The Complete Course in Public Relations Management Course

BMC Training provides The Complete Course in Public Relations Management in PR , Customer Services , Sales and Marketing. There are 39 training sessions in different cities.

The Complete Course in Public Relations Management Course Schedule

Type a city name
Venue Start Date End Date Details
Dubai , UAE 24 - 9 - 2023 5 - 10 - 2023
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Paris , France 24 - 9 - 2023 5 - 10 - 2023
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Istanbul , Turkey 24 - 9 - 2023 5 - 10 - 2023
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Istanbul , Turkey 1 - 10 - 2023 12 - 10 - 2023
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London , UK 8 - 10 - 2023 19 - 10 - 2023
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Dubai , UAE 15 - 10 - 2023 26 - 10 - 2023
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Paris , France 15 - 10 - 2023 26 - 10 - 2023
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Kuala Lumpur , Malaysia 22 - 10 - 2023 2 - 11 - 2023
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Kuala Lumpur , Malaysia 5 - 11 - 2023 16 - 11 - 2023
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Istanbul , Turkey 12 - 11 - 2023 23 - 11 - 2023
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Dubai , UAE 19 - 11 - 2023 30 - 11 - 2023
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Paris , France 19 - 11 - 2023 30 - 11 - 2023
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Istanbul , Turkey 19 - 11 - 2023 30 - 11 - 2023
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London , UK 26 - 11 - 2023 7 - 12 - 2023
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Kuala Lumpur , Malaysia 26 - 11 - 2023 7 - 12 - 2023
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Istanbul , Turkey 3 - 12 - 2023 14 - 12 - 2023
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London , UK 10 - 12 - 2023 21 - 12 - 2023
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Dubai , UAE 17 - 12 - 2023 28 - 12 - 2023
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Paris , France 17 - 12 - 2023 28 - 12 - 2023
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Kuala Lumpur , Malaysia 24 - 12 - 2023 4 - 1 - 2024
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Istanbul , Turkey 7 - 1 - 2024 18 - 1 - 2024
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Kuala Lumpur , Malaysia 14 - 1 - 2024 25 - 1 - 2024
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London , UK 21 - 1 - 2024 1 - 2 - 2024
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Kuala Lumpur , Malaysia 21 - 1 - 2024 1 - 2 - 2024
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Dubai , UAE 28 - 1 - 2024 8 - 2 - 2024
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Paris , France 28 - 1 - 2024 8 - 2 - 2024
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Istanbul , Turkey 28 - 1 - 2024 8 - 2 - 2024
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London , UK 4 - 2 - 2024 15 - 2 - 2024
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Istanbul , Turkey 11 - 2 - 2024 22 - 2 - 2024
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Kuala Lumpur , Malaysia 18 - 2 - 2024 29 - 2 - 2024
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Dubai , UAE 25 - 2 - 2024 7 - 3 - 2024
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Paris , France 25 - 2 - 2024 7 - 3 - 2024
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Kuala Lumpur , Malaysia 3 - 3 - 2024 14 - 3 - 2024
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London , UK 10 - 3 - 2024 21 - 3 - 2024
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Kuala Lumpur , Malaysia 10 - 3 - 2024 21 - 3 - 2024
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Dubai , UAE 17 - 3 - 2024 28 - 3 - 2024
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Paris , France 17 - 3 - 2024 28 - 3 - 2024
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Istanbul , Turkey 17 - 3 - 2024 28 - 3 - 2024
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Istanbul , Turkey 24 - 3 - 2024 4 - 4 - 2024
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Course Description

Introduction

In a time of increasingly rapid change any organisation must continually appraise the changing needs of its stakeholders, theshifting priorities in its environment and the tactics that it uses to influence key stakeholders. This highly interactive and fun programme examines today’s communications environment looking afresh at how we establish and defend our reputation, help deliver business goals and influence government, critics and consumers.

There has been no time in history when people have had more opportunities to experience, research and communicate about the organisations with which they deal. The internet has revolutionised the way that we communicate and the dynamics of the marketplace: Customer and staff expectations have heightened.

Objectives

  •  Examine the role of Communications/PR in the 21st Century Organisation
  •  Explore the range of communications techniques and tools available
  •  Develop increased skill writing for print and the web and competency in the range of PR tools and techniques including editing
  •  Learn how to write a clear PR/Communications brief
  •  Plan communications activity to meet client need
  •  Learn how to develop an electronic PR/Communications Centre
  •  Develop crisis media management techniques
  •  Develop media interview techniques
  •  Develop personal communications effectiveness
  •  Describe the functions of Public Relations (PR) in a changing environment.
  •  Practice the key communication skills and techniques essential for performing their PR  duties.
  •  Recognize how to communicate effectively with the internal and external publics of the organization.
  •  Identify the role of a PR professional in supporting the image and reputation of the organization.
  •  Plan and execute a press conference.

Content

Day One

PR in a Changing Environment

  •  The Origin and Development of PR
  •  Definitions, Scope and Objectives
  •  New Roles and Perspectives 
  •  The Role of PR in Building and Supporting the Image of the Organization

Day Two

The Functions of PR

  •  Planning and Organizing the Activities of PR  
  •  Ingredients of Successful PR Planning
  •  Main Qualities of PR Professionals
  •  PR Position in the Organization

Day Three

PR and Communication

  •  Communicating with the Internal and External Public 
  •  Overcoming Barriers in Communication
  •  Non Verbal Communication
  •  The Communication Abilities for PR Professionals

The Role of PR Professionals in Dealing with the Internal and External Public

  •  Understanding Difficult Personalities
  •  Dealing with Difficult Personalities

Day Four

Verbal Communication Skills

  •  Kinds of Verbal Communication 
  •  How to Prepare for a Presentation/Speech 
  •  Rehearsing Your Presentation/Speech 
  •  Verbal and Non Verbal Skills while Presenting

Written Communication Skills

  •  Types of Written Communication
  •  Effective Writing Skills: Memos, Letters and Emails
  •  Writing and Producing Newsletters
  •  Designing and Producing Brochures
  •  Preparing Articles for Magazines

Day Five

Press Conferences

  •  Why Conduct a Press Conference
  •  How to Conduct a Press Conference
  •  How to Prepare a Press Release
  •  Dealing with Questions During a Press Conference
  •  Preparing and Circulating the Press Clippings

Day Six

The Complete PR and Communications Professional

  •  The role of Communications and PR in the organisation
  •  What does top management want?
  •  Assessing your PR environment
  •  The range of media and channels
  •  Personal goal-setting for the programme

Day Seven

A Problem Solving Approach

  •  Communications models: implications for practise
  •  Psychological themes and construction in practise
  •   A problem-solving approach to PR
  •   Taking and interpreting communication briefs
  •  The art of influence and persuasion
  •  Listening and emotional intelligence
  •  Organisational transparency and communications

Day Eight

Getting Your Message Heard

  •  Choosing channels – matching media to tasks and stakeholders
  •  Planning brilliant campaigns
  •  Project management
  •  Risk management
  •  Time management
  •  Delivering business results
  •  Campaign evaluation

Day Nine

Keep it Social

  •  The changed world of relationships in the age of social media networks
  •  Improving the power of communications in the organisation
  •  Measuring communications effectiveness
  •  Using measurement to improve performance
  •  Crisis communication
  •  Reputational management
  •  E-reputational management

Day Ten

Putting it all together

  •  Planning your career and personal development
  •  Impacting positively on your managers
  •  Managing up and increasing your personal visibility
  •  Networking and effectiveness
  •  Team working and your personal effectiveness
  •  Time management and work planning
  •  Summary and Conclusion