/  Performance Management - Setting Objectives and Conducting Appraisals Training

Performance Management - Setting Objectives and Conducting Appraisals Training

BMC Training provides a training course in Performance Management - Setting Objectives and Conducting Appraisals in Human Resource Management

Course Title
Venue
Start Date
End Date
  • London
    22 - 9 - 2019
    26 - 9 - 2019
  • Madrid
    22 - 9 - 2019
    26 - 9 - 2019
  • Munich
    22 - 9 - 2019
    26 - 9 - 2019
  • Berlin
    22 - 9 - 2019
    26 - 9 - 2019
  • New York
    22 - 9 - 2019
    26 - 9 - 2019
  • Istanbul
    20 - 10 - 2019
    24 - 10 - 2019
  • Bali
    20 - 10 - 2019
    24 - 10 - 2019
  • Singapore
    20 - 10 - 2019
    24 - 10 - 2019
  • Washington
    20 - 10 - 2019
    24 - 10 - 2019
  • Kuala Lumpur
    27 - 10 - 2019
    31 - 10 - 2019
  • Rome
    27 - 10 - 2019
    31 - 10 - 2019
  • Rome
    27 - 10 - 2019
    31 - 10 - 2019
  • Barcelona
    27 - 10 - 2019
    31 - 10 - 2019
  • Zurich
    27 - 10 - 2019
    31 - 10 - 2019
  • Dubai
    6 - 10 - 2019
    10 - 10 - 2019
  • Paris
    6 - 10 - 2019
    10 - 10 - 2019
  • Hong Kong
    6 - 10 - 2019
    10 - 10 - 2019
  • London
    13 - 10 - 2019
    17 - 10 - 2019
  • Madrid
    13 - 10 - 2019
    17 - 10 - 2019
  • Munich
    13 - 10 - 2019
    17 - 10 - 2019
  • Berlin
    13 - 10 - 2019
    17 - 10 - 2019
  • New York
    13 - 10 - 2019
    17 - 10 - 2019
  • London
    17 - 11 - 2019
    21 - 11 - 2019
  • Madrid
    17 - 11 - 2019
    21 - 11 - 2019
  • Munich
    17 - 11 - 2019
    21 - 11 - 2019
  • Berlin
    17 - 11 - 2019
    21 - 11 - 2019
  • New York
    17 - 11 - 2019
    21 - 11 - 2019
  • Dubai
    24 - 11 - 2019
    28 - 11 - 2019
  • Paris
    24 - 11 - 2019
    28 - 11 - 2019
  • Hong Kong
    24 - 11 - 2019
    28 - 11 - 2019
  • Kuala Lumpur
    3 - 11 - 2019
    7 - 11 - 2019
  • Rome
    3 - 11 - 2019
    7 - 11 - 2019
  • Rome
    3 - 11 - 2019
    7 - 11 - 2019
  • Barcelona
    3 - 11 - 2019
    7 - 11 - 2019
  • Zurich
    3 - 11 - 2019
    7 - 11 - 2019
  • Istanbul
    10 - 11 - 2019
    14 - 11 - 2019
  • Bali
    10 - 11 - 2019
    14 - 11 - 2019
  • Singapore
    10 - 11 - 2019
    14 - 11 - 2019
  • Washington
    10 - 11 - 2019
    14 - 11 - 2019
  • Dubai
    10 - 11 - 2019
    14 - 11 - 2019
  • Paris
    10 - 11 - 2019
    14 - 11 - 2019
  • Hong Kong
    10 - 11 - 2019
    14 - 11 - 2019
  • Istanbul
    15 - 12 - 2019
    19 - 12 - 2019
  • Bali
    15 - 12 - 2019
    19 - 12 - 2019
  • Singapore
    15 - 12 - 2019
    19 - 12 - 2019
  • Washington
    15 - 12 - 2019
    19 - 12 - 2019
  • Kuala Lumpur
    22 - 12 - 2019
    26 - 12 - 2019
  • Rome
    22 - 12 - 2019
    26 - 12 - 2019
  • Rome
    22 - 12 - 2019
    26 - 12 - 2019
  • Barcelona
    22 - 12 - 2019
    26 - 12 - 2019
  • Zurich
    22 - 12 - 2019
    26 - 12 - 2019
  • Dubai
    8 - 12 - 2019
    12 - 12 - 2019
  • Paris
    8 - 12 - 2019
    12 - 12 - 2019
  • Hong Kong
    8 - 12 - 2019
    12 - 12 - 2019
  • London
    1 - 12 - 2019
    5 - 12 - 2019
  • Madrid
    1 - 12 - 2019
    5 - 12 - 2019
  • Munich
    1 - 12 - 2019
    5 - 12 - 2019
  • Berlin
    1 - 12 - 2019
    5 - 12 - 2019
  • New York
    1 - 12 - 2019
    5 - 12 - 2019

Introduction

Line managers and supervisors who are held accountable for the performance of the organization and its employees and Human Resources professionals who are responsible for the design and implementation of performance management systems.

Objectives

  • Explain performance management - definitions, aims and developments.
  • Develop tangible and intangible measures of performance.
  • Establish business based objectives - including SMART targets and measures.
  • Explain the performance management cycle and how to manage it.
  • Complete the performance management cycle including end of year reviews, using competencies and various rewards programs.

Content

Day One

Performance Management – Introduction and Definitions

  • Objectives of Performance Management
  • Key Terms and Uses
  • Corporate Values - Their Importance
  • The Nokia Story
  • The Annual Performance Cycle - Overview
  • Performance Management - The Mistakes

Day Two

Establishing Effective Objectives

  • Cascading - Vision, Mission and Strategies
  • Performance Criteria - 3 Types
  • The Impact of Critical Success Factors on Performance
  • Key Result Areas
  • Key Performance Indicators (KPIs) and Units of Measure
  • Financial and Non-Financial KPIs
  • SMART Criteria - Establishing Individual Goals and Measures
  • Measuring the Semi-Tangible Factors/Competencies

Day Three

Managing Performance

  • Statistics on People and Performance
  • Continuous Reviews and Assessments
  • Performance Gaps
  • Common Causes of Poor Performance
  • Measuring Performance - Scoring Systems
  • Tips for Improving Performance
  • Importance of Communication in Performance Management

Day Four

The Importance of Coaching

  • Coaching Responsibilities
  • Benefits of Good Coaching
  • Characteristics of a Good Coach
  • Elements of a Good Coaching Session
  • Five Steps of Coaching for Optimal Performance

Day Five

Conducting Effective Performance Appraisals

  • Planning Performance Appraisals
  • Preparing for the Appraisal
  • Avoiding the"But" Trap
  • Objective not Subjective
  • Conducting Effective Appraisal Meetings
  • Common Appraisal Errors
  • Roles of Employees and Managers

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