/  Certified Quality Management Professional Training

Certified Quality Management Professional Training

BMC Training provides a training course in Certified Quality Management Professional in Quality and Productivity

Course Title
Venue
Start Date
End Date
  • London
    20 - 12 - 2020
    24 - 12 - 2020
  • Madrid
    20 - 12 - 2020
    24 - 12 - 2020
  • Munich
    20 - 12 - 2020
    24 - 12 - 2020
  • Berlin
    20 - 12 - 2020
    24 - 12 - 2020
  • New York
    20 - 12 - 2020
    24 - 12 - 2020
  • Dubai
    27 - 12 - 2020
    31 - 12 - 2020
  • Paris
    27 - 12 - 2020
    31 - 12 - 2020
  • Hong Kong
    27 - 12 - 2020
    31 - 12 - 2020
  • Istanbul
    13 - 12 - 2020
    17 - 12 - 2020
  • Bali
    13 - 12 - 2020
    17 - 12 - 2020
  • Singapore
    13 - 12 - 2020
    17 - 12 - 2020
  • Washington
    13 - 12 - 2020
    17 - 12 - 2020
  • Kuala Lumpur
    6 - 12 - 2020
    10 - 12 - 2020
  • Rome
    6 - 12 - 2020
    10 - 12 - 2020
  • Barcelona
    6 - 12 - 2020
    10 - 12 - 2020
  • Zurich
    6 - 12 - 2020
    10 - 12 - 2020
  • Kuala Lumpur
    24 - 1 - 2021
    28 - 1 - 2021
  • Rome
    24 - 1 - 2021
    28 - 1 - 2021
  • Barcelona
    24 - 1 - 2021
    28 - 1 - 2021
  • Zurich
    24 - 1 - 2021
    28 - 1 - 2021
  • Dubai
    17 - 1 - 2021
    21 - 1 - 2021
  • Paris
    17 - 1 - 2021
    21 - 1 - 2021
  • Hong Kong
    17 - 1 - 2021
    21 - 1 - 2021
  • London
    10 - 1 - 2021
    14 - 1 - 2021
  • Madrid
    10 - 1 - 2021
    14 - 1 - 2021
  • Munich
    10 - 1 - 2021
    14 - 1 - 2021
  • Berlin
    10 - 1 - 2021
    14 - 1 - 2021
  • New York
    10 - 1 - 2021
    14 - 1 - 2021
  • Istanbul
    3 - 1 - 2021
    7 - 1 - 2021
  • Bali
    3 - 1 - 2021
    7 - 1 - 2021
  • Singapore
    3 - 1 - 2021
    7 - 1 - 2021
  • Washington
    3 - 1 - 2021
    7 - 1 - 2021
  • Dubai
    3 - 1 - 2021
    7 - 1 - 2021
  • Paris
    3 - 1 - 2021
    7 - 1 - 2021
  • Hong Kong
    3 - 1 - 2021
    7 - 1 - 2021
  • London
    28 - 2 - 2021
    4 - 3 - 2021
  • Madrid
    28 - 2 - 2021
    4 - 3 - 2021
  • Munich
    28 - 2 - 2021
    4 - 3 - 2021
  • Berlin
    28 - 2 - 2021
    4 - 3 - 2021
  • New York
    28 - 2 - 2021
    4 - 3 - 2021
  • Dubai
    21 - 2 - 2021
    25 - 2 - 2021
  • Paris
    21 - 2 - 2021
    25 - 2 - 2021
  • Hong Kong
    21 - 2 - 2021
    25 - 2 - 2021
  • Istanbul
    14 - 2 - 2021
    18 - 2 - 2021
  • Bali
    14 - 2 - 2021
    18 - 2 - 2021
  • Singapore
    14 - 2 - 2021
    18 - 2 - 2021
  • Washington
    14 - 2 - 2021
    18 - 2 - 2021
  • Kuala Lumpur
    7 - 2 - 2021
    11 - 2 - 2021
  • Rome
    7 - 2 - 2021
    11 - 2 - 2021
  • Barcelona
    7 - 2 - 2021
    11 - 2 - 2021
  • Zurich
    7 - 2 - 2021
    11 - 2 - 2021
  • Kuala Lumpur
    21 - 3 - 2021
    25 - 3 - 2021
  • Rome
    21 - 3 - 2021
    25 - 3 - 2021
  • Barcelona
    21 - 3 - 2021
    25 - 3 - 2021
  • Zurich
    21 - 3 - 2021
    25 - 3 - 2021
  • Dubai
    14 - 3 - 2021
    18 - 3 - 2021
  • Paris
    14 - 3 - 2021
    18 - 3 - 2021
  • Hong Kong
    14 - 3 - 2021
    18 - 3 - 2021
  • London
    7 - 3 - 2021
    11 - 3 - 2021
  • Madrid
    7 - 3 - 2021
    11 - 3 - 2021
  • Munich
    7 - 3 - 2021
    11 - 3 - 2021
  • Berlin
    7 - 3 - 2021
    11 - 3 - 2021
  • New York
    7 - 3 - 2021
    11 - 3 - 2021
  • Istanbul
    28 - 3 - 2021
    1 - 4 - 2021
  • Bali
    28 - 3 - 2021
    1 - 4 - 2021
  • Singapore
    28 - 3 - 2021
    1 - 4 - 2021
  • Washington
    28 - 3 - 2021
    1 - 4 - 2021
  • Dubai
    28 - 3 - 2021
    1 - 4 - 2021
  • Paris
    28 - 3 - 2021
    1 - 4 - 2021
  • Hong Kong
    28 - 3 - 2021
    1 - 4 - 2021
  • London
    25 - 4 - 2021
    29 - 4 - 2021
  • Madrid
    25 - 4 - 2021
    29 - 4 - 2021
  • Munich
    25 - 4 - 2021
    29 - 4 - 2021
  • Berlin
    25 - 4 - 2021
    29 - 4 - 2021
  • New York
    25 - 4 - 2021
    29 - 4 - 2021
  • Dubai
    4 - 4 - 2021
    8 - 4 - 2021
  • Paris
    4 - 4 - 2021
    8 - 4 - 2021
  • Hong Kong
    4 - 4 - 2021
    8 - 4 - 2021
  • Istanbul
    11 - 4 - 2021
    15 - 4 - 2021
  • Bali
    11 - 4 - 2021
    15 - 4 - 2021
  • Singapore
    11 - 4 - 2021
    15 - 4 - 2021
  • Washington
    11 - 4 - 2021
    15 - 4 - 2021
  • Kuala Lumpur
    18 - 4 - 2021
    22 - 4 - 2021
  • Rome
    18 - 4 - 2021
    22 - 4 - 2021
  • Barcelona
    18 - 4 - 2021
    22 - 4 - 2021
  • Zurich
    18 - 4 - 2021
    22 - 4 - 2021
  • Kuala Lumpur
    9 - 5 - 2021
    13 - 5 - 2021
  • Rome
    9 - 5 - 2021
    13 - 5 - 2021
  • Barcelona
    9 - 5 - 2021
    13 - 5 - 2021
  • Zurich
    9 - 5 - 2021
    13 - 5 - 2021
  • Dubai
    2 - 5 - 2021
    6 - 5 - 2021
  • Paris
    2 - 5 - 2021
    6 - 5 - 2021
  • Hong Kong
    2 - 5 - 2021
    6 - 5 - 2021
  • London
    16 - 5 - 2021
    20 - 5 - 2021
  • Madrid
    16 - 5 - 2021
    20 - 5 - 2021
  • Munich
    16 - 5 - 2021
    20 - 5 - 2021
  • Berlin
    16 - 5 - 2021
    20 - 5 - 2021
  • New York
    16 - 5 - 2021
    20 - 5 - 2021
  • Istanbul
    23 - 5 - 2021
    27 - 5 - 2021
  • Bali
    23 - 5 - 2021
    27 - 5 - 2021
  • Singapore
    23 - 5 - 2021
    27 - 5 - 2021
  • Washington
    23 - 5 - 2021
    27 - 5 - 2021
  • Dubai
    23 - 5 - 2021
    27 - 5 - 2021
  • Paris
    23 - 5 - 2021
    27 - 5 - 2021
  • Hong Kong
    23 - 5 - 2021
    27 - 5 - 2021
  • London
    13 - 6 - 2021
    17 - 6 - 2021
  • Madrid
    13 - 6 - 2021
    17 - 6 - 2021
  • Munich
    13 - 6 - 2021
    17 - 6 - 2021
  • Berlin
    13 - 6 - 2021
    17 - 6 - 2021
  • New York
    13 - 6 - 2021
    17 - 6 - 2021
  • Dubai
    20 - 6 - 2021
    24 - 6 - 2021
  • Paris
    20 - 6 - 2021
    24 - 6 - 2021
  • Hong Kong
    20 - 6 - 2021
    24 - 6 - 2021
  • Istanbul
    27 - 6 - 2021
    1 - 7 - 2021
  • Bali
    27 - 6 - 2021
    1 - 7 - 2021
  • Singapore
    27 - 6 - 2021
    1 - 7 - 2021
  • Washington
    27 - 6 - 2021
    1 - 7 - 2021
  • Kuala Lumpur
    6 - 6 - 2021
    10 - 6 - 2021
  • Rome
    6 - 6 - 2021
    10 - 6 - 2021
  • Barcelona
    6 - 6 - 2021
    10 - 6 - 2021
  • Zurich
    6 - 6 - 2021
    10 - 6 - 2021
  • Kuala Lumpur
    4 - 7 - 2021
    8 - 7 - 2021
  • Rome
    4 - 7 - 2021
    8 - 7 - 2021
  • Barcelona
    4 - 7 - 2021
    8 - 7 - 2021
  • Zurich
    4 - 7 - 2021
    8 - 7 - 2021
  • Dubai
    11 - 7 - 2021
    15 - 7 - 2021
  • Paris
    11 - 7 - 2021
    15 - 7 - 2021
  • Hong Kong
    11 - 7 - 2021
    15 - 7 - 2021
  • Dubai
    18 - 7 - 2021
    22 - 7 - 2021
  • Paris
    18 - 7 - 2021
    22 - 7 - 2021
  • Hong Kong
    18 - 7 - 2021
    22 - 7 - 2021
  • Istanbul
    25 - 7 - 2021
    29 - 7 - 2021
  • Bali
    25 - 7 - 2021
    29 - 7 - 2021
  • Singapore
    25 - 7 - 2021
    29 - 7 - 2021
  • Washington
    25 - 7 - 2021
    29 - 7 - 2021
  • Dubai
    25 - 7 - 2021
    29 - 7 - 2021
  • Paris
    25 - 7 - 2021
    29 - 7 - 2021
  • Hong Kong
    25 - 7 - 2021
    29 - 7 - 2021
  • London
    1 - 8 - 2021
    5 - 8 - 2021
  • Madrid
    1 - 8 - 2021
    5 - 8 - 2021
  • Munich
    1 - 8 - 2021
    5 - 8 - 2021
  • Berlin
    1 - 8 - 2021
    5 - 8 - 2021
  • New York
    1 - 8 - 2021
    5 - 8 - 2021
  • Dubai
    8 - 8 - 2021
    12 - 8 - 2021
  • Paris
    8 - 8 - 2021
    12 - 8 - 2021
  • Hong Kong
    8 - 8 - 2021
    12 - 8 - 2021
  • Istanbul
    15 - 8 - 2021
    19 - 8 - 2021
  • Bali
    15 - 8 - 2021
    19 - 8 - 2021
  • Singapore
    15 - 8 - 2021
    19 - 8 - 2021
  • Washington
    15 - 8 - 2021
    19 - 8 - 2021
  • Kuala Lumpur
    22 - 8 - 2021
    26 - 8 - 2021
  • Rome
    22 - 8 - 2021
    26 - 8 - 2021
  • Barcelona
    22 - 8 - 2021
    26 - 8 - 2021
  • Zurich
    22 - 8 - 2021
    26 - 8 - 2021
  • Kuala Lumpur
    26 - 9 - 2021
    30 - 9 - 2021
  • Rome
    26 - 9 - 2021
    30 - 9 - 2021
  • Barcelona
    26 - 9 - 2021
    30 - 9 - 2021
  • Zurich
    26 - 9 - 2021
    30 - 9 - 2021
  • Dubai
    5 - 9 - 2021
    9 - 9 - 2021
  • Paris
    5 - 9 - 2021
    9 - 9 - 2021
  • Hong Kong
    5 - 9 - 2021
    9 - 9 - 2021
  • London
    12 - 9 - 2021
    16 - 9 - 2021
  • Madrid
    12 - 9 - 2021
    16 - 9 - 2021
  • Munich
    12 - 9 - 2021
    16 - 9 - 2021
  • Berlin
    12 - 9 - 2021
    16 - 9 - 2021
  • New York
    12 - 9 - 2021
    16 - 9 - 2021
  • Istanbul
    19 - 9 - 2021
    23 - 9 - 2021
  • Bali
    19 - 9 - 2021
    23 - 9 - 2021
  • Singapore
    19 - 9 - 2021
    23 - 9 - 2021
  • Washington
    19 - 9 - 2021
    23 - 9 - 2021
  • Dubai
    19 - 9 - 2021
    23 - 9 - 2021
  • Paris
    19 - 9 - 2021
    23 - 9 - 2021
  • Hong Kong
    19 - 9 - 2021
    23 - 9 - 2021
  • London
    17 - 10 - 2021
    21 - 10 - 2021
  • Madrid
    17 - 10 - 2021
    21 - 10 - 2021
  • Munich
    17 - 10 - 2021
    21 - 10 - 2021
  • Berlin
    17 - 10 - 2021
    21 - 10 - 2021
  • New York
    17 - 10 - 2021
    21 - 10 - 2021
  • Dubai
    24 - 10 - 2021
    28 - 10 - 2021
  • Paris
    24 - 10 - 2021
    28 - 10 - 2021
  • Hong Kong
    24 - 10 - 2021
    28 - 10 - 2021
  • Istanbul
    3 - 10 - 2021
    7 - 10 - 2021
  • Bali
    3 - 10 - 2021
    7 - 10 - 2021
  • Singapore
    3 - 10 - 2021
    7 - 10 - 2021
  • Washington
    3 - 10 - 2021
    7 - 10 - 2021
  • Kuala Lumpur
    10 - 10 - 2021
    14 - 10 - 2021
  • Rome
    10 - 10 - 2021
    14 - 10 - 2021
  • Barcelona
    10 - 10 - 2021
    14 - 10 - 2021
  • Zurich
    10 - 10 - 2021
    14 - 10 - 2021
  • Kuala Lumpur
    21 - 11 - 2021
    25 - 11 - 2021
  • Rome
    21 - 11 - 2021
    25 - 11 - 2021
  • Barcelona
    21 - 11 - 2021
    25 - 11 - 2021
  • Zurich
    21 - 11 - 2021
    25 - 11 - 2021
  • London
    7 - 11 - 2021
    11 - 11 - 2021
  • Madrid
    7 - 11 - 2021
    11 - 11 - 2021
  • Munich
    7 - 11 - 2021
    11 - 11 - 2021
  • Berlin
    7 - 11 - 2021
    11 - 11 - 2021
  • New York
    7 - 11 - 2021
    11 - 11 - 2021
  • Istanbul
    14 - 11 - 2021
    18 - 11 - 2021
  • Bali
    14 - 11 - 2021
    18 - 11 - 2021
  • Singapore
    14 - 11 - 2021
    18 - 11 - 2021
  • Washington
    14 - 11 - 2021
    18 - 11 - 2021
  • Dubai
    14 - 11 - 2021
    18 - 11 - 2021
  • Paris
    14 - 11 - 2021
    18 - 11 - 2021
  • Hong Kong
    14 - 11 - 2021
    18 - 11 - 2021

Introduction

This program is designed for:

Individuals, leaders, supervisors and all those who are engaged in quality management implementation and improvement of organizational performance.

Objectives

  • Describe the importance of quality in organizations.
  • Explain the impact of leadership to support quality management systems.
  • Summarize the most used quality philosophies and tools to establish priorities within their organization.
  • Study international, national and local quality standards, models and awards (ISO, TQM, Malcolm Baldrige etc.).
  • Assess team dynamics and the role of teams in their continual improvement projects.

Content

Leadership and Management in Quality

  • Definitions
  • Process-Based View
  • Productivity Limitations
  • The MUDA Factor
  • Eight Types of Waste
  • Cost of Poor Quality

Quality Basics and Definitions

  • Definition and Concept of Quality
  • History of Quality
  • Benefits of Implementing a Quality Model
  • Review of Common Quality Models
  • Review of Quality Gurus
  • Quality Philosophies
  • Deming’s 14 Points
  • Juran’s Trilogy
  • Crosby’s Zero Defects
  • House of Quality and Quality Function Deployment (QFD)
  • Six Sigma Methodology
  • Lean Principles
  • Quality Models, Awards and Methodologies
  • Malcolm Baldrige National Quality Award and EFQM
  • Dubai Quality Award
  • HH Sheikh Khalifa Excellence Award
  • ISO9001:2008
  • Total Quality Management

Building Teams in a Quality Management System

  • Why are Teams Important in Quality Management Projects?
  • Barriers to Teams Achievement
  • Characteristics of Effective Teams
  • Team Development Cycle
  • Team Members Selection Tools

Improvement Tools and Techniques

  • Streamlining the Organization
  • The “ESSA”  Method
  • Savings in Material Costs
  • Reducing the Costs of Services
  • 140 Ideas to Cut Costs

Ethics in Quality Management

  • American Society for Quality Code of Ethics

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