Advanced Conflict Resolution and Change Management Strategies Course

BMC Training provides Advanced Conflict Resolution and Change Management Strategies in Management and Leadership. There are 58 training sessions in different cities.

Advanced Conflict Resolution and Change Management Strategies Course Schedule

Type a city name
Venue Start Date End Date Details
London , UK 24 - 9 - 2023 28 - 9 - 2023
Details
Dubai , UAE 24 - 9 - 2023 28 - 9 - 2023
Details
Paris , France 24 - 9 - 2023 28 - 9 - 2023
Details
Dubai , UAE 1 - 10 - 2023 5 - 10 - 2023
Details
Paris , France 1 - 10 - 2023 5 - 10 - 2023
Details
London , UK 8 - 10 - 2023 12 - 10 - 2023
Details
Istanbul , Turkey 15 - 10 - 2023 19 - 10 - 2023
Details
Kuala Lumpur , Malaysia 22 - 10 - 2023 26 - 10 - 2023
Details
Dubai , UAE 22 - 10 - 2023 26 - 10 - 2023
Details
Paris , France 22 - 10 - 2023 26 - 10 - 2023
Details
Kuala Lumpur , Malaysia 5 - 11 - 2023 9 - 11 - 2023
Details
Istanbul , Turkey 12 - 11 - 2023 16 - 11 - 2023
Details
Dubai , UAE 12 - 11 - 2023 16 - 11 - 2023
Details
Paris , France 12 - 11 - 2023 16 - 11 - 2023
Details
London , UK 19 - 11 - 2023 23 - 11 - 2023
Details
Dubai , UAE 19 - 11 - 2023 23 - 11 - 2023
Details
Paris , France 19 - 11 - 2023 23 - 11 - 2023
Details
Dubai , UAE 26 - 11 - 2023 30 - 11 - 2023
Details
Paris , France 26 - 11 - 2023 30 - 11 - 2023
Details
London , UK 3 - 12 - 2023 7 - 12 - 2023
Details
Dubai , UAE 10 - 12 - 2023 14 - 12 - 2023
Details
Paris , France 10 - 12 - 2023 14 - 12 - 2023
Details
Istanbul , Turkey 17 - 12 - 2023 21 - 12 - 2023
Details
Kuala Lumpur , Malaysia 24 - 12 - 2023 28 - 12 - 2023
Details
Dubai , UAE 24 - 12 - 2023 28 - 12 - 2023
Details
Paris , France 24 - 12 - 2023 28 - 12 - 2023
Details
Istanbul , Turkey 7 - 1 - 2024 11 - 1 - 2024
Details
Dubai , UAE 7 - 1 - 2024 11 - 1 - 2024
Details
Paris , France 7 - 1 - 2024 11 - 1 - 2024
Details
Kuala Lumpur , Malaysia 14 - 1 - 2024 18 - 1 - 2024
Details
Dubai , UAE 21 - 1 - 2024 25 - 1 - 2024
Details
Paris , France 21 - 1 - 2024 25 - 1 - 2024
Details
London , UK 28 - 1 - 2024 1 - 2 - 2024
Details
Dubai , UAE 28 - 1 - 2024 1 - 2 - 2024
Details
Paris , France 28 - 1 - 2024 1 - 2 - 2024
Details
London , UK 4 - 2 - 2024 8 - 2 - 2024
Details
Dubai , UAE 11 - 2 - 2024 15 - 2 - 2024
Details
Paris , France 11 - 2 - 2024 15 - 2 - 2024
Details
Kuala Lumpur , Malaysia 18 - 2 - 2024 22 - 2 - 2024
Details
Dubai , UAE 18 - 2 - 2024 22 - 2 - 2024
Details
Paris , France 18 - 2 - 2024 22 - 2 - 2024
Details
Istanbul , Turkey 25 - 2 - 2024 29 - 2 - 2024
Details
Kuala Lumpur , Malaysia 3 - 3 - 2024 7 - 3 - 2024
Details
Dubai , UAE 10 - 3 - 2024 14 - 3 - 2024
Details
Paris , France 10 - 3 - 2024 14 - 3 - 2024
Details
London , UK 17 - 3 - 2024 21 - 3 - 2024
Details
Dubai , UAE 17 - 3 - 2024 21 - 3 - 2024
Details
Paris , France 17 - 3 - 2024 21 - 3 - 2024
Details
Istanbul , Turkey 24 - 3 - 2024 28 - 3 - 2024
Details
Dubai , UAE 24 - 3 - 2024 28 - 3 - 2024
Details
Paris , France 24 - 3 - 2024 28 - 3 - 2024
Details
Kuala Lumpur , Malaysia 7 - 4 - 2024 11 - 4 - 2024
Details
Dubai , UAE 7 - 4 - 2024 11 - 4 - 2024
Details
Paris , France 7 - 4 - 2024 11 - 4 - 2024
Details
Dubai , UAE 14 - 4 - 2024 18 - 4 - 2024
Details
Paris , France 14 - 4 - 2024 18 - 4 - 2024
Details
London , UK 21 - 4 - 2024 25 - 4 - 2024
Details
Istanbul , Turkey 28 - 4 - 2024 2 - 5 - 2024
Details

Course Description

Introduction

At the core of this programme, we use trusted instruments to measure your personal style when in conflict and we will coach you through the issues that arise from the results of the tests.

In this stretching and insightful programme, we use the famous Thomas Kilmann (TKI) Conflict Resolution Instrument. This tool has been used by all top organisations to create collaborative teams for exceptional performance.

objectives

  • Know the 4 areas for conflict
  • Use The Thomas Kilmann Model for greater awareness and effectiveness
  • Recognise differing behaviours and learn to adapt to them in order to build lasting collaboration
  • Build effective communication Skills for increased collaboration and productivity
  • Give and receive feedback on performance and perception openly
  • Implement and create workable communication action plans
  • Know the 10 most difficult types and how to deal with them
  • Gain a greater awareness of yourself and your full leadership potential
  • Manage relationships with others effectively, from level one trough to level four competency in all areas
  • Understand the key drivers for lasting change
  • Understand the need to take responsibility for leading change
  • Understand how to be a Champion of Change

Contents

Day One

Conflict Management

  • Welcome, Introductions and objective setting
  • What do we mean by the term: Conflict Management”?
  • Where and when does conflict happen?
  • Our reaction to conflict
  • Exercise: TheCommunicationBridge
  • DVD: Window on the World of Difficult People
  • How to avoid misunderstanding
  • The 4 steps to effective Conflict Management

Day Two

Conflict Resolution

  • The Thomas Kilmann (TKI) Conflict Resolution Instrument
  • The 2 types of communication
  • Exercise: Building collaboration quickly and easily
  • Exercise: A Trip to the Theatre!
  • DVD The Ten Most Difficult Types
  • The 4 results of every communication
  • Exercise: Win as Much as You Can!

Day Three

The Skills of Conflict Resolution

  • The 4 behaviours that get results
  • The Assertiveness Framework
  • Exercise: I want to borrow your car tonight
  • Questioning Skills
  • Listening for results
  • Beyond Listening

Day Four

High Level Conflict Resolution

  • The Emotional Intelligence Questionnaire
  • Your EI Strengths
  • Exercise: Would I lie to you?
  • Dealing with liars
  • Facilitating a dispute
  • The Saboteur
  • The Secret to dealing with people
  • Exercise: The Pommelon

Day Five

Change Management

  • Change Exercise: The Ball
  • Personal growth and change strategies
  • The change curve
  • The 5 stages of change
  • Kotter’s 8 steps to effective change
  • The Burning Platform
  • Making change stick
  • Change Exercise: Risk it!