/  The Advanced Executive Assistant Program Training

The Advanced Executive Assistant Program Training

BMC Training provides a training course in The Advanced Executive Assistant Program in Secretarial and Administration

Course Title
Venue
Start Date
End Date
  • Istanbul
    26 - 9 - 2021
    30 - 9 - 2021
  • London
    17 - 10 - 2021
    21 - 10 - 2021
  • Madrid
    17 - 10 - 2021
    21 - 10 - 2021
  • Berlin
    17 - 10 - 2021
    21 - 10 - 2021
  • Dubai
    24 - 10 - 2021
    28 - 10 - 2021
  • Paris
    24 - 10 - 2021
    28 - 10 - 2021
  • Istanbul
    3 - 10 - 2021
    7 - 10 - 2021
  • Kuala Lumpur
    10 - 10 - 2021
    14 - 10 - 2021
  • Rome
    10 - 10 - 2021
    14 - 10 - 2021
  • Barcelona
    10 - 10 - 2021
    14 - 10 - 2021
  • Zurich
    10 - 10 - 2021
    14 - 10 - 2021
  • Istanbul
    21 - 11 - 2021
    25 - 11 - 2021
  • Dubai
    7 - 11 - 2021
    11 - 11 - 2021
  • Paris
    7 - 11 - 2021
    11 - 11 - 2021
  • Kuala Lumpur
    14 - 11 - 2021
    18 - 11 - 2021
  • Rome
    14 - 11 - 2021
    18 - 11 - 2021
  • Barcelona
    14 - 11 - 2021
    18 - 11 - 2021
  • Zurich
    14 - 11 - 2021
    18 - 11 - 2021
  • Kuala Lumpur
    13 - 12 - 2021
    17 - 12 - 2021
  • Rome
    13 - 12 - 2021
    17 - 12 - 2021
  • Barcelona
    13 - 12 - 2021
    17 - 12 - 2021
  • Zurich
    13 - 12 - 2021
    17 - 12 - 2021
  • London
    19 - 12 - 2021
    23 - 12 - 2021
  • Madrid
    19 - 12 - 2021
    23 - 12 - 2021
  • Berlin
    19 - 12 - 2021
    23 - 12 - 2021
  • Dubai
    26 - 12 - 2021
    30 - 12 - 2021
  • Paris
    26 - 12 - 2021
    30 - 12 - 2021
  • Istanbul
    12 - 12 - 2021
    16 - 12 - 2021
  • Kuala Lumpur
    5 - 12 - 2021
    9 - 12 - 2021
  • Rome
    5 - 12 - 2021
    9 - 12 - 2021
  • Barcelona
    5 - 12 - 2021
    9 - 12 - 2021
  • Zurich
    5 - 12 - 2021
    9 - 12 - 2021
  • Kuala Lumpur
    13 - 12 - 2021
    17 - 12 - 2021
  • Rome
    13 - 12 - 2021
    17 - 12 - 2021
  • Barcelona
    13 - 12 - 2021
    17 - 12 - 2021
  • Zurich
    13 - 12 - 2021
    17 - 12 - 2021

Introduction

This program is designed for:

Senior administrators, office managers, executive assistants and supervisors of junior staff who already possess the essential administration skills and seek to move their career further up.

Objectives

  • Provide full support to stakeholders in order to enhance the success of the business.
  • Apply emotional intelligence to foster excellent business relationships, laterally and vertically.
  • Plan and present strong business cases to their managers.
  • Build and maintain different organizing systems that will lead to increased productivity.
  • Generate win-win outcomes in any negotiation session.
  • Plan and organize a successful event while practicing excellent business etiquette and protocol.

Content

Partnering Strategically "With" Your Leader

  • Understanding the Strategic Role of Today's Executive Assistant
  • Working "With" versus Working "For'" your Leader
  • Achieving Higher Engagement and Involvement in your Leader's Scope
  • Self-Empowerment: Creating your Own Mission Statement
  • Increasing your Share in Decision-Making
  • Developing Forward Thinking: Being a Proactive Thinker

The Power of Emotional Intelligence

  • Understanding the Four Dimensions of EI:
    • Awareness of Own Role
    • Management of Own Responsibilities
    • Awareness of Office Politics and Environment
    • Management of Stakeholders
  • Recognizing How Stress and Feelings Affect Performance
  • Applying EI in Building Relations and Dealing with Difficult Situations

Presenting Your Ideas with Passion and Credibility

  • Planning for a Convincing Presentation
  • Developing and Organizing Objectives and Content
  • Delivering the Presentation and Fielding Questions
  • Using Visual aids to Support the Presentation

Building and Maintaining Systems

  • What is a System? The Why and How of Systems
  • Filing Systems: Controlling Documents, e-Filing and Cloud Storage
  • Time Management Systems: Planning, Organizing and Controlling
  • Idea Generating Systems: Spotting and Implementing Improvements
  • Self-Management Systems: Setting your Own Targets and Exceeding Them
  • Using Discipline to Maintain and Ensure System Continuity

Negotiating with Suppliers (Internal and External)

  • Principles of Successful Negotiations with Internal and External Suppliers
  • Negotiation Planning and Tactics
  • Aiming at Win-Win Outcomes
  • Negotiating for the Long-Term

Event and Conference Organization

  • Planning for Events: A Project Management Approach
  • Promoting Events and Ensuring Maximum Turn-Out
  • Managing and Controlling Events
  • Managing Suppliers and the Secrets of Dealing with Hotels and Venues

Protocol and Business Etiquette

  • Principles of Business Etiquette
  • Phone, e-Mail and Meeting Etiquette
  • Understanding Values, Beliefs and Perceptions
  • Dealing with Different Personalities and Cultures
  • Creating a Personal Brand within the Organization

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