/  Quality Assurance and Quality Control - Using ISO9001 as a framework Training

Quality Assurance and Quality Control - Using ISO9001 as a framework Training

BMC Training provides a training course in Quality Assurance and Quality Control - Using ISO9001 as a framework in Management and Leadership

Course Title
Venue
Start Date
End Date
  • London
    26 - 9 - 2021
    30 - 9 - 2021
  • Madrid
    26 - 9 - 2021
    30 - 9 - 2021
  • Berlin
    26 - 9 - 2021
    30 - 9 - 2021
  • Istanbul
    17 - 10 - 2021
    21 - 10 - 2021
  • Kuala Lumpur
    24 - 10 - 2021
    28 - 10 - 2021
  • Rome
    24 - 10 - 2021
    28 - 10 - 2021
  • Barcelona
    24 - 10 - 2021
    28 - 10 - 2021
  • Zurich
    24 - 10 - 2021
    28 - 10 - 2021
  • Dubai
    3 - 10 - 2021
    7 - 10 - 2021
  • Paris
    3 - 10 - 2021
    7 - 10 - 2021
  • London
    10 - 10 - 2021
    14 - 10 - 2021
  • Madrid
    10 - 10 - 2021
    14 - 10 - 2021
  • Berlin
    10 - 10 - 2021
    14 - 10 - 2021
  • London
    21 - 11 - 2021
    25 - 11 - 2021
  • Madrid
    21 - 11 - 2021
    25 - 11 - 2021
  • Berlin
    21 - 11 - 2021
    25 - 11 - 2021
  • Kuala Lumpur
    7 - 11 - 2021
    11 - 11 - 2021
  • Rome
    7 - 11 - 2021
    11 - 11 - 2021
  • Barcelona
    7 - 11 - 2021
    11 - 11 - 2021
  • Zurich
    7 - 11 - 2021
    11 - 11 - 2021
  • Istanbul
    14 - 11 - 2021
    18 - 11 - 2021
  • Dubai
    14 - 11 - 2021
    18 - 11 - 2021
  • Paris
    14 - 11 - 2021
    18 - 11 - 2021
  • Istanbul
    13 - 12 - 2021
    17 - 12 - 2021
  • Istanbul
    19 - 12 - 2021
    23 - 12 - 2021
  • Kuala Lumpur
    26 - 12 - 2021
    30 - 12 - 2021
  • Rome
    26 - 12 - 2021
    30 - 12 - 2021
  • Barcelona
    26 - 12 - 2021
    30 - 12 - 2021
  • Zurich
    26 - 12 - 2021
    30 - 12 - 2021
  • Dubai
    12 - 12 - 2021
    16 - 12 - 2021
  • Paris
    12 - 12 - 2021
    16 - 12 - 2021
  • London
    5 - 12 - 2021
    9 - 12 - 2021
  • Madrid
    5 - 12 - 2021
    9 - 12 - 2021
  • Berlin
    5 - 12 - 2021
    9 - 12 - 2021
  • London
    13 - 12 - 2021
    17 - 12 - 2021
  • Madrid
    13 - 12 - 2021
    17 - 12 - 2021
  • Berlin
    13 - 12 - 2021
    17 - 12 - 2021
  • Dubai
    13 - 12 - 2021
    17 - 12 - 2021
  • Paris
    13 - 12 - 2021
    17 - 12 - 2021

Introduction

In the global marketplace of today, organizations are challenged to deliver quality products and services that meet customer expectations. To achieve this, an organization must define and manage processes that assure quality outputs at every step of product realization. A quality management system formalizes specific techniques for process monitoring, control, measurement and improvement. Internal and third-party auditing provide assurance that quality management systems are maintained and improved. This programme emphasizes:

  • The process approach to management
  • The management system approach to quality assurance
  • Effective design and monitoring of controls
  • Techniques for process improvement
  • Establishing and maintaining an effective internal audit programme

objectives

Process Definition and Management

  • The organization as a set of related processes
  • Introduction to quality management systems
  • The ISO9001 framework
  • Operating a quality management system
    • Customer focus
    • The value chain
    • Insourcing and outsourcing

Contents

Day One

Designing and Implementing Controls

  • Defining the control environment
  • Planning and goal setting
  • Delegation of roles, responsibilities and authorities
  • Communication and teamwork
  • Quality assurance of the system

Day Two

Designing and Implementing Controls

  • Defining the control environment
  • Planning and goal setting
  • Delegation of roles, responsibilities and authorities
  • Communication and teamwork
  • Quality assurance of the system

Day Three

Performance Monitoring, Quality Assurance and Analysis

  • Measurement and monitoring of processes
  • Measurement and monitoring of products
  • Measurement and monitoring the satisfaction of interested parties
  • Analysis and reporting of data
  • Continual improvement of a quality management system
  • Continual improvement of the organisation

Day Four

Improvement

  • Benchmarking against “best-in-class” organizations
  • Self assessment of quality management maturity
  • Managing and Planning an internal audit – best practice in line with ISO19011

Day Five

Internal Audit as a Management Tool

  • Auditing in practice
  • Audit reporting and feedback to top management – best practice in line with ISO DTS 17022
  • Selecting and working with third-party auditors from Certification/Registration Bodies – ISO1702

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