/  Communication Essentials Training

Communication Essentials Training

BMC Training provides a training course in Communication Essentials in Management and Leadership

Course Title
Venue
Start Date
End Date
  • Dubai
    27 - 9 - 2020
    1 - 10 - 2020
  • Paris
    27 - 9 - 2020
    1 - 10 - 2020
  • Hong Kong
    27 - 9 - 2020
    1 - 10 - 2020
  • Dubai
    18 - 10 - 2020
    22 - 10 - 2020
  • Paris
    18 - 10 - 2020
    22 - 10 - 2020
  • Hong Kong
    18 - 10 - 2020
    22 - 10 - 2020
  • Kuala Lumpur
    25 - 10 - 2020
    29 - 10 - 2020
  • Rome
    25 - 10 - 2020
    29 - 10 - 2020
  • Barcelona
    25 - 10 - 2020
    29 - 10 - 2020
  • Zurich
    25 - 10 - 2020
    29 - 10 - 2020
  • Istanbul
    4 - 10 - 2020
    8 - 10 - 2020
  • Bali
    4 - 10 - 2020
    8 - 10 - 2020
  • Singapore
    4 - 10 - 2020
    8 - 10 - 2020
  • Washington
    4 - 10 - 2020
    8 - 10 - 2020
  • London
    11 - 10 - 2020
    15 - 10 - 2020
  • Madrid
    11 - 10 - 2020
    15 - 10 - 2020
  • Munich
    11 - 10 - 2020
    15 - 10 - 2020
  • Berlin
    11 - 10 - 2020
    15 - 10 - 2020
  • New York
    11 - 10 - 2020
    15 - 10 - 2020
  • Dubai
    15 - 11 - 2020
    19 - 11 - 2020
  • Paris
    15 - 11 - 2020
    19 - 11 - 2020
  • Hong Kong
    15 - 11 - 2020
    19 - 11 - 2020
  • London
    22 - 11 - 2020
    26 - 11 - 2020
  • Madrid
    22 - 11 - 2020
    26 - 11 - 2020
  • Munich
    22 - 11 - 2020
    26 - 11 - 2020
  • Berlin
    22 - 11 - 2020
    26 - 11 - 2020
  • New York
    22 - 11 - 2020
    26 - 11 - 2020
  • Kuala Lumpur
    1 - 11 - 2020
    5 - 11 - 2020
  • Rome
    1 - 11 - 2020
    5 - 11 - 2020
  • Barcelona
    1 - 11 - 2020
    5 - 11 - 2020
  • Zurich
    1 - 11 - 2020
    5 - 11 - 2020
  • Istanbul
    8 - 11 - 2020
    12 - 11 - 2020
  • Bali
    8 - 11 - 2020
    12 - 11 - 2020
  • Singapore
    8 - 11 - 2020
    12 - 11 - 2020
  • Washington
    8 - 11 - 2020
    12 - 11 - 2020
  • Dubai
    20 - 12 - 2020
    24 - 12 - 2020
  • Paris
    20 - 12 - 2020
    24 - 12 - 2020
  • Hong Kong
    20 - 12 - 2020
    24 - 12 - 2020
  • Kuala Lumpur
    27 - 12 - 2020
    31 - 12 - 2020
  • Rome
    27 - 12 - 2020
    31 - 12 - 2020
  • Barcelona
    27 - 12 - 2020
    31 - 12 - 2020
  • Zurich
    27 - 12 - 2020
    31 - 12 - 2020
  • Istanbul
    13 - 12 - 2020
    17 - 12 - 2020
  • Bali
    13 - 12 - 2020
    17 - 12 - 2020
  • Singapore
    13 - 12 - 2020
    17 - 12 - 2020
  • Washington
    13 - 12 - 2020
    17 - 12 - 2020
  • London
    6 - 12 - 2020
    10 - 12 - 2020
  • Madrid
    6 - 12 - 2020
    10 - 12 - 2020
  • Munich
    6 - 12 - 2020
    10 - 12 - 2020
  • Berlin
    6 - 12 - 2020
    10 - 12 - 2020
  • New York
    6 - 12 - 2020
    10 - 12 - 2020

Introduction

This course increases the confidence of everyone to cope effectively in any communication challenge, including presenting in public, handling difficult people and conflict situations.

We communicate all the time, yet rarely think about it. We often communicate without being fully aware of the messages we are really sending. Success depends on being understood, understanding others and communicating well together. Building healthy working relationships is vital to business success. A major part of this is understanding your own personal communication style, how we can (and do!) influence other people, and how you use your style to create effective and rewarding business relationships.

objectives

After attending this course, delegates will be able to:

  • Introduce a wide range of practical communication skills to the participants
  • Deepen participants understanding and awareness of themselves and others and how to manage emotions and habits
  • Clarify communication pitfalls and how to avoid them
  • Enhance the participants ability to achieve results through working with others
  • Provide opportunities for participants to assess their own communication skills

contents

Day One

Self-Management and Emotional Intelligence

  • Understanding the power of the subconscious in communication behaviours
  • Understanding how we create habits and how to change to them
  • What is emotional intelligence and how do we lose it?
  • Understanding and overcoming the Ego
  • Managing our emotions and feelings
  • Calming down and reducing stressful reactions in communication

Day Two

Communication Basics: Knowing your communication style, listening and communicating assertively

  • Different communication styles
  • Assessing your communication style and effectiveness
  • Improving communication effectiveness
  • The role of beliefs in assertive communication
  • Practicing assertiveness skills & active listening
  • Using effective questioning for clearer communication

Day Three

Building influence: Building rapport, presenting yourself, using voice and body language effectively and utilizing technology

  • Understanding the secrets of body language
  • Making a good first impression
  • Building rapport, building your network & influence others effectively
  • How to make a presentation which people will remember
  • Using visuals effectively and handling questions
  • Mastering social media and avoiding blunders

Day Four

Overcoming Communication Challenges: Dealing with conflict, difficult people and running effective meetings

  • Strategies for managing difficult behaviour
  • The different personality styles & How to get along with any person
  • Running effective meetings
  • Consensus decision making in meetings
  • Understanding the sources of conflict at work
  • Conflict Management Styles

Day Five

Working with Others: Delegation, Team Work, Leadership and Coaching Skills

  • Different styles of leadership
  • Common leadership mistakes
  • How to develop teamwork
  • Motivational communication
  • The Who, what, and how of effective delegation
  • The delegation process & Coaching Skills

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