Advanced Communication and Interpersonal Skills Course

Elevate your ability to connect and communicate with our Advanced Communication and Interpersonal Skills Course. Designed for professionals seeking to refine their communication techniques and strengthen interpersonal relationships, this course offers practical strategies to enhance your effectiveness in any professional setting. Offered by BMC Training, the program focuses on key elements of management and leadership, providing the tools necessary to influence, persuade, and build strong professional networks. Whether you're leading a team or interacting with clients, this course will equip you with the skills to communicate with confidence and clarity. BMC Training offers Advanced Communication and Interpersonal Skills Course in Management and Leadership Courses.

  • English
  • 154 Training Sessions
  • Confirmed
  • One Week
Advanced Communication and Interpersonal Skills Training Course

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Type a city name or a month
Venue Start Date End Date Net Fees Details & Registration
Kuala Lumpur , Malaysia 18 - May - 2025 22 - May - 2025 4750 GBP
Rome , Italy 18 - May - 2025 22 - May - 2025 7300 GBP
Barcelona , Spain 18 - May - 2025 22 - May - 2025 6950 GBP
Zurich , Switzerland 18 - May - 2025 22 - May - 2025 7950 GBP
Istanbul , Turkey 25 - May - 2025 29 - May - 2025 4700 GBP
Bali , Indonesia 25 - May - 2025 29 - May - 2025 8100 GBP
Singapore , Singapore 25 - May - 2025 29 - May - 2025 7500 GBP
Washington , United States 25 - May - 2025 29 - May - 2025 11000 GBP
Dubai , UAE 25 - May - 2025 29 - May - 2025 4987.5 GBP
Paris , France 25 - May - 2025 29 - May - 2025 6700 GBP
Hong Kong , Hong Kong 25 - May - 2025 29 - May - 2025 8500 GBP
Tokyo , Japan 25 - May - 2025 29 - May - 2025 9750 GBP
Sydney , Australia 18 - May - 2025 22 - May - 2025 10900 GBP
Interlaken , Switzerland 18 - May - 2025 22 - May - 2025 8950 GBP
Taipei , Taiwan 25 - May - 2025 29 - May - 2025 9300 GBP
Geneva , Switzerland 25 - May - 2025 29 - May - 2025 8950 GBP
Istanbul , Turkey 8 - Jun - 2025 12 - Jun - 2025 4700 GBP
Bali , Indonesia 8 - Jun - 2025 12 - Jun - 2025 8100 GBP
Singapore , Singapore 8 - Jun - 2025 12 - Jun - 2025 7500 GBP
Washington , United States 8 - Jun - 2025 12 - Jun - 2025 11000 GBP
Kuala Lumpur , Malaysia 15 - Jun - 2025 19 - Jun - 2025 4750 GBP
Rome , Italy 15 - Jun - 2025 19 - Jun - 2025 7300 GBP
Barcelona , Spain 15 - Jun - 2025 19 - Jun - 2025 6950 GBP
Zurich , Switzerland 15 - Jun - 2025 19 - Jun - 2025 7950 GBP
Dubai , UAE 22 - Jun - 2025 26 - Jun - 2025 4987.5 GBP
Paris , France 22 - Jun - 2025 26 - Jun - 2025 6700 GBP
Hong Kong , Hong Kong 22 - Jun - 2025 26 - Jun - 2025 8500 GBP
Tokyo , Japan 22 - Jun - 2025 26 - Jun - 2025 9750 GBP
London , UK 1 - Jun - 2025 5 - Jun - 2025 4950 GBP
Madrid , Spain 1 - Jun - 2025 5 - Jun - 2025 6950 GBP
Munich , Germany 1 - Jun - 2025 5 - Jun - 2025 7900 GBP
Berlin , Germany 1 - Jun - 2025 5 - Jun - 2025 7900 GBP
New York , United States 1 - Jun - 2025 5 - Jun - 2025 10900 GBP
Amsterdam , Netherlands 1 - Jun - 2025 5 - Jun - 2025 8100 GBP
Milan , Italy 1 - Jun - 2025 5 - Jun - 2025 6950 GBP
Dubai , UAE 15 - Jun - 2025 19 - Jun - 2025 4987.5 GBP
Paris , France 15 - Jun - 2025 19 - Jun - 2025 6700 GBP
Hong Kong , Hong Kong 15 - Jun - 2025 19 - Jun - 2025 8500 GBP
Tokyo , Japan 15 - Jun - 2025 19 - Jun - 2025 9750 GBP
Taipei , Taiwan 8 - Jun - 2025 12 - Jun - 2025 9300 GBP
Sydney , Australia 15 - Jun - 2025 19 - Jun - 2025 10900 GBP
Interlaken , Switzerland 15 - Jun - 2025 19 - Jun - 2025 8950 GBP
Geneva , Switzerland 22 - Jun - 2025 26 - Jun - 2025 8950 GBP
Geneva , Switzerland 15 - Jun - 2025 19 - Jun - 2025 8950 GBP
London , UK 6 - Jul - 2025 10 - Jul - 2025 4950 GBP
Madrid , Spain 6 - Jul - 2025 10 - Jul - 2025 6950 GBP
Munich , Germany 6 - Jul - 2025 10 - Jul - 2025 7900 GBP
Berlin , Germany 6 - Jul - 2025 10 - Jul - 2025 7900 GBP
New York , United States 6 - Jul - 2025 10 - Jul - 2025 10900 GBP
Amsterdam , Netherlands 6 - Jul - 2025 10 - Jul - 2025 8100 GBP
Milan , Italy 6 - Jul - 2025 10 - Jul - 2025 6950 GBP
Dubai , UAE 13 - Jul - 2025 17 - Jul - 2025 4987.5 GBP
Paris , France 13 - Jul - 2025 17 - Jul - 2025 6700 GBP
Hong Kong , Hong Kong 13 - Jul - 2025 17 - Jul - 2025 8500 GBP
Tokyo , Japan 13 - Jul - 2025 17 - Jul - 2025 9750 GBP
Dubai , UAE 20 - Jul - 2025 24 - Jul - 2025 4987.5 GBP
Paris , France 20 - Jul - 2025 24 - Jul - 2025 6700 GBP
Hong Kong , Hong Kong 20 - Jul - 2025 24 - Jul - 2025 8500 GBP
Tokyo , Japan 20 - Jul - 2025 24 - Jul - 2025 9750 GBP
Istanbul , Turkey 27 - Jul - 2025 31 - Jul - 2025 4700 GBP
Bali , Indonesia 27 - Jul - 2025 31 - Jul - 2025 8100 GBP
Singapore , Singapore 27 - Jul - 2025 31 - Jul - 2025 7500 GBP
Washington , United States 27 - Jul - 2025 31 - Jul - 2025 11000 GBP
Dubai , UAE 27 - Jul - 2025 31 - Jul - 2025 4987.5 GBP
Paris , France 27 - Jul - 2025 31 - Jul - 2025 6700 GBP
Hong Kong , Hong Kong 27 - Jul - 2025 31 - Jul - 2025 8500 GBP
Tokyo , Japan 27 - Jul - 2025 31 - Jul - 2025 9750 GBP
Dubai , UAE 6 - Jul - 2025 10 - Jul - 2025 4987.5 GBP
Paris , France 6 - Jul - 2025 10 - Jul - 2025 6700 GBP
Hong Kong , Hong Kong 6 - Jul - 2025 10 - Jul - 2025 8500 GBP
Tokyo , Japan 6 - Jul - 2025 10 - Jul - 2025 9750 GBP
Geneva , Switzerland 13 - Jul - 2025 17 - Jul - 2025 8950 GBP
Geneva , Switzerland 20 - Jul - 2025 24 - Jul - 2025 8950 GBP
Taipei , Taiwan 27 - Jul - 2025 31 - Jul - 2025 9300 GBP
Geneva , Switzerland 27 - Jul - 2025 31 - Jul - 2025 8950 GBP
Geneva , Switzerland 6 - Jul - 2025 10 - Jul - 2025 8950 GBP
Istanbul , Turkey 3 - Aug - 2025 7 - Aug - 2025 4700 GBP
Bali , Indonesia 3 - Aug - 2025 7 - Aug - 2025 8100 GBP
Singapore , Singapore 3 - Aug - 2025 7 - Aug - 2025 7500 GBP
Washington , United States 3 - Aug - 2025 7 - Aug - 2025 11000 GBP
Kuala Lumpur , Malaysia 10 - Aug - 2025 14 - Aug - 2025 4750 GBP
Rome , Italy 10 - Aug - 2025 14 - Aug - 2025 7300 GBP
Barcelona , Spain 10 - Aug - 2025 14 - Aug - 2025 6950 GBP
Zurich , Switzerland 10 - Aug - 2025 14 - Aug - 2025 7950 GBP
Dubai , UAE 17 - Aug - 2025 21 - Aug - 2025 4987.5 GBP
Paris , France 17 - Aug - 2025 21 - Aug - 2025 6700 GBP
Hong Kong , Hong Kong 17 - Aug - 2025 21 - Aug - 2025 8500 GBP
Tokyo , Japan 17 - Aug - 2025 21 - Aug - 2025 9750 GBP
London , UK 24 - Aug - 2025 28 - Aug - 2025 4950 GBP
Madrid , Spain 24 - Aug - 2025 28 - Aug - 2025 6950 GBP
Munich , Germany 24 - Aug - 2025 28 - Aug - 2025 7900 GBP
Berlin , Germany 24 - Aug - 2025 28 - Aug - 2025 7900 GBP
New York , United States 24 - Aug - 2025 28 - Aug - 2025 10900 GBP
Amsterdam , Netherlands 24 - Aug - 2025 28 - Aug - 2025 8100 GBP
Milan , Italy 24 - Aug - 2025 28 - Aug - 2025 6950 GBP
Dubai , UAE 10 - Aug - 2025 14 - Aug - 2025 4987.5 GBP
Paris , France 10 - Aug - 2025 14 - Aug - 2025 6700 GBP
Hong Kong , Hong Kong 10 - Aug - 2025 14 - Aug - 2025 8500 GBP
Tokyo , Japan 10 - Aug - 2025 14 - Aug - 2025 9750 GBP
Taipei , Taiwan 3 - Aug - 2025 7 - Aug - 2025 9300 GBP
Sydney , Australia 10 - Aug - 2025 14 - Aug - 2025 10900 GBP
Interlaken , Switzerland 10 - Aug - 2025 14 - Aug - 2025 8950 GBP
Geneva , Switzerland 17 - Aug - 2025 21 - Aug - 2025 8950 GBP
Geneva , Switzerland 10 - Aug - 2025 14 - Aug - 2025 8950 GBP
London , UK 28 - Sep - 2025 2 - Oct - 2025 4950 GBP
Madrid , Spain 28 - Sep - 2025 2 - Oct - 2025 6950 GBP
Munich , Germany 28 - Sep - 2025 2 - Oct - 2025 7900 GBP
Berlin , Germany 28 - Sep - 2025 2 - Oct - 2025 7900 GBP
New York , United States 28 - Sep - 2025 2 - Oct - 2025 10900 GBP
Amsterdam , Netherlands 28 - Sep - 2025 2 - Oct - 2025 8100 GBP
Milan , Italy 28 - Sep - 2025 2 - Oct - 2025 6950 GBP
Dubai , UAE 7 - Sep - 2025 11 - Sep - 2025 4987.5 GBP
Paris , France 7 - Sep - 2025 11 - Sep - 2025 6700 GBP
Hong Kong , Hong Kong 7 - Sep - 2025 11 - Sep - 2025 8500 GBP
Tokyo , Japan 7 - Sep - 2025 11 - Sep - 2025 9750 GBP
Kuala Lumpur , Malaysia 14 - Sep - 2025 18 - Sep - 2025 4750 GBP
Rome , Italy 14 - Sep - 2025 18 - Sep - 2025 7300 GBP
Barcelona , Spain 14 - Sep - 2025 18 - Sep - 2025 6950 GBP
Zurich , Switzerland 14 - Sep - 2025 18 - Sep - 2025 7950 GBP
Istanbul , Turkey 21 - Sep - 2025 25 - Sep - 2025 4700 GBP
Bali , Indonesia 21 - Sep - 2025 25 - Sep - 2025 8100 GBP
Singapore , Singapore 21 - Sep - 2025 25 - Sep - 2025 7500 GBP
Washington , United States 21 - Sep - 2025 25 - Sep - 2025 11000 GBP
Dubai , UAE 21 - Sep - 2025 25 - Sep - 2025 4987.5 GBP
Paris , France 21 - Sep - 2025 25 - Sep - 2025 6700 GBP
Hong Kong , Hong Kong 21 - Sep - 2025 25 - Sep - 2025 8500 GBP
Tokyo , Japan 21 - Sep - 2025 25 - Sep - 2025 9750 GBP
Dubai , UAE 28 - Sep - 2025 2 - Oct - 2025 4987.5 GBP
Paris , France 28 - Sep - 2025 2 - Oct - 2025 6700 GBP
Hong Kong , Hong Kong 28 - Sep - 2025 2 - Oct - 2025 8500 GBP
Tokyo , Japan 28 - Sep - 2025 2 - Oct - 2025 9750 GBP
Geneva , Switzerland 7 - Sep - 2025 11 - Sep - 2025 8950 GBP
Sydney , Australia 14 - Sep - 2025 18 - Sep - 2025 10900 GBP
Interlaken , Switzerland 14 - Sep - 2025 18 - Sep - 2025 8950 GBP
Taipei , Taiwan 21 - Sep - 2025 25 - Sep - 2025 9300 GBP
Geneva , Switzerland 21 - Sep - 2025 25 - Sep - 2025 8950 GBP
Geneva , Switzerland 28 - Sep - 2025 2 - Oct - 2025 8950 GBP
Istanbul , Turkey 19 - Oct - 2025 23 - Oct - 2025 4700 GBP
Bali , Indonesia 19 - Oct - 2025 23 - Oct - 2025 8100 GBP
Singapore , Singapore 19 - Oct - 2025 23 - Oct - 2025 7500 GBP
Washington , United States 19 - Oct - 2025 23 - Oct - 2025 11000 GBP
Dubai , UAE 5 - Oct - 2025 9 - Oct - 2025 4987.5 GBP
Paris , France 5 - Oct - 2025 9 - Oct - 2025 6700 GBP
Hong Kong , Hong Kong 5 - Oct - 2025 9 - Oct - 2025 8500 GBP
Tokyo , Japan 5 - Oct - 2025 9 - Oct - 2025 9750 GBP
London , UK 12 - Oct - 2025 16 - Oct - 2025 4950 GBP
Madrid , Spain 12 - Oct - 2025 16 - Oct - 2025 6950 GBP
Munich , Germany 12 - Oct - 2025 16 - Oct - 2025 7900 GBP
Berlin , Germany 12 - Oct - 2025 16 - Oct - 2025 7900 GBP
New York , United States 12 - Oct - 2025 16 - Oct - 2025 10900 GBP
Amsterdam , Netherlands 12 - Oct - 2025 16 - Oct - 2025 8100 GBP
Milan , Italy 12 - Oct - 2025 16 - Oct - 2025 6950 GBP
Taipei , Taiwan 19 - Oct - 2025 23 - Oct - 2025 9300 GBP
Geneva , Switzerland 5 - Oct - 2025 9 - Oct - 2025 8950 GBP

Course Syllabus

Introduction

This intensive course is aimed at improving the skills of the Procurement Professional and Buyers in organizations.  The course examines the strategic importance of procurement within departments by using concepts and ideas in order to maximize the procurement department’s effectiveness and thereby reducing costs throughout the supply chain.

It is therefore imperative for Procurement to constantly deliver value to the organisation by delivering products and services that contributes to the well-being of the organisation. This is an important course for Purchasing professionals who will return to their organisation with actual realistic plans on how to make considerable cost savings.

This course will feature:

  • Review critical supply strategies
  • Enhance skills required for good supplier relationships
  • Appraise business continuity and contingency planning for procurement
  • Study different approaches in negotiations
  • Learn how to rate a supplier.

objectives

By the end of this course, participants will be able to:

  • Develop critical supply strategies
  • Apply the concepts of activity based costing
  • Develop skills required for effective supplier relationships
  • Learn how to create rapport, build trust and establish credibility in a work group
  • Practise successful negotiations

Contents

Day One

Purchasing and the Organisation

  • Purchasing and its contribution to the organisation
  • The Supply Chain
  • The influence of the External Environment
  • Purchasing Organisations
  • The Procurement Cycle
  • Critical Supply Strategies

Day Two

Supplier Management

  • Transforming the Supplier Relationship
  • Supplier Evaluation Criteria
  • Appropriate Supplier Methodologies
  • Total Cost Approach
  • How to be a Good Customer
  • Shrinking the Supplier Base

Day Three

Communication and Change

  • Communication techniques of verbal, non-verbal and written
  • Methods of communication lead to more productive work and minimize stress
  • Communication and interaction openness develops trust
  • Identification of interpersonal interaction methods
  • Recognizing response to and perceptions of change
  • Analysing and preparing for the human reaction to change.

Day Four

Negotiation Techniques

  • Avoiding Confrontational Negotiating
  • Developing Active Listening Skills
  • Negotiating with an Angry Person
  • Power Closes that are used on the Buyer
  • Understanding the other Negotiator’s Power
  • Negotiation Tactics and Countermeasures

Day Five

Managing Procurement Talent

  • Attract And Retain Supply Management Talent
  • Supplier Measurement
  • Vendor Rating
  • Action Planning
  • Price, Cost and Value
  • Ways that Advanced Procurement can Improve Organisation’s Finances

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