/  Communication Essentials Training

Communication Essentials Training

BMC Training provides a training course in Communication Essentials in Management and Leadership

Course Title
Venue
Start Date
End Date
  • Dubai
    28 - 2 - 2021
    4 - 3 - 2021
  • Paris
    28 - 2 - 2021
    4 - 3 - 2021
  • Dubai
    21 - 3 - 2021
    25 - 3 - 2021
  • Paris
    21 - 3 - 2021
    25 - 3 - 2021
  • London
    14 - 3 - 2021
    18 - 3 - 2021
  • Kuala Lumpur
    7 - 3 - 2021
    11 - 3 - 2021
  • Istanbul
    28 - 3 - 2021
    1 - 4 - 2021
  • Dubai
    25 - 4 - 2021
    29 - 4 - 2021
  • Paris
    25 - 4 - 2021
    29 - 4 - 2021
  • Kuala Lumpur
    4 - 4 - 2021
    8 - 4 - 2021
  • Istanbul
    11 - 4 - 2021
    15 - 4 - 2021
  • London
    18 - 4 - 2021
    22 - 4 - 2021
  • Dubai
    9 - 5 - 2021
    13 - 5 - 2021
  • Paris
    9 - 5 - 2021
    13 - 5 - 2021
  • London
    2 - 5 - 2021
    6 - 5 - 2021
  • Kuala Lumpur
    16 - 5 - 2021
    20 - 5 - 2021
  • Istanbul
    23 - 5 - 2021
    27 - 5 - 2021
  • Dubai
    13 - 6 - 2021
    17 - 6 - 2021
  • Paris
    13 - 6 - 2021
    17 - 6 - 2021
  • Kuala Lumpur
    20 - 6 - 2021
    24 - 6 - 2021
  • Istanbul
    27 - 6 - 2021
    1 - 7 - 2021
  • London
    6 - 6 - 2021
    10 - 6 - 2021
  • Dubai
    4 - 7 - 2021
    8 - 7 - 2021
  • Paris
    4 - 7 - 2021
    8 - 7 - 2021
  • London
    11 - 7 - 2021
    15 - 7 - 2021
  • London
    18 - 7 - 2021
    22 - 7 - 2021
  • Istanbul
    25 - 7 - 2021
    29 - 7 - 2021
  • Dubai
    1 - 8 - 2021
    5 - 8 - 2021
  • Paris
    1 - 8 - 2021
    5 - 8 - 2021
  • Kuala Lumpur
    8 - 8 - 2021
    12 - 8 - 2021
  • Istanbul
    15 - 8 - 2021
    19 - 8 - 2021
  • London
    22 - 8 - 2021
    26 - 8 - 2021
  • Dubai
    26 - 9 - 2021
    30 - 9 - 2021
  • Paris
    26 - 9 - 2021
    30 - 9 - 2021
  • London
    5 - 9 - 2021
    9 - 9 - 2021
  • Kuala Lumpur
    12 - 9 - 2021
    16 - 9 - 2021
  • Istanbul
    19 - 9 - 2021
    23 - 9 - 2021
  • Dubai
    17 - 10 - 2021
    21 - 10 - 2021
  • Paris
    17 - 10 - 2021
    21 - 10 - 2021
  • Kuala Lumpur
    24 - 10 - 2021
    28 - 10 - 2021
  • Istanbul
    3 - 10 - 2021
    7 - 10 - 2021
  • London
    10 - 10 - 2021
    14 - 10 - 2021
  • Dubai
    21 - 11 - 2021
    25 - 11 - 2021
  • Paris
    21 - 11 - 2021
    25 - 11 - 2021
  • Kuala Lumpur
    7 - 11 - 2021
    11 - 11 - 2021
  • Istanbul
    14 - 11 - 2021
    18 - 11 - 2021
  • Dubai
    19 - 12 - 2021
    23 - 12 - 2021
  • Paris
    19 - 12 - 2021
    23 - 12 - 2021
  • Kuala Lumpur
    26 - 12 - 2021
    30 - 12 - 2021
  • Istanbul
    12 - 12 - 2021
    16 - 12 - 2021
  • London
    5 - 12 - 2021
    9 - 12 - 2021

Introduction

This course increases the confidence of everyone to cope effectively in any communication challenge, including presenting in public, handling difficult people and conflict situations.

We communicate all the time, yet rarely think about it. We often communicate without being fully aware of the messages we are really sending. Success depends on being understood, understanding others and communicating well together. Building healthy working relationships is vital to business success. A major part of this is understanding your own personal communication style, how we can (and do!) influence other people, and how you use your style to create effective and rewarding business relationships.

objectives

After attending this course, delegates will be able to:

  • Introduce a wide range of practical communication skills to the participants
  • Deepen participants understanding and awareness of themselves and others and how to manage emotions and habits
  • Clarify communication pitfalls and how to avoid them
  • Enhance the participants ability to achieve results through working with others
  • Provide opportunities for participants to assess their own communication skills

contents

Day One

Self-Management and Emotional Intelligence

  • Understanding the power of the subconscious in communication behaviours
  • Understanding how we create habits and how to change to them
  • What is emotional intelligence and how do we lose it?
  • Understanding and overcoming the Ego
  • Managing our emotions and feelings
  • Calming down and reducing stressful reactions in communication

Day Two

Communication Basics: Knowing your communication style, listening and communicating assertively

  • Different communication styles
  • Assessing your communication style and effectiveness
  • Improving communication effectiveness
  • The role of beliefs in assertive communication
  • Practicing assertiveness skills & active listening
  • Using effective questioning for clearer communication

Day Three

Building influence: Building rapport, presenting yourself, using voice and body language effectively and utilizing technology

  • Understanding the secrets of body language
  • Making a good first impression
  • Building rapport, building your network & influence others effectively
  • How to make a presentation which people will remember
  • Using visuals effectively and handling questions
  • Mastering social media and avoiding blunders

Day Four

Overcoming Communication Challenges: Dealing with conflict, difficult people and running effective meetings

  • Strategies for managing difficult behaviour
  • The different personality styles & How to get along with any person
  • Running effective meetings
  • Consensus decision making in meetings
  • Understanding the sources of conflict at work
  • Conflict Management Styles

Day Five

Working with Others: Delegation, Team Work, Leadership and Coaching Skills

  • Different styles of leadership
  • Common leadership mistakes
  • How to develop teamwork
  • Motivational communication
  • The Who, what, and how of effective delegation
  • The delegation process & Coaching Skills

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