Negotiating and Dispute Resolutions Course

Develop strong negotiation and dispute resolution skills for successful project outcomes. Enroll in this impactful training course. BMC Training offers Negotiating and Dispute Resolutions Course in Project , Procurement and Contracts Courses.

  • English
  • 194 Training Sessions
  • Confirmed
  • One Week
Negotiating and Dispute Resolutions Training Course

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Type a city name or a month
Venue Start Date End Date Net Fees Details & Registration
Kuala Lumpur , Malaysia 24 - Mar - 2024 28 - Mar - 2024 4750 GBP
Rome , Italy 24 - Mar - 2024 28 - Mar - 2024 7300 GBP
Barcelona , Spain 24 - Mar - 2024 28 - Mar - 2024 6950 GBP
Zurich , Switzerland 24 - Mar - 2024 28 - Mar - 2024 7950 GBP
London , UK 28 - Apr - 2024 2 - May - 2024 4950 GBP
Madrid , Spain 28 - Apr - 2024 2 - May - 2024 6950 GBP
Munich , Germany 28 - Apr - 2024 2 - May - 2024 7900 GBP
Berlin , Germany 28 - Apr - 2024 2 - May - 2024 7900 GBP
New York , United States 28 - Apr - 2024 2 - May - 2024 10900 GBP
Kuala Lumpur , Malaysia 7 - Apr - 2024 11 - Apr - 2024 4750 GBP
Rome , Italy 7 - Apr - 2024 11 - Apr - 2024 7300 GBP
Barcelona , Spain 7 - Apr - 2024 11 - Apr - 2024 6950 GBP
Zurich , Switzerland 7 - Apr - 2024 11 - Apr - 2024 7950 GBP
Istanbul , Turkey 14 - Apr - 2024 18 - Apr - 2024 4700 GBP
Bali , Indonesia 14 - Apr - 2024 18 - Apr - 2024 8100 GBP
Singapore , Singapore 14 - Apr - 2024 18 - Apr - 2024 7500 GBP
Washington , United States 14 - Apr - 2024 18 - Apr - 2024 11000 GBP
Dubai , UAE 21 - Apr - 2024 25 - Apr - 2024 4987.5 GBP
Paris , France 21 - Apr - 2024 25 - Apr - 2024 6700 GBP
Hong Kong , Hong Kong 21 - Apr - 2024 25 - Apr - 2024 8500 GBP
Amsterdam , Netherlands 28 - Apr - 2024 2 - May - 2024 8100 GBP
Dubai , UAE 12 - May - 2024 16 - May - 2024 4987.5 GBP
Paris , France 12 - May - 2024 16 - May - 2024 6700 GBP
Hong Kong , Hong Kong 12 - May - 2024 16 - May - 2024 8500 GBP
Dubai , UAE 5 - May - 2024 9 - May - 2024 4987.5 GBP
Paris , France 5 - May - 2024 9 - May - 2024 6700 GBP
Hong Kong , Hong Kong 5 - May - 2024 9 - May - 2024 8500 GBP
Istanbul , Turkey 19 - May - 2024 23 - May - 2024 4700 GBP
Bali , Indonesia 19 - May - 2024 23 - May - 2024 8100 GBP
Singapore , Singapore 19 - May - 2024 23 - May - 2024 7500 GBP
Washington , United States 19 - May - 2024 23 - May - 2024 11000 GBP
Kuala Lumpur , Malaysia 26 - May - 2024 30 - May - 2024 4750 GBP
Rome , Italy 26 - May - 2024 30 - May - 2024 7300 GBP
Barcelona , Spain 26 - May - 2024 30 - May - 2024 6950 GBP
Zurich , Switzerland 26 - May - 2024 30 - May - 2024 7950 GBP
London , UK 5 - May - 2024 9 - May - 2024 4950 GBP
Madrid , Spain 5 - May - 2024 9 - May - 2024 6950 GBP
Munich , Germany 5 - May - 2024 9 - May - 2024 7900 GBP
Berlin , Germany 5 - May - 2024 9 - May - 2024 7900 GBP
New York , United States 5 - May - 2024 9 - May - 2024 10900 GBP
Kuala Lumpur , Malaysia 5 - May - 2024 9 - May - 2024 4750 GBP
Rome , Italy 5 - May - 2024 9 - May - 2024 7300 GBP
Barcelona , Spain 5 - May - 2024 9 - May - 2024 6950 GBP
Zurich , Switzerland 5 - May - 2024 9 - May - 2024 7950 GBP
Amsterdam , Netherlands 5 - May - 2024 9 - May - 2024 8100 GBP
London , UK 9 - Jun - 2024 13 - Jun - 2024 4950 GBP
Madrid , Spain 9 - Jun - 2024 13 - Jun - 2024 6950 GBP
Munich , Germany 9 - Jun - 2024 13 - Jun - 2024 7900 GBP
Berlin , Germany 9 - Jun - 2024 13 - Jun - 2024 7900 GBP
New York , United States 9 - Jun - 2024 13 - Jun - 2024 10900 GBP
Kuala Lumpur , Malaysia 16 - Jun - 2024 20 - Jun - 2024 4750 GBP
Rome , Italy 16 - Jun - 2024 20 - Jun - 2024 7300 GBP
Barcelona , Spain 16 - Jun - 2024 20 - Jun - 2024 6950 GBP
Zurich , Switzerland 16 - Jun - 2024 20 - Jun - 2024 7950 GBP
Istanbul , Turkey 23 - Jun - 2024 27 - Jun - 2024 4700 GBP
Bali , Indonesia 23 - Jun - 2024 27 - Jun - 2024 8100 GBP
Singapore , Singapore 23 - Jun - 2024 27 - Jun - 2024 7500 GBP
Washington , United States 23 - Jun - 2024 27 - Jun - 2024 11000 GBP
Dubai , UAE 2 - Jun - 2024 6 - Jun - 2024 4987.5 GBP
Paris , France 2 - Jun - 2024 6 - Jun - 2024 6700 GBP
Hong Kong , Hong Kong 2 - Jun - 2024 6 - Jun - 2024 8500 GBP
Amsterdam , Netherlands 9 - Jun - 2024 13 - Jun - 2024 8100 GBP
Dubai , UAE 7 - Jul - 2024 11 - Jul - 2024 4987.5 GBP
Paris , France 7 - Jul - 2024 11 - Jul - 2024 6700 GBP
Hong Kong , Hong Kong 7 - Jul - 2024 11 - Jul - 2024 8500 GBP
Dubai , UAE 14 - Jul - 2024 18 - Jul - 2024 4987.5 GBP
Paris , France 14 - Jul - 2024 18 - Jul - 2024 6700 GBP
Hong Kong , Hong Kong 14 - Jul - 2024 18 - Jul - 2024 8500 GBP
Dubai , UAE 21 - Jul - 2024 25 - Jul - 2024 4987.5 GBP
Paris , France 21 - Jul - 2024 25 - Jul - 2024 6700 GBP
Hong Kong , Hong Kong 21 - Jul - 2024 25 - Jul - 2024 8500 GBP
Kuala Lumpur , Malaysia 28 - Jul - 2024 1 - Aug - 2024 4750 GBP
Rome , Italy 28 - Jul - 2024 1 - Aug - 2024 7300 GBP
Barcelona , Spain 28 - Jul - 2024 1 - Aug - 2024 6950 GBP
Zurich , Switzerland 28 - Jul - 2024 1 - Aug - 2024 7950 GBP
London , UK 14 - Jul - 2024 18 - Jul - 2024 4950 GBP
Madrid , Spain 14 - Jul - 2024 18 - Jul - 2024 6950 GBP
Munich , Germany 14 - Jul - 2024 18 - Jul - 2024 7900 GBP
Berlin , Germany 14 - Jul - 2024 18 - Jul - 2024 7900 GBP
New York , United States 14 - Jul - 2024 18 - Jul - 2024 10900 GBP
London , UK 21 - Jul - 2024 25 - Jul - 2024 4950 GBP
Madrid , Spain 21 - Jul - 2024 25 - Jul - 2024 6950 GBP
Munich , Germany 21 - Jul - 2024 25 - Jul - 2024 7900 GBP
Berlin , Germany 21 - Jul - 2024 25 - Jul - 2024 7900 GBP
New York , United States 21 - Jul - 2024 25 - Jul - 2024 10900 GBP
Kuala Lumpur , Malaysia 14 - Jul - 2024 18 - Jul - 2024 4750 GBP
Rome , Italy 14 - Jul - 2024 18 - Jul - 2024 7300 GBP
Barcelona , Spain 14 - Jul - 2024 18 - Jul - 2024 6950 GBP
Zurich , Switzerland 14 - Jul - 2024 18 - Jul - 2024 7950 GBP
Kuala Lumpur , Malaysia 21 - Jul - 2024 25 - Jul - 2024 4750 GBP
Rome , Italy 21 - Jul - 2024 25 - Jul - 2024 7300 GBP
Barcelona , Spain 21 - Jul - 2024 25 - Jul - 2024 6950 GBP
Zurich , Switzerland 21 - Jul - 2024 25 - Jul - 2024 7950 GBP
Amsterdam , Netherlands 14 - Jul - 2024 18 - Jul - 2024 8100 GBP
Amsterdam , Netherlands 21 - Jul - 2024 25 - Jul - 2024 8100 GBP
London , UK 4 - Aug - 2024 8 - Aug - 2024 4950 GBP
Madrid , Spain 4 - Aug - 2024 8 - Aug - 2024 6950 GBP
Munich , Germany 4 - Aug - 2024 8 - Aug - 2024 7900 GBP
Berlin , Germany 4 - Aug - 2024 8 - Aug - 2024 7900 GBP
New York , United States 4 - Aug - 2024 8 - Aug - 2024 10900 GBP
Kuala Lumpur , Malaysia 11 - Aug - 2024 15 - Aug - 2024 4750 GBP
Rome , Italy 11 - Aug - 2024 15 - Aug - 2024 7300 GBP
Barcelona , Spain 11 - Aug - 2024 15 - Aug - 2024 6950 GBP
Zurich , Switzerland 11 - Aug - 2024 15 - Aug - 2024 7950 GBP
Istanbul , Turkey 18 - Aug - 2024 22 - Aug - 2024 4700 GBP
Bali , Indonesia 18 - Aug - 2024 22 - Aug - 2024 8100 GBP
Singapore , Singapore 18 - Aug - 2024 22 - Aug - 2024 7500 GBP
Washington , United States 18 - Aug - 2024 22 - Aug - 2024 11000 GBP
Dubai , UAE 25 - Aug - 2024 29 - Aug - 2024 4987.5 GBP
Paris , France 25 - Aug - 2024 29 - Aug - 2024 6700 GBP
Hong Kong , Hong Kong 25 - Aug - 2024 29 - Aug - 2024 8500 GBP
Amsterdam , Netherlands 4 - Aug - 2024 8 - Aug - 2024 8100 GBP
Dubai , UAE 22 - Sep - 2024 26 - Sep - 2024 4987.5 GBP
Paris , France 22 - Sep - 2024 26 - Sep - 2024 6700 GBP
Hong Kong , Hong Kong 22 - Sep - 2024 26 - Sep - 2024 8500 GBP
Dubai , UAE 1 - Sep - 2024 5 - Sep - 2024 4987.5 GBP
Paris , France 1 - Sep - 2024 5 - Sep - 2024 6700 GBP
Hong Kong , Hong Kong 1 - Sep - 2024 5 - Sep - 2024 8500 GBP
Istanbul , Turkey 8 - Sep - 2024 12 - Sep - 2024 4700 GBP
Bali , Indonesia 8 - Sep - 2024 12 - Sep - 2024 8100 GBP
Singapore , Singapore 8 - Sep - 2024 12 - Sep - 2024 7500 GBP
Washington , United States 8 - Sep - 2024 12 - Sep - 2024 11000 GBP
Kuala Lumpur , Malaysia 15 - Sep - 2024 19 - Sep - 2024 4750 GBP
Rome , Italy 15 - Sep - 2024 19 - Sep - 2024 7300 GBP
Barcelona , Spain 15 - Sep - 2024 19 - Sep - 2024 6950 GBP
Zurich , Switzerland 15 - Sep - 2024 19 - Sep - 2024 7950 GBP
London , UK 1 - Sep - 2024 5 - Sep - 2024 4950 GBP
Madrid , Spain 1 - Sep - 2024 5 - Sep - 2024 6950 GBP
Munich , Germany 1 - Sep - 2024 5 - Sep - 2024 7900 GBP
Berlin , Germany 1 - Sep - 2024 5 - Sep - 2024 7900 GBP
New York , United States 1 - Sep - 2024 5 - Sep - 2024 10900 GBP
Kuala Lumpur , Malaysia 1 - Sep - 2024 5 - Sep - 2024 4750 GBP
Rome , Italy 1 - Sep - 2024 5 - Sep - 2024 7300 GBP
Barcelona , Spain 1 - Sep - 2024 5 - Sep - 2024 6950 GBP
Zurich , Switzerland 1 - Sep - 2024 5 - Sep - 2024 7950 GBP
Amsterdam , Netherlands 1 - Sep - 2024 5 - Sep - 2024 8100 GBP
London , UK 20 - Oct - 2024 24 - Oct - 2024 4950 GBP
Madrid , Spain 20 - Oct - 2024 24 - Oct - 2024 6950 GBP
Munich , Germany 20 - Oct - 2024 24 - Oct - 2024 7900 GBP
Berlin , Germany 20 - Oct - 2024 24 - Oct - 2024 7900 GBP
New York , United States 20 - Oct - 2024 24 - Oct - 2024 10900 GBP
Kuala Lumpur , Malaysia 27 - Oct - 2024 31 - Oct - 2024 4750 GBP
Rome , Italy 27 - Oct - 2024 31 - Oct - 2024 7300 GBP
Barcelona , Spain 27 - Oct - 2024 31 - Oct - 2024 6950 GBP
Zurich , Switzerland 27 - Oct - 2024 31 - Oct - 2024 7950 GBP
Istanbul , Turkey 6 - Oct - 2024 10 - Oct - 2024 4700 GBP
Bali , Indonesia 6 - Oct - 2024 10 - Oct - 2024 8100 GBP
Singapore , Singapore 6 - Oct - 2024 10 - Oct - 2024 7500 GBP
Washington , United States 6 - Oct - 2024 10 - Oct - 2024 11000 GBP
Dubai , UAE 13 - Oct - 2024 17 - Oct - 2024 4987.5 GBP
Paris , France 13 - Oct - 2024 17 - Oct - 2024 6700 GBP
Hong Kong , Hong Kong 13 - Oct - 2024 17 - Oct - 2024 8500 GBP
Amsterdam , Netherlands 20 - Oct - 2024 24 - Oct - 2024 8100 GBP
Dubai , UAE 17 - Nov - 2024 21 - Nov - 2024 4987.5 GBP
Paris , France 17 - Nov - 2024 21 - Nov - 2024 6700 GBP
Hong Kong , Hong Kong 17 - Nov - 2024 21 - Nov - 2024 8500 GBP
Dubai , UAE 24 - Nov - 2024 28 - Nov - 2024 4987.5 GBP
Paris , France 24 - Nov - 2024 28 - Nov - 2024 6700 GBP
Hong Kong , Hong Kong 24 - Nov - 2024 28 - Nov - 2024 8500 GBP
Istanbul , Turkey 3 - Nov - 2024 7 - Nov - 2024 4700 GBP
Bali , Indonesia 3 - Nov - 2024 7 - Nov - 2024 8100 GBP
Singapore , Singapore 3 - Nov - 2024 7 - Nov - 2024 7500 GBP
Washington , United States 3 - Nov - 2024 7 - Nov - 2024 11000 GBP
Kuala Lumpur , Malaysia 10 - Nov - 2024 14 - Nov - 2024 4750 GBP
Rome , Italy 10 - Nov - 2024 14 - Nov - 2024 7300 GBP
Barcelona , Spain 10 - Nov - 2024 14 - Nov - 2024 6950 GBP
Zurich , Switzerland 10 - Nov - 2024 14 - Nov - 2024 7950 GBP
London , UK 24 - Nov - 2024 28 - Nov - 2024 4950 GBP
Madrid , Spain 24 - Nov - 2024 28 - Nov - 2024 6950 GBP
Munich , Germany 24 - Nov - 2024 28 - Nov - 2024 7900 GBP
Berlin , Germany 24 - Nov - 2024 28 - Nov - 2024 7900 GBP
New York , United States 24 - Nov - 2024 28 - Nov - 2024 10900 GBP
Kuala Lumpur , Malaysia 24 - Nov - 2024 28 - Nov - 2024 4750 GBP
Rome , Italy 24 - Nov - 2024 28 - Nov - 2024 7300 GBP
Barcelona , Spain 24 - Nov - 2024 28 - Nov - 2024 6950 GBP
Zurich , Switzerland 24 - Nov - 2024 28 - Nov - 2024 7950 GBP
Amsterdam , Netherlands 24 - Nov - 2024 28 - Nov - 2024 8100 GBP
London , UK 15 - Dec - 2024 19 - Dec - 2024 4950 GBP
Madrid , Spain 15 - Dec - 2024 19 - Dec - 2024 6950 GBP
Munich , Germany 15 - Dec - 2024 19 - Dec - 2024 7900 GBP
Berlin , Germany 15 - Dec - 2024 19 - Dec - 2024 7900 GBP
New York , United States 15 - Dec - 2024 19 - Dec - 2024 10900 GBP
Kuala Lumpur , Malaysia 22 - Dec - 2024 26 - Dec - 2024 4750 GBP
Rome , Italy 22 - Dec - 2024 26 - Dec - 2024 7300 GBP
Barcelona , Spain 22 - Dec - 2024 26 - Dec - 2024 6950 GBP
Zurich , Switzerland 22 - Dec - 2024 26 - Dec - 2024 7950 GBP
Istanbul , Turkey 8 - Dec - 2024 12 - Dec - 2024 4700 GBP
Bali , Indonesia 8 - Dec - 2024 12 - Dec - 2024 8100 GBP
Singapore , Singapore 8 - Dec - 2024 12 - Dec - 2024 7500 GBP
Washington , United States 8 - Dec - 2024 12 - Dec - 2024 11000 GBP
Dubai , UAE 1 - Dec - 2024 5 - Dec - 2024 4987.5 GBP
Paris , France 1 - Dec - 2024 5 - Dec - 2024 6700 GBP
Hong Kong , Hong Kong 1 - Dec - 2024 5 - Dec - 2024 8500 GBP
Amsterdam , Netherlands 15 - Dec - 2024 19 - Dec - 2024 8100 GBP

Course Syllabus

Introduction

This course intends to enhance delegates ability to negotiate effectively - a critical competency in both work and life situations. It will equip them with a range of communication, interpersonal skills, and appreciation of the elements of planning and objective setting in negotiations. There will be an opportunity for delegates to carry out a self-assessment of their skills in key areas of negotiation including team negotiations.

This course covers the key stages of negotiation, considers how disputes arise, and provides delegates with the skills to follow a structured process. The delegates will be introduced to different negotiation styles, tactics and at the same time learn how to recognise and counter them.

The course will feature:

  • The key stages in the negotiation process
  • The terms associated with the strategy for negotiation
  • Tactics and ploys which may be used against you in negotiation
  • The importance of team dynamics when negotiating
  • Effective negotiation strategies during practical exercises

Objectives

  • Demonstrate their understanding of the significance of planning and objective setting
  • Describe how to achieve ‘win-win’ outcomes within the bargaining process
  • Identify the causes of disagreements & disputes
  • Understand the impact dispute may have on relationships over the long term
  • Describe the use of strategies to resolve the causes of disputes

Content

Day One

Fundamentals of Negotiation

  • Negotiation defined
  • Disputes and the need for resolution
  • Place of negotiation in the contractual resolution process
  • Commercial impact of the breakdown of negotiations
  • Best Alternative To a Negotiated Agreement (BATNA)
  • The four phase process of negotiation
Day Two

The Negotiator’s Toolbox

  • Preparation
  • Information needs
  • Drafting your proposal which will open the discussion
  • The negotiation discussion phase
  • Bargain and Close
  • Negotiating position setting
Day Three

Negotiating Styles, Tactics and Ploys

  • Cultural & international issues
  • Red, Purple & Blue negotiators
  • Non-verbal communication and the interpretation of body language
  • Make time your friend
  • Silence and ploys as tactics and how to respond effectively
Day Four

Personal Fitness and Dealing with Difficult Negotiations

  • Interests, positions and escalation
  • Stakeholder power behind the interests in negotiation
  • Negotiator as a Mediator
  • Team negotiations
  • Proposals and persuasion
Day Five

Putting it all into practice

  • Negotiation case study
  • Team allocation and simulation exercise
  • Analysis of performance
  • The Do’s and Don’ts of Negotiating
  • Improving what we do - action planning

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