/  Quality Assurance and Quality Control - Using ISO9001 as a framework Training

Quality Assurance and Quality Control - Using ISO9001 as a framework Training

BMC Training provides a training course in Quality Assurance and Quality Control - Using ISO9001 as a framework in Management and Leadership

Course Title
Venue
Start Date
End Date
  • London
    27 - 1 - 2019
    31 - 1 - 2019
  • Madrid
    27 - 1 - 2019
    31 - 1 - 2019
  • Munich
    27 - 1 - 2019
    31 - 1 - 2019
  • Berlin
    27 - 1 - 2019
    31 - 1 - 2019
  • Dubai
    20 - 1 - 2019
    24 - 1 - 2019
  • Paris
    20 - 1 - 2019
    24 - 1 - 2019
  • Hong Kong
    20 - 1 - 2019
    24 - 1 - 2019
  • Kuala Lumpur
    13 - 1 - 2019
    17 - 1 - 2019
  • Rome
    13 - 1 - 2019
    17 - 1 - 2019
  • Rome
    13 - 1 - 2019
    17 - 1 - 2019
  • Barcelona
    13 - 1 - 2019
    17 - 1 - 2019
  • Zurich
    13 - 1 - 2019
    17 - 1 - 2019
  • Istanbul
    6 - 1 - 2019
    10 - 1 - 2019
  • Bali
    6 - 1 - 2019
    10 - 1 - 2019
  • Singapore
    6 - 1 - 2019
    10 - 1 - 2019
  • Istanbul
    24 - 2 - 2019
    28 - 2 - 2019
  • Bali
    24 - 2 - 2019
    28 - 2 - 2019
  • Singapore
    24 - 2 - 2019
    28 - 2 - 2019
  • Kuala Lumpur
    17 - 2 - 2019
    21 - 2 - 2019
  • Rome
    17 - 2 - 2019
    21 - 2 - 2019
  • Rome
    17 - 2 - 2019
    21 - 2 - 2019
  • Barcelona
    17 - 2 - 2019
    21 - 2 - 2019
  • Zurich
    17 - 2 - 2019
    21 - 2 - 2019
  • Dubai
    10 - 2 - 2019
    14 - 2 - 2019
  • Paris
    10 - 2 - 2019
    14 - 2 - 2019
  • Hong Kong
    10 - 2 - 2019
    14 - 2 - 2019
  • London
    3 - 2 - 2019
    7 - 2 - 2019
  • Madrid
    3 - 2 - 2019
    7 - 2 - 2019
  • Munich
    3 - 2 - 2019
    7 - 2 - 2019
  • Berlin
    3 - 2 - 2019
    7 - 2 - 2019
  • London
    17 - 3 - 2019
    21 - 3 - 2019
  • Madrid
    17 - 3 - 2019
    21 - 3 - 2019
  • Munich
    17 - 3 - 2019
    21 - 3 - 2019
  • Berlin
    17 - 3 - 2019
    21 - 3 - 2019
  • Dubai
    10 - 3 - 2019
    14 - 3 - 2019
  • Paris
    10 - 3 - 2019
    14 - 3 - 2019
  • Hong Kong
    10 - 3 - 2019
    14 - 3 - 2019
  • Kuala Lumpur
    3 - 3 - 2019
    7 - 3 - 2019
  • Rome
    3 - 3 - 2019
    7 - 3 - 2019
  • Rome
    3 - 3 - 2019
    7 - 3 - 2019
  • Barcelona
    3 - 3 - 2019
    7 - 3 - 2019
  • Zurich
    3 - 3 - 2019
    7 - 3 - 2019
  • Istanbul
    24 - 3 - 2019
    28 - 3 - 2019
  • Bali
    24 - 3 - 2019
    28 - 3 - 2019
  • Singapore
    24 - 3 - 2019
    28 - 3 - 2019
  • Istanbul
    28 - 4 - 2019
    2 - 5 - 2019
  • Bali
    28 - 4 - 2019
    2 - 5 - 2019
  • Singapore
    28 - 4 - 2019
    2 - 5 - 2019
  • Kuala Lumpur
    7 - 4 - 2019
    11 - 4 - 2019
  • Rome
    7 - 4 - 2019
    11 - 4 - 2019
  • Rome
    7 - 4 - 2019
    11 - 4 - 2019
  • Barcelona
    7 - 4 - 2019
    11 - 4 - 2019
  • Zurich
    7 - 4 - 2019
    11 - 4 - 2019
  • Dubai
    14 - 4 - 2019
    18 - 4 - 2019
  • Paris
    14 - 4 - 2019
    18 - 4 - 2019
  • Hong Kong
    14 - 4 - 2019
    18 - 4 - 2019
  • London
    21 - 4 - 2019
    25 - 4 - 2019
  • Madrid
    21 - 4 - 2019
    25 - 4 - 2019
  • Munich
    21 - 4 - 2019
    25 - 4 - 2019
  • Berlin
    21 - 4 - 2019
    25 - 4 - 2019
  • London
    12 - 5 - 2019
    16 - 5 - 2019
  • Madrid
    12 - 5 - 2019
    16 - 5 - 2019
  • Munich
    12 - 5 - 2019
    16 - 5 - 2019
  • Berlin
    12 - 5 - 2019
    16 - 5 - 2019
  • Dubai
    5 - 5 - 2019
    9 - 5 - 2019
  • Paris
    5 - 5 - 2019
    9 - 5 - 2019
  • Hong Kong
    5 - 5 - 2019
    9 - 5 - 2019
  • Kuala Lumpur
    19 - 5 - 2019
    23 - 5 - 2019
  • Rome
    19 - 5 - 2019
    23 - 5 - 2019
  • Rome
    19 - 5 - 2019
    23 - 5 - 2019
  • Barcelona
    19 - 5 - 2019
    23 - 5 - 2019
  • Zurich
    19 - 5 - 2019
    23 - 5 - 2019
  • Istanbul
    26 - 5 - 2019
    30 - 5 - 2019
  • Bali
    26 - 5 - 2019
    30 - 5 - 2019
  • Singapore
    26 - 5 - 2019
    30 - 5 - 2019
  • Istanbul
    9 - 6 - 2019
    13 - 6 - 2019
  • Bali
    9 - 6 - 2019
    13 - 6 - 2019
  • Singapore
    9 - 6 - 2019
    13 - 6 - 2019
  • Kuala Lumpur
    16 - 6 - 2019
    20 - 6 - 2019
  • Rome
    16 - 6 - 2019
    20 - 6 - 2019
  • Rome
    16 - 6 - 2019
    20 - 6 - 2019
  • Barcelona
    16 - 6 - 2019
    20 - 6 - 2019
  • Zurich
    16 - 6 - 2019
    20 - 6 - 2019
  • Dubai
    23 - 6 - 2019
    27 - 6 - 2019
  • Paris
    23 - 6 - 2019
    27 - 6 - 2019
  • Hong Kong
    23 - 6 - 2019
    27 - 6 - 2019
  • London
    2 - 6 - 2019
    6 - 6 - 2019
  • Madrid
    2 - 6 - 2019
    6 - 6 - 2019
  • Munich
    2 - 6 - 2019
    6 - 6 - 2019
  • Berlin
    2 - 6 - 2019
    6 - 6 - 2019
  • London
    7 - 7 - 2019
    11 - 7 - 2019
  • Madrid
    7 - 7 - 2019
    11 - 7 - 2019
  • Munich
    7 - 7 - 2019
    11 - 7 - 2019
  • Berlin
    7 - 7 - 2019
    11 - 7 - 2019
  • Dubai
    14 - 7 - 2019
    18 - 7 - 2019
  • Paris
    14 - 7 - 2019
    18 - 7 - 2019
  • Hong Kong
    14 - 7 - 2019
    18 - 7 - 2019
  • Kuala Lumpur
    21 - 7 - 2019
    25 - 7 - 2019
  • Rome
    21 - 7 - 2019
    25 - 7 - 2019
  • Rome
    21 - 7 - 2019
    25 - 7 - 2019
  • Barcelona
    21 - 7 - 2019
    25 - 7 - 2019
  • Zurich
    21 - 7 - 2019
    25 - 7 - 2019
  • Istanbul
    28 - 7 - 2019
    1 - 8 - 2019
  • Bali
    28 - 7 - 2019
    1 - 8 - 2019
  • Singapore
    28 - 7 - 2019
    1 - 8 - 2019
  • Istanbul
    4 - 8 - 2019
    8 - 8 - 2019
  • Bali
    4 - 8 - 2019
    8 - 8 - 2019
  • Singapore
    4 - 8 - 2019
    8 - 8 - 2019
  • Kuala Lumpur
    11 - 8 - 2019
    15 - 8 - 2019
  • Rome
    11 - 8 - 2019
    15 - 8 - 2019
  • Rome
    11 - 8 - 2019
    15 - 8 - 2019
  • Barcelona
    11 - 8 - 2019
    15 - 8 - 2019
  • Zurich
    11 - 8 - 2019
    15 - 8 - 2019
  • Dubai
    18 - 8 - 2019
    22 - 8 - 2019
  • Paris
    18 - 8 - 2019
    22 - 8 - 2019
  • Hong Kong
    18 - 8 - 2019
    22 - 8 - 2019
  • London
    25 - 8 - 2019
    29 - 8 - 2019
  • Madrid
    25 - 8 - 2019
    29 - 8 - 2019
  • Munich
    25 - 8 - 2019
    29 - 8 - 2019
  • Berlin
    25 - 8 - 2019
    29 - 8 - 2019
  • London
    22 - 9 - 2019
    26 - 9 - 2019
  • Madrid
    22 - 9 - 2019
    26 - 9 - 2019
  • Munich
    22 - 9 - 2019
    26 - 9 - 2019
  • Berlin
    22 - 9 - 2019
    26 - 9 - 2019
  • Dubai
    1 - 9 - 2019
    5 - 9 - 2019
  • Paris
    1 - 9 - 2019
    5 - 9 - 2019
  • Hong Kong
    1 - 9 - 2019
    5 - 9 - 2019
  • Kuala Lumpur
    8 - 9 - 2019
    12 - 9 - 2019
  • Rome
    8 - 9 - 2019
    12 - 9 - 2019
  • Rome
    8 - 9 - 2019
    12 - 9 - 2019
  • Barcelona
    8 - 9 - 2019
    12 - 9 - 2019
  • Zurich
    8 - 9 - 2019
    12 - 9 - 2019
  • Istanbul
    15 - 9 - 2019
    19 - 9 - 2019
  • Bali
    15 - 9 - 2019
    19 - 9 - 2019
  • Singapore
    15 - 9 - 2019
    19 - 9 - 2019
  • Istanbul
    20 - 10 - 2019
    24 - 10 - 2019
  • Bali
    20 - 10 - 2019
    24 - 10 - 2019
  • Singapore
    20 - 10 - 2019
    24 - 10 - 2019
  • Kuala Lumpur
    27 - 10 - 2019
    31 - 10 - 2019
  • Rome
    27 - 10 - 2019
    31 - 10 - 2019
  • Rome
    27 - 10 - 2019
    31 - 10 - 2019
  • Barcelona
    27 - 10 - 2019
    31 - 10 - 2019
  • Zurich
    27 - 10 - 2019
    31 - 10 - 2019
  • Dubai
    6 - 10 - 2019
    10 - 10 - 2019
  • Paris
    6 - 10 - 2019
    10 - 10 - 2019
  • Hong Kong
    6 - 10 - 2019
    10 - 10 - 2019
  • London
    13 - 10 - 2019
    17 - 10 - 2019
  • Madrid
    13 - 10 - 2019
    17 - 10 - 2019
  • Munich
    13 - 10 - 2019
    17 - 10 - 2019
  • Berlin
    13 - 10 - 2019
    17 - 10 - 2019
  • London
    17 - 11 - 2019
    21 - 11 - 2019
  • Madrid
    17 - 11 - 2019
    21 - 11 - 2019
  • Munich
    17 - 11 - 2019
    21 - 11 - 2019
  • Berlin
    17 - 11 - 2019
    21 - 11 - 2019
  • Dubai
    24 - 11 - 2019
    28 - 11 - 2019
  • Paris
    24 - 11 - 2019
    28 - 11 - 2019
  • Hong Kong
    24 - 11 - 2019
    28 - 11 - 2019
  • Kuala Lumpur
    3 - 11 - 2019
    7 - 11 - 2019
  • Rome
    3 - 11 - 2019
    7 - 11 - 2019
  • Rome
    3 - 11 - 2019
    7 - 11 - 2019
  • Barcelona
    3 - 11 - 2019
    7 - 11 - 2019
  • Zurich
    3 - 11 - 2019
    7 - 11 - 2019
  • Istanbul
    10 - 11 - 2019
    14 - 11 - 2019
  • Bali
    10 - 11 - 2019
    14 - 11 - 2019
  • Singapore
    10 - 11 - 2019
    14 - 11 - 2019
  • Istanbul
    15 - 12 - 2019
    19 - 12 - 2019
  • Bali
    15 - 12 - 2019
    19 - 12 - 2019
  • Singapore
    15 - 12 - 2019
    19 - 12 - 2019
  • Kuala Lumpur
    22 - 12 - 2019
    26 - 12 - 2019
  • Rome
    22 - 12 - 2019
    26 - 12 - 2019
  • Rome
    22 - 12 - 2019
    26 - 12 - 2019
  • Barcelona
    22 - 12 - 2019
    26 - 12 - 2019
  • Zurich
    22 - 12 - 2019
    26 - 12 - 2019
  • Dubai
    1 - 12 - 2019
    5 - 12 - 2019
  • Paris
    1 - 12 - 2019
    5 - 12 - 2019
  • Hong Kong
    1 - 12 - 2019
    5 - 12 - 2019
  • London
    8 - 12 - 2019
    12 - 12 - 2019
  • Madrid
    8 - 12 - 2019
    12 - 12 - 2019
  • Munich
    8 - 12 - 2019
    12 - 12 - 2019
  • Berlin
    8 - 12 - 2019
    12 - 12 - 2019

Introduction

In the global marketplace of today, organizations are challenged to deliver quality products and services that meet customer expectations. To achieve this, an organization must define and manage processes that assure quality outputs at every step of product realization. A quality management system formalizes specific techniques for process monitoring, control, measurement and improvement. Internal and third-party auditing provide assurance that quality management systems are maintained and improved. This programme emphasizes:

  • The process approach to management
  • The management system approach to quality assurance
  • Effective design and monitoring of controls
  • Techniques for process improvement
  • Establishing and maintaining an effective internal audit programme

objectives

Process Definition and Management

  • The organization as a set of related processes
  • Introduction to quality management systems
  • The ISO9001 framework
  • Operating a quality management system
    • Customer focus
    • The value chain
    • Insourcing and outsourcing

Contents

Day One

Designing and Implementing Controls

  • Defining the control environment
  • Planning and goal setting
  • Delegation of roles, responsibilities and authorities
  • Communication and teamwork
  • Quality assurance of the system

Day Two

Designing and Implementing Controls

  • Defining the control environment
  • Planning and goal setting
  • Delegation of roles, responsibilities and authorities
  • Communication and teamwork
  • Quality assurance of the system

Day Three

Performance Monitoring, Quality Assurance and Analysis

  • Measurement and monitoring of processes
  • Measurement and monitoring of products
  • Measurement and monitoring the satisfaction of interested parties
  • Analysis and reporting of data
  • Continual improvement of a quality management system
  • Continual improvement of the organisation

Day Four

Improvement

  • Benchmarking against “best-in-class” organizations
  • Self assessment of quality management maturity
  • Managing and Planning an internal audit – best practice in line with ISO19011

Day Five

Internal Audit as a Management Tool

  • Auditing in practice
  • Audit reporting and feedback to top management – best practice in line with ISO DTS 17022
  • Selecting and working with third-party auditors from Certification/Registration Bodies – ISO1702

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