/  Certified Quality Management Professional Training

Certified Quality Management Professional Training

BMC Training provides a training course in Certified Quality Management Professional in Quality and Productivity

Course Title
Venue
Start Date
End Date
  • Kuala Lumpur
    27 - 1 - 2019
    31 - 1 - 2019
  • Rome
    27 - 1 - 2019
    31 - 1 - 2019
  • Rome
    27 - 1 - 2019
    31 - 1 - 2019
  • Barcelona
    27 - 1 - 2019
    31 - 1 - 2019
  • Zurich
    27 - 1 - 2019
    31 - 1 - 2019
  • Dubai
    20 - 1 - 2019
    24 - 1 - 2019
  • Paris
    20 - 1 - 2019
    24 - 1 - 2019
  • Hong Kong
    20 - 1 - 2019
    24 - 1 - 2019
  • London
    13 - 1 - 2019
    17 - 1 - 2019
  • Madrid
    13 - 1 - 2019
    17 - 1 - 2019
  • Munich
    13 - 1 - 2019
    17 - 1 - 2019
  • Berlin
    13 - 1 - 2019
    17 - 1 - 2019
  • New York
    13 - 1 - 2019
    17 - 1 - 2019
  • Istanbul
    6 - 1 - 2019
    10 - 1 - 2019
  • Bali
    6 - 1 - 2019
    10 - 1 - 2019
  • Singapore
    6 - 1 - 2019
    10 - 1 - 2019
  • Washington
    6 - 1 - 2019
    10 - 1 - 2019
  • London
    24 - 2 - 2019
    28 - 2 - 2019
  • Madrid
    24 - 2 - 2019
    28 - 2 - 2019
  • Munich
    24 - 2 - 2019
    28 - 2 - 2019
  • Berlin
    24 - 2 - 2019
    28 - 2 - 2019
  • New York
    24 - 2 - 2019
    28 - 2 - 2019
  • Dubai
    17 - 2 - 2019
    21 - 2 - 2019
  • Paris
    17 - 2 - 2019
    21 - 2 - 2019
  • Hong Kong
    17 - 2 - 2019
    21 - 2 - 2019
  • Istanbul
    10 - 2 - 2019
    14 - 2 - 2019
  • Bali
    10 - 2 - 2019
    14 - 2 - 2019
  • Singapore
    10 - 2 - 2019
    14 - 2 - 2019
  • Washington
    10 - 2 - 2019
    14 - 2 - 2019
  • Kuala Lumpur
    3 - 2 - 2019
    7 - 2 - 2019
  • Rome
    3 - 2 - 2019
    7 - 2 - 2019
  • Rome
    3 - 2 - 2019
    7 - 2 - 2019
  • Barcelona
    3 - 2 - 2019
    7 - 2 - 2019
  • Zurich
    3 - 2 - 2019
    7 - 2 - 2019
  • Kuala Lumpur
    17 - 3 - 2019
    21 - 3 - 2019
  • Rome
    17 - 3 - 2019
    21 - 3 - 2019
  • Rome
    17 - 3 - 2019
    21 - 3 - 2019
  • Barcelona
    17 - 3 - 2019
    21 - 3 - 2019
  • Zurich
    17 - 3 - 2019
    21 - 3 - 2019
  • Dubai
    10 - 3 - 2019
    14 - 3 - 2019
  • Paris
    10 - 3 - 2019
    14 - 3 - 2019
  • Hong Kong
    10 - 3 - 2019
    14 - 3 - 2019
  • London
    3 - 3 - 2019
    7 - 3 - 2019
  • Madrid
    3 - 3 - 2019
    7 - 3 - 2019
  • Munich
    3 - 3 - 2019
    7 - 3 - 2019
  • Berlin
    3 - 3 - 2019
    7 - 3 - 2019
  • New York
    3 - 3 - 2019
    7 - 3 - 2019
  • Istanbul
    24 - 3 - 2019
    28 - 3 - 2019
  • Bali
    24 - 3 - 2019
    28 - 3 - 2019
  • Singapore
    24 - 3 - 2019
    28 - 3 - 2019
  • Washington
    24 - 3 - 2019
    28 - 3 - 2019
  • London
    28 - 4 - 2019
    2 - 5 - 2019
  • Madrid
    28 - 4 - 2019
    2 - 5 - 2019
  • Munich
    28 - 4 - 2019
    2 - 5 - 2019
  • Berlin
    28 - 4 - 2019
    2 - 5 - 2019
  • New York
    28 - 4 - 2019
    2 - 5 - 2019
  • Dubai
    7 - 4 - 2019
    11 - 4 - 2019
  • Paris
    7 - 4 - 2019
    11 - 4 - 2019
  • Hong Kong
    7 - 4 - 2019
    11 - 4 - 2019
  • Istanbul
    14 - 4 - 2019
    18 - 4 - 2019
  • Bali
    14 - 4 - 2019
    18 - 4 - 2019
  • Singapore
    14 - 4 - 2019
    18 - 4 - 2019
  • Washington
    14 - 4 - 2019
    18 - 4 - 2019
  • Kuala Lumpur
    21 - 4 - 2019
    25 - 4 - 2019
  • Rome
    21 - 4 - 2019
    25 - 4 - 2019
  • Rome
    21 - 4 - 2019
    25 - 4 - 2019
  • Barcelona
    21 - 4 - 2019
    25 - 4 - 2019
  • Zurich
    21 - 4 - 2019
    25 - 4 - 2019
  • Kuala Lumpur
    12 - 5 - 2019
    16 - 5 - 2019
  • Rome
    12 - 5 - 2019
    16 - 5 - 2019
  • Rome
    12 - 5 - 2019
    16 - 5 - 2019
  • Barcelona
    12 - 5 - 2019
    16 - 5 - 2019
  • Zurich
    12 - 5 - 2019
    16 - 5 - 2019
  • Dubai
    5 - 5 - 2019
    9 - 5 - 2019
  • Paris
    5 - 5 - 2019
    9 - 5 - 2019
  • Hong Kong
    5 - 5 - 2019
    9 - 5 - 2019
  • London
    19 - 5 - 2019
    23 - 5 - 2019
  • Madrid
    19 - 5 - 2019
    23 - 5 - 2019
  • Munich
    19 - 5 - 2019
    23 - 5 - 2019
  • Berlin
    19 - 5 - 2019
    23 - 5 - 2019
  • New York
    19 - 5 - 2019
    23 - 5 - 2019
  • Istanbul
    26 - 5 - 2019
    30 - 5 - 2019
  • Bali
    26 - 5 - 2019
    30 - 5 - 2019
  • Singapore
    26 - 5 - 2019
    30 - 5 - 2019
  • Washington
    26 - 5 - 2019
    30 - 5 - 2019
  • London
    9 - 6 - 2019
    13 - 6 - 2019
  • Madrid
    9 - 6 - 2019
    13 - 6 - 2019
  • Munich
    9 - 6 - 2019
    13 - 6 - 2019
  • Berlin
    9 - 6 - 2019
    13 - 6 - 2019
  • New York
    9 - 6 - 2019
    13 - 6 - 2019
  • Dubai
    16 - 6 - 2019
    20 - 6 - 2019
  • Paris
    16 - 6 - 2019
    20 - 6 - 2019
  • Hong Kong
    16 - 6 - 2019
    20 - 6 - 2019
  • Istanbul
    23 - 6 - 2019
    27 - 6 - 2019
  • Bali
    23 - 6 - 2019
    27 - 6 - 2019
  • Singapore
    23 - 6 - 2019
    27 - 6 - 2019
  • Washington
    23 - 6 - 2019
    27 - 6 - 2019
  • Kuala Lumpur
    2 - 6 - 2019
    6 - 6 - 2019
  • Rome
    2 - 6 - 2019
    6 - 6 - 2019
  • Rome
    2 - 6 - 2019
    6 - 6 - 2019
  • Barcelona
    2 - 6 - 2019
    6 - 6 - 2019
  • Zurich
    2 - 6 - 2019
    6 - 6 - 2019
  • Kuala Lumpur
    7 - 7 - 2019
    11 - 7 - 2019
  • Rome
    7 - 7 - 2019
    11 - 7 - 2019
  • Rome
    7 - 7 - 2019
    11 - 7 - 2019
  • Barcelona
    7 - 7 - 2019
    11 - 7 - 2019
  • Zurich
    7 - 7 - 2019
    11 - 7 - 2019
  • Dubai
    14 - 7 - 2019
    18 - 7 - 2019
  • Paris
    14 - 7 - 2019
    18 - 7 - 2019
  • Hong Kong
    14 - 7 - 2019
    18 - 7 - 2019
  • Dubai
    21 - 7 - 2019
    25 - 7 - 2019
  • Paris
    21 - 7 - 2019
    25 - 7 - 2019
  • Hong Kong
    21 - 7 - 2019
    25 - 7 - 2019
  • Istanbul
    28 - 7 - 2019
    1 - 8 - 2019
  • Bali
    28 - 7 - 2019
    1 - 8 - 2019
  • Singapore
    28 - 7 - 2019
    1 - 8 - 2019
  • Washington
    28 - 7 - 2019
    1 - 8 - 2019
  • London
    4 - 8 - 2019
    8 - 8 - 2019
  • Madrid
    4 - 8 - 2019
    8 - 8 - 2019
  • Munich
    4 - 8 - 2019
    8 - 8 - 2019
  • Berlin
    4 - 8 - 2019
    8 - 8 - 2019
  • New York
    4 - 8 - 2019
    8 - 8 - 2019
  • Dubai
    11 - 8 - 2019
    15 - 8 - 2019
  • Paris
    11 - 8 - 2019
    15 - 8 - 2019
  • Hong Kong
    11 - 8 - 2019
    15 - 8 - 2019
  • Istanbul
    18 - 8 - 2019
    22 - 8 - 2019
  • Bali
    18 - 8 - 2019
    22 - 8 - 2019
  • Singapore
    18 - 8 - 2019
    22 - 8 - 2019
  • Washington
    18 - 8 - 2019
    22 - 8 - 2019
  • Kuala Lumpur
    25 - 8 - 2019
    29 - 8 - 2019
  • Rome
    25 - 8 - 2019
    29 - 8 - 2019
  • Rome
    25 - 8 - 2019
    29 - 8 - 2019
  • Barcelona
    25 - 8 - 2019
    29 - 8 - 2019
  • Zurich
    25 - 8 - 2019
    29 - 8 - 2019
  • Kuala Lumpur
    22 - 9 - 2019
    26 - 9 - 2019
  • Rome
    22 - 9 - 2019
    26 - 9 - 2019
  • Rome
    22 - 9 - 2019
    26 - 9 - 2019
  • Barcelona
    22 - 9 - 2019
    26 - 9 - 2019
  • Zurich
    22 - 9 - 2019
    26 - 9 - 2019
  • Dubai
    1 - 9 - 2019
    5 - 9 - 2019
  • Paris
    1 - 9 - 2019
    5 - 9 - 2019
  • Hong Kong
    1 - 9 - 2019
    5 - 9 - 2019
  • London
    8 - 9 - 2019
    12 - 9 - 2019
  • Madrid
    8 - 9 - 2019
    12 - 9 - 2019
  • Munich
    8 - 9 - 2019
    12 - 9 - 2019
  • Berlin
    8 - 9 - 2019
    12 - 9 - 2019
  • New York
    8 - 9 - 2019
    12 - 9 - 2019
  • Istanbul
    15 - 9 - 2019
    19 - 9 - 2019
  • Bali
    15 - 9 - 2019
    19 - 9 - 2019
  • Singapore
    15 - 9 - 2019
    19 - 9 - 2019
  • Washington
    15 - 9 - 2019
    19 - 9 - 2019
  • London
    20 - 10 - 2019
    24 - 10 - 2019
  • Madrid
    20 - 10 - 2019
    24 - 10 - 2019
  • Munich
    20 - 10 - 2019
    24 - 10 - 2019
  • Berlin
    20 - 10 - 2019
    24 - 10 - 2019
  • New York
    20 - 10 - 2019
    24 - 10 - 2019
  • Dubai
    27 - 10 - 2019
    31 - 10 - 2019
  • Paris
    27 - 10 - 2019
    31 - 10 - 2019
  • Hong Kong
    27 - 10 - 2019
    31 - 10 - 2019
  • Istanbul
    6 - 10 - 2019
    10 - 10 - 2019
  • Bali
    6 - 10 - 2019
    10 - 10 - 2019
  • Singapore
    6 - 10 - 2019
    10 - 10 - 2019
  • Washington
    6 - 10 - 2019
    10 - 10 - 2019
  • Kuala Lumpur
    13 - 10 - 2019
    17 - 10 - 2019
  • Rome
    13 - 10 - 2019
    17 - 10 - 2019
  • Rome
    13 - 10 - 2019
    17 - 10 - 2019
  • Barcelona
    13 - 10 - 2019
    17 - 10 - 2019
  • Zurich
    13 - 10 - 2019
    17 - 10 - 2019
  • Kuala Lumpur
    17 - 11 - 2019
    21 - 11 - 2019
  • Rome
    17 - 11 - 2019
    21 - 11 - 2019
  • Rome
    17 - 11 - 2019
    21 - 11 - 2019
  • Barcelona
    17 - 11 - 2019
    21 - 11 - 2019
  • Zurich
    17 - 11 - 2019
    21 - 11 - 2019
  • Dubai
    24 - 11 - 2019
    28 - 11 - 2019
  • Paris
    24 - 11 - 2019
    28 - 11 - 2019
  • Hong Kong
    24 - 11 - 2019
    28 - 11 - 2019
  • London
    3 - 11 - 2019
    7 - 11 - 2019
  • Madrid
    3 - 11 - 2019
    7 - 11 - 2019
  • Munich
    3 - 11 - 2019
    7 - 11 - 2019
  • Berlin
    3 - 11 - 2019
    7 - 11 - 2019
  • New York
    3 - 11 - 2019
    7 - 11 - 2019
  • Istanbul
    10 - 11 - 2019
    14 - 11 - 2019
  • Bali
    10 - 11 - 2019
    14 - 11 - 2019
  • Singapore
    10 - 11 - 2019
    14 - 11 - 2019
  • Washington
    10 - 11 - 2019
    14 - 11 - 2019
  • London
    15 - 12 - 2019
    19 - 12 - 2019
  • Madrid
    15 - 12 - 2019
    19 - 12 - 2019
  • Munich
    15 - 12 - 2019
    19 - 12 - 2019
  • Berlin
    15 - 12 - 2019
    19 - 12 - 2019
  • New York
    15 - 12 - 2019
    19 - 12 - 2019
  • Dubai
    22 - 12 - 2019
    26 - 12 - 2019
  • Paris
    22 - 12 - 2019
    26 - 12 - 2019
  • Hong Kong
    22 - 12 - 2019
    26 - 12 - 2019
  • Istanbul
    8 - 12 - 2019
    12 - 12 - 2019
  • Bali
    8 - 12 - 2019
    12 - 12 - 2019
  • Singapore
    8 - 12 - 2019
    12 - 12 - 2019
  • Washington
    8 - 12 - 2019
    12 - 12 - 2019
  • Kuala Lumpur
    1 - 12 - 2019
    5 - 12 - 2019
  • Rome
    1 - 12 - 2019
    5 - 12 - 2019
  • Rome
    1 - 12 - 2019
    5 - 12 - 2019
  • Barcelona
    1 - 12 - 2019
    5 - 12 - 2019
  • Zurich
    1 - 12 - 2019
    5 - 12 - 2019

Introduction

This program is designed for:

Individuals, leaders, supervisors and all those who are engaged in quality management implementation and improvement of organizational performance.

Objectives

  • Describe the importance of quality in organizations.
  • Explain the impact of leadership to support quality management systems.
  • Summarize the most used quality philosophies and tools to establish priorities within their organization.
  • Study international, national and local quality standards, models and awards (ISO, TQM, Malcolm Baldrige etc.).
  • Assess team dynamics and the role of teams in their continual improvement projects.

Content

Leadership and Management in Quality

  • Definitions
  • Process-Based View
  • Productivity Limitations
  • The MUDA Factor
  • Eight Types of Waste
  • Cost of Poor Quality

Quality Basics and Definitions

  • Definition and Concept of Quality
  • History of Quality
  • Benefits of Implementing a Quality Model
  • Review of Common Quality Models
  • Review of Quality Gurus
  • Quality Philosophies
  • Deming’s 14 Points
  • Juran’s Trilogy
  • Crosby’s Zero Defects
  • House of Quality and Quality Function Deployment (QFD)
  • Six Sigma Methodology
  • Lean Principles
  • Quality Models, Awards and Methodologies
  • Malcolm Baldrige National Quality Award and EFQM
  • Dubai Quality Award
  • HH Sheikh Khalifa Excellence Award
  • ISO9001:2008
  • Total Quality Management

Building Teams in a Quality Management System

  • Why are Teams Important in Quality Management Projects?
  • Barriers to Teams Achievement
  • Characteristics of Effective Teams
  • Team Development Cycle
  • Team Members Selection Tools

Improvement Tools and Techniques

  • Streamlining the Organization
  • The “ESSA”  Method
  • Savings in Material Costs
  • Reducing the Costs of Services
  • 140 Ideas to Cut Costs

Ethics in Quality Management

  • American Society for Quality Code of Ethics

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