/  EFQM - Leaders for Excellence Training

EFQM - Leaders for Excellence Training

BMC Training provides a training course in EFQM - Leaders for Excellence in Quality and Productivity

Course Title
Venue
Start Date
End Date
  • Dubai
    27 - 1 - 2019
    31 - 1 - 2019
  • Paris
    27 - 1 - 2019
    31 - 1 - 2019
  • Hong Kong
    27 - 1 - 2019
    31 - 1 - 2019
  • London
    20 - 1 - 2019
    24 - 1 - 2019
  • Madrid
    20 - 1 - 2019
    24 - 1 - 2019
  • Munich
    20 - 1 - 2019
    24 - 1 - 2019
  • Berlin
    20 - 1 - 2019
    24 - 1 - 2019
  • Kuala Lumpur
    13 - 1 - 2019
    17 - 1 - 2019
  • Rome
    13 - 1 - 2019
    17 - 1 - 2019
  • Rome
    13 - 1 - 2019
    17 - 1 - 2019
  • Barcelona
    13 - 1 - 2019
    17 - 1 - 2019
  • Zurich
    13 - 1 - 2019
    17 - 1 - 2019
  • Istanbul
    6 - 1 - 2019
    10 - 1 - 2019
  • Bali
    6 - 1 - 2019
    10 - 1 - 2019
  • Singapore
    6 - 1 - 2019
    10 - 1 - 2019
  • Dubai
    24 - 2 - 2019
    28 - 2 - 2019
  • Paris
    24 - 2 - 2019
    28 - 2 - 2019
  • Hong Kong
    24 - 2 - 2019
    28 - 2 - 2019
  • Kuala Lumpur
    17 - 2 - 2019
    21 - 2 - 2019
  • Rome
    17 - 2 - 2019
    21 - 2 - 2019
  • Rome
    17 - 2 - 2019
    21 - 2 - 2019
  • Barcelona
    17 - 2 - 2019
    21 - 2 - 2019
  • Zurich
    17 - 2 - 2019
    21 - 2 - 2019
  • Istanbul
    10 - 2 - 2019
    14 - 2 - 2019
  • Bali
    10 - 2 - 2019
    14 - 2 - 2019
  • Singapore
    10 - 2 - 2019
    14 - 2 - 2019
  • London
    3 - 2 - 2019
    7 - 2 - 2019
  • Madrid
    3 - 2 - 2019
    7 - 2 - 2019
  • Munich
    3 - 2 - 2019
    7 - 2 - 2019
  • Berlin
    3 - 2 - 2019
    7 - 2 - 2019
  • Dubai
    17 - 3 - 2019
    21 - 3 - 2019
  • Paris
    17 - 3 - 2019
    21 - 3 - 2019
  • Hong Kong
    17 - 3 - 2019
    21 - 3 - 2019
  • London
    10 - 3 - 2019
    14 - 3 - 2019
  • Madrid
    10 - 3 - 2019
    14 - 3 - 2019
  • Munich
    10 - 3 - 2019
    14 - 3 - 2019
  • Berlin
    10 - 3 - 2019
    14 - 3 - 2019
  • Kuala Lumpur
    3 - 3 - 2019
    7 - 3 - 2019
  • Rome
    3 - 3 - 2019
    7 - 3 - 2019
  • Rome
    3 - 3 - 2019
    7 - 3 - 2019
  • Barcelona
    3 - 3 - 2019
    7 - 3 - 2019
  • Zurich
    3 - 3 - 2019
    7 - 3 - 2019
  • Istanbul
    24 - 3 - 2019
    28 - 3 - 2019
  • Bali
    24 - 3 - 2019
    28 - 3 - 2019
  • Singapore
    24 - 3 - 2019
    28 - 3 - 2019
  • Dubai
    28 - 4 - 2019
    2 - 5 - 2019
  • Paris
    28 - 4 - 2019
    2 - 5 - 2019
  • Hong Kong
    28 - 4 - 2019
    2 - 5 - 2019
  • Kuala Lumpur
    7 - 4 - 2019
    11 - 4 - 2019
  • Rome
    7 - 4 - 2019
    11 - 4 - 2019
  • Rome
    7 - 4 - 2019
    11 - 4 - 2019
  • Barcelona
    7 - 4 - 2019
    11 - 4 - 2019
  • Zurich
    7 - 4 - 2019
    11 - 4 - 2019
  • Istanbul
    14 - 4 - 2019
    18 - 4 - 2019
  • Bali
    14 - 4 - 2019
    18 - 4 - 2019
  • Singapore
    14 - 4 - 2019
    18 - 4 - 2019
  • London
    21 - 4 - 2019
    25 - 4 - 2019
  • Madrid
    21 - 4 - 2019
    25 - 4 - 2019
  • Munich
    21 - 4 - 2019
    25 - 4 - 2019
  • Berlin
    21 - 4 - 2019
    25 - 4 - 2019
  • Dubai
    12 - 5 - 2019
    16 - 5 - 2019
  • Paris
    12 - 5 - 2019
    16 - 5 - 2019
  • Hong Kong
    12 - 5 - 2019
    16 - 5 - 2019
  • London
    5 - 5 - 2019
    9 - 5 - 2019
  • Madrid
    5 - 5 - 2019
    9 - 5 - 2019
  • Munich
    5 - 5 - 2019
    9 - 5 - 2019
  • Berlin
    5 - 5 - 2019
    9 - 5 - 2019
  • Kuala Lumpur
    19 - 5 - 2019
    23 - 5 - 2019
  • Rome
    19 - 5 - 2019
    23 - 5 - 2019
  • Rome
    19 - 5 - 2019
    23 - 5 - 2019
  • Barcelona
    19 - 5 - 2019
    23 - 5 - 2019
  • Zurich
    19 - 5 - 2019
    23 - 5 - 2019
  • Istanbul
    26 - 5 - 2019
    30 - 5 - 2019
  • Bali
    26 - 5 - 2019
    30 - 5 - 2019
  • Singapore
    26 - 5 - 2019
    30 - 5 - 2019
  • Dubai
    9 - 6 - 2019
    13 - 6 - 2019
  • Paris
    9 - 6 - 2019
    13 - 6 - 2019
  • Hong Kong
    9 - 6 - 2019
    13 - 6 - 2019
  • Kuala Lumpur
    16 - 6 - 2019
    20 - 6 - 2019
  • Rome
    16 - 6 - 2019
    20 - 6 - 2019
  • Rome
    16 - 6 - 2019
    20 - 6 - 2019
  • Barcelona
    16 - 6 - 2019
    20 - 6 - 2019
  • Zurich
    16 - 6 - 2019
    20 - 6 - 2019
  • Istanbul
    23 - 6 - 2019
    27 - 6 - 2019
  • Bali
    23 - 6 - 2019
    27 - 6 - 2019
  • Singapore
    23 - 6 - 2019
    27 - 6 - 2019
  • London
    2 - 6 - 2019
    6 - 6 - 2019
  • Madrid
    2 - 6 - 2019
    6 - 6 - 2019
  • Munich
    2 - 6 - 2019
    6 - 6 - 2019
  • Berlin
    2 - 6 - 2019
    6 - 6 - 2019
  • Dubai
    7 - 7 - 2019
    11 - 7 - 2019
  • Paris
    7 - 7 - 2019
    11 - 7 - 2019
  • Hong Kong
    7 - 7 - 2019
    11 - 7 - 2019
  • London
    14 - 7 - 2019
    18 - 7 - 2019
  • Madrid
    14 - 7 - 2019
    18 - 7 - 2019
  • Munich
    14 - 7 - 2019
    18 - 7 - 2019
  • Berlin
    14 - 7 - 2019
    18 - 7 - 2019
  • Kuala Lumpur
    21 - 7 - 2019
    25 - 7 - 2019
  • Rome
    21 - 7 - 2019
    25 - 7 - 2019
  • Rome
    21 - 7 - 2019
    25 - 7 - 2019
  • Barcelona
    21 - 7 - 2019
    25 - 7 - 2019
  • Zurich
    21 - 7 - 2019
    25 - 7 - 2019
  • Istanbul
    28 - 7 - 2019
    1 - 8 - 2019
  • Bali
    28 - 7 - 2019
    1 - 8 - 2019
  • Singapore
    28 - 7 - 2019
    1 - 8 - 2019
  • Dubai
    4 - 8 - 2019
    8 - 8 - 2019
  • Paris
    4 - 8 - 2019
    8 - 8 - 2019
  • Hong Kong
    4 - 8 - 2019
    8 - 8 - 2019
  • Kuala Lumpur
    11 - 8 - 2019
    15 - 8 - 2019
  • Rome
    11 - 8 - 2019
    15 - 8 - 2019
  • Rome
    11 - 8 - 2019
    15 - 8 - 2019
  • Barcelona
    11 - 8 - 2019
    15 - 8 - 2019
  • Zurich
    11 - 8 - 2019
    15 - 8 - 2019
  • Istanbul
    18 - 8 - 2019
    22 - 8 - 2019
  • Bali
    18 - 8 - 2019
    22 - 8 - 2019
  • Singapore
    18 - 8 - 2019
    22 - 8 - 2019
  • London
    25 - 8 - 2019
    29 - 8 - 2019
  • Madrid
    25 - 8 - 2019
    29 - 8 - 2019
  • Munich
    25 - 8 - 2019
    29 - 8 - 2019
  • Berlin
    25 - 8 - 2019
    29 - 8 - 2019
  • Dubai
    22 - 9 - 2019
    26 - 9 - 2019
  • Paris
    22 - 9 - 2019
    26 - 9 - 2019
  • Hong Kong
    22 - 9 - 2019
    26 - 9 - 2019
  • London
    1 - 9 - 2019
    5 - 9 - 2019
  • Madrid
    1 - 9 - 2019
    5 - 9 - 2019
  • Munich
    1 - 9 - 2019
    5 - 9 - 2019
  • Berlin
    1 - 9 - 2019
    5 - 9 - 2019
  • Kuala Lumpur
    8 - 9 - 2019
    12 - 9 - 2019
  • Rome
    8 - 9 - 2019
    12 - 9 - 2019
  • Rome
    8 - 9 - 2019
    12 - 9 - 2019
  • Barcelona
    8 - 9 - 2019
    12 - 9 - 2019
  • Zurich
    8 - 9 - 2019
    12 - 9 - 2019
  • Istanbul
    15 - 9 - 2019
    19 - 9 - 2019
  • Bali
    15 - 9 - 2019
    19 - 9 - 2019
  • Singapore
    15 - 9 - 2019
    19 - 9 - 2019
  • Dubai
    20 - 10 - 2019
    24 - 10 - 2019
  • Paris
    20 - 10 - 2019
    24 - 10 - 2019
  • Hong Kong
    20 - 10 - 2019
    24 - 10 - 2019
  • Kuala Lumpur
    27 - 10 - 2019
    31 - 10 - 2019
  • Rome
    27 - 10 - 2019
    31 - 10 - 2019
  • Rome
    27 - 10 - 2019
    31 - 10 - 2019
  • Barcelona
    27 - 10 - 2019
    31 - 10 - 2019
  • Zurich
    27 - 10 - 2019
    31 - 10 - 2019
  • Istanbul
    6 - 10 - 2019
    10 - 10 - 2019
  • Bali
    6 - 10 - 2019
    10 - 10 - 2019
  • Singapore
    6 - 10 - 2019
    10 - 10 - 2019
  • London
    13 - 10 - 2019
    17 - 10 - 2019
  • Madrid
    13 - 10 - 2019
    17 - 10 - 2019
  • Munich
    13 - 10 - 2019
    17 - 10 - 2019
  • Berlin
    13 - 10 - 2019
    17 - 10 - 2019
  • Dubai
    17 - 11 - 2019
    21 - 11 - 2019
  • Paris
    17 - 11 - 2019
    21 - 11 - 2019
  • Hong Kong
    17 - 11 - 2019
    21 - 11 - 2019
  • London
    24 - 11 - 2019
    28 - 11 - 2019
  • Madrid
    24 - 11 - 2019
    28 - 11 - 2019
  • Munich
    24 - 11 - 2019
    28 - 11 - 2019
  • Berlin
    24 - 11 - 2019
    28 - 11 - 2019
  • Kuala Lumpur
    3 - 11 - 2019
    7 - 11 - 2019
  • Rome
    3 - 11 - 2019
    7 - 11 - 2019
  • Rome
    3 - 11 - 2019
    7 - 11 - 2019
  • Barcelona
    3 - 11 - 2019
    7 - 11 - 2019
  • Zurich
    3 - 11 - 2019
    7 - 11 - 2019
  • Istanbul
    10 - 11 - 2019
    14 - 11 - 2019
  • Bali
    10 - 11 - 2019
    14 - 11 - 2019
  • Singapore
    10 - 11 - 2019
    14 - 11 - 2019
  • Dubai
    15 - 12 - 2019
    19 - 12 - 2019
  • Paris
    15 - 12 - 2019
    19 - 12 - 2019
  • Hong Kong
    15 - 12 - 2019
    19 - 12 - 2019
  • Kuala Lumpur
    22 - 12 - 2019
    26 - 12 - 2019
  • Rome
    22 - 12 - 2019
    26 - 12 - 2019
  • Rome
    22 - 12 - 2019
    26 - 12 - 2019
  • Barcelona
    22 - 12 - 2019
    26 - 12 - 2019
  • Zurich
    22 - 12 - 2019
    26 - 12 - 2019
  • Istanbul
    1 - 12 - 2019
    5 - 12 - 2019
  • Bali
    1 - 12 - 2019
    5 - 12 - 2019
  • Singapore
    1 - 12 - 2019
    5 - 12 - 2019
  • London
    8 - 12 - 2019
    12 - 12 - 2019
  • Madrid
    8 - 12 - 2019
    12 - 12 - 2019
  • Munich
    8 - 12 - 2019
    12 - 12 - 2019
  • Berlin
    8 - 12 - 2019
    12 - 12 - 2019

Introduction

This program is designed for:

Professionals, leaders, supervisors and all those who are engaged in quality management implementation and improvement of organizational performance. Individuals who are leading or participating in organizational effort to apply for distinguished national and international quality awards based on the EFQM Model will also find the program beneficial.

Objectives

  • Apply the EFQM Excellence Model, the RADAR Logic and the Fundamental Concepts within their working environment.
  • Use a set of quality management tools to lead their organization’s journey to excellence.
  • Interpret an assessment feedback report.
  • Use the DMAIC approach, and supporting improvement tools, to pinpoint and address the root cause of improvement areas identified.
  • Adopt a structured approach to effectively address identified areas through improvement projects.
  • Use the Business Excellence Matrix approach to develop an Enabler Map for their organization and complete a self-assessment.

Content

The EFQM Excellence Model

  • Responding to Drivers of Change
  • The 8 Fundamental Concepts of Excellence
  • Using the 9 Excellence Model Criteria: Enables and Results
  • Benefiting from RADAR Logic
  • Mapping Strategic Themes Using the Model

Applying the RADAR Logic for Continuous Improvement

  • Elements of RADAR: Results, Approach, Deployment, Assess and Refine
  • Using RADAR with Enablers
  • Using RADAR with Results
  • Identifying Organizational Strengths and Areas for Improvement
  • Preparing Meaningful Feedback to Management

Excellence Achievement and Recognition

  • EFQM’s Recognition Schemes and Levels of Excellence
  • Characteristics of Excellent and Award Winning Organizations
  • Progressing in the Journey to Excellence

Driving Organizational Improvement

  • Prioritizing Organizational Improvements
  • Implementing Improvements Using the DMAIC Methodology
  • Benefiting from Established Problem Solving Tools

EFQM Model Management Documents

    • Compiling the Components of an EFQM Management Document
    • Using the Enabler Map to Detail Approaches
    • Completing a Self-Assessment Using the Business Excellence Matrix

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