Advanced Communication and Interpersonal Skills Course

Take your communication and interpersonal skills to the next level with our advanced training course for professionals. BMC Training offers Advanced Communication and Interpersonal Skills Course in Management and Leadership Courses.

  • English
  • 214 Training Sessions
  • Confirmed
  • One Week
Type a city name or a month
Venue Start Date End Date Details & Registration
London , UK 17 - Mar - 2024 21 - Mar - 2024
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Dubai , UAE 10 - Mar - 2024 14 - Mar - 2024
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Kuala Lumpur , Malaysia 3 - Mar - 2024 7 - Mar - 2024
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Istanbul , Turkey 24 - Mar - 2024 28 - Mar - 2024
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Dubai , UAE 24 - Mar - 2024 28 - Mar - 2024
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Dubai , UAE 17 - Mar - 2024 21 - Mar - 2024
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Madrid , Spain 17 - Mar - 2024 21 - Mar - 2024
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Munich , Germany 17 - Mar - 2024 21 - Mar - 2024
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Berlin , Germany 17 - Mar - 2024 21 - Mar - 2024
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New York , United States 17 - Mar - 2024 21 - Mar - 2024
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Amsterdam , Netherlands 17 - Mar - 2024 21 - Mar - 2024
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Paris , France 10 - Mar - 2024 14 - Mar - 2024
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Hong Kong , Hong Kong 10 - Mar - 2024 14 - Mar - 2024
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Rome , Italy 3 - Mar - 2024 7 - Mar - 2024
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Barcelona , Spain 3 - Mar - 2024 7 - Mar - 2024
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Zurich , Switzerland 3 - Mar - 2024 7 - Mar - 2024
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Bali , Indonesia 24 - Mar - 2024 28 - Mar - 2024
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Singapore , Singapore 24 - Mar - 2024 28 - Mar - 2024
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Washington , United States 24 - Mar - 2024 28 - Mar - 2024
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Paris , France 24 - Mar - 2024 28 - Mar - 2024
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Hong Kong , Hong Kong 24 - Mar - 2024 28 - Mar - 2024
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Paris , France 17 - Mar - 2024 21 - Mar - 2024
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Hong Kong , Hong Kong 17 - Mar - 2024 21 - Mar - 2024
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Istanbul , Turkey 28 - Apr - 2024 2 - May - 2024
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Kuala Lumpur , Malaysia 7 - Apr - 2024 11 - Apr - 2024
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Dubai , UAE 14 - Apr - 2024 18 - Apr - 2024
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London , UK 21 - Apr - 2024 25 - Apr - 2024
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Dubai , UAE 7 - Apr - 2024 11 - Apr - 2024
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Bali , Indonesia 28 - Apr - 2024 2 - May - 2024
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Singapore , Singapore 28 - Apr - 2024 2 - May - 2024
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Washington , United States 28 - Apr - 2024 2 - May - 2024
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Rome , Italy 7 - Apr - 2024 11 - Apr - 2024
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Barcelona , Spain 7 - Apr - 2024 11 - Apr - 2024
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Zurich , Switzerland 7 - Apr - 2024 11 - Apr - 2024
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Paris , France 14 - Apr - 2024 18 - Apr - 2024
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Hong Kong , Hong Kong 14 - Apr - 2024 18 - Apr - 2024
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Madrid , Spain 21 - Apr - 2024 25 - Apr - 2024
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Munich , Germany 21 - Apr - 2024 25 - Apr - 2024
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Berlin , Germany 21 - Apr - 2024 25 - Apr - 2024
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New York , United States 21 - Apr - 2024 25 - Apr - 2024
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Amsterdam , Netherlands 21 - Apr - 2024 25 - Apr - 2024
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Paris , France 7 - Apr - 2024 11 - Apr - 2024
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Hong Kong , Hong Kong 7 - Apr - 2024 11 - Apr - 2024
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London , UK 12 - May - 2024 16 - May - 2024
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Dubai , UAE 5 - May - 2024 9 - May - 2024
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Kuala Lumpur , Malaysia 19 - May - 2024 23 - May - 2024
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Istanbul , Turkey 26 - May - 2024 30 - May - 2024
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Dubai , UAE 26 - May - 2024 30 - May - 2024
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Dubai , UAE 12 - May - 2024 16 - May - 2024
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Madrid , Spain 12 - May - 2024 16 - May - 2024
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Munich , Germany 12 - May - 2024 16 - May - 2024
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Berlin , Germany 12 - May - 2024 16 - May - 2024
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New York , United States 12 - May - 2024 16 - May - 2024
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Amsterdam , Netherlands 12 - May - 2024 16 - May - 2024
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Paris , France 5 - May - 2024 9 - May - 2024
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Hong Kong , Hong Kong 5 - May - 2024 9 - May - 2024
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Rome , Italy 19 - May - 2024 23 - May - 2024
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Barcelona , Spain 19 - May - 2024 23 - May - 2024
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Zurich , Switzerland 19 - May - 2024 23 - May - 2024
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Bali , Indonesia 26 - May - 2024 30 - May - 2024
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Singapore , Singapore 26 - May - 2024 30 - May - 2024
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Washington , United States 26 - May - 2024 30 - May - 2024
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Paris , France 26 - May - 2024 30 - May - 2024
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Hong Kong , Hong Kong 26 - May - 2024 30 - May - 2024
Course Details & Registration
Paris , France 12 - May - 2024 16 - May - 2024
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Hong Kong , Hong Kong 12 - May - 2024 16 - May - 2024
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Istanbul , Turkey 9 - Jun - 2024 13 - Jun - 2024
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Kuala Lumpur , Malaysia 16 - Jun - 2024 20 - Jun - 2024
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Dubai , UAE 23 - Jun - 2024 27 - Jun - 2024
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London , UK 2 - Jun - 2024 6 - Jun - 2024
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Dubai , UAE 16 - Jun - 2024 20 - Jun - 2024
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Bali , Indonesia 9 - Jun - 2024 13 - Jun - 2024
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Singapore , Singapore 9 - Jun - 2024 13 - Jun - 2024
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Washington , United States 9 - Jun - 2024 13 - Jun - 2024
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Rome , Italy 16 - Jun - 2024 20 - Jun - 2024
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Barcelona , Spain 16 - Jun - 2024 20 - Jun - 2024
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Zurich , Switzerland 16 - Jun - 2024 20 - Jun - 2024
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Paris , France 23 - Jun - 2024 27 - Jun - 2024
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Hong Kong , Hong Kong 23 - Jun - 2024 27 - Jun - 2024
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Madrid , Spain 2 - Jun - 2024 6 - Jun - 2024
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Munich , Germany 2 - Jun - 2024 6 - Jun - 2024
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Berlin , Germany 2 - Jun - 2024 6 - Jun - 2024
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New York , United States 2 - Jun - 2024 6 - Jun - 2024
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Amsterdam , Netherlands 2 - Jun - 2024 6 - Jun - 2024
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Paris , France 16 - Jun - 2024 20 - Jun - 2024
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Hong Kong , Hong Kong 16 - Jun - 2024 20 - Jun - 2024
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London , UK 7 - Jul - 2024 11 - Jul - 2024
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Dubai , UAE 14 - Jul - 2024 18 - Jul - 2024
Course Details & Registration
Dubai , UAE 21 - Jul - 2024 25 - Jul - 2024
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Istanbul , Turkey 28 - Jul - 2024 1 - Aug - 2024
Course Details & Registration
Dubai , UAE 28 - Jul - 2024 1 - Aug - 2024
Course Details & Registration
Dubai , UAE 7 - Jul - 2024 11 - Jul - 2024
Course Details & Registration
Madrid , Spain 7 - Jul - 2024 11 - Jul - 2024
Course Details & Registration
Munich , Germany 7 - Jul - 2024 11 - Jul - 2024
Course Details & Registration
Berlin , Germany 7 - Jul - 2024 11 - Jul - 2024
Course Details & Registration
New York , United States 7 - Jul - 2024 11 - Jul - 2024
Course Details & Registration
Amsterdam , Netherlands 7 - Jul - 2024 11 - Jul - 2024
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Paris , France 14 - Jul - 2024 18 - Jul - 2024
Course Details & Registration
Hong Kong , Hong Kong 14 - Jul - 2024 18 - Jul - 2024
Course Details & Registration
Paris , France 21 - Jul - 2024 25 - Jul - 2024
Course Details & Registration
Hong Kong , Hong Kong 21 - Jul - 2024 25 - Jul - 2024
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Bali , Indonesia 28 - Jul - 2024 1 - Aug - 2024
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Singapore , Singapore 28 - Jul - 2024 1 - Aug - 2024
Course Details & Registration
Washington , United States 28 - Jul - 2024 1 - Aug - 2024
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Paris , France 28 - Jul - 2024 1 - Aug - 2024
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Hong Kong , Hong Kong 28 - Jul - 2024 1 - Aug - 2024
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Paris , France 7 - Jul - 2024 11 - Jul - 2024
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Hong Kong , Hong Kong 7 - Jul - 2024 11 - Jul - 2024
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Istanbul , Turkey 4 - Aug - 2024 8 - Aug - 2024
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Kuala Lumpur , Malaysia 11 - Aug - 2024 15 - Aug - 2024
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Dubai , UAE 18 - Aug - 2024 22 - Aug - 2024
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London , UK 25 - Aug - 2024 29 - Aug - 2024
Course Details & Registration
Dubai , UAE 11 - Aug - 2024 15 - Aug - 2024
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Bali , Indonesia 4 - Aug - 2024 8 - Aug - 2024
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Singapore , Singapore 4 - Aug - 2024 8 - Aug - 2024
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Washington , United States 4 - Aug - 2024 8 - Aug - 2024
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Rome , Italy 11 - Aug - 2024 15 - Aug - 2024
Course Details & Registration
Barcelona , Spain 11 - Aug - 2024 15 - Aug - 2024
Course Details & Registration
Zurich , Switzerland 11 - Aug - 2024 15 - Aug - 2024
Course Details & Registration
Paris , France 18 - Aug - 2024 22 - Aug - 2024
Course Details & Registration
Hong Kong , Hong Kong 18 - Aug - 2024 22 - Aug - 2024
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Madrid , Spain 25 - Aug - 2024 29 - Aug - 2024
Course Details & Registration
Munich , Germany 25 - Aug - 2024 29 - Aug - 2024
Course Details & Registration
Berlin , Germany 25 - Aug - 2024 29 - Aug - 2024
Course Details & Registration
New York , United States 25 - Aug - 2024 29 - Aug - 2024
Course Details & Registration
Amsterdam , Netherlands 25 - Aug - 2024 29 - Aug - 2024
Course Details & Registration
Paris , France 11 - Aug - 2024 15 - Aug - 2024
Course Details & Registration
Hong Kong , Hong Kong 11 - Aug - 2024 15 - Aug - 2024
Course Details & Registration
London , UK 22 - Sep - 2024 26 - Sep - 2024
Course Details & Registration
Dubai , UAE 1 - Sep - 2024 5 - Sep - 2024
Course Details & Registration
Kuala Lumpur , Malaysia 8 - Sep - 2024 12 - Sep - 2024
Course Details & Registration
Istanbul , Turkey 15 - Sep - 2024 19 - Sep - 2024
Course Details & Registration
Dubai , UAE 15 - Sep - 2024 19 - Sep - 2024
Course Details & Registration
Dubai , UAE 22 - Sep - 2024 26 - Sep - 2024
Course Details & Registration
Madrid , Spain 22 - Sep - 2024 26 - Sep - 2024
Course Details & Registration
Munich , Germany 22 - Sep - 2024 26 - Sep - 2024
Course Details & Registration
Berlin , Germany 22 - Sep - 2024 26 - Sep - 2024
Course Details & Registration
New York , United States 22 - Sep - 2024 26 - Sep - 2024
Course Details & Registration
Amsterdam , Netherlands 22 - Sep - 2024 26 - Sep - 2024
Course Details & Registration
Paris , France 1 - Sep - 2024 5 - Sep - 2024
Course Details & Registration
Hong Kong , Hong Kong 1 - Sep - 2024 5 - Sep - 2024
Course Details & Registration
Rome , Italy 8 - Sep - 2024 12 - Sep - 2024
Course Details & Registration
Barcelona , Spain 8 - Sep - 2024 12 - Sep - 2024
Course Details & Registration
Zurich , Switzerland 8 - Sep - 2024 12 - Sep - 2024
Course Details & Registration
Bali , Indonesia 15 - Sep - 2024 19 - Sep - 2024
Course Details & Registration
Singapore , Singapore 15 - Sep - 2024 19 - Sep - 2024
Course Details & Registration
Washington , United States 15 - Sep - 2024 19 - Sep - 2024
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Paris , France 15 - Sep - 2024 19 - Sep - 2024
Course Details & Registration
Hong Kong , Hong Kong 15 - Sep - 2024 19 - Sep - 2024
Course Details & Registration
Paris , France 22 - Sep - 2024 26 - Sep - 2024
Course Details & Registration
Hong Kong , Hong Kong 22 - Sep - 2024 26 - Sep - 2024
Course Details & Registration
Istanbul , Turkey 20 - Oct - 2024 24 - Oct - 2024
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Kuala Lumpur , Malaysia 27 - Oct - 2024 31 - Oct - 2024
Course Details & Registration
Dubai , UAE 6 - Oct - 2024 10 - Oct - 2024
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London , UK 13 - Oct - 2024 17 - Oct - 2024
Course Details & Registration
Dubai , UAE 27 - Oct - 2024 31 - Oct - 2024
Course Details & Registration
Bali , Indonesia 20 - Oct - 2024 24 - Oct - 2024
Course Details & Registration
Singapore , Singapore 20 - Oct - 2024 24 - Oct - 2024
Course Details & Registration
Washington , United States 20 - Oct - 2024 24 - Oct - 2024
Course Details & Registration
Rome , Italy 27 - Oct - 2024 31 - Oct - 2024
Course Details & Registration
Barcelona , Spain 27 - Oct - 2024 31 - Oct - 2024
Course Details & Registration
Zurich , Switzerland 27 - Oct - 2024 31 - Oct - 2024
Course Details & Registration
Paris , France 6 - Oct - 2024 10 - Oct - 2024
Course Details & Registration
Hong Kong , Hong Kong 6 - Oct - 2024 10 - Oct - 2024
Course Details & Registration
Madrid , Spain 13 - Oct - 2024 17 - Oct - 2024
Course Details & Registration
Munich , Germany 13 - Oct - 2024 17 - Oct - 2024
Course Details & Registration
Berlin , Germany 13 - Oct - 2024 17 - Oct - 2024
Course Details & Registration
New York , United States 13 - Oct - 2024 17 - Oct - 2024
Course Details & Registration
Amsterdam , Netherlands 13 - Oct - 2024 17 - Oct - 2024
Course Details & Registration
Paris , France 27 - Oct - 2024 31 - Oct - 2024
Course Details & Registration
Hong Kong , Hong Kong 27 - Oct - 2024 31 - Oct - 2024
Course Details & Registration
London , UK 17 - Nov - 2024 21 - Nov - 2024
Course Details & Registration
Dubai , UAE 24 - Nov - 2024 28 - Nov - 2024
Course Details & Registration
Kuala Lumpur , Malaysia 3 - Nov - 2024 7 - Nov - 2024
Course Details & Registration
Istanbul , Turkey 10 - Nov - 2024 14 - Nov - 2024
Course Details & Registration
Dubai , UAE 10 - Nov - 2024 14 - Nov - 2024
Course Details & Registration
Dubai , UAE 17 - Nov - 2024 21 - Nov - 2024
Course Details & Registration
Madrid , Spain 17 - Nov - 2024 21 - Nov - 2024
Course Details & Registration
Munich , Germany 17 - Nov - 2024 21 - Nov - 2024
Course Details & Registration
Berlin , Germany 17 - Nov - 2024 21 - Nov - 2024
Course Details & Registration
New York , United States 17 - Nov - 2024 21 - Nov - 2024
Course Details & Registration
Amsterdam , Netherlands 17 - Nov - 2024 21 - Nov - 2024
Course Details & Registration
Paris , France 24 - Nov - 2024 28 - Nov - 2024
Course Details & Registration
Hong Kong , Hong Kong 24 - Nov - 2024 28 - Nov - 2024
Course Details & Registration
Rome , Italy 3 - Nov - 2024 7 - Nov - 2024
Course Details & Registration
Barcelona , Spain 3 - Nov - 2024 7 - Nov - 2024
Course Details & Registration
Zurich , Switzerland 3 - Nov - 2024 7 - Nov - 2024
Course Details & Registration
Bali , Indonesia 10 - Nov - 2024 14 - Nov - 2024
Course Details & Registration
Singapore , Singapore 10 - Nov - 2024 14 - Nov - 2024
Course Details & Registration
Washington , United States 10 - Nov - 2024 14 - Nov - 2024
Course Details & Registration
Paris , France 10 - Nov - 2024 14 - Nov - 2024
Course Details & Registration
Hong Kong , Hong Kong 10 - Nov - 2024 14 - Nov - 2024
Course Details & Registration
Paris , France 17 - Nov - 2024 21 - Nov - 2024
Course Details & Registration
Hong Kong , Hong Kong 17 - Nov - 2024 21 - Nov - 2024
Course Details & Registration
Istanbul , Turkey 15 - Dec - 2024 19 - Dec - 2024
Course Details & Registration
Kuala Lumpur , Malaysia 22 - Dec - 2024 26 - Dec - 2024
Course Details & Registration
Dubai , UAE 8 - Dec - 2024 12 - Dec - 2024
Course Details & Registration
London , UK 1 - Dec - 2024 5 - Dec - 2024
Course Details & Registration
Dubai , UAE 22 - Dec - 2024 26 - Dec - 2024
Course Details & Registration
Bali , Indonesia 15 - Dec - 2024 19 - Dec - 2024
Course Details & Registration
Singapore , Singapore 15 - Dec - 2024 19 - Dec - 2024
Course Details & Registration
Washington , United States 15 - Dec - 2024 19 - Dec - 2024
Course Details & Registration
Rome , Italy 22 - Dec - 2024 26 - Dec - 2024
Course Details & Registration
Barcelona , Spain 22 - Dec - 2024 26 - Dec - 2024
Course Details & Registration
Zurich , Switzerland 22 - Dec - 2024 26 - Dec - 2024
Course Details & Registration
Paris , France 8 - Dec - 2024 12 - Dec - 2024
Course Details & Registration
Hong Kong , Hong Kong 8 - Dec - 2024 12 - Dec - 2024
Course Details & Registration
Madrid , Spain 1 - Dec - 2024 5 - Dec - 2024
Course Details & Registration
Munich , Germany 1 - Dec - 2024 5 - Dec - 2024
Course Details & Registration
Berlin , Germany 1 - Dec - 2024 5 - Dec - 2024
Course Details & Registration
New York , United States 1 - Dec - 2024 5 - Dec - 2024
Course Details & Registration
Amsterdam , Netherlands 1 - Dec - 2024 5 - Dec - 2024
Course Details & Registration
Paris , France 22 - Dec - 2024 26 - Dec - 2024
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Hong Kong , Hong Kong 22 - Dec - 2024 26 - Dec - 2024
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Course Syllabus

Introduction

This intensive course is aimed at improving the skills of the Procurement Professional and Buyers in organizations.  The course examines the strategic importance of procurement within departments by using concepts and ideas in order to maximize the procurement department’s effectiveness and thereby reducing costs throughout the supply chain.

It is therefore imperative for Procurement to constantly deliver value to the organisation by delivering products and services that contributes to the well-being of the organisation. This is an important course for Purchasing professionals who will return to their organisation with actual realistic plans on how to make considerable cost savings.

This course will feature:

  • Review critical supply strategies
  • Enhance skills required for good supplier relationships
  • Appraise business continuity and contingency planning for procurement
  • Study different approaches in negotiations
  • Learn how to rate a supplier.

objectives

By the end of this course, participants will be able to:

  • Develop critical supply strategies
  • Apply the concepts of activity based costing
  • Develop skills required for effective supplier relationships
  • Learn how to create rapport, build trust and establish credibility in a work group
  • Practise successful negotiations

Contents

Day One

Purchasing and the Organisation

  • Purchasing and its contribution to the organisation
  • The Supply Chain
  • The influence of the External Environment
  • Purchasing Organisations
  • The Procurement Cycle
  • Critical Supply Strategies

Day Two

Supplier Management

  • Transforming the Supplier Relationship
  • Supplier Evaluation Criteria
  • Appropriate Supplier Methodologies
  • Total Cost Approach
  • How to be a Good Customer
  • Shrinking the Supplier Base

Day Three

Communication and Change

  • Communication techniques of verbal, non-verbal and written
  • Methods of communication lead to more productive work and minimize stress
  • Communication and interaction openness develops trust
  • Identification of interpersonal interaction methods
  • Recognizing response to and perceptions of change
  • Analysing and preparing for the human reaction to change.

Day Four

Negotiation Techniques

  • Avoiding Confrontational Negotiating
  • Developing Active Listening Skills
  • Negotiating with an Angry Person
  • Power Closes that are used on the Buyer
  • Understanding the other Negotiator’s Power
  • Negotiation Tactics and Countermeasures

Day Five

Managing Procurement Talent

  • Attract And Retain Supply Management Talent
  • Supplier Measurement
  • Vendor Rating
  • Action Planning
  • Price, Cost and Value
  • Ways that Advanced Procurement can Improve Organisation’s Finances

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