Negotiating and Dispute Resolutions Course

Develop strong negotiation and dispute resolution skills for successful project outcomes. Enroll in this impactful training course. BMC Training offers Negotiating and Dispute Resolutions Course in Project , Procurement and Contracts Courses.

  • English
  • 183 Training Sessions
  • Confirmed
  • One Week
Negotiating and Dispute Resolutions Training Course

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Type a city name or a month
Venue Start Date End Date Net Fees Details & Registration
London , UK 27 - Apr - 2025 1 - May - 2025 4950 GBP
Madrid , Spain 27 - Apr - 2025 1 - May - 2025 6950 GBP
Munich , Germany 27 - Apr - 2025 1 - May - 2025 7900 GBP
Berlin , Germany 27 - Apr - 2025 1 - May - 2025 7900 GBP
New York , United States 27 - Apr - 2025 1 - May - 2025 10900 GBP
Amsterdam , Netherlands 27 - Apr - 2025 1 - May - 2025 8100 GBP
Milan , Italy 27 - Apr - 2025 1 - May - 2025 6950 GBP
Dubai , UAE 11 - May - 2025 15 - May - 2025 4987.5 GBP
Paris , France 11 - May - 2025 15 - May - 2025 6700 GBP
Hong Kong , Hong Kong 11 - May - 2025 15 - May - 2025 8500 GBP
Tokyo , Japan 11 - May - 2025 15 - May - 2025 9750 GBP
Dubai , UAE 4 - May - 2025 8 - May - 2025 4987.5 GBP
Paris , France 4 - May - 2025 8 - May - 2025 6700 GBP
Hong Kong , Hong Kong 4 - May - 2025 8 - May - 2025 8500 GBP
Tokyo , Japan 4 - May - 2025 8 - May - 2025 9750 GBP
Istanbul , Turkey 18 - May - 2025 22 - May - 2025 4700 GBP
Bali , Indonesia 18 - May - 2025 22 - May - 2025 8100 GBP
Singapore , Singapore 18 - May - 2025 22 - May - 2025 7500 GBP
Washington , United States 18 - May - 2025 22 - May - 2025 11000 GBP
Kuala Lumpur , Malaysia 25 - May - 2025 29 - May - 2025 4750 GBP
Rome , Italy 25 - May - 2025 29 - May - 2025 7300 GBP
Barcelona , Spain 25 - May - 2025 29 - May - 2025 6950 GBP
Zurich , Switzerland 25 - May - 2025 29 - May - 2025 7950 GBP
London , UK 4 - May - 2025 8 - May - 2025 4950 GBP
Madrid , Spain 4 - May - 2025 8 - May - 2025 6950 GBP
Munich , Germany 4 - May - 2025 8 - May - 2025 7900 GBP
Berlin , Germany 4 - May - 2025 8 - May - 2025 7900 GBP
New York , United States 4 - May - 2025 8 - May - 2025 10900 GBP
Amsterdam , Netherlands 4 - May - 2025 8 - May - 2025 8100 GBP
Milan , Italy 4 - May - 2025 8 - May - 2025 6950 GBP
Kuala Lumpur , Malaysia 4 - May - 2025 8 - May - 2025 4750 GBP
Rome , Italy 4 - May - 2025 8 - May - 2025 7300 GBP
Barcelona , Spain 4 - May - 2025 8 - May - 2025 6950 GBP
Zurich , Switzerland 4 - May - 2025 8 - May - 2025 7950 GBP
Geneva , Switzerland 11 - May - 2025 15 - May - 2025 8950 GBP
Geneva , Switzerland 4 - May - 2025 8 - May - 2025 8950 GBP
Taipei , Taiwan 18 - May - 2025 22 - May - 2025 9300 GBP
Sydney , Australia 25 - May - 2025 29 - May - 2025 10900 GBP
Interlaken , Switzerland 25 - May - 2025 29 - May - 2025 8950 GBP
Sydney , Australia 4 - May - 2025 8 - May - 2025 10900 GBP
Interlaken , Switzerland 4 - May - 2025 8 - May - 2025 8950 GBP
London , UK 8 - Jun - 2025 12 - Jun - 2025 4950 GBP
Madrid , Spain 8 - Jun - 2025 12 - Jun - 2025 6950 GBP
Munich , Germany 8 - Jun - 2025 12 - Jun - 2025 7900 GBP
Berlin , Germany 8 - Jun - 2025 12 - Jun - 2025 7900 GBP
New York , United States 8 - Jun - 2025 12 - Jun - 2025 10900 GBP
Amsterdam , Netherlands 8 - Jun - 2025 12 - Jun - 2025 8100 GBP
Milan , Italy 8 - Jun - 2025 12 - Jun - 2025 6950 GBP
Istanbul , Turkey 15 - Jun - 2025 19 - Jun - 2025 4700 GBP
Bali , Indonesia 15 - Jun - 2025 19 - Jun - 2025 8100 GBP
Singapore , Singapore 15 - Jun - 2025 19 - Jun - 2025 7500 GBP
Washington , United States 15 - Jun - 2025 19 - Jun - 2025 11000 GBP
Istanbul , Turkey 22 - Jun - 2025 26 - Jun - 2025 4700 GBP
Bali , Indonesia 22 - Jun - 2025 26 - Jun - 2025 8100 GBP
Singapore , Singapore 22 - Jun - 2025 26 - Jun - 2025 7500 GBP
Washington , United States 22 - Jun - 2025 26 - Jun - 2025 11000 GBP
Dubai , UAE 1 - Jun - 2025 5 - Jun - 2025 4987.5 GBP
Paris , France 1 - Jun - 2025 5 - Jun - 2025 6700 GBP
Hong Kong , Hong Kong 1 - Jun - 2025 5 - Jun - 2025 8500 GBP
Tokyo , Japan 1 - Jun - 2025 5 - Jun - 2025 9750 GBP
Taipei , Taiwan 15 - Jun - 2025 19 - Jun - 2025 9300 GBP
Taipei , Taiwan 22 - Jun - 2025 26 - Jun - 2025 9300 GBP
Geneva , Switzerland 1 - Jun - 2025 5 - Jun - 2025 8950 GBP
Dubai , UAE 6 - Jul - 2025 10 - Jul - 2025 4987.5 GBP
Paris , France 6 - Jul - 2025 10 - Jul - 2025 6700 GBP
Hong Kong , Hong Kong 6 - Jul - 2025 10 - Jul - 2025 8500 GBP
Tokyo , Japan 6 - Jul - 2025 10 - Jul - 2025 9750 GBP
Dubai , UAE 13 - Jul - 2025 17 - Jul - 2025 4987.5 GBP
Paris , France 13 - Jul - 2025 17 - Jul - 2025 6700 GBP
Hong Kong , Hong Kong 13 - Jul - 2025 17 - Jul - 2025 8500 GBP
Tokyo , Japan 13 - Jul - 2025 17 - Jul - 2025 9750 GBP
Dubai , UAE 20 - Jul - 2025 24 - Jul - 2025 4987.5 GBP
Paris , France 20 - Jul - 2025 24 - Jul - 2025 6700 GBP
Hong Kong , Hong Kong 20 - Jul - 2025 24 - Jul - 2025 8500 GBP
Tokyo , Japan 20 - Jul - 2025 24 - Jul - 2025 9750 GBP
Kuala Lumpur , Malaysia 27 - Jul - 2025 31 - Jul - 2025 4750 GBP
Rome , Italy 27 - Jul - 2025 31 - Jul - 2025 7300 GBP
Barcelona , Spain 27 - Jul - 2025 31 - Jul - 2025 6950 GBP
Zurich , Switzerland 27 - Jul - 2025 31 - Jul - 2025 7950 GBP
London , UK 13 - Jul - 2025 17 - Jul - 2025 4950 GBP
Madrid , Spain 13 - Jul - 2025 17 - Jul - 2025 6950 GBP
Munich , Germany 13 - Jul - 2025 17 - Jul - 2025 7900 GBP
Berlin , Germany 13 - Jul - 2025 17 - Jul - 2025 7900 GBP
New York , United States 13 - Jul - 2025 17 - Jul - 2025 10900 GBP
Amsterdam , Netherlands 13 - Jul - 2025 17 - Jul - 2025 8100 GBP
Milan , Italy 13 - Jul - 2025 17 - Jul - 2025 6950 GBP
London , UK 20 - Jul - 2025 24 - Jul - 2025 4950 GBP
Madrid , Spain 20 - Jul - 2025 24 - Jul - 2025 6950 GBP
Munich , Germany 20 - Jul - 2025 24 - Jul - 2025 7900 GBP
Berlin , Germany 20 - Jul - 2025 24 - Jul - 2025 7900 GBP
New York , United States 20 - Jul - 2025 24 - Jul - 2025 10900 GBP
Amsterdam , Netherlands 20 - Jul - 2025 24 - Jul - 2025 8100 GBP
Milan , Italy 20 - Jul - 2025 24 - Jul - 2025 6950 GBP
Kuala Lumpur , Malaysia 13 - Jul - 2025 17 - Jul - 2025 4750 GBP
Rome , Italy 13 - Jul - 2025 17 - Jul - 2025 7300 GBP
Barcelona , Spain 13 - Jul - 2025 17 - Jul - 2025 6950 GBP
Zurich , Switzerland 13 - Jul - 2025 17 - Jul - 2025 7950 GBP
Kuala Lumpur , Malaysia 20 - Jul - 2025 24 - Jul - 2025 4750 GBP
Rome , Italy 20 - Jul - 2025 24 - Jul - 2025 7300 GBP
Barcelona , Spain 20 - Jul - 2025 24 - Jul - 2025 6950 GBP
Zurich , Switzerland 20 - Jul - 2025 24 - Jul - 2025 7950 GBP
Geneva , Switzerland 6 - Jul - 2025 10 - Jul - 2025 8950 GBP
Geneva , Switzerland 13 - Jul - 2025 17 - Jul - 2025 8950 GBP
Geneva , Switzerland 20 - Jul - 2025 24 - Jul - 2025 8950 GBP
Sydney , Australia 27 - Jul - 2025 31 - Jul - 2025 10900 GBP
Interlaken , Switzerland 27 - Jul - 2025 31 - Jul - 2025 8950 GBP
Sydney , Australia 13 - Jul - 2025 17 - Jul - 2025 10900 GBP
Interlaken , Switzerland 13 - Jul - 2025 17 - Jul - 2025 8950 GBP
Sydney , Australia 20 - Jul - 2025 24 - Jul - 2025 10900 GBP
Interlaken , Switzerland 20 - Jul - 2025 24 - Jul - 2025 8950 GBP
London , UK 3 - Aug - 2025 7 - Aug - 2025 4950 GBP
Madrid , Spain 3 - Aug - 2025 7 - Aug - 2025 6950 GBP
Munich , Germany 3 - Aug - 2025 7 - Aug - 2025 7900 GBP
Berlin , Germany 3 - Aug - 2025 7 - Aug - 2025 7900 GBP
New York , United States 3 - Aug - 2025 7 - Aug - 2025 10900 GBP
Amsterdam , Netherlands 3 - Aug - 2025 7 - Aug - 2025 8100 GBP
Milan , Italy 3 - Aug - 2025 7 - Aug - 2025 6950 GBP
Istanbul , Turkey 10 - Aug - 2025 14 - Aug - 2025 4700 GBP
Bali , Indonesia 10 - Aug - 2025 14 - Aug - 2025 8100 GBP
Singapore , Singapore 10 - Aug - 2025 14 - Aug - 2025 7500 GBP
Washington , United States 10 - Aug - 2025 14 - Aug - 2025 11000 GBP
Istanbul , Turkey 17 - Aug - 2025 21 - Aug - 2025 4700 GBP
Bali , Indonesia 17 - Aug - 2025 21 - Aug - 2025 8100 GBP
Singapore , Singapore 17 - Aug - 2025 21 - Aug - 2025 7500 GBP
Washington , United States 17 - Aug - 2025 21 - Aug - 2025 11000 GBP
Dubai , UAE 24 - Aug - 2025 28 - Aug - 2025 4987.5 GBP
Paris , France 24 - Aug - 2025 28 - Aug - 2025 6700 GBP
Hong Kong , Hong Kong 24 - Aug - 2025 28 - Aug - 2025 8500 GBP
Tokyo , Japan 24 - Aug - 2025 28 - Aug - 2025 9750 GBP
Taipei , Taiwan 10 - Aug - 2025 14 - Aug - 2025 9300 GBP
Taipei , Taiwan 17 - Aug - 2025 21 - Aug - 2025 9300 GBP
Geneva , Switzerland 24 - Aug - 2025 28 - Aug - 2025 8950 GBP
Dubai , UAE 28 - Sep - 2025 2 - Oct - 2025 4987.5 GBP
Paris , France 28 - Sep - 2025 2 - Oct - 2025 6700 GBP
Hong Kong , Hong Kong 28 - Sep - 2025 2 - Oct - 2025 8500 GBP
Tokyo , Japan 28 - Sep - 2025 2 - Oct - 2025 9750 GBP
Dubai , UAE 7 - Sep - 2025 11 - Sep - 2025 4987.5 GBP
Paris , France 7 - Sep - 2025 11 - Sep - 2025 6700 GBP
Hong Kong , Hong Kong 7 - Sep - 2025 11 - Sep - 2025 8500 GBP
Tokyo , Japan 7 - Sep - 2025 11 - Sep - 2025 9750 GBP
Istanbul , Turkey 14 - Sep - 2025 18 - Sep - 2025 4700 GBP
Bali , Indonesia 14 - Sep - 2025 18 - Sep - 2025 8100 GBP
Singapore , Singapore 14 - Sep - 2025 18 - Sep - 2025 7500 GBP
Washington , United States 14 - Sep - 2025 18 - Sep - 2025 11000 GBP
Kuala Lumpur , Malaysia 21 - Sep - 2025 25 - Sep - 2025 4750 GBP
Rome , Italy 21 - Sep - 2025 25 - Sep - 2025 7300 GBP
Barcelona , Spain 21 - Sep - 2025 25 - Sep - 2025 6950 GBP
Zurich , Switzerland 21 - Sep - 2025 25 - Sep - 2025 7950 GBP
London , UK 7 - Sep - 2025 11 - Sep - 2025 4950 GBP
Madrid , Spain 7 - Sep - 2025 11 - Sep - 2025 6950 GBP
Munich , Germany 7 - Sep - 2025 11 - Sep - 2025 7900 GBP
Berlin , Germany 7 - Sep - 2025 11 - Sep - 2025 7900 GBP
New York , United States 7 - Sep - 2025 11 - Sep - 2025 10900 GBP
Amsterdam , Netherlands 7 - Sep - 2025 11 - Sep - 2025 8100 GBP
Milan , Italy 7 - Sep - 2025 11 - Sep - 2025 6950 GBP
Kuala Lumpur , Malaysia 7 - Sep - 2025 11 - Sep - 2025 4750 GBP
Rome , Italy 7 - Sep - 2025 11 - Sep - 2025 7300 GBP
Barcelona , Spain 7 - Sep - 2025 11 - Sep - 2025 6950 GBP
Zurich , Switzerland 7 - Sep - 2025 11 - Sep - 2025 7950 GBP
Geneva , Switzerland 28 - Sep - 2025 2 - Oct - 2025 8950 GBP
Geneva , Switzerland 7 - Sep - 2025 11 - Sep - 2025 8950 GBP
Taipei , Taiwan 14 - Sep - 2025 18 - Sep - 2025 9300 GBP
Sydney , Australia 21 - Sep - 2025 25 - Sep - 2025 10900 GBP
Interlaken , Switzerland 21 - Sep - 2025 25 - Sep - 2025 8950 GBP
Sydney , Australia 7 - Sep - 2025 11 - Sep - 2025 10900 GBP
Interlaken , Switzerland 7 - Sep - 2025 11 - Sep - 2025 8950 GBP
London , UK 19 - Oct - 2025 23 - Oct - 2025 4950 GBP
Madrid , Spain 19 - Oct - 2025 23 - Oct - 2025 6950 GBP
Munich , Germany 19 - Oct - 2025 23 - Oct - 2025 7900 GBP
Berlin , Germany 19 - Oct - 2025 23 - Oct - 2025 7900 GBP
New York , United States 19 - Oct - 2025 23 - Oct - 2025 10900 GBP
Amsterdam , Netherlands 19 - Oct - 2025 23 - Oct - 2025 8100 GBP
Milan , Italy 19 - Oct - 2025 23 - Oct - 2025 6950 GBP
Istanbul , Turkey 5 - Oct - 2025 9 - Oct - 2025 4700 GBP
Bali , Indonesia 5 - Oct - 2025 9 - Oct - 2025 8100 GBP
Singapore , Singapore 5 - Oct - 2025 9 - Oct - 2025 7500 GBP
Washington , United States 5 - Oct - 2025 9 - Oct - 2025 11000 GBP
Dubai , UAE 12 - Oct - 2025 16 - Oct - 2025 4987.5 GBP
Paris , France 12 - Oct - 2025 16 - Oct - 2025 6700 GBP
Hong Kong , Hong Kong 12 - Oct - 2025 16 - Oct - 2025 8500 GBP
Tokyo , Japan 12 - Oct - 2025 16 - Oct - 2025 9750 GBP
Taipei , Taiwan 5 - Oct - 2025 9 - Oct - 2025 9300 GBP
Geneva , Switzerland 12 - Oct - 2025 16 - Oct - 2025 8950 GBP

Course Syllabus

Introduction

This course intends to enhance delegates ability to negotiate effectively - a critical competency in both work and life situations. It will equip them with a range of communication, interpersonal skills, and appreciation of the elements of planning and objective setting in negotiations. There will be an opportunity for delegates to carry out a self-assessment of their skills in key areas of negotiation including team negotiations.

This course covers the key stages of negotiation, considers how disputes arise, and provides delegates with the skills to follow a structured process. The delegates will be introduced to different negotiation styles, tactics and at the same time learn how to recognise and counter them.

The course will feature:

  • The key stages in the negotiation process
  • The terms associated with the strategy for negotiation
  • Tactics and ploys which may be used against you in negotiation
  • The importance of team dynamics when negotiating
  • Effective negotiation strategies during practical exercises

Objectives

  • Demonstrate their understanding of the significance of planning and objective setting
  • Describe how to achieve ‘win-win’ outcomes within the bargaining process
  • Identify the causes of disagreements & disputes
  • Understand the impact dispute may have on relationships over the long term
  • Describe the use of strategies to resolve the causes of disputes

Content

Day One

Fundamentals of Negotiation

  • Negotiation defined
  • Disputes and the need for resolution
  • Place of negotiation in the contractual resolution process
  • Commercial impact of the breakdown of negotiations
  • Best Alternative To a Negotiated Agreement (BATNA)
  • The four phase process of negotiation
Day Two

The Negotiator’s Toolbox

  • Preparation
  • Information needs
  • Drafting your proposal which will open the discussion
  • The negotiation discussion phase
  • Bargain and Close
  • Negotiating position setting
Day Three

Negotiating Styles, Tactics and Ploys

  • Cultural & international issues
  • Red, Purple & Blue negotiators
  • Non-verbal communication and the interpretation of body language
  • Make time your friend
  • Silence and ploys as tactics and how to respond effectively
Day Four

Personal Fitness and Dealing with Difficult Negotiations

  • Interests, positions and escalation
  • Stakeholder power behind the interests in negotiation
  • Negotiator as a Mediator
  • Team negotiations
  • Proposals and persuasion
Day Five

Putting it all into practice

  • Negotiation case study
  • Team allocation and simulation exercise
  • Analysis of performance
  • The Do’s and Don’ts of Negotiating
  • Improving what we do - action planning

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