Leadership and Management Skills for Supervisors Course

Equip yourself with leadership and management skills suited for supervisors through our specialized training course. BMC Training offers Leadership and Management Skills for Supervisors Course in Management and Leadership Courses.

  • English
  • 244 Training Sessions
  • Confirmed
  • One Week
Leadership and Management Skills for Supervisors Training Course

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Type a city name or a month
Venue Start Date End Date Net Fees Details & Registration
Dubai , UAE 23 - Feb - 2025 27 - Feb - 2025 4987.5 GBP
Paris , France 23 - Feb - 2025 27 - Feb - 2025 6700 GBP
Hong Kong , Hong Kong 23 - Feb - 2025 27 - Feb - 2025 8500 GBP
Tokyo , Japan 23 - Feb - 2025 27 - Feb - 2025 9750 GBP
Kuala Lumpur , Malaysia 16 - Feb - 2025 20 - Feb - 2025 4750 GBP
Rome , Italy 16 - Feb - 2025 20 - Feb - 2025 7300 GBP
Barcelona , Spain 16 - Feb - 2025 20 - Feb - 2025 6950 GBP
Zurich , Switzerland 16 - Feb - 2025 20 - Feb - 2025 7950 GBP
Kuala Lumpur , Malaysia 9 - Feb - 2025 13 - Feb - 2025 4750 GBP
Rome , Italy 9 - Feb - 2025 13 - Feb - 2025 7300 GBP
Barcelona , Spain 9 - Feb - 2025 13 - Feb - 2025 6950 GBP
Zurich , Switzerland 9 - Feb - 2025 13 - Feb - 2025 7950 GBP
Dubai , UAE 9 - Feb - 2025 13 - Feb - 2025 4987.5 GBP
Paris , France 9 - Feb - 2025 13 - Feb - 2025 6700 GBP
Hong Kong , Hong Kong 9 - Feb - 2025 13 - Feb - 2025 8500 GBP
Tokyo , Japan 9 - Feb - 2025 13 - Feb - 2025 9750 GBP
Sydney , Australia 16 - Feb - 2025 20 - Feb - 2025 10900 GBP
Interlaken , Switzerland 16 - Feb - 2025 20 - Feb - 2025 8950 GBP
Sydney , Australia 9 - Feb - 2025 13 - Feb - 2025 10900 GBP
Interlaken , Switzerland 9 - Feb - 2025 13 - Feb - 2025 8950 GBP
Istanbul , Turkey 16 - Mar - 2025 20 - Mar - 2025 4700 GBP
Bali , Indonesia 16 - Mar - 2025 20 - Mar - 2025 8100 GBP
Singapore , Singapore 16 - Mar - 2025 20 - Mar - 2025 7500 GBP
Washington , United States 16 - Mar - 2025 20 - Mar - 2025 11000 GBP
Kuala Lumpur , Malaysia 9 - Mar - 2025 13 - Mar - 2025 4750 GBP
Rome , Italy 9 - Mar - 2025 13 - Mar - 2025 7300 GBP
Barcelona , Spain 9 - Mar - 2025 13 - Mar - 2025 6950 GBP
Zurich , Switzerland 9 - Mar - 2025 13 - Mar - 2025 7950 GBP
Dubai , UAE 2 - Mar - 2025 6 - Mar - 2025 4987.5 GBP
Paris , France 2 - Mar - 2025 6 - Mar - 2025 6700 GBP
Hong Kong , Hong Kong 2 - Mar - 2025 6 - Mar - 2025 8500 GBP
Tokyo , Japan 2 - Mar - 2025 6 - Mar - 2025 9750 GBP
London , UK 23 - Mar - 2025 27 - Mar - 2025 4950 GBP
Madrid , Spain 23 - Mar - 2025 27 - Mar - 2025 6950 GBP
Munich , Germany 23 - Mar - 2025 27 - Mar - 2025 7900 GBP
Berlin , Germany 23 - Mar - 2025 27 - Mar - 2025 7900 GBP
New York , United States 23 - Mar - 2025 27 - Mar - 2025 10900 GBP
Amsterdam , Netherlands 23 - Mar - 2025 27 - Mar - 2025 8100 GBP
Milan , Italy 23 - Mar - 2025 27 - Mar - 2025 6950 GBP
Dubai , UAE 16 - Mar - 2025 20 - Mar - 2025 4987.5 GBP
Paris , France 16 - Mar - 2025 20 - Mar - 2025 6700 GBP
Hong Kong , Hong Kong 16 - Mar - 2025 20 - Mar - 2025 8500 GBP
Tokyo , Japan 16 - Mar - 2025 20 - Mar - 2025 9750 GBP
Taipei , Taiwan 16 - Mar - 2025 20 - Mar - 2025 9300 GBP
Sydney , Australia 9 - Mar - 2025 13 - Mar - 2025 10900 GBP
Interlaken , Switzerland 9 - Mar - 2025 13 - Mar - 2025 8950 GBP
Dubai , UAE 27 - Apr - 2025 1 - May - 2025 4987.5 GBP
Paris , France 27 - Apr - 2025 1 - May - 2025 6700 GBP
Hong Kong , Hong Kong 27 - Apr - 2025 1 - May - 2025 8500 GBP
Tokyo , Japan 27 - Apr - 2025 1 - May - 2025 9750 GBP
Kuala Lumpur , Malaysia 6 - Apr - 2025 10 - Apr - 2025 4750 GBP
Rome , Italy 6 - Apr - 2025 10 - Apr - 2025 7300 GBP
Barcelona , Spain 6 - Apr - 2025 10 - Apr - 2025 6950 GBP
Zurich , Switzerland 6 - Apr - 2025 10 - Apr - 2025 7950 GBP
Kuala Lumpur , Malaysia 13 - Apr - 2025 17 - Apr - 2025 4750 GBP
Rome , Italy 13 - Apr - 2025 17 - Apr - 2025 7300 GBP
Barcelona , Spain 13 - Apr - 2025 17 - Apr - 2025 6950 GBP
Zurich , Switzerland 13 - Apr - 2025 17 - Apr - 2025 7950 GBP
London , UK 20 - Apr - 2025 24 - Apr - 2025 4950 GBP
Madrid , Spain 20 - Apr - 2025 24 - Apr - 2025 6950 GBP
Munich , Germany 20 - Apr - 2025 24 - Apr - 2025 7900 GBP
Berlin , Germany 20 - Apr - 2025 24 - Apr - 2025 7900 GBP
New York , United States 20 - Apr - 2025 24 - Apr - 2025 10900 GBP
Amsterdam , Netherlands 20 - Apr - 2025 24 - Apr - 2025 8100 GBP
Milan , Italy 20 - Apr - 2025 24 - Apr - 2025 6950 GBP
Dubai , UAE 13 - Apr - 2025 17 - Apr - 2025 4987.5 GBP
Paris , France 13 - Apr - 2025 17 - Apr - 2025 6700 GBP
Hong Kong , Hong Kong 13 - Apr - 2025 17 - Apr - 2025 8500 GBP
Tokyo , Japan 13 - Apr - 2025 17 - Apr - 2025 9750 GBP
Dubai , UAE 20 - Apr - 2025 24 - Apr - 2025 4987.5 GBP
Paris , France 20 - Apr - 2025 24 - Apr - 2025 6700 GBP
Hong Kong , Hong Kong 20 - Apr - 2025 24 - Apr - 2025 8500 GBP
Tokyo , Japan 20 - Apr - 2025 24 - Apr - 2025 9750 GBP
Sydney , Australia 6 - Apr - 2025 10 - Apr - 2025 10900 GBP
Interlaken , Switzerland 6 - Apr - 2025 10 - Apr - 2025 8950 GBP
Sydney , Australia 13 - Apr - 2025 17 - Apr - 2025 10900 GBP
Interlaken , Switzerland 13 - Apr - 2025 17 - Apr - 2025 8950 GBP
Istanbul , Turkey 11 - May - 2025 15 - May - 2025 4700 GBP
Bali , Indonesia 11 - May - 2025 15 - May - 2025 8100 GBP
Singapore , Singapore 11 - May - 2025 15 - May - 2025 7500 GBP
Washington , United States 11 - May - 2025 15 - May - 2025 11000 GBP
Kuala Lumpur , Malaysia 4 - May - 2025 8 - May - 2025 4750 GBP
Rome , Italy 4 - May - 2025 8 - May - 2025 7300 GBP
Barcelona , Spain 4 - May - 2025 8 - May - 2025 6950 GBP
Zurich , Switzerland 4 - May - 2025 8 - May - 2025 7950 GBP
Dubai , UAE 18 - May - 2025 22 - May - 2025 4987.5 GBP
Paris , France 18 - May - 2025 22 - May - 2025 6700 GBP
Hong Kong , Hong Kong 18 - May - 2025 22 - May - 2025 8500 GBP
Tokyo , Japan 18 - May - 2025 22 - May - 2025 9750 GBP
London , UK 25 - May - 2025 29 - May - 2025 4950 GBP
Madrid , Spain 25 - May - 2025 29 - May - 2025 6950 GBP
Munich , Germany 25 - May - 2025 29 - May - 2025 7900 GBP
Berlin , Germany 25 - May - 2025 29 - May - 2025 7900 GBP
New York , United States 25 - May - 2025 29 - May - 2025 10900 GBP
Amsterdam , Netherlands 25 - May - 2025 29 - May - 2025 8100 GBP
Milan , Italy 25 - May - 2025 29 - May - 2025 6950 GBP
Dubai , UAE 11 - May - 2025 15 - May - 2025 4987.5 GBP
Paris , France 11 - May - 2025 15 - May - 2025 6700 GBP
Hong Kong , Hong Kong 11 - May - 2025 15 - May - 2025 8500 GBP
Tokyo , Japan 11 - May - 2025 15 - May - 2025 9750 GBP
Taipei , Taiwan 11 - May - 2025 15 - May - 2025 9300 GBP
Sydney , Australia 4 - May - 2025 8 - May - 2025 10900 GBP
Interlaken , Switzerland 4 - May - 2025 8 - May - 2025 8950 GBP
Dubai , UAE 8 - Jun - 2025 12 - Jun - 2025 4987.5 GBP
Paris , France 8 - Jun - 2025 12 - Jun - 2025 6700 GBP
Hong Kong , Hong Kong 8 - Jun - 2025 12 - Jun - 2025 8500 GBP
Tokyo , Japan 8 - Jun - 2025 12 - Jun - 2025 9750 GBP
Kuala Lumpur , Malaysia 15 - Jun - 2025 19 - Jun - 2025 4750 GBP
Rome , Italy 15 - Jun - 2025 19 - Jun - 2025 7300 GBP
Barcelona , Spain 15 - Jun - 2025 19 - Jun - 2025 6950 GBP
Zurich , Switzerland 15 - Jun - 2025 19 - Jun - 2025 7950 GBP
Kuala Lumpur , Malaysia 22 - Jun - 2025 26 - Jun - 2025 4750 GBP
Rome , Italy 22 - Jun - 2025 26 - Jun - 2025 7300 GBP
Barcelona , Spain 22 - Jun - 2025 26 - Jun - 2025 6950 GBP
Zurich , Switzerland 22 - Jun - 2025 26 - Jun - 2025 7950 GBP
London , UK 1 - Jun - 2025 5 - Jun - 2025 4950 GBP
Madrid , Spain 1 - Jun - 2025 5 - Jun - 2025 6950 GBP
Munich , Germany 1 - Jun - 2025 5 - Jun - 2025 7900 GBP
Berlin , Germany 1 - Jun - 2025 5 - Jun - 2025 7900 GBP
New York , United States 1 - Jun - 2025 5 - Jun - 2025 10900 GBP
Amsterdam , Netherlands 1 - Jun - 2025 5 - Jun - 2025 8100 GBP
Milan , Italy 1 - Jun - 2025 5 - Jun - 2025 6950 GBP
Dubai , UAE 22 - Jun - 2025 26 - Jun - 2025 4987.5 GBP
Paris , France 22 - Jun - 2025 26 - Jun - 2025 6700 GBP
Hong Kong , Hong Kong 22 - Jun - 2025 26 - Jun - 2025 8500 GBP
Tokyo , Japan 22 - Jun - 2025 26 - Jun - 2025 9750 GBP
Dubai , UAE 1 - Jun - 2025 5 - Jun - 2025 4987.5 GBP
Paris , France 1 - Jun - 2025 5 - Jun - 2025 6700 GBP
Hong Kong , Hong Kong 1 - Jun - 2025 5 - Jun - 2025 8500 GBP
Tokyo , Japan 1 - Jun - 2025 5 - Jun - 2025 9750 GBP
Sydney , Australia 15 - Jun - 2025 19 - Jun - 2025 10900 GBP
Interlaken , Switzerland 15 - Jun - 2025 19 - Jun - 2025 8950 GBP
Sydney , Australia 22 - Jun - 2025 26 - Jun - 2025 10900 GBP
Interlaken , Switzerland 22 - Jun - 2025 26 - Jun - 2025 8950 GBP
Istanbul , Turkey 6 - Jul - 2025 10 - Jul - 2025 4700 GBP
Bali , Indonesia 6 - Jul - 2025 10 - Jul - 2025 8100 GBP
Singapore , Singapore 6 - Jul - 2025 10 - Jul - 2025 7500 GBP
Washington , United States 6 - Jul - 2025 10 - Jul - 2025 11000 GBP
Kuala Lumpur , Malaysia 13 - Jul - 2025 17 - Jul - 2025 4750 GBP
Rome , Italy 13 - Jul - 2025 17 - Jul - 2025 7300 GBP
Barcelona , Spain 13 - Jul - 2025 17 - Jul - 2025 6950 GBP
Zurich , Switzerland 13 - Jul - 2025 17 - Jul - 2025 7950 GBP
Kuala Lumpur , Malaysia 20 - Jul - 2025 24 - Jul - 2025 4750 GBP
Rome , Italy 20 - Jul - 2025 24 - Jul - 2025 7300 GBP
Barcelona , Spain 20 - Jul - 2025 24 - Jul - 2025 6950 GBP
Zurich , Switzerland 20 - Jul - 2025 24 - Jul - 2025 7950 GBP
London , UK 27 - Jul - 2025 31 - Jul - 2025 4950 GBP
Madrid , Spain 27 - Jul - 2025 31 - Jul - 2025 6950 GBP
Munich , Germany 27 - Jul - 2025 31 - Jul - 2025 7900 GBP
Berlin , Germany 27 - Jul - 2025 31 - Jul - 2025 7900 GBP
New York , United States 27 - Jul - 2025 31 - Jul - 2025 10900 GBP
Amsterdam , Netherlands 27 - Jul - 2025 31 - Jul - 2025 8100 GBP
Milan , Italy 27 - Jul - 2025 31 - Jul - 2025 6950 GBP
Dubai , UAE 6 - Jul - 2025 10 - Jul - 2025 4987.5 GBP
Paris , France 6 - Jul - 2025 10 - Jul - 2025 6700 GBP
Hong Kong , Hong Kong 6 - Jul - 2025 10 - Jul - 2025 8500 GBP
Tokyo , Japan 6 - Jul - 2025 10 - Jul - 2025 9750 GBP
Taipei , Taiwan 6 - Jul - 2025 10 - Jul - 2025 9300 GBP
Sydney , Australia 13 - Jul - 2025 17 - Jul - 2025 10900 GBP
Interlaken , Switzerland 13 - Jul - 2025 17 - Jul - 2025 8950 GBP
Sydney , Australia 20 - Jul - 2025 24 - Jul - 2025 10900 GBP
Interlaken , Switzerland 20 - Jul - 2025 24 - Jul - 2025 8950 GBP
Dubai , UAE 3 - Aug - 2025 7 - Aug - 2025 4987.5 GBP
Paris , France 3 - Aug - 2025 7 - Aug - 2025 6700 GBP
Hong Kong , Hong Kong 3 - Aug - 2025 7 - Aug - 2025 8500 GBP
Tokyo , Japan 3 - Aug - 2025 7 - Aug - 2025 9750 GBP
Kuala Lumpur , Malaysia 10 - Aug - 2025 14 - Aug - 2025 4750 GBP
Rome , Italy 10 - Aug - 2025 14 - Aug - 2025 7300 GBP
Barcelona , Spain 10 - Aug - 2025 14 - Aug - 2025 6950 GBP
Zurich , Switzerland 10 - Aug - 2025 14 - Aug - 2025 7950 GBP
Kuala Lumpur , Malaysia 17 - Aug - 2025 21 - Aug - 2025 4750 GBP
Rome , Italy 17 - Aug - 2025 21 - Aug - 2025 7300 GBP
Barcelona , Spain 17 - Aug - 2025 21 - Aug - 2025 6950 GBP
Zurich , Switzerland 17 - Aug - 2025 21 - Aug - 2025 7950 GBP
London , UK 24 - Aug - 2025 28 - Aug - 2025 4950 GBP
Madrid , Spain 24 - Aug - 2025 28 - Aug - 2025 6950 GBP
Munich , Germany 24 - Aug - 2025 28 - Aug - 2025 7900 GBP
Berlin , Germany 24 - Aug - 2025 28 - Aug - 2025 7900 GBP
New York , United States 24 - Aug - 2025 28 - Aug - 2025 10900 GBP
Amsterdam , Netherlands 24 - Aug - 2025 28 - Aug - 2025 8100 GBP
Milan , Italy 24 - Aug - 2025 28 - Aug - 2025 6950 GBP
Dubai , UAE 17 - Aug - 2025 21 - Aug - 2025 4987.5 GBP
Paris , France 17 - Aug - 2025 21 - Aug - 2025 6700 GBP
Hong Kong , Hong Kong 17 - Aug - 2025 21 - Aug - 2025 8500 GBP
Tokyo , Japan 17 - Aug - 2025 21 - Aug - 2025 9750 GBP
Dubai , UAE 24 - Aug - 2025 28 - Aug - 2025 4987.5 GBP
Paris , France 24 - Aug - 2025 28 - Aug - 2025 6700 GBP
Hong Kong , Hong Kong 24 - Aug - 2025 28 - Aug - 2025 8500 GBP
Tokyo , Japan 24 - Aug - 2025 28 - Aug - 2025 9750 GBP
Sydney , Australia 10 - Aug - 2025 14 - Aug - 2025 10900 GBP
Interlaken , Switzerland 10 - Aug - 2025 14 - Aug - 2025 8950 GBP
Sydney , Australia 17 - Aug - 2025 21 - Aug - 2025 10900 GBP
Interlaken , Switzerland 17 - Aug - 2025 21 - Aug - 2025 8950 GBP
Istanbul , Turkey 28 - Sep - 2025 2 - Oct - 2025 4700 GBP
Bali , Indonesia 28 - Sep - 2025 2 - Oct - 2025 8100 GBP
Singapore , Singapore 28 - Sep - 2025 2 - Oct - 2025 7500 GBP
Washington , United States 28 - Sep - 2025 2 - Oct - 2025 11000 GBP
Kuala Lumpur , Malaysia 7 - Sep - 2025 11 - Sep - 2025 4750 GBP
Rome , Italy 7 - Sep - 2025 11 - Sep - 2025 7300 GBP
Barcelona , Spain 7 - Sep - 2025 11 - Sep - 2025 6950 GBP
Zurich , Switzerland 7 - Sep - 2025 11 - Sep - 2025 7950 GBP
Dubai , UAE 14 - Sep - 2025 18 - Sep - 2025 4987.5 GBP
Paris , France 14 - Sep - 2025 18 - Sep - 2025 6700 GBP
Hong Kong , Hong Kong 14 - Sep - 2025 18 - Sep - 2025 8500 GBP
Tokyo , Japan 14 - Sep - 2025 18 - Sep - 2025 9750 GBP
London , UK 21 - Sep - 2025 25 - Sep - 2025 4950 GBP
Madrid , Spain 21 - Sep - 2025 25 - Sep - 2025 6950 GBP
Munich , Germany 21 - Sep - 2025 25 - Sep - 2025 7900 GBP
Berlin , Germany 21 - Sep - 2025 25 - Sep - 2025 7900 GBP
New York , United States 21 - Sep - 2025 25 - Sep - 2025 10900 GBP
Amsterdam , Netherlands 21 - Sep - 2025 25 - Sep - 2025 8100 GBP
Milan , Italy 21 - Sep - 2025 25 - Sep - 2025 6950 GBP
Dubai , UAE 28 - Sep - 2025 2 - Oct - 2025 4987.5 GBP
Paris , France 28 - Sep - 2025 2 - Oct - 2025 6700 GBP
Hong Kong , Hong Kong 28 - Sep - 2025 2 - Oct - 2025 8500 GBP
Tokyo , Japan 28 - Sep - 2025 2 - Oct - 2025 9750 GBP
Taipei , Taiwan 28 - Sep - 2025 2 - Oct - 2025 9300 GBP
Sydney , Australia 7 - Sep - 2025 11 - Sep - 2025 10900 GBP
Interlaken , Switzerland 7 - Sep - 2025 11 - Sep - 2025 8950 GBP
Dubai , UAE 19 - Oct - 2025 23 - Oct - 2025 4987.5 GBP
Paris , France 19 - Oct - 2025 23 - Oct - 2025 6700 GBP
Hong Kong , Hong Kong 19 - Oct - 2025 23 - Oct - 2025 8500 GBP
Tokyo , Japan 19 - Oct - 2025 23 - Oct - 2025 9750 GBP
Kuala Lumpur , Malaysia 5 - Oct - 2025 9 - Oct - 2025 4750 GBP
Rome , Italy 5 - Oct - 2025 9 - Oct - 2025 7300 GBP
Barcelona , Spain 5 - Oct - 2025 9 - Oct - 2025 6950 GBP
Zurich , Switzerland 5 - Oct - 2025 9 - Oct - 2025 7950 GBP
London , UK 12 - Oct - 2025 16 - Oct - 2025 4950 GBP
Madrid , Spain 12 - Oct - 2025 16 - Oct - 2025 6950 GBP
Munich , Germany 12 - Oct - 2025 16 - Oct - 2025 7900 GBP
Berlin , Germany 12 - Oct - 2025 16 - Oct - 2025 7900 GBP
New York , United States 12 - Oct - 2025 16 - Oct - 2025 10900 GBP
Amsterdam , Netherlands 12 - Oct - 2025 16 - Oct - 2025 8100 GBP
Milan , Italy 12 - Oct - 2025 16 - Oct - 2025 6950 GBP
Dubai , UAE 5 - Oct - 2025 9 - Oct - 2025 4987.5 GBP
Paris , France 5 - Oct - 2025 9 - Oct - 2025 6700 GBP
Hong Kong , Hong Kong 5 - Oct - 2025 9 - Oct - 2025 8500 GBP
Tokyo , Japan 5 - Oct - 2025 9 - Oct - 2025 9750 GBP
Dubai , UAE 12 - Oct - 2025 16 - Oct - 2025 4987.5 GBP
Paris , France 12 - Oct - 2025 16 - Oct - 2025 6700 GBP
Hong Kong , Hong Kong 12 - Oct - 2025 16 - Oct - 2025 8500 GBP
Tokyo , Japan 12 - Oct - 2025 16 - Oct - 2025 9750 GBP
Sydney , Australia 5 - Oct - 2025 9 - Oct - 2025 10900 GBP
Interlaken , Switzerland 5 - Oct - 2025 9 - Oct - 2025 8950 GBP

Course Syllabus

Introduction

As people progress in their career and are promoted they soon realise that new skills are required to manage other people and to lead teams effectively. This programme will provide a framework to understand the key drivers of leadership and management success and a toolbox of essential team leadership and management skills.

  • The key team leadership and management skills, and when to use them
  • How to motivate and coach teams to higher performance

objectives

  • Understand the difference between managing and leading
  • Explore the main drivers of leadership and management success
  • Understand the key leadership and management skills, including:
    • goal-setting and motivation
    • impact and influence
    • customer service
    • emotional intelligence
    • delegation
    • time management
    • listening, feedback, appraisal and learning
    • managing conflict and challenge
    • performance management
    • reporting up (how to manage your boss)
    • profit and loss
    • coaching for performance
    • change and transition
    • personal development
  • Create a personal development plan based on the above skills

Contents

Day One

Leadership

  • The history of leadership
  • The difference between leadership and management
  • How leadership drives performance
  • The leadership cycle: daily, weekly, monthly, …
  • Leadership toolbox: the key leadership and management skills
  • Personal leadership inventory

Day Two

Leadership Purpose

  • Vision and mission
  • Purpose and potential
  • Presentation skills and personal impact
  • Mindset and resilience
  • How to create alignment: personal, team and business goals
  • Connecting with customers (internal and external)

Day Three

Team Power

  • Mindset and motivation
  • Limiting beliefs and other brakes on performance
  • Emotional intelligence and influence
  • Teamwork and trust
  • Deep listening
  • Reflection and learning

Day Four

Team Performance

  • Effective delegation
  • Coaching for performance: theory
  • Coaching for performance: practice
  • Team coaching
  • Mission control:  managing people and projects
  • Time management and profit

Day Five

Managing People and Change

  • Theories of change: why we find change hard / how to make it easy
  • Giving and receiving feedback
  • Difficult conversations and conflict
  • Working relationships (managing up and down)
  • Leadership and management skills: summary
  • Personal development plans

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