

Successful Leadership Skills

  • Characteristics of successful leaders
  • Openness and vision for a successful future
  • Innovative thinking for problem solving
  • Harnessing creativity in subordinates through aligned leadership
  • Building trust with others
  • Helping your team prepare for change
  • Motivating yourself and others under pressure
  • Develop a personal action plan

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