Achieving Professional Excellence Course

Achieve professional excellence through our specialized training course, designed to elevate your career. BMC Training offers Achieving Professional Excellence Course in Management and Leadership Courses.

  • English
  • 110 Training Sessions
  • Confirmed
  • Two Weeks
Achieving Professional Excellence  Training Course

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Type a city name or a month
Venue Start Date End Date Net Fees Details & Registration
Kuala Lumpur , Malaysia 14 - Jul - 2024 25 - Jul - 2024 9500 GBP
Rome , Italy 14 - Jul - 2024 25 - Jul - 2024 14600 GBP
Barcelona , Spain 14 - Jul - 2024 25 - Jul - 2024 13900 GBP
Zurich , Switzerland 14 - Jul - 2024 25 - Jul - 2024 15900 GBP
London , UK 21 - Jul - 2024 1 - Aug - 2024 9900 GBP
Madrid , Spain 21 - Jul - 2024 1 - Aug - 2024 13900 GBP
Munich , Germany 21 - Jul - 2024 1 - Aug - 2024 15800 GBP
Berlin , Germany 21 - Jul - 2024 1 - Aug - 2024 15800 GBP
New York , United States 21 - Jul - 2024 1 - Aug - 2024 21800 GBP
Amsterdam , Netherlands 21 - Jul - 2024 1 - Aug - 2024 16200 GBP
Kuala Lumpur , Malaysia 28 - Jul - 2024 8 - Aug - 2024 9500 GBP
Rome , Italy 28 - Jul - 2024 8 - Aug - 2024 14600 GBP
Barcelona , Spain 28 - Jul - 2024 8 - Aug - 2024 13900 GBP
Zurich , Switzerland 28 - Jul - 2024 8 - Aug - 2024 15900 GBP
Milan , Italy 21 - Jul - 2024 1 - Aug - 2024 13900 GBP
Kuala Lumpur , Malaysia 4 - Aug - 2024 15 - Aug - 2024 9500 GBP
Rome , Italy 4 - Aug - 2024 15 - Aug - 2024 14600 GBP
Barcelona , Spain 4 - Aug - 2024 15 - Aug - 2024 13900 GBP
Zurich , Switzerland 4 - Aug - 2024 15 - Aug - 2024 15900 GBP
London , UK 11 - Aug - 2024 22 - Aug - 2024 9900 GBP
Madrid , Spain 11 - Aug - 2024 22 - Aug - 2024 13900 GBP
Munich , Germany 11 - Aug - 2024 22 - Aug - 2024 15800 GBP
Berlin , Germany 11 - Aug - 2024 22 - Aug - 2024 15800 GBP
New York , United States 11 - Aug - 2024 22 - Aug - 2024 21800 GBP
Amsterdam , Netherlands 11 - Aug - 2024 22 - Aug - 2024 16200 GBP
Istanbul , Turkey 18 - Aug - 2024 29 - Aug - 2024 9400 GBP
Bali , Indonesia 18 - Aug - 2024 29 - Aug - 2024 16200 GBP
Singapore , Singapore 18 - Aug - 2024 29 - Aug - 2024 15000 GBP
Washington , United States 18 - Aug - 2024 29 - Aug - 2024 22000 GBP
Dubai , UAE 25 - Aug - 2024 5 - Sep - 2024 9737.5 GBP
Paris , France 25 - Aug - 2024 5 - Sep - 2024 13400 GBP
Hong Kong , Hong Kong 25 - Aug - 2024 5 - Sep - 2024 17000 GBP
Milan , Italy 11 - Aug - 2024 22 - Aug - 2024 13900 GBP
Tokyo , Japan 25 - Aug - 2024 5 - Sep - 2024 19500 GBP
Bali , Indonesia 22 - Sep - 2024 3 - Oct - 2024 16200 GBP
Singapore , Singapore 22 - Sep - 2024 3 - Oct - 2024 15000 GBP
Istanbul , Turkey 22 - Sep - 2024 3 - Oct - 2024 9400 GBP
Washington , United States 22 - Sep - 2024 3 - Oct - 2024 22000 GBP
Kuala Lumpur , Malaysia 1 - Sep - 2024 12 - Sep - 2024 9500 GBP
Rome , Italy 1 - Sep - 2024 12 - Sep - 2024 14600 GBP
Barcelona , Spain 1 - Sep - 2024 12 - Sep - 2024 13900 GBP
Zurich , Switzerland 1 - Sep - 2024 12 - Sep - 2024 15900 GBP
London , UK 8 - Sep - 2024 19 - Sep - 2024 9900 GBP
Madrid , Spain 8 - Sep - 2024 19 - Sep - 2024 13900 GBP
Munich , Germany 8 - Sep - 2024 19 - Sep - 2024 15800 GBP
Berlin , Germany 8 - Sep - 2024 19 - Sep - 2024 15800 GBP
New York , United States 8 - Sep - 2024 19 - Sep - 2024 21800 GBP
Amsterdam , Netherlands 8 - Sep - 2024 19 - Sep - 2024 16200 GBP
Kuala Lumpur , Malaysia 15 - Sep - 2024 26 - Sep - 2024 9500 GBP
Rome , Italy 15 - Sep - 2024 26 - Sep - 2024 14600 GBP
Barcelona , Spain 15 - Sep - 2024 26 - Sep - 2024 13900 GBP
Zurich , Switzerland 15 - Sep - 2024 26 - Sep - 2024 15900 GBP
Milan , Italy 8 - Sep - 2024 19 - Sep - 2024 13900 GBP
Kuala Lumpur , Malaysia 20 - Oct - 2024 31 - Oct - 2024 9500 GBP
Rome , Italy 20 - Oct - 2024 31 - Oct - 2024 14600 GBP
Barcelona , Spain 20 - Oct - 2024 31 - Oct - 2024 13900 GBP
Zurich , Switzerland 20 - Oct - 2024 31 - Oct - 2024 15900 GBP
London , UK 27 - Oct - 2024 7 - Nov - 2024 9900 GBP
Madrid , Spain 27 - Oct - 2024 7 - Nov - 2024 13900 GBP
Munich , Germany 27 - Oct - 2024 7 - Nov - 2024 15800 GBP
Berlin , Germany 27 - Oct - 2024 7 - Nov - 2024 15800 GBP
New York , United States 27 - Oct - 2024 7 - Nov - 2024 21800 GBP
Amsterdam , Netherlands 27 - Oct - 2024 7 - Nov - 2024 16200 GBP
Istanbul , Turkey 6 - Oct - 2024 17 - Oct - 2024 9400 GBP
Bali , Indonesia 6 - Oct - 2024 17 - Oct - 2024 16200 GBP
Singapore , Singapore 6 - Oct - 2024 17 - Oct - 2024 15000 GBP
Washington , United States 6 - Oct - 2024 17 - Oct - 2024 22000 GBP
Dubai , UAE 13 - Oct - 2024 24 - Oct - 2024 9737.5 GBP
Paris , France 13 - Oct - 2024 24 - Oct - 2024 13400 GBP
Hong Kong , Hong Kong 13 - Oct - 2024 24 - Oct - 2024 17000 GBP
Milan , Italy 27 - Oct - 2024 7 - Nov - 2024 13900 GBP
Tokyo , Japan 13 - Oct - 2024 24 - Oct - 2024 19500 GBP
Istanbul , Turkey 17 - Nov - 2024 28 - Nov - 2024 9400 GBP
Bali , Indonesia 17 - Nov - 2024 28 - Nov - 2024 16200 GBP
Singapore , Singapore 17 - Nov - 2024 28 - Nov - 2024 15000 GBP
Washington , United States 17 - Nov - 2024 28 - Nov - 2024 22000 GBP
Kuala Lumpur , Malaysia 24 - Nov - 2024 5 - Dec - 2024 9500 GBP
Rome , Italy 24 - Nov - 2024 5 - Dec - 2024 14600 GBP
Barcelona , Spain 24 - Nov - 2024 5 - Dec - 2024 13900 GBP
Zurich , Switzerland 24 - Nov - 2024 5 - Dec - 2024 15900 GBP
London , UK 3 - Nov - 2024 14 - Nov - 2024 9900 GBP
Madrid , Spain 3 - Nov - 2024 14 - Nov - 2024 13900 GBP
Munich , Germany 3 - Nov - 2024 14 - Nov - 2024 15800 GBP
Berlin , Germany 3 - Nov - 2024 14 - Nov - 2024 15800 GBP
New York , United States 3 - Nov - 2024 14 - Nov - 2024 21800 GBP
Amsterdam , Netherlands 3 - Nov - 2024 14 - Nov - 2024 16200 GBP
Kuala Lumpur , Malaysia 10 - Nov - 2024 21 - Nov - 2024 9500 GBP
Rome , Italy 10 - Nov - 2024 21 - Nov - 2024 14600 GBP
Barcelona , Spain 10 - Nov - 2024 21 - Nov - 2024 13900 GBP
Zurich , Switzerland 10 - Nov - 2024 21 - Nov - 2024 15900 GBP
Milan , Italy 3 - Nov - 2024 14 - Nov - 2024 13900 GBP
Kuala Lumpur , Malaysia 15 - Dec - 2024 26 - Dec - 2024 9500 GBP
Rome , Italy 15 - Dec - 2024 26 - Dec - 2024 14600 GBP
Barcelona , Spain 15 - Dec - 2024 26 - Dec - 2024 13900 GBP
Zurich , Switzerland 15 - Dec - 2024 26 - Dec - 2024 15900 GBP
London , UK 22 - Dec - 2024 2 - Jan - 2025 9900 GBP
Madrid , Spain 22 - Dec - 2024 2 - Jan - 2025 13900 GBP
Munich , Germany 22 - Dec - 2024 2 - Jan - 2025 15800 GBP
Berlin , Germany 22 - Dec - 2024 2 - Jan - 2025 15800 GBP
New York , United States 22 - Dec - 2024 2 - Jan - 2025 21800 GBP
Amsterdam , Netherlands 22 - Dec - 2024 2 - Jan - 2025 16200 GBP
Istanbul , Turkey 1 - Dec - 2024 12 - Dec - 2024 9400 GBP
Bali , Indonesia 1 - Dec - 2024 12 - Dec - 2024 16200 GBP
Singapore , Singapore 1 - Dec - 2024 12 - Dec - 2024 15000 GBP
Washington , United States 1 - Dec - 2024 12 - Dec - 2024 22000 GBP
Dubai , UAE 8 - Dec - 2024 19 - Dec - 2024 9737.5 GBP
Paris , France 8 - Dec - 2024 19 - Dec - 2024 13400 GBP
Hong Kong , Hong Kong 8 - Dec - 2024 19 - Dec - 2024 17000 GBP
Milan , Italy 22 - Dec - 2024 2 - Jan - 2025 13900 GBP
Tokyo , Japan 8 - Dec - 2024 19 - Dec - 2024 19500 GBP

Course Syllabus

Introduction

This highly interactive 10-day programme is designed to help participants review and develop the inter-related skills of communication, planning, negotiation and presentation so that they can enhance not only their own effectiveness but also that of their immediate colleagues and teams.

Drawing on classical learning, psycho-linguistic research and ideas associated with NLP and Emotional Intelligence during Week 2, this practical programme helps participants explore and practice the principles and techniques they need to be effective communicators, negotiators and presenters.

Objectives

  • Review and develop communication, interpersonal and planning skills and the appreciation of the principles involved
  • Take stock of current approaches and decide on initiatives to enhance communication and planning within own teams/sections
  • Communicate clearly and effectively both on a one-to-one basis and in group situations such as meetings
  • Build rapport and interpersonal relationships and develop their influencing skills
  • Resolve conflicts and differences through effective, creative and mutually satisfactory negotiation leading where possible to win-win solutions
  • Maximise deal benefits in commercial negotiations
  • Make formal presentations to small and large groups with clarity and persuasiveness
  • Handle audience questions effectively and with integrity
  • Get support for new ideas and change initiatives

Contents

Day One

Face-To Face Communication and Interpersonal Skills

  • Interpersonal skills and building working relationships
  • Delegation – giving and receiving
  • Assertive communication
  • Managing conflict

Day Two

Planning & Time Management

  • Prioritising
  • Handling and making requests
  • Personal planning tools and systems
  • Managing  interruptions
  • Project planning and principles of CPA

Day Three

Team-Working and Meetings

  • Team development and group dynamics
  • Constructive  and inclusive discussions
  • Challenging ideas and getting agreement
  • Improving meetings
    • planning and preparation
    • participation and control
    • follow-up and meeting notes

Day Four

Managing Information and Written Communication

  • Principles of information management
    • digesting information and making it meaningful
  • Report writing
    • relevance
    • layout
    • structure
  • Grammar & punctuation
  • Editing  and proofreading skills
  • Writing e-mails and letters
    • style
    • tone
    • structure
  • Other forms of written communication

Day Five

Supporting Presentations/Improving Teamwork and Systems

  • Designing slides and incorporating graphics
  • Room setup, equipment and trouble shooting
  • Continuous improvement and creative thinking
  • Making a case
  • Programme review

 Day Six

Exploring Communication Skills

  • The interaction of verbal, non-verbal and ‘hidden’ elements in communication
  • NLP and Emotional Intelligence  - developing sensitivity and building rapport
  • Briefing skills
  • Intra – and inter – team communications and meeting skills – ensuring constructive discussions
  • Assertiveness, conflict management and emotional resilience

Day Seven

Negotiating Skills

  • Preparation, planning objectives and positions
  • Exploring deal variables and win-win opportunities
  • Structuring a negotiation
  • Bidding, bargaining, proposing and closing
  • Creative negotiating – ‘thinking outside of the box’
  • Negotiation Exercise 2

Day Eight

Presentation Skills 1

  • Presentation Skills Exercise 1
  • Characteristics of effective presentations and presenters
  • Confidence and nerves
  • Determining content  and level
  • Structuring a presentation
  • Making a case
  • Preparing for a presentation
  • Developing and using notes
  • Presentation Skills Exercise 2 (Part 1)
  • Using and abusing visual aids (PowerPoint)

Day Nine

Presentation Skills 2

  • Stage management
  • Using your voice and body and facial expression
  • Choosing your words – psycho-linguistic research and the art of oratory
  • Presentation Skills Exercise 2 (Part 2 – preparation)
  • Presentation Skills Exercise 2 (Part 3 – presentations and feedback)
  • Managing the audience
  • Handling questions

Day Ten

Presentation Skills 3/Communication and Influencing Skills

  • Presentation Skills Exercise 2 (Part 3 – presentations and feedback) cont’d
  • Presenting as a team
  • Introducing change and getting support – influencing skills and managing the ‘politics’
  • Programme review and action points

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