/  EFQM - Leaders for Excellence Training

EFQM - Leaders for Excellence Training

BMC Training provides a training course in EFQM - Leaders for Excellence in Quality and Productivity

Course Title
Venue
Start Date
End Date
  • London
    9 - 10 - 2022
    13 - 10 - 2022
  • Dubai
    16 - 10 - 2022
    20 - 10 - 2022
  • Paris
    16 - 10 - 2022
    20 - 10 - 2022
  • Kuala Lumpur
    23 - 10 - 2022
    27 - 10 - 2022
  • Kuala Lumpur
    6 - 11 - 2022
    10 - 11 - 2022
  • Istanbul
    13 - 11 - 2022
    17 - 11 - 2022
  • Dubai
    20 - 11 - 2022
    24 - 11 - 2022
  • Paris
    20 - 11 - 2022
    24 - 11 - 2022
  • London
    27 - 11 - 2022
    1 - 12 - 2022
  • London
    4 - 12 - 2022
    8 - 12 - 2022
  • Istanbul
    11 - 12 - 2022
    15 - 12 - 2022
  • Dubai
    18 - 12 - 2022
    22 - 12 - 2022
  • Paris
    18 - 12 - 2022
    22 - 12 - 2022
  • Kuala Lumpur
    25 - 12 - 2022
    29 - 12 - 2022
  • Istanbul
    1 - 1 - 2023
    5 - 1 - 2023
  • Kuala Lumpur
    8 - 1 - 2023
    12 - 1 - 2023
  • London
    15 - 1 - 2023
    19 - 1 - 2023
  • Dubai
    22 - 1 - 2023
    26 - 1 - 2023
  • Paris
    22 - 1 - 2023
    26 - 1 - 2023
  • London
    5 - 2 - 2023
    9 - 2 - 2023
  • Istanbul
    12 - 2 - 2023
    16 - 2 - 2023
  • Kuala Lumpur
    19 - 2 - 2023
    23 - 2 - 2023
  • Dubai
    26 - 2 - 2023
    2 - 3 - 2023
  • Paris
    26 - 2 - 2023
    2 - 3 - 2023
  • Kuala Lumpur
    5 - 3 - 2023
    9 - 3 - 2023
  • London
    12 - 3 - 2023
    16 - 3 - 2023
  • Dubai
    19 - 3 - 2023
    23 - 3 - 2023
  • Paris
    19 - 3 - 2023
    23 - 3 - 2023
  • Istanbul
    26 - 3 - 2023
    30 - 3 - 2023
  • Kuala Lumpur
    2 - 4 - 2023
    6 - 4 - 2023
  • Istanbul
    9 - 4 - 2023
    13 - 4 - 2023
  • London
    16 - 4 - 2023
    20 - 4 - 2023
  • Dubai
    23 - 4 - 2023
    27 - 4 - 2023
  • Paris
    23 - 4 - 2023
    27 - 4 - 2023
  • London
    7 - 5 - 2023
    11 - 5 - 2023
  • Dubai
    14 - 5 - 2023
    18 - 5 - 2023
  • Paris
    14 - 5 - 2023
    18 - 5 - 2023
  • Kuala Lumpur
    21 - 5 - 2023
    25 - 5 - 2023
  • Istanbul
    28 - 5 - 2023
    1 - 6 - 2023
  • London
    4 - 6 - 2023
    8 - 6 - 2023
  • Dubai
    11 - 6 - 2023
    15 - 6 - 2023
  • Paris
    11 - 6 - 2023
    15 - 6 - 2023
  • Kuala Lumpur
    18 - 6 - 2023
    22 - 6 - 2023
  • Istanbul
    25 - 6 - 2023
    29 - 6 - 2023
  • Dubai
    2 - 7 - 2023
    6 - 7 - 2023
  • Paris
    2 - 7 - 2023
    6 - 7 - 2023
  • London
    9 - 7 - 2023
    13 - 7 - 2023
  • London
    16 - 7 - 2023
    20 - 7 - 2023
  • Istanbul
    23 - 7 - 2023
    27 - 7 - 2023
  • Dubai
    6 - 8 - 2023
    10 - 8 - 2023
  • Paris
    6 - 8 - 2023
    10 - 8 - 2023
  • Kuala Lumpur
    13 - 8 - 2023
    17 - 8 - 2023

Introduction

This program is designed for:

Professionals, leaders, supervisors and all those who are engaged in quality management implementation and improvement of organizational performance. Individuals who are leading or participating in organizational effort to apply for distinguished national and international quality awards based on the EFQM Model will also find the program beneficial.

Objectives

  • Apply the EFQM Excellence Model, the RADAR Logic and the Fundamental Concepts within their working environment.
  • Use a set of quality management tools to lead their organization’s journey to excellence.
  • Interpret an assessment feedback report.
  • Use the DMAIC approach, and supporting improvement tools, to pinpoint and address the root cause of improvement areas identified.
  • Adopt a structured approach to effectively address identified areas through improvement projects.
  • Use the Business Excellence Matrix approach to develop an Enabler Map for their organization and complete a self-assessment.

Content

The EFQM Excellence Model

  • Responding to Drivers of Change
  • The 8 Fundamental Concepts of Excellence
  • Using the 9 Excellence Model Criteria: Enables and Results
  • Benefiting from RADAR Logic
  • Mapping Strategic Themes Using the Model

Applying the RADAR Logic for Continuous Improvement

  • Elements of RADAR: Results, Approach, Deployment, Assess and Refine
  • Using RADAR with Enablers
  • Using RADAR with Results
  • Identifying Organizational Strengths and Areas for Improvement
  • Preparing Meaningful Feedback to Management

Excellence Achievement and Recognition

  • EFQM’s Recognition Schemes and Levels of Excellence
  • Characteristics of Excellent and Award Winning Organizations
  • Progressing in the Journey to Excellence

Driving Organizational Improvement

  • Prioritizing Organizational Improvements
  • Implementing Improvements Using the DMAIC Methodology
  • Benefiting from Established Problem Solving Tools

EFQM Model Management Documents

    • Compiling the Components of an EFQM Management Document
    • Using the Enabler Map to Detail Approaches
    • Completing a Self-Assessment Using the Business Excellence Matrix

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