EFQM - Journey to Excellence Course

Embark on a journey to excellence with EFQM principles. Join this course to learn how to guide organizations toward sustainable improvement. BMC Training offers EFQM - Journey to Excellence Course in Quality and Productivity Courses.

  • English
  • 205 Training Sessions
  • Confirmed
  • One Week
EFQM - Journey to Excellence Training Course

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Type a city name or a month
Venue Start Date End Date Net Fees Details & Registration
Istanbul , Turkey 11 - May - 2025 15 - May - 2025 4700 GBP
Bali , Indonesia 11 - May - 2025 15 - May - 2025 8100 GBP
Singapore , Singapore 11 - May - 2025 15 - May - 2025 7500 GBP
Washington , United States 11 - May - 2025 15 - May - 2025 11000 GBP
Dubai , UAE 4 - May - 2025 8 - May - 2025 4987.5 GBP
Paris , France 4 - May - 2025 8 - May - 2025 6700 GBP
Hong Kong , Hong Kong 4 - May - 2025 8 - May - 2025 8500 GBP
Tokyo , Japan 4 - May - 2025 8 - May - 2025 9750 GBP
Dubai , UAE 18 - May - 2025 22 - May - 2025 4987.5 GBP
Paris , France 18 - May - 2025 22 - May - 2025 6700 GBP
Hong Kong , Hong Kong 18 - May - 2025 22 - May - 2025 8500 GBP
Tokyo , Japan 18 - May - 2025 22 - May - 2025 9750 GBP
Kuala Lumpur , Malaysia 25 - May - 2025 29 - May - 2025 4750 GBP
Rome , Italy 25 - May - 2025 29 - May - 2025 7300 GBP
Barcelona , Spain 25 - May - 2025 29 - May - 2025 6950 GBP
Zurich , Switzerland 25 - May - 2025 29 - May - 2025 7950 GBP
London , UK 4 - May - 2025 8 - May - 2025 4950 GBP
Madrid , Spain 4 - May - 2025 8 - May - 2025 6950 GBP
Munich , Germany 4 - May - 2025 8 - May - 2025 7900 GBP
Berlin , Germany 4 - May - 2025 8 - May - 2025 7900 GBP
New York , United States 4 - May - 2025 8 - May - 2025 10900 GBP
Amsterdam , Netherlands 4 - May - 2025 8 - May - 2025 8100 GBP
Milan , Italy 4 - May - 2025 8 - May - 2025 6950 GBP
London , UK 18 - May - 2025 22 - May - 2025 4950 GBP
Madrid , Spain 18 - May - 2025 22 - May - 2025 6950 GBP
Munich , Germany 18 - May - 2025 22 - May - 2025 7900 GBP
Berlin , Germany 18 - May - 2025 22 - May - 2025 7900 GBP
New York , United States 18 - May - 2025 22 - May - 2025 10900 GBP
Amsterdam , Netherlands 18 - May - 2025 22 - May - 2025 8100 GBP
Milan , Italy 18 - May - 2025 22 - May - 2025 6950 GBP
Taipei , Taiwan 11 - May - 2025 15 - May - 2025 9300 GBP
Geneva , Switzerland 4 - May - 2025 8 - May - 2025 8950 GBP
Geneva , Switzerland 18 - May - 2025 22 - May - 2025 8950 GBP
Sydney , Australia 25 - May - 2025 29 - May - 2025 10900 GBP
Interlaken , Switzerland 25 - May - 2025 29 - May - 2025 8950 GBP
London , UK 8 - Jun - 2025 12 - Jun - 2025 4950 GBP
Madrid , Spain 8 - Jun - 2025 12 - Jun - 2025 6950 GBP
Munich , Germany 8 - Jun - 2025 12 - Jun - 2025 7900 GBP
Berlin , Germany 8 - Jun - 2025 12 - Jun - 2025 7900 GBP
New York , United States 8 - Jun - 2025 12 - Jun - 2025 10900 GBP
Amsterdam , Netherlands 8 - Jun - 2025 12 - Jun - 2025 8100 GBP
Milan , Italy 8 - Jun - 2025 12 - Jun - 2025 6950 GBP
Dubai , UAE 15 - Jun - 2025 19 - Jun - 2025 4987.5 GBP
Paris , France 15 - Jun - 2025 19 - Jun - 2025 6700 GBP
Hong Kong , Hong Kong 15 - Jun - 2025 19 - Jun - 2025 8500 GBP
Tokyo , Japan 15 - Jun - 2025 19 - Jun - 2025 9750 GBP
Istanbul , Turkey 22 - Jun - 2025 26 - Jun - 2025 4700 GBP
Bali , Indonesia 22 - Jun - 2025 26 - Jun - 2025 8100 GBP
Singapore , Singapore 22 - Jun - 2025 26 - Jun - 2025 7500 GBP
Washington , United States 22 - Jun - 2025 26 - Jun - 2025 11000 GBP
Kuala Lumpur , Malaysia 1 - Jun - 2025 5 - Jun - 2025 4750 GBP
Rome , Italy 1 - Jun - 2025 5 - Jun - 2025 7300 GBP
Barcelona , Spain 1 - Jun - 2025 5 - Jun - 2025 6950 GBP
Zurich , Switzerland 1 - Jun - 2025 5 - Jun - 2025 7950 GBP
Dubai , UAE 22 - Jun - 2025 26 - Jun - 2025 4987.5 GBP
Paris , France 22 - Jun - 2025 26 - Jun - 2025 6700 GBP
Hong Kong , Hong Kong 22 - Jun - 2025 26 - Jun - 2025 8500 GBP
Tokyo , Japan 22 - Jun - 2025 26 - Jun - 2025 9750 GBP
London , UK 22 - Jun - 2025 26 - Jun - 2025 4950 GBP
Madrid , Spain 22 - Jun - 2025 26 - Jun - 2025 6950 GBP
Munich , Germany 22 - Jun - 2025 26 - Jun - 2025 7900 GBP
Berlin , Germany 22 - Jun - 2025 26 - Jun - 2025 7900 GBP
New York , United States 22 - Jun - 2025 26 - Jun - 2025 10900 GBP
Amsterdam , Netherlands 22 - Jun - 2025 26 - Jun - 2025 8100 GBP
Milan , Italy 22 - Jun - 2025 26 - Jun - 2025 6950 GBP
Geneva , Switzerland 15 - Jun - 2025 19 - Jun - 2025 8950 GBP
Taipei , Taiwan 22 - Jun - 2025 26 - Jun - 2025 9300 GBP
Sydney , Australia 1 - Jun - 2025 5 - Jun - 2025 10900 GBP
Interlaken , Switzerland 1 - Jun - 2025 5 - Jun - 2025 8950 GBP
Geneva , Switzerland 22 - Jun - 2025 26 - Jun - 2025 8950 GBP
Istanbul , Turkey 6 - Jul - 2025 10 - Jul - 2025 4700 GBP
Bali , Indonesia 6 - Jul - 2025 10 - Jul - 2025 8100 GBP
Singapore , Singapore 6 - Jul - 2025 10 - Jul - 2025 7500 GBP
Washington , United States 6 - Jul - 2025 10 - Jul - 2025 11000 GBP
Dubai , UAE 13 - Jul - 2025 17 - Jul - 2025 4987.5 GBP
Paris , France 13 - Jul - 2025 17 - Jul - 2025 6700 GBP
Hong Kong , Hong Kong 13 - Jul - 2025 17 - Jul - 2025 8500 GBP
Tokyo , Japan 13 - Jul - 2025 17 - Jul - 2025 9750 GBP
Dubai , UAE 20 - Jul - 2025 24 - Jul - 2025 4987.5 GBP
Paris , France 20 - Jul - 2025 24 - Jul - 2025 6700 GBP
Hong Kong , Hong Kong 20 - Jul - 2025 24 - Jul - 2025 8500 GBP
Tokyo , Japan 20 - Jul - 2025 24 - Jul - 2025 9750 GBP
Kuala Lumpur , Malaysia 27 - Jul - 2025 31 - Jul - 2025 4750 GBP
Rome , Italy 27 - Jul - 2025 31 - Jul - 2025 7300 GBP
Barcelona , Spain 27 - Jul - 2025 31 - Jul - 2025 6950 GBP
Zurich , Switzerland 27 - Jul - 2025 31 - Jul - 2025 7950 GBP
London , UK 13 - Jul - 2025 17 - Jul - 2025 4950 GBP
Madrid , Spain 13 - Jul - 2025 17 - Jul - 2025 6950 GBP
Munich , Germany 13 - Jul - 2025 17 - Jul - 2025 7900 GBP
Berlin , Germany 13 - Jul - 2025 17 - Jul - 2025 7900 GBP
New York , United States 13 - Jul - 2025 17 - Jul - 2025 10900 GBP
Amsterdam , Netherlands 13 - Jul - 2025 17 - Jul - 2025 8100 GBP
Milan , Italy 13 - Jul - 2025 17 - Jul - 2025 6950 GBP
London , UK 20 - Jul - 2025 24 - Jul - 2025 4950 GBP
Madrid , Spain 20 - Jul - 2025 24 - Jul - 2025 6950 GBP
Munich , Germany 20 - Jul - 2025 24 - Jul - 2025 7900 GBP
Berlin , Germany 20 - Jul - 2025 24 - Jul - 2025 7900 GBP
New York , United States 20 - Jul - 2025 24 - Jul - 2025 10900 GBP
Amsterdam , Netherlands 20 - Jul - 2025 24 - Jul - 2025 8100 GBP
Milan , Italy 20 - Jul - 2025 24 - Jul - 2025 6950 GBP
Taipei , Taiwan 6 - Jul - 2025 10 - Jul - 2025 9300 GBP
Geneva , Switzerland 13 - Jul - 2025 17 - Jul - 2025 8950 GBP
Geneva , Switzerland 20 - Jul - 2025 24 - Jul - 2025 8950 GBP
Sydney , Australia 27 - Jul - 2025 31 - Jul - 2025 10900 GBP
Interlaken , Switzerland 27 - Jul - 2025 31 - Jul - 2025 8950 GBP
London , UK 3 - Aug - 2025 7 - Aug - 2025 4950 GBP
Madrid , Spain 3 - Aug - 2025 7 - Aug - 2025 6950 GBP
Munich , Germany 3 - Aug - 2025 7 - Aug - 2025 7900 GBP
Berlin , Germany 3 - Aug - 2025 7 - Aug - 2025 7900 GBP
New York , United States 3 - Aug - 2025 7 - Aug - 2025 10900 GBP
Amsterdam , Netherlands 3 - Aug - 2025 7 - Aug - 2025 8100 GBP
Milan , Italy 3 - Aug - 2025 7 - Aug - 2025 6950 GBP
Dubai , UAE 10 - Aug - 2025 14 - Aug - 2025 4987.5 GBP
Paris , France 10 - Aug - 2025 14 - Aug - 2025 6700 GBP
Hong Kong , Hong Kong 10 - Aug - 2025 14 - Aug - 2025 8500 GBP
Tokyo , Japan 10 - Aug - 2025 14 - Aug - 2025 9750 GBP
Istanbul , Turkey 17 - Aug - 2025 21 - Aug - 2025 4700 GBP
Bali , Indonesia 17 - Aug - 2025 21 - Aug - 2025 8100 GBP
Singapore , Singapore 17 - Aug - 2025 21 - Aug - 2025 7500 GBP
Washington , United States 17 - Aug - 2025 21 - Aug - 2025 11000 GBP
Kuala Lumpur , Malaysia 24 - Aug - 2025 28 - Aug - 2025 4750 GBP
Rome , Italy 24 - Aug - 2025 28 - Aug - 2025 7300 GBP
Barcelona , Spain 24 - Aug - 2025 28 - Aug - 2025 6950 GBP
Zurich , Switzerland 24 - Aug - 2025 28 - Aug - 2025 7950 GBP
Dubai , UAE 17 - Aug - 2025 21 - Aug - 2025 4987.5 GBP
Paris , France 17 - Aug - 2025 21 - Aug - 2025 6700 GBP
Hong Kong , Hong Kong 17 - Aug - 2025 21 - Aug - 2025 8500 GBP
Tokyo , Japan 17 - Aug - 2025 21 - Aug - 2025 9750 GBP
London , UK 17 - Aug - 2025 21 - Aug - 2025 4950 GBP
Madrid , Spain 17 - Aug - 2025 21 - Aug - 2025 6950 GBP
Munich , Germany 17 - Aug - 2025 21 - Aug - 2025 7900 GBP
Berlin , Germany 17 - Aug - 2025 21 - Aug - 2025 7900 GBP
New York , United States 17 - Aug - 2025 21 - Aug - 2025 10900 GBP
Amsterdam , Netherlands 17 - Aug - 2025 21 - Aug - 2025 8100 GBP
Milan , Italy 17 - Aug - 2025 21 - Aug - 2025 6950 GBP
Geneva , Switzerland 10 - Aug - 2025 14 - Aug - 2025 8950 GBP
Taipei , Taiwan 17 - Aug - 2025 21 - Aug - 2025 9300 GBP
Sydney , Australia 24 - Aug - 2025 28 - Aug - 2025 10900 GBP
Interlaken , Switzerland 24 - Aug - 2025 28 - Aug - 2025 8950 GBP
Geneva , Switzerland 17 - Aug - 2025 21 - Aug - 2025 8950 GBP
Istanbul , Turkey 28 - Sep - 2025 2 - Oct - 2025 4700 GBP
Bali , Indonesia 28 - Sep - 2025 2 - Oct - 2025 8100 GBP
Singapore , Singapore 28 - Sep - 2025 2 - Oct - 2025 7500 GBP
Washington , United States 28 - Sep - 2025 2 - Oct - 2025 11000 GBP
Dubai , UAE 7 - Sep - 2025 11 - Sep - 2025 4987.5 GBP
Paris , France 7 - Sep - 2025 11 - Sep - 2025 6700 GBP
Hong Kong , Hong Kong 7 - Sep - 2025 11 - Sep - 2025 8500 GBP
Tokyo , Japan 7 - Sep - 2025 11 - Sep - 2025 9750 GBP
Dubai , UAE 14 - Sep - 2025 18 - Sep - 2025 4987.5 GBP
Paris , France 14 - Sep - 2025 18 - Sep - 2025 6700 GBP
Hong Kong , Hong Kong 14 - Sep - 2025 18 - Sep - 2025 8500 GBP
Tokyo , Japan 14 - Sep - 2025 18 - Sep - 2025 9750 GBP
Kuala Lumpur , Malaysia 21 - Sep - 2025 25 - Sep - 2025 4750 GBP
Rome , Italy 21 - Sep - 2025 25 - Sep - 2025 7300 GBP
Barcelona , Spain 21 - Sep - 2025 25 - Sep - 2025 6950 GBP
Zurich , Switzerland 21 - Sep - 2025 25 - Sep - 2025 7950 GBP
London , UK 7 - Sep - 2025 11 - Sep - 2025 4950 GBP
Madrid , Spain 7 - Sep - 2025 11 - Sep - 2025 6950 GBP
Munich , Germany 7 - Sep - 2025 11 - Sep - 2025 7900 GBP
Berlin , Germany 7 - Sep - 2025 11 - Sep - 2025 7900 GBP
New York , United States 7 - Sep - 2025 11 - Sep - 2025 10900 GBP
Amsterdam , Netherlands 7 - Sep - 2025 11 - Sep - 2025 8100 GBP
Milan , Italy 7 - Sep - 2025 11 - Sep - 2025 6950 GBP
London , UK 14 - Sep - 2025 18 - Sep - 2025 4950 GBP
Madrid , Spain 14 - Sep - 2025 18 - Sep - 2025 6950 GBP
Munich , Germany 14 - Sep - 2025 18 - Sep - 2025 7900 GBP
Berlin , Germany 14 - Sep - 2025 18 - Sep - 2025 7900 GBP
New York , United States 14 - Sep - 2025 18 - Sep - 2025 10900 GBP
Amsterdam , Netherlands 14 - Sep - 2025 18 - Sep - 2025 8100 GBP
Milan , Italy 14 - Sep - 2025 18 - Sep - 2025 6950 GBP
Taipei , Taiwan 28 - Sep - 2025 2 - Oct - 2025 9300 GBP
Geneva , Switzerland 7 - Sep - 2025 11 - Sep - 2025 8950 GBP
Geneva , Switzerland 14 - Sep - 2025 18 - Sep - 2025 8950 GBP
Sydney , Australia 21 - Sep - 2025 25 - Sep - 2025 10900 GBP
Interlaken , Switzerland 21 - Sep - 2025 25 - Sep - 2025 8950 GBP
London , UK 19 - Oct - 2025 23 - Oct - 2025 4950 GBP
Madrid , Spain 19 - Oct - 2025 23 - Oct - 2025 6950 GBP
Munich , Germany 19 - Oct - 2025 23 - Oct - 2025 7900 GBP
Berlin , Germany 19 - Oct - 2025 23 - Oct - 2025 7900 GBP
New York , United States 19 - Oct - 2025 23 - Oct - 2025 10900 GBP
Amsterdam , Netherlands 19 - Oct - 2025 23 - Oct - 2025 8100 GBP
Milan , Italy 19 - Oct - 2025 23 - Oct - 2025 6950 GBP
Istanbul , Turkey 5 - Oct - 2025 9 - Oct - 2025 4700 GBP
Bali , Indonesia 5 - Oct - 2025 9 - Oct - 2025 8100 GBP
Singapore , Singapore 5 - Oct - 2025 9 - Oct - 2025 7500 GBP
Washington , United States 5 - Oct - 2025 9 - Oct - 2025 11000 GBP
Kuala Lumpur , Malaysia 12 - Oct - 2025 16 - Oct - 2025 4750 GBP
Rome , Italy 12 - Oct - 2025 16 - Oct - 2025 7300 GBP
Barcelona , Spain 12 - Oct - 2025 16 - Oct - 2025 6950 GBP
Zurich , Switzerland 12 - Oct - 2025 16 - Oct - 2025 7950 GBP
Dubai , UAE 5 - Oct - 2025 9 - Oct - 2025 4987.5 GBP
Paris , France 5 - Oct - 2025 9 - Oct - 2025 6700 GBP
Hong Kong , Hong Kong 5 - Oct - 2025 9 - Oct - 2025 8500 GBP
Tokyo , Japan 5 - Oct - 2025 9 - Oct - 2025 9750 GBP
London , UK 5 - Oct - 2025 9 - Oct - 2025 4950 GBP
Madrid , Spain 5 - Oct - 2025 9 - Oct - 2025 6950 GBP
Munich , Germany 5 - Oct - 2025 9 - Oct - 2025 7900 GBP
Berlin , Germany 5 - Oct - 2025 9 - Oct - 2025 7900 GBP
New York , United States 5 - Oct - 2025 9 - Oct - 2025 10900 GBP
Amsterdam , Netherlands 5 - Oct - 2025 9 - Oct - 2025 8100 GBP
Milan , Italy 5 - Oct - 2025 9 - Oct - 2025 6950 GBP
Taipei , Taiwan 5 - Oct - 2025 9 - Oct - 2025 9300 GBP
Sydney , Australia 12 - Oct - 2025 16 - Oct - 2025 10900 GBP
Interlaken , Switzerland 12 - Oct - 2025 16 - Oct - 2025 8950 GBP
Geneva , Switzerland 5 - Oct - 2025 9 - Oct - 2025 8950 GBP

Course Syllabus

Introduction

Who should attend:

Professionals, leaders, supervisors and all those who are engaged in quality management implementation and improvement of organizational performance. Individuals who are leading or participating in organizational effort to apply for distinguished national and international quality awards based on the EFQM Model will also find the program beneficial. 

Objectives

  • Use self-assessment as an improvement tool.
  • Develop a roadmap for their organization’s action plan.
  • Prioritize improvement actions to ensure effective use of resources.
  • Develop a plan to engage people within their organization to drive improvement efforts.
  • Utilize tools and techniques to improve performance.
  • Point out EFQM’s Levels of Excellence to determine own goals and aspirations.
  • Recognize the cultural aspects of Excellence to improve non tangible strengths.

Content

The Journey Towards Excellence

  • The Ingredients of Sustainable Improvement
  • Defining the Burning Platform
  • The Committed to Excellence (C2E) Journey
  • What is Excellence?
  • Mapping Stakeholders and their Expectations

The EFQM Excellence Model

  • What is Driving Change?
  • Fundamental Concepts, Criteria and RADAR 
  • Phases of Excellence
  • The 5 Enablers of the Model
  • Conducting a Self-Assessment

Prioritizing Opportunities to Improve

  • Prioritizing the Output of Self-Assessment
  • Using Pareto Analysis
  • Improve versus Maintain versus Reduce
  • Assessing Impact versus Ease

Managing Improvement Projects

  • The Six Phases of a Project
  • Project Success Criteria
  • Using RADAR to Implement Improvements
  • Preparing for the Site Visit in C2E
  • The Role of Validator

Putting the Model into Practice

  • Using the Quick Check Tool
  • Creating Annual Action Plans

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