/  The Highly Productive and Effective Administrator Training

The Highly Productive and Effective Administrator Training

BMC Training provides a training course in The Highly Productive and Effective Administrator in Secretarial and Administration

Course Title
Venue
Start Date
End Date
  • Kuala Lumpur
    14 - 10 - 2018
    18 - 10 - 2018
  • Istanbul
    7 - 10 - 2018
    11 - 10 - 2018
  • Bali
    14 - 10 - 2018
    18 - 10 - 2018
  • London
    18 - 11 - 2018
    22 - 11 - 2018
  • Dubai
    25 - 11 - 2018
    29 - 11 - 2018
  • Paris
    18 - 11 - 2018
    22 - 11 - 2018
  • Kuala Lumpur
    2 - 12 - 2018
    6 - 12 - 2018
  • Istanbul
    23 - 12 - 2018
    27 - 12 - 2018
  • Bali
    2 - 12 - 2018
    6 - 12 - 2018
  • London
    27 - 1 - 2019
    31 - 1 - 2019
  • Dubai
    6 - 1 - 2019
    10 - 1 - 2019
  • Paris
    27 - 1 - 2019
    31 - 1 - 2019
  • Kuala Lumpur
    10 - 2 - 2019
    14 - 2 - 2019
  • Istanbul
    3 - 2 - 2019
    7 - 2 - 2019
  • Bali
    10 - 2 - 2019
    14 - 2 - 2019
  • London
    17 - 3 - 2019
    21 - 3 - 2019
  • Dubai
    24 - 3 - 2019
    28 - 3 - 2019
  • Paris
    17 - 3 - 2019
    21 - 3 - 2019
  • Kuala Lumpur
    7 - 4 - 2019
    11 - 4 - 2019
  • Istanbul
    28 - 4 - 2019
    2 - 5 - 2019
  • Bali
    7 - 4 - 2019
    11 - 4 - 2019
  • London
    12 - 5 - 2019
    16 - 5 - 2019
  • Dubai
    19 - 5 - 2019
    23 - 5 - 2019
  • Paris
    12 - 5 - 2019
    16 - 5 - 2019
  • Kuala Lumpur
    23 - 6 - 2019
    27 - 6 - 2019
  • Istanbul
    2 - 6 - 2019
    6 - 6 - 2019
  • Bali
    23 - 6 - 2019
    27 - 6 - 2019
  • London
    7 - 7 - 2019
    11 - 7 - 2019
  • Dubai
    28 - 7 - 2019
    1 - 8 - 2019
  • Paris
    7 - 7 - 2019
    11 - 7 - 2019
  • Kuala Lumpur
    18 - 8 - 2019
    22 - 8 - 2019
  • Istanbul
    11 - 8 - 2019
    15 - 8 - 2019
  • Bali
    18 - 8 - 2019
    22 - 8 - 2019
  • London
    22 - 9 - 2019
    26 - 9 - 2019
  • Dubai
    1 - 9 - 2019
    5 - 9 - 2019
  • Paris
    22 - 9 - 2019
    26 - 9 - 2019

Introduction

This program is designed for:

Administrators, office managers, personal assistants and any member of the general staff wishing to improve their personal skills and challenge themselves to excel in their mission at the office.

Objectives

  • Define the role of productivity and effectiveness in the success of the 21st century administrator.
  • Develop self-leadership capabilities which will enable professional advancement.
  • Employ their thinking skills to facilitate turning problems into opportunities.
  • Build excellent relationships with people at all levels.
  • Organize and plan for the best performance and utilization of their time at the office.

Content

Productivity and Effectiveness: Gateways to the 21st Century Administrator

  • What Is Productivity?
  • Efficiency versus Effectiveness: Differences and Practical Uses
  • Optimizing Quality and Quantity of Production through Streamlining
  • Signs of Inefficiencies at your Office
  • Work-Breakdown Structures

Effective Self-Leadership

  • Self-Leadership as a Prerequisite for Leading Others
  • Understanding What Makes you “Tick”: Personal Values
  • Performing a Personal SWOT Analysis
  • Buildingon your Talents
  • Becoming More Proactive

The Thinking Administrator

  • Using Different Thinking Techniques to Boost your Professionalism
  • Using Creativity as a Business Tool
  • Mental Blocks and Ways to Overcome Them
  • Brainstormingyour Best Options
  • Solving Office Problems (and Turning Them into Opportunities)
  • Kaizen: Focusing on Continuous Improvements
  • Learning Styles for Professional Development

The Power of your Attitude

  • What is Attitude? Uses of Attitude
  • Perceptions, Beliefs and their Effect on Attitude
  • Going Beyond a Positive Attitude
  • Making Things Happen: The “Can-Do” Attitude
  • Using your Attitude for Professional Excellence

Developing your Work Relationships

  • BuildingRapport with your Manager, Colleagues and Clients
  • Adaptingto Different Working Styles
  • Navigating through People Problems and Problem People
  • Enhancing your Presentation/Self-SellingSkills
  • Applyingthe Principles of Emotional Intelligence
  • Best Practices for Delivering Positive Feedback

Organizing and Planning for Best Performance

  • Setting Challenging Performance Goals
  • Putting Key Performance Indicators (KPIs) to Work
  • Utilizing Planning Strategies/Forward Thinking
  • Personal Action-Planning
  • Developinga Filing/Document Management System
  • Acquiring Stamina and Resistance to Stress

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