Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations Course

Succeed under pressure by mastering emotional intelligence, conflict management and negotiations through our training course. BMC Training offers Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations Course in Management and Leadership Courses.

  • English
  • 216 Training Sessions
  • Confirmed
  • One Week

Upcoming 'Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations' Course Sessions by Location

Type a city name or a month
Venue Start Date End Date Details & Registration
Istanbul , Turkey 17 - Mar - 2024 21 - Mar - 2024
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Kuala Lumpur , Malaysia 10 - Mar - 2024 14 - Mar - 2024
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Dubai , UAE 3 - Mar - 2024 7 - Mar - 2024
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London , UK 24 - Mar - 2024 28 - Mar - 2024
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Dubai , UAE 17 - Mar - 2024 21 - Mar - 2024
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Bali , Indonesia 17 - Mar - 2024 21 - Mar - 2024
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Singapore , Singapore 17 - Mar - 2024 21 - Mar - 2024
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Washington , United States 17 - Mar - 2024 21 - Mar - 2024
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Rome , Italy 10 - Mar - 2024 14 - Mar - 2024
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Barcelona , Spain 10 - Mar - 2024 14 - Mar - 2024
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Zurich , Switzerland 10 - Mar - 2024 14 - Mar - 2024
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Paris , France 3 - Mar - 2024 7 - Mar - 2024
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Hong Kong , Hong Kong 3 - Mar - 2024 7 - Mar - 2024
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Madrid , Spain 24 - Mar - 2024 28 - Mar - 2024
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Munich , Germany 24 - Mar - 2024 28 - Mar - 2024
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Berlin , Germany 24 - Mar - 2024 28 - Mar - 2024
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New York , United States 24 - Mar - 2024 28 - Mar - 2024
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Amsterdam , Netherlands 24 - Mar - 2024 28 - Mar - 2024
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Paris , France 17 - Mar - 2024 21 - Mar - 2024
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Hong Kong , Hong Kong 17 - Mar - 2024 21 - Mar - 2024
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Dubai , UAE 28 - Apr - 2024 2 - May - 2024
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Kuala Lumpur , Malaysia 7 - Apr - 2024 11 - Apr - 2024
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Istanbul , Turkey 14 - Apr - 2024 18 - Apr - 2024
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London , UK 21 - Apr - 2024 25 - Apr - 2024
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Dubai , UAE 14 - Apr - 2024 18 - Apr - 2024
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Dubai , UAE 21 - Apr - 2024 25 - Apr - 2024
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Paris , France 28 - Apr - 2024 2 - May - 2024
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Hong Kong , Hong Kong 28 - Apr - 2024 2 - May - 2024
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Rome , Italy 7 - Apr - 2024 11 - Apr - 2024
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Barcelona , Spain 7 - Apr - 2024 11 - Apr - 2024
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Zurich , Switzerland 7 - Apr - 2024 11 - Apr - 2024
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Bali , Indonesia 14 - Apr - 2024 18 - Apr - 2024
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Singapore , Singapore 14 - Apr - 2024 18 - Apr - 2024
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Washington , United States 14 - Apr - 2024 18 - Apr - 2024
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Madrid , Spain 21 - Apr - 2024 25 - Apr - 2024
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Munich , Germany 21 - Apr - 2024 25 - Apr - 2024
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Berlin , Germany 21 - Apr - 2024 25 - Apr - 2024
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New York , United States 21 - Apr - 2024 25 - Apr - 2024
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Amsterdam , Netherlands 21 - Apr - 2024 25 - Apr - 2024
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Paris , France 14 - Apr - 2024 18 - Apr - 2024
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Hong Kong , Hong Kong 14 - Apr - 2024 18 - Apr - 2024
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Paris , France 21 - Apr - 2024 25 - Apr - 2024
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Hong Kong , Hong Kong 21 - Apr - 2024 25 - Apr - 2024
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Istanbul , Turkey 12 - May - 2024 16 - May - 2024
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Kuala Lumpur , Malaysia 5 - May - 2024 9 - May - 2024
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Dubai , UAE 19 - May - 2024 23 - May - 2024
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London , UK 26 - May - 2024 30 - May - 2024
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Dubai , UAE 12 - May - 2024 16 - May - 2024
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Bali , Indonesia 12 - May - 2024 16 - May - 2024
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Singapore , Singapore 12 - May - 2024 16 - May - 2024
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Washington , United States 12 - May - 2024 16 - May - 2024
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Rome , Italy 5 - May - 2024 9 - May - 2024
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Barcelona , Spain 5 - May - 2024 9 - May - 2024
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Zurich , Switzerland 5 - May - 2024 9 - May - 2024
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Paris , France 19 - May - 2024 23 - May - 2024
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Hong Kong , Hong Kong 19 - May - 2024 23 - May - 2024
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Madrid , Spain 26 - May - 2024 30 - May - 2024
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Munich , Germany 26 - May - 2024 30 - May - 2024
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Berlin , Germany 26 - May - 2024 30 - May - 2024
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New York , United States 26 - May - 2024 30 - May - 2024
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Amsterdam , Netherlands 26 - May - 2024 30 - May - 2024
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Paris , France 12 - May - 2024 16 - May - 2024
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Hong Kong , Hong Kong 12 - May - 2024 16 - May - 2024
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Dubai , UAE 9 - Jun - 2024 13 - Jun - 2024
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Kuala Lumpur , Malaysia 16 - Jun - 2024 20 - Jun - 2024
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Istanbul , Turkey 23 - Jun - 2024 27 - Jun - 2024
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London , UK 2 - Jun - 2024 6 - Jun - 2024
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Dubai , UAE 23 - Jun - 2024 27 - Jun - 2024
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Dubai , UAE 2 - Jun - 2024 6 - Jun - 2024
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Paris , France 9 - Jun - 2024 13 - Jun - 2024
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Hong Kong , Hong Kong 9 - Jun - 2024 13 - Jun - 2024
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Rome , Italy 16 - Jun - 2024 20 - Jun - 2024
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Barcelona , Spain 16 - Jun - 2024 20 - Jun - 2024
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Zurich , Switzerland 16 - Jun - 2024 20 - Jun - 2024
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Bali , Indonesia 23 - Jun - 2024 27 - Jun - 2024
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Singapore , Singapore 23 - Jun - 2024 27 - Jun - 2024
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Washington , United States 23 - Jun - 2024 27 - Jun - 2024
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Madrid , Spain 2 - Jun - 2024 6 - Jun - 2024
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Munich , Germany 2 - Jun - 2024 6 - Jun - 2024
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Berlin , Germany 2 - Jun - 2024 6 - Jun - 2024
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New York , United States 2 - Jun - 2024 6 - Jun - 2024
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Amsterdam , Netherlands 2 - Jun - 2024 6 - Jun - 2024
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Paris , France 23 - Jun - 2024 27 - Jun - 2024
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Hong Kong , Hong Kong 23 - Jun - 2024 27 - Jun - 2024
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Paris , France 2 - Jun - 2024 6 - Jun - 2024
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Hong Kong , Hong Kong 2 - Jun - 2024 6 - Jun - 2024
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Istanbul , Turkey 7 - Jul - 2024 11 - Jul - 2024
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Kuala Lumpur , Malaysia 14 - Jul - 2024 18 - Jul - 2024
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Kuala Lumpur , Malaysia 21 - Jul - 2024 25 - Jul - 2024
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London , UK 28 - Jul - 2024 1 - Aug - 2024
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Dubai , UAE 7 - Jul - 2024 11 - Jul - 2024
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Bali , Indonesia 7 - Jul - 2024 11 - Jul - 2024
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Singapore , Singapore 7 - Jul - 2024 11 - Jul - 2024
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Washington , United States 7 - Jul - 2024 11 - Jul - 2024
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Rome , Italy 14 - Jul - 2024 18 - Jul - 2024
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Barcelona , Spain 14 - Jul - 2024 18 - Jul - 2024
Course Details & Registration
Zurich , Switzerland 14 - Jul - 2024 18 - Jul - 2024
Course Details & Registration
Rome , Italy 21 - Jul - 2024 25 - Jul - 2024
Course Details & Registration
Barcelona , Spain 21 - Jul - 2024 25 - Jul - 2024
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Zurich , Switzerland 21 - Jul - 2024 25 - Jul - 2024
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Madrid , Spain 28 - Jul - 2024 1 - Aug - 2024
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Munich , Germany 28 - Jul - 2024 1 - Aug - 2024
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Berlin , Germany 28 - Jul - 2024 1 - Aug - 2024
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New York , United States 28 - Jul - 2024 1 - Aug - 2024
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Amsterdam , Netherlands 28 - Jul - 2024 1 - Aug - 2024
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Paris , France 7 - Jul - 2024 11 - Jul - 2024
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Hong Kong , Hong Kong 7 - Jul - 2024 11 - Jul - 2024
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Dubai , UAE 4 - Aug - 2024 8 - Aug - 2024
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Kuala Lumpur , Malaysia 11 - Aug - 2024 15 - Aug - 2024
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Istanbul , Turkey 18 - Aug - 2024 22 - Aug - 2024
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London , UK 25 - Aug - 2024 29 - Aug - 2024
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Dubai , UAE 18 - Aug - 2024 22 - Aug - 2024
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Dubai , UAE 25 - Aug - 2024 29 - Aug - 2024
Course Details & Registration
Paris , France 4 - Aug - 2024 8 - Aug - 2024
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Hong Kong , Hong Kong 4 - Aug - 2024 8 - Aug - 2024
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Rome , Italy 11 - Aug - 2024 15 - Aug - 2024
Course Details & Registration
Barcelona , Spain 11 - Aug - 2024 15 - Aug - 2024
Course Details & Registration
Zurich , Switzerland 11 - Aug - 2024 15 - Aug - 2024
Course Details & Registration
Bali , Indonesia 18 - Aug - 2024 22 - Aug - 2024
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Singapore , Singapore 18 - Aug - 2024 22 - Aug - 2024
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Washington , United States 18 - Aug - 2024 22 - Aug - 2024
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Madrid , Spain 25 - Aug - 2024 29 - Aug - 2024
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Munich , Germany 25 - Aug - 2024 29 - Aug - 2024
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Berlin , Germany 25 - Aug - 2024 29 - Aug - 2024
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New York , United States 25 - Aug - 2024 29 - Aug - 2024
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Amsterdam , Netherlands 25 - Aug - 2024 29 - Aug - 2024
Course Details & Registration
Paris , France 18 - Aug - 2024 22 - Aug - 2024
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Hong Kong , Hong Kong 18 - Aug - 2024 22 - Aug - 2024
Course Details & Registration
Paris , France 25 - Aug - 2024 29 - Aug - 2024
Course Details & Registration
Hong Kong , Hong Kong 25 - Aug - 2024 29 - Aug - 2024
Course Details & Registration
Istanbul , Turkey 22 - Sep - 2024 26 - Sep - 2024
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Kuala Lumpur , Malaysia 1 - Sep - 2024 5 - Sep - 2024
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Dubai , UAE 8 - Sep - 2024 12 - Sep - 2024
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London , UK 15 - Sep - 2024 19 - Sep - 2024
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Dubai , UAE 22 - Sep - 2024 26 - Sep - 2024
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Bali , Indonesia 22 - Sep - 2024 26 - Sep - 2024
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Singapore , Singapore 22 - Sep - 2024 26 - Sep - 2024
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Washington , United States 22 - Sep - 2024 26 - Sep - 2024
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Rome , Italy 1 - Sep - 2024 5 - Sep - 2024
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Barcelona , Spain 1 - Sep - 2024 5 - Sep - 2024
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Zurich , Switzerland 1 - Sep - 2024 5 - Sep - 2024
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Paris , France 8 - Sep - 2024 12 - Sep - 2024
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Hong Kong , Hong Kong 8 - Sep - 2024 12 - Sep - 2024
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Madrid , Spain 15 - Sep - 2024 19 - Sep - 2024
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Munich , Germany 15 - Sep - 2024 19 - Sep - 2024
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Berlin , Germany 15 - Sep - 2024 19 - Sep - 2024
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New York , United States 15 - Sep - 2024 19 - Sep - 2024
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Amsterdam , Netherlands 15 - Sep - 2024 19 - Sep - 2024
Course Details & Registration
Paris , France 22 - Sep - 2024 26 - Sep - 2024
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Hong Kong , Hong Kong 22 - Sep - 2024 26 - Sep - 2024
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Dubai , UAE 20 - Oct - 2024 24 - Oct - 2024
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Kuala Lumpur , Malaysia 27 - Oct - 2024 31 - Oct - 2024
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Istanbul , Turkey 6 - Oct - 2024 10 - Oct - 2024
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London , UK 13 - Oct - 2024 17 - Oct - 2024
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Dubai , UAE 6 - Oct - 2024 10 - Oct - 2024
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Dubai , UAE 13 - Oct - 2024 17 - Oct - 2024
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Paris , France 20 - Oct - 2024 24 - Oct - 2024
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Hong Kong , Hong Kong 20 - Oct - 2024 24 - Oct - 2024
Course Details & Registration
Rome , Italy 27 - Oct - 2024 31 - Oct - 2024
Course Details & Registration
Barcelona , Spain 27 - Oct - 2024 31 - Oct - 2024
Course Details & Registration
Zurich , Switzerland 27 - Oct - 2024 31 - Oct - 2024
Course Details & Registration
Bali , Indonesia 6 - Oct - 2024 10 - Oct - 2024
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Singapore , Singapore 6 - Oct - 2024 10 - Oct - 2024
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Washington , United States 6 - Oct - 2024 10 - Oct - 2024
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Madrid , Spain 13 - Oct - 2024 17 - Oct - 2024
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Munich , Germany 13 - Oct - 2024 17 - Oct - 2024
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Berlin , Germany 13 - Oct - 2024 17 - Oct - 2024
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New York , United States 13 - Oct - 2024 17 - Oct - 2024
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Amsterdam , Netherlands 13 - Oct - 2024 17 - Oct - 2024
Course Details & Registration
Paris , France 6 - Oct - 2024 10 - Oct - 2024
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Hong Kong , Hong Kong 6 - Oct - 2024 10 - Oct - 2024
Course Details & Registration
Paris , France 13 - Oct - 2024 17 - Oct - 2024
Course Details & Registration
Hong Kong , Hong Kong 13 - Oct - 2024 17 - Oct - 2024
Course Details & Registration
Istanbul , Turkey 17 - Nov - 2024 21 - Nov - 2024
Course Details & Registration
Kuala Lumpur , Malaysia 24 - Nov - 2024 28 - Nov - 2024
Course Details & Registration
Dubai , UAE 3 - Nov - 2024 7 - Nov - 2024
Course Details & Registration
London , UK 10 - Nov - 2024 14 - Nov - 2024
Course Details & Registration
Dubai , UAE 17 - Nov - 2024 21 - Nov - 2024
Course Details & Registration
Bali , Indonesia 17 - Nov - 2024 21 - Nov - 2024
Course Details & Registration
Singapore , Singapore 17 - Nov - 2024 21 - Nov - 2024
Course Details & Registration
Washington , United States 17 - Nov - 2024 21 - Nov - 2024
Course Details & Registration
Rome , Italy 24 - Nov - 2024 28 - Nov - 2024
Course Details & Registration
Barcelona , Spain 24 - Nov - 2024 28 - Nov - 2024
Course Details & Registration
Zurich , Switzerland 24 - Nov - 2024 28 - Nov - 2024
Course Details & Registration
Paris , France 3 - Nov - 2024 7 - Nov - 2024
Course Details & Registration
Hong Kong , Hong Kong 3 - Nov - 2024 7 - Nov - 2024
Course Details & Registration
Madrid , Spain 10 - Nov - 2024 14 - Nov - 2024
Course Details & Registration
Munich , Germany 10 - Nov - 2024 14 - Nov - 2024
Course Details & Registration
Berlin , Germany 10 - Nov - 2024 14 - Nov - 2024
Course Details & Registration
New York , United States 10 - Nov - 2024 14 - Nov - 2024
Course Details & Registration
Amsterdam , Netherlands 10 - Nov - 2024 14 - Nov - 2024
Course Details & Registration
Paris , France 17 - Nov - 2024 21 - Nov - 2024
Course Details & Registration
Hong Kong , Hong Kong 17 - Nov - 2024 21 - Nov - 2024
Course Details & Registration
Dubai , UAE 15 - Dec - 2024 19 - Dec - 2024
Course Details & Registration
Kuala Lumpur , Malaysia 22 - Dec - 2024 26 - Dec - 2024
Course Details & Registration
Istanbul , Turkey 8 - Dec - 2024 12 - Dec - 2024
Course Details & Registration
London , UK 1 - Dec - 2024 5 - Dec - 2024
Course Details & Registration
Dubai , UAE 8 - Dec - 2024 12 - Dec - 2024
Course Details & Registration
Dubai , UAE 1 - Dec - 2024 5 - Dec - 2024
Course Details & Registration
Paris , France 15 - Dec - 2024 19 - Dec - 2024
Course Details & Registration
Hong Kong , Hong Kong 15 - Dec - 2024 19 - Dec - 2024
Course Details & Registration
Rome , Italy 22 - Dec - 2024 26 - Dec - 2024
Course Details & Registration
Barcelona , Spain 22 - Dec - 2024 26 - Dec - 2024
Course Details & Registration
Zurich , Switzerland 22 - Dec - 2024 26 - Dec - 2024
Course Details & Registration
Bali , Indonesia 8 - Dec - 2024 12 - Dec - 2024
Course Details & Registration
Singapore , Singapore 8 - Dec - 2024 12 - Dec - 2024
Course Details & Registration
Washington , United States 8 - Dec - 2024 12 - Dec - 2024
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Madrid , Spain 1 - Dec - 2024 5 - Dec - 2024
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Munich , Germany 1 - Dec - 2024 5 - Dec - 2024
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Berlin , Germany 1 - Dec - 2024 5 - Dec - 2024
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New York , United States 1 - Dec - 2024 5 - Dec - 2024
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Amsterdam , Netherlands 1 - Dec - 2024 5 - Dec - 2024
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Paris , France 8 - Dec - 2024 12 - Dec - 2024
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Hong Kong , Hong Kong 8 - Dec - 2024 12 - Dec - 2024
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Paris , France 1 - Dec - 2024 5 - Dec - 2024
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Hong Kong , Hong Kong 1 - Dec - 2024 5 - Dec - 2024
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Course Description

Introduction

This programme aims to equip you with tools to handle stress and pressure in the workplace. The programme will centre on motivating the individual to control and focus their emotions towards the most beneficial outcome. It also emphasizes the importance of negotiation as a type of conflict resolution. The use of teaching and learning techniques based on the latest educational psychology principles for adult learning ensures that each programme session will be challenging and highly effective. Join this programme and you will:

  • Gain tools to communicate with others effectively
  • Learn to recognize different behaviors and respond to them accordingly
  • Learn win-win negotiations for everyday negotiation between leaders and staff, and inter-departmental situations

objectives

  • Develop emotional intelligence in the workplace
  • Understand and identify different behavioral styles to communicate with others
  • Gain insights of individual strengths and areas for development
  • Develop emotional awareness for recognizing and handling own emotions
  • Understand and practice conflict management techniques
  • Stress handling techniques for coping with pressure
  • Negotiate with greater confidence
  • Learn how to achieve win-win outcomes in negotiations

Contents

Day One

Emotional Intelligence for Success

  • What is Emotional Intelligence?
  • Reframing self-talk for success
  • Assess your personal profile
  • Identify your strengths and areas for development
  • Establish healthy relationships with others
  • Life giving food for success
  • How to handle stressful situations
  • Building a climate for creativity

Day Two

Managing Stress for Success

  • Understand what is stress
  • Difference between positive and negative stress
  • Symptoms of stress
  • The effects of chronic stress
  • Identify top time-wasters
  • Remain professional under pressure
  • Relaxation techniques
  • Building resilience to stress

Day Three

Conflict Management and Resolution

  • What is conflict
  • Reasons for workplace conflict
  • Ineffective approaches to conflict resolution
  • Conflict management strategies
  • Techniques for resolving conflicts successfully
  • How to handle different conflict areas
  • Active listening for conflict resolution
  • Communication skills to resolve conflict

Day Four

The Art of Negotiation

  • What is negotiation?
  • Styles in negotiation
  • Win-win negotiation
  • Rational bargaining
  • Principled negotiation
  • How to separate the people from the problem
  • How to invent options for mutual gain
  • Personality styles of negotiators

Day Five

Successful Leadership Skills

  • Characteristics of successful leaders
  • Openness and vision for a successful future
  • Innovative thinking for problem solving
  • Harnessing creativity in subordinates through aligned leadership
  • Building trust with others
  • Helping your team prepare for change
  • Motivating yourself and others under pressure
  • Develop a personal action plan

Successful Leadership Skills

  • Characteristics of successful leaders
  • Openness and vision for a successful future
  • Innovative thinking for problem solving
  • Harnessing creativity in subordinates through aligned leadership
  • Building trust with others
  • Helping your team prepare for change
  • Motivating yourself and others under pressure
  • Develop a personal action plan

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