/  Advanced Conflict Resolution and Change Management Strategies Training

Advanced Conflict Resolution and Change Management Strategies Training

BMC Training provides a training course in Advanced Conflict Resolution and Change Management Strategies in Management and Leadership

Course Title
Venue
Start Date
End Date
  • Istanbul
    20 - 12 - 2020
    24 - 12 - 2020
  • Bali
    20 - 12 - 2020
    24 - 12 - 2020
  • Singapore
    20 - 12 - 2020
    24 - 12 - 2020
  • Washington
    20 - 12 - 2020
    24 - 12 - 2020
  • Kuala Lumpur
    27 - 12 - 2020
    31 - 12 - 2020
  • Rome
    27 - 12 - 2020
    31 - 12 - 2020
  • Barcelona
    27 - 12 - 2020
    31 - 12 - 2020
  • Zurich
    27 - 12 - 2020
    31 - 12 - 2020
  • Dubai
    13 - 12 - 2020
    17 - 12 - 2020
  • Paris
    13 - 12 - 2020
    17 - 12 - 2020
  • Hong Kong
    13 - 12 - 2020
    17 - 12 - 2020
  • London
    6 - 12 - 2020
    10 - 12 - 2020
  • Madrid
    6 - 12 - 2020
    10 - 12 - 2020
  • Munich
    6 - 12 - 2020
    10 - 12 - 2020
  • Berlin
    6 - 12 - 2020
    10 - 12 - 2020
  • New York
    6 - 12 - 2020
    10 - 12 - 2020
  • London
    24 - 1 - 2021
    28 - 1 - 2021
  • Madrid
    24 - 1 - 2021
    28 - 1 - 2021
  • Munich
    24 - 1 - 2021
    28 - 1 - 2021
  • Berlin
    24 - 1 - 2021
    28 - 1 - 2021
  • New York
    24 - 1 - 2021
    28 - 1 - 2021
  • Dubai
    17 - 1 - 2021
    21 - 1 - 2021
  • Paris
    17 - 1 - 2021
    21 - 1 - 2021
  • Hong Kong
    17 - 1 - 2021
    21 - 1 - 2021
  • Kuala Lumpur
    10 - 1 - 2021
    14 - 1 - 2021
  • Rome
    10 - 1 - 2021
    14 - 1 - 2021
  • Barcelona
    10 - 1 - 2021
    14 - 1 - 2021
  • Zurich
    10 - 1 - 2021
    14 - 1 - 2021
  • Istanbul
    3 - 1 - 2021
    7 - 1 - 2021
  • Bali
    3 - 1 - 2021
    7 - 1 - 2021
  • Singapore
    3 - 1 - 2021
    7 - 1 - 2021
  • Washington
    3 - 1 - 2021
    7 - 1 - 2021
  • Dubai
    3 - 1 - 2021
    7 - 1 - 2021
  • Paris
    3 - 1 - 2021
    7 - 1 - 2021
  • Hong Kong
    3 - 1 - 2021
    7 - 1 - 2021
  • Istanbul
    28 - 2 - 2021
    4 - 3 - 2021
  • Bali
    28 - 2 - 2021
    4 - 3 - 2021
  • Singapore
    28 - 2 - 2021
    4 - 3 - 2021
  • Washington
    28 - 2 - 2021
    4 - 3 - 2021
  • Kuala Lumpur
    21 - 2 - 2021
    25 - 2 - 2021
  • Rome
    21 - 2 - 2021
    25 - 2 - 2021
  • Barcelona
    21 - 2 - 2021
    25 - 2 - 2021
  • Zurich
    21 - 2 - 2021
    25 - 2 - 2021
  • Dubai
    14 - 2 - 2021
    18 - 2 - 2021
  • Paris
    14 - 2 - 2021
    18 - 2 - 2021
  • Hong Kong
    14 - 2 - 2021
    18 - 2 - 2021
  • London
    7 - 2 - 2021
    11 - 2 - 2021
  • Madrid
    7 - 2 - 2021
    11 - 2 - 2021
  • Munich
    7 - 2 - 2021
    11 - 2 - 2021
  • Berlin
    7 - 2 - 2021
    11 - 2 - 2021
  • New York
    7 - 2 - 2021
    11 - 2 - 2021
  • London
    21 - 3 - 2021
    25 - 3 - 2021
  • Madrid
    21 - 3 - 2021
    25 - 3 - 2021
  • Munich
    21 - 3 - 2021
    25 - 3 - 2021
  • Berlin
    21 - 3 - 2021
    25 - 3 - 2021
  • New York
    21 - 3 - 2021
    25 - 3 - 2021
  • Dubai
    14 - 3 - 2021
    18 - 3 - 2021
  • Paris
    14 - 3 - 2021
    18 - 3 - 2021
  • Hong Kong
    14 - 3 - 2021
    18 - 3 - 2021
  • Kuala Lumpur
    7 - 3 - 2021
    11 - 3 - 2021
  • Rome
    7 - 3 - 2021
    11 - 3 - 2021
  • Barcelona
    7 - 3 - 2021
    11 - 3 - 2021
  • Zurich
    7 - 3 - 2021
    11 - 3 - 2021
  • Istanbul
    28 - 3 - 2021
    1 - 4 - 2021
  • Bali
    28 - 3 - 2021
    1 - 4 - 2021
  • Singapore
    28 - 3 - 2021
    1 - 4 - 2021
  • Washington
    28 - 3 - 2021
    1 - 4 - 2021
  • Dubai
    28 - 3 - 2021
    1 - 4 - 2021
  • Paris
    28 - 3 - 2021
    1 - 4 - 2021
  • Hong Kong
    28 - 3 - 2021
    1 - 4 - 2021
  • Istanbul
    25 - 4 - 2021
    29 - 4 - 2021
  • Bali
    25 - 4 - 2021
    29 - 4 - 2021
  • Singapore
    25 - 4 - 2021
    29 - 4 - 2021
  • Washington
    25 - 4 - 2021
    29 - 4 - 2021
  • Kuala Lumpur
    4 - 4 - 2021
    8 - 4 - 2021
  • Rome
    4 - 4 - 2021
    8 - 4 - 2021
  • Barcelona
    4 - 4 - 2021
    8 - 4 - 2021
  • Zurich
    4 - 4 - 2021
    8 - 4 - 2021
  • Dubai
    11 - 4 - 2021
    15 - 4 - 2021
  • Paris
    11 - 4 - 2021
    15 - 4 - 2021
  • Hong Kong
    11 - 4 - 2021
    15 - 4 - 2021
  • London
    18 - 4 - 2021
    22 - 4 - 2021
  • Madrid
    18 - 4 - 2021
    22 - 4 - 2021
  • Munich
    18 - 4 - 2021
    22 - 4 - 2021
  • Berlin
    18 - 4 - 2021
    22 - 4 - 2021
  • New York
    18 - 4 - 2021
    22 - 4 - 2021
  • London
    9 - 5 - 2021
    13 - 5 - 2021
  • Madrid
    9 - 5 - 2021
    13 - 5 - 2021
  • Munich
    9 - 5 - 2021
    13 - 5 - 2021
  • Berlin
    9 - 5 - 2021
    13 - 5 - 2021
  • New York
    9 - 5 - 2021
    13 - 5 - 2021
  • Dubai
    2 - 5 - 2021
    6 - 5 - 2021
  • Paris
    2 - 5 - 2021
    6 - 5 - 2021
  • Hong Kong
    2 - 5 - 2021
    6 - 5 - 2021
  • Kuala Lumpur
    16 - 5 - 2021
    20 - 5 - 2021
  • Rome
    16 - 5 - 2021
    20 - 5 - 2021
  • Barcelona
    16 - 5 - 2021
    20 - 5 - 2021
  • Zurich
    16 - 5 - 2021
    20 - 5 - 2021
  • Istanbul
    23 - 5 - 2021
    27 - 5 - 2021
  • Bali
    23 - 5 - 2021
    27 - 5 - 2021
  • Singapore
    23 - 5 - 2021
    27 - 5 - 2021
  • Washington
    23 - 5 - 2021
    27 - 5 - 2021
  • Dubai
    23 - 5 - 2021
    27 - 5 - 2021
  • Paris
    23 - 5 - 2021
    27 - 5 - 2021
  • Hong Kong
    23 - 5 - 2021
    27 - 5 - 2021
  • Istanbul
    13 - 6 - 2021
    17 - 6 - 2021
  • Bali
    13 - 6 - 2021
    17 - 6 - 2021
  • Singapore
    13 - 6 - 2021
    17 - 6 - 2021
  • Washington
    13 - 6 - 2021
    17 - 6 - 2021
  • Kuala Lumpur
    20 - 6 - 2021
    24 - 6 - 2021
  • Rome
    20 - 6 - 2021
    24 - 6 - 2021
  • Barcelona
    20 - 6 - 2021
    24 - 6 - 2021
  • Zurich
    20 - 6 - 2021
    24 - 6 - 2021
  • Dubai
    27 - 6 - 2021
    1 - 7 - 2021
  • Paris
    27 - 6 - 2021
    1 - 7 - 2021
  • Hong Kong
    27 - 6 - 2021
    1 - 7 - 2021
  • London
    6 - 6 - 2021
    10 - 6 - 2021
  • Madrid
    6 - 6 - 2021
    10 - 6 - 2021
  • Munich
    6 - 6 - 2021
    10 - 6 - 2021
  • Berlin
    6 - 6 - 2021
    10 - 6 - 2021
  • New York
    6 - 6 - 2021
    10 - 6 - 2021
  • London
    4 - 7 - 2021
    8 - 7 - 2021
  • Madrid
    4 - 7 - 2021
    8 - 7 - 2021
  • Munich
    4 - 7 - 2021
    8 - 7 - 2021
  • Berlin
    4 - 7 - 2021
    8 - 7 - 2021
  • New York
    4 - 7 - 2021
    8 - 7 - 2021
  • Dubai
    11 - 7 - 2021
    15 - 7 - 2021
  • Paris
    11 - 7 - 2021
    15 - 7 - 2021
  • Hong Kong
    11 - 7 - 2021
    15 - 7 - 2021
  • Dubai
    18 - 7 - 2021
    22 - 7 - 2021
  • Paris
    18 - 7 - 2021
    22 - 7 - 2021
  • Hong Kong
    18 - 7 - 2021
    22 - 7 - 2021
  • Istanbul
    25 - 7 - 2021
    29 - 7 - 2021
  • Bali
    25 - 7 - 2021
    29 - 7 - 2021
  • Singapore
    25 - 7 - 2021
    29 - 7 - 2021
  • Washington
    25 - 7 - 2021
    29 - 7 - 2021
  • Dubai
    25 - 7 - 2021
    29 - 7 - 2021
  • Paris
    25 - 7 - 2021
    29 - 7 - 2021
  • Hong Kong
    25 - 7 - 2021
    29 - 7 - 2021
  • Istanbul
    1 - 8 - 2021
    5 - 8 - 2021
  • Bali
    1 - 8 - 2021
    5 - 8 - 2021
  • Singapore
    1 - 8 - 2021
    5 - 8 - 2021
  • Washington
    1 - 8 - 2021
    5 - 8 - 2021
  • Kuala Lumpur
    8 - 8 - 2021
    12 - 8 - 2021
  • Rome
    8 - 8 - 2021
    12 - 8 - 2021
  • Barcelona
    8 - 8 - 2021
    12 - 8 - 2021
  • Zurich
    8 - 8 - 2021
    12 - 8 - 2021
  • Dubai
    15 - 8 - 2021
    19 - 8 - 2021
  • Paris
    15 - 8 - 2021
    19 - 8 - 2021
  • Hong Kong
    15 - 8 - 2021
    19 - 8 - 2021
  • London
    22 - 8 - 2021
    26 - 8 - 2021
  • Madrid
    22 - 8 - 2021
    26 - 8 - 2021
  • Munich
    22 - 8 - 2021
    26 - 8 - 2021
  • Berlin
    22 - 8 - 2021
    26 - 8 - 2021
  • New York
    22 - 8 - 2021
    26 - 8 - 2021
  • London
    26 - 9 - 2021
    30 - 9 - 2021
  • Madrid
    26 - 9 - 2021
    30 - 9 - 2021
  • Munich
    26 - 9 - 2021
    30 - 9 - 2021
  • Berlin
    26 - 9 - 2021
    30 - 9 - 2021
  • New York
    26 - 9 - 2021
    30 - 9 - 2021
  • Dubai
    5 - 9 - 2021
    9 - 9 - 2021
  • Paris
    5 - 9 - 2021
    9 - 9 - 2021
  • Hong Kong
    5 - 9 - 2021
    9 - 9 - 2021
  • Kuala Lumpur
    12 - 9 - 2021
    16 - 9 - 2021
  • Rome
    12 - 9 - 2021
    16 - 9 - 2021
  • Barcelona
    12 - 9 - 2021
    16 - 9 - 2021
  • Zurich
    12 - 9 - 2021
    16 - 9 - 2021
  • Istanbul
    19 - 9 - 2021
    23 - 9 - 2021
  • Bali
    19 - 9 - 2021
    23 - 9 - 2021
  • Singapore
    19 - 9 - 2021
    23 - 9 - 2021
  • Washington
    19 - 9 - 2021
    23 - 9 - 2021
  • Dubai
    19 - 9 - 2021
    23 - 9 - 2021
  • Paris
    19 - 9 - 2021
    23 - 9 - 2021
  • Hong Kong
    19 - 9 - 2021
    23 - 9 - 2021
  • Istanbul
    17 - 10 - 2021
    21 - 10 - 2021
  • Bali
    17 - 10 - 2021
    21 - 10 - 2021
  • Singapore
    17 - 10 - 2021
    21 - 10 - 2021
  • Washington
    17 - 10 - 2021
    21 - 10 - 2021
  • Kuala Lumpur
    24 - 10 - 2021
    28 - 10 - 2021
  • Rome
    24 - 10 - 2021
    28 - 10 - 2021
  • Barcelona
    24 - 10 - 2021
    28 - 10 - 2021
  • Zurich
    24 - 10 - 2021
    28 - 10 - 2021
  • Dubai
    3 - 10 - 2021
    7 - 10 - 2021
  • Paris
    3 - 10 - 2021
    7 - 10 - 2021
  • Hong Kong
    3 - 10 - 2021
    7 - 10 - 2021
  • London
    10 - 10 - 2021
    14 - 10 - 2021
  • Madrid
    10 - 10 - 2021
    14 - 10 - 2021
  • Munich
    10 - 10 - 2021
    14 - 10 - 2021
  • Berlin
    10 - 10 - 2021
    14 - 10 - 2021
  • New York
    10 - 10 - 2021
    14 - 10 - 2021
  • London
    21 - 11 - 2021
    25 - 11 - 2021
  • Madrid
    21 - 11 - 2021
    25 - 11 - 2021
  • Munich
    21 - 11 - 2021
    25 - 11 - 2021
  • Berlin
    21 - 11 - 2021
    25 - 11 - 2021
  • New York
    21 - 11 - 2021
    25 - 11 - 2021
  • Kuala Lumpur
    7 - 11 - 2021
    11 - 11 - 2021
  • Rome
    7 - 11 - 2021
    11 - 11 - 2021
  • Barcelona
    7 - 11 - 2021
    11 - 11 - 2021
  • Zurich
    7 - 11 - 2021
    11 - 11 - 2021
  • Istanbul
    14 - 11 - 2021
    18 - 11 - 2021
  • Bali
    14 - 11 - 2021
    18 - 11 - 2021
  • Singapore
    14 - 11 - 2021
    18 - 11 - 2021
  • Washington
    14 - 11 - 2021
    18 - 11 - 2021
  • Dubai
    14 - 11 - 2021
    18 - 11 - 2021
  • Paris
    14 - 11 - 2021
    18 - 11 - 2021
  • Hong Kong
    14 - 11 - 2021
    18 - 11 - 2021

Introduction

At the core of this programme, we use trusted instruments to measure your personal style when in conflict and we will coach you through the issues that arise from the results of the tests.

In this stretching and insightful programme, we use the famous Thomas Kilmann (TKI) Conflict Resolution Instrument. This tool has been used by all top organisations to create collaborative teams for exceptional performance.

objectives

  • Know the 4 areas for conflict
  • Use The Thomas Kilmann Model for greater awareness and effectiveness
  • Recognise differing behaviours and learn to adapt to them in order to build lasting collaboration
  • Build effective communication Skills for increased collaboration and productivity
  • Give and receive feedback on performance and perception openly
  • Implement and create workable communication action plans
  • Know the 10 most difficult types and how to deal with them
  • Gain a greater awareness of yourself and your full leadership potential
  • Manage relationships with others effectively, from level one trough to level four competency in all areas
  • Understand the key drivers for lasting change
  • Understand the need to take responsibility for leading change
  • Understand how to be a Champion of Change

Contents

Day One

Conflict Management

  • Welcome, Introductions and objective setting
  • What do we mean by the term: Conflict Management”?
  • Where and when does conflict happen?
  • Our reaction to conflict
  • Exercise: TheCommunicationBridge
  • DVD: Window on the World of Difficult People
  • How to avoid misunderstanding
  • The 4 steps to effective Conflict Management

Day Two

Conflict Resolution

  • The Thomas Kilmann (TKI) Conflict Resolution Instrument
  • The 2 types of communication
  • Exercise: Building collaboration quickly and easily
  • Exercise: A Trip to the Theatre!
  • DVD The Ten Most Difficult Types
  • The 4 results of every communication
  • Exercise: Win as Much as You Can!

Day Three

The Skills of Conflict Resolution

  • The 4 behaviours that get results
  • The Assertiveness Framework
  • Exercise: I want to borrow your car tonight
  • Questioning Skills
  • Listening for results
  • Beyond Listening

Day Four

High Level Conflict Resolution

  • The Emotional Intelligence Questionnaire
  • Your EI Strengths
  • Exercise: Would I lie to you?
  • Dealing with liars
  • Facilitating a dispute
  • The Saboteur
  • The Secret to dealing with people
  • Exercise: The Pommelon

Day Five

Change Management

  • Change Exercise: The Ball
  • Personal growth and change strategies
  • The change curve
  • The 5 stages of change
  • Kotter’s 8 steps to effective change
  • The Burning Platform
  • Making change stick
  • Change Exercise: Risk it!

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