Interpersonal Communication Skills Course Schedule
Type a city name
Venue | Start Date | End Date | Details |
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Istanbul , Turkey | 1 - 10 - 2023 | 5 - 10 - 2023 |
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London , UK | 8 - 10 - 2023 | 12 - 10 - 2023 |
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Dubai , UAE | 15 - 10 - 2023 | 19 - 10 - 2023 |
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Paris , France | 15 - 10 - 2023 | 19 - 10 - 2023 |
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Kuala Lumpur , Malaysia | 22 - 10 - 2023 | 26 - 10 - 2023 |
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Kuala Lumpur , Malaysia | 5 - 11 - 2023 | 9 - 11 - 2023 |
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Istanbul , Turkey | 12 - 11 - 2023 | 16 - 11 - 2023 |
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Dubai , UAE | 19 - 11 - 2023 | 23 - 11 - 2023 |
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Paris , France | 19 - 11 - 2023 | 23 - 11 - 2023 |
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London , UK | 26 - 11 - 2023 | 30 - 11 - 2023 |
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London , UK | 3 - 12 - 2023 | 7 - 12 - 2023 |
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Istanbul , Turkey | 10 - 12 - 2023 | 14 - 12 - 2023 |
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Dubai , UAE | 17 - 12 - 2023 | 21 - 12 - 2023 |
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Paris , France | 17 - 12 - 2023 | 21 - 12 - 2023 |
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Kuala Lumpur , Malaysia | 24 - 12 - 2023 | 28 - 12 - 2023 |
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Istanbul , Turkey | 7 - 1 - 2024 | 11 - 1 - 2024 |
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Kuala Lumpur , Malaysia | 14 - 1 - 2024 | 18 - 1 - 2024 |
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London , UK | 21 - 1 - 2024 | 25 - 1 - 2024 |
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Dubai , UAE | 28 - 1 - 2024 | 1 - 2 - 2024 |
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Paris , France | 28 - 1 - 2024 | 1 - 2 - 2024 |
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London , UK | 4 - 2 - 2024 | 8 - 2 - 2024 |
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Istanbul , Turkey | 11 - 2 - 2024 | 15 - 2 - 2024 |
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Kuala Lumpur , Malaysia | 18 - 2 - 2024 | 22 - 2 - 2024 |
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Dubai , UAE | 25 - 2 - 2024 | 29 - 2 - 2024 |
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Paris , France | 25 - 2 - 2024 | 29 - 2 - 2024 |
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Kuala Lumpur , Malaysia | 3 - 3 - 2024 | 7 - 3 - 2024 |
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London , UK | 10 - 3 - 2024 | 14 - 3 - 2024 |
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Dubai , UAE | 17 - 3 - 2024 | 21 - 3 - 2024 |
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Paris , France | 17 - 3 - 2024 | 21 - 3 - 2024 |
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Istanbul , Turkey | 24 - 3 - 2024 | 28 - 3 - 2024 |
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Kuala Lumpur , Malaysia | 7 - 4 - 2024 | 11 - 4 - 2024 |
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Istanbul , Turkey | 14 - 4 - 2024 | 18 - 4 - 2024 |
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London , UK | 21 - 4 - 2024 | 25 - 4 - 2024 |
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Dubai , UAE | 28 - 4 - 2024 | 2 - 5 - 2024 |
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Paris , France | 28 - 4 - 2024 | 2 - 5 - 2024 |
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Course Description
Program Objectives:
By the end of the program, participants will be able to:
- Acquire the skills necessary for communicating in an effective manner.
- Improve their ability to communicate across cultures.
- Employ techniques for listening actively and empathically.
- Communicate in an assertive manner.
- Manage interpersonal conflict.
- Handle feedback and criticism constructively.
Course Outlines
Effective Communication
- Introduction to Communication
- Elements of Effective Communication
- Qualities of Effective Communicators
- The Communication Process
- Communication Beyond Words
- Sources of Miscommunication: Barriers
- Overcoming Communication Barriers
Communication Across Cultures
- Improving Cross-Cultural Communication: Guidelines
- Managing Perceptions and Biases
- Understanding Communication Styles
- The Cross-Cultural Communication Skill Set
- Communicating within Multi-Cultural Teams
- Universal Laws of Persuasion: Process
Active Listening
- Hearing versus Listening
- Mastering Active Listening
- Asking the Right Questions
- Five Probing Techniques
- Pitfalls of Leading Questions
Communication Behavior and Conflict Management
- Passive, Aggressive and Assertive Behavior
- Verbal and Non-Verbal Elements of Communication
- Understanding Conflict: Sources
- Conflict Management Styles
- Mastering Conflict Management Skills
- Learning to Say No
Constructive Feedback and Criticism
- The Value of Feedback
- Positive and Negative Feedback
- Giving Constructive Criticism
- Dealing with Negative Criticism