Mastering Management and Leadership Skills Course

Master essential management and leadership skills with our comprehensive training course, designed for professionals. BMC Training offers Mastering Management and Leadership Skills Course in Management and Leadership Courses.

  • English
  • 121 Training Sessions
  • Confirmed
  • Two Weeks
Mastering Management and Leadership Skills Training Course

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Type a city name or a month
Venue Start Date End Date Net Fees Details & Registration
Paris , France 18 - May - 2025 29 - May - 2025 13400 GBP
Dubai , UAE 18 - May - 2025 29 - May - 2025 9737.5 GBP
Hong Kong , Hong Kong 18 - May - 2025 29 - May - 2025 17000 GBP
Tokyo , Japan 18 - May - 2025 29 - May - 2025 19500 GBP
London , UK 25 - May - 2025 5 - Jun - 2025 9900 GBP
Munich , Germany 25 - May - 2025 5 - Jun - 2025 15800 GBP
Madrid , Spain 25 - May - 2025 5 - Jun - 2025 13900 GBP
New York , United States 25 - May - 2025 5 - Jun - 2025 21800 GBP
Berlin , Germany 25 - May - 2025 5 - Jun - 2025 15800 GBP
Milan , Italy 25 - May - 2025 5 - Jun - 2025 13900 GBP
Amsterdam , Netherlands 25 - May - 2025 5 - Jun - 2025 16200 GBP
Geneva , Switzerland 18 - May - 2025 29 - May - 2025 17900 GBP
Paris , France 8 - Jun - 2025 19 - Jun - 2025 13400 GBP
Dubai , UAE 8 - Jun - 2025 19 - Jun - 2025 9737.5 GBP
Hong Kong , Hong Kong 8 - Jun - 2025 19 - Jun - 2025 17000 GBP
Tokyo , Japan 8 - Jun - 2025 19 - Jun - 2025 19500 GBP
Kuala Lumpur , Malaysia 15 - Jun - 2025 26 - Jun - 2025 9500 GBP
Barcelona , Spain 15 - Jun - 2025 26 - Jun - 2025 13900 GBP
Rome , Italy 15 - Jun - 2025 26 - Jun - 2025 14600 GBP
Zurich , Switzerland 15 - Jun - 2025 26 - Jun - 2025 15900 GBP
Bali , Indonesia 22 - Jun - 2025 3 - Jul - 2025 16200 GBP
Istanbul , Turkey 22 - Jun - 2025 3 - Jul - 2025 9400 GBP
Washington , United States 22 - Jun - 2025 3 - Jul - 2025 22000 GBP
Singapore , Singapore 22 - Jun - 2025 3 - Jul - 2025 15000 GBP
Madrid , Spain 1 - Jun - 2025 12 - Jun - 2025 13900 GBP
London , UK 1 - Jun - 2025 12 - Jun - 2025 9900 GBP
Berlin , Germany 1 - Jun - 2025 12 - Jun - 2025 15800 GBP
Munich , Germany 1 - Jun - 2025 12 - Jun - 2025 15800 GBP
New York , United States 1 - Jun - 2025 12 - Jun - 2025 21800 GBP
Amsterdam , Netherlands 1 - Jun - 2025 12 - Jun - 2025 16200 GBP
Milan , Italy 1 - Jun - 2025 12 - Jun - 2025 13900 GBP
Geneva , Switzerland 8 - Jun - 2025 19 - Jun - 2025 17900 GBP
Interlaken , Switzerland 15 - Jun - 2025 26 - Jun - 2025 17900 GBP
Sydney , Australia 15 - Jun - 2025 26 - Jun - 2025 21800 GBP
Taipei , Taiwan 22 - Jun - 2025 3 - Jul - 2025 18600 GBP
Bali , Indonesia 6 - Jul - 2025 17 - Jul - 2025 16200 GBP
Singapore , Singapore 6 - Jul - 2025 17 - Jul - 2025 15000 GBP
Washington , United States 6 - Jul - 2025 17 - Jul - 2025 22000 GBP
Istanbul , Turkey 6 - Jul - 2025 17 - Jul - 2025 9400 GBP
Rome , Italy 13 - Jul - 2025 24 - Jul - 2025 14600 GBP
Kuala Lumpur , Malaysia 13 - Jul - 2025 24 - Jul - 2025 9500 GBP
Zurich , Switzerland 13 - Jul - 2025 24 - Jul - 2025 15900 GBP
Barcelona , Spain 13 - Jul - 2025 24 - Jul - 2025 13900 GBP
Dubai , UAE 20 - Jul - 2025 31 - Jul - 2025 9737.5 GBP
Hong Kong , Hong Kong 20 - Jul - 2025 31 - Jul - 2025 17000 GBP
Paris , France 20 - Jul - 2025 31 - Jul - 2025 13400 GBP
Tokyo , Japan 20 - Jul - 2025 31 - Jul - 2025 19500 GBP
Madrid , Spain 27 - Jul - 2025 7 - Aug - 2025 13900 GBP
London , UK 27 - Jul - 2025 7 - Aug - 2025 9900 GBP
Berlin , Germany 27 - Jul - 2025 7 - Aug - 2025 15800 GBP
Munich , Germany 27 - Jul - 2025 7 - Aug - 2025 15800 GBP
New York , United States 27 - Jul - 2025 7 - Aug - 2025 21800 GBP
Amsterdam , Netherlands 27 - Jul - 2025 7 - Aug - 2025 16200 GBP
Milan , Italy 27 - Jul - 2025 7 - Aug - 2025 13900 GBP
Taipei , Taiwan 6 - Jul - 2025 17 - Jul - 2025 18600 GBP
Sydney , Australia 13 - Jul - 2025 24 - Jul - 2025 21800 GBP
Interlaken , Switzerland 13 - Jul - 2025 24 - Jul - 2025 17900 GBP
Geneva , Switzerland 20 - Jul - 2025 31 - Jul - 2025 17900 GBP
Dubai , UAE 3 - Aug - 2025 14 - Aug - 2025 9737.5 GBP
Hong Kong , Hong Kong 3 - Aug - 2025 14 - Aug - 2025 17000 GBP
Paris , France 3 - Aug - 2025 14 - Aug - 2025 13400 GBP
Tokyo , Japan 3 - Aug - 2025 14 - Aug - 2025 19500 GBP
Kuala Lumpur , Malaysia 10 - Aug - 2025 21 - Aug - 2025 9500 GBP
Rome , Italy 10 - Aug - 2025 21 - Aug - 2025 14600 GBP
Zurich , Switzerland 10 - Aug - 2025 21 - Aug - 2025 15900 GBP
Barcelona , Spain 10 - Aug - 2025 21 - Aug - 2025 13900 GBP
Bali , Indonesia 17 - Aug - 2025 28 - Aug - 2025 16200 GBP
Istanbul , Turkey 17 - Aug - 2025 28 - Aug - 2025 9400 GBP
Washington , United States 17 - Aug - 2025 28 - Aug - 2025 22000 GBP
Singapore , Singapore 17 - Aug - 2025 28 - Aug - 2025 15000 GBP
London , UK 24 - Aug - 2025 4 - Sep - 2025 9900 GBP
Munich , Germany 24 - Aug - 2025 4 - Sep - 2025 15800 GBP
Madrid , Spain 24 - Aug - 2025 4 - Sep - 2025 13900 GBP
New York , United States 24 - Aug - 2025 4 - Sep - 2025 21800 GBP
Berlin , Germany 24 - Aug - 2025 4 - Sep - 2025 15800 GBP
Milan , Italy 24 - Aug - 2025 4 - Sep - 2025 13900 GBP
Amsterdam , Netherlands 24 - Aug - 2025 4 - Sep - 2025 16200 GBP
Geneva , Switzerland 3 - Aug - 2025 14 - Aug - 2025 17900 GBP
Interlaken , Switzerland 10 - Aug - 2025 21 - Aug - 2025 17900 GBP
Sydney , Australia 10 - Aug - 2025 21 - Aug - 2025 21800 GBP
Taipei , Taiwan 17 - Aug - 2025 28 - Aug - 2025 18600 GBP
Bali , Indonesia 28 - Sep - 2025 9 - Oct - 2025 16200 GBP
Istanbul , Turkey 28 - Sep - 2025 9 - Oct - 2025 9400 GBP
Washington , United States 28 - Sep - 2025 9 - Oct - 2025 22000 GBP
Singapore , Singapore 28 - Sep - 2025 9 - Oct - 2025 15000 GBP
Rome , Italy 7 - Sep - 2025 18 - Sep - 2025 14600 GBP
Kuala Lumpur , Malaysia 7 - Sep - 2025 18 - Sep - 2025 9500 GBP
Zurich , Switzerland 7 - Sep - 2025 18 - Sep - 2025 15900 GBP
Barcelona , Spain 7 - Sep - 2025 18 - Sep - 2025 13900 GBP
Dubai , UAE 14 - Sep - 2025 25 - Sep - 2025 9737.5 GBP
Hong Kong , Hong Kong 14 - Sep - 2025 25 - Sep - 2025 17000 GBP
Paris , France 14 - Sep - 2025 25 - Sep - 2025 13400 GBP
Tokyo , Japan 14 - Sep - 2025 25 - Sep - 2025 19500 GBP
London , UK 21 - Sep - 2025 2 - Oct - 2025 9900 GBP
Munich , Germany 21 - Sep - 2025 2 - Oct - 2025 15800 GBP
Madrid , Spain 21 - Sep - 2025 2 - Oct - 2025 13900 GBP
New York , United States 21 - Sep - 2025 2 - Oct - 2025 21800 GBP
Berlin , Germany 21 - Sep - 2025 2 - Oct - 2025 15800 GBP
Milan , Italy 21 - Sep - 2025 2 - Oct - 2025 13900 GBP
Amsterdam , Netherlands 21 - Sep - 2025 2 - Oct - 2025 16200 GBP
Taipei , Taiwan 28 - Sep - 2025 9 - Oct - 2025 18600 GBP
Interlaken , Switzerland 7 - Sep - 2025 18 - Sep - 2025 17900 GBP
Sydney , Australia 7 - Sep - 2025 18 - Sep - 2025 21800 GBP
Geneva , Switzerland 14 - Sep - 2025 25 - Sep - 2025 17900 GBP
Dubai , UAE 19 - Oct - 2025 30 - Oct - 2025 9737.5 GBP
Hong Kong , Hong Kong 19 - Oct - 2025 30 - Oct - 2025 17000 GBP
Paris , France 19 - Oct - 2025 30 - Oct - 2025 13400 GBP
Tokyo , Japan 19 - Oct - 2025 30 - Oct - 2025 19500 GBP
Bali , Indonesia 5 - Oct - 2025 16 - Oct - 2025 16200 GBP
Istanbul , Turkey 5 - Oct - 2025 16 - Oct - 2025 9400 GBP
Washington , United States 5 - Oct - 2025 16 - Oct - 2025 22000 GBP
Singapore , Singapore 5 - Oct - 2025 16 - Oct - 2025 15000 GBP
Madrid , Spain 12 - Oct - 2025 23 - Oct - 2025 13900 GBP
London , UK 12 - Oct - 2025 23 - Oct - 2025 9900 GBP
Berlin , Germany 12 - Oct - 2025 23 - Oct - 2025 15800 GBP
Munich , Germany 12 - Oct - 2025 23 - Oct - 2025 15800 GBP
New York , United States 12 - Oct - 2025 23 - Oct - 2025 21800 GBP
Amsterdam , Netherlands 12 - Oct - 2025 23 - Oct - 2025 16200 GBP
Milan , Italy 12 - Oct - 2025 23 - Oct - 2025 13900 GBP
Geneva , Switzerland 19 - Oct - 2025 30 - Oct - 2025 17900 GBP
Taipei , Taiwan 5 - Oct - 2025 16 - Oct - 2025 18600 GBP

Course Syllabus

Introduction:

Both leadership and management in the 21st Century are becoming increasingly more complex. Typically organisations in both the public and private sectors are facing changes driven by political, economic, sociological, technological, legal and environmental issues.

In order to successfully meet these challenges organisations need to ensure that their leaders and managers at all levels have a comprehensive understanding of their roles, goals and required competencies. This programme is focused on meeting this requirement. In these 10 days you will learn about:

  • The range of 21st Century competencies
  • The need to think strategically
  • The principles of managing change
  • How to approach and solve problems creatively
  • Critical aspects of teamwork
  • The process of motivating yourself and others
  • Methods for managing conflict
  • Techniques for dealing with difficult staff

The Goals:

  • Understand the need to take personal responsibility for managing change and transforming the organization’s vision into reality
  • Know the importance of character in management
  • Know the four dimensions of behavioral styles
  • Understand the value of “distinctions” in management
  • Understand how to be a Champion of Change
  • Clarify your role as a leader and manager
  • Identify Five Core Competencies of effective managers
  • Embrace the Ten Key Element System used by major organizations to embrace strategy and change
  • Have tools for Analysis and Strategy development
  • Analyze Resources & Competencies
  • Understand a proven model for Developing a Successful Strategy
  • Learn how to build a high performance team
  • Recognize the difference between ineffective and effective teams
  • Study the different team player styles and their impact
  • Devise a strategy to manage the team through the stages of development
  • Discover techniques for improving their personal performance as a team leader
  • Examine the art of motivating employees
  • Consider methods of dealing with conflicts between team members
  • Review strategies for handling difficult people

The Contents:

The Leader in You

  • Taking a world view
  • The value of management training
  • Define the terms “leadership” and “management”
  • The role of character in management
  • The four dimensions and characteristics of behavioral style
  • Your own behavioral style and the strengths of  three other styles
  • The functions of a 21st Century Manager

Developing Personal Excellence

  • Your personal operating system
  • Maximising personal productivity
  • Developing critical personal networks
  • Getting the most out of meetings
  • Establishing Direction
  • Developing ten key elements for business excellence
  • Analysing your organisation’s external environment
  • Understanding your market
  • Missions, visions and success factors
  • The impact of organisational culture
  • Ensuring regulatory issues are known and understood

Encouraging Your People to Give Their Best

  • Two main factors of leadership
  • Recruiting and selecting people
  • Establishing expectations
  • Building capacity in your people
  • Tracking and appraising performance
  • Creative problem solving
  • Introduction to teamwork

Making the Best of Your Resources

  • Your (non people) resources
  • The cost of (poor) quality – getting things wrong
  • Using technology to achieve maximum impact
  • Exploring and managing risks
  • Minimising environmental impact

Achieving Results your Customers will Value

  • Focusing on customers
  • Defining and managing business processes
  • Creating innovation where you work
  • Achieving Results your Customers will Value
  • Focusing on customers
  • Defining and managing business processes
  • Creating innovation where you work

Facilitating Change

  • Managing Change
  • Systems Thinking
  • Organising for Change
  • Post Course Action Plan
  • About the ILM assignment
  • My personal development
  • My organisation development

Building a High Performance Team

  • The Goals of Teamwork
  • High Performance Team Masterplan
  • Identifying Effective Team Behaviors
  • Identifying Ineffective Team Behaviors
  • Understanding Team Player Styles
  • Overcoming Obstacles to Effective Teams

Leading Different Types of Teams

  • Employing Teams at Harley Davidson
  • Creating Virtual Teams through Technology
  • Overcoming Resistance to Teamwork
  • Meeting Team Performance Challenges
  • Understanding the Stages of Team Development
  • Essential Skills for Team Leaders

Self Motivation and Development

  • Harnessing the Power of Your Abilities
  • Choosing Empowering Beliefs and Values
  • Building Your Self Confidence
  • Maintaining a Positive Attitude
  • Strengthening Determination and Commitment
  • Turning Ideas into Action

Dealing with Team Conflict

  • Defining Team Conflict
  • Understanding the Causes of Conflict
  • The Thomas-Kilman Conflict Mode Instrument
  • Dealing with Different Learning Styles
  • Managing Conflict Effectively
  • Obtaining the Benefits of Productive Disagreement

Dealing with Difficult Team Members

  • Common Causes of Difficult People on a Team
  • Types of Difficult People
  • Adopting an Assertive Approach
  • Models for Effective Counseling
  • Managing the Difficult Team Member
  • Dealing Appropriately with Personal Criticism

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