Certificate in Crisis and Emergency Communication Course

Gain expertise in crisis and emergency communication, learning strategies to manage information, coordinate responses, and protect organisational reputation. BMC Training offers Certificate in Crisis and Emergency Communication Course in Management and Leadership Courses.

  • English
  • 61 Training Sessions
  • Confirmed
  • One Week
Certificate in Crisis and Emergency Communication  Training Course

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Type a city name or a month
Venue Start Date End Date Net Fees Details & Registration
Istanbul , Turkey 26 - Oct - 2025 30 - Oct - 2025 4700 GBP
Bali , Indonesia 26 - Oct - 2025 30 - Oct - 2025 8100 GBP
Singapore , Singapore 26 - Oct - 2025 30 - Oct - 2025 7500 GBP
Washington , United States 26 - Oct - 2025 30 - Oct - 2025 11000 GBP
Taipei , Taiwan 26 - Oct - 2025 30 - Oct - 2025 9300 GBP
Dubai , UAE 16 - Nov - 2025 20 - Nov - 2025 4987.5 GBP
Paris , France 16 - Nov - 2025 20 - Nov - 2025 6700 GBP
Hong Kong , Hong Kong 16 - Nov - 2025 20 - Nov - 2025 8500 GBP
Tokyo , Japan 16 - Nov - 2025 20 - Nov - 2025 9750 GBP
Dubai , UAE 23 - Nov - 2025 27 - Nov - 2025 4987.5 GBP
Paris , France 23 - Nov - 2025 27 - Nov - 2025 6700 GBP
Hong Kong , Hong Kong 23 - Nov - 2025 27 - Nov - 2025 8500 GBP
Tokyo , Japan 23 - Nov - 2025 27 - Nov - 2025 9750 GBP
Istanbul , Turkey 2 - Nov - 2025 6 - Nov - 2025 4700 GBP
Bali , Indonesia 2 - Nov - 2025 6 - Nov - 2025 8100 GBP
Singapore , Singapore 2 - Nov - 2025 6 - Nov - 2025 7500 GBP
Washington , United States 2 - Nov - 2025 6 - Nov - 2025 11000 GBP
Kuala Lumpur , Malaysia 9 - Nov - 2025 13 - Nov - 2025 4750 GBP
Rome , Italy 9 - Nov - 2025 13 - Nov - 2025 7300 GBP
Barcelona , Spain 9 - Nov - 2025 13 - Nov - 2025 6950 GBP
Zurich , Switzerland 9 - Nov - 2025 13 - Nov - 2025 7950 GBP
London , UK 23 - Nov - 2025 27 - Nov - 2025 4950 GBP
Madrid , Spain 23 - Nov - 2025 27 - Nov - 2025 6950 GBP
Munich , Germany 23 - Nov - 2025 27 - Nov - 2025 7900 GBP
Berlin , Germany 23 - Nov - 2025 27 - Nov - 2025 7900 GBP
New York , United States 23 - Nov - 2025 27 - Nov - 2025 10900 GBP
Amsterdam , Netherlands 23 - Nov - 2025 27 - Nov - 2025 8100 GBP
Milan , Italy 23 - Nov - 2025 27 - Nov - 2025 6950 GBP
Kuala Lumpur , Malaysia 23 - Nov - 2025 27 - Nov - 2025 4750 GBP
Rome , Italy 23 - Nov - 2025 27 - Nov - 2025 7300 GBP
Barcelona , Spain 23 - Nov - 2025 27 - Nov - 2025 6950 GBP
Zurich , Switzerland 23 - Nov - 2025 27 - Nov - 2025 7950 GBP
Geneva , Switzerland 16 - Nov - 2025 20 - Nov - 2025 8950 GBP
Geneva , Switzerland 23 - Nov - 2025 27 - Nov - 2025 8950 GBP
Taipei , Taiwan 2 - Nov - 2025 6 - Nov - 2025 9300 GBP
Sydney , Australia 9 - Nov - 2025 13 - Nov - 2025 10900 GBP
Interlaken , Switzerland 9 - Nov - 2025 13 - Nov - 2025 8950 GBP
Sydney , Australia 23 - Nov - 2025 27 - Nov - 2025 10900 GBP
Interlaken , Switzerland 23 - Nov - 2025 27 - Nov - 2025 8950 GBP
London , UK 21 - Dec - 2025 25 - Dec - 2025 4950 GBP
Madrid , Spain 21 - Dec - 2025 25 - Dec - 2025 6950 GBP
Munich , Germany 21 - Dec - 2025 25 - Dec - 2025 7900 GBP
Berlin , Germany 21 - Dec - 2025 25 - Dec - 2025 7900 GBP
New York , United States 21 - Dec - 2025 25 - Dec - 2025 10900 GBP
Amsterdam , Netherlands 21 - Dec - 2025 25 - Dec - 2025 8100 GBP
Milan , Italy 21 - Dec - 2025 25 - Dec - 2025 6950 GBP
Istanbul , Turkey 28 - Dec - 2025 1 - Jan - 2026 4700 GBP
Bali , Indonesia 28 - Dec - 2025 1 - Jan - 2026 8100 GBP
Singapore , Singapore 28 - Dec - 2025 1 - Jan - 2026 7500 GBP
Washington , United States 28 - Dec - 2025 1 - Jan - 2026 11000 GBP
Istanbul , Turkey 14 - Dec - 2025 18 - Dec - 2025 4700 GBP
Bali , Indonesia 14 - Dec - 2025 18 - Dec - 2025 8100 GBP
Singapore , Singapore 14 - Dec - 2025 18 - Dec - 2025 7500 GBP
Washington , United States 14 - Dec - 2025 18 - Dec - 2025 11000 GBP
Dubai , UAE 7 - Dec - 2025 11 - Dec - 2025 4987.5 GBP
Paris , France 7 - Dec - 2025 11 - Dec - 2025 6700 GBP
Hong Kong , Hong Kong 7 - Dec - 2025 11 - Dec - 2025 8500 GBP
Tokyo , Japan 7 - Dec - 2025 11 - Dec - 2025 9750 GBP
Taipei , Taiwan 28 - Dec - 2025 1 - Jan - 2026 9300 GBP
Taipei , Taiwan 14 - Dec - 2025 18 - Dec - 2025 9300 GBP
Geneva , Switzerland 7 - Dec - 2025 11 - Dec - 2025 8950 GBP

Course Syllabus

Introduction

This course is designed to equip participants with the necessary skills to effectively communicate during crisis and emergency situations. The program covers a range of topics from understanding the dynamics of crisis communication to developing an effective communication plan during emergencies.

Objectives

  • To understand the importance of effective communication during crisis and emergency situations.
  • To learn the principles and strategies of crisis communication.
  • To develop skills for managing information during emergencies.
  • To gain knowledge on how to communicate effectively with different stakeholders during a crisis.
  • To learn how to develop and implement a crisis communication plan.

Course Outlines

Day 1: Understanding Crisis Communication

  • Introduction to Crisis Communication
  • The role of communication in crisis management
  • Principles of Crisis Communication
  • Crisis Communication theories and models
  • Case studies: Crisis Communication in action

Day 2: Stakeholder Communication during Crisis

  • Understanding stakeholders in crisis situations
  • Communication strategies for different stakeholders
  • Managing media relations during a crisis
  • Role of social media in crisis communication
  • Case studies: Stakeholder communication during crisis

Day 3: Information Management during Emergencies

  • Importance of information management during emergencies
  • Tools and techniques for information management
  • Managing rumors and misinformation
  • Communicating sensitive information
  • Case studies: Information management during emergencies

Day 4: Developing a Crisis Communication Plan

  • Elements of a Crisis Communication Plan
  • Steps in developing a Crisis Communication Plan
  • Implementing and testing the Crisis Communication Plan
  • Updating and revising the Crisis Communication Plan
  • Case studies: Effective Crisis Communication Plans

Day 5: Crisis Communication Skills and Training

  • Essential skills for effective crisis communication
  • Training and capacity building for crisis communication
  • Role play: Crisis communication scenarios
  • Review and feedback on crisis communication strategies
  • Course wrap up and evaluation

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