Introduction

Effective development and management of a supply chain network is an invaluable source of sustainable advantage in today’s turbulent global marketplace, where demand is difficult to predict and supply chains need to be more flexible as a result.

Course Objectives

On completion of this course you should be able to:

• Minimize costs and enhance your customer value through effective development and management of supply chain network.
• Consider the networks of relationships, sustainability and product design, as well as the logistics of procurement, distribution, and fulfillment.
• Examines the tools, core processes and initiatives that ensure businesses gain and maintain their competitive advantage. 
• Manage supply chain relationships and understand gain an understanding of product design in the supply chain
• Match supply and demand as well as creating a sustainable supply chain

Course Outline

Logistics, the Supply Chain and Competitive Strategy

• Supply chain management is a wider concept than logistics competitive advantage
• The supply chain becomes the value chain
• The mission of logistics management
• The supply chain and competitive performance
• The changing competitive environment

Logistics and Customer Value

• The marketing and logistics interface
• Delivering customer value
• What is customer service?
• The impact of out-of-stock
• Customer service and customer retention
• Market-driven supply chains
• Defining customer service objectives
• Setting customer service priorities
• Setting service standards

Measuring Logistics Costs and Performance

• Logistics and the bottom line
• Logistics and shareholder value
• Logistics cost analysis
• The concept of total costing
• Customer profitability analysis
• Direct product profitability
• Cost drivers and activity-based costing

Matching Supply and Demand

• The lead-time gap
• Improving the visibility of demand
• The supply chain fulcrum
• Forecast for capacity, execute against demand
• Demand management and planning
• Collaborative planning, forecasting and replenishment

Creating the Responsive Supply Chain

• Product 'push' versus demand 'pull'
• The Japanese philosophy
• The foundations of agility
• A routemap to responsiveness

Strategic Lead-time Management

• The extended enterprise and the virtual supply chain
• The role of information in the virtual supply chain
• Laying the foundations for synchronization
• 'Quick response' logistics
• Production strategies for quick response
• Logistics systems dynamics

Complexity and the Supply Chain

• The sources of supply chain complexity
• The cost of complexity
• Product design and supply chain complexity
• Mastering complexity

Managing the Global Pipeline

• The trend towards globalization in the supply chain
• Gaining visibility in the global pipeline
• Organizing for global logistics
• Thinking global, acting local
• The future of global sourcing

Managing Risk in the Supply Chain

• Why re supply chains more vulnerable?
• Understanding the supply chain risk profile
• Managing supply chain risk
• Achieving supply chain resilience

The Era of Network Competition

• The new organizational paradigm
• Collaboration in the supply chain
• Managing the supply chain
• Managing the supply chain as a network
• Seven major business transformations
• The implications for tomorrow's logistics managers
• Supply chain orchestration
• From 3PL to 4PL^TM

Overcoming the Barriers to Supply Chain Integration

• Creating the logistics Vision
• The problems with conventional organizations
• Developing the logistics organization
• Logistics as the vehicle for change
• Benchmarking

Creating a Sustainable Supply Chain

• The triple bottom line
• Greenhouse gases and the supply chain
• Reducing the transport-intensity of supply chains
• Peak oil
• Beyond the carbon footprint
• Reduce, reuse, recycle
• The impact of congestion

The Supply Chain of the Future

• Emerging mega-trends
• Shifting centers of gravity
• The multi-channel revolution
• Seeking structural flexibility
• 2020 vision