/  Advanced Conflict Resolution and Change Management Strategies Training

Advanced Conflict Resolution and Change Management Strategies Training

BMC Training provides a training course in Advanced Conflict Resolution and Change Management Strategies in Management and Leadership

Course Title
Venue
Start Date
End Date
  • London
    5 - 7 - 2020
    9 - 7 - 2020
  • Madrid
    5 - 7 - 2020
    9 - 7 - 2020
  • Munich
    5 - 7 - 2020
    9 - 7 - 2020
  • Berlin
    5 - 7 - 2020
    9 - 7 - 2020
  • New York
    5 - 7 - 2020
    9 - 7 - 2020
  • Dubai
    12 - 7 - 2020
    16 - 7 - 2020
  • Paris
    12 - 7 - 2020
    16 - 7 - 2020
  • Hong Kong
    12 - 7 - 2020
    16 - 7 - 2020
  • Dubai
    19 - 7 - 2020
    23 - 7 - 2020
  • Paris
    19 - 7 - 2020
    23 - 7 - 2020
  • Hong Kong
    19 - 7 - 2020
    23 - 7 - 2020
  • Istanbul
    26 - 7 - 2020
    30 - 7 - 2020
  • Bali
    26 - 7 - 2020
    30 - 7 - 2020
  • Singapore
    26 - 7 - 2020
    30 - 7 - 2020
  • Washington
    26 - 7 - 2020
    30 - 7 - 2020
  • Dubai
    26 - 7 - 2020
    30 - 7 - 2020
  • Paris
    26 - 7 - 2020
    30 - 7 - 2020
  • Hong Kong
    26 - 7 - 2020
    30 - 7 - 2020
  • Istanbul
    2 - 8 - 2020
    6 - 8 - 2020
  • Bali
    2 - 8 - 2020
    6 - 8 - 2020
  • Singapore
    2 - 8 - 2020
    6 - 8 - 2020
  • Washington
    2 - 8 - 2020
    6 - 8 - 2020
  • Kuala Lumpur
    9 - 8 - 2020
    13 - 8 - 2020
  • Rome
    9 - 8 - 2020
    13 - 8 - 2020
  • Barcelona
    9 - 8 - 2020
    13 - 8 - 2020
  • Zurich
    9 - 8 - 2020
    13 - 8 - 2020
  • Dubai
    16 - 8 - 2020
    20 - 8 - 2020
  • Paris
    16 - 8 - 2020
    20 - 8 - 2020
  • Hong Kong
    16 - 8 - 2020
    20 - 8 - 2020
  • London
    23 - 8 - 2020
    27 - 8 - 2020
  • Madrid
    23 - 8 - 2020
    27 - 8 - 2020
  • Munich
    23 - 8 - 2020
    27 - 8 - 2020
  • Berlin
    23 - 8 - 2020
    27 - 8 - 2020
  • New York
    23 - 8 - 2020
    27 - 8 - 2020
  • London
    27 - 9 - 2020
    1 - 10 - 2020
  • Madrid
    27 - 9 - 2020
    1 - 10 - 2020
  • Munich
    27 - 9 - 2020
    1 - 10 - 2020
  • Berlin
    27 - 9 - 2020
    1 - 10 - 2020
  • New York
    27 - 9 - 2020
    1 - 10 - 2020
  • Dubai
    6 - 9 - 2020
    10 - 9 - 2020
  • Paris
    6 - 9 - 2020
    10 - 9 - 2020
  • Hong Kong
    6 - 9 - 2020
    10 - 9 - 2020
  • Kuala Lumpur
    13 - 9 - 2020
    17 - 9 - 2020
  • Rome
    13 - 9 - 2020
    17 - 9 - 2020
  • Barcelona
    13 - 9 - 2020
    17 - 9 - 2020
  • Zurich
    13 - 9 - 2020
    17 - 9 - 2020
  • Istanbul
    20 - 9 - 2020
    24 - 9 - 2020
  • Bali
    20 - 9 - 2020
    24 - 9 - 2020
  • Singapore
    20 - 9 - 2020
    24 - 9 - 2020
  • Washington
    20 - 9 - 2020
    24 - 9 - 2020
  • Dubai
    20 - 9 - 2020
    24 - 9 - 2020
  • Paris
    20 - 9 - 2020
    24 - 9 - 2020
  • Hong Kong
    20 - 9 - 2020
    24 - 9 - 2020
  • Istanbul
    18 - 10 - 2020
    22 - 10 - 2020
  • Bali
    18 - 10 - 2020
    22 - 10 - 2020
  • Singapore
    18 - 10 - 2020
    22 - 10 - 2020
  • Washington
    18 - 10 - 2020
    22 - 10 - 2020
  • Kuala Lumpur
    25 - 10 - 2020
    29 - 10 - 2020
  • Rome
    25 - 10 - 2020
    29 - 10 - 2020
  • Barcelona
    25 - 10 - 2020
    29 - 10 - 2020
  • Zurich
    25 - 10 - 2020
    29 - 10 - 2020
  • Dubai
    4 - 10 - 2020
    8 - 10 - 2020
  • Paris
    4 - 10 - 2020
    8 - 10 - 2020
  • Hong Kong
    4 - 10 - 2020
    8 - 10 - 2020
  • London
    11 - 10 - 2020
    15 - 10 - 2020
  • Madrid
    11 - 10 - 2020
    15 - 10 - 2020
  • Munich
    11 - 10 - 2020
    15 - 10 - 2020
  • Berlin
    11 - 10 - 2020
    15 - 10 - 2020
  • New York
    11 - 10 - 2020
    15 - 10 - 2020
  • London
    15 - 11 - 2020
    19 - 11 - 2020
  • Madrid
    15 - 11 - 2020
    19 - 11 - 2020
  • Munich
    15 - 11 - 2020
    19 - 11 - 2020
  • Berlin
    15 - 11 - 2020
    19 - 11 - 2020
  • New York
    15 - 11 - 2020
    19 - 11 - 2020
  • Dubai
    22 - 11 - 2020
    26 - 11 - 2020
  • Paris
    22 - 11 - 2020
    26 - 11 - 2020
  • Hong Kong
    22 - 11 - 2020
    26 - 11 - 2020
  • Kuala Lumpur
    1 - 11 - 2020
    5 - 11 - 2020
  • Rome
    1 - 11 - 2020
    5 - 11 - 2020
  • Barcelona
    1 - 11 - 2020
    5 - 11 - 2020
  • Zurich
    1 - 11 - 2020
    5 - 11 - 2020
  • Istanbul
    8 - 11 - 2020
    12 - 11 - 2020
  • Bali
    8 - 11 - 2020
    12 - 11 - 2020
  • Singapore
    8 - 11 - 2020
    12 - 11 - 2020
  • Washington
    8 - 11 - 2020
    12 - 11 - 2020
  • Dubai
    8 - 11 - 2020
    12 - 11 - 2020
  • Paris
    8 - 11 - 2020
    12 - 11 - 2020
  • Hong Kong
    8 - 11 - 2020
    12 - 11 - 2020
  • Istanbul
    20 - 12 - 2020
    24 - 12 - 2020
  • Bali
    20 - 12 - 2020
    24 - 12 - 2020
  • Singapore
    20 - 12 - 2020
    24 - 12 - 2020
  • Washington
    20 - 12 - 2020
    24 - 12 - 2020
  • Kuala Lumpur
    27 - 12 - 2020
    31 - 12 - 2020
  • Rome
    27 - 12 - 2020
    31 - 12 - 2020
  • Barcelona
    27 - 12 - 2020
    31 - 12 - 2020
  • Zurich
    27 - 12 - 2020
    31 - 12 - 2020
  • Dubai
    13 - 12 - 2020
    17 - 12 - 2020
  • Paris
    13 - 12 - 2020
    17 - 12 - 2020
  • Hong Kong
    13 - 12 - 2020
    17 - 12 - 2020
  • London
    6 - 12 - 2020
    10 - 12 - 2020
  • Madrid
    6 - 12 - 2020
    10 - 12 - 2020
  • Munich
    6 - 12 - 2020
    10 - 12 - 2020
  • Berlin
    6 - 12 - 2020
    10 - 12 - 2020
  • New York
    6 - 12 - 2020
    10 - 12 - 2020

Introduction

At the core of this programme, we use trusted instruments to measure your personal style when in conflict and we will coach you through the issues that arise from the results of the tests.

In this stretching and insightful programme, we use the famous Thomas Kilmann (TKI) Conflict Resolution Instrument. This tool has been used by all top organisations to create collaborative teams for exceptional performance.

objectives

  • Know the 4 areas for conflict
  • Use The Thomas Kilmann Model for greater awareness and effectiveness
  • Recognise differing behaviours and learn to adapt to them in order to build lasting collaboration
  • Build effective communication Skills for increased collaboration and productivity
  • Give and receive feedback on performance and perception openly
  • Implement and create workable communication action plans
  • Know the 10 most difficult types and how to deal with them
  • Gain a greater awareness of yourself and your full leadership potential
  • Manage relationships with others effectively, from level one trough to level four competency in all areas
  • Understand the key drivers for lasting change
  • Understand the need to take responsibility for leading change
  • Understand how to be a Champion of Change

Contents

Day One

Conflict Management

  • Welcome, Introductions and objective setting
  • What do we mean by the term: Conflict Management”?
  • Where and when does conflict happen?
  • Our reaction to conflict
  • Exercise: TheCommunicationBridge
  • DVD: Window on the World of Difficult People
  • How to avoid misunderstanding
  • The 4 steps to effective Conflict Management

Day Two

Conflict Resolution

  • The Thomas Kilmann (TKI) Conflict Resolution Instrument
  • The 2 types of communication
  • Exercise: Building collaboration quickly and easily
  • Exercise: A Trip to the Theatre!
  • DVD The Ten Most Difficult Types
  • The 4 results of every communication
  • Exercise: Win as Much as You Can!

Day Three

The Skills of Conflict Resolution

  • The 4 behaviours that get results
  • The Assertiveness Framework
  • Exercise: I want to borrow your car tonight
  • Questioning Skills
  • Listening for results
  • Beyond Listening

Day Four

High Level Conflict Resolution

  • The Emotional Intelligence Questionnaire
  • Your EI Strengths
  • Exercise: Would I lie to you?
  • Dealing with liars
  • Facilitating a dispute
  • The Saboteur
  • The Secret to dealing with people
  • Exercise: The Pommelon

Day Five

Change Management

  • Change Exercise: The Ball
  • Personal growth and change strategies
  • The change curve
  • The 5 stages of change
  • Kotter’s 8 steps to effective change
  • The Burning Platform
  • Making change stick
  • Change Exercise: Risk it!

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