Managing and Coordinating Training Training Course in Kuala Lumpur

Introduction

Training and development managers, officers and coordinators involved in the needs analysis process, organizing training program and evaluating the results of training.

Objectives

• Describe how business strategy influences training.
• Identify some critical training concepts including principles of adult learning and learning styles.
• Identify different methods of needs assessment and the advantages and disadvantages of each.
• Write effective learning objectives.
• List the characteristics of an effective trainer and identify some of the problems and solutions of training delivery.
• Create a work environment that facilitates transfer of training.
• Evaluate the effectiveness of training.

Content

Strategic Training and Development

• The Strategic Training and Development Process
• Roles of Employees and Managers
• Top Management Support
• Aligning Training to Strategy

Some Critical Training Concepts

• Principles of Adult Learning
• Learning Styles
• The Experiential Approach to Training

The Training Needs Assessment Process (TNA)

• Why Do a Needs Assessment?
• Who Should Participate in Needs Assessment?
• Methods Used in Needs Assessment
• Advantages and Disadvantages of TNA Methods
• The Needs Assessment Process

Designing the Training Program

• The Basics of Training Design: Gagne’s Principles
• Training Design Activities
• Purposes of Training Objectives
• Writing Training Objectives
• Developing Course Material

To Buy or to Design

• The Purchase-or-Design Decision

Delivering the Training Program

• The Training Session Plan
• Training Delivery Activities
• The Trainer, Train-The-Trainer and Trainees
• The Training Site
• Seating Arrangement
• Scheduling and Administering the Training
• Training Delivery: Problems and Solutions

Transfer of Training

• What is Transfer of Training?
• Barriers to the Transfer of Training
• Transfer of Training Framework:
• Role of Management, Trainer and Trainees, Before, During and After the Training

Evaluating Training

• Why Conduct Training Evaluations?
• Models of Training Evaluation
  • Kirkpatrick’s Four Levels of Evaluation
  • Phillips’ ROI Process Model