Customer Relationship Management System - CRM System Course
Master customer relationship management systems (CRM). Enroll in this course to enhance customer engagement and achieve business success. BMC Training offers Customer Relationship Management System - CRM System Course in PR , Customer Services , Sales and Marketing Courses.
- English
- 300 Training Sessions
- Confirmed
- One Week
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Type a city name or a month
| Venue | Start Date | End Date | Net Fees | Details & Registration |
|---|---|---|---|---|
| Dubai , UAE | 25 - Jan - 2026 | 29 - Jan - 2026 | 4987.5 GBP |
|
| Paris , France | 25 - Jan - 2026 | 29 - Jan - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 25 - Jan - 2026 | 29 - Jan - 2026 | 8500 GBP |
|
| Tokyo , Japan | 25 - Jan - 2026 | 29 - Jan - 2026 | 9750 GBP |
|
| London , UK | 18 - Jan - 2026 | 22 - Jan - 2026 | 4950 GBP |
|
| Madrid , Spain | 18 - Jan - 2026 | 22 - Jan - 2026 | 6950 GBP |
|
| Munich , Germany | 18 - Jan - 2026 | 22 - Jan - 2026 | 7900 GBP |
|
| Berlin , Germany | 18 - Jan - 2026 | 22 - Jan - 2026 | 7900 GBP |
|
| New York , United States | 18 - Jan - 2026 | 22 - Jan - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 18 - Jan - 2026 | 22 - Jan - 2026 | 8100 GBP |
|
| Milan , Italy | 18 - Jan - 2026 | 22 - Jan - 2026 | 6950 GBP |
|
| Kuala Lumpur , Malaysia | 11 - Jan - 2026 | 15 - Jan - 2026 | 4750 GBP |
|
| Rome , Italy | 11 - Jan - 2026 | 15 - Jan - 2026 | 7300 GBP |
|
| Barcelona , Spain | 11 - Jan - 2026 | 15 - Jan - 2026 | 6950 GBP |
|
| Zurich , Switzerland | 11 - Jan - 2026 | 15 - Jan - 2026 | 7950 GBP |
|
| Istanbul , Turkey | 4 - Jan - 2026 | 8 - Jan - 2026 | 4700 GBP |
|
| Bali , Indonesia | 4 - Jan - 2026 | 8 - Jan - 2026 | 8100 GBP |
|
| Singapore , Singapore | 4 - Jan - 2026 | 8 - Jan - 2026 | 7500 GBP |
|
| Washington , United States | 4 - Jan - 2026 | 8 - Jan - 2026 | 11000 GBP |
|
| Geneva , Switzerland | 25 - Jan - 2026 | 29 - Jan - 2026 | 8950 GBP |
|
| Sydney , Australia | 11 - Jan - 2026 | 15 - Jan - 2026 | 10900 GBP |
|
| Interlaken , Switzerland | 11 - Jan - 2026 | 15 - Jan - 2026 | 8950 GBP |
|
| Taipei , Taiwan | 4 - Jan - 2026 | 8 - Jan - 2026 | 9300 GBP |
|
| Dubai , UAE | 22 - Feb - 2026 | 26 - Feb - 2026 | 4987.5 GBP |
|
| Paris , France | 22 - Feb - 2026 | 26 - Feb - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 22 - Feb - 2026 | 26 - Feb - 2026 | 8500 GBP |
|
| Tokyo , Japan | 22 - Feb - 2026 | 26 - Feb - 2026 | 9750 GBP |
|
| Kuala Lumpur , Malaysia | 15 - Feb - 2026 | 19 - Feb - 2026 | 4750 GBP |
|
| Rome , Italy | 15 - Feb - 2026 | 19 - Feb - 2026 | 7300 GBP |
|
| Barcelona , Spain | 15 - Feb - 2026 | 19 - Feb - 2026 | 6950 GBP |
|
| Zurich , Switzerland | 15 - Feb - 2026 | 19 - Feb - 2026 | 7950 GBP |
|
| Istanbul , Turkey | 8 - Feb - 2026 | 12 - Feb - 2026 | 4700 GBP |
|
| Bali , Indonesia | 8 - Feb - 2026 | 12 - Feb - 2026 | 8100 GBP |
|
| Singapore , Singapore | 8 - Feb - 2026 | 12 - Feb - 2026 | 7500 GBP |
|
| Washington , United States | 8 - Feb - 2026 | 12 - Feb - 2026 | 11000 GBP |
|
| London , UK | 1 - Feb - 2026 | 5 - Feb - 2026 | 4950 GBP |
|
| Madrid , Spain | 1 - Feb - 2026 | 5 - Feb - 2026 | 6950 GBP |
|
| Munich , Germany | 1 - Feb - 2026 | 5 - Feb - 2026 | 7900 GBP |
|
| Berlin , Germany | 1 - Feb - 2026 | 5 - Feb - 2026 | 7900 GBP |
|
| New York , United States | 1 - Feb - 2026 | 5 - Feb - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 1 - Feb - 2026 | 5 - Feb - 2026 | 8100 GBP |
|
| Milan , Italy | 1 - Feb - 2026 | 5 - Feb - 2026 | 6950 GBP |
|
| Geneva , Switzerland | 22 - Feb - 2026 | 26 - Feb - 2026 | 8950 GBP |
|
| Sydney , Australia | 15 - Feb - 2026 | 19 - Feb - 2026 | 10900 GBP |
|
| Interlaken , Switzerland | 15 - Feb - 2026 | 19 - Feb - 2026 | 8950 GBP |
|
| Taipei , Taiwan | 8 - Feb - 2026 | 12 - Feb - 2026 | 9300 GBP |
|
| Dubai , UAE | 15 - Mar - 2026 | 19 - Mar - 2026 | 4987.5 GBP |
|
| Paris , France | 15 - Mar - 2026 | 19 - Mar - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 15 - Mar - 2026 | 19 - Mar - 2026 | 8500 GBP |
|
| Tokyo , Japan | 15 - Mar - 2026 | 19 - Mar - 2026 | 9750 GBP |
|
| London , UK | 8 - Mar - 2026 | 12 - Mar - 2026 | 4950 GBP |
|
| Madrid , Spain | 8 - Mar - 2026 | 12 - Mar - 2026 | 6950 GBP |
|
| Munich , Germany | 8 - Mar - 2026 | 12 - Mar - 2026 | 7900 GBP |
|
| Berlin , Germany | 8 - Mar - 2026 | 12 - Mar - 2026 | 7900 GBP |
|
| New York , United States | 8 - Mar - 2026 | 12 - Mar - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 8 - Mar - 2026 | 12 - Mar - 2026 | 8100 GBP |
|
| Milan , Italy | 8 - Mar - 2026 | 12 - Mar - 2026 | 6950 GBP |
|
| Kuala Lumpur , Malaysia | 1 - Mar - 2026 | 5 - Mar - 2026 | 4750 GBP |
|
| Rome , Italy | 1 - Mar - 2026 | 5 - Mar - 2026 | 7300 GBP |
|
| Barcelona , Spain | 1 - Mar - 2026 | 5 - Mar - 2026 | 6950 GBP |
|
| Zurich , Switzerland | 1 - Mar - 2026 | 5 - Mar - 2026 | 7950 GBP |
|
| Istanbul , Turkey | 22 - Mar - 2026 | 26 - Mar - 2026 | 4700 GBP |
|
| Bali , Indonesia | 22 - Mar - 2026 | 26 - Mar - 2026 | 8100 GBP |
|
| Singapore , Singapore | 22 - Mar - 2026 | 26 - Mar - 2026 | 7500 GBP |
|
| Washington , United States | 22 - Mar - 2026 | 26 - Mar - 2026 | 11000 GBP |
|
| Kuala Lumpur , Malaysia | 29 - Mar - 2026 | 2 - Apr - 2026 | 4750 GBP |
|
| Rome , Italy | 29 - Mar - 2026 | 2 - Apr - 2026 | 7300 GBP |
|
| Barcelona , Spain | 29 - Mar - 2026 | 2 - Apr - 2026 | 6950 GBP |
|
| Zurich , Switzerland | 29 - Mar - 2026 | 2 - Apr - 2026 | 7950 GBP |
|
| Geneva , Switzerland | 15 - Mar - 2026 | 19 - Mar - 2026 | 8950 GBP |
|
| Sydney , Australia | 1 - Mar - 2026 | 5 - Mar - 2026 | 10900 GBP |
|
| Interlaken , Switzerland | 1 - Mar - 2026 | 5 - Mar - 2026 | 8950 GBP |
|
| Taipei , Taiwan | 22 - Mar - 2026 | 26 - Mar - 2026 | 9300 GBP |
|
| Sydney , Australia | 29 - Mar - 2026 | 2 - Apr - 2026 | 10900 GBP |
|
| Interlaken , Switzerland | 29 - Mar - 2026 | 2 - Apr - 2026 | 8950 GBP |
|
| London , UK | 26 - Apr - 2026 | 30 - Apr - 2026 | 4950 GBP |
|
| Madrid , Spain | 26 - Apr - 2026 | 30 - Apr - 2026 | 6950 GBP |
|
| Munich , Germany | 26 - Apr - 2026 | 30 - Apr - 2026 | 7900 GBP |
|
| Berlin , Germany | 26 - Apr - 2026 | 30 - Apr - 2026 | 7900 GBP |
|
| New York , United States | 26 - Apr - 2026 | 30 - Apr - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 26 - Apr - 2026 | 30 - Apr - 2026 | 8100 GBP |
|
| Milan , Italy | 26 - Apr - 2026 | 30 - Apr - 2026 | 6950 GBP |
|
| Dubai , UAE | 19 - Apr - 2026 | 23 - Apr - 2026 | 4987.5 GBP |
|
| Paris , France | 19 - Apr - 2026 | 23 - Apr - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 19 - Apr - 2026 | 23 - Apr - 2026 | 8500 GBP |
|
| Tokyo , Japan | 19 - Apr - 2026 | 23 - Apr - 2026 | 9750 GBP |
|
| Istanbul , Turkey | 5 - Apr - 2026 | 9 - Apr - 2026 | 4700 GBP |
|
| Bali , Indonesia | 5 - Apr - 2026 | 9 - Apr - 2026 | 8100 GBP |
|
| Singapore , Singapore | 5 - Apr - 2026 | 9 - Apr - 2026 | 7500 GBP |
|
| Washington , United States | 5 - Apr - 2026 | 9 - Apr - 2026 | 11000 GBP |
|
| London , UK | 12 - Apr - 2026 | 16 - Apr - 2026 | 4950 GBP |
|
| Madrid , Spain | 12 - Apr - 2026 | 16 - Apr - 2026 | 6950 GBP |
|
| Munich , Germany | 12 - Apr - 2026 | 16 - Apr - 2026 | 7900 GBP |
|
| Berlin , Germany | 12 - Apr - 2026 | 16 - Apr - 2026 | 7900 GBP |
|
| New York , United States | 12 - Apr - 2026 | 16 - Apr - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 12 - Apr - 2026 | 16 - Apr - 2026 | 8100 GBP |
|
| Milan , Italy | 12 - Apr - 2026 | 16 - Apr - 2026 | 6950 GBP |
|
| Geneva , Switzerland | 19 - Apr - 2026 | 23 - Apr - 2026 | 8950 GBP |
|
| Taipei , Taiwan | 5 - Apr - 2026 | 9 - Apr - 2026 | 9300 GBP |
|
| Dubai , UAE | 3 - May - 2026 | 7 - May - 2026 | 4987.5 GBP |
|
| Paris , France | 3 - May - 2026 | 7 - May - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 3 - May - 2026 | 7 - May - 2026 | 8500 GBP |
|
| Tokyo , Japan | 3 - May - 2026 | 7 - May - 2026 | 9750 GBP |
|
| Kuala Lumpur , Malaysia | 10 - May - 2026 | 14 - May - 2026 | 4750 GBP |
|
| Rome , Italy | 10 - May - 2026 | 14 - May - 2026 | 7300 GBP |
|
| Barcelona , Spain | 10 - May - 2026 | 14 - May - 2026 | 6950 GBP |
|
| Zurich , Switzerland | 10 - May - 2026 | 14 - May - 2026 | 7950 GBP |
|
| Istanbul , Turkey | 17 - May - 2026 | 21 - May - 2026 | 4700 GBP |
|
| Bali , Indonesia | 17 - May - 2026 | 21 - May - 2026 | 8100 GBP |
|
| Singapore , Singapore | 17 - May - 2026 | 21 - May - 2026 | 7500 GBP |
|
| Washington , United States | 17 - May - 2026 | 21 - May - 2026 | 11000 GBP |
|
| Dubai , UAE | 31 - May - 2026 | 4 - Jun - 2026 | 4987.5 GBP |
|
| Paris , France | 31 - May - 2026 | 4 - Jun - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 31 - May - 2026 | 4 - Jun - 2026 | 8500 GBP |
|
| Tokyo , Japan | 31 - May - 2026 | 4 - Jun - 2026 | 9750 GBP |
|
| London , UK | 24 - May - 2026 | 28 - May - 2026 | 4950 GBP |
|
| Madrid , Spain | 24 - May - 2026 | 28 - May - 2026 | 6950 GBP |
|
| Munich , Germany | 24 - May - 2026 | 28 - May - 2026 | 7900 GBP |
|
| Berlin , Germany | 24 - May - 2026 | 28 - May - 2026 | 7900 GBP |
|
| New York , United States | 24 - May - 2026 | 28 - May - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 24 - May - 2026 | 28 - May - 2026 | 8100 GBP |
|
| Milan , Italy | 24 - May - 2026 | 28 - May - 2026 | 6950 GBP |
|
| Geneva , Switzerland | 3 - May - 2026 | 7 - May - 2026 | 8950 GBP |
|
| Sydney , Australia | 10 - May - 2026 | 14 - May - 2026 | 10900 GBP |
|
| Interlaken , Switzerland | 10 - May - 2026 | 14 - May - 2026 | 8950 GBP |
|
| Taipei , Taiwan | 17 - May - 2026 | 21 - May - 2026 | 9300 GBP |
|
| Geneva , Switzerland | 31 - May - 2026 | 4 - Jun - 2026 | 8950 GBP |
|
| Dubai , UAE | 21 - Jun - 2026 | 25 - Jun - 2026 | 4987.5 GBP |
|
| Paris , France | 21 - Jun - 2026 | 25 - Jun - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 21 - Jun - 2026 | 25 - Jun - 2026 | 8500 GBP |
|
| Tokyo , Japan | 21 - Jun - 2026 | 25 - Jun - 2026 | 9750 GBP |
|
| London , UK | 28 - Jun - 2026 | 2 - Jul - 2026 | 4950 GBP |
|
| Madrid , Spain | 28 - Jun - 2026 | 2 - Jul - 2026 | 6950 GBP |
|
| Munich , Germany | 28 - Jun - 2026 | 2 - Jul - 2026 | 7900 GBP |
|
| Berlin , Germany | 28 - Jun - 2026 | 2 - Jul - 2026 | 7900 GBP |
|
| New York , United States | 28 - Jun - 2026 | 2 - Jul - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 28 - Jun - 2026 | 2 - Jul - 2026 | 8100 GBP |
|
| Milan , Italy | 28 - Jun - 2026 | 2 - Jul - 2026 | 6950 GBP |
|
| Kuala Lumpur , Malaysia | 7 - Jun - 2026 | 11 - Jun - 2026 | 4750 GBP |
|
| Rome , Italy | 7 - Jun - 2026 | 11 - Jun - 2026 | 7300 GBP |
|
| Barcelona , Spain | 7 - Jun - 2026 | 11 - Jun - 2026 | 6950 GBP |
|
| Zurich , Switzerland | 7 - Jun - 2026 | 11 - Jun - 2026 | 7950 GBP |
|
| Istanbul , Turkey | 14 - Jun - 2026 | 18 - Jun - 2026 | 4700 GBP |
|
| Bali , Indonesia | 14 - Jun - 2026 | 18 - Jun - 2026 | 8100 GBP |
|
| Singapore , Singapore | 14 - Jun - 2026 | 18 - Jun - 2026 | 7500 GBP |
|
| Washington , United States | 14 - Jun - 2026 | 18 - Jun - 2026 | 11000 GBP |
|
| Geneva , Switzerland | 21 - Jun - 2026 | 25 - Jun - 2026 | 8950 GBP |
|
| Sydney , Australia | 7 - Jun - 2026 | 11 - Jun - 2026 | 10900 GBP |
|
| Interlaken , Switzerland | 7 - Jun - 2026 | 11 - Jun - 2026 | 8950 GBP |
|
| Taipei , Taiwan | 14 - Jun - 2026 | 18 - Jun - 2026 | 9300 GBP |
|
| London , UK | 5 - Jul - 2026 | 9 - Jul - 2026 | 4950 GBP |
|
| Madrid , Spain | 5 - Jul - 2026 | 9 - Jul - 2026 | 6950 GBP |
|
| Munich , Germany | 5 - Jul - 2026 | 9 - Jul - 2026 | 7900 GBP |
|
| Berlin , Germany | 5 - Jul - 2026 | 9 - Jul - 2026 | 7900 GBP |
|
| New York , United States | 5 - Jul - 2026 | 9 - Jul - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 5 - Jul - 2026 | 9 - Jul - 2026 | 8100 GBP |
|
| Milan , Italy | 5 - Jul - 2026 | 9 - Jul - 2026 | 6950 GBP |
|
| Istanbul , Turkey | 12 - Jul - 2026 | 16 - Jul - 2026 | 4700 GBP |
|
| Bali , Indonesia | 12 - Jul - 2026 | 16 - Jul - 2026 | 8100 GBP |
|
| Singapore , Singapore | 12 - Jul - 2026 | 16 - Jul - 2026 | 7500 GBP |
|
| Washington , United States | 12 - Jul - 2026 | 16 - Jul - 2026 | 11000 GBP |
|
| Dubai , UAE | 19 - Jul - 2026 | 23 - Jul - 2026 | 4987.5 GBP |
|
| Paris , France | 19 - Jul - 2026 | 23 - Jul - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 19 - Jul - 2026 | 23 - Jul - 2026 | 8500 GBP |
|
| Tokyo , Japan | 19 - Jul - 2026 | 23 - Jul - 2026 | 9750 GBP |
|
| Kuala Lumpur , Malaysia | 26 - Jul - 2026 | 30 - Jul - 2026 | 4750 GBP |
|
| Rome , Italy | 26 - Jul - 2026 | 30 - Jul - 2026 | 7300 GBP |
|
| Barcelona , Spain | 26 - Jul - 2026 | 30 - Jul - 2026 | 6950 GBP |
|
| Zurich , Switzerland | 26 - Jul - 2026 | 30 - Jul - 2026 | 7950 GBP |
|
| Taipei , Taiwan | 12 - Jul - 2026 | 16 - Jul - 2026 | 9300 GBP |
|
| Geneva , Switzerland | 19 - Jul - 2026 | 23 - Jul - 2026 | 8950 GBP |
|
| Sydney , Australia | 26 - Jul - 2026 | 30 - Jul - 2026 | 10900 GBP |
|
| Interlaken , Switzerland | 26 - Jul - 2026 | 30 - Jul - 2026 | 8950 GBP |
|
| London , UK | 16 - Aug - 2026 | 20 - Aug - 2026 | 4950 GBP |
|
| Madrid , Spain | 16 - Aug - 2026 | 20 - Aug - 2026 | 6950 GBP |
|
| Munich , Germany | 16 - Aug - 2026 | 20 - Aug - 2026 | 7900 GBP |
|
| Berlin , Germany | 16 - Aug - 2026 | 20 - Aug - 2026 | 7900 GBP |
|
| New York , United States | 16 - Aug - 2026 | 20 - Aug - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 16 - Aug - 2026 | 20 - Aug - 2026 | 8100 GBP |
|
| Milan , Italy | 16 - Aug - 2026 | 20 - Aug - 2026 | 6950 GBP |
|
| Kuala Lumpur , Malaysia | 23 - Aug - 2026 | 27 - Aug - 2026 | 4750 GBP |
|
| Rome , Italy | 23 - Aug - 2026 | 27 - Aug - 2026 | 7300 GBP |
|
| Barcelona , Spain | 23 - Aug - 2026 | 27 - Aug - 2026 | 6950 GBP |
|
| Zurich , Switzerland | 23 - Aug - 2026 | 27 - Aug - 2026 | 7950 GBP |
|
| Istanbul , Turkey | 30 - Aug - 2026 | 3 - Sep - 2026 | 4700 GBP |
|
| Bali , Indonesia | 30 - Aug - 2026 | 3 - Sep - 2026 | 8100 GBP |
|
| Singapore , Singapore | 30 - Aug - 2026 | 3 - Sep - 2026 | 7500 GBP |
|
| Washington , United States | 30 - Aug - 2026 | 3 - Sep - 2026 | 11000 GBP |
|
| Istanbul , Turkey | 2 - Aug - 2026 | 6 - Aug - 2026 | 4700 GBP |
|
| Bali , Indonesia | 2 - Aug - 2026 | 6 - Aug - 2026 | 8100 GBP |
|
| Singapore , Singapore | 2 - Aug - 2026 | 6 - Aug - 2026 | 7500 GBP |
|
| Washington , United States | 2 - Aug - 2026 | 6 - Aug - 2026 | 11000 GBP |
|
| London , UK | 9 - Aug - 2026 | 13 - Aug - 2026 | 4950 GBP |
|
| Madrid , Spain | 9 - Aug - 2026 | 13 - Aug - 2026 | 6950 GBP |
|
| Munich , Germany | 9 - Aug - 2026 | 13 - Aug - 2026 | 7900 GBP |
|
| Berlin , Germany | 9 - Aug - 2026 | 13 - Aug - 2026 | 7900 GBP |
|
| New York , United States | 9 - Aug - 2026 | 13 - Aug - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 9 - Aug - 2026 | 13 - Aug - 2026 | 8100 GBP |
|
| Milan , Italy | 9 - Aug - 2026 | 13 - Aug - 2026 | 6950 GBP |
|
| Sydney , Australia | 23 - Aug - 2026 | 27 - Aug - 2026 | 10900 GBP |
|
| Interlaken , Switzerland | 23 - Aug - 2026 | 27 - Aug - 2026 | 8950 GBP |
|
| Taipei , Taiwan | 30 - Aug - 2026 | 3 - Sep - 2026 | 9300 GBP |
|
| Taipei , Taiwan | 2 - Aug - 2026 | 6 - Aug - 2026 | 9300 GBP |
|
| Dubai , UAE | 6 - Sep - 2026 | 10 - Sep - 2026 | 4987.5 GBP |
|
| Paris , France | 6 - Sep - 2026 | 10 - Sep - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 6 - Sep - 2026 | 10 - Sep - 2026 | 8500 GBP |
|
| Tokyo , Japan | 6 - Sep - 2026 | 10 - Sep - 2026 | 9750 GBP |
|
| Dubai , UAE | 27 - Sep - 2026 | 1 - Oct - 2026 | 4987.5 GBP |
|
| Paris , France | 27 - Sep - 2026 | 1 - Oct - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 27 - Sep - 2026 | 1 - Oct - 2026 | 8500 GBP |
|
| Tokyo , Japan | 27 - Sep - 2026 | 1 - Oct - 2026 | 9750 GBP |
|
| Istanbul , Turkey | 13 - Sep - 2026 | 17 - Sep - 2026 | 4700 GBP |
|
| Bali , Indonesia | 13 - Sep - 2026 | 17 - Sep - 2026 | 8100 GBP |
|
| Singapore , Singapore | 13 - Sep - 2026 | 17 - Sep - 2026 | 7500 GBP |
|
| Washington , United States | 13 - Sep - 2026 | 17 - Sep - 2026 | 11000 GBP |
|
| London , UK | 20 - Sep - 2026 | 24 - Sep - 2026 | 4950 GBP |
|
| Madrid , Spain | 20 - Sep - 2026 | 24 - Sep - 2026 | 6950 GBP |
|
| Munich , Germany | 20 - Sep - 2026 | 24 - Sep - 2026 | 7900 GBP |
|
| Berlin , Germany | 20 - Sep - 2026 | 24 - Sep - 2026 | 7900 GBP |
|
| New York , United States | 20 - Sep - 2026 | 24 - Sep - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 20 - Sep - 2026 | 24 - Sep - 2026 | 8100 GBP |
|
| Milan , Italy | 20 - Sep - 2026 | 24 - Sep - 2026 | 6950 GBP |
|
| Geneva , Switzerland | 6 - Sep - 2026 | 10 - Sep - 2026 | 8950 GBP |
|
| Geneva , Switzerland | 27 - Sep - 2026 | 1 - Oct - 2026 | 8950 GBP |
|
| Taipei , Taiwan | 13 - Sep - 2026 | 17 - Sep - 2026 | 9300 GBP |
|
| Dubai , UAE | 25 - Oct - 2026 | 29 - Oct - 2026 | 4987.5 GBP |
|
| Paris , France | 25 - Oct - 2026 | 29 - Oct - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 25 - Oct - 2026 | 29 - Oct - 2026 | 8500 GBP |
|
| Tokyo , Japan | 25 - Oct - 2026 | 29 - Oct - 2026 | 9750 GBP |
|
| Kuala Lumpur , Malaysia | 11 - Oct - 2026 | 15 - Oct - 2026 | 4750 GBP |
|
| Rome , Italy | 11 - Oct - 2026 | 15 - Oct - 2026 | 7300 GBP |
|
| Barcelona , Spain | 11 - Oct - 2026 | 15 - Oct - 2026 | 6950 GBP |
|
| Zurich , Switzerland | 11 - Oct - 2026 | 15 - Oct - 2026 | 7950 GBP |
|
| Istanbul , Turkey | 18 - Oct - 2026 | 22 - Oct - 2026 | 4700 GBP |
|
| Bali , Indonesia | 18 - Oct - 2026 | 22 - Oct - 2026 | 8100 GBP |
|
| Singapore , Singapore | 18 - Oct - 2026 | 22 - Oct - 2026 | 7500 GBP |
|
| Washington , United States | 18 - Oct - 2026 | 22 - Oct - 2026 | 11000 GBP |
|
| Kuala Lumpur , Malaysia | 4 - Oct - 2026 | 8 - Oct - 2026 | 4750 GBP |
|
| Rome , Italy | 4 - Oct - 2026 | 8 - Oct - 2026 | 7300 GBP |
|
| Barcelona , Spain | 4 - Oct - 2026 | 8 - Oct - 2026 | 6950 GBP |
|
| Zurich , Switzerland | 4 - Oct - 2026 | 8 - Oct - 2026 | 7950 GBP |
|
| Geneva , Switzerland | 25 - Oct - 2026 | 29 - Oct - 2026 | 8950 GBP |
|
| Sydney , Australia | 11 - Oct - 2026 | 15 - Oct - 2026 | 10900 GBP |
|
| Interlaken , Switzerland | 11 - Oct - 2026 | 15 - Oct - 2026 | 8950 GBP |
|
| Taipei , Taiwan | 18 - Oct - 2026 | 22 - Oct - 2026 | 9300 GBP |
|
| Sydney , Australia | 4 - Oct - 2026 | 8 - Oct - 2026 | 10900 GBP |
|
| Interlaken , Switzerland | 4 - Oct - 2026 | 8 - Oct - 2026 | 8950 GBP |
|
| London , UK | 1 - Nov - 2026 | 5 - Nov - 2026 | 4950 GBP |
|
| Madrid , Spain | 1 - Nov - 2026 | 5 - Nov - 2026 | 6950 GBP |
|
| Munich , Germany | 1 - Nov - 2026 | 5 - Nov - 2026 | 7900 GBP |
|
| Berlin , Germany | 1 - Nov - 2026 | 5 - Nov - 2026 | 7900 GBP |
|
| New York , United States | 1 - Nov - 2026 | 5 - Nov - 2026 | 10900 GBP |
|
| Amsterdam , Netherlands | 1 - Nov - 2026 | 5 - Nov - 2026 | 8100 GBP |
|
| Milan , Italy | 1 - Nov - 2026 | 5 - Nov - 2026 | 6950 GBP |
|
| Dubai , UAE | 22 - Nov - 2026 | 26 - Nov - 2026 | 4987.5 GBP |
|
| Paris , France | 22 - Nov - 2026 | 26 - Nov - 2026 | 6700 GBP |
|
| Hong Kong , Hong Kong | 22 - Nov - 2026 | 26 - Nov - 2026 | 8500 GBP |
|
| Tokyo , Japan | 22 - Nov - 2026 | 26 - Nov - 2026 | 9750 GBP |
|
| Kuala Lumpur , Malaysia | 29 - Nov - 2026 | 3 - Dec - 2026 | 4750 GBP |
|
| Rome , Italy | 29 - Nov - 2026 | 3 - Dec - 2026 | 7300 GBP |
|
| Barcelona , Spain | 29 - Nov - 2026 | 3 - Dec - 2026 | 6950 GBP |
|
| Zurich , Switzerland | 29 - Nov - 2026 | 3 - Dec - 2026 | 7950 GBP |
|
| Istanbul , Turkey | 15 - Nov - 2026 | 19 - Nov - 2026 | 4700 GBP |
|
| Bali , Indonesia | 15 - Nov - 2026 | 19 - Nov - 2026 | 8100 GBP |
|
| Singapore , Singapore | 15 - Nov - 2026 | 19 - Nov - 2026 | 7500 GBP |
|
| Washington , United States | 15 - Nov - 2026 | 19 - Nov - 2026 | 11000 GBP |
|
| London , UK | 8 - Nov - 2026 | 12 - Nov - 2026 | 4950 GBP |
|
| Madrid , Spain | 8 - Nov - 2026 | 12 - Nov - 2026 | 6950 GBP |
|
| Munich , Germany | 8 - Nov - 2026 | 12 - Nov - 2026 | 7900 GBP |
|
| Berlin , Germany | 8 - Nov - 2026 | 12 - Nov - 2026 | 7900 GBP |
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| New York , United States | 8 - Nov - 2026 | 12 - Nov - 2026 | 10900 GBP |
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| Amsterdam , Netherlands | 8 - Nov - 2026 | 12 - Nov - 2026 | 8100 GBP |
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| Milan , Italy | 8 - Nov - 2026 | 12 - Nov - 2026 | 6950 GBP |
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| Geneva , Switzerland | 22 - Nov - 2026 | 26 - Nov - 2026 | 8950 GBP |
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| Sydney , Australia | 29 - Nov - 2026 | 3 - Dec - 2026 | 10900 GBP |
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| Interlaken , Switzerland | 29 - Nov - 2026 | 3 - Dec - 2026 | 8950 GBP |
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| Taipei , Taiwan | 15 - Nov - 2026 | 19 - Nov - 2026 | 9300 GBP |
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| Dubai , UAE | 6 - Dec - 2026 | 10 - Dec - 2026 | 4987.5 GBP |
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| Paris , France | 6 - Dec - 2026 | 10 - Dec - 2026 | 6700 GBP |
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| Hong Kong , Hong Kong | 6 - Dec - 2026 | 10 - Dec - 2026 | 8500 GBP |
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| Tokyo , Japan | 6 - Dec - 2026 | 10 - Dec - 2026 | 9750 GBP |
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| London , UK | 13 - Dec - 2026 | 17 - Dec - 2026 | 4950 GBP |
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| Madrid , Spain | 13 - Dec - 2026 | 17 - Dec - 2026 | 6950 GBP |
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| Munich , Germany | 13 - Dec - 2026 | 17 - Dec - 2026 | 7900 GBP |
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| Berlin , Germany | 13 - Dec - 2026 | 17 - Dec - 2026 | 7900 GBP |
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| New York , United States | 13 - Dec - 2026 | 17 - Dec - 2026 | 10900 GBP |
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| Amsterdam , Netherlands | 13 - Dec - 2026 | 17 - Dec - 2026 | 8100 GBP |
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| Milan , Italy | 13 - Dec - 2026 | 17 - Dec - 2026 | 6950 GBP |
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| Kuala Lumpur , Malaysia | 20 - Dec - 2026 | 24 - Dec - 2026 | 4750 GBP |
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| Rome , Italy | 20 - Dec - 2026 | 24 - Dec - 2026 | 7300 GBP |
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| Barcelona , Spain | 20 - Dec - 2026 | 24 - Dec - 2026 | 6950 GBP |
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| Zurich , Switzerland | 20 - Dec - 2026 | 24 - Dec - 2026 | 7950 GBP |
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| Istanbul , Turkey | 27 - Dec - 2026 | 31 - Dec - 2026 | 4700 GBP |
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| Bali , Indonesia | 27 - Dec - 2026 | 31 - Dec - 2026 | 8100 GBP |
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| Singapore , Singapore | 27 - Dec - 2026 | 31 - Dec - 2026 | 7500 GBP |
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| Washington , United States | 27 - Dec - 2026 | 31 - Dec - 2026 | 11000 GBP |
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| Geneva , Switzerland | 6 - Dec - 2026 | 10 - Dec - 2026 | 8950 GBP |
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| Sydney , Australia | 20 - Dec - 2026 | 24 - Dec - 2026 | 10900 GBP |
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| Interlaken , Switzerland | 20 - Dec - 2026 | 24 - Dec - 2026 | 8950 GBP |
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| Taipei , Taiwan | 27 - Dec - 2026 | 31 - Dec - 2026 | 9300 GBP |
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Course Syllabus
Introduction
This program is designed for:
Relationship managers, marketing managers, sales and customer care managers and supervisors, and senior sales and customer service staff.
Objectives
- Articulate why Customer Relationship Management (CRM) is essential for attracting, retaining and growing loyal customers.
- Determine the uses and objectives of a CRM system.
- Recognize best practices in implementing a CRM strategy.
- Apply CRM for improving marketing, sales, customer service, and customer contact.
- Use social CRM to drive collaboration among salespeople to increase their effectiveness.
- Appreciate different approaches to CRM that are best suited to their organizations’ culture.
Content
Definitions of CRM
- Defining CRM and its Importance to Companies
- Customer Loyalty and Optimizing Customer Experience
- The Life Time Value of a Customer
- CRM Mistakes and Blind Spots
- The Difficulties of CRM
CRM in Marketing
- Relationship and One-to-One Marketing
- Cross Selling and Up-Selling
- Customer Retention and Profitability
- Customer and Business Value
- Customer Relationship Management Training for Marketers
- Sample of Software Applications in the Market
CRM and Customer Service
- Call Center and Customer Care
- Customer Satisfaction Measurement
- Customer Service Checklist for Success
- Customer Service Training
- Tools and Applications for Customer Service
Sales Force Automation
- Activity, Contact and Lead Management
- Knowledge Management
- Business Training for Sales Force
- Exposure to Applications for Sales Force Automation
Planning CRM Programs
- Developing a CRM Strategy
- CRM Business Plan
- Cost Justifying CRM
- Choosing CRM Tools and Suppliers
- Customer Relationship Management Software
Managing a CRM Project
- Implementation Checklist
- CRM Roadblocks and Saboteurs
- Looking toward the Future
- CRM Training Program and Customer Loyalty
- The New Rules of Marketing and PR
- From Social Media to Social CRM
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