/  Systems Thinking in Analysing Problems Training

Systems Thinking in Analysing Problems Training

BMC Training provides a training course in Systems Thinking in Analysing Problems in Management and Leadership

Course Title
Venue
Start Date
End Date
  • Kuala Lumpur
    5 - 7 - 2020
    9 - 7 - 2020
  • Rome
    5 - 7 - 2020
    9 - 7 - 2020
  • Barcelona
    5 - 7 - 2020
    9 - 7 - 2020
  • Zurich
    5 - 7 - 2020
    9 - 7 - 2020
  • Dubai
    12 - 7 - 2020
    16 - 7 - 2020
  • Paris
    12 - 7 - 2020
    16 - 7 - 2020
  • Hong Kong
    12 - 7 - 2020
    16 - 7 - 2020
  • Dubai
    19 - 7 - 2020
    23 - 7 - 2020
  • Paris
    19 - 7 - 2020
    23 - 7 - 2020
  • Hong Kong
    19 - 7 - 2020
    23 - 7 - 2020
  • Istanbul
    26 - 7 - 2020
    30 - 7 - 2020
  • Bali
    26 - 7 - 2020
    30 - 7 - 2020
  • Singapore
    26 - 7 - 2020
    30 - 7 - 2020
  • Washington
    26 - 7 - 2020
    30 - 7 - 2020
  • Dubai
    26 - 7 - 2020
    30 - 7 - 2020
  • Paris
    26 - 7 - 2020
    30 - 7 - 2020
  • Hong Kong
    26 - 7 - 2020
    30 - 7 - 2020
  • London
    2 - 8 - 2020
    6 - 8 - 2020
  • Madrid
    2 - 8 - 2020
    6 - 8 - 2020
  • Munich
    2 - 8 - 2020
    6 - 8 - 2020
  • Berlin
    2 - 8 - 2020
    6 - 8 - 2020
  • New York
    2 - 8 - 2020
    6 - 8 - 2020
  • Dubai
    9 - 8 - 2020
    13 - 8 - 2020
  • Paris
    9 - 8 - 2020
    13 - 8 - 2020
  • Hong Kong
    9 - 8 - 2020
    13 - 8 - 2020
  • Istanbul
    16 - 8 - 2020
    20 - 8 - 2020
  • Bali
    16 - 8 - 2020
    20 - 8 - 2020
  • Singapore
    16 - 8 - 2020
    20 - 8 - 2020
  • Washington
    16 - 8 - 2020
    20 - 8 - 2020
  • Kuala Lumpur
    23 - 8 - 2020
    27 - 8 - 2020
  • Rome
    23 - 8 - 2020
    27 - 8 - 2020
  • Barcelona
    23 - 8 - 2020
    27 - 8 - 2020
  • Zurich
    23 - 8 - 2020
    27 - 8 - 2020
  • Kuala Lumpur
    27 - 9 - 2020
    1 - 10 - 2020
  • Rome
    27 - 9 - 2020
    1 - 10 - 2020
  • Barcelona
    27 - 9 - 2020
    1 - 10 - 2020
  • Zurich
    27 - 9 - 2020
    1 - 10 - 2020
  • Dubai
    6 - 9 - 2020
    10 - 9 - 2020
  • Paris
    6 - 9 - 2020
    10 - 9 - 2020
  • Hong Kong
    6 - 9 - 2020
    10 - 9 - 2020
  • London
    13 - 9 - 2020
    17 - 9 - 2020
  • Madrid
    13 - 9 - 2020
    17 - 9 - 2020
  • Munich
    13 - 9 - 2020
    17 - 9 - 2020
  • Berlin
    13 - 9 - 2020
    17 - 9 - 2020
  • New York
    13 - 9 - 2020
    17 - 9 - 2020
  • Istanbul
    20 - 9 - 2020
    24 - 9 - 2020
  • Bali
    20 - 9 - 2020
    24 - 9 - 2020
  • Singapore
    20 - 9 - 2020
    24 - 9 - 2020
  • Washington
    20 - 9 - 2020
    24 - 9 - 2020
  • Dubai
    20 - 9 - 2020
    24 - 9 - 2020
  • Paris
    20 - 9 - 2020
    24 - 9 - 2020
  • Hong Kong
    20 - 9 - 2020
    24 - 9 - 2020
  • London
    18 - 10 - 2020
    22 - 10 - 2020
  • Madrid
    18 - 10 - 2020
    22 - 10 - 2020
  • Munich
    18 - 10 - 2020
    22 - 10 - 2020
  • Berlin
    18 - 10 - 2020
    22 - 10 - 2020
  • New York
    18 - 10 - 2020
    22 - 10 - 2020
  • Dubai
    25 - 10 - 2020
    29 - 10 - 2020
  • Paris
    25 - 10 - 2020
    29 - 10 - 2020
  • Hong Kong
    25 - 10 - 2020
    29 - 10 - 2020
  • Istanbul
    4 - 10 - 2020
    8 - 10 - 2020
  • Bali
    4 - 10 - 2020
    8 - 10 - 2020
  • Singapore
    4 - 10 - 2020
    8 - 10 - 2020
  • Washington
    4 - 10 - 2020
    8 - 10 - 2020
  • Kuala Lumpur
    11 - 10 - 2020
    15 - 10 - 2020
  • Rome
    11 - 10 - 2020
    15 - 10 - 2020
  • Barcelona
    11 - 10 - 2020
    15 - 10 - 2020
  • Zurich
    11 - 10 - 2020
    15 - 10 - 2020
  • Kuala Lumpur
    15 - 11 - 2020
    19 - 11 - 2020
  • Rome
    15 - 11 - 2020
    19 - 11 - 2020
  • Barcelona
    15 - 11 - 2020
    19 - 11 - 2020
  • Zurich
    15 - 11 - 2020
    19 - 11 - 2020
  • Dubai
    22 - 11 - 2020
    26 - 11 - 2020
  • Paris
    22 - 11 - 2020
    26 - 11 - 2020
  • Hong Kong
    22 - 11 - 2020
    26 - 11 - 2020
  • London
    1 - 11 - 2020
    5 - 11 - 2020
  • Madrid
    1 - 11 - 2020
    5 - 11 - 2020
  • Munich
    1 - 11 - 2020
    5 - 11 - 2020
  • Berlin
    1 - 11 - 2020
    5 - 11 - 2020
  • New York
    1 - 11 - 2020
    5 - 11 - 2020
  • Istanbul
    8 - 11 - 2020
    12 - 11 - 2020
  • Bali
    8 - 11 - 2020
    12 - 11 - 2020
  • Singapore
    8 - 11 - 2020
    12 - 11 - 2020
  • Washington
    8 - 11 - 2020
    12 - 11 - 2020
  • Dubai
    8 - 11 - 2020
    12 - 11 - 2020
  • Paris
    8 - 11 - 2020
    12 - 11 - 2020
  • Hong Kong
    8 - 11 - 2020
    12 - 11 - 2020
  • London
    20 - 12 - 2020
    24 - 12 - 2020
  • Madrid
    20 - 12 - 2020
    24 - 12 - 2020
  • Munich
    20 - 12 - 2020
    24 - 12 - 2020
  • Berlin
    20 - 12 - 2020
    24 - 12 - 2020
  • New York
    20 - 12 - 2020
    24 - 12 - 2020
  • Dubai
    27 - 12 - 2020
    31 - 12 - 2020
  • Paris
    27 - 12 - 2020
    31 - 12 - 2020
  • Hong Kong
    27 - 12 - 2020
    31 - 12 - 2020
  • Istanbul
    13 - 12 - 2020
    17 - 12 - 2020
  • Bali
    13 - 12 - 2020
    17 - 12 - 2020
  • Singapore
    13 - 12 - 2020
    17 - 12 - 2020
  • Washington
    13 - 12 - 2020
    17 - 12 - 2020
  • Kuala Lumpur
    6 - 12 - 2020
    10 - 12 - 2020
  • Rome
    6 - 12 - 2020
    10 - 12 - 2020
  • Barcelona
    6 - 12 - 2020
    10 - 12 - 2020
  • Zurich
    6 - 12 - 2020
    10 - 12 - 2020

Introduction

Systems Thinking was originally developed in the ‘50s & ‘60s by the then largest UK Company ICI and developed by others through exploring different perspectives such as purposeful systems and soft systems. The Open University and Lancaster University amongst others.  There is a worldwide communication of users through LinkedIn.

It is useful in policy or strategy analysis, to ensure as far as possible that the outcomes are as intended.  It is excellent in the analysis of complex socio-technical problems.  It has marked advantages over any other analysis method where there is complexity and interconnectedness of the entities involved. It can be used to solve problems that traditional techniques are unable to complete and it can also highlight hidden issues that remain invisible to many forms of problem analysis.

This training session covers many of the techniques and tools in this field and provides thorough understanding of a flexible methodology.  The techniques are normally applied to:

  • Identify the real issues in complex interconnected situations
  • Examine the possible solutions
  • Focus on the key system of a potential solution
  • Evaluate the best course of action
  • Strategic problem solving
  • e-Business process issues and human (soft) issues

objectives

  • Understand the language of Systems Thinking
  • Look at problems from the perspectives of multiple stakeholders
  • Explore some analytical tools and techniques
  • Learn how to use one methodology of approach
  • Practice techniques that are used in this methodology
  • Be able to judge which may be of most use in specific circumstances
  • Participate in groups exploring familiar and new problems
  • Evaluate potential actions against organisational requirements

Contents

Day One

Key Principles

  • What is a system
  • Problem-solving techniques discussion
  • Difficulties and Messes
  • Recognising complex systems
  • Introduction to systems thinking
  • Worldview and Perspectives
  • Stakeholder analysis
  • Systematic and Systemic
  • The 2×2 Matrix
  • Introduction to a Methodology

Day Two

Diagramming Practice - Sensing

  • The Power of Diagrams
  • Introduction to Diagramming
  • Venn Diagrams
  • Spray Diagrams
  • Mind Maps
  • Hard and soft issues
  • Soft systems methodology
  • Rich pictures
  • Systems Diagrams
  • Challenging assumptions and objectives

Day Three

Analysis Methodology - Understanding

  • Causal Diagrams
    • Influence Diagrams
    • Multiple Cause Diagrams
  • Deciding upon a system of interest
  • Drawing sign graphs
  • Analysing causal diagrams
  • Feedback loops and system archetypes
  • Criteria, measures and indicators
  • Key performance indicators:
    • Cycle time
    • First pass yield/First time OK
    • On-time delivery
  • Interpreting measures
  • Systems thinking and process mapping
  • Root cause analysis

Day Four

Problem Resolution - Deciding & Acting

  • Overview of Modelling
  • Setting system boundaries
  • Evaluating Potential Actions
  • Decision-making tools:
    • Multiple Criteria Analysis
    • 5 Ws & 1 H
    • SWOT
    • STEP/SLEPT/PETSTLE
    • Porter’s Five Forces
    • CDAM
    • Multivoting
    • Pariwise ranking
    • Force field analysis
  • Reality Checks for Practicality
  • Project managing change
  • influence and persuasion

Day Five

Case Studies - Putting theory into practice

  • Applying the methodology to real problems
  • Presentations
  • Evaluation and discussion
  • Commitment to action
  • Agree next steps

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